The Culture At Macy's

Information provided by the company
The Brand Experience team at Macy's is passionate about finding new ways for the Macy's brand to show up to the consumer, our vendors, and our colleagues. We live to challenge the status quo, change minds, and deliver growth as a result.
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The Brand Experience team at Macy's is passionate about finding new ways for the Macy's brand to show up to the consumer, our vendors, and our colleagues. We live to challenge the status quo, change minds, and deliver growth as a result. Our new store, Market by Macy's is a gathering place for all that's good, where brands you love meet fresh faces and local friends - a go-to for shopping with a side of something more.
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A passion and curiosity about the business and our customer. Eagerness to learn and take ownership of the business.
At Macy's, we're moving fast-we're at top speed to become America's premiere omni-channel retailer. Macy's technology hub, Macy's Technology (M. Tech) strives to set the pace by providing seamless and compelling shopping experiences for our Macy's and Bloomingdale's customers. MST is creating innovative technology solutions to support these experiences and define the future of retailing.
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This person is enthusiastic about sharing their passion and has an upbeat, professional and customer service driven personality.

Macy's Overview

Macy's, Inc. is an American holding company founded by Xavier Warren in 1929.
The staff at Macy's come from unusually diverse demographic backgrounds. The company is 66.4% female and 42.8% ethnic minorities. Even though it has great demographic diversity, Macy's notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 75.0%. Despite having coworkers who agree with each other about politics, employees at Macy's tend to have relatively short tenures. Staff members usually stay with the company for 2.7 years. The average employee at Macy's makes $31,023 per year. In comparison, some of its highest paying competitors, like Bloomingdale's, New York & Company, and The TJX Companies, pay $38,361, $33,859, and $33,808, respectively.
Based in Cincinnati, OH, Macy's is an industry leader with 130,000 employees and an annual revenue of $25.3B.

The Organization’s Mission

Our goal is to be a retailer with the ability to see opportunity on the horizon and have a clear path for capitalizing on it. To do so, we are moving faster than ever before, employing more technology and concentrating our resources on those elements most important to our core customers.

Perks of Working at Macy's

Macy's offers competitive pay and benefits in a caring and service-oriented work environment.

Industry

Retail

Revenue

$25.3B

Employees

130,000

Founded in

1929

Headquarters

Cincinnati, OH

Website

www.macysinc.com

Organization Type

Public

Is This Your Company?

Macy's Employee Reviews

Zippia Official Logo

5.0

Zippia UserMarch 2022

5.0

Zippia Official LogoZippia UserMarch 2022

What Do You Like About Working There?

Opportunities are endless

What DON'T You Like About Working There?

There is nothing I didn’t like

What Are Your Favorite Benefits/Perks?

Discount benefits and much more
Zippia Official Logo

5.0

Zippia UserNovember 2021

5.0

Zippia Official LogoZippia UserNovember 2021

What Do You Like About Working There?

I enjoyed working my assigned management team, fellow employees, the freedom given to me to utilize my creative skills in order to accomplish my team's goals and get the job assignment (s) completed.
Zippia Official Logo

3.0

Zippia UserAugust 2021

3.0

Zippia Official LogoZippia UserAugust 2021

What Do You Like About Working There?

Co workers and the people I work with

What DON'T You Like About Working There?

Current leadership strategy

What Are Your Favorite Benefits/Perks?

Remote work
Zippia Official Logo

5.0

Zippia UserJune 2021

5.0

Zippia Official LogoZippia UserJune 2021

What Do You Like About Working There?

I liked the people, and they showed that they cared about their employees. I also like that it was seasonal so it kept me busy.

What DON'T You Like About Working There?

I loved everything except that our lunch breaks were never at the same time as the previous day.

What Are Your Favorite Benefits/Perks?

I received a discount.
Zippia Official Logo

5.0

Zippia UserMay 2021

5.0

Zippia Official LogoZippia UserMay 2021

What Do You Like About Working There?

Customer service

What DON'T You Like About Working There?

Paying for parking

What Are Your Favorite Benefits/Perks?

My personality with people and providing great service and being a great team player
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The Team At Macy's

    Jeffrey Gennette (CEO)

    Rowland Macy (Founder)

The Inside Scoop
Macy's, Inc. is an omnichannel retailer that delivers fashion and affordable luxury to customers through outstanding stores, dynamic online sites and mobile apps. The company operates approximately 690 department stores under the nameplates Macy's and Bloomingdale's, and more than 180 specialty stores that include Bloomingdale's The Outlet, Bluemercury, Macy's Backstage and STORY. Macy's offers distinctive assortments including exclusive and fashion brands such as: Versace, Jessica Simpson, DKNY, Donna Karan, and much more.
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Macy's Company Rankings

Macy's is ranked #22 on the Best Retail Companies to Work For in Ohio list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Macy's Salaries

How much does Macy's pay?
The national average salary for a Macy's employee in the United States is $31,023 per year. Employees in the top 10 percent can make over $43,000 per year, while employees at the bottom 10 percent earn less than $21,000 per year.
7.4
Salary Score
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Average Employee Earnings

Macy's Salaries By Job Title

While Macy's employees earn an average yearly salary of $31,023, different roles can command different wages. Some of the positions that earn high wages at Macy's include Team Manager, Team Leader, Sales Representative, and Counter Manager. A worker with the title Team Manager salary at Macy's can earn an average yearly salary of $109,990. Other roles at Macy's include Customer Service Representative and Sales Associate. A Customer Service Representative at Macy's earns an average yearly salary of $28,922.
Title
ascdesc
Average Salarydesc
Team Manager
Salary Range93k - 128k$110k$109,990
Team Leader
Salary Range45k - 79k$60k$59,739
Sales Representative
Salary Range34k - 47k$41k$40,715
Counter Manager
Salary Range32k - 40k$36k$36,389
Warehouse Worker
Salary Range33k - 38k$36k$35,556
Asset Protection Detective
Salary Range32k - 38k$35k$35,457
Picker And Packer
Salary Range31k - 36k$34k$33,989
Beauty Advisor
Salary Range31k - 36k$34k$33,515
Loss Prevention Agent
Salary Range32k - 34k$33k$33,395
Loss Prevention Officer
Salary Range32k - 34k$33k$33,332
$26k
$128k

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Macy's Careers

On average, employees at Macy's stay with the company for 2.7 years. Employees most commonly join Macy's after leaving Walmart. When they leave Macy's, they most frequently get their next job at Walmart.

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Macy's Employee Demographics

9.8
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Genders

Male

33.6 %

Female

66.4 %

Ethnicity

White

57.2 %

Hispanic or Latino

19.9 %

Black or African American

11.2 %

Foreign Languages Spoken

Spanish

65.1 %

French

8.9 %

Arabic

2.8 %
See More About Macy's Demographics

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Macy's Employees Education

Of the 130,000 employees at Macy's, 10.6% attended Miami Dade College. Employees at Macy's most frequently majored in Business, and most employees’ highest level of education is a Bachelors.

Schools

Miami Dade College

10.6 %

Fashion Institute of Technology

8.2 %

Florida State University

5.7 %

Majors

Business

24.2 %

Criminal Justice

7.4 %

Psychology

7.1 %

Degrees

Bachelors

36.5 %

High School Diploma

31.1 %

Associate

18.2 %

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Macy's Employee Political Affiliation

Macy's employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Macy's employee was by Julie Weiser. Julie Weiser donated $43,000 to the Republican Party.

Parties

Democratic Party

75.2 %
-

Republican Party

23.9 %
-

Minnesota Democratic–Farmer–Labor Party

0.7 %
-

Libertarian Party

0.2 %
-

Employee Political Donations

NameJob TitlePartyDonation
Julie WeiserExecutiveRepublican Party$43,000
Karen HoguetChief Finance OfficerRepublican Party$22,700
Thomas CodyExecutive Vice PresidentRepublican Party$16,600
Robert SmithVice PresidentDemocratic Party$14,900
David HoguetPresidentRepublican Party$11,200
Andrew WingroveVice PresidentDemocratic Party$10,300
Charles MillerAttorneyDemocratic Party$9,600
Robert MacyOwnerRepublican Party$8,500
Tess AzzatoSales AssociateRepublican Party$6,835
Elaine LAUSoftware DeveloperDemocratic Party$6,015
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Macy's Employment Videos

Macy's Financial Performance

9.9
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1929

Organization type

Public

Macy's Financing Rounds

DateAmountSecurity Type
Jun 9, 2020$4,500,000,000Post Ipo Debt

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Macy's Subsidiaries

Subsidiaries to Macy's include FDS Bank and Bloomingdale's. Employees at the parent company, Macy's, earn $31,023. In comparison, the salaries at FDS Bank and Bloomingdale's are $57,199 and $38,361.
Company
ascdesc
Average Salarydesc

FDS Bank

Salary Range36k - 88k$57k$57,199
Bloomingdale's
Salary Range27k - 54k$38k$38,361
$27k
$88k

Macy's Competitors

Based on our research, similar companies to Macy's are Bloomingdale's, New York & Company, and The TJX Companies. The wages at Bloomingdale's average higher than the other similar companies, where the median salary is $38,361 per year. Employees at New York & Company earn an average of $33,859 per year, and the employees at The TJX Companies earn an average salary of $33,808 per year.
Companydesc
Average Salarydesc
Bloomingdale's
Salary Range27k - 54k$38k$38,361
New York & Company
Salary Range26k - 43k$34k$33,859
The TJX Companies
Salary Range22k - 50k$34k$33,808
L Brands
Salary Range23k - 47k$34k$33,631
Nordstrom
Salary Range23k - 47k$33k$33,114
Lord & Taylor
Salary Range26k - 41k$33k$33,079
Walgreens
Salary Range22k - 48k$33k$33,069
J. C. Penney
Salary Range25k - 43k$33k$32,942
Dillard's
Salary Range23k - 45k$33k$32,636
Aeropostale
Salary Range26k - 38k$32k$32,159
$21k
$54k

Frequently Asked Questions about Macy's

When was Macy's founded?

Macy's was founded in 1929.

How many Employees does Macy's have?

Macy's has 130,000 employees.

How much money does Macy's make?

Macy's generates $25.3B in revenue.

What industry is Macy's in?

Macy's is in the retail industry.

What is Macy's's mission?

Macy's's mission statement is "Our goal is to be a retailer with the ability to see opportunity on the horizon and have a clear path for capitalizing on it. To do so, we are moving faster than ever before, employing more technology and concentrating our resources on those elements most important to our core customers."

What type of company is Macy's?

Macy's is a public company.

Who are Macy's's competitors?

Macy's competitors include Nordstrom, DICK'S Sporting Goods, Aeropostale, Walgreens, Dillard's, Ross Stores, Kohl's, Bed Bath & Beyond, Forever 21, Lord & Taylor, New York & Company, Dollar General, The TJX Companies, J. C. Penney, Sears Holdings, L Brands, Bloomingdale's, Burlington Stores, The Home Depot, Toys R Us.

Who works at Macy's?

Jeffrey Gennette (CEO)

Rowland Macy (Founder)

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Macy's FAQs

Does Macy's drug test?

Yes, Macy's does drug test. Whether or not Macy's will ask you for a drug test depends on the position and, in some cases, the location and preferences of the hiring manager. Macy's uses a 5-panel urine sample analyzed by a third-party lab.

Applicants to positions in asset protection, management, or the warehouse are more likely to be asked to submit to a pre-employment drug test. Warehouse workers, especially those who operate heavy equipment, may also be randomly drug tested.

Macy's formally states in its code of conduct that it is a drug-free workplace. Employees are not permitted to report to work or operate any company equipment under the influence of drugs or alcohol. The sole exception to the policy is if alcohol is served at company-sponsored events.

Macy's also prohibits the use of tobacco or vaping products in or around its stores.

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Does Macy's hire felons?

Yes, Macy's does hire felons. Macy's prides itself on its dedication to people of all different backgrounds, including former felons. However, felonies like financial crimes, sexual crimes, or crimes involving moral turpitude may disqualify a candidate from employment with Macy's, or at least from consideration for cash handling roles.

Macy's generally has a history of hiring employees who have criminal records. Macy's hires honest and hardworking individuals who work well on a team and are able to follow directions. The company will consider the severity of an applicant's crimes and how long ago the incidents occurred in its assessment of the applicant's fit.

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How do you answer, "Why are you interested in working for Macy's"?

You answer, "Why are you interested in working for Macy's?" by focusing on its impact on the community, its outstanding collection of fashion and designer products, and your ability to grow professionally if hired. We recommend including at least three reasons that reflect your own personal interests and style.

Top reasons why you would want to work at Macy's may include:

  • Your love of its product and service makes you proud to represent it

  • Macy's is a historical leader in its industry, founded in 1858

  • Macy's is one of the largest and most successful department stores in the United States

  • Macy's prides itself on its dedication to people of all different backgrounds

  • You love Macy's clothing and are excited about the prospect of being able to shop with an employee discount

  • As a future fashion designer, it would be a great learning experience to be exposed to so many beautiful designer purses and handbags

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How do you write a cover letter for a job at Macy's?

You write a cover letter for a job at Macy's by demonstrating your passion for fashion, skills for customer service, and ability to thrive in collaborative environments. Macy's works to create an environment that is focused on diversity and inclusion, that is customer-first, innovative and collaborative.

We recommend referencing these values when describing your own skills and qualifications. For example, if you're applying for a sales associate position, which involves interacting with customers and being aware of fashion trends, it's important to touch on your interpersonal communication skills and passion for retail.

Explain past experiences where you demonstrated a customer-first approach. Also, highlight your love for fashion, and how you plan to spread your enthusiasm as a Macy's sales associate.

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How old do you have to be to work at Macy's?

You must be 18 years old to work at most Macy's locations. This applies to all entry-level positions, including sales associates, stockers, and warehouse workers. Models for Macy's promotional materials may sometimes be minors, but they are hired by agencies contracted by Macy's, and are not employed by Macy's directly.

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What benefits does Macy's offer?

Macy's offers a comprehensive employee benefits program that includes healthcare, retirement planning, paid time off, tuition reimbursement, and discounts. Some benefits are available to all employees, while some are only available to full-time workers.

Health benefits

  • Health, dental, and vision insurance

  • Short- and long-term disability insurance for accidents or illness

  • Group life insurance and death benefits, which cover certain causes of death

Retirement benefits

  • 401(k) plan, with company matching of 100% on the first 1% of your contribution, and 50% on the next 5%, equaling a 3.5% match when you contribute 6% of your total pay

  • Defined benefit pension plan

  • Defined contribution pension plan

Paid time off

  • Employees of two years or more receive two weeks paid vacation per year

  • Employees of nine years or more receive three weeks paid vacation per year

  • One additional flexible paid holiday, to support employee well-being and provide flexibility to take off a holiday that is important to them

  • 40 days paid maternity leave

Tuition reimbursement

  • Debt-free education benefit program to its team members, covering 100% of tuition, books and fees for high school completion, college prep, English-language learning, associate and bachelor's degrees, boot camps, and professional certificates within Macy's debt-free network

Employee perks

  • Employee discount of 40%, applicable to sales items

  • Opportunity to be in the Macy's Thanksgiving Day Parade

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What is the dress code at Macy's?

The dress code at Macy's depends on the department and position, but is generally business casual. Macy's outlines specific guidelines for dress in its various departments as follows:

  • General sales associates: basic, unbranded clothing in solid colors (black is preferred), with professional footwear, and accessories similar to those sold in-store

  • Specialists in Junior's, Young Men's, Impulse, MStyleLab, and Denim departments: tasteful, trendy clothing that reflects the style of the department; an employee who works in multiple departments should dress in the style of the most sophisticated one

  • Warehouse workers: khaki, twill, or woven pants of any color, paired with a professional top of any color, and closed-toed shoes; denim is allowed to be worn by Dock and Receiving Associates

  • Loss Prevention workers: plainclothes Loss Prevention staff dress in street clothes, enabling them to blend in with customers; entry-level Loss Prevention staff wear black pants with a company-issued red jacket, while senior Loss Prevention staff wear black pants and a company-issued black jacket

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What is the hiring process at Macy's?

The hiring process at Macy's involves an online application, initial phone screening, and a series of interviews lasting between 15 to 45 minutes. The entire hiring process for a retail position takes one to two weeks. For a management or corporate position, the hiring process takes between three to five weeks.

Macy's prefers that potential candidates complete an online application rather than a paper application. Using Macy's career portal, search and select your preferred job position. Next, you will be asked to create an account and upload your resume or fill out an application with your work information.

Macy's will request the personal information needed to perform a background check during the online application process. There are also questions about how many hours you can work and what department you want to work in.

You will also be asked to complete a personality assessment that takes between 35 to 40 minutes to complete. Depending on the position, you may be asked some questions related to the job responsibilities. It generally takes 24 to 48 hours for your application to be reviewed by a hiring manager, depending on the volume of applicants.

Following that, the HR Department will contact you by phone if they think you are a suitable candidate. The phone screening lasts between 10 to 15 minutes and involves questions relating to why you want to work at Macy's, your style, and your experience in customer service.

Common Macy's interview questions include:

  • Why do you want to work at Macy's?

  • What do you know about Macy's?

  • What do you think an ideal customer service interaction would be?

  • What is your favorite thing about fashion?

  • Tell us about yourself.

  • What are your strengths and weaknesses?

  • How would you handle an angry customer?

  • Do you believe customer service is important and why?

  • Where do you see yourself in five years?

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Zippia gives an in-depth look into the details of Macy's, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Macy's. The employee data is based on information from people who have self-reported their past or current employments at Macy's. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Macy's. The data presented on this page does not represent the view of Macy's and its employees or that of Zippia.

Macy's may also be known as or be related to Federated Department Stores, Inc. (1929–2007), Macy's, Macy's Inc, Macy's, Inc. and Macy’s.