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Lyft overview

Industry
Consumer Services
Revenue
Headquarters
Employees
4,369
Founded in
Website
Organization type
Public
Social media

Lyft is a professional company focusing on ridesharing, mobile application development, and transportation services. Since its founding in June 2012 by Logan Green and John Zimmer, Lyft has quickly grown to become a prominent player in the U.S. ridesharing industry. The company designs, markets, and operates a mobile app that matches drivers with passengers who request rides, enabling payment through the app and allowing riders to schedule rides up to seven days in advance. Lyft primarily serves college, university, and corporate communities while being available to 95 percent of the U.S. population.

Headquartered in San Francisco, CA, Lyft employs a diverse workforce of 4,369 people and generates an annual revenue of $4.1 billion. The company is known for its high employee retention rate, with staff members typically staying with the company for 5.1 years. While employees at Lyft earn an average salary of $67,087 per year, it is comparatively lower than some of its top competitors like Airbnb, Workday, and Square. Despite this, Lyft continues to be a major force in the ridesharing landscape and remains dedicated to offering convenient and accessible transportation services across the United States.

Lyft's mission statement

Improving people's lives with the world's best transportation.

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3.5/5

Lyft employee reviews

Based on 23 ratings

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Lyft employee reviews

Lyft employee reviews
3.5/5

Based on 23 ratings

Work at Lyft? Share your experience.
Employee reviews
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5.0
A zippia user wrote a review on Dec 2024
Pros of working at Lyft

Love it. Meeting new people, open hours, and adventure everyday

Cons of working at Lyft

Hard on my car

Lyft benefits

The people, flexible with hours

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1.0
A zippia user wrote a review on Feb 2024
Pros of working at Lyft

None

Lyft benefits

I don't like any of the benefits at all. They boss you around and treat you like crap.

Cons of working at Lyft

Everything.

What do you like best about Lyft's CEO and the leadership team?

Nothing

How would you improve Lyft's culture?

At least treating employees like people. Have real numbers to where people can address concerns instead of just through the app.

How did you prepare for the Lyft interview?

I did not really prepare I just went in.

How does your compensation at Lyft compare to the industry average?

Much less in the industry average

What's the diversity at Lyft like?

There is not a lot of diverse demographics. It's nothing but rich white people

What brings you the most joy at Lyft?

When I leave

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1.0
A zippia user wrote a review on Jan 2024
Cons of working at Lyft

The platform fee's are friggin' outrageous and highway robbery. We are the physical labor of Lyft to rent a car is friggin unbelievable and outrageous you do t make money you will have to pay $344-$380 on a Flex car rental with lyft. It's crazy. They work us hard and steal our wages before we see the money on platform and third party fees, and the 1099 says just "deduct it" but we worked as a driver for the money and never even see the money we drove for hours on. They steal steal from their employees fees they say we ommited. If they would charge just $1000 platform fee's alot of us drivers would Not be in poverty in 2024 now. I made $60,000 last year with Lyft and was broke around Christmas because alot of my money was taken on their high expensive used cars. I made $60,000 with Lyft but the platform fee's and third party fee's were just taken from me they use us driver to pay their partners. I never saw alot of my money and if I received just $10,000 more of my money. I would actually be in a better place because I actually earned $60,000 minus outrageous platform fees. I would be financially secure right now. I hate that the Lyft Driver App has done nothing but used my physical labor to drive and took over $30,000 plus, of my money I made but never saw or held before the outrageous fee's were deducted from Lyft before we are even paid on our rides money is deducted on each ride, their fees are outrageous and I now see they would not have a company without good drivers like me. This was an eye opener. I worked in 2022, and didn't see the potential of money I could make if all these outrageous platform and third party fee's weren't taken.

Lyft benefits

At the platform feed and third parties fees there is no benefit here. If you worked at Smiley Circus, you have to work at the Smiley Circus at Smiley Circus for an employee to go to work and get charged to work was outrageous. I was charged over $30,000 plus in crazy platform fee's and take my money before I see my money is thievery. I didn't know I was agreeing to pay enormous and unbelievable platform and third party fee's at a high price that has left me broke and needing food stamps after actually making $60k.

Pros of working at Lyft

Making a good living picking up people using a navigable device, but the people are sometimes, stinky, drunk, with poor hygiene, some you're don't know who you're picking up. Some cause disruptions on the ride several have left big messes I have several cleaning messes Lyft has no clear way to report cleaning incidents and getting paid for you missing rides because you have to clean the mess of another adult person.

What do you like best about Lyft's CEO and the leadership team?

Don't know them

How would you improve Lyft's culture?

By asking for clear and transparent words explaining for each and every rides platform and third party fee's are taken from our pay and that we'll never ever get to see our money.

How did you prepare for the Lyft interview?

You are not interviewed by an app. You just apply online and add or upload your personal information.I Leased a car, made sure I had insurance and all that was required in order to drive.

What brings you the most joy at Lyft?

See the atmosphere change from morning to night..

What's the diversity at Lyft like?

I don't feel that I get any representation personally other than through a chat line.

How does your compensation at Lyft compare to the industry average?

Poorly because of outrageous platform and third party fees that are hijacked from our pay, daily and on every ride.

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Lyft

I enjoyed my work location, hours, atmosphere, ability to work independently while having management and support nearby as well as training and opportunities for advancement.

Cons of working at Lyft

Noisy background sometimes.

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Lyft

The customer service experience

Cons of working at Lyft

Driving late at night

Lyft benefits

Meeting different people and networking

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5.0
A zippia user wrote a review on Jan 2022
Pros of working at Lyft

excellent integrated system working with over 2500 people

Cons of working at Lyft

not enough team interaction

Lyft benefits

salary/ independent management

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4.0
A zippia user wrote a review on Sep 2021
Pros of working at Lyft

I liked thePay rate

Cons of working at Lyft

The Commute to work was hard, and temp job

Lyft benefits

It was Weekly pay

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Lyft

I liked the Flexible schedule and driving around.

Cons of working at Lyft

Not enough work to go around and the ware and tear on my car.

Lyft benefits

Discounts and meeting new people.

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2.0
A zippia user wrote a review on Mar 2021
Pros of working at Lyft

Working alone

Cons of working at Lyft

You will rack up TONS of mileage on your car. Be prepared for verbal support but ZERO actual support. If someone vomits in your car Lyft will find a reason NOT to pay for the cleaning fee. If you have a bad experience with an actual Lyft employee, you will get micromanaged, the asset protection folks will suggest you need to follow up with them, and they will indirectly threaten your job. The company is a nice idea, but in actuality the job is hell. If you stick to holidays (including Valentines and Halloween) you will make a lot of money.

Lyft benefits

Working alone

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4.0
A zippia user wrote a review on Feb 2021
Pros of working at Lyft

Meeting different cultural people from all over the world, and have the opportunity to take them to their places on timely manner

Cons of working at Lyft

The payment is very low

Lyft benefits

Very energetic at all times

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3.0
A zippia user wrote a review on Jan 2021
Pros of working at Lyft

Flexibility

Cons of working at Lyft

Changes all the time, low morale on certain teams, unequal compensation

Lyft benefits

Rarely worrying about being able to have time off

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at Lyft

schedule flexibility

Cons of working at Lyft

A lot of time spent on the road with the public

Lyft benefits

schedule flexibility

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5.0
A zippia user wrote a review on Oct 2020
Pros of working at Lyft

Self employment and my own schedule

Cons of working at Lyft

Not applicable

Lyft benefits

Choose own hours. Get people to their destination safely and professionally. Therapeutic

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4.0
A zippia user wrote a review on May 2020
Pros of working at Lyft

Flexibility and own contractor

Cons of working at Lyft

Lack of Honesty from company And the referrals never added up. Was never paid out.

Lyft benefits

Driving and own hours. Flexibility and time

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5.0
A zippia user wrote a review on May 2020
Pros of working at Lyft

Meeting new people

Cons of working at Lyft

Wear and tare on my vehicle

Lyft benefits

I liked working flexible hours. I liked being home when my daughter got home from school.

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5.0
A zippia user wrote a review on Feb 2020
Pros of working at Lyft

great healthcare benefits, work life balance, internal growth opportunities, free snacks

Cons of working at Lyft

management not always clear about the direction of the company

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4.0
A zippia user wrote a review on Oct 2019
Pros of working at Lyft

The app was easy to understand and use. I was able to work my own hours. As a private contractor, I had the freedom to dress as I wanted. I was my own boss.

Cons of working at Lyft

My vehicle isn't fuel efficient. Rising gas prices put a strain on my profits. There were times when business was incredibly slow. Large events created a competitive environment which caused a decline in business. Traffic also caused issues.

Lyft benefits

My favorite part of working for Lyft was the freedom that came along with it.

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5.0
A zippia user wrote a review on Jul 2018
Pros of working at Lyft

I'm given a lot of support from management and a lot of freedom to be creative and work independently. I have freedom to work from home and generally can set my own schedule. I also receive pretty decent benefits.

Cons of working at Lyft

I don't always feel like I have the tools I need or know who to contact to get what I need. I don't always feel "a part" of the company because I work so remotely.

Lyft benefits

My medical benefits and the ability to work remotely.

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3.0
A zippia user wrote a review on Jun 2018
Pros of working at Lyft

Autonomy, flexible hours / locations, fast growth both personally and company

Cons of working at Lyft

Disorganized due to growth, growing pains hiring senior leaders

Lyft benefits

Flexible hours, work remote often, unlimited leave

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A reddit user wrote a review on Dec 2017
Can you perhaps explain why anyone thinks driving for Uber or Lyft is profitable? If you are actually setting aside money for the wear and tear on your car, maintenance/repairs and offsetting the devaluation of having high miles, you don't make minimum wage from what I can tell. Do people not understand that they're just mortgaging their cars but the bill will come due, someday?

Well, you probably have a preconceived notion based on no math, so I doubt you will be open to silly old math. I get $1.30/mile minimum. The added mileage on the vehicle works out to about $0.0257/mile depreciation. Tires cost about $0.016/mile. Oil changes cost about $0.006/mile. Gas in my area for my vehicle is about $0.16/mile. That adds up to about $0.23/mile. Round up and I get about $1/mile. That's if I take basic XL fares only. When surge pricing is in effect or when I get a Select fare I earn more. Will I make a living? No. Do I profit an extra $1,500 per month in a part time gig doing something reletively stress-free that I enjoy? Yes. Is your statement accurate? Not at all.

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A reddit user wrote a review on Dec 2017
Do the guys at your full time job know about your driving business? What is their reaction like?

They do not. I avoid my work area. I have a fear that I will pick up one of my bosses.

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A reddit user wrote a review on Oct 2017
Farthest youve driven for a customer?

An about 100 mile ride. I loved it. Huge payday for me. The misconception is that, if you take the driver on a long ride then they're hosed after they drop you off. Realistically, you get paid so well on those long rides that, on a two hour ride, you are getting paid enough to make up for the fact that you have to drive an hour or two back into the city. This was a late-night ride, so it took me about an hour and a half each way, and I made about $75 on the ride, so I wasn't complaining much.

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A reddit user wrote a review on Oct 2017
which do you make more money with?

If I only drive for one company during a week, I make more with Lyft than Uber usually due to their weekly promotions. But per ride they pay about the same, and because I run both apps simultaneously I usually don't qualify for the big "drive 50 rides in a week and get a bonus" promotions.

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A reddit user wrote a review on Oct 2017
What is your average weekly salary? Do you have enough money to have a little freedoms when it comes to food and activities, or are you strapped for cash more times than not?

I make around $20-25/hour, so my weekly income is only really limited by how much I work. I drive Thursday, Friday, and Saturday nights religiously from about 6pm to 3am, then throw a Monday, Tuesday, or Wednesday in there depending on what I'm feeling, which usually pulls in about $700-ish a week. I'm not super strapped for cash, but I'm not getting ready to move out of my low-rent apartment any time soon either.

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A reddit user wrote a review on Oct 2017
Whats the most sexual thing thats ever happened in your backseat? Also, have you ever had any celebs? If so, who?

I've had some people make out in my backseat. I tried not to pay it much attention but they were not particularly discrete. I haven't had any major celebs, but I did have the sound mixer for Baby Driver a while after its release, which led to some interesting conversations regarding the choreography of the film to the score.

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The team at Lyft

  • The founders of Lyft are Logan D. Green, John Zimmer, Chris Lambert and Anne Kauth.
  • The key people at Lyft are Logan D. Green, John Zimmer and Chris Lambert.
Key people
Logan D. Green
John Zimmer
Chris Lambert
Anne Kauth

Lyft rankings

Lyft is ranked #95 on the Best Professional companies to work for in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Lyft salaries

Average Lyft salary
$67,087
yearly
$32.25 hourly
Updated March 14, 2024

Evaluate Lyft's commitment to diversity and inclusion.

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Lyft diversity

9.7
Diversity score
We calculated Lyft’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Lyft’s workforce.
Lyft diversity summary. Zippia estimates Lyft's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Lyft's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Lyft's workforce.
  • Lyft has 4,369 employees.
  • 31% of Lyft employees are women, while 69% are men.
  • The most common ethnicity at Lyft is White (57%).
  • 20% of Lyft employees are Hispanic or Latino.
  • 11% of Lyft employees are Black or African American.
  • The average employee at Lyft makes $67,087 per year.
  • Lyft employees are most likely to be members of the democratic party.
  • Employees at Lyft stay with the company for 5.1 years on average.

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Lyft office locations

Lyft is headquartered in San Francisco, CA

Biggest Lyft locations

RankCityJob countAvg. salary
1San Francisco, CA55$79,123
2New York, NY19$71,016
3Seattle, WA12$84,098
4Los Angeles, CA3$76,988
5Denver, CO3$64,863
6Washington, DC3$68,805
7Louisville, KY3$59,936
8Bridgeport, CT3$72,527

Lyft financial performance

9.8
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Lyft currently has 4.1B in revenue. Lyft's most recent quarter produced 1.0b (q2'2023).

Lyft annual revenue

$6B
$5B
$3B
$2B
$1B
$0
2019
2020
2021
2022
2023
2024

Highest paying Lyft competitors

Compare Lyft salaries to competitors, including Airbnb, Workday, and Square. Employees at Airbnb earn the highest average yearly salary of $145,035. The salaries at Workday average $125,723 per year, and the salaries at Square come in at $119,615 per year.
RankCompanyAverage salaryJobs
1$145,0350
2$125,7230
3$119,6150
4$114,6710
5$111,3810
6$107,5950
7$107,3340
8$106,1180
9$84,7760
10$81,0440

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Zippia gives an in-depth look into the details of Lyft, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Lyft. The employee data is based on information from people who have self-reported their past or current employments at Lyft. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Lyft. The data presented on this page does not represent the view of Lyft and its employees or that of Zippia.

Lyft may also be known as or be related to Lyft, Lyft Inc and Lyft, Inc.