M&T Bank jobs in Havre de Grace, MD

_This role offers a hybrid work schedule at our Wilmington Tech Hub_ Container Security Specialist is responsible for tasks that ensure the secure operation of containerized applications. They must be able to design and implement and maintain security controls, assist with the development of policies and procedures, and assist our applications team with automating security tasks within the CI/CD pipeline. Monitoring container environments for threats, responding to security incidents, and staying updated on the latest security practices are also essential aspects of their role. Experience with Aqua or RedHat ACS is preferred but not mandatory. **Primary Responsibilities:** + Design, implement, and maintain security controls for containerized environments (e.g., Docker, Kubernetes) + Conduct security assessments and penetration testing of container images and deployments + Develop and maintain security policies and procedures for container usage + Assist with automating security tasks and integrate security into the CI/CD pipeline + Monitor container environments for security threats and vulnerabilities + Respond to security incidents and perform root cause analysis + Stay up-to-date on the latest container security threats and best practices + Collaborate with development, operations, and security teams to ensure a secure container environment + Formulate and recommend advanced best practices to technology teams on how to improve or implement new security practices, tools, and techniques based on industry standards and latest vulnerabilities to protect the bank from vulnerabilities. + Produce and interpret advanced reporting with recommendations for cybersecurity and technology leadership, including but not limited to audit reports identifying technical and procedural findings, common vulnerability score, and datasets for regulatory reporting. + Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** + Partners with peers, manager, cybersecurity organization, technology teams, people leaders, and line of business teams + Determines and develops approach to solutions. Work is accomplished with periodic check-ins for alignment and limited direction. Work is evaluated upon completion to ensure objectives have been met. + Advanced knowledge of all vulnerability scanning and assessment tools + Advanced understanding of multiple vulnerability scanning and assessment tools + Subject matter expert understanding of industry best practices related to vulnerability and patch management. + Trains analyst to advanced level knowledge of vulnerability scanning and assessment tools, and industry best practices. + Second highest individual contributor escalation point in team **Manager Responsibilities:** No supervisory responsibilities. **Education and Experience Required:** + Bachelor's degree and a minimum of 3 years' relevant work experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience + Excellent written and verbal communication skills + Strong ability to effectively communicate technical information to both non-technical and technical stakeholders, including up to senior leadership in Cybersecurity. + Experience effectively collaborating with leadership and with peers across the organization. + Prior experience with and demonstrable aptitude for quickly learning new technical skills. **Education and Experience Preferred:** + Advanced certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Global Information Assurance Certification (GIAC), OffSec Certified Professional (OSCP), or Cybersecurity domain-related industry-recognized certification (DoD Level II) + Demonstrated experience working in a highly regulated industry (e.g., finance, healthcare, government) + Experience evaluating, analyzing, and synthesizing large quantities of data (which may be fragmented and contradictory) and accurately determining the potential range and scope of threats and contributing towards intelligence reporting. + Proficient level of thinking critically and solving problems + Intermediate understanding of advanced vulnerability concepts and practices, such as vulnerability management solutions, asset identification and management, and mitigation management + Experience training analysts to ensure they have intermediate knowledge of and how to use security monitoring systems. \#LI-JB3 #Hybrid M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $102,939.06 - $171,565.10 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Wilmington, Delaware, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented

JobID: 210683812 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $95,000.00-$150,000.00 Harness your technical and strategic expertise to shape innovative client solutions and bridge product capabilities with real-world challenges! Join our team of strategists, and help us provide data-informed strategies, design experiments, engage in product design, conduct exploratory analysis, and support driving prioritized organization change implementation. As a Product Operations Strategist on the Product & Experience Analytics Team, your role will be a mix of consulting (problem solving, thought leadership, client management), project management (building plans, stakeholder communication), user-centric product design (user research, experience, tech and business architecture design), and analysis. This role presents you with an opportunity to apply a range of skills to a broad range of challenges, learn about financial services lines of business and products (e.g., credit cards, home loans), and apply knowledge of innovative technologies and methods (e.g. design thinking, generative AI, Intelligent Automation). Ultimately, you will help develop and execute actionable data science and analytical solutions in a consulting-style environment to drive efficiency across the product development life cycle at Chase. Job Responsibilities * Serve as a consultant aiming to solve business problems that drive qualitative and quantitative business value * Conduct research to inform strategic proposals for inclusion in internal-facing products designed to drive productivity and efficiency across all employees engaged in building and maintaining the 107 software products at Chase. * Design and execute implementation plans across prioritized initiatives ranging from product enhancements to experiments across job family personas. * Manage relationships with senior leaders including supporting presentations to CFO, CTO, and CPO. * Leverage design thinking practices to develop strategic, end-to-end, scalable solutions; coach others to inject the same practices into their work. * Synthesize analytical findings for consumption by internal analytical clients and senior executives. * Establish and manage relationships with internal clients and partners. * Identify new project opportunities helping to grow our business pipeline for respective books of work. * Maintain a rigorous controls environment to ensure accurate and timely results. Required Qualifications, Capabilities, and Skills: * 3+ years of industry experience in consulting, solution design, or business analytics roles (e.g., marketing analytics, sales analytics, business insights) * Experience with data analytics and/or visualization techniques (e.g. SQL, Python, Tableau, Alteryx), as well as big data technologies (e.g. Hadoop, Cassandra, AWS) * Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical and senior audiences * Experience with design thinking practices and tools (e.g., Lucid, Figma, customer journey mapping) and product management principles (e.g., Agile) * Consulting orientation with ability to influence and effectively lead cross-functional teams * Self-starter with out-of-the box problem solving skills and a drive to bring new ideas to life * Experience and knowledge of data science and analytical methodologies and approaches, and familiarity with various artificial intelligence functionalities * Undergraduate degree in a quantitative discipline Preferred Qualifications, Capabilities, and Skills: * 3+ years of experience at a consulting firm, in tech, or financial services/banking industry * Understanding of the financial services or retail banking industry This role is not eligible for visa sponsorship or relocation assistance

The Global Trusts & Estates Practice is an integral part of the services we offer to clients. With over 170 years of experience in serving as a corporate fiduciary for families, it is important that our Trusts and Estates services are delivered by the most capable people, with technical experience as well as the ability to interact well with a variety of types of families and individuals. When J.P. Morgan is appointed as corporate trustee of a trust, whether created by a client during their lifetime or upon their death through a provision in their will, it is the Trust Officer's role to oversee the administration of the trust. **Job Summary** As a Trust Officer VP in Wealth Management Solutions, Trust & Estates, you will be an integral part of our Global Trusts & Estates Practice. You will oversee the administration of trusts, analyze trust documents for legal, tax, administrative and investment issues, and develop relationships with beneficiaries and advisors. You will also partner with Wealth Advisors for new trust business and cross-selling of JPM products/services. Your role will be crucial in maintaining our reputation as a leading global financial services firm. **Job Responsibilities** + Analyze trust documents for legal, tax, administrative and investment issues and coordinate delivery of services + Make recommendations regarding how the Bank shall exercise discretionary powers it has as trustee + Oversee investment decisions, including working with investors to ensure that the trust's investment objective is appropriate for the needs of the trust and applicable fiduciary law and that the trust is invested in accordance with its investment guidelines (Mandate) + Work with Tax Officers and trust counsel to resolve tax issues + Address questions raised by beneficiaries, co-trustees and their advisors + Work in a team-based environment + Develop relationships with beneficiaries and advisors in order to have appropriate knowledge to carry out the grantor's purposes and meet the needs of the beneficiaries. Trust Officers have responsibility to maintain current information on beneficiaries and their changing needs and circumstances in order to prudently carry out the firm's fiduciary duties and to provide superior client services + Partner with Wealth Advisors with respect to the vetting and pricing of new trust business, including developing a full understanding of the purposes of the trust, the nature of JPM's role, the risks inherent in the structure and underlying assets, and the client's expectations + Cross-selling of JPM products/services; maintain and develop strategies for increasing business with current clients; professional advisor cultivation Required Qualifications, Skills and Capabilities + Bachelor's Degree required + In-depth knowledge of all fiduciary products and services, including all legal, tax and regulatory requirements applicable to fiduciary relationships + Minimum of 7 years of relevant experience focused in the Trust business; either at a corporate fiduciary or a law firm + Comprehensive knowledge of trust law, gifting techniques, income, transfer, and generation skipping taxation, with ability to apply that knowledge to client specific planning exercises and account administration Preferred Qualifications, Skills and Capabilities + MBA or other advanced degree is a plus; J.D. preferred + Knowledge of internal procedures involving distributions, account maintenance, account opening/closing, Investment Systems and Annual Reviews, and management of overdrafts - is a plus JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch. Job responsibilities Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment. Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations. Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs. Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want. Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs. Adhere to policies, procedures, and regulatory banking requirements. Required qualifications, capabilities, and skills 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results. Ability to create memorable experiences for our clients - elevate the client experience. Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs. Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience. Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training. High school degree, GED, or foreign equivalent. The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and support provided. Ability to work branch hours including weekends and some evenings. Preferred qualifications, capabilities, and skills College degree or military equivalent. Experience adhering to banking policies, procedures, and regulatory requirements. Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorganChase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: ****************************************************************

JobID: 210680028 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $26.45-$26.45 JPMorganChase Fellowship Program, offers a five-week paid, full-time summer fellowship held in select JPMorganChase offices. The JPMorganChase Fellowship Program is designed to attract undergraduate sophomores who are interested in early exposure to financial services careers and committed to the advancement of individuals from underrepresented groups in this industry. The JPMorganChase Fellowship Program is seeking sophomore students, including, without limitation, Black, Hispanic and Latino students, who are interested in exploring career opportunities at JPMorganChase. We are looking for dynamic individuals from diverse backgrounds and perspectives to help us grow and position our businesses for the future. All sophomore students who are interested in the Fellowship Program, regardless of background, are welcome to apply. As a Summer Fellow in our JPMorganChase Fellowship program, you will be provided with an introduction to financial services and the firm. You will be exposed to our senior leaders and gain insight into how your diverse backgrounds and perspectives as financial services professionals might positively impact the future of people's lives, the firm and our industry. This opportunity will expose students to careers in financial services and include hands-on experience and a project-based curriculum, designed to help build a pathway to future employment opportunities. The JPMorganChase Fellowship Program is committed to providing early exposure and professional development opportunities to participants. Upon successful completion of the Fellowship Program, you will be considered for a 2027 Summer Internship offer. Successful completion of the internship is a significant step towards securing full-time employment with the firm. The JPMorganChase Fellowship Program will consist of one-week of training and orientation onsite at one of our firm's locations. During this time, fellows will participate in orientation to our firm, our businesses, and gain the technical and practical knowledge needed to be successful during the program. After the induction, fellows will report to the designated location for their specific line of business track. Job responsibilities * Proactively engage in learning opportunities to gain a comprehensive understanding of the firm's businesses, clients and customers. * Actively pursue opportunities to enhance your professional development skills, including attending training sessions, and engaging with mentors. * Prepare and present a curriculum-based project to an audience of senior stakeholders. Required qualifications, capabilities, and skills * Sophomore standing (expected graduation date of December 2027 through Summer 2028) * Attends college/university in the U.S. (all majors considered) in good standing * Demonstrates a significant commitment to diversity, opportunity and inclusion through, for example, campus activities community service work, and/or related leadership activity * Possess a strong interest in developing professional skills for future opportunities in financial services Preferred qualifications, capabilities, and skills * Preferred minimum cumulative GPA of at least 3.2 on a 4.0 scale To be eligible for this program, you must be authorized to work in the U.S.. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.) Locations fellows may join: Columbus, OH Newark, DE New York, NY Plano, TX Wilmington, DE Fellows will have an opportunity to select up to three location preferences on their application. Potential placement could include any of our offices within the city's metropolitan area. About Our Track Line of Business: Corporate Function Track: Global Finance & Business Management Analyst Program (GF&BM) Join our Global Finance & Business Management Analyst Fellowship Track to gain an understanding of our firm's operations, our lines of business and the critical role the Finance & Business Management organization plays. As a fellow, you will explore how we support the businesses and contribute to the success of the firm. In this program track, you can: * Gain an understanding of how we provide insights that support business leaders in decision-making. * Deepen your understanding in how to develop accurate and detailed reports to track financial performance and operational efficiency. * Learn how the Finance & Business Management organization collaborates on projects that influence the firm's financial strategies and outcomes. What's next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are ways for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible. After you confirm your application, we will review it to determine whether you meet required qualifications. If you are advanced to the next step of the process, you will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled. Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.

JobID: 210650080 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago, IL $45.67-$45.67; Jersey City, NJ $52.88-$52.88; New York, NY $52.88-$52.88; Palo Alto, CA $60.10-$60.10 Join our 2026 Software Engineer Program and propel your career to new heights with a team of innovative technologists. Engage in diverse projects, gain new skills, and create positive change for the communities we serve. We value your unique skills and innovative ideas within our supportive and diverse technology organization. Ready to tackle big challenges with a global technology team? We're eager to meet you. ABOUT THE PROGRAM As a Summer Intern in the Software Engineer Program, you will play a vital role in building and optimizing digital applications and systems that serve millions globally. You will start with an induction that introduces our tech strategies, products, and systems, and provides an overview of our technology community. Working in an agile team, you will collaborate with peers and experienced software engineers to enhance your skills, share ideas, and innovate within our global technology community. This internship offers a chance to gain deeper insights into our work culture through networking events, senior speaker sessions, and peer-mentorship programs. At the end of the summer, top performers may be invited to join us for a full-time role upon graduation, allowing you to take your career where you want to go. We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close. Job Responsibilities * Own projects end-to-end, ensuring teams and stakeholders are informed about development progress. * Collaborate and share ideas, information, and innovation with our global team of technologists. * Develop skills through ongoing training, mentorship, and access to senior leaders. * Create innovative solutions that impact our customers, clients, and employees. * Work on agile teams alongside peers and experienced software engineers. Required qualifications, capabilities, and skills * Pursuing a B.A., B.S. or 5th year M.A. or M.S. with expected graduation between December 2026 and June 2027 * A well-rounded academic background * Baseline knowledge of software, applications and technical processes within a specific technical discipline (e.g., cloud, artificial intelligence, mobile, etc.). * Ability to work effectively in large, collaborative teams to achieve organizational goals, with a commitment to fostering an inclusive and innovative culture. * Foundational knowledge of programming languages (e.g., Python, React, JavaScript, Java, C++, C#), databases, data structures and algorithms * Understanding of software skills including business analysis, development, maintenance, and software improvement. * Proficiency in developmental toolsets. * Basic knowledge of industry-wide technology trends and best practices. * Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security. * Familiarity with Big Data or Data Warehousing concepts. Preferred qualifications, capabilities, and skills * Computer Science and/or Engineering majors are preferred * Strong interpersonal and communication skills * Ability to thrive in a fast-paced, collaborative environment * Exceptional problem-solving ability * Exposure to cloud technologies * Experience with relational databases This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries. Locations you may join: * Austin, TX * Chicago, IL * Columbus, OH * Houston, TX * Jersey City, NJ * New York Metro, NY * Palo Alto, CA * Plano, TX * Tampa, FL * Wilmington, DE ABOUT US When you work at JPMorgan Chase, you're part of a global financial institution and a leading tech company. Our team of over 63,000 technologists across global technology centers is dedicated to designing, building, deploying, and managing a wide range of solutions, including enterprise technology initiatives, big data, mobile solutions, electronic payments, cybersecurity, machine learning, and cloud development. We collaborate with FinTech and Silicon Valley tech firms to deliver innovative solutions to our clients and customers. With a $17 billion annual investment in technology, we are committed to hiring talented individuals to create transformative solutions that will revolutionize the financial services industry and make a global impact. ABOUT YOU If you're ready to put your passion for technology to work in a way that makes a real difference, you'll find your place in our Software Engineer Program. To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.) What's Next? Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it's important to complete all relevant application questions so we have as much information about you as possible. After you confirm your application, we will review it to determine whether you meet certain required qualifications. If you are advanced to the next step of the process, you'll receive an email invitation to complete a coding challenge powered by HackerRank. HackerRank is required, and your application will not be considered for further review until you have completed this step. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. JPMorganChase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds, and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more. 2025 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran

Ensures the efficient execution of high-quality business processes that deliver software products to the Bank's Institutional Services (IS) customers through the design, development and execution of automated test scripts. Works with cross-functional teams to understand system architecture, product requirements, and deliver test automation solutions that ensure both functional and non-functional quality coverage. **Primary Responsibilities:** + Develop, maintain and execute manual and automated test scripts for web, API (Application Programming Interface), and/or mobile applications using appropriate tools and frameworks. + Collaborate with Development teams to understand system architecture and implementation; collaborate with Product Owner team by engaging in regular sprint planning and backlog grooming sessions to understand product requirements and acceptance criteria, translating them into comprehensive test automation scripts that ensure coverage of both functional and non-functional requirements. + Collaborate with engineers to integrate automated tests into CI/CD (Continuous Integration/Continuous Deployment) pipelines using the appropriate tools ensuring seamless and efficient test execution throughout the development life cycle. + Report defects clearly, verify fixes, and contribute to continuous improvement of the quality assurance process. + Complete root cause analysis of test failures and assist with debugging issues alongside the development team. + Ensure sufficient test data set-up and environment readiness for automation runs. + Maintain automation documentation and publish automation test execution status report with traceability of test coverage at feature level and communicate it to stakeholders. + Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports a culture of belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Education and Experience Required:** Bachelor's degree in Computer Science, Engineering, or related field and a minimum of 2 years' software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/webservices testing or in lieu of a degree, a combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/webservices testing Strong programming skills in one or more pertinent languages Sound understanding of quality control methodologies, tools, and processes Sound knowledge of agile development methodologies and Development Operations practices Familiarity with pertinent defect tracking systems Strong problem-solving skills Strong verbal and written communication skills Strong organizational skills **Education and Experience Preferred:** Minimum of 7 years' software quality assurance and control experience Experience in testing cloud-based applications and APIs ISTQB (International Software Testing Qualifications Board) or similar QA certification Experience with pertinent performance and load testing tools Exposure to security testing practices and tools **\#LI-JB3** M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $66,979.45 - $111,632.42 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Wilmington, Delaware, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Embark on an exciting journey as a servant leader and coach, overseeing a program level Agile Release Train (ART) that comprises multiple cross-functional agile teams. Your role will be to apply Agile principles to existing ceremonies, including Program Increment (PI) planning, ART Synchs, and Scrum of Scrums, with a fresh perspective to inspire and drive success. As an advocate for value delivery, you will ensure that all teams within the ART are empowered to thrive, while maintaining transparency into program delivery predictability and forecasting. You will keep stakeholders and team members informed of the ART's progress, fostering a dynamic environment that fuels collaboration and innovation. Join us and lead the charge in delivering remarkable value for our organization. **Primary Responsibilities:** + Ignite and scale program-level communication and ceremonies, infusing them with energy and purpose. Take charge of organizing, facilitating, and maturing ceremonies such as PI planning events, Scrum of Scrums, ART Syncs, and ART Retrospectives. + Forge a strong partnership with Product Managers, aligning on the value of Epics and Features. Nurture an environment that fosters work intake, prioritizes the program backlog, and effectively distributes work to teams within the ART. + Be the beacon of progress, ensuring stakeholders stay connected to the ART's journey. Leverage program-level metrics, reporting, tools, and dashboards to provide timely updates, fostering alignment with program objectives and the organization's overall vision. + Drive the successful delivery of value by enabling program-level transparency, predictability, and forecasting. Collaborate with teams to coordinate release planning activities, minimizing risks and maintaining unwavering focus on value delivery. + Masterfully navigate obstacles, remove impediments, and champion the ART's progress. Facilitate alignment, identify dependencies, and ensure program backlog clarity and prioritization, empowering teams to achieve greatness. + Guide and mentor Scrum Masters within the ART, inspiring them to become agents of change and growth. + Harness your influence to shape the Agile practices and principles of Senior Leaders and ART teams. Be the catalyst for embracing and maximizing the benefits of Agile methodologies. + Collaborate with other RTEs across the organization, working hand in hand to overcome process hurdles and optimize execution. + Leverage key agility metrics and performance indicators to drive continuous improvement. + Engage actively within Agile Communities of Practice, fueling a culture of learning and continuous improvement in agile practices and delivery across the enterprise. + Embrace the responsibilities of a manager, providing guidance in staffing, performance appraisals, promotions, salary recommendations, performance management, and terminations. + Uphold the Company's risk and regulatory standards, policies, and controls, consistently designing, implementing, maintaining, and enhancing internal controls to mitigate risks. Be vigilant in identifying and escalating risk-related issues to management. + Cultivate an inclusive environment that embraces diversity, reflecting the M&T Bank brand and values. + Uphold M&T internal control standards, diligently addressing internal and external audit points and promptly resolving any issues raised by external regulators. + Embrace additional duties as assigned, seizing opportunities to make a meaningful impact. **Managerial/Supervisory** **Responsibilities** **:** As an inspiring leader, you will directly manage a team of 4 - 10 Scrum Masters working within the ART. **Education and Experience Required:** Bachelor's degree and a minimum of 7 years' experience working at the program level across multiple cross-functional teams, with a focus on work prioritization, removal of obstacles and leading communication with stakeholders to ensure successful delivery of value for the organization, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' experience working at the program level across multiple cross-functional teams, with a focus on work prioritization, removal of obstacles and leading communication with stakeholders to ensure successful delivery of value for the organization Minimum of 2 years' proven managerial, supervisory and/or work leadership experience **Education and Experience Preferred:** Minimum of 5 years' experience as a member of an Agile team Minimum 2 years as an RTE, Technical Program Manager, or Product Manager Depth of knowledge in an IT execution role (e.g., Scrum Master, Release Train Engineer, or Product Owner) Proven track record of success executing in a scaled Agile environment Proven track record of maturing agile teams and practices Prior experience with program-level reporting Prior experience fostering team self-organization and continuous improvement Knowledge of Agile and Lean principles and practices Experience developing/managing projects and program capabilities in a Commercial Bank or Financial setting strongly recommended Understanding of Design Thinking principles Strong verbal and written communication skills Prior experience leading through influence \#LI-JB3 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $127,274.43 - $212,124.05 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Wilmington, Delaware, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

JobID: 210662117 JobSchedule: Full time JobShift: : Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Connected Banking, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities * Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination * Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners * Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery. * Develops and produces comprehensive Delivery & Release Management Performance Documentation to track progress, identify areas for improvement, and ensure transparency in product delivery processes * Ensures all product delivery processes adhere to internal compliance standards, conducting regular reviews to measure adherence to compliance requirements, documenting findings, and implementing course correction actions as necessary * Evaluates and enhances delivery and release readiness processes and decision-making frameworks, to recommend improvements that streamline operations and optimize team performance * Effectively facilitate and contribute to technical design discussions involving architecture and solution design teams to ensure timely, quality and incremental delivery * Coordinate and manage stakeholders to ensure smooth delivery of product features Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product delivery or a relevant domain area * Demonstrated ability to execute operational management and change readiness activities * Strong understanding of delivery and a proven track record of implementing continuous improvement processes * Experience in product or platform-wide release management, in addition to deployment processes and strategies * Proven organizational skills with a high level of proactive, personal initiative, strong work ethic, and ability to work independently and across functional teams * Experience in software development lifecycle management of API based software programs * Exceptional critical thinking and analytical skills * Flexible, adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment * Strong analytical, communication and interpersonal skills with Customer focused and the ability to turn insights into action * Proven stakeholder management skills working across product, technology, agility, design and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework * Strong expertise and experience in working within an agile product delivery lifecycle Preferred qualifications, capabilities, and skills * Proficient knowledge of the product development life cycle, design, and data analytics

JobID: 210676163 JobSchedule: Full time JobShift: Day Base Pay/Salary: Palo Alto,CA $171,000.00-$260,000.00; Jersey City,NJ $171,000.00-$260,000.00 Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking in the Data Technology organization, you are an integral part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. Your role involves promoting significant business impact through your capabilities and contributions, utilizing deep technical expertise and problem-solving methodologies to address a diverse array of challenges across multiple technologies and applications. As the Senior Lead Solutions Engineer, you will actively promote the adoption of AI/ML & GenAI platforms and Data Products, ensuring standardized governance around AI and Data Lifecycle. You will collaborate with product, architecture, and platform teams to develop solutions for business use cases that support platform adoption. Job Responsibilities * Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors * Create solution prioritized use cases by evaluating approved architecture standards, platform capabilities and governance frameworks to scale the onboarding on the GenAI, ML and Data platforms. * Develop blueprints or templates for efficient and automated customers onboarding to the platform for a quicker path to production. * Participate in continuous prototyping of new technology to inform data technology teams on potential new tools to be integrated as part of the existing platforms. * Partner with platform engineering and architecture to help evaluate the platform capabilities keeping performance, ease of use, integration, resilience and maintainability in mind. * Manage a team of Data and ML Solutions Engineer to ensure the highest quality of code, processes, demos and solutions by participating in hands on design discussions, peer reviews and troubleshooting. Required qualifications, capabilities and skills * Formal training or certification on software engineering concepts and 5+ years applied experience * Experience leading a team of data, solution engineers, leading large scale data transformations and migrations in highly regulated industries. * Strong understanding of Data Lake concepts, relational and NoSQL databases, Data Governance frameworks, Data Privacy. * Knowledge of best practices, access patterns and collating data across different data platforms for AI- Ready Data. * Strong leadership presence to work with product, tech, data owners to act as a subject matter expert to represent technical solutions to address customer needs and challenges. * Coach and mentor team to understand product needs and solution using the approved technical tools and practices. * Hands on experience in developing, debugging, and maintaining code in large-scale environments using modern programming languages (e.g., PySpark, Python) Preferred qualifications, capabilities and skills * Master's degree (or equivalent experience) in Computer Science, Data Science, Engineering, or a related discipline. * Extensive experience in AI/ML solution design, and large-scale data transformation programs within complex, highly regulated environments * Demonstrated success building both batch and real-time ML pipelines-including model training, serving, and monitoring-and automating workflows with orchestration tools (Airflow, Step Functions). * Knowledge of AI Ethics, Model Governance, MLOps, LLMOps process and best practices

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. Primary Responsibilities: Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. Transition identified sales opportunity and provide introduction to appropriate banking partner. Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities). Process customer/account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity. Managerial/Supervisory Responsibilities: Not Applicable Education and Experience Required: High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology Education and Experience Preferred: Bilingual based on branch needs Physical Requirements: Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs - 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19.00 - $28.34 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationReisterstown, Maryland, United States of America

Jacksonville, Florida;Plano, Texas; Richmond, Virginia; Sun City West, Arizona; Boston, Massachusetts; Chandler, Arizona; Charlotte, North Carolina; Tampa, Florida; Chicago, Illinois; Newark, Delaware; Phoenix, Arizona; Chandler, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*************************************************************************************************************************************** **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Summary:** This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.). Are you a strategic, analytical thinker with a passion for fighting financial crime? Ready for the chance to drive real change in an organization? We are searching for a motivated fraud strategy analyst to help drive that transformation within our deposit client identity and onboarding space. The Deposit New Account Fraud Risk Strategies team is keenly focused on supporting product innovation and responsible growth while preventing, detecting and mitigation financial threats against our checking and savings products. This is a highly visible role that will focus on identifying trends and strategy opportunities related to fraudulent applications, subsequent transactional patterns and operational treatment efficiencies. A successful candidate will be an individual contributor on a team of other analysts responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer and small business deposit products. This position requires a rigorous analytical focus on monitoring for shifts in fraud activity, transactional dynamics and effectively communicating trends and opportunities for improvement. Key functions involve developing application and transaction monitoring, identifying business trends based on economic and portfolio conditions and executing/monitoring strategic enhancements. Sound technical knowledge of SAS / SQL, financial statements, business processes, and fraud subject matter expertise in the areas of KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities are keys to excelling in this role. **Responsibilities:** + Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance + Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics + Identifies business trends based on economic and portfolio conditions and communicates findings to senior management + Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights + Responsible for oversight of deposit product application fraud, trend identification and development of mitigation strategies to responsibly manage fraud risk. + Ensures effective governance and cadence on progress reviews, communication, stakeholder updates + Guarantees seamless hand off to operations team for new processes + Provide recommendations on mitigation efforts, ensuring monitors are in place, and will self-create initiatives as needed. + Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes. + Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies. + Analyze data and conduct investigations to identify patterns, trends, and anomalies indicative of potential fraud. + Identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology. + Ensuring proper risk controls are deployed, while adhering to best practices. + Provide oversight on defect reviews of 3rd party/scam loss cases to identify any gaps in Fraud strategy and/or procedural adjustments. + Providing fraud requirements, testing, and development of strategies for new project and endeavors + Design and monitor key fraud metrics and KPIs to evaluate the effectiveness of fraud prevention. + Monitor Strategy performance and Optimization of existing detection strategies to determine areas where rules can be adjusted to decline fewer false positives and improve the ROI and overall performance of our fraud strategies. + Identify process improvements and efficiencies via data analysis. + Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals. **Required Qualifications:** + 3+ years of experience in SQL and SAS querying /coding + 3+ years of experience in fraud prevention and strategic risk mitigation + Intermediate Excel, PowerPoint and/or Tableau experience + Demonstrate strong analytical skills + Strong organizational and written / oral communication skills + Self-starter capable of generating meaningful work and driving results + Ability to work in a fast paced, dynamic environment + Strong strategic thinking skills with a track record of breaking complex problems down and developing clear strategy / action plans + Proven track record of proactively identifying optimization opportunities for existing processes + Ability to develop and/or optimize mitigation strategies or manage large fraud programs/initiatives + Aptitude for working across functional lines and organizational levels to drive results + Ability to present, lead, support, and influence senior management and business stakeholders **Desired Qualifications:** + BA/BS in Computer Science, Data Science, Statistics, or a related field + Business analysis / Consulting experience + Fraud subject matter expertise in these domains: KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities + 5+ years of SAS or SQL Coding experience + 5+ years of experience in fraud prevention and strategic risk mitigation + Background in Technology, Agile, Systems Integration Testing (SIT), or User Acceptance Testing (UAT) + Leadership and management skills, including development of teams and individuals + Experience with multiple banking products such as, Digital Money Movement (Zelle, ACH, Wires) Deposit (DDA, Checks), Cards (Credit and Debit) **Skills:** + Analytical Thinking + Business Analytics + Data and Trend Analysis + Fraud Management + Problem Solving + Collaboration + Innovative Thinking + Monitoring, Surveillance, and Testing + Presentation Skills + Risk Management + Data Visualization + Interpret Relevant Laws, Rules, and Regulations + Issue Management + Oral Communications + Written Communications **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (************************************************************************************** . View the LA County Fair Chance Ordinance (************************************************************************************************** . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

JobID: 210650568 JobSchedule: Full time JobShift: Day : Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Small Business Lending, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities * Lead and oversee a team of project managers, ensuring effective coordination and execution of projects to meet organizational goals. * Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination * Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners * Manage business prioritization and initiative sequencing to create comprehensive roadmaps Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product delivery or a relevant domain area * Demonstrated ability to execute operational management and change readiness activities * Strong understanding of delivery and a proven track record of implementing continuous improvement processes * Experience in product or platform-wide release management, in addition to deployment processes and strategies * Experience with product management tools: JIRA, Confluence, Monday.com, Excel, MS Projects, PowerPoint Preferred qualifications, capabilities, and skills * Proficient knowledge of the product development life cycle, design, and data analytics

You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorganChase within the Consumer & Community Banking Card Platform team, you are part of an agile team that works to enhance, design, and deliver the software components of the firm's state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. **Job responsibilities** + Design, develop, and execute performance, load, stress, and scalability tests for software applications + Analyze test results to identify performance bottlenecks and recommend solutions for improvement + Collaborate with software developers, architects, and QA teams to integrate performance testing into the development lifecycle + Monitor application performance in production environments and proactively address potential issues + Develop automated performance testing scripts and frameworks + Prepare detailed reports on performance metrics, findings, and recommendations + Stay current with industry best practices, tools, and technologies related to performance engineering + Assist in capacity planning and forecasting to ensure systems can handle expected workloads + Troubleshoot and resolve performance-related issues in a timely manner **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 2+ years applied experience + 3-5 plus years proven experience in performance testing and engineering for software applications + Strong knowledge of performance testing tools (e.g., Jmeter/Blazemeter, LoadRunner, etc.) + Proficiency in scripting languages (e.g., Python, JavaScript, Shell) + Familiarity with monitoring and profiling tools (e.g., Dynatrace, New Relic, AppDynamics) + Solid understanding of software architecture, databases, and networking concepts + Excellent analytical and problem-solving skills + Strong communication and teamwork abilities + Knowledge on AWS **Preferred qualifications, capabilities, and skills** + Experience with AWS or AWS Certification + Knowledge of CI/CD pipelines and DevOps practices + Experience with Microservices and distributed systems Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210639842 JobSchedule: Full time JobShift: : Talent is the currency of our business. Our commitment to providing best-in-class industry solutions is enabled by individuals like you. We offer a framework for career growth through unmatched training and exciting experiences and access across our businesses. Our collaborative culture is designed to support YOUR success - wherever it takes you. As a Summer Analyst in the Chase Leadership Development Program (CLDP), you will participate in a vigorous 9-week introduction to our Full-time Program. The summer is centered on providing you a comprehensive look at Chase, with our Summer Analysts focused on matters that are value-add to our business and have a real-life impact on our customers. Both our Summer and Full-time Programs are designed to deepen your knowledge of Chase through exposure to our business units: Auto, Business Banking, Card Services, Connected Commerce, Consumer Banking, Data & Analytics, Digital Product & Experience, Finance, Home Lending. J.P. Morgan Wealth Management, Marketing & Communications, Control, Operations, Risk Management, & Strategy. CLDP Summer Analysts are placed in a role focused on one of our four program disciplines: Data & Analytics, Product, Project/Program Management, and Strategy & Strategic Initiatives. As a CLDP Summer Analyst at JPMorgan Chase, you will have access to training opportunities structured to enhance your business acumen while further developing your professional and technical skills. You will be provided with a strong support network consisting of a dedicated program manager, mentors, and senior leaders who are invested in your success during your internship. Frequent manager feedback, coaching, and peer mentoring sessions aimed at celebrating your personal brand will allow you to build your network in an effective manner. Successful completion of CLDP Summer Analyst Program may result in an offer of employment into our CLDP Full-time (2-year rotational) program. CLDP Summer Analyst projects may include: Job responsibilities: * Utilizing data analytics to measure operational effectiveness, support risk/reward related business decisions, as well as assess and forecast profit * Driving product development through the lifecycle - testing, iterating, measuring, and marketing new and developing features * Overseeing project management efforts for high visibility of our brands, inclusive of marketing & media initiatives * Evaluating and quantifying business strategies in line with regulatory controls * Developing innovative solutions to key business cases by collaborating as needed across business, product areas, and functions (ex: Engineering, Brand, Legal, Compliance, Finance, UX Design, etc.) Required qualifications, capabilities, and skills: * Pursuing a B.A., B.S., or 5th year M.A. or M.S. degree with expected graduation of December 2026 through June 2027 * Proficient in Microsoft Excel and Word * Exceptional analytical, interpersonal and communication skills * Excellent project management, problem solving, and collaboration skills * Proactive, responsive team players who can thrive in a dynamic and changing collaborative environment * Ability to demonstrate intellectual curiosity and a willingness to learn * An interest in supporting innovative financial products and services of the future Preferred qualifications, capabilities, and skills: * Minimum GPA of 3.2 out of 4.0 * Coursework in Actuarial Science, Economics, Engineering, Finance, Mathematics, Operations Research, Statistics, Analytics, Information Systems, or Emerging Technology in Business a plus To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). What's Next? * To be considered for the Chase Leadership Development Program, you must submit a complete and thoughtful application, which includes your resume, and location preference. * Your application and resume are a way for us to initially get to know you. It's important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the require criteria. * If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue. * This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. * HireVue is required, and your application will not be considered for further review until you have completed this step. * Applications will be reviewed on a rolling basis; we strongly encourage you to complete your HireVue video(s) within three days of receiving * We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled. JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more. 2025 JPMorgan Chase. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

JobID: 210667294 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $180,500.00-$285,000.00 Transform the future of marketing with the power of AI-where your vision and leadership will redefine how we connect, create, and deliver impact at scale. Join us to shape the next era of marketing execution and innovation. As a Head of AI Marketing Transformation in the Marketing Transformation Team, you will lead us in designing and delivering AI-driven solutions that revolutionize how we plan, manage, and activate marketing campaigns. You will collaborate with diverse teams to create new processes, drive operational efficiency, and accelerate speed to market. Together, we will challenge the status quo and build a more agile, innovative marketing organization. This is your opportunity to make a lasting impact and help us set new industry standards. Job responsibilities: * Serve as a thought-leader who drives a strategic, complex, and highly visible AI-driven program across LOBs and functions from project initiation to delivery * Take accountability for strategic design, business requirements, and new ways of working to support AI agentic solutions * Lead successful end to end execution and delivery of a program objective without precedent (including project conception, planning, requirements gathering, solutioning, governance, and decision-making) based upon targeted business outcomes, dependencies, and stakeholders * Establish a problem statement, opportunity goals, baseline data, measures of success, and business requirements for AI-based capabilities * Maintain an analytical mindset to understand, develop and synthesize requirements; risks; and cross-dependencies during roadmap delivery across multiple program workstreams. Able to articulate rationale behind roadmap and solutions * Ensure there is communication, alignment, and coordination across all stakeholders by creating and facilitating project status and executive summary presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders * Communicate to all levels of the organization through compelling, impactful storytelling * Build relationships with cross-functional teams (including Technology, Legal, and Regulatory Controls teams) to understand pain points, gather requirements, and drive solutioning * Create an environment where all voices can be heard and ideas are openly welcomed and debated; establish trust with peers, partners, and executive sponsors * Be a champion for both business and culture transformation, leading with consistency, integrity, and humility Required qualifications, capabilities, and skills: * 10+ years of related experience (program management and product owner-related experience) * Significant AI expertise and proven delivery record of AI-based capabilities * End to end product ownership experience - including understanding of best practices, tools, and processes * Proven ability to lead initiatives through ambiguity typical of a large-scale business initiative and define path forward * Proven ability to create senior executive leadership presentations * High aptitude with agile best practices and collaboration tools (e.g. Confluence, JIRA, Microsoft Teams)

JobID: 210664342 JobSchedule: Full time JobShift: : Join JPMorgan Chase's Firmwide Financial Control team! Our organization ensures the accuracy, integrity, and timeliness of the Firm's books and records, delivering essential financial reporting to both internal and external clients. We rigorously review the general ledger, operating systems, and infrastructure controls throughout the business lifecycle to guarantee precise financial information for reporting and regulatory purposes. This data supports analysts, guides management decisions, informs investors, and enables regulators to oversee the firm effectively. Our team collaborates closely with technology to resolve production issues, implement projects, and educate users. As a Ledger Oversight & Control - Analyst within Firmwide Financial Control, you will serve as the first line of communication & assistance for business users of JPMC's general ledger, SAP, as well as its reporting and reconciliation tools. You will as act as the subject matter expert during project engagements and as a representative of the business where necessary. Job responsibilities: * Manage tickets and issues raised through the ServiceNow system for SAP and CDGL * Use business and application knowledge to interpret business user questions * Provide resolution to business user * Escalate to technology where required * Partner with line of business and technology to solve production issues * Provided business support and representation for system events which require business validations such as system enhancements/implementations, project go-lives, disaster recovery testing, etc. * Raise system enhancement requests on behalf of users where required * Act as general support for any audit or regulatory requests Required qualifications, capabilities, and skills: * Bachelor's degree required * 1 year of business, finance or accounting or industry experience * Basic understanding of financial statements, accounting procedures, internal and external reporting, and variance analysis * Strong attention to detail and analytical problem solving skills * Excellent interpersonal, relationship management, and communication skills * Proactive and enthusiastic team player who will thrive in a dynamic and changing environment * Aptitude for consuming large amounts of data quickly and applying acquired knowledge to improve and execute responsibilities * Proficiency with Microsoft Excel, Word, and PowerPoint Preferred qualifications, capabilities, and skills: * SAP experience a plus

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. **Primary Responsibilities:** Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions. Explain the high-level criteria used to decision loan applications. Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs. Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs. Introduce appropriate banking partner when servicing needs present an opportunity for a product solution. Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer overdrafts. Accurately complete customer transactions. Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Responsible for meeting and maintaining registration requirements under the Federal SAFE Act. Complete other related duties as assigned. **Scope of Responsibilities:** The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions. **Managerial/Supervisory Responsibilities:** Not Applicable **Education and Experience Required:** High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center, customer service, or telesales experience Ability to fluently communicate both verbally and in writing with bank customers in both English and the specified second language. Proficiency to be determined via an assessment. Strong verbal communication skills Strong interpersonal skills Ability to interact with varying customers (consumer to small business) Ability to effectively handle difficult customer conversations Well-organized Proven time management skills Proven prioritization skills Ability to work under critical time constraints in a team environment Proficiency with internet user-level technology **Education and Experience Preferred:** Proven referral and/or sales ability **Physical Requirements:** Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs. Ability to read fine print Ability to interact with customers in an open face-to-face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19.00 - $30.92 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Baltimore, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.