Collections Specialist jobs at M&T Bank - 628 jobs

At Consumers Credit Union, we're not just "The People in Your Corner," we're a certified Great Place to Work! We're currently looking for a Collector to join the team. We're looking for a Collector to support members who are experiencing all stages of delinquency or default. In this role, you'll combine empathy, education, and professionalism to guide members toward smart payment solutions and financial success. You'll also help safeguard credit union assets by assessing accounts and determining appropriate next steps, such as initiating repossession, while also supporting members through the redemption process when applicable. Schedule/Location: Ability to work between the hours of Monday - Friday 8:00 am - 6:00 pm; Saturdays up to twice per month from 9:00 am-1:00 pm. This is a hybrid position with work from home days along with onsite days based at our Lake Forest corporate office. Local Northern IL/Southeastern WI candidates only! What you'll do as a Collector: Assisting members with their financial hardships through inbound and outbound calls or emails. Analyzing the financial situation of delinquent borrowers, educating them on their payment assistance options, offering payment arrangements, or assigning accounts for further action when appropriate. Maintaining accurate, and up to date documentation on all collections activity. Sharing insights, trends, and collaborate with team members and management on daily processes to drive efficiency and support continuous improvement. Collaborating with other departments and assist with other tasks as CCU or member needs evolve. What we are looking for: High school diploma or equivalent 1+ years' experience in Banking, Collections or Related Verbal and written professional communication skills; Bilingual in Spanish preferred Computer proficiency and high comfort level working in/toggling between multiple programs simultaneously Ability and desire to educate members on credit union tools and resources Positive, helpful, team-oriented focus and adaptable to change Compensation: The salary range for this role is $20.16 to $30.24 per hour. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20. For more information about benefit offerings, please visit our careers page: about/what-we-do/careers About CCU: Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org Equal Opportunity Employer: CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or . Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Credit Coordinator plays a key role in supporting and securing the growth of the Credit Markets business. This position serves as the operational and strategic bridge between Global Markets Operations, Global Banking Operations and Front Office. The coordinator ensures smooth onboarding of new business, manages client and internal requests, mitigates Operational Risks, and drives efficiency through process improvements and IT enhancements. Essential duties and responsibilities Function as a transversal liaison between Global Banking Operations, Global Market Operations and Front Office to ensure seamless coordination Serve as the NPNA (New Product/New Activity) coordinator for onboarding new business within Operations Act as the Ops point of contact for client and business requests Identify, address and escalate Operational Risks incidents Support and Oversee Billing activity Help with budgeting and forecasting of staff resources to align with business growth and trading activity Collaborate with IT to deliver enhancement projects that improve operational resilience and efficiency Represent Operations as a member of the Credit biweekly IT task force, ensuring priorities are aligned with business needs Track and leverage the FO monitoring risk tool (BRICKS) for proactive risk detention Support PnL reconciliation by investigating and resolving booking discrepancies by Global Banking Operations Qualifications Bachelor's degree required, advanced degree or relevant certifications a plus Strong understanding of Credit and Loans products including ABS, CLO, Fund Finance, Syndication and Credit trading (Mandator) 5-8 years of experience in Credit Markets, Operations and/or Securitization, Including familiarity with underwritring, origination and syndication process for Loans, CDS and Bespoke Credit Products. Including Billing and Delivery activities. Trafic and Summit knowledge a plus - Credit Bonds, loans, CDS trade capture and risk system knowledge, that may also include Summit, LoanIQ (Is trafic not an internal system only) Familiariry with Clearpar and Loan IQ systems is a strong advantage Strong analytical and problem-solving skills with a track record of mitigating Operational Risk Excellent communication and relationship management skills with the ability to collaborate effectively with Front office, clients and support functions Covered Functions in regulated Broker Dealer, Series 99 required (can be obtained after hire) Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. The salary range for this Vice President position will be between $120,000 - $140,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance

Back Consumer Loan Resolution Specialist - Credit Resolution #51-8256 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza - Wheeling, WV, Ellwood City - Ellwood City, PA, Youngstown Main - Youngstown, OH and West Dixie - Elizabethtown, KY. Market Wheeling Work Hours per Week 22.5 Requirements High school diploma or General Education Degree (GED). One year of related experience or training preferred. Job Description SUMMARY: Manages the day-to-day collections of a portfolio of credit lines and consumer and personal loans both secured and unsecured. Maintains a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Prepares files as an account progresses in delinquency and make recommendations to management as to the required action needed to secure possession of our collateral and/or payment of the past due amount. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Initiates outbound and receives inbound phone calls relating to the collection of delinquent accounts. Reduces delinquency, prevents repossessions and/or foreclosure, and minimizes charge offs/charge downs on assigned accounts. Determines reason for non-payment. Completes Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Reviews all bank systems as needed (FIS/IBS, Image Centre, etc.) to determine the scope of the customer relationship as well as facilitate in the collection of the account. Prepares necessary documentation for modifications, extensions, and file evaluation. Negotiates payment arrangement with borrower(s). Maintains detailed tracking log on all accounts as you work through the collection process. Processes GL and Payment Tickets as applicable when payment is received. Researches and resolve billing and/or payment disputes on assigned accounts. Verifies "Proof of Insurance" for collateralized loans as needed. Orders appraisals when appropriate. Analyzes loan/collateral file to make recommendation for appropriate action. Reviews personal credit and asset reports to make recommendations as to appropriate strategy. Organizes and prepare files to be referred for repossession and/or foreclosure. Makes appropriate file notations for all correspondence and any other events to Intellect system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to research problem situations and recommend appropriate action. Professional appearance and demeanor, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Possess effective organizational skills and ability to handle detail-oriented work with promptness. Ability to work in a fast-paced environment. Full-Time/Part-Time Part-time Area of Interest Credit Administration All Locations Wheeling, West Virginia, United StatesEllwood City, Pennsylvania, United StatesElizabethtown, Kentucky, United StatesYoungstown, Ohio, United States

Back Mortgage Resolution Specialist #51-8641 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza - Wheeling, WV, Defiance Main - Defiance, OH, Ellwood City - Ellwood City, PA, Youngstown Main - Youngstown, OH and West Dixie - Elizabethtown, KY Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or General Education Degree (GED). Associates Degree preferred. Minimum of Two (2) years banking experience. Minimum of One (1) year of collection experience. Comprehensive or the ability to learn all applicable state and federal regulations relating to the collection of residential real estate loans including the January 2014 CFPB guidelines preferred. Job Description SUMMARY: Manage the day-to-day collections of a portfolio of residential real estate secured loans. Provide borrower with options that may help avoid a foreclosure. Submit completed modification request packages for decision and assist borrower with follow-up actions as appropriate. Serve as the first point of contact with the borrower throughout the Loss Mitigation process. Maintain a comprehensive knowledge of mortgage loan servicing requirements and regulations including loss mitigation options. Maintain a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Ensure adherence to stated timelines throughout the collection and loss mitigation process to ensure CFPB compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiate outbound and receive inbound phone calls relating to the collection of delinquent accounts. Reduce delinquency, prevent foreclosure, and minimize charge offs/charge downs on accounts assigned to your work queue through department business system (CARM Pro). Determine reason for non-payment. Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Review all Bank systems as needed (FIS Intellect, Image Centre, etc.) to determine the scope of the customer relationships as well as facilitate in the collection of the account. Prepare letters and correspondence to customers while maintaining compliance with CFPB requirements. Negotiate payment arrangement with borrower(s). Maintain detailed tracking log on all accounts as you work through the collection and loss mitigation process. Process GL and Payment Tickets as applicable when payment is received. Assist borrowers in understanding options available to avoid foreclosure including Short Sale, Deed in Lieu of Foreclosure, Forbearance Options and Modification. Provide borrower with information about Loss Mitigation options available and actions borrower must take to be evaluated for those options as well as applicable Loss Mitigation deadlines. Provide status updates on any Loss Mitigation application and the circumstances under which the Bank may refer a loan for foreclosure. Review Loan Modification packet and supporting documents to determine if information is complete and assist borrower with follow-up as appropriate. Submit completed Loss Mitigation packages for approval. Adhere to stated timelines throughout the collection and Loss Mitigation process. Verify "Proof of Insurance" for collateralized loans as needed. Order appraisals when appropriate. Analyze Loan/collateral file to make recommendation for appropriate action. Review personal credit and asset reports to make recommendations as to appropriate strategy. Organize and prepare files to be referred for foreclosure. Make appropriate file notations for all correspondence and any other events to CARM Pro system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Willingness to provide a level of service which will clearly differentiate us from our competitors. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills. Ability to accurately follow instructions on a variety of subjects. Must be able to manage time effectively. Must be willing to work as part of a team. Ability to maintain confidentiality. Ability to accurately handle work detail. Ability to work in a high pressure fast paced work environment. MS Office, including Word, Excel and Outlook. Knowledge and ability to use FIS Intellect and CARM Pro Collection System preferred. Full-Time/Part-Time Full-time Area of Interest Credit Administration All Locations Wheeling, West Virginia, United StatesDefiance, Ohio, United StatesEllwood City, Pennsylvania, United StatesElizabethtown, Kentucky, United StatesYoungstown, Ohio, United States

Back Consumer Loan Resolution Specialist - Credit Resolution #51-8608 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza - Wheeling, WV, Ellwood City - Ellwood City, PA, West Dixie - Elizabethtown, KY and Youngstown Main - Youngstown, OH. Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or General Education Degree (GED). One year of related experience or training preferred. Job Description SUMMARY: Manages the day-to-day collections of a portfolio of credit lines and consumer and personal loans both secured and unsecured. Maintains a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Prepares files as an account progresses in delinquency and make recommendations to management as to the required action needed to secure possession of our collateral and/or payment of the past due amount. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional appearance and demeanor, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Possess effective organizational skills and ability to handle detail-oriented work with promptness. Ability to work in a fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiates outbound and receives inbound phone calls relating to the collection of delinquent accounts. Reduces delinquency, prevents repossessions and/or foreclosure, and minimizes charge offs/charge downs on assigned accounts. Determines reason for non-payment. Completes Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Reviews all bank systems as needed (FIS/IBS, Image Centre, etc.) to determine the scope of the customer relationship as well as facilitate in the collection of the account. Prepares necessary documentation for modifications, extensions, and file evaluation. Negotiates payment arrangement with borrower(s). Maintains detailed tracking log on all accounts as you work through the collection process. Processes GL and Payment Tickets as applicable when payment is received. Researches and resolve billing and/or payment disputes on assigned accounts. Verifies "Proof of Insurance" for collateralized loans as needed. Orders appraisals when appropriate. Analyzes loan/collateral file to make recommendation for appropriate action. Reviews personal credit and asset reports to make recommendations as to appropriate strategy. Organizes and prepare files to be referred for repossession and/or foreclosure. Makes appropriate file notations for all correspondence and any other events to Intellect system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to research problem situations and recommend appropriate action. Full-Time/Part-Time Full-time Area of Interest Credit Administration All Locations Wheeling, West Virginia, United StatesEllwood City, Pennsylvania, United StatesElizabethtown, Kentucky, United StatesYoungstown, Ohio, United States

Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ Where you will work: This position offers a hybrid work option up to 50% remote and is open to any Compeer office location in Mankato, MN; Lakeville, MN; Rochester, MN. The contributions you will make: This position assists Compeer's internal and external clients by providing support to Diversified Markets Sales and Credit large Ag Lending Credit, RAU, Emerging Markets and Bonds with processing and administrative duties. Ensures the accuracy and completeness of OnBase and database records including, but not limited to probability default (PD), loss given default (LGD), and other business and personal information for risk analysis, while monitoring the credit committee process. Tracks and verifies appropriate approvals and signatures obtained from credit committee, capital markets groups, prior or excess approval, and territorial concurrence. A typical day: Leveraging the appropriate software applications, accurately tracks and verifies processing, communications and compliance activities in collaboration with relationship managers and analysts, ensuring data integrity and alignment with business objectives. Updates and reconciles financial ticklers in Salesforce, ensuring the timely reconciliation of compliance documents. Completes monthly audits of outstanding financial reports to maintain accurate records. Ensures compliance and organizational efficiency by systematically organizing and maintaining client files within e-files and OnBase, adhering to Compeer's retention schedule for streamlined access and retrieval. Manages logins and passwords for internal and external personnel across multiple extranet sites, ensuring secure and seamless access. Supports efficient operations by assisting in the retrieval of documents within e-files and OnBase, facilitating quick access to critical information for business continuity. Maintains and uses up-to-date service plans, ticklers and work logs to track progress of servicing actions from receipt to completion and ensure proper documentation for the credit approval process. Stay informed on processes, procedures, and technical competencies, proactively identifying and implementing opportunities for process improvement to enhance business performance. Provides solutions to the most complex internal and external client inquiries by providing necessary documentation to fulfill credit compliance requirements for ongoing deals Tracks and communicates the status of required client documentation, fostering timely collaboration and informed decision-making. Coordinates the distribution of essential information and documents, such as preliminary credit assessments and draft loan agreements, to participants in syndication or capital market transactions. Utilizes various communication platforms, including email and document management sites, to facilitate this process and gathers feedback to relay to the appropriate relationship managers or credit analysts. Assists in the preparation and coordination of bank/lender meetings, ensuring all logistics and confirmed attendance are managed effectively for productive engagements. Ensures compliance through the timely processing and transfer of legal documents to the Legal department, maintaining responsiveness to business needs. Prepares and distributes concise and secure correspondences and documents for the lender group, ensuring all communications are delivered accurately and promptly. Collaborates with leadership, relationship managers and credit teams to ensure the timely and accurate preparation of participant documents, supporting streamlined syndication processes. Compiles and tracks the approval status of other lender partners for approval of servicing requests and credit commitments. Creates, monitors, manages and maintains our SyndTrak Syndication sites. Establishes user roles and access and coordinates the secure posting, saving and indexing of documents to support efficient syndication operations and client satisfaction. Collaborates with team members in cross-training initiatives, ensuring all team members are equipped to handle critical tasks and maintain seamless operations during absences. Monitors the AgriAccess new applications inbox for incoming loan requests for lending partners. Processes approvals for Diversified Markets Credit large Core Credit, RAU, Emerging Markets and Bonds along with tracking participation approvals from the Capital Markets Group. Tracks and monitors credit committee follow-up requirements and legal audit requirements. Assists in processing loans in Salesforce and OnBase, including proper completion of regulatory compliance fields. The skills and experience we prefer you have: Associate's degree in business administration, accounting, or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. 2-4 years of experience, preferably in a financial services industry. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Excellent client service skills. Strong computer skills, including MS Office applications and customer relationship management (CRM) programs. Solid organizational skills, along with accuracy and attention to detail. Strong project coordination skills. High level of initiative. Ability to work independently and collaboratively with other teams to achieve goals and represent the business. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$45,900-$65,000 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.

Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ Where you will work: This position offers a hybrid work option up to 50% remote and is open to any Compeer office location in Mankato, MN; Lakeville, MN; Rochester, MN. The contributions you will make: This position assists Compeer's internal and external clients by providing support to Diversified Markets Sales and Credit large Ag Lending Credit, RAU, Emerging Markets and Bonds with processing and administrative duties. Ensures the accuracy and completeness of OnBase and database records including, but not limited to probability default (PD), loss given default (LGD), and other business and personal information for risk analysis, while monitoring the credit committee process. Tracks and verifies appropriate approvals and signatures obtained from credit committee, capital markets groups, prior or excess approval, and territorial concurrence. A typical day: Leveraging the appropriate software applications, accurately tracks and verifies processing, communications and compliance activities in collaboration with relationship managers and analysts, ensuring data integrity and alignment with business objectives. Updates and reconciles financial ticklers in Salesforce, ensuring the timely reconciliation of compliance documents. Completes monthly audits of outstanding financial reports to maintain accurate records. Ensures compliance and organizational efficiency by systematically organizing and maintaining client files within e-files and OnBase, adhering to Compeer's retention schedule for streamlined access and retrieval. Manages logins and passwords for internal and external personnel across multiple extranet sites, ensuring secure and seamless access. Supports efficient operations by assisting in the retrieval of documents within e-files and OnBase, facilitating quick access to critical information for business continuity. Maintains and uses up-to-date service plans, ticklers and work logs to track progress of servicing actions from receipt to completion and ensure proper documentation for the credit approval process. Stay informed on processes, procedures, and technical competencies, proactively identifying and implementing opportunities for process improvement to enhance business performance. Provides solutions to the most complex internal and external client inquiries by providing necessary documentation to fulfill credit compliance requirements for ongoing deals Tracks and communicates the status of required client documentation, fostering timely collaboration and informed decision-making. Coordinates the distribution of essential information and documents, such as preliminary credit assessments and draft loan agreements, to participants in syndication or capital market transactions. Utilizes various communication platforms, including email and document management sites, to facilitate this process and gathers feedback to relay to the appropriate relationship managers or credit analysts. Assists in the preparation and coordination of bank/lender meetings, ensuring all logistics and confirmed attendance are managed effectively for productive engagements. Ensures compliance through the timely processing and transfer of legal documents to the Legal department, maintaining responsiveness to business needs. Prepares and distributes concise and secure correspondences and documents for the lender group, ensuring all communications are delivered accurately and promptly. Collaborates with leadership, relationship managers and credit teams to ensure the timely and accurate preparation of participant documents, supporting streamlined syndication processes. Compiles and tracks the approval status of other lender partners for approval of servicing requests and credit commitments. Creates, monitors, manages and maintains our SyndTrak Syndication sites. Establishes user roles and access and coordinates the secure posting, saving and indexing of documents to support efficient syndication operations and client satisfaction. Collaborates with team members in cross-training initiatives, ensuring all team members are equipped to handle critical tasks and maintain seamless operations during absences. Monitors the AgriAccess new applications inbox for incoming loan requests for lending partners. Processes approvals for Diversified Markets Credit large Core Credit, RAU, Emerging Markets and Bonds along with tracking participation approvals from the Capital Markets Group. Tracks and monitors credit committee follow-up requirements and legal audit requirements. Assists in processing loans in Salesforce and OnBase, including proper completion of regulatory compliance fields. The skills and experience we prefer you have: Associate's degree in business administration, accounting, or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. 2-4 years of experience, preferably in a financial services industry. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Excellent client service skills. Strong computer skills, including MS Office applications and customer relationship management (CRM) programs. Solid organizational skills, along with accuracy and attention to detail. Strong project coordination skills. High level of initiative. Ability to work independently and collaboratively with other teams to achieve goals and represent the business. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$45,900-$65,000 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.

Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ Where you will work: This position offers a hybrid work option up to 50% remote and is open to any Compeer office location in Mankato, MN; Lakeville, MN; Rochester, MN. The contributions you will make: This position assists Compeer's internal and external clients by providing support to Diversified Markets Sales and Credit large Ag Lending Credit, RAU, Emerging Markets and Bonds with processing and administrative duties. Ensures the accuracy and completeness of OnBase and database records including, but not limited to probability default (PD), loss given default (LGD), and other business and personal information for risk analysis, while monitoring the credit committee process. Tracks and verifies appropriate approvals and signatures obtained from credit committee, capital markets groups, prior or excess approval, and territorial concurrence. A typical day: Leveraging the appropriate software applications, accurately tracks and verifies processing, communications and compliance activities in collaboration with relationship managers and analysts, ensuring data integrity and alignment with business objectives. Updates and reconciles financial ticklers in Salesforce, ensuring the timely reconciliation of compliance documents. Completes monthly audits of outstanding financial reports to maintain accurate records. Ensures compliance and organizational efficiency by systematically organizing and maintaining client files within e-files and OnBase, adhering to Compeer's retention schedule for streamlined access and retrieval. Manages logins and passwords for internal and external personnel across multiple extranet sites, ensuring secure and seamless access. Supports efficient operations by assisting in the retrieval of documents within e-files and OnBase, facilitating quick access to critical information for business continuity. Maintains and uses up-to-date service plans, ticklers and work logs to track progress of servicing actions from receipt to completion and ensure proper documentation for the credit approval process. Stay informed on processes, procedures, and technical competencies, proactively identifying and implementing opportunities for process improvement to enhance business performance. Provides solutions to the most complex internal and external client inquiries by providing necessary documentation to fulfill credit compliance requirements for ongoing deals Tracks and communicates the status of required client documentation, fostering timely collaboration and informed decision-making. Coordinates the distribution of essential information and documents, such as preliminary credit assessments and draft loan agreements, to participants in syndication or capital market transactions. Utilizes various communication platforms, including email and document management sites, to facilitate this process and gathers feedback to relay to the appropriate relationship managers or credit analysts. Assists in the preparation and coordination of bank/lender meetings, ensuring all logistics and confirmed attendance are managed effectively for productive engagements. Ensures compliance through the timely processing and transfer of legal documents to the Legal department, maintaining responsiveness to business needs. Prepares and distributes concise and secure correspondences and documents for the lender group, ensuring all communications are delivered accurately and promptly. Collaborates with leadership, relationship managers and credit teams to ensure the timely and accurate preparation of participant documents, supporting streamlined syndication processes. Compiles and tracks the approval status of other lender partners for approval of servicing requests and credit commitments. Creates, monitors, manages and maintains our SyndTrak Syndication sites. Establishes user roles and access and coordinates the secure posting, saving and indexing of documents to support efficient syndication operations and client satisfaction. Collaborates with team members in cross-training initiatives, ensuring all team members are equipped to handle critical tasks and maintain seamless operations during absences. Monitors the AgriAccess new applications inbox for incoming loan requests for lending partners. Processes approvals for Diversified Markets Credit large Core Credit, RAU, Emerging Markets and Bonds along with tracking participation approvals from the Capital Markets Group. Tracks and monitors credit committee follow-up requirements and legal audit requirements. Assists in processing loans in Salesforce and OnBase, including proper completion of regulatory compliance fields. The skills and experience we prefer you have: Associate's degree in business administration, accounting, or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. 2-4 years of experience, preferably in a financial services industry. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Excellent client service skills. Strong computer skills, including MS Office applications and customer relationship management (CRM) programs. Solid organizational skills, along with accuracy and attention to detail. Strong project coordination skills. High level of initiative. Ability to work independently and collaboratively with other teams to achieve goals and represent the business. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$45,900-$65,000 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.

This position is responsible for the collection of past due accounts on all title and other asset loans, controlling delinquency, protecting Company assets, mitigating Company losses, developing customer relations in order to secure payment, working with forced place insurance, requesting repossession or charge off per Company policy, and making appropriate judgment credit decisions. This position is eligible for a shift differential. Essential Functions Comply with Company policy and procedure Comply with federal and state regulations Develop use of Signature, collection system, and Nautilus Develop use of phone software systems Identify and resolve Branch office collection issues Prepare loan modification and repayment plans Recommend accounts to repossession Recommend accounts for charge-off Prepare and analyze departmental reports Meet departmental service standards Coordinate collection efforts with offices Review documentation for data integrity Ensure appropriate modifications, extensions, renewals, deferrals, and re-ages Analyze delinquent account records Update records of past due accounts Attempt to obtain quality right party contact with borrower and co-borrower Attempt to obtain voluntary payment of debt Confirm location of vehicle and condition Advise on related laws, regulations, policies, and procedures Negotiate appropriate payment agreements Monitor payment progress effectively Maximize methods of skip tracing Identify and refer accounts requiring legal action Ensure timely collections efforts Assist borrowers with forced place insurance Mitigate losses to the Company Coordinate efforts with commercial collections (Loss Mitigation Department) Coordinate with acquisition coordinator to repossess titled asset Coordinate with recovery department for judgments as needed Coordinate with impound, law enforcement, and insurance companies as needed Coordinate with Bankruptcy Specialist Coordinate collections with Branch Offices Make appropriate credit judgment decisions Pacify non-cooperative customers Recommend improvements to procedures Recommend fee-generating alternatives Recommend service / delivery enhancements Analyze / investigate to resolve questionable payments or charges Attempt to out-perform delinquency expectations Minimize departmental non-payroll costs Manage personal workload/workflow Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience preferred High school diploma or equivalent 3-5 years of customer service / administrative experience Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Back Consumer Loan Resolution Specialist - Credit Resolution #51-8256 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza - Wheeling, WV, Ellwood City - Ellwood City, PA, Youngstown Main - Youngstown, OH and West Dixie - Elizabethtown, KY. Market Wheeling Work Hours per Week 22.5 Requirements High school diploma or General Education Degree (GED). One year of related experience or training preferred. Job Description SUMMARY: Manages the day-to-day collections of a portfolio of credit lines and consumer and personal loans both secured and unsecured. Maintains a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Prepares files as an account progresses in delinquency and make recommendations to management as to the required action needed to secure possession of our collateral and/or payment of the past due amount. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Initiates outbound and receives inbound phone calls relating to the collection of delinquent accounts. Reduces delinquency, prevents repossessions and/or foreclosure, and minimizes charge offs/charge downs on assigned accounts. Determines reason for non-payment. Completes Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Reviews all bank systems as needed (FIS/IBS, Image Centre, etc.) to determine the scope of the customer relationship as well as facilitate in the collection of the account. Prepares necessary documentation for modifications, extensions, and file evaluation. Negotiates payment arrangement with borrower(s). Maintains detailed tracking log on all accounts as you work through the collection process. Processes GL and Payment Tickets as applicable when payment is received. Researches and resolve billing and/or payment disputes on assigned accounts. Verifies "Proof of Insurance" for collateralized loans as needed. Orders appraisals when appropriate. Analyzes loan/collateral file to make recommendation for appropriate action. Reviews personal credit and asset reports to make recommendations as to appropriate strategy. Organizes and prepare files to be referred for repossession and/or foreclosure. Makes appropriate file notations for all correspondence and any other events to Intellect system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to research problem situations and recommend appropriate action. Professional appearance and demeanor, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Possess effective organizational skills and ability to handle detail-oriented work with promptness. Ability to work in a fast-paced environment. Full-Time/Part-Time Part-time Area of Interest Credit Administration All Locations Wheeling, West Virginia, United StatesEllwood City, Pennsylvania, United StatesElizabethtown, Kentucky, United StatesYoungstown, Ohio, United States

Back Consumer Loan Resolution Specialist - Credit Resolution #51-8608 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza - Wheeling, WV, Ellwood City - Ellwood City, PA, West Dixie - Elizabethtown, KY and Youngstown Main - Youngstown, OH. Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or General Education Degree (GED). One year of related experience or training preferred. Job Description SUMMARY: Manages the day-to-day collections of a portfolio of credit lines and consumer and personal loans both secured and unsecured. Maintains a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Prepares files as an account progresses in delinquency and make recommendations to management as to the required action needed to secure possession of our collateral and/or payment of the past due amount. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional appearance and demeanor, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Possess effective organizational skills and ability to handle detail-oriented work with promptness. Ability to work in a fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiates outbound and receives inbound phone calls relating to the collection of delinquent accounts. Reduces delinquency, prevents repossessions and/or foreclosure, and minimizes charge offs/charge downs on assigned accounts. Determines reason for non-payment. Completes Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Reviews all bank systems as needed (FIS/IBS, Image Centre, etc.) to determine the scope of the customer relationship as well as facilitate in the collection of the account. Prepares necessary documentation for modifications, extensions, and file evaluation. Negotiates payment arrangement with borrower(s). Maintains detailed tracking log on all accounts as you work through the collection process. Processes GL and Payment Tickets as applicable when payment is received. Researches and resolve billing and/or payment disputes on assigned accounts. Verifies "Proof of Insurance" for collateralized loans as needed. Orders appraisals when appropriate. Analyzes loan/collateral file to make recommendation for appropriate action. Reviews personal credit and asset reports to make recommendations as to appropriate strategy. Organizes and prepare files to be referred for repossession and/or foreclosure. Makes appropriate file notations for all correspondence and any other events to Intellect system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to research problem situations and recommend appropriate action. Full-Time/Part-Time Full-time Area of Interest Credit Administration All Locations Wheeling, West Virginia, United StatesEllwood City, Pennsylvania, United StatesElizabethtown, Kentucky, United StatesYoungstown, Ohio, United States

Back Mortgage Resolution Specialist #51-8641 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza - Wheeling, WV, Defiance Main - Defiance, OH, Ellwood City - Ellwood City, PA, Youngstown Main - Youngstown, OH and West Dixie - Elizabethtown, KY Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or General Education Degree (GED). Associates Degree preferred. Minimum of Two (2) years banking experience. Minimum of One (1) year of collection experience. Comprehensive or the ability to learn all applicable state and federal regulations relating to the collection of residential real estate loans including the January 2014 CFPB guidelines preferred. Job Description SUMMARY: Manage the day-to-day collections of a portfolio of residential real estate secured loans. Provide borrower with options that may help avoid a foreclosure. Submit completed modification request packages for decision and assist borrower with follow-up actions as appropriate. Serve as the first point of contact with the borrower throughout the Loss Mitigation process. Maintain a comprehensive knowledge of mortgage loan servicing requirements and regulations including loss mitigation options. Maintain a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Ensure adherence to stated timelines throughout the collection and loss mitigation process to ensure CFPB compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiate outbound and receive inbound phone calls relating to the collection of delinquent accounts. Reduce delinquency, prevent foreclosure, and minimize charge offs/charge downs on accounts assigned to your work queue through department business system (CARM Pro). Determine reason for non-payment. Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Review all Bank systems as needed (FIS Intellect, Image Centre, etc.) to determine the scope of the customer relationships as well as facilitate in the collection of the account. Prepare letters and correspondence to customers while maintaining compliance with CFPB requirements. Negotiate payment arrangement with borrower(s). Maintain detailed tracking log on all accounts as you work through the collection and loss mitigation process. Process GL and Payment Tickets as applicable when payment is received. Assist borrowers in understanding options available to avoid foreclosure including Short Sale, Deed in Lieu of Foreclosure, Forbearance Options and Modification. Provide borrower with information about Loss Mitigation options available and actions borrower must take to be evaluated for those options as well as applicable Loss Mitigation deadlines. Provide status updates on any Loss Mitigation application and the circumstances under which the Bank may refer a loan for foreclosure. Review Loan Modification packet and supporting documents to determine if information is complete and assist borrower with follow-up as appropriate. Submit completed Loss Mitigation packages for approval. Adhere to stated timelines throughout the collection and Loss Mitigation process. Verify "Proof of Insurance" for collateralized loans as needed. Order appraisals when appropriate. Analyze Loan/collateral file to make recommendation for appropriate action. Review personal credit and asset reports to make recommendations as to appropriate strategy. Organize and prepare files to be referred for foreclosure. Make appropriate file notations for all correspondence and any other events to CARM Pro system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Willingness to provide a level of service which will clearly differentiate us from our competitors. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills. Ability to accurately follow instructions on a variety of subjects. Must be able to manage time effectively. Must be willing to work as part of a team. Ability to maintain confidentiality. Ability to accurately handle work detail. Ability to work in a high pressure fast paced work environment. MS Office, including Word, Excel and Outlook. Knowledge and ability to use FIS Intellect and CARM Pro Collection System preferred. Full-Time/Part-Time Full-time Area of Interest Credit Administration All Locations Wheeling, West Virginia, United StatesDefiance, Ohio, United StatesEllwood City, Pennsylvania, United StatesElizabethtown, Kentucky, United StatesYoungstown, Ohio, United States

Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations. The contributions you will make: This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions. Scorecard Analysis. Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP). Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up. Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score. Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices. Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests. Provides a high level of service, closely follows prescribed response time goals. Credit Analysis. Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions. Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan. Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority. Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required. Establishes loan conditions and closing requirements for approved actions. Submits requests for prior approval of official loans. Credit Administration and Monitoring. Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate. Documents decisions and correspondence, indexing as required. Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas. Prepares reports as required by policy. Verifies system data for completeness and accuracy after closing. Monitors lease lines of credit to determine available commitment or need for traditional approval. Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems. Assists with creation and updates of policies and processes. Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau. DMP Administration. Processes changes for access rights to DMP for the Compeer team. Reviews quarterly DMP security access rights and process reviews from ICFR reporting. Performs maintenance to Compeer Prescreen list. Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues. Industry Knowledge. Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates. Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences. Participates in industry updates and webinars to stay up-to-date on market changes and other industry news. Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements. Promotes the Scorecard program where applicable across Compeer. Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives. The skills and experience we prefer you have: Associate's degree in business administration, finance, economics, agribusiness , data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. 3-5 years of experience in lending, credit analysis, finance, customer service. Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit. Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices. Solid understanding of the lending process, policies and SOP's, and programs used. Solid knowledge of loan products, services, and credit operations. Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting. Strategic and innovative. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. High level of integrity. Strong ability for teamwork, collaboration, and intrateam communication. Strong problem solving, decision making, time management and organizational skills. Strong computer skills, including MS Office applications and customer relationship management (CRM) programs. Strong analytical skills with attention to detail. Flexible and adaptable to changing situations. Ability to remain objective in balancing business needs and risk. Ability to work independently and collaboratively with other teams to achieve goals and represent the business. Valid driver's license. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$62,700-$89,400 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.

Workday Learning Management System Specialist - Up to $115,000 plus bonus - Hybrid in Columbia, MD We are partnered with a national non-profit organization based in the U.S. that is seeking a Senior Program Manager of their Learning Management System to support the rollout and ongoing administration of Workday Learning. This role will help ensure that learning is accessible, easy to use, and well-supported across the organization. Key Responsibilities: Support the Workday Learning implementation through discovery and assessment of the current learning environment. Partner with key stakeholders to define LMS goals and requirements within Workday. Act as a liaison between Talent Management and IT during system development and implementation. Provide post go-live administrative support for Workday Learning by managing the upload of learning content, documentation, and courses into the Workday Learning platform. Role Requirements: 3 or more years of LMS experience in an analyst, administrator, or similar role. Prior Workday experience is strongly preferred (Workday Learning experience is a major plus). Strong stakeholder engagement skills, with the ability to translate business needs into system requirements. No system configuration experience required. This is the perfect opportunity to join a dynamic, collaborative, and supportive team in a fast-paced environment, where you'll have the opportunity to take the next step in your career. This role is perfect for motivated individuals who are passionate about developing their skills and driving growth within the organization. If you're interested in learning more about this opportunity, please get in touch today!

To process mortgage and equity loan payments and payoffs. Respond to a large variety of member inquiries regarding mortgage and equity loan servicing via phone or online communication and ensure General Accounting remits funds to investors. Research and clear funds held in suspense. Perform daily balancing for automatic drafting and escrow suppression. Process Home Equity transactions, and reverse payments and/or fees as needed. Perform moderately complex/varied tasks. Responsibilities Process manual loan payments to include remitting funds, escrow payments and deposits, as well as HELOC advances Review, verify and balance cash receipts, debit and credit activity via automated systems Balance daily manual cash batches and prepare wire transfers Post manual payments, loan advances, adjustments and escrow transactions for mortgage and equity loans using Mortgage Servicing automated system Reconcile ACH debit authorizations and journal vouchers to ensure general ledger is updated, maintain registers and cancelled checks logs Track recurring issues/problems and communicates findings to management and review manually/system generated checks for accuracy Enter mortgage/equity payoffs into the system and balance payoff transactions Research un-posted loan payments using automated systems Receive/research returned checks from General Accounting to determine correct amount applied to mortgage, and reverse funds Prepare charge-off memoranda, itemized audit trails of errors, and discrepancy summaries with corrective action(s) taken for review by management Resolve discrepancies in general ledger accounts Receive and process funds received via check, wire, etc. to pay off mortgages from origination, attorneys, title companies and members Reverse loan payments, reapply corrected payments, adjust interest, etc., on mortgage and equity loans Determine payment check negotiability and return non-negotiable items to members Formulate detailed explanations to member correspondence questions Research/initiate reversals from members' accounts for returned drafted payments due to insufficient funds or incorrect information, advise the member of the overdrawn account Correct misapplied payments and process reversals to members' share and share checking accounts Perform other related duties as assigned Qualifications Working knowledge of mortgage lending concepts and principles Working knowledge of mortgage lending requirements, regulations and procedures for VA and conventional loan programs Working knowledge of mortgage & equity payment/payoff functions and related servicing regulations Working knowledge of mortgage servicing policies and practices Working knowledge of Navy Federal financial and credit transaction documentation processes Ability to work independently and in a team environment Effective verbal and written communication skills Effective research, analytical, and problem solving skills Effective skill performing mathematical calculations and working accurately with numbers Effective skill interpreting and applying oral and written instructions Effective word processing and spreadsheet software skills Effective skill exercising initiative and using good judgment to make sound decisions Effective organizational, planning and time management skills Basic skill maintaining accuracy with attention to detail and meeting deadlines Effective skill examining and interpreting information quickly and accurately Desired Qualification(s) Familiarity with Navy Federal mortgage products, services, programs, policies and procedures Working knowledge of Navy Federal mortgage servicing system-of-record JDS0245 Associate's Degree or equivalent training, education or experience Hours: Monday - Friday, 11:00AM - 7:30PM Location: 141 Security Drive, Winchester, VA 22602 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Primary Office Location:503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212.Join our team. Make a difference - for us and for your future.Position Title: Loan Adjustor 2 Business Unit: Retail Lending Reports To: Supervisor of Loan Adjustment Position Overview: This position is primarily responsible for collecting delinquent accounts, preparing and compiling documentation, preparing concise correspondence, records and reports, determining appropriate collection strategies, providing supervision when appropriate and instituting legal action. Primary Responsibilities: Collects delinquent accounts by locating past due borrowers, distributing demand letters, contacting borrowers to establish payment procedures, utilizing effective human relation skills to obtain payments, notifying borrowers of their rights and amounts due, monitoring to ensure the borrower's commitment to pay and obtaining payments while presenting a positive image of the Bank. Prepares and compiles documentation on all collection actions taken such as telephone conversations, alternative financial arrangements, letters mailed, conversations with borrowers and correspondence with loan officers by telephone or letter. Documents collection actions and prepares lists of past due loans to ensure adherence with due diligence accurately and timely. Prepares concise correspondence, records and reports by establishing and maintaining delinquent accounts records, updating files, documenting payments received, reviewing records and transactions, resolving misapplied payments, researching account transactions, completing Board or other reports, organizing and summarizing information and data and formatting letters and reports. Determines appropriate collection strategy by analyzing the borrower's financial situation, reviewing the borrower's loan application and other file information to determine appropriate collector strategy. Institutes legal action if instructed by preparing required paperwork, filing complaints with District Justice and referring automobile accounts to the Asset Recovery Officer while complying with policies, procedures and regulations to recover Bank assets. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: High School or GED Minimum Years Experience: 3 Special Skills: Excellent project management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Knowledge of laws that relate to foreclosure, repossession and fair debt. Special Licenses and Certificates: N/A Physical Requirements: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ Specified location(s): This position offers a hybrid work option up to 50% remote and is based out of the Rochester, MN; Lakeville, MN; Sun Prairie, WI; Bloomington, IL; Open to other Compeer Locations. The contributions you will make: This position serves internal and external clients by administering, processing and making new loan and lease request decisions within the Scorecard program. Onboards loans and establishes lease requests by determining eligibility and compliance to policy. Collaborates with internal team members and Agri-Access Lending Partners to provide a sound, efficient and timely credit decisions. Scorecard Analysis. Processes loan and lease requests for scoring and approves or declines using Compeer's model, Decision Management Platform (DMP). Determines and enters YBS, farm involvement, and industry codes for Salesforce loan set-up. Reviews status codes in DMP (Prescreens, Review, or Declines) and financial/supporting documentation submitted to approve or decline a request based on the score. Communicates with Lending Partners regarding loan application information. Once loan decision is complete prepares and sends approval, changes or decline notices. Answers questions and provides direction to internal team members and lending partners on scorecard and credit bureau related issues that arise during the processing and closing of lending transactions, DMP results, process problems and handling of credit requests. Provides a high level of service, closely follows prescribed response time goals. Credit Analysis. Analyzes financial and supporting documentation submitted for credit reviews and exceptions to policy. Determines appropriate level of analysis and due diligence required based on credit risk, following policies and guidelines (generally performing limited financial analysis). Approves or declines request within delegated authority, establishing acceptable terms and conditions. Makes determination of eligibility of applicants, property type, and loan purpose. Determines consumer compliance of the loan. Sources and reviews other applicant data, background reports, etc. Approves or declines according to policy within delegated authority. Escalates decision to higher authority as required, forwards request to traditional underwriters for full analysis and decisions as required. Establishes loan conditions and closing requirements for approved actions. Submits requests for prior approval of official loans. Credit Administration and Monitoring. Monitors database exception reports to ensure proper financial data, collateral, and loan classifications are accurate. Documents decisions and correspondence, indexing as required. Monitors reports for proper use of scorecards and trends, noting potential growth or concern areas. Prepares reports as required by policy. Verifies system data for completeness and accuracy after closing. Monitors lease lines of credit to determine available commitment or need for traditional approval. Enters lease takedowns, data, PD's, and LGD's within Leasewave or other systems. Assists with creation and updates of policies and processes. Reviews inaccurate Credit Bureau and internal credit history reporting for delinquent or inaccurate information. Enters changes in Cornerstone database and provides accurate data to the Credit Bureau. DMP Administration. Processes changes for access rights to DMP for the Compeer team. Reviews quarterly DMP security access rights and process reviews from ICFR reporting. Performs maintenance to Compeer Prescreen list. Coordinates maintenance on the DMP model. Communicates with the Credit Bureaus regarding loan questions and issues. Industry Knowledge. Maintains base level of industry knowledge for major enterprise types within the LSA, as well as familiarity with enterprises throughout the United Sates. Builds and maintains knowledge and skills within crop and livestock industries served by Compeer by reviewing industry publications, reviewing internal guidance, internal trainings, attending meetings, seminars and conferences. Participates in industry updates and webinars to stay up-to-date on market changes and other industry news. Stays current on Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FRCA), and other compliance requirements. Promotes the Scorecard program where applicable across Compeer. Participates in projects and workgroups to improve and advance the program, improve company efficiency, and supports new Compeer initiatives. The skills and experience we prefer you have: Associate's degree in business administration, finance, economics, agribusiness , data analysis or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. 3-5 years of experience in lending, credit analysis, finance, customer service. Knowledge of federal and state (primarily Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit. Knowledge of agricultural businesses and operations, crop insurance and livestock industries and associated production practices. Solid understanding of the lending process, policies and SOP's, and programs used. Solid knowledge of loan products, services, and credit operations. Solid understanding of credit processing and servicing activities, accounting principles and practices, credit analysis procedures, credit administration, monitoring and reporting. Strategic and innovative. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. High level of integrity. Strong ability for teamwork, collaboration, and intrateam communication. Strong problem solving, decision making, time management and organizational skills. Strong computer skills, including MS Office applications and customer relationship management (CRM) programs. Strong analytical skills with attention to detail. Flexible and adaptable to changing situations. Ability to remain objective in balancing business needs and risk. Ability to work independently and collaboratively with other teams to achieve goals and represent the business. Valid driver's license. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$62,700-$89,400 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.

The Lockbox Remittance Specialist handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit. Duties & Responsibilities Payment Preparations and Processing Sort incoming mail into correct customer bin. Prepare batches of work by removing payments and forms from envelopes Process all lockbox deposits from direct and indirect customers. Quality Assurance Processing Measures Follow standard operating procedures and customer specific instructions through data entry. Verifying checks through customer specific instructions for processing Balance/reconcile electronic and paper documentation. Analyze information to determine accuracy and completeness of work. Conduct non-routine research. Operate high-speed imaging/ extraction Opex equipment. Re-associate check images to corresponding material while validating quality of images. Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security. Team Support: Lend help to immediate team/team members, as needed. Education & Experience Knowledge of: Strong oral and written communication skills Excellent organizational skills Keen sense of quality control and practices Attention to detail and focus on meeting deadlines. Ability to: Analyze and comprehend client's standard operating procedures and instructions Complete multiple manual tasks per transaction and/or client with precision Ability to sit, stand, and walk for long periods of time Be a team player and maintain a positive attitude at all times Make judgment calls regarding routine duties but refer non-routine situations to asupervisor and/or manager Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18-$20/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Lockbox Remittance Specialist handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit. Duties & Responsibilities Payment Preparations and Processing Sort incoming mail into correct customer bin. Prepare batches of work by removing payments and forms from envelopes Process all lockbox deposits from direct and indirect customers. Quality Assurance Processing Measures Follow standard operating procedures and customer specific instructions through data entry. Verifying checks through customer specific instructions for processing Balance/reconcile electronic and paper documentation. Analyze information to determine accuracy and completeness of work. Conduct non-routine research. Operate high-speed imaging/ extraction Opex equipment. Re-associate check images to corresponding material while validating quality of images. Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security. Team Support: Lend help to immediate team/team members, as needed. Education & Experience Knowledge of: Strong oral and written communication skills Excellent organizational skills Keen sense of quality control and practices Attention to detail and focus on meeting deadlines. Ability to: Analyze and comprehend client's standard operating procedures and instructions Complete multiple manual tasks per transaction and/or client with precision Ability to sit, stand, and walk for long periods of time Be a team player and maintain a positive attitude at all times Make judgment calls regarding routine duties but refer non-routine situations to asupervisor and/or manager Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18-$20/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.