Customer Service Representative - Hybrid Flex - Full Time, M-F 1:45pm- 10pm With 4/8 Weekends -...
This is a Call Center job with a Hybrid Flex Schedule at our Mason, OH, location. Mason, OH 45040 If so, there s an opportunity for you to shine at Macy s Credit and Customer Service. Macy s Credit and Customer Service (MCCS) supports the digital and in-store shopping experience and manages relationships with our credit cardholders. * Complete various Credit Customer Service functions based on business needs.$28k-33k yearly est.21d ago
For specific information on how FIS protects personal information online, please see the Online Privacy Notice. A career at FIS is more than just a job. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. At FIS, we offer you:$94k-113k yearly est.3d ago
Life Accounting Representative I
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations.$17-18.5 hourly2d ago
Insurance Product Analyst
This position will be based at our Cincinnati, OH office with the potential to work remotely. Aegis General Insurance Agency Inc., an affiliate of K2 Insurance Services, is seeking a full-time to join its Product Development team in Cincinnati, OH.$53k-70k yearly est.5d ago
Manager, Field Marketing (Remote)
Superb interpersonal skills to represent the ANSYS brand, quickly forge strong relationships with partners & stakeholders- internal Whether you are a software developer, product engineer, sales team member, or part of our corporate team, at Ansys we know that by embracing what makes us each unique, we become collectively better. Drive Ansys brand and PR initiatives across the region, in collaboration with the corporate Marketing Communications team and Field Marketing Managers Ansys is the global leader in engineering simulation. The role of the Manager, Field Marketing is to lead the field go-to-market and pipeline generation efforts for Ansys throughout a specific, major sales region. Create a highly impactful viral marketing organization driven by in person or virtual events, social and other digital marketing tactics for Ansys simulation products$80k-100k yearly est.30d ago
Entry Level Customer Service - Covington, KY
The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. From day one you'll have the support and structure to plan for your future at Fidelity. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences.$36k-47k yearly est.1d ago
Enterprise Solution Architect (Remote)
As a skilled Enterprise Solutions Architect, who would have flexibility of remote working, you would support projects across multiple categories and business units.$146k-172k yearly8d ago
Systems (Administrator - Sr) | .NET Solution Engineer - Remote
DEPARTMENT: Customer Solutions Center Network Services
LOCATION: preferably Columbus, OH, or Tulsa, OK
Based on education, experience and interview, this job opportunity will be filled commensurately at either job title in the
Call Center Systems Administrator internal job family
:
Call Center Systems Administrator Sr.
(grade 7)
Call Center Systems Administrator
(grade 6) = bachelor's degree (or equivalent education and/or experience) + two (2) years of experience
*
NOTE: parallel to our internal job family, the market-based skills set ideally sought is a
.NET Solution Engineer
with contact routing experience (ideally
Genesys
or related products, like Cisco, Avaya, Aspect, etc.).
Responsible for support and maintenance of
Genesys Contact Routing system (VM) infrastructure
. Design/build and enhance new and existing .
NET support applications
to improve overall end-user (agent) desktop efficiencies as well as for system monitoring/support. Provide management ad hoc data/report requests as need using various database technologies (SQL Server, Oracle). Provide lead technical support to customer solution center operations, and assist in the communication of call center technical issues to internal and external customers.
ESSENTIAL JOB FUNCTIONS are listed below:
Coordinate the installation of new hardware and software within the Customer Operations Center environment, minimizing service interruptions.
Provide secondary support for existing workstations and related peripherals located within the call center.
Assist customer operations center management by accessing and/or providing information needed to enhance existing operations.
Assist customer operations center personnel in analysis of customer complaint issues referred to call centers.
Hands on technology experience designing and developing software applications with Microsoft .NET Framework 3.5/4.x using VB.Net, ASP.NET and ADO.Net.
Extensive experience with Web technologies like ASP.NET, Web Services, IIS, HTML, ASP, XML, SOAP, XSLT, VBScript, JavaScript.
Proficiency in building windows/web applications using Visual Studio 2016 and above.
Hands on experience using SQL Server 2012, 2016, Oracle 12 and above, MS Access.
Proficient in developing custom SQL for reports/research requests.
Design/implement and support virtual server solutions with ESXI - VSphere/VMWare 5.5 and above (optional).
Experience with Windows Update Server (WSUS) for patching (optional)
Experience supporting Windows 10/11 end-user desktops
Experience supporting/maintaining Genesys Contact Center VOIP solution - SIP call routing, reporting (Microstrategy) (optional)
Experience with carrier (AT&T/Verizon) Toll-free advanced routing (optional)
Requirements
EDUCATION
: Bachelor degree in
business, computer science, or related field
, or the equivalent education and/or experience.
EXPERIENCE
: Minimum of
two to three (2-3) years'
experience in Customer Services, Call Centers, Information Technology, or equivalent. A basic understanding of relational database mechanics and Microsoft Office Suite is desired. Must have the experience necessary to efficiently troubleshoot PC/server related problems. Should possess the analytical ability needed to evaluate the results of complex mathematical computations and assess performance measurement associated with the call centers.$78k-96k yearly est.13d ago
REMOTE Psychiatric Mental Health Nurse Practitioner (PMHNP)
We are looking for Psychiatric Mental Health Nurse Practitioners who possess the following strengths: verbal and written communication, empathetic & intuitive listening, relationship building, and well-structured thought. Job DescriptionWe are hiring for both full-time and part-time opportunities We are hiring Psychiatric Mental Health Nurse Practitioners (PMHNP) to provide patient care and medication management, which includes initial consultations for depression & anxiety and follow-up visits for titration of medications, monitoring, and more.$49k-85k yearly est.10d ago
Remote Travel Coordinator
Job DescriptionWe require a remote travel Coordinator to provide premier customer service to clients.$27k-35k yearly est.15d ago
Administrative Assistant
Job DescriptionThe Administrative Assistant to the Accounting Managers is responsible for supporting Burke & Schindler's Tax Team .$24-36 hourly14d ago
Captain/Pilot - Upper Ohio (Remote)
If you are an experienced Captain/Pilot seeking a company that prioritizes its employees, we invite you to join our team.$60k-73k yearly est.6d ago
Yardi Administrator
Job DescriptionDescription: About Ackermann Group: Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. What we're looking for: We are seeking a full-time Yardi Administrator to join our corporate team in Cincinnati, Ohio.$56k-93k yearly est.3d ago
Help Desk Technician
Job Summary: The Help Desk Support Technician will be primarily responsible for the Tier 1 level of support for Optimized IT and all Optimized IT's clients. * Open internal trouble tickets on Optimized IT vendor hardware/software issues and assign to and work with appropriate groups to achieve resolution. This role will also involve interaction with Optimized IT's other support departments in times of escalation needs.$34k-58k yearly est.25d ago
Advertising Sales- Work From Home (Remote)
Guide Book Publishing, founded in 1991, is an industry leader in publications serving the communication needs of non-profit organizations. The "work from home" positions will be headquartered in the Cincinnati metro area with phone and email sales around the country.$60k-77k yearly est.11d ago
Senior Delivery Specialist - Virtual/Remote
Job DescriptionThe Service Delivery Specialist will be responsible for planning, monitoring and reporting to ensure service levels and contractual performance indicators are achieved, primarily for the CoVis contract. Recognized as a healthcare staffing leader, Navitas Healthcare is with you every step of the way. At Navitas Healthcare, we bring the perspective, understanding, and hands-on know-how to build the future as YOU see it. Culture Navitas Healthcare is passionate and hungry to secure and enhance our deliverables within every opportunity.$61k-98k yearly est.2d ago
Virtual Relationship Consultant
General Summary The Virtual Relationship Consultant 1 (VRC1) position will utilize a consultative process to proactively build relationships with members and recommend financial solutions based on each member's unique financial needs. The position description above is intended to describe the general content of this job.$77k-101k yearly est.2d ago
Digital Product Manager (Software) | 100% Remote
We are currently assisting a top employer recruit for Digital Product Manager in Cincinnati area, OH. Youre out to give your career a boost Emerald Resource Group will make it happen. * Twitter: @EmeraldRG * LinkedIn: @Emerald Resource Group * Facebook: @Emerald Resource Group A DAY IN THE LIFE: As a Digital Product Manager , you will: * Create and own features that support product strategy and IT delivery. Emerald Resource Group is the ultimate destination for IT Professionals at every stage of their careers. Job DescriptionFULL JOB DESCRIPTION If you are a passionate Digital Product Manager , please read on! **WHY EMERALD RESOURCE GROUP** Emerald Resource Group - Excellence in Information Technology Recruiting.$68k-94k yearly est.8d ago
VP of Sales - Virtual/Remote
Job DescriptionTOPS is looking for a Vice President of Sales to join our team! Reporting to the COO, the Vice President of Sales will be an accomplished leader with proven experience in building, managing, and scaling a high-performing sales organization. This enthusiastic leader will work to ensure that the team is working effectively, put in place the discipline and rigor necessary for high performance, and develop a comprehensive sales strategy that will facilitate rapid growth. This role is remote eligible, but preference is given to applicants in Knoxville, Tampa, Atlanta, or Greenville. Salary range is 150-160k base, plus commission, dependent on experience. WHO YOU ARE * An inspirational, collaborative leader who is authentic, open, and engaging across all levels of the organization and shares our key values: customer first, unquestionable integrity, competitive, team-oriented, focused...and has a sense of humor * Able to work at a strategic level to identify growth opportunities and at a tactical level to ensure execution * Agile and adaptable to a fast-paced, dynamic culture * Action-oriented; highly motivated/ driven to succeed * Detail-oriented, process-driven, and hands-on leader who will build team confidence and competence * Analytical and data driven- uses a test, measure, learn, adapt framework * Able to influence and persuade others; generates buy-in across the organization * Transparent with high integrity / a team-first mentality * A natural collaborator and communicator who appreciates the importance of building strong and enduring relationships YOU SHOULD HAVE * 5+ years sales leadership experience working in a successful B2B, SaaS and/or Payments company that has dramatically scaled * Experience with hands-on and managerial work with key accounts, call center/support, and implementation teams * Analytical and data driven with a working knowledge of various SaaS tracking tools to manage and monitor the sales teams activities; ability to use data to drive operational process improvements * Strong, holistic experience building, working with/in and managing the sales organization including direct, partner, and inside sales groups * Proven ability to recruit, lead, and scale a high performing sales team * Eligible to work in the US without sponsorship Benefits Medical insurance, Dental insurance, Vision insurance, 401K, Health Spending Account (HSA), Flexible Time Off Culture WHY TOPS Our team is changing the face of the HOA Property Technology space as a trusted industry leader for over 30 years. Today, our products enable over 1,500 of the highest-caliber property management companies in the world to grow and protect their organizations. We are a five-time winner of FLCAJ's Readers Choice Awards for our solutions and support. As a five-time winner of Tampa Bay's Top 100 Workplace, our approach to work is proactive, collaborative, and committed. Our team of 140+ are truly passionate about creating a best-run company internally just as we create best-run Property Management Companies for our customers. Learn about our Core Values here. We offer a full slate of benefits, including competitive salaries, medical (including a $0 option for employees), dental, vision, life and disability coverage, paid vacation, paid holidays, tuition reimbursement, $1,000 employee referral program and a 401(k) plan. When possible, we also like to offer fun in-person perks like pet-friendly offices, paid food trucks and company outings.$117k-175k yearly est.2d ago
Entry-Level Customer Service
The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. From day one you'll have the support and structure to plan for your future at Fidelity. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences.$47k-79k yearly est.1d ago
