MacAllister Machinery jobs

Objective: The Admin Service Coordinator, together with the Field Service Supervisor, makes up the core team to support our customers. This role works closely with various people within the Field Service Department to ensure accuracy of various data and paperwork and to make sure customers are receiving timely and quality service. Responsibilities: * Open, process, review, adjust and close work orders according to company procedures, coordinate payments with customers * Ensuring timely and accurate entry of labor codes, hours and rates of pay * Answer and route customer phone calls * Approve vendor invoices for payment and submit to Accounting for processing * Coordinate or participate in all necessary company system and procedure training * Acts as a liaison between customers, employees and supervisors on various questions or issues Occasional/Responsibilities: * Perform HR Liaison responsibilities * Perform other clerical functions depending on store location and need such as distributing mail, maintaining office equipment, ordering office and maintenance supplies, etc. Qualifications: * Prior experience in an administrative support role * Excellent attention to detail and strong with numbers * Customer First mindset to provide exceptional service to customers * Strong communication skills both written and verbal Compensation - $23.95 hour, plus full benefits! Disclaimer Any Duties and Responsibilities described within the Careers Page are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Objective: The position objective of a Senior Parts Person is to be the face of MacAllister to those customers needing parts for their equipment. The successful candidate would process parts orders in a timely manner to provide quality and speedy service. Responsibilities: * With direction and supervision, you will: * Communicate and attend to customer needs and provide timely and creative solution over the phone as well as in person * Pick and pack orders * Manage stocks/inventory through the use of internal system * Reporting on competitive activity * Receive and inspect remanufactured parts * Accept and process any parts returns * Managing the shipping and receiving, including the planning of routes of shipment * Advise customers on products, any updates, and any policies, procedures and programs as necessary * Operate warehouse equipment (hose machine, forklifts) * Maintain a clean working area as per MacAllister policies Qualifications: * Minimum completion of High School Diploma * Previous experience of 3-5 years working in a parts/stocks department within a retail organization * Understanding of the heavy equipment industry and parts is highly regarded * Strong customer support and communication skills to be able to communicate ideas across clearly over the phone as well as face to face * Ability to lift up to 50 lbs. * Ability to navigate stock management software Nice to have: * Previous experience utilizing supply chain management software to manage inventory and track orders * 4-year bachelor's degree in Business or Supply Chain Management * Formal training/certification in operation of forklift Disclaimer Any Duties and Responsibilities described within the Careers Page are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Join Our Co-Op/Work Based Learning Team! Are you a high school or vocational tech center student passionate about auto repair, diesel repair, or power equipment repair? Our Co-Op/Work Based Learning program is the perfect opportunity for you to gain hands-on experience while earning class credit and getting paid! What We Offer: Hands-On Experience: Work up to 24 hours per week at one of our locations. Competitive Pay: Earn a competitive hourly rate while you learn. Mentorship: Partner with our skilled Technicians to gain valuable knowledge and practical skills. Why Join Us? Real-World Learning: Apply what you learn in the classroom to real-world scenarios. Career Development: Build a strong foundation for your future career in the repair industry. Supportive Environment: Work alongside experienced professionals who are eager to help you succeed. Don't miss out on this fantastic opportunity to jumpstart your career! Apply now and become a part of our dynamic team. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Are you passionate about teaching? MacAllister believes in giving back. We aim to have the most skilled technician workforce in the heavy equipment industry. As a key technical training expert, you'll play a dynamic role supporting our technicians and making a real impact every day. From the shop floor to the field and classroom, your expertise will empower teams, transform career paths, and keep our technician at the top of their game! Responsibilities * The individuals are responsible for all updates on equipment, new product introduction, hands-on support for troubleshooting and repair of technical problems with equipment or computers related to repair of equipment. * The individuals must be able to serve as the technical go to person for the branches and must be highly skilled in hydraulics, engines, powertrain, electrical/electronics, CAT support systems and computer skills as they apply to equipment repair. * Will be responsible for technical communication with CAT and the sharing of that information across all branches. * Responsible for all technical training for the branch both in the classroom and OJT. This is inclusive of but not limited to vocational trucks, Tier 4, buses, etc. * Technical Support (go to person) for all branch locations. * Responsible for all updates on equipment, new product introduction, hands on support for troubleshooting and repair of technical problems with equipment or computerized technical support software as related to repair of equipment. * Act in conjunction with Technical Communicator with CAT and share that information across all branches. * Must accept ownership of the training in his/her branches. Understands the urgency and need for technical expertise and breaks down all barriers to the training goals. * Performs other related duties as assigned. Qualifications * Must have the recommendation or reputation for having an interest in and being able to coach and mentor mechanics during the learning curve. * Must be able to commute and spend time in all branches for purposes of training both in the classroom and in the shop or field. * Must be able to interact/communicate with CAT to solve equipment problems and share information across the branches. * Must be able to work as a team with other trainers/technical support personnel to assure all technicians are progressing/improving their level of technical expertise. * Must be willing to be on-call at all hours to support technicians repair of equipment. * Must be available to work 2nd or 3rd shift as necessary to ensure training is offered to all shifts. * Must be available to travel to other branches to ensure complete coverage of all locations. * Must have a strong sense of purpose and support of the MacAllister Employee Workforce Development plans to assure they are implemented regarding the improvement of technical training. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Are you seeking a paid college internship? MacAllister Machinery, a premier Caterpillar dealership known as one of the best equipment dealers in the country, has an opportunity to join our team as a summer intern in our MacAllister Rentals store in Lansing. As we enter our tenth successful year of the Summer College Internship Program, we are looking for highly motivated, hardworking individuals who likes to problem-solve, lead projects, participate in key business relationships, and recommend improvements to existing processes. Sales Interns will work to gain a comprehensive understanding of the business, identify roadblocks, and suggest efficiency improvements across teams. They will also learn the sales process while demonstrating a positive attitude, strong work ethic, attention to detail, and commitment to safety. As an intern at MacAllister Machinery, you will also work cross-functionally and across state lines, collaborate with other interns, and participate in various activities and events throughout the summer! Suggested majors: Marketing, Sales, or any business-related major Qualifications: * Currently enrolled in a 4-year Bachelor program with an accredited college * Available to work full-time for 12 weeks (May 11th through August) All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Objective This position will provide on-site technical support to field and shop operations as they pertain to planning, mobilizing, and executing power rent solutions in utility applications. They will assist utility sales with answers to application and technical questions as utility projects are developed. Incumbent will act as the project manager, coordinating customer requests, vendor scheduling, and technician availability. Position Duties/Responsibilities Primary Responsibilities: * Plans, manages, and coordinates all aspects of complex utility solutions within the Power Rent business. * Manages and monitors the projects time schedule to guarantee the project will be delivered and ready for startup on schedule. * Acts as the site supervisor and primary interface with utility site leader (customer) and/or other partners engaged in deploying utility support. * As required, can answer most technical questions and application questions with respect to Caterpillar power systems and other related products for consulting engineers, electrical contractors, salesman, and the service department. * Assists service staff and technicians with troubleshooting and resolution with product issues. * Prepares job safety plan and verifies all safety protocols are adhered to. * Performs customer service duties to establish positive, cooperative working relationships with service technicians, customers, and internal staff. * Assures working conditions offer the safest practices and cares for the safety of all parties involved in the projects. * Manages product improvements as they become available. * Elevates high priority issues and customers to Manager, Technical Services, and Caterpillar Service Reps. * Acts as the project coordinator for all load in and load out operations. * Conducts "Pre-Flight" walk throughs * Assists management team with utility equipment purchases and lifespan determination, Is an expert in utility equipment and operations. * Builds and plans training for utility technicians. Provides training to technicians in a growing role. Basic information to Mastery level. * Performs related duties as required. Occasional/Other Responsibilities: * Acts as major contributor in accomplishing the department's financial goals, sharing responsibility for all results such as profitability, expense management, customer satisfaction, rework, quality, turnover, and employee satisfaction. * Participates in meeting, seminars, and training sessions to obtain information on new products to better provide technical assistance. Position Requirements Required: * Bachelor's degree in related technical field (EE) or equivalent years of related experience * 5+ years of work-related experience in a technical role requiring deep expertise in system-level design, deployment, operation, and maintenance of generators, switchgear, synchronization controls, and other grid support or micro-grid systems. * 1-3 years of management or leadership experience * 1-3 years of client management and/or vendor relationship management experience * Working knowledge of NFPA 70E and related standards for working on or around energized and high voltage electrical systems * Ability to take ownership of processes and equipment thru excellent knowledge of the product and the market. * Ability to work with minimal direction utilizing strong problem-solving skills and project management skills. * Ability to adapt to changing environments and industry needs to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers. * The ability to be certified as a Power Analyst with excellent repair judgment and an excellent knowledge of grid tie technology and systems. Preferred * 5 years or more of management or leadership experience * 5 years of client management and/or vendor relationship management experience * PMP Certification * OSHA 10 or 30HR * Minimum 5 years' of electric utility project management or leadership experience Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Excellent customer service skills with a solid understanding of price, quality and turnaround; practicing and maintaining mutual expectations with customers on all three * Strong leadership skills, including creative thinking, decision making, goal setting and delivering results on projects and assignments * Strong multitasking abilities, detail-oriented and self-motivated * Strong interpersonal skills and ability to manage conflict in a win/win style * Excellent communication skills, including - verbal, written and listening skills * Excellent self-motivation and organizational skills * Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, subordinates and people at all levels inside and outside the organization * Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister Cat systems * Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment. * Ability to work in a fast-paced, high-pressure, deadline driven environment. Other Requirements of Position * Works under general supervision. Employee acts independently to handle standard problems but usually report on such problems. More unusual problems are referred to a supervisor/manager. * Major responsibilities typically require a high amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies. * Typically responsible for leading, coordinating, and monitoring the work of others who perform the same or related types of work as this job. Lead responsibilities typically include training, checking the work of others and ensuring supplies and materials are available. * Frequently communicates with coworkers, management, and customers. Occasionally communicates with company executives and government officials. * Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents. The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

This position will coordinate scheduling and delivery for heavy equipment rentals. The person in this role will have a strong customer service focus and the ability to multi-task in order to meet our customers' needs. Duties/Responsibilities Primary Responsibilities: * Responsible for scheduling machine deliveries, pick-ups and inter-company transfers. Responsible for ensuring all appropriate paperwork is accurate and complete. * Communicate with drivers to ensure highest customer satisfaction with regards to on-time deliveries, drop and pick-up points, equipment needs, etc. Responsible for ensuring that pick-up guidelines are adhered to * Responsible for coordinating with customers on machine security if pick-ups are not going to be met in a timely manner * Ensures load maximization and route efficiency * Manage drivers' daily start and finish times to ensure maximum efficiency and that customer expectations are met * Maintain all DOT standards and requirements, as well as file and request state hauling permits as necessary for the location of the delivery Position Requirements Required: * High School Degree * At least 3 years of experience in load planning/dispatching. * Ability to travel to different branch locations occasionally Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions * Ability to operate a computer and necessary programs such as Microsoft Office products and database systems * Excellent communication skills, including verbal, written, and listening * Ability to apply knowledge of DOT regulations to the workplace to ensure compliance * Ability to apply understanding of fleet capacity and business volume to ensure timely and cost-effective deliveries and pick-ups * Ability to work between departments (shop, parts, counter, etc...) * Ability to think-on-your feet to solve problems quickly * Familiarity with surrounding areas would be helpful as well as the ability to read and understand maps of the city and surrounding areas. * Ability to constructively manage change and conflict Other Requirements of Position * Works under general supervision. Employee acts independently to handle standard problems but usually report on such problems. More unusual problems are referred to a supervisor/manager. * Major responsibilities typically require creativity and latitude. Employee typically operates with specific objectives but often few written or unwritten procedures as guidelines. Some policies or precedents for action exist. * If an error is made while in this position, it will be easy to find and can be fixed with some effort or expense and moderate effect on the company. * Frequently communicates with coworkers, customers, and management. Regularly communicates with company executives. The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Join Our Team at MacAllister Machinery! At MacAllister Machinery, we provide top-quality service and repair for equipment. We are currently seeking a motivated and skilled Heavy Equipment Shop Technician to join our team. You will have the opportunity to showcase your expertise and make a significant impact on our customers' success. Why Join MacAllister Machinery: * Positive and Inclusive Environment: * Be part of a positive and inclusive work environment that fosters growth and development. * Supportive Team: * Join a team that values collaboration and support, creating a rewarding workplace. * Access to Resources and Training: * Enjoy access to excellent resources and training, empowering you to enhance your skills. * Competitive Compensation: * Highlight any competitive salary or benefits package offered. * Professional Development: * Mentor opportunities for continuous learning and career growth within the company. * Stability: * MacAllister has been in business since 1945! Position Summary The Technician performs mechanical services on new and used heavy equipment in the service shop area. The position is responsible for testing, repairing, and rebuilding heavy equipment. Additional responsibilities include ordering parts, writing service reports, return of parts, core returns, assigning time to jobs and adhering to all safety regulations. The Technician is also responsible for housekeeping (5S) and properly maintaining company issued tools and equipment. Responsibilities * Adheres to all safety rules and maintains good housekeeping (5S) in the shop area. * Diagnoses and repairs equipment in the service shop. * Completes all required reporting for service time in an accurate and efficient manner; this includes writing service reports, properly allocating time to each job, and tracking parts charged, and parts returned. * Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible. * Maintains company issued equipment and tools, keeping them in good working order. Qualifications * Knowledge, skills, and abilities typically acquired through a high school education or equivalent. Technical background provided through a vocational school with studies in diesel equipment repair. * 3 to 5 years of mechanical experience with heavy equipment, preferably with Caterpillar. Strong working knowledge of hydraulics, power train and electrical systems. * Solid understanding of work area metrics and takes responsibility for improving metrics and results. Understands the value of 6 Sigma in the workplace and contributes when asked. Applies initiative, demonstrating a "self-starting" ability to daily work and proactively making improvements to the work process. * Exhibits good problem-solving skills; can identify problems, solicit other's opinions, and offer valid solutions. Interprets and applies policies, procedures, and guidelines. Demonstrates a basic understanding of warranty administration. * Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests. * Can project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates, and customers. * A strong knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar influence. * Can operate industry specific PC and main frame programs with a basic understanding of MS Word, Excel, and database systems. * The ability to work overtime and weekends. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

A MacAllister CAT Service Technician is the heart of our business. You will perform service and maintenance tasks on gas engines. Responsibilities Your daily tasks will include, but will not be limited to: * Diagnose problems with engines using a variety of methods and tools. * Overhaul/Repair various engines. * Identify and source any parts required for repair or service. * Complete a detailed service report to provide to the Service Coordinator and Service Supervisor. * Clean and paint engines as necessary to complete the job. Qualifications To be considered for a position as a MacAllister CAT Service Technician, you should have: * A minimum of 2-5 years of engine repair experience. * Highly motivated and able to learn new tasks, processes, and policies. Preferred qualification: * Prior experience using CAT ET or similar electronic diagnostics tool. * Experience writing detailed service reports on internal/external customer equipment. * High School Diploma or Vocational College degree in some of the following areas: * Diesel Technology * Welding Technology The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO). Share: Quick Apply Now

This individual acts as a liaison between customer, management, and technicians. Position is responsible for the final review and closing of work orders and all documentation associated with doing so, reviewing work orders for technical accuracy, completeness and following up with Technicians and other internal departments to resolve any open items. Additionally, this position communicates with customers obtaining purchase orders and any other critical customer information. Primary Responsibilities Assists with opening and tracking work orders for aging, following up with Supervisors and Technicians to follow work order to completion, assuring timely invoicing and management of work in process * Serves as the Service department's main point of contact for closing work orders; communicating with Technicians and other departments to close any open items on work orders, document mileage charges, technical review of repairs made, validate warranty coverage and perform final review of invoice prior to sending to customer * Estimates customer costs * Contacts customer for purchase orders * Ensures a manageable variance, including flat rate, discount and warranty * Communicates with the Parts department to control parts returns * Develops customer relationships and maintains both internal and external customer satisfaction * Maintains the reputation of the department and division in terms of professionalism, courtesy, appearance and customer service * Other duties as assigned Supervisory Responsibilities * No formal supervisory responsibilities Position Requirements Required: * High School Diploma or equivalent * 3 years customer service experience * 2 years' experience in an engine or heavy equipment service facility Preferred: * 2 years' experience with Caterpillar machinery Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Strong mechanical aptitude * Excellent communication skills, including verbal, written, listening and non-verbal skills * Excellent problem-solving skills and the ability to interpret and apply warranties, policies, procedures, guidelines and laws * Excellent customer service and strong prospecting skills with the ability to meet and/or exceed customer expectations * Strong analytical skills * Strong ability to work professionally with internal and external customers, vendors, and peers The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Hourly pay: $18.25 Hours M-F 8:30 a.m. - 5 p.m. and every 4th Saturday 7 a.m. - 12 noon Objective The receptionist is responsible for answering the main switchboard and forwarding calls to the appropriate person as well as paging that person if they are not available at their workstation. Greets customers as they come in. Receptionist sorts all mail and puts it in the appropriate mail folder for delivery. Responsibilities * Switchboard: Answer in-coming calls and forward them to correct department or person * Mail: open and sort all mail; sending it to correct mail folders for delivery * Filing: put invoices in numeric and alphabetical order * Make sure all memos and job postings get sent to the correct person for posting * Enter time cards/payroll for the entire branch * Complete the Send it Back Report for HEQ and TES shops on Mondays * Code all outside and monthly vendors invoices * Scan and attach invoices and other documents to service work orders and part documents * Enter daily bin counts when help in the warehouse is required * Maintain the cash drawer * Fill in for the administrative assistant when needed * Order and maintain the novelty inventory and accounts * Help with special projects Qualifications * Knowledge, skills and abilities typically acquired through a high school education * Ability to answer phones and learn to operate a switchboard * Knowledge using a PC with experience using Microsoft Office * Ability to run Cat Access and credit card transactions * Knowledge on the cash drawer system Unify Three * At least 2 years experience of time keeping experience * Must have a pleasant voice and attitude and answer phones with courtesy The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

The Sales and Financial Ops Specialist supports and facilitates the complete sales operations process for an assigned team of Sales Representatives. The role requires a strong understanding of cost analysis and its impact on company profitability, and balance with market share considerations. The role is a collaborative partner capable of interfacing across multiple divisions and departments within the organization. Position Duties/Responsibilities Primary Responsibilities: Sales Enablement & Financial Support * Present and recommend financing options to Sales Representatives and customers based on deal structure and customer needs. * Negotiate credit terms that align with the interests of the customer, MacAllister, and financing partners. * Accurately execute finance documents using the most advantageous programs to enhance profitability on each sale. Manufacturer & Compliance Coordination * Submit post-sale variance claims, open items, and new sales to all required manufacturers (e.g., CAT, Kubota) in accordance with their established criteria, including registration, scoring, and warranty documentation. * Communicate with manufacturers to resolve outstanding issues and ensure timely processing of claims. Inventory & Asset Management * Provide accurate and timely updates on machine and order availability. * Collaborate with Asset Manager to maintain accurate electronic records of all machine and attachment inventories across the organization. * Audit book values of machine inventory to ensure financial accuracy and compliance. Sales Process Execution * Facilitate and coordinate the sales process among customers, Sales Representatives, manufacturers, and internal departments with sensitivity, speed, and accuracy. * Invoice sales transactions and submit Gross Profit (GP reports to Sales Managers and Sales Representatives. Accounting & Financial Adjustments * Perform accounting adjustments, including reserves and customer credits, as needed. * Review and submit post-sale variance claims with Caterpillar to ensure proper reconciliation and resolution. Work Order & Collections Oversight * Ensure completion and accuracy of work orders on sold machines across all store locations. * Partner with the Collections team to apply customer payments to the appropriate invoices. Rental Purchase Management * Convert Rental Purchase and Rental Purchase Option (RPO) contracts as needed. * Generate detailed summaries upon request, including rentals billed, rentals paid, and analysis of work orders charged to the machine. Additional Duties * Perform other duties as assigned by management. Supervisory Responsibilities: * No formal supervisory responsibilities. Position Requirements Required * High school diploma or equivalent * 3 years sales experience Preferred * Bachelor's degree in business * 3 years machine sales experience Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. * Excellent communication skills, including verbal, written, listening and non-verbal skills * Strong product knowledge and its market with a strong respect for the Caterpillar influence * Strong organizational skills with attention to details * Strong computer skills * Strong financial knowledge including financial statements * Strong customer service skills * Ability to evaluate risk vs. reward and the financial ramifications of strategic decisions * Ability to use computer/business systems * Ability to manage change, conflicts and projects * Ability to exchange accurate information when speaking to customers, coworkers, and vendors Other Requirements of Position * Works under general supervision. Employee acts independently to handle standard problems but usually report on such problems. More unusual problems are referred to a supervisor/manager. * Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies. Unusual or difficult customer interactions would be taken to management. * If an error is made while in this position, it will require some effort to identify and a moderate effect on the company. The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

This position leads the engineering and technical functions responsible for designing power packages and solutions for OEM customers. Duties/Responsibilities Primary Responsibilities: * Plan, manage and coordinate all aspects OEM engineering disciplines, including but not limited to: new power package designs, vendor approvals, engineering change management, validations, and application engineering approvals * Manages day to day productivity of Engineering team. * Provides technical and application support with respect to Caterpillar and other power products for customers, contractors, salesmen, and the parts and service departments. * Evaluate, prioritize, and implement project work plans for the OEM business in order to optimize customer satisfaction and company profitability * Manages a close working relationship with Caterpillar and other engine suppliers in support of power systems to achieve customer satisfaction and cost containment * Supports post-sale customer satisfaction and continuous improvement efforts to improve designs and customer solutions * Manage new product introduction process including multifunctional stage-gate review process and engineering change disciplines. Also responsible for application engineering, installation audit, as well as initial quality reliability and durability testing * As needed support other functional groups within the organization with mechanical design, and / or professional engineering consultancy Supervisory Responsibilities: * Leads engineering function and team of engineers, designers and support personnel within the OEM segment (power packaging business). Responsible for the execution and interpretation of policies and for the successful operation of assigned units. Has authority for hiring and disciplining employees. May be responsible for directing the work of first-line supervisors. Position Requirements Required: * Bachelor's Degree in Mechanical Engineering or equivalent education * 10 + years or more of experience in reciprocating engine technologies and applications, including mechanical and electrical systems design * Previous experience as an Engineering Manager with new product introduction responsibilities or equivalent experience Preferred: * Master's Degree in Mechanical Engineering or equivalent education and experience * Current Professional Engineer License * 5+ years of experience or the equivalent in engineering design, project management, and/or customer support - preferably in the engine power industry, particularly with Caterpillar or similar OEM * 7 years or more of experience in application and installation of engine power products Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions * Ability to interpret, use and create engineering drawings and 3D models * Knowledge of power packages- any vendor * Knowledge of web site locations and how to find CAT technical information * Knowledge of engine designs and applications * Understanding of diesel and natural gas engine operation * Knowledge of engine mounted and remote engine cooling systems * Knowledge of engine starting systems, battery and air * Understanding of engine exhaust systems, limitations and requirements * Knowledge of engine exhaust emissions and catalyst requirements * Ability to produce electronic submittals * Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement. * Excellent listening, verbal and written communication skills * Excellent organizational skills * Excellent problem solving skills and the ability to interpret and apply policies, procedures, guidelines and laws * Excellent project management skills with a strong ability to manage change and conflict * Strong knowledge of the product and a good knowledge of the product market, as well as a strong respect for the Caterpillar influence * Strong leadership skills, including creative thinking, decision-making and goal setting skills * Advanced computer skills, including experience using Microsoft Office software, as Word and Excel, AutoCAD, data base systems and the ability to operate CAT PC and Main Frame Programs * Excellent customer service skills * New product introduction (NPI) and engineering change notification (ECN) disciplines * Applied knowledge of safety requirements in environment of engines and power systems Other Requirements of Position * Works under limited supervision. Independently determines the approach to take and the methods to use. Interprets policy in terms of objectives. Informs manager of unusual situations with far reaching implications. * Major responsibilities typically require creativity and latitude. Employee typically operates with specific objectives but often few written or unwritten procedures as guidelines. Some policies or precedents for action exist. * If an error is made while in this position, it will require some effort to identify and a moderate effect on the company. * Frequently communicates with coworkers, customers, vendors, and management. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Join Our Team at MacAllister Machinery! At MacAllister Machinery, we provide top-quality service and repair for equipment. We are currently seeking a motivated and skilled Generator Field Technician to join our team. You will have the opportunity to showcase your expertise and make a significant impact on our customers' success. Why Join MacAllister Machinery: * Positive and Inclusive Environment: * Be part of a positive and inclusive work environment that fosters growth and development. * Supportive Team: * Join a team that values collaboration and support, creating a rewarding workplace. * Access to Resources and Training: * Enjoy access to excellent resources and training, empowering you to enhance your skills. * Competitive Compensation: * Highlight any competitive salary or benefits package offered. * Professional Development: * Mentor opportunities for continuous learning and career growth within the company. * Stability: * MacAllister has been in business since 1945! Position Summary This position performs mechanical and electrical services on engines, generators, UPS, switchgear, automatic transfer switch, and other related system products for the Power System's Service Department. Representative duties include providing first time installation, commissioning, coordinating start-ups with other systems (i.e., switchgear, UPS, etc.), performing service and repairs, troubleshooting electrical and mechanical problems, writing service reports, recording time assigned to jobs and maintaining company issued truck and equipment. Responsibilities * Installs, services and repairs, generators, UPS, switchgear, automatic transfer switch, and other related system products for the Power System's Service Department. This includes providing first-time (start-up) installations; coordinating with other systems being installed such as multiple generators sets and paralleling switchgear to ensure all related equipment works together properly as a system. Diagnosis * Diagnoses and troubleshoots customer's electrical and mechanical problems to assure the entire system runs safely and efficiently. * Initiates and/or completes all associated paperwork for the service and/or repair, including writing the service report and recording time technician(s) spent repairing and/or servicing equipment, parts charged and returned, serial number, type of equipment, etc. * Excellent customer communication skills. Maintains customer satisfaction by understanding the customers' needs and time constraints and completes scheduled repairs and service safely and within the time constraint identified while providing superior quality workmanship to meet and/or exceed the customer's needs. * Maintains company issued vehicle, equipment, and tools by keeping them in good working order, clean and up to date with suggested maintenance. Must meet DOT requirements, possess a CDL license to operate a field service vehicle and must be able to operate a forklift. A clean driving record and a valid driver's license is required. * Performs related duties as required. Qualifications * Knowledge, skills, and abilities typically acquired through a high school education or the equivalent with a technical background or additional training preferred, as provided through a vocational school with studies in engine service and/or electrical generator service. * 3-5 mechanical experience with generators and engines, preferably with Caterpillar, and/or in a position with a working knowledge of hydraulics, electrical, engine and component repairs. * Excellent decision-making skills and good creative thinking and goal setting skills. * Excellent problem solving, diagnostic and troubleshooting skills with the ability to interpret and apply policies, procedures and guidelines and a basic understanding of warranty administration. * An excellent knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar influence. * The ability to operate a PC, especially a laptop, with an excellent understanding of industry specific programs. * Strong influence and negotiation skills with good coaching and counseling skills. * Strong project management skills with a good ability to manage change and conflict. * Strong listening and verbal communication skills. * Good customer service skills, basic prospecting skills and the ability to meet and/or exceed customer expectations. * A working knowledge of safety rules, laws and regulations concerning engine service, hydraulics, electrical, technical functions of various components and tooling procedures and capabilities. * Self-motivated with the ability to work with little or no supervision and achieve required goals and objectives. * The ability to work overtime and weekends. * A valid Class C CDL driver's license or higher is required. * The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

This position is an intense educational experience involving on-line, classroom, and hands-on practical experiences over the course of 11 months with opportunities in both MI and IN. The position begins with basic technical knowledge and introduction to equipment systems, technician computer usage, and safety in the workplace. The 11 months conclude with classes in welding, failure analysis, and advanced troubleshooting. The focus throughout the program is equipment systems such as electrical, hydraulics, engines, powertrains, and fuel systems. This is an intense educational experience involving on-line, classroom, and hand-on practical experiences. Position Duties/Responsibilities Primary Responsibilities: * Participate in classroom, lab and hands-on shop training aligned with MacAllister's technical and safety standards * Learn foundational systems including hydraulics, engines and ignition, powertrain, fuel, and braking * Complete written and practical assessments to determine knowledge and skill development * Work alongside experienced technicians and mentors to reinforce classroom concepts * Meet expectations for safety, quality, and attendance throughout the program * Maintain tools and equipment, adhering to cleanliness and organization standards in the shop and lab spaces * Attend career development classes focusing on communication, teamwork and long-term career planning. * Other duties as assigned Position Requirements: * High school diploma or GED * Pass mechanical aptitude and reading comprehension assessments * Reliable transportation to/from assigned branch to classroom learning location(s) * Ability to work 1st or 2nd shift during the training period Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment * Skills in complex problem solving, critical thinking, and creative thinking * Excellent communication skills, including verbal, written and listening skills * Good leadership skills, including creative thinking, decision-making and goal setting skills * Good project management skills and the ability to manage change and conflict * Detail-oriented and a team player * Moderate computer skills including the ability to utilize industry software and systems Other Requirements of Position: * Works under limited supervision. Independently determines the approach to take and the methods to use. Interprets policy in terms of objectives. Informs manager of unusual situations with far reaching implications. * Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies. * No formal responsibility for supervising others. * Frequently communicates with coworkers. Regularly communicates with Management, Caterpillar representatives and Dealer Solution Network representative The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Objective This position will direct and supervise the shop of the relative location. This includes but not limited to, coordinating and managing work flow of shop; maintain communications between all parties, ensure shop is appropriately staffed, ensure the shop is in compliance with all safety regulations and guidelines, and other leadership duties. Responsibilities Primary Responsibilities: * Direct and manage the day-to-day shop operations of a shop location, which includes monitoring all work during the process and overseeing all work order functions * Ensure the shop produces high quality, efficient repairs and customer service * Manage and analyze all shop service operations such as profitability, pricing, work-quality, efficiency, and shop expenses * Supervise, coach, train, discipline, and lead the shop's staff * Investigate and follow up on service related complaints and vendor invoices, identify the need for changes in operations and initiate corrective measures as needed * Monitor and comply with all safety policies, procedures, guidelines and laws as they pertain to staff and customers within the shop and/or relative location * Ensures all facilities and equipment are is in excellent, safe operating condition * Maintain daily correspondence with staff from all departments within the Company, Customers, Suppliers, and Caterpillar Occasional/Other Responsibilities: * Assist in the trouble shooting and repair of equipment as needed, promoting and supporting the timely repair of equipment and the coaching of employees * Recruit to fill any new or open positions for the shop * Develop new opportunities for increased revenue and expanded customer base Qualifications Required: * High School Diploma or GED * Minimum of 3 years of experience with diesel technology * Minimum of 2 years of experience in customer service or a related field Preferred * Associates or Bachelor's Degree Preferred in related technical field * 5 years or more of experience with Caterpillar technology * 3 years or more of experience in supervising staff in customer service field Compensation: 80,000-90,000 annual The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Objective: The Rental Coordinator is responsible to facilitate the end-to-end business flow to allowing our Customers to utilize our Heavy Equipment Rental Fleet to get their job done. You will work closely with a variety of internal departments including Service and Sales to allow for a seamless, and stress-free customer experience. Responsibilities: * Coordinate with the shops and service managers to facilitate quick turnaround of equipment from receipt to rental ready status, helping them prioritize shop work based on urgency and opportunity * Consulting with the shops to determine what repairs, if any, are performed and billed to the customer when damaged * Work with sales account reps and /or customers to identify equipment needs based on jobsite requirements, create rental quotes and make pricing decisions based on commercial impact, customer opportunity and equipment availability * Ensure proper documents are signed on the contract and all shipping and receiving documentation is secured and accounted for in MacAllister computer system. Responsible for resolution of any customer complaint related to billing, delivery, technical and/or equipment problems * Responsible for promotion of rental activity thru a variety of avenues * Ensure proper account billing, including but not limited to, invoicing and issuing credits at the rental coordinator's discretion based on the perceived validity of the customer's claim, machine usage and commercial impact * Ensure the proper execution of rental duties and ensure rental assets are properly accounted for by utilizing a number of reports * Work with credit department to get new accounts approved * Ensure both the renter and the rental equipment is properly insured by either obtaining proof of insurance from the customer or enrolling them in MacAllister Rental Protection Program () * Responsible for all logistics coordination of rental machines * The position may require some travel to customer work sites Qualifications: * Minimum requirement of an Associate Degree or two years equivalent experience in a related field. Bachelor's Degree or 4 years of equivalent experience preferred * Strong communication skills to build lasting partnerships with both internal departments and external customers * Ability to juggle multiple tasks at once and strong ability to organize and prioritize tasks * Prior experience within the industry would be advantageous Disclaimer Any Duties and Responsibilities described within the Careers Page are not a comprehensive list, and the scope of the job may change as necessitated by business demands. MacAllister is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Equal Employment Opportunity is the Law. Share: Quick Apply Now

A Field Technician at MacAllister CAT is the onsite Service Specialist to support customers at their work location. A Field Technician would perform maintenance and repair on customer fleet at customer sites, to get them continually producing output to the customers' demands. Responsibilities As a Field Technician your responsibilities may include, but not limited to: * This position works out of the Alpena area. * Diagnose problems with equipment/engines. * Perform all repairs associated with the diagnosis that is possible out in the field. * Locate and order parts as required. On occasions, this may require you to coordinate with parts-drivers to get the parts you need to your work site. * Write up detailed service reports for both internal and external requirements. * Maintain own equipment. * Building productive customer relationships to benefit all involved. Qualifications To qualify, you should have: * Proven track record of ability to perform and fix equipment/engines in a timely manner, to the quality and standard required. * The ability to self-motivate and self-manage time. * A record of promptness to get to and from work on time. * Strong ability to communicate and listen, understanding customer needs and performing the work necessary. * Strong writing skills to complete detailed service reports. * A Current DOT Medical Card. * A Current Class A CDL. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Michigan's CAT Dealership Objective The position objective of a Parts Trainee is to learn and demonstrate skills to be the face of MacAllister CAT to those customers needing parts for their equipment. The successful candidate would process parts orders in a timely manner to provide quality and efficient service. Responsibilities A Parts Trainee under supervision will be required to become qualified to pick orders; pack orders; put away stock; accept cores; take inventory; type; accept and process returns; and qualified to operate warehouse equipment such as hose machine and forklift; ship and receive parts; utilize proper parts terminology; route shipments; and clean parts areas. Qualifications To be considered for this position you should have: * Minimum completion of High School Diploma * Previous experience in parts/warehouse would be a bonus * Strong customer support and communication skills to work face to face with customers and internal staff * Ability to lift up to 50 lbs * Ability to navigate stock management software Nice to have: * Formal training/certification in operation of forklift Disclaimer Any Duties and Responsibilities described within the Careers Page are not a comprehensive list, and the scope of the job may change as necessitated by business demands. MacAllister CAT is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Share: Quick Apply Now