MacAllister Machinery jobs

Objective: The position objective of a Senior Parts Person is to be the face of MacAllister to those customers needing parts for their equipment. The successful candidate would process parts orders in a timely manner to provide quality and speedy service. Responsibilities: * With direction and supervision, you will: * Communicate and attend to customer needs and provide timely and creative solution over the phone as well as in person * Pick and pack orders * Manage stocks/inventory through the use of internal system * Reporting on competitive activity * Receive and inspect remanufactured parts * Accept and process any parts returns * Managing the shipping and receiving, including the planning of routes of shipment * Advise customers on products, any updates, and any policies, procedures and programs as necessary * Operate warehouse equipment (hose machine, forklifts) * Maintain a clean working area as per MacAllister policies Qualifications: * Minimum completion of High School Diploma * Previous experience of 3-5 years working in a parts/stocks department within a retail organization * Understanding of the heavy equipment industry and parts is highly regarded * Strong customer support and communication skills to be able to communicate ideas across clearly over the phone as well as face to face * Ability to lift up to 50 lbs. * Ability to navigate stock management software Nice to have: * Previous experience utilizing supply chain management software to manage inventory and track orders * 4-year bachelor's degree in Business or Supply Chain Management * Formal training/certification in operation of forklift Disclaimer Any Duties and Responsibilities described within the Careers Page are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Michigan CAT Service Leader has the important task of managing/leading a group of technicians within the shop. This position will look after the Heavy Equipment Shop. Not only will you lead, but you must also deliver your own work as one of the most technical mechanics at the shop. Responsibilities * Diagnose problems with equipment/engines, using a variety of methods and tools. * Service/Repair work on items diagnosed, ranging from mechanical to electrical work. * Identify and source any parts required for repair or service. * Complete a detailed service report to provide to the Service Coordinator and Service Supervisor. * Assisting employees in planning jobs. * Scheduling jobs in the shop. * Providing technical advice. * Assigning jobs to employees. * Train employees in areas of need. Qualifications To be considered for a position as a Michigan CAT Service Leader, you should have the following: * Minimum 3-5 years of Heavy Equipment/Construction Equipment repair experience. * 3-5 years of Diesel Engine diagnosis and repair experience. * Highly motivated and able to learn new tasks, processes, and policies. * Must possess maturity to manage own time and work with minimum supervision, but also capable to help and work in a team-oriented environment. Preferred Qualifications: * Prior experience using CAT ET or similar electronic diagnostics tool. * Experience writing detailed service reports on internal/external customer equipment. * High School Diploma or Vocational College degree in some of the following areas: * Diesel Technology * Heavy Equipment Repair * Welding Technology The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO). Share: Quick Apply Now

Objective: Assist our parts department with minor maintenance and cleaning of parts areas as well stocking, picking, cleaning and delivering parts and other duties to support parts activities. Responsibilities: * Cleaning of the Parts Department * Assisting with warehouse functions * Organizing paperwork related to the Parts Department * Cleaning parts * Running parts The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

MacAllister's Field Swing - Heavy Equipment (HE) is responsible for visiting customer sites to perform small repairs, updates, and services on the road. The Field Swing - HE works on a busy schedule, often to a customer's demands, but gets the opportunity to directly interact with customers day in day out, to better understand their needs to provide exceptional service. Responsibilities A Field Swing - HE would be required to minimally have a Chauffeur's License and Medical Card as they would be in a 1-ton type truck with a max of 3000-pound mounted crane in the field. Other specifics to the position include: * Can perform Service Letter Updates (Caterpillar sourced) limited to less than one day and not needing a large crane and/or experienced computer diagnostics. * Can perform updates, removal, and installation of GPS units. * Can be utilized as helpers on larger jobs. * Will not be utilized in any Emergency Call rotation. * Adjusting V-Belts. * Tightening or replacing loose or missing bolts or fasteners. * Replacing a Ground Engaging Tool such as bolt-on teeth or tips. Also, may replace a bolt-on cutting edge on small loaders. * Adjusting track tension. * Replacing a lamp, lens, or bulb in the electrical system. * Replacing a blown fuse or a bad switch (without performing diagnostics) in the electrical system. * Replacing a seat pad or armrest. * Replacing wiper blades. * Replacing cab hardware such as knobs, door latches, and steps * Repairing or replacing safety equipment such as a backup alarm (without diagnostics), seat belt, or mirrors. * Reel load bank/generator cables. * Repair, fabricate and replace hoses. * Retrieves codes, downloads, and performs minor calibrations. Qualifications To qualify for consideration, you must have the following: * Strong experience performing service and maintenance on heavy equipment. * Track record of being punctual at work. * Possess strong communication skills to gather information from customers as required. * Possess a Chauffeur's license or hold clean driving record to gain Chauffeur's license and possess DOT Medical Card before first day on the job. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Join Our Co-Op/Work Based Learning Team! Are you a high school or vocational tech center student passionate about auto repair, diesel repair, or power equipment repair? Our Co-Op/Work Based Learning program is the perfect opportunity for you to gain hands-on experience while earning class credit and getting paid! What We Offer: Hands-On Experience: Work up to 24 hours per week at one of our locations. Competitive Pay: Earn a competitive hourly rate while you learn. Mentorship: Partner with our skilled Technicians to gain valuable knowledge and practical skills. Why Join Us? Real-World Learning: Apply what you learn in the classroom to real-world scenarios. Career Development: Build a strong foundation for your future career in the repair industry. Supportive Environment: Work alongside experienced professionals who are eager to help you succeed. Don't miss out on this fantastic opportunity to jumpstart your career! Apply now and become a part of our dynamic team. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Are you passionate about teaching? MacAllister believes in giving back. We aim to have the most skilled technician workforce in the heavy equipment industry. As a key technical training expert, you'll play a dynamic role supporting our technicians and making a real impact every day. From the shop floor to the field and classroom, your expertise will empower teams, transform career paths, and keep our technician at the top of their game! Responsibilities * The individuals are responsible for all updates on equipment, new product introduction, hands-on support for troubleshooting and repair of technical problems with equipment or computers related to repair of equipment. * The individuals must be able to serve as the technical go to person for the branches and must be highly skilled in hydraulics, engines, powertrain, electrical/electronics, CAT support systems and computer skills as they apply to equipment repair. * Will be responsible for technical communication with CAT and the sharing of that information across all branches. * Responsible for all technical training for the branch both in the classroom and OJT. This is inclusive of but not limited to vocational trucks, Tier 4, buses, etc. * Technical Support (go to person) for all branch locations. * Responsible for all updates on equipment, new product introduction, hands on support for troubleshooting and repair of technical problems with equipment or computerized technical support software as related to repair of equipment. * Act in conjunction with Technical Communicator with CAT and share that information across all branches. * Must accept ownership of the training in his/her branches. Understands the urgency and need for technical expertise and breaks down all barriers to the training goals. * Performs other related duties as assigned. Qualifications * Must have the recommendation or reputation for having an interest in and being able to coach and mentor mechanics during the learning curve. * Must be able to commute and spend time in all branches for purposes of training both in the classroom and in the shop or field. * Must be able to interact/communicate with CAT to solve equipment problems and share information across the branches. * Must be able to work as a team with other trainers/technical support personnel to assure all technicians are progressing/improving their level of technical expertise. * Must be willing to be on-call at all hours to support technicians repair of equipment. * Must be available to work 2nd or 3rd shift as necessary to ensure training is offered to all shifts. * Must be available to travel to other branches to ensure complete coverage of all locations. * Must have a strong sense of purpose and support of the MacAllister Employee Workforce Development plans to assure they are implemented regarding the improvement of technical training. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Objective This position will provide on-site technical support to field and shop operations as they pertain to planning, mobilizing, and executing power rent solutions in utility applications. They will assist utility sales with answers to application and technical questions as utility projects are developed. Incumbent will act as the project manager, coordinating customer requests, vendor scheduling, and technician availability. Position Duties/Responsibilities Primary Responsibilities: * Plans, manages, and coordinates all aspects of complex utility solutions within the Power Rent business. * Manages and monitors the projects time schedule to guarantee the project will be delivered and ready for startup on schedule. * Acts as the site supervisor and primary interface with utility site leader (customer) and/or other partners engaged in deploying utility support. * As required, can answer most technical questions and application questions with respect to Caterpillar power systems and other related products for consulting engineers, electrical contractors, salesman, and the service department. * Assists service staff and technicians with troubleshooting and resolution with product issues. * Prepares job safety plan and verifies all safety protocols are adhered to. * Performs customer service duties to establish positive, cooperative working relationships with service technicians, customers, and internal staff. * Assures working conditions offer the safest practices and cares for the safety of all parties involved in the projects. * Manages product improvements as they become available. * Elevates high priority issues and customers to Manager, Technical Services, and Caterpillar Service Reps. * Acts as the project coordinator for all load in and load out operations. * Conducts "Pre-Flight" walk throughs * Assists management team with utility equipment purchases and lifespan determination, Is an expert in utility equipment and operations. * Builds and plans training for utility technicians. Provides training to technicians in a growing role. Basic information to Mastery level. * Performs related duties as required. Occasional/Other Responsibilities: * Acts as major contributor in accomplishing the department's financial goals, sharing responsibility for all results such as profitability, expense management, customer satisfaction, rework, quality, turnover, and employee satisfaction. * Participates in meeting, seminars, and training sessions to obtain information on new products to better provide technical assistance. Position Requirements Required: * Bachelor's degree in related technical field (EE) or equivalent years of related experience * 5+ years of work-related experience in a technical role requiring deep expertise in system-level design, deployment, operation, and maintenance of generators, switchgear, synchronization controls, and other grid support or micro-grid systems. * 1-3 years of management or leadership experience * 1-3 years of client management and/or vendor relationship management experience * Working knowledge of NFPA 70E and related standards for working on or around energized and high voltage electrical systems * Ability to take ownership of processes and equipment thru excellent knowledge of the product and the market. * Ability to work with minimal direction utilizing strong problem-solving skills and project management skills. * Ability to adapt to changing environments and industry needs to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers. * The ability to be certified as a Power Analyst with excellent repair judgment and an excellent knowledge of grid tie technology and systems. Preferred * 5 years or more of management or leadership experience * 5 years of client management and/or vendor relationship management experience * PMP Certification * OSHA 10 or 30HR * Minimum 5 years' of electric utility project management or leadership experience Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Excellent customer service skills with a solid understanding of price, quality and turnaround; practicing and maintaining mutual expectations with customers on all three * Strong leadership skills, including creative thinking, decision making, goal setting and delivering results on projects and assignments * Strong multitasking abilities, detail-oriented and self-motivated * Strong interpersonal skills and ability to manage conflict in a win/win style * Excellent communication skills, including - verbal, written and listening skills * Excellent self-motivation and organizational skills * Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, subordinates and people at all levels inside and outside the organization * Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister Cat systems * Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment. * Ability to work in a fast-paced, high-pressure, deadline driven environment. Other Requirements of Position * Works under general supervision. Employee acts independently to handle standard problems but usually report on such problems. More unusual problems are referred to a supervisor/manager. * Major responsibilities typically require a high amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies. * Typically responsible for leading, coordinating, and monitoring the work of others who perform the same or related types of work as this job. Lead responsibilities typically include training, checking the work of others and ensuring supplies and materials are available. * Frequently communicates with coworkers, management, and customers. Occasionally communicates with company executives and government officials. * Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents. The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Hours M-F 8:30 a.m. - 5 p.m. Alternating Saturday's (1x monthly) 7 a.m. - 12:00 p.m. Hourly pay: $18.25 Objective The receptionist is responsible for answering the main switchboard and forwarding calls to the appropriate person as well as paging that person if they are not available at their workstation. Greets customers as they come in. Receptionist sorts all mail and puts it in the appropriate mail folder for delivery. Responsibilities * Switchboard: Answer in-coming calls and forward them to correct department or person * Mail: open and sort all mail; sending it to correct mail folders for delivery * Filing: put invoices in numeric and alphabetical order * Make sure all memos and job postings get sent to the correct person for posting * Enter time cards/payroll for the entire branch * Complete the Send it Back Report for HEQ and TES shops on Mondays * Code all outside and monthly vendors invoices * Scan and attach invoices and other documents to service work orders and part documents * Enter daily bin counts when help in the warehouse is required * Maintain the cash drawer * Fill in for the administrative assistant when needed * Order and maintain the novelty inventory and accounts * Help with special projects Qualifications * Knowledge, skills and abilities typically acquired through a high school education * Ability to answer phones and learn to operate a switchboard * Knowledge using a PC with experience using Microsoft Office * Ability to run Cat Access and credit card transactions * Knowledge on the cash drawer system Unify Three * At least 2 years experience of time keeping experience * Must have a pleasant voice and attitude and answer phones with courtesy The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

This individual acts as a liaison between customer, management, and technicians. Position is responsible for the final review and closing of work orders and all documentation associated with doing so, reviewing work orders for technical accuracy, completeness and following up with Technicians and other internal departments to resolve any open items. Additionally, this position communicates with customers obtaining purchase orders and any other critical customer information. Primary Responsibilities Assists with opening and tracking work orders for aging, following up with Supervisors and Technicians to follow work order to completion, assuring timely invoicing and management of work in process * Serves as the Service department's main point of contact for closing work orders; communicating with Technicians and other departments to close any open items on work orders, document mileage charges, technical review of repairs made, validate warranty coverage and perform final review of invoice prior to sending to customer * Estimates customer costs * Contacts customer for purchase orders * Ensures a manageable variance, including flat rate, discount and warranty * Communicates with the Parts department to control parts returns * Develops customer relationships and maintains both internal and external customer satisfaction * Maintains the reputation of the department and division in terms of professionalism, courtesy, appearance and customer service * Other duties as assigned Supervisory Responsibilities * No formal supervisory responsibilities Position Requirements Required: * High School Diploma or equivalent * 3 years customer service experience * 2 years' experience in an engine or heavy equipment service facility Preferred: * 2 years' experience with Caterpillar machinery Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Strong mechanical aptitude * Excellent communication skills, including verbal, written, listening and non-verbal skills * Excellent problem-solving skills and the ability to interpret and apply warranties, policies, procedures, guidelines and laws * Excellent customer service and strong prospecting skills with the ability to meet and/or exceed customer expectations * Strong analytical skills * Strong ability to work professionally with internal and external customers, vendors, and peers The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

This position leads the engineering and technical functions responsible for designing power packages and solutions for OEM customers. Duties/Responsibilities Primary Responsibilities: * Plan, manage and coordinate all aspects OEM engineering disciplines, including but not limited to: new power package designs, vendor approvals, engineering change management, validations, and application engineering approvals * Manages day to day productivity of Engineering team. * Provides technical and application support with respect to Caterpillar and other power products for customers, contractors, salesmen, and the parts and service departments. * Evaluate, prioritize, and implement project work plans for the OEM business in order to optimize customer satisfaction and company profitability * Manages a close working relationship with Caterpillar and other engine suppliers in support of power systems to achieve customer satisfaction and cost containment * Supports post-sale customer satisfaction and continuous improvement efforts to improve designs and customer solutions * Manage new product introduction process including multifunctional stage-gate review process and engineering change disciplines. Also responsible for application engineering, installation audit, as well as initial quality reliability and durability testing * As needed support other functional groups within the organization with mechanical design, and / or professional engineering consultancy Supervisory Responsibilities: * Leads engineering function and team of engineers, designers and support personnel within the OEM segment (power packaging business). Responsible for the execution and interpretation of policies and for the successful operation of assigned units. Has authority for hiring and disciplining employees. May be responsible for directing the work of first-line supervisors. Position Requirements Required: * Bachelor's Degree in Mechanical Engineering or equivalent education * 10 + years or more of experience in reciprocating engine technologies and applications, including mechanical and electrical systems design * Previous experience as an Engineering Manager with new product introduction responsibilities or equivalent experience Preferred: * Master's Degree in Mechanical Engineering or equivalent education and experience * Current Professional Engineer License * 5+ years of experience or the equivalent in engineering design, project management, and/or customer support - preferably in the engine power industry, particularly with Caterpillar or similar OEM * 7 years or more of experience in application and installation of engine power products Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions * Ability to interpret, use and create engineering drawings and 3D models * Knowledge of power packages- any vendor * Knowledge of web site locations and how to find CAT technical information * Knowledge of engine designs and applications * Understanding of diesel and natural gas engine operation * Knowledge of engine mounted and remote engine cooling systems * Knowledge of engine starting systems, battery and air * Understanding of engine exhaust systems, limitations and requirements * Knowledge of engine exhaust emissions and catalyst requirements * Ability to produce electronic submittals * Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement. * Excellent listening, verbal and written communication skills * Excellent organizational skills * Excellent problem solving skills and the ability to interpret and apply policies, procedures, guidelines and laws * Excellent project management skills with a strong ability to manage change and conflict * Strong knowledge of the product and a good knowledge of the product market, as well as a strong respect for the Caterpillar influence * Strong leadership skills, including creative thinking, decision-making and goal setting skills * Advanced computer skills, including experience using Microsoft Office software, as Word and Excel, AutoCAD, data base systems and the ability to operate CAT PC and Main Frame Programs * Excellent customer service skills * New product introduction (NPI) and engineering change notification (ECN) disciplines * Applied knowledge of safety requirements in environment of engines and power systems Other Requirements of Position * Works under limited supervision. Independently determines the approach to take and the methods to use. Interprets policy in terms of objectives. Informs manager of unusual situations with far reaching implications. * Major responsibilities typically require creativity and latitude. Employee typically operates with specific objectives but often few written or unwritten procedures as guidelines. Some policies or precedents for action exist. * If an error is made while in this position, it will require some effort to identify and a moderate effect on the company. * Frequently communicates with coworkers, customers, vendors, and management. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Objective Position duties include but are not limited to: assisting with processing warranty and customer damage claims for the Rental Services Division. Responsibilities * Register extended coverage with manufacturer on all product lines, tracking premium expenses and discounts. Enter warranty type code for new machines in associated computer system. * Follow up and capture Rental Division sales and enter the information into the CAT database. * File warranty claims for policy/goodwill, sales, parts, and service departments. * Assist in coordinating service calls for Reith Riley and Norfolk Southern. * Research and validate warranty information for each machine in manufacturers' warranty system. * Validate work order through electronic database, making sure all pertinent information is correct. Update and monitor Scheduled Maintenance Form to ensure the proper services are being performed on the correct machine model. * Invoice/claim work orders in the manufacturers' warranty system, generating invoice for manufacturer, and charging remaining amounts to the dealer warranty account. * Document customer damage with details and photos. Update information in L Share. * Track the parts for warranty returns and ensure we are being paid for them. * Monitors PSP and PIP and ensures completion before expiration date. This may be for MacAllister owned machines or on customer owned machines and can be for all types of machine manufactures. * Coordinates the customer damage process by informing the appropriate individuals keeping them updated throughout the process. * Responsible for developing a quote for the damage including parts and labor costs. * Organizes and updates safety and operators manuals housed at the West Washington Street location. * Complete any and all special assignments or projects from manager on a timely basis. Qualifications * Knowledge, skills, and abilities typically acquired through a high school education. * 3 years' experience with equipment preferably with a rental company or Caterpillar and/or in a position dealing with warranty and/or customer damage situations. * Strong decision-making skills and good creative thinking and goal-setting skills. * Great problem-solving skills with the ability to interpret and apply policies, procedures and guidelines. * Strong understanding of warranty administration. * The ability to inspect machines and components that may include: exposure to the outside elements, heavy lifting (70+ pounds), physically climbing on machines, and the ability to navigate and maneuver in the various locations where machines are found. * Great computer skills, including experience using Microsoft Office. Moderate experience using database systems. * Demonstrates good oral communication skills, responding promptly, thoroughly, and professionally to requests. * Demonstrates good written communication skills; accurately and professionally completing documents required for the job, serving both internal and external needs. * Dedicated self-starter with the ability to work independently without the need for daily direct supervision. * The ability to work overtime and weekends. * The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO) Share: Quick Apply Now

Objective Position duties include but are not limited to: perform mechanical services on equipment both Customer and Company owned at job sites or in the shop. Responsibilities * Diagnoses and repairs equipment in the shop or at customer sites. * Initiates and/or completes all associated paper work for the service and/or repair, including writing the service report and recording time technician(s) spent repairing and/or servicing equipment, parts charged and returned, serial number, type of equipment, update preventive maintenance stickers, etc. * Maintains customer satisfaction by understanding the customers' needs and time constraints and attempting to complete scheduled repairs and service safely and within those constraints while providing superior quality to meet and/or exceed the customer's needs. * Maintains company issued vehicles, equipment, tools, work areas, etc. by keeping them in good working order, clean, professional in appearance, and up to date with suggested maintenance. * Performs related duties as required such as maintaining the safety and housekeeping associated with the particular work site or shop. * Equipment should be cleaned, greased, all fluid levels checked and be in proper operation condition before being placed on the ready line * Internal shop repair orders are to be completed on each piece of equipment as work is performed * All service calls are to be performed in a timely and efficient manner as directed. * Adhere to manager's and lead mechanic's directions regarding all repairs and service calls * Properly tag all equipment * Storage of equipment/vehicles in appropriate manner when not in use to prevent property damage. * Complete any and all special assignments or projects from manager on a timely basis * Safety * Don't violate safety policies or rules * Work toward zero accidents * Report all accidents and near misses to supervisor * Actively participate in safety meetings * Keep tools in a good and safe condition (personal and company tools) * Wear safety glasses at all times while working in the shop and while working in the field, as well as any other personal protective equipment required such as steel toe boots etc. Qualifications * Knowledge, skills and abilities typically acquired through a high school education or the equivalent with a technical background or additional training preferred, as provided through a vocational school with studies in diesel equipment repair. * Three to five years' mechanical experience with heavy equipment and a strong working knowledge of hydraulics, powertrain, electronic/electrical systems etc. * Good decision-making and creative thinking skills. * Good problem solving, diagnostic and troubleshooting skills with the ability to interpret and apply policies, procedures and guidelines and basic understanding of warranty administration. * Moderate computer skills, including experience using Microsoft Office. Moderate experience using data base systems. * Good customer service skills, basic prospecting skills and the ability to meet and/or exceed customer expectations. * Good listening and verbal communication skills. * A working knowledge of safety rules, laws and regulations concerning engine service, hydraulics, electrical, technical functions of various components and tooling procedures and capabilities. * Self-motivated with the ability to work with little supervision and achieve required goals and objectives. * The ability to work over time and weekends. * The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates and customers. * May be required to obtain a CDL. * Must have a good driving record and the skill to operate trucks of one ton or less Share: Quick Apply Now

Objective Primary duties of the position include but are not limited to: assists all walk and/or call-in customers in ordering parts, locating and ordering parts, processing all backorders and returns for customers and service department; and completing all associated paperwork. Responsibilities * Provides customer service to establish a positive, cooperative, working relationships with customers by assisting walk-in and/or call-in customers and internal/external customers with parts related issues, including ordering parts on the computer; back-ordering parts on the computer; inspecting and processing all returns, including requesting proof of purchase and assessing appropriate restocking charges; suggesting associated replacement parts and new product ideas; and providing product support literature. * Maintains the parts counter and parts inventory areas, including keeping the areas clean and organized to ensure safe working conditions. * Develops a cooperative and positive working relationship with other department employees to ensure quality work is being performed and schedules are being met. * Maintains a good working relationship with vendors to resolve customer complaints to assure customer satisfaction * Identifies and passes sales leads to appropriate person/department * Performs other duties as required. * Deliver and pickup parts and/or supplies in a safe and timely manner, as necessary * Operate warehouse equipment to transport parts within the warehouse. * May be assigned to duties in the yard as directed by Management. * Safety * Do not violate any safety rule or policy. * Enforce all personal protective equipment rules and regulations. * Ensure all safety rules and policies are enforced. Qualifications * Knowledge, skills and abilities typically acquired through a high school education or the equivalent. * One to two years' work related experience in a parts, field service or shop repair environment as a mechanic, field technician, foreman, parts counter person, etc. or the equivalent. Some Caterpillar and customer service experience is preferred. * Good communication skills, including excellent listening, strong verbal, good non-verbal and basic written communication skills. * Excellent customer service skills; good prospecting skills; and the ability to meet and/or exceed customer expectations. * Strong decision-making skills with good creative thinking skills. * Strong problem solving skills and a good ability to administer warranties and interpret and apply policies, procedures and guidelines. * A good knowledge of the product market and a basic knowledge of the product with a working knowledge of the product's location on the machine and the product's function and service interval requirements. * An excellent ability to operate industry specific programs and Microsoft Office software. * A good ability to manage conflict and project management skills with a basic ability to manage change. * The ability to work overtime and be on-call as needed, including weekends. * The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates and customers. * There is continuous standing and walking, and repeated bending and reaching, with the ability to lift up to 50 pounds. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO) Share: Quick Apply Now

The incumbent assists in the coordination of bids, bidding documents, and 3rd party supplier quotes for the Power System Division's new generator sales team for projects to contractors and end users, in both the emergency standby and advanced energy business segments. This includes estimation, quoting, and technical support of projects through the time of project design and award. The incumbent must review bills of material on retail and large electric power projects, compare them to specifications and ensure compliance with specified items. This individual works to maximize profit on projects and achieve customer satisfaction in support of the division's budget and goals developed by the EPG Manager. The incumbent will continually work to become a resource for answers to technical questions and application of Caterpillar and related industry products for both internal and external customers on core electric power products and offerings. The incumbent provides project specific input to project managers on submittals for engineer acceptance, and field application questions during and after startup, ensuring the successful commissioning of equipment. Position Duties/Responsibilities Primary Responsibilities: * Manages the bidding process of the EPG division's emergency standby and advanced energy projects from initial estimation through the award of a contract * Provides accurate estimates and technical support to maximize profit without sacrificing customer satisfaction * Works with the service and parts departments to develop the quote ensuring all costs are covered and quotes are technically accurate * As required, is able to answer basic technical and application questions with respect to Caterpillar and other related products for consulting engineers, electrical contractors, salespeople, project managers, and the parts and service departments * Works with Caterpillar and other vendors to obtain answers to questions of a technical nature * Develops a close working relationship with suppliers and their field representatives in support of the projects to achieve customer satisfaction * Develops relationships with select consulting engineers that results in specifications identifying a preference for Caterpillar product * Maintains and monitors various construction bid portals (e.g. Dodge, Builder's exchange, Etc,) * Promotes all aspects of the dealership including parts, service, labor, customer service agreements and machine and engine sales leads * Maintains and updates activities in customer relationship management (CRM) software accurately and efficiently * Special Projects - Supports power systems marketing team (e.g. sales campaigns & customer events) Supervisory Responsibilities: * No formal supervisory responsibilities Position Requirements Required: * High School Diploma or GED * 2 years or more of experience in relationship and/or technical sales in the mechanical or electrical field * Proficient in Microsoft Office software tools including word, excel, power point, etc. Preferred: * Associates Degree in business or engineering related field * 4 years or more of experience in sales * Caterpillar program knowledge including (e.g. Customer Systems Quoter (CSQ)) Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions * Excellent listening, verbal, and written communication skills. * Excellent attention to detail. * Excellent organizational skills and ability to multi-task * Excellent problem-solving skills and the ability to interpret and apply policies, procedures, guidelines, and laws. * Mastery of the product and a good knowledge of the product market * Ability to interface with a complex, matrixed Caterpillar organization * Strong customer service skills with the ability to meet and/or exceed customer expectations. * Strong leadership skills, including creative thinking, decision-making and goal setting skills. * The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers. Other Requirements of Position * Works under moderate supervision. Independently determines the approach to take and the methods to use. Interprets policy in terms of objectives. Informs manager of unusual situations with far reaching implications. * Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies. * If an error is made while in this position, it will require some effort to identify and a moderate effect on the company. * Frequently communicates with coworkers, customers, vendors, and management. The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Join Our Team at MacAllister Machinery! At MacAllister Machinery, we provide top-quality service and repair for equipment. We are currently seeking a motivated and skilled Field Generator Technician to join our team. You will have the opportunity to showcase your expertise and make a significant impact on our customers' success. Why Join MacAllister Machinery: * Positive and Inclusive Environment: * Be part of a positive and inclusive work environment that fosters growth and development. * Supportive Team: * Join a team that values collaboration and support, creating a rewarding workplace. * Access to Resources and Training: * Enjoy access to excellent resources and training, empowering you to enhance your skills. * Competitive Compensation: * Highlight any competitive salary or benefits package offered. * Professional Development: * Mentor opportunities for continuous learning and career growth within the company. * Stability: * MacAllister has been in business since 1945! Position Summary This position performs mechanical and electrical services on engines, generators, UPS, switchgear, automatic transfer switch, and other related system products for the Power System's Service Department. Representative duties include providing first time installation, commissioning, coordinating start-ups with other systems (i.e., switchgear, UPS, etc.), performing service and repairs, troubleshooting electrical and mechanical problems, writing service reports, recording time assigned to jobs and maintaining company issued truck and equipment. Responsibilities * Installs, services and repairs, generators, UPS, switchgear, automatic transfer switch, and other related system products for the Power System's Service Department. This includes providing first-time (start-up) installations; coordinating with other systems being installed such as multiple generators sets and paralleling switchgear to ensure all related equipment works together properly as a system. Diagnosis * Diagnoses and troubleshoots customer's electrical and mechanical problems to assure the entire system runs safely and efficiently. * Initiates and/or completes all associated paperwork for the service and/or repair, including writing the service report and recording time technician(s) spent repairing and/or servicing equipment, parts charged and returned, serial number, type of equipment, etc. * Excellent customer communication skills. Maintains customer satisfaction by understanding the customers' needs and time constraints and completes scheduled repairs and service safely and within the time constraint identified while providing superior quality workmanship to meet and/or exceed the customer's needs. * Maintains company issued vehicle, equipment, and tools by keeping them in good working order, clean and up to date with suggested maintenance. Must meet DOT requirements, possess a CDL license to operate a field service vehicle and must be able to operate a forklift. A clean driving record and a valid driver's license is required. * Performs related duties as required. Qualifications * Knowledge, skills, and abilities typically acquired through a high school education or the equivalent with a technical background or additional training preferred, as provided through a vocational school with studies in engine service and/or electrical generator service. * 3-5 mechanical experience with generators and engines, preferably with Caterpillar, and/or in a position with a working knowledge of hydraulics, electrical, engine and component repairs. * Excellent decision-making skills and good creative thinking and goal setting skills. * Excellent problem solving, diagnostic and troubleshooting skills with the ability to interpret and apply policies, procedures and guidelines and a basic understanding of warranty administration. * An excellent knowledge of the product and a good knowledge of the product market with a strong respect for the Caterpillar influence. * The ability to operate a PC, especially a laptop, with an excellent understanding of industry specific programs. * Strong influence and negotiation skills with good coaching and counseling skills. * Strong project management skills with a good ability to manage change and conflict. * Strong listening and verbal communication skills. * Good customer service skills, basic prospecting skills and the ability to meet and/or exceed customer expectations. * A working knowledge of safety rules, laws and regulations concerning engine service, hydraulics, electrical, technical functions of various components and tooling procedures and capabilities. * Self-motivated with the ability to work with little or no supervision and achieve required goals and objectives. * The ability to work overtime and weekends. * A valid Class C CDL driver's license or higher is required. * The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Michigan CAT Service Trainees will work on a variety of tasks, with the objective of learning the technical aspects of the job, as well as how to look out for self and others' safety. The goal of a Service Trainee is to provide the best-in-class service to our customers and enhance oneself to propel your career forward. Responsibilities Your daily tasks will include, but will not be limited to some of the following activities: * Diagnose problems with equipment/engines, using a variety of methods and tools. * Perform Preventive Maintenance work on Customer Products, as well as Internal Rental Fleet. * Service/Repair work on items diagnosed, ranging from mechanical to electrical work. * Identify and source any parts required for repair or service. * Complete a detailed service report to provide to the Service Coordinator and Service Supervisor. * Cleaning and painting equipment as necessary to complete job. Qualifications To be considered for a position as a Michigan CAT Service Trainee, you should have the following: * A minimum of 1-2 years of Equipment/Automotive/Engine repair experience. * Highly motivated and able to learn new tasks, processes, and policies. * Must possess maturity to manage own time and work with minimum supervision, but also capable to help and work in a team-oriented environment. Preferred qualification: * High School Diploma or Vocational College degree in some of the following areas: * Diesel Technology * Heavy Equipment Repair * Welding Technology The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO). Share: Quick Apply Now

Technician performs mechanical services on new and used equipment in the service shop area. Position is responsible for testing, repairing, and rebuilding equipment. Additional responsibilities include writing service reports, assigning time to jobs and adhering to all safety regulations. The Technician is also responsible for housekeeping (5S) and properly maintaining company issued tools and equipment. Responsibilities * Adheres to all safety rules and maintains good housekeeping (5S) in the shop area. * Diagnoses and repairs equipment in the service shop. * Completes all required reporting for service time in an accurate and efficient manner; this includes writing service reports, properly allocating time to each job, and tracking parts charged, and parts returned. * Maintains customer satisfaction by understanding customer needs and deadlines, attempting to complete scheduled repairs and service as safely, timely and accurately as possible. * Maintains company issued equipment and tools, keeping them in good working order. Qualifications * Knowledge, skills, and abilities typically acquired through a high school education or equivalent. Technical background provided through a vocational school with studies in diesel equipment repair. * 2 to f4r years of mechanical experience with heavy equipment. Strong working knowledge of hydraulics, power train and electrical systems. * Solid understanding of work area metrics and takes responsibility for improving metrics and results. Applies initiative, demonstrating a "self-starting" ability to daily work and proactively making improvements to the work process. * Exhibits good problem-solving skills; can identify problems, solicit other's opinions, and offer valid solutions. Interprets and applies policies, procedures, and guidelines. * Responds to customer requests with a sense of urgency, treating customers as his/her highest priority. Takes personal responsibility with customers, keeping commitments and following through on requests. * Can project professionalism with both internal and external customers, including personal appearance along with friendly, courteous treatment of peers, subordinates, and customers. * Can operate industry specific PC and main frame programs with a basic understanding of MS Word, Excel, and database systems. * The ability to work overtime and weekends. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO). Share: Quick Apply Now

This position is responsible for managing and coordinating the installation and startup of a large volume of Caterpillar generator packages. This role will work closely with skilled MMC field technicians, project management peers, third-party packagers, site contractors, and our customers by leading onsite resources, addressing technical inquiries and ensuring the seamless application of the Caterpillar and ancillary equipment. Position Duties/Responsibilities * Plans, manages and coordinates all aspects of new projects from initial receipt of the purchase order through completion, including, coordinating product delivery to customer acceptance, and ensuring a smooth and efficient process. * Quality Assurance: Confirm that all delivered equipment meets site requirements and responds proactively to requests for additional information or changes. * Logistics Coordination: Oversee the delivery, offloading, and installation of equipment, supporting technicians and contractors to guarantee correct installation and adherence to customer timelines. * Financial Management: Manages and monitors the project expenses and schedules to maximize profitability while ensuring high levels of customer satisfaction. * Technical Expertise: Be the focal point to provide answers to technical questions and application questions about Caterpillar and other related products, supporting engineering teams, contractors, and sales teams. * Collaboration: Work with vendors to resolve technical inquiries and build strong relationships with suppliers to enhance project outcomes. * Adaptability: Perform additional related duties as needed to support team success. Supervisory Responsibilities: * No formal supervisory responsibilities Position Requirements Required: * High School Diploma or GED * 10+ years of experience or the equivalent in project management, purchasing and/or customer service, preferably in the electric power industry and particularly with Caterpillar. * Advanced computer skills, including experience using Microsoft Office software, as Word and Excel, AutoCad, data base systems and the ability to operate CAT PC and Main Frame Programs. * Thorough understanding of the installation and application of electrical and mechanical products. * Requires ability to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands. Preferred: * Knowledge, skills and abilities typically acquired through college degree in electrical engineering or the equivalent. * Direct knowledge of Caterpillar generator set products. * Experience with CxAlloy or other similar commissioning software platforms. Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions * Excellent time management and organizational skills * The ability to understand and respond to questions related to submittals and specifications * Strong verbal and written communication skills * Strong teamwork and interpersonal skills * Detail oriented * Computer skills, including experience using Microsoft Office software, such as Word, Excel, and Teams. Other Requirements of Position * Works under general supervision. Employee acts independently to handle standard problems but usually report on such problems. More unusual problems are referred to a supervisor/manager. * Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies. * If an error is made while in this position, it will require moderate effort to identify the error and can create a moderate impact on the company financially The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. Share: Quick Apply Now

Objective This position will direct and supervise the shop and/or field functions of the relative location. This includes but not limited to, coordinating and managing work flow of shop and/ or field; supervise first-line leads or supervisors, maintain communications between all parties, ensure shop is appropriately staffed, ensure the shop is in compliance with all safety regulations and guidelines, and other leadership duties. Responsibilities Primary Responsibilities: * Direct and manage the day-to-day shop operations of a shop and or/field location, which includes monitoring all work during the process and overseeing all work order functions * Ensure the shop produces high quality, efficient repairs and customer service * Manage and analyze all shop service operations such as profitability, pricing, work-quality, efficiency, and shop expenses * Supervise, coach, train, discipline, and lead the shop's staff * Investigate and follow up on service related complaints and vendor invoices, identify the need for changes in operations and initiate corrective measures as needed * Monitor and comply with all safety policies, procedures, guidelines and laws as they pertain to staff and customers within the shop and/or relative location * Develop new shop processes to provide high- quality customer service * Ensures all facilities and equipment are is in excellent, safe operating condition * Maintain daily correspondence with staff from all departments within the Company, Customers, Suppliers, and Caterpillar Occasional/Other Responsibilities: * Assist with trouble shooting and repair of equipment as needed to ensure timely repairs * Coach and guide fellow employees and other shop supervisors * Recruit to fill any new or open positions for the shop * Develop new opportunities for increased revenue and expanded customer base Qualifications Required: * High School Diploma or GED * Minimum of 5 years of experience with diesel technology * Minimum of 3 years of experience in supervising position Preferred * Associates or Bachelor's Degree Preferred in related technical field * 5 years or more of experience with Caterpillar technology * 4 years or more of experience in supervising staff in customer service field The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO) Share: Quick Apply Now