Retail Business Risk Analyst III - Monitoring and Testing (Hybrid in Buffalo, NY)
M&T Bank job in Buffalo, NY
**** Work Arrangement/Location: This is a hybrid position requiring in-office work three days every week (Tuesday, Wednesday, & Thursday) and it is based at the One M&T Plaza office in Buffalo, NY.** Support the first line of defense risk management function by assisting with the identification and assessment of risks, risk monitoring and testing, and issues management. Provide assistance in the development of various operational risk/compliance related initiatives within the line of business and manage the implementation of less complex initiatives.
**Primary Responsibilities:**
+ Responsible for completely and accurately documenting key business unit processes. Identify and assess risks and internal controls associated with these key processes.
+ Actively participate in the planning, execution and reporting of the business unit's risk-based testing program. Perform control testing in accordance with M&T's First Line of Defense Guidance on Management of Risks & Internal Controls and professional standards.
+ Specific control testing responsibilities will involve planning and execution of control and substantive testing, assistance in the review of testing, and evaluating results to determine if issues exist. Independently perform scripted testing of controls and communicate results.
+ Monitor business unit performance with respect to established key risk indicators (KRIs) and assist in the creation of comprehensive KRI reporting.
+ Accurately complete Risk Control Self Assessments (RCSAs) and other risk management reporting. Assist in the reporting of risk events and loss events.
+ Identify emerging risks and risks associated with new products/ services/ markets/ channels or changes to existing products/ services/ markets/ channels.
+ Provide guidance on the development of remediation plans. Manage the timely completion of remediation plans and other projects to address issues identified internally and by Enterprise Risk Management, Compliance, Internal Audit or external regulators.
+ Research and assess regulatory requirements impacting the business unit.
+ Build a working relationship with Internal Audit, Corporate Operational Risk and Corporate Compliance Portfolio Managers.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Education and Experience Required:**
+ Bachelor's degree and a minimum of 3 years' relevant work experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' relevant work experience
**Education and Experience Preferred:**
+ Risks/Controls and Testing
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Digital Currency Product Manager V
M&T Bank job in Buffalo, NY
Provides strategic direction for digital currency product lines across the enterprise. Manages product design and development of market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals to support successful implementation, monitors achievement of the goals. Manages the development and implementation of supporting policy and procedures. May have profit/loss responsibility for the product.
**Primary Responsibilities:**
+ Set strategic direction digital assets, cryptocurrency and blockchain products lines and present supporting business plans to senior management and employees.
+ Directly responsible for product pricing, cost structure as well as product risk for products and/or services managed. Responsible for all supporting product financials including revenue planning and product profitability.
+ Manage sales channel strategy for assigned products and/or services. Maintain a current awareness of new competitive developments in digital assets, and in response evaluate and recommend new services, new products or geographies, or modify existing services or products. Evaluate new product/services success to make adjustments as required; implement and manage changes in service or marketing strategy as required.
+ Manage all aspects of new product implementation and existing product modification for assigned products and/or services, including, but not limited to, design and development of services, portfolio acquisition and process improvements; serve in a liaison capacity with other areas of the Company to ensure the requisite support for products and/or services managed.
+ Establish marketing objectives for assigned products and/or service; work with other Bank departments to develop effective programs to sell these products and/or services.
+ Ensure product/services are marketable, profitable and comply with legal and regulatory requirements, while minimizing risk to the Bank.
+ Maintain an awareness of new trends and developments in digital assets, marketing and Company products and services to ensure alignment.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
+ Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
**Scope of Responsibilities:**
As a senior level Product Manager the position's results and/or actions impact the Bank's long-term operations, revenues or profitability. As a result, the position has extensive contact with other Bank departments for the effective and profitable marketing of new products and the enhancement of existing products for which the position is responsible.
The position champions strategies and development of new and improved processes that support business growth, organizational efficiencies and customer service objectives through assigned products and/or services.
In addition, the position oversees and evaluates high-level processing key performance indicator models and develops reporting to manage business function processes effectively.
**Supervisory/ Managerial Responsibilities:**
Manages a team of professionals (includes people, budget and planning).
**Education and Experience Required:**
Bachelor's degree, and a minimum of 12 years' experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s), or in lieu of a degree a combined minimum of 16 years' higher education and/or work experience, including a minimum of 12 years' experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s).
Minimum 5 years of experience in cryptocurrency and blockchain strategy & implementation, ideally within a large U.S.-based bank
7 years' leadership and/or project management experience in relevant product line(s) with experience building and leading cross-functional teams in emerging technology domains
Deep understanding of blockchain architecture, including both Layer 1 and Layer 2 technologies
Proven track record implementing stablecoin, tokenized deposits, and digital asset custody use cases, including deployment and scaling
Expertise in Crypto-as-a-Service (CaaS) models and their integration into traditional banking infrastructure
In-depth knowledge of current and emerging federal legislation and banking regulations related to digital assets
Demonstrated product management leadership, including roadmap development, cross-functional execution, and go-to-market strategy
Ability to translate complex crypto concepts into strategic business opportunities for financial institutions
Strong financial analysis skills, including cash flow and components of product profitability.
Excellent developmental, analytical and research skills.
Extensive network of industry and client contacts on a national scale and extensive market intelligence.
Industry-specific knowledge.
Exceptional communication and stakeholder engagement skills, especially with regulators, partners, and executive leadership
Strong presentation skills.
Demonstrated principled leadership skills with sound business ethics.
Dedicated customer service focus. Ability to use expert resources when necessary.
**Education and Experience Preferred:**
Master's degree.
Extensive knowledge of Bank/personal computer software programs utilized by the Division.
Ability to interact professionally with all levels of personnel, including senior management.
Self-motivated, well-organized individual.
Action-oriented individual.
Ability to work under critical time constraints.
\#LI-111
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $154,700.00 - $257,900.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Branch Operation Lead - North Amherst - Amherst, NY
Amherst, NY job
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
You have 1+ years of retail banking experience.
You have a high school degree, GED, or foreign equivalent.
You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
You have 6+ months of Associate Banker (Teller) experience.
You have a college degree or military equivalent.
Training and Travel Requirement
You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
You'll need to be able to travel as required for in-person training and meetings.
Auto-ApplyLead Custom Credit Advisor
Buffalo, NY job
Serves as credit and lending expert to High Net Worth (HNW) and Ultra-High Net Worth (UHNW) clients and is primarily responsible for sourcing, negotiating, structuring, and closing complex custom (advisory/tailored) credit, including but not limited to, custom residential mortgages and real estate related transactions, marketable securities, concentrated stock, real estate, fine art, yachts, aircraft, hedge fund interests, and General Partner lines. Partners with an integrated Wealth Management team to present Wilmington Trust (WT) credit solutions to high net worth and ultra-high net worth clients and advise on implementation on how to best structure the facility that works for the client and the Bank. Manages the most complex borrowing relationships by presenting WT credit solutions to high new worth and ultra-high net worth clients and advising on implementation. Provides advice and guidance to less experienced Advisors on complex transactions for UHNW clients.
Primary Responsibilities:
Serve as credit and lending subject matter expert and provide advice and guidance to clients and prospects based on their individual needs as part of the integrated Wealth Management team. Source, negotiate, structure and close custom (advisory/tailored) credit transactions. Manage deal pipeline to achieve client goals, ensure optimal execution and drive business. Develop and structure client strategies using leverage to complement business, investment, tax, estate, and legacy plans. Utilize expertise to develop customized solutions to meet unique borrowing and lending needs of HNW and UHNW clients.
Originate credit leads from prospects and existing clients and lead credit marketing initiatives for the local market in support of their Wealth Advisors. Source new business by leveraging and expanding internal and external network. Participate in civic and cultural organizations to support networking efforts.
Maximize depth and profitability of the client relationship. Partner with Wealth Advisors to uncover needs and deliver sophisticated and innovative solutions to client and prospect financings or restructurings.
Manage the development of credit approval memos and restructure memos that recommend the appropriate structure and pricing to ensure all interested parties are on the same page. Manage underwriters to implement changes to debt structure/risk ratings in response to changes in the macro-economic environment.
Work closely with internal partners in Wealth Management and Commercial Bank to source customized credit solutions for UHNW and HNW clients. Utilize working knowledge of investment management solutions and planning concepts associated with HNW and UHNW clients to identify opportunities and effectively structure requests.
Follow market trends and developments in Wealth Management and Commercial to increase the Bank's business in established and developing markets.
Maximize the Department's profitability by maintaining a high-quality loan portfolio. Lead the Associates on deal analysis, due diligence, and credit presentation, including oversight/management including but not limited to, annual reviews, covenant monitoring, maturing loans, delinquencies, and appropriate risk ratings. Guide the Associate to effectively execute the overall outcome of these responsibilities.
Serve as subject matter expert (SME) on the most complex transactions for UHNW clients and share related knowledge and provide advice and guidance to team members.
Partner with Closing and Compliance team to ensure accuracy and compliance around all loan closings.
Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Monitor portfolio risk and proactively work to improve portfolio quality and prevent loss.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Responsible for establishing and maintaining federal registration requirements outlined in the SAFE Act.
Complete other related duties as assigned.
Scope of Responsibilities:
This position requires the building and maintaining of extensive external (clients, prospects) and internal (Commercial and Wealth Management colleagues) networks to fully complete responsibilities. The position requires deep expertise in custom credit (complex structured loans, including aircraft, yacht, investor real estate, trust and estate planning solutions, art, restricted stock, concentrated stock, rule 144, partnership interests, unsecured), residential mortgage and HELOC (home equity line of credit) structures. The position leads the credit process, including deal structuring, provision of term sheets, cash flow and balance sheet analysis, credit approval memos and presentations to Credit Officers and Loan Committees, loan documentation, and portfolio management. The position interacts with a team that provides sales, portfolio management and client service support. Further, the position interacts with clients as part of a Wealth Management team. The position may identify Wealth Management business and collaborate with the client relationship team to ensure clients with whom we lead with credit become broader Wealth Management clients within 12 - 18 months. High net worth and ultra-high net worth client segments include business owners/entrepreneurs and inherited wealth.
Education and Experience Required:
Bachelor's degree and a minimum of 7 years' custom credit, lending, and/or Commercial lending experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' customer credit, lending and/or Commercial lending experience
Deep expertise structuring and advising on custom (advisory/ tailored) credit
Demonstrated success in structuring highly creative and the most complex credit transactions
Completion of formal credit training program or similar work experience
High level of fluency of wealth management including, but not limited to, investment management, trusts, and financial planning
Expert knowledge of, and proven success with, complex credit products and concepts including, but not limited to residential real estate loans, concentrated collateral loans, unsecured lending, marketable secured lending, aircraft finance, and art lending
Experience monitoring and assessing what is needed to close a transaction and maintain client satisfaction
Excellent influencing skills
Excellent negotiation skills
Experience presenting information in a clear, concise, and polished manner
Demonstrated experience interacting with a unique and wide range of internal and external networks
Excellent diplomacy skills
Excellent interpersonal skills
Experience working in team environment
Education and Experience Preferred:
MBA (Master's degree in Business Administration)
CFP (Certified Financial Planner) and/or CPA (Certified Public Accountant) certification
Strong background in institutional lending, derivatives, and experience in one or all of single stock, Private Equity and Hedge fund lending, margin, and 144 restricted stock knowledge
Knowledge of capital markets and macro interest rate environment
Knowledge of account maintenance, loan closing, credit administration and compliance procedures
Ability to communicate sophisticated credit concepts to all levels of clients and prospects
Sales experience including profiling, overcoming objections, negotiation, team selling approach, closing the sale, and asking for referrals.
#LI-LA1
#WilmingtonTrust
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $130,795.52 - $217,992.53 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America
Auto-ApplySenior Commercial Banker, Employee Stock Ownership Plan - Capital & Advisory Solutions - Executive Director
Buffalo, NY job
JobID: 210621999 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $147,250.00-$215,000.00; Boston,MA $147,250.00-$215,000.00; Rochester,NY $137,750.00-$195,000.00; Buffalo,NY $137,750.00-$195,000.00
Join our team as an Executive Director in the Capital & Advisory Solutions group, where you will leverage your expertise in Employee Stock Ownership Plan transactions to drive revenue and support our clients' needs. Be part of a collaborative environment that values your skills and offers career growth opportunities.
Job Summary:
As a Sr. Commercial Banker specializing in Employee Stock Ownership Plans (ESOPs) within the Capital & Advisory Solutions team, you will play a crucial role in business development, market coverage and referral source management. You will lead the execution of Employee Stock Ownership Plan transactions, working closely with Relationship Executives, Commercial Bankers, and underwriters to provide expert guidance on ESOP-related issues. You will ensure our clients receive the best possible service. Your work will directly impact our clients' success and contribute to the growth of our firm.
Job Responsibilities:
* Facilitate the review of external referrals to the Employee Advisory Group from outside advisors.
* Participate in customer and prospect meetings to introduce and educate companies on ESOP transactions and related liquidity strategies.
* Partner with bankers and Credit Officers in the review, credit evaluation and structuring of initial and second-stage ESOP transactions, growth financing and debt refinancings.
* Prepare and present financing feasibility and debt capacity studies.
* Review legal documents on existing ESOP deals to ensure compliance.
* Work with Associates to prepare detailed financial models for proposed transactions and structuring alternatives.
* Conduct periodic reviews of ESOP's to support credit exposure extensions.
Required qualifications, capabilities, and skills:
* Bachelor's degree.
* Seven years or more years of experience in corporate or investment banking, corporate finance advisory or valuation, with at least five years in the ESOP space.
* Direct experience with ESOP transactions, including valuation, structure, financial modeling, and accounting.
* Strong business development acumen and strategic vision to identify marketplace opportunities.
* Ability to assess credit transaction risks and knowledge of credit policies.
* Series 79, 63, and SIE licenses at time of hiring, or obtain within 120 days of onboarding.
Preferred qualifications, capabilities, and skills:
* Experience working with Client Executives and Senior Bankers.
* Strong collaboration skills with Relationship Managers, Bankers, and Credit Officers.
* Knowledge of credit underwriting and structuring.
Auto-ApplySenior Home Lending Advisor - Buffalo, NY
Buffalo, NY job
**Job Profile:** Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results. You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
**Job responsibilities**
+ Coaches and mentors the branch team by providing training on products and services.
+ Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
+ Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
+ Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
+ Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
**Required qualifications, capabilities, and skills**
+ Minimum three years of mortgage lending and proven sales experience in retail banking
+ Knowledge of real estate market in local area
+ Excellent written and oral communication skills
+ Knowledge of FHA, VA, FNMA, and FHLMC guidelines
**Preferred qualifications, capabilities, and skills**
+ FHA/VA sales experience
+ Marketing, promoting, relationship building, and consulting skills
+ Intermediate PC skills in a Windows environment
+ Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Buffalo,NY $16.00 - $16.00 / hour
GCM Client Administrator II
Buffalo, NY job
Assists with most aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports less experienced account relationship managers with limited supervision. May serve as administrator for medium to large (as defined by business) and/or highly complex clients. Serves as point of contact for client regarding daily administration. Maintains daily contact with clients to address general inquiries and/or facilitate client requests. Processes all related transactions, including collecting critical documents, processing cash disbursements, trades and account balances, establishing new accounts and facilitating client requests for discretionary distributions and trust terminations. Ensures proper administrative management for accounts under responsibility.
Primary Responsibilities:
Oversee client relationships, making appropriate recommendations for routine internal business activities.
Assist account representative(s) in revenue generating activities by providing appropriate recommendations, preparing documents for and participating in meetings. Manage daily implementation of client strategies.
Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to correct and/or enhance the client experience. Resolve problems and respond to client requests in a timely manner.
Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.
Develop and maintain industry knowledge applicable to the business and demonstrate the ability to articulate that knowledge internally and externally. Remain current on industry news applicable to the line of business.
Demonstrate an in-depth knowledge of corporate policies and procedures related to the administrative role.
Provide and maintain appropriate levels of controls to minimize losses.
Provide effective support of team members.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position may provide guidance to less experienced personnel or other staff.
Education and Experience Required:
Combined minimum of 4 years' higher education and/or work experience, including a minimum of 1 year relevant work experience with direct client contact
Strong focus on customer service and satisfaction
Strong verbal and written communication skills
Education and Experience Preferred:
Bachelor's degree focused on Finance, Business, Economics or Accounting and a minimum of 1 year relevant work experience with direct client contact
CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus
Strong skills in pertinent software applications, with ability to learn new applications
Experience working in a team environment
Strong interpersonal skills with ability to build significant level of trust with clients
Self-confident
Proven ability to work well with highly capable and successful individuals
Strong analytical ability
Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit
Experience contributing to positive working relationships and maintaining integrity and professionalism
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America
Auto-ApplyRelationship Banker - East Aurora Grey Street - East Aurora, NY
East Aurora, NY job
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
**Job responsibilities**
+ Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
+ Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
+ Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
+ Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
+ Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
+ Adhere to policies, procedures, and regulatory banking requirements.
**Required qualifications, capabilities, and skills**
+ 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
+ Ability to create memorable experiences for our clients - elevate the client experience.
+ Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
+ Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
+ Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
+ High school degree, GED, or foreign equivalent.
+ The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and support provided.
+ Ability to work branch hours including weekends and some evenings.
**Preferred qualifications, capabilities, and skills**
+ College degree or military equivalent.
+ Experience adhering to banking policies, procedures, and regulatory requirements.
**Dodd Frank/Truth in Lending Act** This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorganChase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: ****************************************************************
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
East Aurora,NY $20.00 - $27.88 / hour
IAM Manager - Monitoring & Logging
M&T Bank job in Buffalo, NY
This role offers a hybrid work schedule at our Buffalo, NY Tech Hub.
Manages the activities of one or multiple cybersecurity teams. Responsible for financial and human capital planning to ensure short- and long-term priorities support and protect the Bank from internal and external cybersecurity threats. Responsible for establishing and management of the WIAM Monitoring and Logging team.
Primary Responsibilities:
Develop and implement comprehensive plan, policies, and procedures related to immediate function(s) of oversight.
Identify priorities within function(s) of oversight and raise to senior leadership to incorporate into financial plan.
Collaborate across WIAM functions to identify and develop Monitoring & logging use cases to identify and remediate Access Management security relevant events across the technology stack.
Build a team of Monitoring and Logging professionals.
Create and implement security controls related to immediate function(s) of oversight to mitigate risk and secure the bank.
Coordinate initiatives assessing the security implications of new/updated methodologies to enhance overall cybersecurity controls and processes.
Partner with incident response teams to ensure that plans are regularly reviewed, updated, and tested to align with emerging threats and best practices.
Oversee technology and systems, including identifying, evaluating, and recommending systems to use within immediate function of oversight.
Partner with more senior Cybersecurity leaders to establish and maintain appropriate cyber controls, policies, and procedures.
Develop and execute workforce plan, including recruiting and developing team members to align with their career goals and support the broader cyber team's needs.
Contribute to the delivery of the Bankwide information security training and awareness program.
Build strong partnerships with stakeholders to ensure immediate function(s) of oversight meets the Cybersecurity objectives.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned
Scope of Responsibilities:
Primary partners: Cybersecurity Senior Managers and Managers.
Stakeholders: Technology team and the Bank.
Work is accomplished with limited direction; translates Cybersecurity imperatives to objectives within team.
Provides input for budget as it pertains to specific team needs, and accountable for meeting budget.
This role manages one or more functions/teams/departments within Cybersecurity:
Identity and Access Management - regulate and secure user access to digital resources, ensuring proper authentication and authorization measures are in place to protect sensitive information and prevent unauthorized access. Functions/teams may include service & delivery, privileged access management, infrastructure & tooling, governance & oversight, monitoring & logging
Manager Responsibility:
Typically leads a team of 5-10 FTEs (entry to mid-level individual contributors)
Education and Experience Required:
Bachelor's degree and a minimum of 5 years' relevant work experience, or in lieu of a degree, a combined minimum of 9 years' higher education and/or work experience
Demonstrated advanced knowledge of Cybersecurity principles.
Minimum 4 years' work experience in/with the specific cybersecurity function.
Minimum 1 year's managerial experience.
Education and Experience Preferred:
Minimum of 2 years' managerial experience.
Proven ability to train and mentor cybersecurity individual contributors.
Excellent communication skills
Excellent interpersonal skills.
Proficient persuasive communication skills to gain buy-in of others.
Experience prioritizing across competing priorities and quickly changing landscape.
Experience in a highly regulated industry environment.
Understanding of financial services regulations, compliance requirements, and risk management practices.
#LI-JB3 #Hybrid
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $116,400.00 - $194,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America
Auto-ApplyBranch Manager - Buffalo, NY
Buffalo, NY job
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success. You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exciting for everyone involved.
You have 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
You have a high school degree, GED, or foreign equivalent.
You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
You have a college degree or military equivalent.
Training and Travel Requirement
You'll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.
You'll need to be able to travel as required for in-person training and meetings; some travel may be out-of-state.
Dodd Frank and Safe Act:
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorganChase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
Auto-ApplyAuditor - Commercial, Credit, & Risk Mgmt.
Buffalo, NY job
THIS ROLE WILL BE HYBRID (3 DAYS/WEEK) OUT OF: BUFFALO NY, BRIDGEPORT CT, or WILMINGTON DE. MUST BE WITHIN A COMMUTABLE DISTANCE OR WILLING TO RELOCATE.Overview:
Participates in all phases of the audits across their assigned projects. Assists in completion of annual risk assessments, continuous auditing, and remediation plan validations as assigned, under supervision of a Lead Auditor or Manager.
Primary Responsibilities:
Participate in audits by executing assigned tasks in accordance with the Division's methodology and professional standards. Complete work within the established timeframes with guidance by a Lead Auditor or Manager.
As part of audit execution, conduct effective walkthroughs, accurately identify risks and controls within the process, design and execute effective testing approach with guidance by a Lead Auditor or Manager.
Conduct effective root cause analysis of identified findings with guidance by a Lead Auditor or Manager.
Actively participate in meetings with business management and provide updates on their respective areas of testing.
Participate in other assurance activities (including continuous auditing, product delivery assessments, validation procedures, investigations, and retrospective reviews) under the supervision of a Lead Auditor or Manager, utilizing modernized assurance methodologies, tools, and approaches and in accordance with the Division's methodology.
Document the work, including findings, in clear and concise fashion in accordance with the Division's methodology.
Embrace innovative change.
Understand how to effectively incorporate data analytics.
Actively seek out knowledge in the areas of assigned audit activities.
Embrace the culture of engagement and belonging .
Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
This individual is responsible for executing and documenting assigned assurance activities to support the delivery of audit reports that are in conformance with professional auditing standards. They report to an Audit (Senior) Manager.
Supervisory/Managerial Responsibilities:
Not Applicable
Education and Experience Required:
Bachelor's degree and a minimum of 2 years' work experience or successful completion of the MDP (Management Trainee program), or in lieu of degree, a combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' work experience or successful completion of the MDP (Management Trainee program)
Proven analytical skills
Proven critical thinking skills
Effective verbal and written communication skills
Willingness to challenge the status quo and defend conclusions when challenged
Education and Experience Preferred:
Bachelor's degree in Accounting, Business, Finance, Technology, Cybersecurity, Mathematics, Statistics, or other related technical field
MBA or Master's degree in an appropriate field
Related professional certifications
Financial services experience
#LI-RS1
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America
Auto-ApplyBanker Associate- Emerging Middle Market- Associate
Buffalo, NY job
JobID: 210687754 JobSchedule: Full time JobShift: Base Pay/Salary: Rochester,NY $90,000.00-$110,000.00; Buffalo,NY $90,000.00-$110,000.00; Amherst,NY $90,000.00-$110,000.00 If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as an Associate Banker is for you.
As an Associate Banker in Middle Market, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.
Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Banker Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to drive new client acquisition in partnership with the bankers
Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
* 3+ years in a similar banking, venture, credit or treasury role
* Outstanding professional reputation and integrity
* Strong leadership skills required
* Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
* Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
* Extensive knowledge of products and services
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree preferred
* Superior knowledge of the market dynamics and its business environment preferred
* Excellent problem solving, oral, and written communication skills
Auto-ApplyTechnical Sales Consultant - Merchant Services
M&T Bank job in Buffalo, NY
Responsible for developing and executing plans to drive the growth of Merchant Services Accounts within our Treasury Management and Payments business, providing solution guidance to companies with sophisticated technology infrastructures and complex needs for integrating with bank products. Aligns closely with Treasury Management Sales leadership and Treasury Management Consultants to identify and prioritize high potential opportunities and to develop solution proposals that optimize value to the client and the bank's share of operating services.
Primary Responsibilities:
Sets strategic direction for assigned product lines, and presents business plans to senior management and employees.
Drive the sales of merchant services solutions to clients with complex needs which require a deeper / more detailed understanding of the client's operating environment and technical requirements, and a solid understanding of M&T's products and third party software partners, and how they can be configured to meet the client's needs.
Directly responsible for product pricing cost structure, as well as product risk. Responsible for all product financials including revenue planning and product profitability.
Review new developments in company markets, evaluating and recommending new services or new products, or the modification of existing services or products. Evaluate new product/services success; implement and manage changes in service or marketing strategy.
Manage all aspects of new product implementation and existing product modification to include but not limited to the design and development of services, portfolio acquisition and process improvements; act in a liaison capacity with affected departments.
Review new developments in company markets, evaluating and recommending new services or new products, or the modification of existing services or products.
Establish marketing objectives; work with other Bank departments to develop effective programs to sell services/products.
Evaluate new product/services success; recommend changes in service or marketing strategy. Recommend product pricing, understanding the cost structure.
Ensure product/services are marketable, profitable and comply with legal and regulatory requirements.
Maintain an awareness of new trends and developments in marketing and company products and services.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Education and Experience Required:
Bachelor's degree
7 years' proven marketing, product management, financial, operations and/or project management experience,
OR in lieu of a degree,
A combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years
Proven marketing, product management, financial, operations and/or project management experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $100,611.94 - $167,686.57 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America
Auto-ApplyIT Lead Auditor - Data Management & Data Governance
Buffalo, NY job
THIS ROLE WILL BE HYBRID 3 DAYS/WEEK OUT OF: BUFFALO NY, WILMINGTON DE, or BRIDGEPORT CT. MUST BE WITHIN LOCATION OR WILLING TO RELOCATEOverview:
Leads and executes audits across their assigned domain. Responsible for overseeing and executing annual risk assessments, continuous auditing, and remediation plan validations. Communicate audit progress and findings to Bank management and oversee Auditors (as applicable) on assigned audit activities.
Primary Responsibilities:
Lead and execute audits of enterprise data management, data governance frameworks, data quality controls, and finance technology platforms (e.g., general ledger, sub-ledgers, reconciliation tools, reporting systems).
Assess data governance and data lifecycle controls, including data lineage, metadata management, master data management, and compliance with regulatory requirements (e.g., BCBS 239, GDPR, CCPA).
Evaluate finance technology controls, including system development lifecycle (SDLC), change management, access management, and automated controls within financial applications.
Perform risk-based assessments of data platforms (data lakes, warehouses, ETL processes) and finance technology solutions (ERP, reporting tools, cloud-based financial systems).
Incorporate data analytics and automation techniques to identify anomalies, validate data integrity, and enhance audit coverage.
Write clear, risk-focused audit findings that identify root causes and recommend actionable remediation steps.
Partner with stakeholders in Finance, Technology, Data Governance, and Risk Management to understand processes and emerging risks while maintaining independence.
Stay current on emerging risks in data governance, data privacy, cloud technology, and financial systems.
Coach and mentor team members, reviewing workpapers and ensuring adherence to internal audit methodology and professional standards.
Scope of Responsibilities:
This position leads and executes assurance activities, maintains relationships, and communicates with Bank management, and oversees Auditors. The position ensures activities are in conformance with professional auditing standards. The jobholder reports to an Audit (Senior) Manager.
Supervisory/Managerial Responsibilities:Education and Experience Required:
Bachelor's degree and a minimum of 5 years' relevant work experience, or in lieu of a degree, a combined minimum of 9 years' higher education and/or work experience, including a minimum of 5 years' relevant work experience
Minimum of 1 year's leadership experience
Experience with internal audit methodology
Solid understanding of internal control concepts
Experience evaluating adequacy of the controls
Strong leadership skills
Experience coaching and developing others
Proven analytical skills
Proven critical thinking skills
Excellent verbal and written communication skills
Experience presenting sensitive and complex findings to business management and influencing change
Proven ability to handle multiple projects at the same time
Education and Experience Preferred:
Bachelor's degree in Accounting, Business, Finance, Technology, Cybersecurity, Mathematics, Statistics, or related technical field
MBA or Master's Degree in an appropriate field
Certifications: CISA, CIA, CPA, CDMP (Certified Data Management Professional), or equivalent.
Technical Skills: Proficiency in SQL, Python, or other data analytics tools; experience with visualization tools like Tableau or Power BI.
Domain Expertise: Strong understanding of data governance frameworks, data privacy regulations, and finance technology platforms (e.g., Oracle Financials, SAP, Workday).
Cloud Knowledge: Familiarity with cloud environments (AWS, Azure, GCP) and related security controls.
Regulatory Knowledge: Awareness of SOX, BCBS 239, GDPR, and other relevant regulations.
Soft Skills: Excellent communication, stakeholder management, and ability to translate technical risks into business impact.
Financial services industry experience
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America
Auto-ApplyIT Audit Consultant - Technology Infrastructure & Operations
Buffalo, NY job
THIS ROLE WILL BE HYBRID 3 DAYS/WEEK OUT OF: BUFFALO NY, BRIDGEPORT CT, or WILMINGTON DEOverview:
Provides senior level expertise for audits over the Bank's Information Technology (IT) Engineering, Operations, Governance, Risk Management and Architecture functions. Responsible for overseeing, leading and executing annual risk assessments, audit examinations, continuous auditing & monitoring, and remediation plan validations. Communicate audit progress and findings to Bank management and oversee Lead Auditors and Auditors (as applicable) on assigned audit activities.
Primary Responsibilities:
Successful Audit Plan Completion
Stay abreast of best practices, industry developments, and changing or emerging risks and consult with the audit teams to ensure their coverage as appropriate in assigned audits.
Participate in the execution of audit procedures, particularly those which are highly visible and complex in nature, in a risk-focused manner while maintaining independence and adhering to department and professional industry standards.
Analyze audit findings, particularly those that require complex judgment or sophisticated analytical thought, and propose creative and pragmatic solutions to the audit team for consideration in the final audit report.
Drive audit teams in the planning and execution of validation procedures for Internal Audit and Regulatory issues that require subject matter expertise.
Organize and complete work within established budgets and time frames with minimal direction from audit management.
Incorporate the use of data analytics throughout all phases of the audit process.
Inform and clearly demonstrate support for the department's strategic objectives.
Leadership, Decision Making, and Communication
Possess strong management and interpersonal skills, make sound decisions independently, exhibiting initiative and intuitive thinking.
Proactively communicate with senior management members of the audit team and line of business senior and executive regarding the status of audits and potential issues identified.
Build strong partnerships with business stakeholders and audit team members.
Demonstrates strong judgment, political astuteness, and sensitivity to cultural commitment.
Developing Others
Coach, mentor, and oversee the work of junior audit team members, tailoring the approach based upon their skills and experience. Actively participate in overall staff development for assigned audit portfolio / team.
Other Responsibilities
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators, as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
This role operates independently within a matrix reporting environment and is responsible for the timely delivery of high quality, value-added audit reports for a variety of business activities (complex in nature), which meet the requirements of the Audit Committee and regulatory expectations. Ensures ongoing conformance with professional auditing standards.
This position directly communicates with Senior, Middle and Line Management and External Auditors. Builds strong partnerships with business stakeholders and other audit team members.
This role also requires periodic interaction with external regulatory agencies.
Supervisory/ Managerial Responsibilities:
May provide coaching opportunities for certain audit professionals but is not responsible for performance management, compensation planning, or other similar duties.
Education and Experience Required:
Bachelor's degree, preferably in Accounting, Business, Finance, Technology, Cybersecurity, Mathematics, Statistics or other related technical field and 7 years of relevant experience, inclusive of 2 years of work leadership experience. In lieu of degree, a combined minimum of 11 years higher education and/or work experience including 7 years of relevant work experience and 2 years of work leadership experience.
Demonstrates strong judgment, political astuteness, and sensitivity to cultural commitment..
Possesses strong project management and interpersonal skills, makes sound decisions, exhibiting initiative and critical thinking.
Specific subject matter expertise regarding internal audit disciplines or in one or more of the following Lines of Businesses (LOBs) such as Commercial Banking, Retail Banking, Mortgage, Consumer Banking, Wealth Advisory, Institutional Client Services, or support functions such as Treasury, Finance, Compliance, Technology, Operations, Risk Management, or Credit Administration.
Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.
This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style.
Education and Experience Preferred:
MBA or Master's degree in an appropriate field preferred.
Related professional certifications (CIA, CPA, CISA, CISSP, cloud certification, or similar)
Financial Services Industry experience preferred
Extensive experience in infrastructure auditing (preferably in the banking/financial services sector)
In-depth knowledge and experience in auditing server operating systems, server virtualization systems, database management platforms, middleware technologies, storage infrastructure, network infrastructure, firewalls, VPN, and other types of security appliances, data backup solutions, email management systems, mainframe systems and related security products, file transmissions and job scheduling systems.
Working knowledge of cloud computing risks and related controls frameworks
Working knowledge of modern delivery practices and supporting tech (agile, DevOps tools, etc.)
Working knowledge of API Management and associated security risks
In-depth knowledge of ITIL Standards and core IT services such as change, problem, incident, and asset management
Strong understanding of regulatory requirements as they relate to technology in the financial services industry
#LI-RS1
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $100,611.94 - $167,686.57 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America
Auto-ApplyLead Business Analytics & Reporting Analyst
M&T Bank job in Buffalo, NY
The Banking Services Support Data & Analytics team is seeking a highly skilled Lead Business Analytics & Reporting Analyst to support department and divisional initiatives that demand advanced analytical expertise, strategic reporting, and cross-functional collaboration. This position will be responsible for streamlining ongoing activities and assuming the lead role in the assessment, planning, coordination, and implementation of defined projects that support service, productivity, and improvements.
Primary Responsibilities:
Lead the creation and maintenance of various reporting dashboards. Go beyond basic reporting and delivery with the ability to analyze large amounts of data and information to provide meaningful insights and professionally communicate those insights to management and business partners.
Perform complex analysis and judgment based work over multiple disciplines to support business decisions
Lead continuous improvement of existing processes, develop new processes, or enhance existing processes where required including maintenance plans, procedural documentation and custom tools for automation. Identify resources that can be utilized to support business operations or improve existing business processes. Present findings and make recommendations to management.
Resolve data integrity issues and ensure alignment across source systems and reporting platforms.
Define measurable outcomes and success criteria to support value realization for analytics initiatives.
Partner with the Enterprise Data & Analytics team to ensure consistency and integration across tools, platforms, and data strategies.
Support the intake and work tracking process using JIRA.
Collaborate with business stakeholders to fully document requests, capture value related metrics to support prioritization of work, and translate business needs into scalable, sustainable technical requirements.
Lead in the planning and implementation of new projects, programs, and plans to achieve short and long term business objectives; coordinate of the design and execution of various projects for the promotion and maintenance of the business.
Take a lead role in supporting departmental audits including user recerts, compliance testing.
Manage the planning, testing, and implementation of new projects, systems, products and regulatory changes impacting the unit (dept).
Act as lead for departmental system support, coordinating with business partners, vendors and technology to address issues for the unit (dept).
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Supervisory/ Managerial Responsibilities:
Acts as an advisor and coach to mentor junior team members
May provide direction and leadership to more junior staff
Education and Experience Required:
Bachelor's degree and a minimum of 4 years related business line experience, OR in lieu of, a combined minimum of 8 years higher education and/or work experience
Ideal Qualifications:
The ideal candidate will be a proactive problem-solver with a strong understanding of data platforms, business intelligence tools, and prioritization & value strategies.
Work Location:
This position requires a hybrid schedule, and is open to reporting out of M&T Center in Buffalo, NY or Two Burlington Square in Burlington, VT.
LI#-111
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America
Auto-ApplyMarketing Manager -Customer Engagement & Retention
M&T Bank job in Buffalo, NY
M&T Bank's Growth Marketing team is seeking a highly motivated and experienced senior manager to lead the Customer Engagement & Retention Marketing team. This role is responsible for leading strategies that deepen customer relationships, increase product adoption, and drive long-term loyalty. This position combines strategic leadership with hands-on execution, overseeing lifecycle marketing initiatives such as onboarding, engagement, lead management, cross-sell, and retention programs.
The ideal candidate is data driven and customer centric, with a deep understanding of customer life cycle marketing, data drive personalization and omni channel marketing. The role requires collaboration across product, marketing, and channel teams.
Primary Responsibilities:
Strategic Leadership: Define and lead enterprise-wide engagement and retention strategies aligned with business objectives and customer needs.
Team Development: Coach and develop team members; oversee prioritization of work and delivery of outcomes; build capabilities to meet evolving marketing needs.
Lifecycle Marketing: Design and implement programs for onboarding, activation, cross-sell, and retention across digital and offline channels.
Personalization & Segmentation: Use customer data and behavioral insights to create targeted campaigns that drive engagement and product adoption.
Campaign Execution: Oversee end-to-end execution of multi-channel campaigns (email, web, direct mail, digital media) ensuring timely delivery and compliance.
Performance Optimization: Establish KPIs, monitor results, and apply insights to continuously improve programs.
Cross-Functional Collaboration: Partner with Marketing, Product, Analytics, Digital, and Sales teams to align engagement strategies with enterprise goals.
Resource Management: Understand team capacity and throughput; collaborate with leadership on resource allocation.
Compliance & Risk Management: Ensure all campaigns adhere to regulatory standards and internal risk policies.
Thought Leadership: Stay current on industry best practices and emerging trends in customer engagement and loyalty marketing.
Quality Control: Provide oversight for customer-facing communications to ensure consistency, accuracy, and brand alignment.
Managerial/Supervisory Responsibilities:
Leads a team of individual contributors.
Education and Experience Required:
Bachelor's Degree
7 years of marketing experience (Or in Lieu of a degree, a combination of 11 years of higher education and relevant experience)
2 years managerial experience
Proven experience in customer engagement, retention, or lifecycle marketing.
Demonstrated ability to develop talent and manage team performance.
Strong analytical skills and experience with data-driven decision-making.
Ability to resolve escalated issues and complex problems independently.
Senior-level technical expertise and independent judgment in area of responsibility.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America
Auto-ApplySenior Credit Risk Reporting Analyst (Hybrid- Buffalo, NY)
M&T Bank job in Buffalo, NY
Perform advanced data and statistical analysis in support of the creation and maintenance of statistical models. Support Senior Analysts, Risk Modelers and Credit Risk Management in data analysis and model construction. **Primary Responsibilities:**
+ Assist in establishing, monitoring, evaluating and interpreting data with a risk management focus with an understanding of business strategy.
+ Demonstrate working knowledge of Credit Risk databases to provide data and analytical support to Senior Management.
+ Perform data manipulation and analysis using Microsoft Office Products and present results and recommendations to Credit Risk Management.
+ Demonstrate data manipulation and analysis using tools such as SAS and SQL.
+ Track portfolio performance and risk strategy results. Incorporate observations and data in existing models to improve predictive results.
+ Identify deviations from forecast/expectations and explain variances in complex situations. Identify risk and/or opportunities.
+ Develop and enhance financial analysis and data support tools that will be used both in and outside the Credit Division.
+ Demonstrate working knowledge of credit risk metrics including Probability of Default (PD), Loss Given Default (LGD) and Exposure at Default (EAD).
+ Provide guidance and direction to lower level analysts regarding financial and data analysis.
+ Act as a lead in managing Commercial Scorecard projects and initiatives under the guidance and direction from Management. Present data, results and/or recommendations to Senior Management as necessary.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
This role is highly technical in nature and requires demonstrated attention to detail, execution, and follow up on multiple initiatives within the Credit Division. The ability to identify, analyze, rationalize and communicate business problems and recommend solutions is a key factor of success in this role.
**Education and Experience Required:**
Bachelor degree in Mathematics, Statistics, Quantitative Analysis or another technical discipline with minimum of 3 years relevant experience or in lieu of degree, a combined minimum of 7 years higher education and/or work experience to include a minimum of 3 years relevant experience.
-OR-
Master's degree in Mathematics, Statistics, Quantitative Analysis or another technical discipline, with minimum of 1 year relevant experience or in lieu of degree, a combined minimum of 7 years higher education and/or work experience to include a minimum of 1 year relevant experience.
MS Excel and MS PowerPoint experience
**Education and Experience Preferred:**
Data analysis experience preferred utilizing either Power BI, Tableau, Alteryx, or SQL.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Wealth Management Client Associate
Buffalo, NY job
Buffalo, New York **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************************
**:**
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
**Job Description:**
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.
**Responsibilities:**
+ Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
+ Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
+ Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
+ Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
+ Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset
**Skills:**
+ Account Management
+ Client Management
+ Customer and Client Focus
+ Issue Management
+ Oral Communications
+ Business Development
+ Client Solutions Advisory
+ Pipeline Management
+ Prioritization
+ Administrative Services
+ Emotional Intelligence
+ Referral Identification
+ Written Communications
**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
37.5
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Financial Analyst 1 - Corporate Accounting
M&T Bank job in Buffalo, NY
Assist/participate in the documentation and/or analysis of financial/accounting or tax information and the preparation of financial, tax and/or regulatory reports, adherence to internal controls while ensuring the quality of data being reported.
**Primary Responsibilities:**
+ Provides cross training/support to new team members.
+ Assist with problem resolution and data interpretation, perform variance analysis, and ensure timely submission of reports.Analyze results and provide input for management recommendations.
+ Prepare financial schedules, reconciliations and reports for the Corporation, which could include bank regulatory reports, SEC reporting, reports to shareholders and the Board of Directors, as well as internal management reports. Knowledge of various tax regulations as applicable.
+ Selects alternatives from defined options in a variety of work routines by applying basic finance or accounting concepts.
+ Other functions include data integrity testing, general ledger entries, adherence to generally accepted accounting principles, SEC disclosure requirements, and bank regulatory requirements.
+ Display foundational understanding of M&T's (or applicable Business Unit within) financial statements; including awareness of key drivers/trends in major Balance Sheet and Income Statement line items.
+ Participate in training and development opportunities across Finance.
+ Be aware and adhere to department timelines and deliverables.
+ Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.Identify risk-related issues needing escalation to management.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned
**Supervisory/ Managerial Responsibilities:**
May train junior staff
**Education and Experience Required:**
Associate's degree and a minimum of 2 years of experience in accounting, auditing, operations or financial institutions OR a Bachelor's degree.
Knowledge of activities in own job; skills gained through training or experience
High level of PC competencies (Excel, PowerPoint, Word, Access. Data visualization or data querying applications are a plus.)
Detail oriented, with good problem-solving skills
Good verbal and written communication skills
**Education and Experience Preferred:**
Bachelor's degree in Finance or Accounting or related field
Oracle, Ariba and/or SAP experience strongly preferred
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $26.00 - $43.34 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.