Lyons Consulting Group jobs

Vacancy NameCustomer Engagement Manager Requisition NoVN4042 Time TypeFull Time LocationRemote-USA Additional Location CountryUnited States Job Description Find purpose in each day while contributing to a workplace revolution! SHL, People Science. People Answers. Join SHL in redefining the $10B Talent Intelligence market, unlocking new opportunities for growth and innovation. As organizations worldwide look to identify the skills of the future and the impact of AI, SHL can offer its clients end-to-end, data-driven workforce insights that power smarter people outcomes. Are you passionate about helping customers achieve their goals through data-driven insights? As our newly appointed Customer Engagement Manager you'll ensure clients experience the full value of our solutions through proactive engagement, strategic collaboration and measurable results. Join us and make a direct impact on how global organizations unlock the power of their people. An excellent benefits package is offered in a culture where career development, collaboration and diversity and inclusivity are all intrinsic to who we are. There's no better time to be part of something transformational. Hybrid working is available. What you'll be doing: * Drive solution adoption and value realization across assigned customer accounts. * Build relationships with key stakeholders to align SHL solutions to business outcomes. * Conduct onboarding, value reviews, and usage assessment in partnership with internal teams. * Act as a customer advocate, ensuring timely resolution of product and support issues. * Monitor usage data to identify trends and proactively mitigate churn risks. * Partner with Account Directors on renewal readiness and upsell opportunities. * Deliver structured engagement plans that track customer success metrics. * Create executive-ready reports and presentations that demonstrate ROI. What we're looking for: Essential: * Customer success or account management experience * Strong stakeholder and relationship management skills * Excellent communication and presentation abilities * Experience using CRM platforms (Salesforce preferred) Desirable: * SaaS or HR tech industry experience * Analytical and data-driven mindset * Strategic problem solver and self-starter * Collaborative team player Applicants must have the right to work in the country of application. #LifeAtSHL #CareersAtSHL #SHLHiringTalent #HybridRole #EnterpriseSalesJobs #CustomerEngagemetManager #SaaSLeadership #JobOpportunities #CareerOpportunities #CustomerEngagment About Us * We unlock the possibilities of businesses through the power of people, science and technology. * We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation. * When you inspire and transform people's lives, you will experience the greatest business outcomes possible. SHL's products insights, experiences, and services can help achieve growth at scale. What SHL can offer you Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL's business and culture (find out more about DEI and accessibility at SHL) * Employee benefits package that takes care of you and your family. * Support, coaching, and on-the-job development to achieve career success * A fun and flexible workplace where you'll be inspired to do your best work (find out more LifeAtSHL) * The ability to transform workplaces around the world for others. SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible. *

As Service Desk Manager, you'll oversee Service/Help Desk operations and ensure the delivery of high-quality support services. This role involves managing the team and processes for service requests, incidents, and problems in alignment with ITIL best practices. The ideal candidate will lead a 24/7/365 Service Desk operation, driving efficiency, customer satisfaction, and continuous improvement across IT support services. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you'll do: Monitor and prioritize incoming service requests, incidents, and problems to ensure timely resolution. Coordinate and manage shift schedules to maintain 24/7/365 Service Desk coverage. Track and analyze performance metrics, identifying areas for improvement and implementing solutions. Serve as the primary escalation point for high-severity incidents, coordinating resolution efforts across teams. Conduct regular team meetings and training sessions to enhance skills and maintain alignment with goals. Update and maintain knowledge base articles to support end-users and Service Desk analysts. Collaborate with IT teams to resolve recurring issues and improve system reliability. Prepare reports on Service Desk performance, including SLA adherence, ticket resolution times, and customer satisfaction scores. What you'll need to succeed: Active DoD Secret security clearance Bachelor's Degree from an accredited college or university + 8-years of relevant experience. 7+ years overseeing Service Desk operations, including service request, incident & problem ITIL processes. 3+ years' experience managing a 24/7/365 Service Desk supporting 15+K Users. You currently hold the following certifications: ITIL4 Practice Manager: Plan, Implement, and Control and HDI Technical Service Professional Experience with Service Desk management tools such as ServiceNow, Jira Service Management, or similar platforms. Excellent communication and collaboration skills. Strong customer service orientation and the ability to build positive relationships with stakeholders. Ability to manage multiple priorities and deliver results in a fast-paced environment. SALARY RANGE: $124,000 - $138,000 The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: The candidate's professional background and relevant work experience The specific responsibilities of the role and organizational needs Internal equity and alignment with current team compensation This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include: Performance-based bonuses Company-paid training and/or certifications Referral bonuses To apply for this position, please submit your resume via the form below or through our careers page: ******************************* Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration. Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance. Benefits: All full-time employees are eligible to participate in our benefits programs: Health, dental, and vision insurance 401(k) retirement plan with company match Paid time off (PTO) and holidays Parental Leave and dependent care Flexible work arrangements Professional development opportunities Employee assistance and wellness programs Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Not ready to apply now? Sign up to join our newsletter here.

As Sr. Acquisition Specialist II, you'll provide software acquisition support to a major U.S. Army command to deliver full spectrum software and IT capabilities for a globally connected Army that offers Soldiers, Commanders and supporting organizations the ability to access, process and act upon information anytime, anywhere across a Joint Information Environment. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you'll do: Supports Government PM and technical experts on contractual matters based on a working knowledge of acquisition regulations and policy. Develop and refine software acquisition strategies to meet program goals and timelines. Coordinate with development teams and stakeholders to gather requirements and align acquisition plans. Manage procurement timelines, contracts, and budgets to ensure compliance and efficiency. Research and implement non-traditional procurement methods to enhance software delivery speed and flexibility. Prepare acquisition documentation, including Performance Work Statements, Requests for Proposals (RFPs), and evaluation criteria. Conduct market research and engage with vendors to identify innovative solutions and contracting opportunities. Monitor software development progress and ensure alignment with acquisition milestones. Provide acquisition guidance and support to program managers and leadership. What you'll need to succeed: An active DoD Secret clearance Bachelor's degree in Information Technology, Business Administration or other related field 8+ years of experience in software project management, software acquisition, or software procurement Have an understanding and experience with large, complex Government IT projects and organizations. Works both procedural and technical aspects involving methods, procedures, principles, theories, and techniques used in the acquisition program area. Have a working knowledge of the DoD Directive 5000.01 Acquisition regulations Have experience providing subject matter expertise to Government clients in the acquisition of software through the Software Acquisition Pathway (SWP) or Middle Tier Acquisition (MTA) Familiarity with software development lifecycles, Agile methodologies, and DevSecOps practices in DoD environments. Experience with developing Performance Work Statements (PWSs) for software requirements. Knowledge and experience with the Federal Acquisition Regulations (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and non-FAR-based procurements such as Other Transaction Agreements (OTAs), Broad Agency Announcements (BAAs), Partnership Intermediary Agreements (PIAs), or Commercial Solutions Openings (CSOs). SALARY RANGE: $133,000 - $167,000 The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: The candidate's professional background and relevant work experience The specific responsibilities of the role and organizational needs Internal equity and alignment with current team compensation This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include: Performance-based bonuses Company-paid training and/or certifications Referral bonuses To apply for this position, please submit your resume via the form below or through our careers page: ******************************* Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration. Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance. Benefits: All full-time employees are eligible to participate in our benefits programs: Health, dental, and vision insurance 401(k) retirement plan with company match Paid time off (PTO) and holidays Parental Leave and dependent care Flexible work arrangements Professional development opportunities Employee assistance and wellness programs Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Not ready to apply now? Sign up to join our newsletter here.

Trainer / Technical Writer Contract to Perm Herndon, VA $25/hr plus medical benefits The Trainer/Technical Writer, reporting to the SVP of BD Support, looks after every aspect of corporate training and related services, including but not limited to design and execution of corporate and end user training, employee training, certification and retraining, production of training documentation, system/user documentation and training videos. In addition, the position will require working on proposals and product demonstrations as needed. The Trainer/Technical Writer will be required to perform product demonstration and therefore will have to acquire products certification. Courts, Justice Solutions and product demonstration experience is a major plus. The employee will need to keep up with product releases and new features, and update the training programs and documentation accordingly. This position demands excellent multitasking abilities and superb oral and written communication skills. Essential qualities to succeed in this include flexibility, creativity, energy, independence, ability to learn quickly, a strong sense of ownership, and commitment to excellence. Trainer / Technical Writer Responsibilities: Conduct orientation sessions and arrange on-the-job training for new hires. Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement. Develop examination and evaluation procedures. Conduct and/or arrange for ongoing product training and personal development classes for staff members. Confer with management and conduct surveys to identify training needs based on projected product releases, changes, and other factors. Develop and organize training manuals, multimedia visual aids, and other educational materials. Develop and/or coordinate the release of product training, marketing or release videos. Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Analyze training needs to develop new training programs or modify and improve existing programs. Review and evaluate training programs for compliance with government standards. Maintain office training environment. Coordinate established courses with technical and professional courses provided by community schools and designate training procedures. Prepare training budget, if requested. Customer training needs assessments and training plans. End user training at customer sites. Create, edit, and maintain training/user documents pertaining to software and hardware installations and configuration, user and viewer guides, procedures, service manuals, operation and maintenance guides, reports and brochures. Collaborate with programmers, engineers, and/or project management in understanding the user requirements. Ensure accuracy and completeness of technical documentation. Maintain strong working relationships with personnel at various geographically dispersed locations to ensure proposal input is accurate, compelling, and timely. Continuously develop expertise in the company's products. Research and evaluate new documentation tools and methods; document and improve documentation processes. Communicate effectively, verbally and in writing, with both technical and non-technical users. Work on business development assignments. Demonstrate company products. Qualifications Trainer / Technical Writer Qualifications and skills: Bachelor's Degree or equivalent work experience; Sound understanding of the principles of training and business development; 2+ years of experience in training and/or technical writing; Demonstrated experience to work on multiple assignments at a time; Flexibility to work as needed to meet deadlines ; Demonstrated experience with Microsoft Office and Adobe products; Requires excellent oral and written communication skills; Strong command of the English language and grammar/publication styles; Ability to rework technical test for a broader audience; Experience in working with technical teams to create user manuals/guides/documentation is a MUST; Understanding of programming concepts, operating systems and/or networking; Knowledge of the Software Development Life Cycle Process; Creative and innovative; Good attention to detail; Team player. Additional Information Why Veredus? Candidates work with a professional recruiter whose average experience is eight years in the industry. That means they have intimate knowledge of the Information Technology industry and market trends-who is in demand now and who will be next. Your Veredus Recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and desires. They also counsel their candidates in resume writing, interviewing, and career planning so when there's a position you really want, you're fully prepared to get it. Additionally, Veredus provides the following benefits: o Medical Benefits o Consultant Lunches and Outings o Dental Benefits o Life Insurance ($20,000 benefit) o Vision o ATOP-Accrued Time Off Program o 401K o Consultant Web-Site o Name Plates o Care packages/Survival packs o Dedicated Consulting Services Representative

Job Title: Network Operations Jr. Specialist Ashburn, VA Hours: 3rd shift 11:00pm-7:00am or Midnight- 8:00am 3 month contract $17/hr **Must have 2-3 yrs experience working in a NOC Additional Information Why Veredus? Candidates work with a professional recruiter whose average experience is eight years in the industry. That means they have intimate knowledge of the Information Technology industry and market trends-who is in demand now and who will be next. Your Veredus Recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and desires. They also counsel their candidates in resume writing, interviewing, and career planning so when there's a position you really want, you're fully prepared to get it. Additionally, Veredus provides the following benefits: o Medical Benefits o Consultant Lunches and Outings o Dental Benefits o Life Insurance ($20,000 benefit) o Vision o ATOP-Accrued Time Off Program o 401K o Consultant Web-Site o Name Plates o Care packages/Survival packs o Dedicated Consulting Services Representative Veredus recently was ranked as “Best Staffing Firms to Work for 2011″ by Staffing Industry Analysts in a recent survey

Jr. SAS Programmer One year long contract Pay rate: up to $22/ hour Interview process: phone, F2F Must be US citizen, able to get a public trust Why the clients needs this role? They are moving from COGNOS to SAS. Needs someone who knows SAS, can look at data, analyze it, pull data with both SAS and SQL. This person will be good in excel as well. Definitely a numbers/ data type person. Client will hire an entry level person with a math degree, or statistics, etc. Responsibilities -Write, maintain, and execute code required for systems in SAS and Transact-SOL languages. -Create technical documents and process documentation and provide program and technical training to analysts and others working on the systems. -Lead the development, maintenance and quality control of programming code. -Integrate products and data with other information systems. -Improve the scalability, accuracy, and automation of technical aspects of the systems. Basic Qualifications: 1-3+ Years of SAS experience 1-3+ Years of SQL experience Additional Information Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed. We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service. We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on. For more information visit ******************* or ***************

Our client in Bethesda is looking to hire a Windows Admin. The company's culture has a family like feel, great benefits, and work-life balance. Perm role - $60,000-$85,000 depending on experience Must have: Associate's degree Knowledge of ITIL 2 yrs experience with Windows 7, Window server 2008 R2 or higher, Active directory, and group policy. Additional Information Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed. We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service. We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on. For more information visit ******************* or ***************

As Sr. IT Operations Manager, you'll manage and oversee daily IT production operations in a fast-paced environment within DoD logistics. The ideal candidate will bring extensive experience working in a Network Operations Center (NOC) or IT Operations Center, ensuring the stability, performance, and availability of IT systems and services. This role involves leading operational processes, monitoring critical infrastructure, troubleshooting issues, and collaborating with cross-functional teams to maintain seamless IT operations. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you'll do: Oversee daily IT production operations, ensuring high availability and performance of critical systems and services. Manage and monitor IT infrastructure, networks, and applications within a Network Operations Center (NOC) or IT Operations Center. Respond to incidents, identify root causes, and implement solutions to minimize downtime and impact on business operations. Lead and mentor a team of IT operations staff, providing guidance and support to enhance team performance. Develop and maintain standard operating procedures (SOPs) and incident management processes to improve operational efficiency. Collaborate with other IT teams, including engineering and security, to resolve technical issues and implement changes. Monitor system alerts, logs, and metrics to proactively identify and address potential issues. Prepare and present operational performance reports and metrics to leadership. Manage change management and maintenance schedules to minimize disruption to IT services. Ensure compliance with organizational policies, procedures, and industry best practices. What you'll need to succeed: Active DoD Secret security clearance Bachelor's Degree in Information Systems or Business Operations, or equivalent experience. You currently hold the ITIL4 Practice Manager: Plan, Implement, and Control Certification. 5+ years managing daily IT production operations ensuring system achieves established performance objectives. 7+ years' experience working in a network operations or IT operations center. 5+ years' experience implementing IT operations concepts, practices, and procedures. Strong understanding of IT infrastructure, including servers, networks, virtualization, and cloud environments. Excellent communication and collaboration skills. Strong analytical and problem-solving skills. Ability to work independently and take ownership of projects. Ability to easily communicate recommendations and issues to high-level General Officers/executives to influence decisions that support the organization's overall strategic plan Proven experience managing and troubleshooting IT systems, networks, and applications. SALARY RANGE: $176,000 - $190,000 The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: The candidate's professional background and relevant work experience The specific responsibilities of the role and organizational needs Internal equity and alignment with current team compensation This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include: Performance-based bonuses Company-paid training and/or certifications Referral bonuses To apply for this position, please submit your resume via the form below or through our careers page: ******************************* Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration. Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance. Benefits: All full-time employees are eligible to participate in our benefits programs: Health, dental, and vision insurance 401(k) retirement plan with company match Paid time off (PTO) and holidays Parental Leave and dependent care Flexible work arrangements Professional development opportunities Employee assistance and wellness programs Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Not ready to apply now? Sign up to join our newsletter here.

ALM Tester/Business Analyst Company: HP Terms: 1 year contract, minimum Pay Rate: $40 Interview Process: Phone to Face to face (possible Skype for out-of-state) to Offer Status: must be US citizen or Green Card Holder and able to obtain a Public Trust Clearance The client requires a tester/business analyst with ALM expertise for immediate ALM work. This ALM project will take approximately 2 months, then the position will expand into a more traditional business analyst/tester role with possibly some PM work. Note: No remote work. Must be onsite in Herndon, VA. Required Qualifications: • 5+ years' experience familiarity with different types of testing (system integration (SIT), customer acceptance (CAT), regression, functional, etc.) and an ability to plan/execute accordingly • 3+ years' experience working as a business analyst gathering and documenting functional and non-functional requirements • Needs to be ALM trained and can edit/program ALM test scripts which use Quick Test Pro/Unified Functional Testing • Needs to setup eFMS with our ALM installation. This would include documenting all the setup steps so we could leverage for future installs • Needs to migrate VersionOne stories into ALM. This is currently a manual process • Needs to create/record automation test scripts that can be utilized in all future regression testing • Ability to translate business requirements into Agile user stories • Communications skills: speaking and writing as appropriate for the needs of the audience (technical and non-technical) • Ability to effectively interface with clients to gather application requirements • Ability to analyze functional requirements and to write component detailed design technical documents Preferred Qualifications: • Experience with Java development is a plus • Experience with Software Development Lifecycle experience in an Agile environment • Ability to be flexible and work analytically • Proven ability to work independently and as a team member • Ability to function independently to complete work assignments Additional Information Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed. We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service. We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on. For more information visit ******************* or ***************

Softworld, Inc. is currently seeking an experienced Business Development professional to join an established, fast-growing federal sales team in our Fairfax, VA office; remote capability is available. This individual will be accountable for business development in the government IT consulting space including the following: lead identification and qualification, cold calling, setting appointments, creating and developing proposals and pricing models, making presentations, documenting customer agreements (e.g., contract, service agreement), closing sales through effective negotiation, documenting sales activities, and conducting business reviews. After the account has been sold, the Business Development Representative is responsible for partnering with the companies to ensure effective service delivery. Successful business development will result in cost-effective, quality solutions for our customers for staffing, FSP, and professional services with a focus on cleared professionals in the IT consulting space.Job Responsibilities Identify and develop relationships with prospects through networking, cold/warm calling, and leads. Implement consultative selling strategies in order to procure new relationships with clients in the Information Technology industry. Source qualified contract and perm job requisitions. Meet or exceed Gross Profit and Start goals as set by your manager. Maintain strong Gross Profit margins using strong knowledge of the IT Consulting market and skilled negotiations with clients. Develop strong internal relationships with your recruiting partners to qualify reqs and deliver consultants to Softworld clients. Stay up to date on trends within the industries and technology sectors that you support. Qualifications Highly motivated and independent producer with proven success targeting and establishing credibility with sophisticated customers in the IT community. Strong background in sales and new business development experience within the Federal contract staffing space. Experience in creating successful staffing and hiring solutions in the federal information technology markets. A minimum of 3-5+ years of experience initiating and maintaining long-lasting client relationships, and negotiating service contracts and fees. Ability to proactively promote cleared candidates to support our customer base. Strong analytical and organizational skills to be comfortable with multi-tasking in a fast-paced, competitive environment. Must be a goal-oriented team player with excellent communication and presentation skills.

Herndon Contract $50- $60/hr plus medical benefits The client seeks a certified ScrumMaster (CSM) located in Herndon, VA Note: Resource must be available to work onsite in Herndon VA. No remote work. Required Skills: • 5+ years of experience as the member of an Agile scrum development team • Certified as a ScrumMaster from an accredited institution • At least one project of medium complexity as the ScrumMaster leading an Agile scrum development team • Able to perform the complete system life cycle using the Agile Scrum Methodology phases from project initiation, analysis and requirements, design, coding, testing and implementation • Able to create User Stories and define Acceptance Criteria as to when code is “Ready” • Schedule/facilitate sprint planning meeting(s) prior to the beginning of each sprint • Ability to break down project schedule/sprint schedule into measurable activities that do not exceed five days in length • Communicate stories for the upcoming sprint to the backlog owner and stakeholders • Support the Backlog Owner and Portfolio Manager in updating weekly critical path analysis charts • Schedule and facilitate daily scrum sessions • Add or remove stories based on burn-down of the current sprint • Ability to determine the workload of each member during each sprint so that maximum features are developed as early as possible • Facilitate retrospective meetings at the end of each sprint/project - ensure highest priority retrospective points are followed up on and closed out • Monitor team backlog daily and ensure it accurately reflects the current state, including time to be burned and status • Participate in Release retrospective and cross team retrospectives Preferred Skills: • Able to generate test cases and have knowledge of producing a Requirement Traceability Matrix document • Able to adhere to client development standards and SOX compliance • Ability to communicate to a wide variety of audiences, both business and technical • Proven ability to develop and maintain system documentation • Ability to work independently with minimal direction • Bachelor's degree or equivalent Additional Information Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed. We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service. We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on. For more information visit ******************* or ***************

ASP.NET/VB.NET Developer Terms: 6 month contract to hire Pay Rate: $53 Salary Conversion: $98-102k/yearly Interview Availability: Next Monday, Tuesday, and Wednesday Start Date: Public Trust Clearance needed - if anyone has an Active Clearance already, that's a huge bonus! Interview Process: Phone  Face to face  Offer Background Check: Public Trust Clearance Successful candidate must be able to obtain and retain a Public Trust security clearance. Candidates must be authorized to work in the US and a resident of the US for the previous 5 years with no longer than a 90-day absence. Will perform and participate as part of a team performing new application development and provide maintenance support of existing applications: 8-10 years of related software development experience. Required Skills: The development tools include MS .NET VS2010, VS2005, 1.0, Classic ASP, and Visual Basic 6.0 utilizing SQL Server 2005 and 2008, Microsoft SQL Analysis Services 2005 and 2008, MS Team Foundation Server, MS .NET Framework 1.0, 1.1, 2.0, 3.0, 3.5, 4.0, and AJAX 1.0, 2.0. 1. Strong preference for ASP.NET or VB.NET versus C#.NET (Current team have either ASP.NET or VB.NET experience. They will be conducting the in-person interview, and will probably view C#.NET (only experience as a negative) 1. Designs, develops, codes, tests, and debugs complex new software products, or makes significant enhancements to existing software. 2. Resolves complex hardware/software compatibility and interface design considerations. 3. Conducts investigations and tests of considerable complexity. 4. Researches emerging technologies to determine impact on application execution. 5. Provides input to staff involved in writing and updating technical documentation such as user manuals, system documentation, and training materials. 6. Troubleshoots complex problems and provides customer support for software operating systems and application issues. 7. Prepares reports on analyses, findings, and project progress. 8. Provides guidance and work leadership to less-experienced software engineers. 9. Maintains current knowledge of relevant technology as assigned. 10. Participates in special projects as required. Additional Information Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed. We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service. We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on. For more information visit ******************* or ***************

As Sr. Acquisition Specialist II, you'll provide software acquisition support to a major U.S. Army command to deliver full spectrum software and IT capabilities for a globally connected Army that offers Soldiers, Commanders and supporting organizations the ability to access, process and act upon information anytime, anywhere across a Joint Information Environment. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you'll do: * Supports Government PM and technical experts on contractual matters based on a working knowledge of acquisition regulations and policy. * Develop and refine software acquisition strategies to meet program goals and timelines. * Coordinate with development teams and stakeholders to gather requirements and align acquisition plans. * Manage procurement timelines, contracts, and budgets to ensure compliance and efficiency. * Research and implement non-traditional procurement methods to enhance software delivery speed and flexibility. * Prepare acquisition documentation, including Performance Work Statements, Requests for Proposals (RFPs), and evaluation criteria. * Conduct market research and engage with vendors to identify innovative solutions and contracting opportunities. * Monitor software development progress and ensure alignment with acquisition milestones. * Provide acquisition guidance and support to program managers and leadership. What you'll need to succeed: * An active DoD Secret clearance * Bachelor's degree in Information Technology, Business Administration or other related field * 8+ years of experience in software project management, software acquisition, or software procurement * Have an understanding and experience with large, complex Government IT projects and organizations. Works both procedural and technical aspects involving methods, procedures, principles, theories, and techniques used in the acquisition program area. * Have a working knowledge of the DoD Directive 5000.01 Acquisition regulations * Have experience providing subject matter expertise to Government clients in the acquisition of software through the Software Acquisition Pathway (SWP) or Middle Tier Acquisition (MTA) * Familiarity with software development lifecycles, Agile methodologies, and DevSecOps practices in DoD environments. * Experience with developing Performance Work Statements (PWSs) for software requirements. * Knowledge and experience with the Federal Acquisition Regulations (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and non-FAR-based procurements such as Other Transaction Agreements (OTAs), Broad Agency Announcements (BAAs), Partnership Intermediary Agreements (PIAs), or Commercial Solutions Openings (CSOs). SALARY RANGE: $133,000 - $167,000 The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: * The candidate's professional background and relevant work experience * The specific responsibilities of the role and organizational needs * Internal equity and alignment with current team compensation * This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include: * Performance-based bonuses * Company-paid training and/or certifications * Referral bonuses

As a Network Administrator, you'll support all areas of secure network technologies in a dynamic operational IT environment within the Department of state, including maintenance, provisioning, and deployment functions. You will use network monitoring tools to troubleshoot, analyze and resolve technical problems. You will also play a critical role in troubleshooting network issues, analyzing performance data, and implementing improvements to enhance efficiency. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you'll do: 2nd or 3rd Shift: (2:00 PM - 10:30 PM OR 11:00 PM - 6:30 AM) Responsible for evaluating, maintaining, and improving the network reliability, availability and performance Continuously monitor network performance, availability, and security using NOC monitoring tools. Respond to network alerts, diagnose failures, and implement corrective actions. Develop and update NOC processes, playbooks, and incident response plans. Apply security patches, updates, and firewall configurations. Maintain up-to-date network diagrams, documentation, and inventory records. Manage and configure routers, switches, firewalls, and other network devices. Conduct thorough security audits and assessments to identify vulnerabilities, weaknesses, and areas for improvement. Investigate security incidents to determine root causes and implement remediation strategies. Conduct threat intelligence analysis to identify and mitigate emerging cyber threats. Perform real-time analysis of security logs and network traffic for anomalies. Work Cisco switch, router and firewall infrastructure and technologies Interface with customers to resolve network and connectivity related issues What you'll need to succeed: An Active TS/SCI security clearance 5+ years of experience with experience managing the provisioning, installation, and support of network communications 5+ years of experience with advanced troubleshooting, network security, and cloud networking 5+ years of experience in a NOC environment. Understanding of network communications standards and concepts, to include: o Physical layer media (copper, fiber) o Ethernet (switching, spanning-tree, media access-control (MAC) addressing) o TCP/IP (UDP vs TCP, subnetting, DHCP, gateway, access-control lists) o Higher-level protocols (DNS, IPSec, HTTP) Experience with implementation and operation of cross-domain solutions. Understanding of TCP/IP, DNS, DHCP, VLANs, and routing protocols (BGP, OSPF, EIGRP). Experience with NOC tools like SolarWinds, Nagios, Zabbix, PRTG, or Wireshark. Knowledge/experience in administering network monitoring tools such as NeuralStar, and Splunk. ManageEngine experience a plus Hands-on experience with Cisco equipment - Switch, router configuration An understanding of working in a secure federal environment A High-level networking and network security certifications: CISSP, CCNA, MCSE, Security+ or equivalent You are familiarity with ITIL frameworks, incident management, and service desk operations. SALARY RANGE: $120,000 - $154,000 The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: The candidate's professional background and relevant work experience The specific responsibilities of the role and organizational needs Internal equity and alignment with current team compensation This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include: Performance-based bonuses Company-paid training and/or certifications Referral bonuses To apply for this position, please submit your resume via the form below or through our careers page: ******************************* Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration. Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance. Benefits: All full-time employees are eligible to participate in our benefits programs: Health, dental, and vision insurance 401(k) retirement plan with company match Paid time off (PTO) and holidays Parental Leave and dependent care Flexible work arrangements Professional development opportunities Employee assistance and wellness programs Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Not ready to apply now? Sign up to join our newsletter here.

As Network & Security Operations Analyst, you'll oversee both network and security operations for the Network Operations and Security Center. This role ensures the continuous availability, performance, and security of enterprise IT systems by leading a team responsible for network monitoring, incident management, and security threat response. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you'll do: 2nd or 3rd Shift: (2:00 PM - 10:30 PM OR 11:00 PM - 6:30 AM) Develop, document, and enforce standard operating procedures (SOPs) for network and security incidents. Act as the primary escalation point for major network outages and security incidents. Identify areas for incident responses to be automated and tools to be optimized. Collaborate with Operations and engineering teams to maintain optimal service levels. What you'll need to succeed: You have an active TS/SCI clearance You have 5+ years of experience in a NOSC, NOC, or SOC environment. You have a strong knowledge and configuration experience of network monitoring (e.g. SolarWinds, PRTG, Nagios) and SIEM tools (e.g. Splunk, QRadar, ArcSight). You have experience managing network incidents, security events, and cyber threat response. You are familiar with ITIL frameworks, incident management, and service desk operations. You have strong troubleshooting experience with firewalls, VPNs, IDS/IPS, and cloud security (AWS, Azure, GCP). SALARY RANGE: $64,000 - $162,000 The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: The candidate's professional background and relevant work experience The specific responsibilities of the role and organizational needs Internal equity and alignment with current team compensation This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include: Performance-based bonuses Company-paid training and/or certifications Referral bonuses To apply for this position, please submit your resume via the form below or through our careers page: ******************************* Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration. Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance. Benefits: All full-time employees are eligible to participate in our benefits programs: Health, dental, and vision insurance 401(k) retirement plan with company match Paid time off (PTO) and holidays Parental Leave and dependent care Flexible work arrangements Professional development opportunities Employee assistance and wellness programs Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Not ready to apply now? Sign up to join our newsletter here.

As Sr. IT Operations Manager, you'll manage and oversee daily IT production operations in a fast-paced environment within DoD logistics. The ideal candidate will bring extensive experience working in a Network Operations Center (NOC) or IT Operations Center, ensuring the stability, performance, and availability of IT systems and services. This role involves leading operational processes, monitoring critical infrastructure, troubleshooting issues, and collaborating with cross-functional teams to maintain seamless IT operations. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you'll do: * Oversee daily IT production operations, ensuring high availability and performance of critical systems and services. * Manage and monitor IT infrastructure, networks, and applications within a Network Operations Center (NOC) or IT Operations Center. * Respond to incidents, identify root causes, and implement solutions to minimize downtime and impact on business operations. * Lead and mentor a team of IT operations staff, providing guidance and support to enhance team performance. * Develop and maintain standard operating procedures (SOPs) and incident management processes to improve operational efficiency. * Collaborate with other IT teams, including engineering and security, to resolve technical issues and implement changes. * Monitor system alerts, logs, and metrics to proactively identify and address potential issues. * Prepare and present operational performance reports and metrics to leadership. * Manage change management and maintenance schedules to minimize disruption to IT services. * Ensure compliance with organizational policies, procedures, and industry best practices. What you'll need to succeed: * Active DoD Secret security clearance * Bachelor's Degree in Information Systems or Business Operations, or equivalent experience. * You currently hold the ITIL4 Practice Manager: Plan, Implement, and Control Certification. * 5+ years managing daily IT production operations ensuring system achieves established performance objectives. * 7+ years' experience working in a network operations or IT operations center. * 5+ years' experience implementing IT operations concepts, practices, and procedures. * Strong understanding of IT infrastructure, including servers, networks, virtualization, and cloud environments. * Excellent communication and collaboration skills. * Strong analytical and problem-solving skills. * Ability to work independently and take ownership of projects. * Ability to easily communicate recommendations and issues to high-level General Officers/executives to influence decisions that support the organization's overall strategic plan * Proven experience managing and troubleshooting IT systems, networks, and applications. SALARY RANGE: $176,000 - $190,000 The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: * The candidate's professional background and relevant work experience * The specific responsibilities of the role and organizational needs * Internal equity and alignment with current team compensation * This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include: * Performance-based bonuses * Company-paid training and/or certifications * Referral bonuses

Web Content Administrator Contract $45/hr Washington, DC We are looking for someone who can do basic posting to the website using SiteCore, with solid, hands-on expertise with HTML and CSS with 3-5 years of experience MUST HAVE: • 3-5 years of content management using SiteCore, Drupal, or other CMS • Able to hand-code and change HTML and CSS • Experience and knowledge of web analytics • Able work in a fast paced and fun environment Additional Information Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed. We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service. We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on. For more information visit ******************* or ***************

Silver Spring $25/hr plus medical benefits • Plan and manage port/bandwidth capacity for broadband data engineering network elements • Review traffic engineering recommendations, network deployment plans, and broadband growth requests • Analyze broadband reporting data to determine timing and sizing of relief • Prepare and issue Capacity Creation Requests (CCRs) for augmenting existing or creating new network data elements or decommissioning • Plan and issue IOF (Interoffice Facility) circuit requests to connect network elements and provide network bandwidth relief. • Manage lifecycle of new equipment from job issuance to Network Creation • Interface with various internal engineering and operations workgroups REQUIRED SKILLS & EXPERIENCE: • Excellent planning and organizational skills • Excellent oral and written communication skills • Proven leadership skills, particularly with virtual teams • Self-starter with ability to multi-task • High personal accountability for results • Strong analytical and problem solving skills, attention to detail • Strong PC skills and experience To clarify: For the first 3-6 months, the potential candidate would be spending 80% of their time working on a special project where they would be writing SQL queries, performing data analysis and creating dashboards in the Splunk platform. After which time, the roles would transition to 80% performing data network planning functions as outlined in the job requisition. The candidate would retain about 20% of their time focusing on creating additional reports in Splunk, as well as performing system administrative functions. Additional Information Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed. We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service. We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on. For more information visit ******************* or ***************

Job DescriptionSoftworld, Inc. is currently seeking an experienced Business Development professional to join an established, fast-growing federal sales team in our Fairfax, VA office; remote capability is available. This individual will be accountable for business development in the government IT consulting space including the following: lead identification and qualification, cold calling, setting appointments, creating and developing proposals and pricing models, making presentations, documenting customer agreements (e.g., contract, service agreement), closing sales through effective negotiation, documenting sales activities, and conducting business reviews. After the account has been sold, the Business Development Representative is responsible for partnering with the companies to ensure effective service delivery. Successful business development will result in cost-effective, quality solutions for our customers for staffing, FSP, and professional services with a focus on cleared professionals in the IT consulting space.Job Responsibilities Identify and develop relationships with prospects through networking, cold/warm calling, and leads. Implement consultative selling strategies in order to procure new relationships with clients in the Information Technology industry. Source qualified contract and perm job requisitions. Meet or exceed Gross Profit and Start goals as set by your manager. Maintain strong Gross Profit margins using strong knowledge of the IT Consulting market and skilled negotiations with clients. Develop strong internal relationships with your recruiting partners to qualify reqs and deliver consultants to Softworld clients. Stay up to date on trends within the industries and technology sectors that you support. Qualifications Highly motivated and independent producer with proven success targeting and establishing credibility with sophisticated customers in the IT community. Strong background in sales and new business development experience within the Federal contract staffing space. Experience in creating successful staffing and hiring solutions in the federal information technology markets. A minimum of 3-5+ years of experience initiating and maintaining long-lasting client relationships, and negotiating service contracts and fees. Ability to proactively promote cleared candidates to support our customer base. Strong analytical and organizational skills to be comfortable with multi-tasking in a fast-paced, competitive environment. Must be a goal-oriented team player with excellent communication and presentation skills. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.