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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Buffalo, NY | $36,741 | $17.66 |
| 2 | Woodbridge, NJ | $36,386 | $17.49 |
| 3 | Wilmington, DE | $35,664 | $17.15 |
| 4 | Beaverton, OR | $35,047 | $16.85 |
| 5 | Philadelphia, PA | $33,657 | $16.18 |
| 6 | Phoenix, AZ | $33,471 | $16.09 |
| 7 | Delaware, OH | $33,187 | $15.96 |
| 8 | Atlanta, GA | $31,730 | $15.25 |
| 9 | Louisville, KY | $31,505 | $15.15 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $116,899 | $56 | - |
| 2 | Customer Service Senior Associate | $110,844 | $53 | - |
| 3 | Sales Agent | $102,981 | $50 | - |
| 4 | Customer Liaison | $97,296 | $47 | - |
| 5 | Customs Consultant | $89,770 | $43 | - |
| 6 | Customer Relationship Specialist | $88,847 | $43 | - |
| 7 | Service Consultant | $78,125 | $38 | - |
| 8 | Telephone Service Adviser | $77,492 | $37 | - |
| 9 | Senior Representative | $74,156 | $36 | - |
| 10 | Customer Care Executive | $73,562 | $35 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Prudential Retirement Insurance And Annuity Co | $38,457 | $18 | - |
| 2 | T. Rowe Price | $36,031 | $17 | 12 |
| 3 | BNY Mellon | $35,592 | $17 | 90 |
| 4 | JPMorgan Chase & Co. | $34,833 | $17 | 185 |
| 5 | Fifth Third Bank | $34,172 | $16 | 144 |
| 6 | BB&T | $33,810 | $16 | - |
| 7 | KeyBank | $33,734 | $16 | 15 |
| 8 | Wilmington Trust | $33,701 | $16 | 2 |
| 9 | SunTrust | $33,626 | $16 | - |
| 10 | Regions Bank | $33,483 | $16 | 13 |
| 11 | Huntington National Bank | $33,457 | $16 | 101 |
| 12 | Wells Fargo | $33,217 | $16 | 56 |
| 13 | Bank of America | $33,208 | $16 | 218 |
| 14 | U.S. Bank | $33,130 | $16 | 573 |
| 15 | Bank of the West | $33,034 | $16 | - |
| 16 | Morgan Stanley | $33,032 | $16 | 247 |
| 17 | Citizens Financial Group | $32,987 | $16 | 23 |
| 18 | Citi | $32,599 | $16 | 18 |
| 19 | Citizens Bank of Amsterdam | $32,472 | $16 | - |
| 20 | TCF Financial | $31,836 | $15 | - |