The Organization’s MissionOur goal is to be a retailer with the ability to see opportunity on the horizon and have a clear path for capitalizing on it. To do so, we are moving faster than ever before, employing more technology and concentrating our resources on those elements most important to our core customers.
Perks of Working at Macy'sMacy's offers competitive pay and benefits in a caring and service-oriented work environment.
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Jeffrey Gennette (CEO)
Rowland Macy (Founder)
Macy's is ranked #22 on the Best Retail Companies to Work For in Ohio list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.
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Hispanic or Latino
Black or African American
Of the 130,000 employees at Macy's, 10.6% attended Miami Dade College. Employees at Macy's most frequently majored in Business, and most employees’ highest level of education is a Bachelors.
Miami Dade College
Fashion Institute of Technology
Florida State University
High School Diploma
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Macy's employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Macy's employee was by Julie Weiser. Julie Weiser donated $43,000 to the Republican Party.
Minnesota Democratic–Farmer–Labor Party
Employee Political Donations
|Julie Weiser||Executive||Republican Party||$43,000|
|Karen Hoguet||Chief Finance Officer||Republican Party||$22,700|
|Thomas Cody||Executive Vice President||Republican Party||$16,600|
|Robert Smith||Vice President||Democratic Party||$14,900|
|David Hoguet||President||Republican Party||$11,200|
|Andrew Wingrove||Vice President||Democratic Party||$10,300|
|Charles Miller||Attorney||Democratic Party||$9,600|
|Robert Macy||Owner||Republican Party||$8,500|
|Tess Azzato||Sales Associate||Republican Party||$6,835|
|Elaine LAU||Software Developer||Democratic Party||$6,015|
Macy's Financing Rounds
|Jun 9, 2020||$4,500,000,000||Post Ipo Debt|
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Jeffrey Gennette (CEO)
Rowland Macy (Founder)
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Yes, Macy's does drug test. Whether or not Macy's will ask you for a drug test depends on the position and, in some cases, the location and preferences of the hiring manager. Macy's uses a 5-panel urine sample analyzed by a third-party lab.
Applicants to positions in asset protection, management, or the warehouse are more likely to be asked to submit to a pre-employment drug test. Warehouse workers, especially those who operate heavy equipment, may also be randomly drug tested.
Macy's formally states in its code of conduct that it is a drug-free workplace. Employees are not permitted to report to work or operate any company equipment under the influence of drugs or alcohol. The sole exception to the policy is if alcohol is served at company-sponsored events.
Macy's also prohibits the use of tobacco or vaping products in or around its stores.
Yes, Macy's does hire felons. Macy's prides itself on its dedication to people of all different backgrounds, including former felons. However, felonies like financial crimes, sexual crimes, or crimes involving moral turpitude may disqualify a candidate from employment with Macy's, or at least from consideration for cash handling roles.
Macy's generally has a history of hiring employees who have criminal records. Macy's hires honest and hardworking individuals who work well on a team and are able to follow directions. The company will consider the severity of an applicant's crimes and how long ago the incidents occurred in its assessment of the applicant's fit.
You answer, "Why are you interested in working for Macy's?" by focusing on its impact on the community, its outstanding collection of fashion and designer products, and your ability to grow professionally if hired. We recommend including at least three reasons that reflect your own personal interests and style.
Top reasons why you would want to work at Macy's may include:
Your love of its product and service makes you proud to represent it
Macy's is a historical leader in its industry, founded in 1858
Macy's is one of the largest and most successful department stores in the United States
Macy's prides itself on its dedication to people of all different backgrounds
You love Macy's clothing and are excited about the prospect of being able to shop with an employee discount
As a future fashion designer, it would be a great learning experience to be exposed to so many beautiful designer purses and handbags
You write a cover letter for a job at Macy's by demonstrating your passion for fashion, skills for customer service, and ability to thrive in collaborative environments. Macy's works to create an environment that is focused on diversity and inclusion, that is customer-first, innovative and collaborative.
We recommend referencing these values when describing your own skills and qualifications. For example, if you're applying for a sales associate position, which involves interacting with customers and being aware of fashion trends, it's important to touch on your interpersonal communication skills and passion for retail.
Explain past experiences where you demonstrated a customer-first approach. Also, highlight your love for fashion, and how you plan to spread your enthusiasm as a Macy's sales associate.
You must be 18 years old to work at most Macy's locations. This applies to all entry-level positions, including sales associates, stockers, and warehouse workers. Models for Macy's promotional materials may sometimes be minors, but they are hired by agencies contracted by Macy's, and are not employed by Macy's directly.
Macy's offers a comprehensive employee benefits program that includes healthcare, retirement planning, paid time off, tuition reimbursement, and discounts. Some benefits are available to all employees, while some are only available to full-time workers.
Health, dental, and vision insurance
Short- and long-term disability insurance for accidents or illness
Group life insurance and death benefits, which cover certain causes of death
401(k) plan, with company matching of 100% on the first 1% of your contribution, and 50% on the next 5%, equaling a 3.5% match when you contribute 6% of your total pay
Defined benefit pension plan
Defined contribution pension plan
Paid time off
Employees of two years or more receive two weeks paid vacation per year
Employees of nine years or more receive three weeks paid vacation per year
One additional flexible paid holiday, to support employee well-being and provide flexibility to take off a holiday that is important to them
40 days paid maternity leave
Debt-free education benefit program to its team members, covering 100% of tuition, books and fees for high school completion, college prep, English-language learning, associate and bachelor's degrees, boot camps, and professional certificates within Macy's debt-free network
Employee discount of 40%, applicable to sales items
Opportunity to be in the Macy's Thanksgiving Day Parade
The dress code at Macy's depends on the department and position, but is generally business casual. Macy's outlines specific guidelines for dress in its various departments as follows:
General sales associates: basic, unbranded clothing in solid colors (black is preferred), with professional footwear, and accessories similar to those sold in-store
Specialists in Junior's, Young Men's, Impulse, MStyleLab, and Denim departments: tasteful, trendy clothing that reflects the style of the department; an employee who works in multiple departments should dress in the style of the most sophisticated one
Warehouse workers: khaki, twill, or woven pants of any color, paired with a professional top of any color, and closed-toed shoes; denim is allowed to be worn by Dock and Receiving Associates
Loss Prevention workers: plainclothes Loss Prevention staff dress in street clothes, enabling them to blend in with customers; entry-level Loss Prevention staff wear black pants with a company-issued red jacket, while senior Loss Prevention staff wear black pants and a company-issued black jacket
The hiring process at Macy's involves an online application, initial phone screening, and a series of interviews lasting between 15 to 45 minutes. The entire hiring process for a retail position takes one to two weeks. For a management or corporate position, the hiring process takes between three to five weeks.
Macy's prefers that potential candidates complete an online application rather than a paper application. Using Macy's career portal, search and select your preferred job position. Next, you will be asked to create an account and upload your resume or fill out an application with your work information.
Macy's will request the personal information needed to perform a background check during the online application process. There are also questions about how many hours you can work and what department you want to work in.
You will also be asked to complete a personality assessment that takes between 35 to 40 minutes to complete. Depending on the position, you may be asked some questions related to the job responsibilities. It generally takes 24 to 48 hours for your application to be reviewed by a hiring manager, depending on the volume of applicants.
Following that, the HR Department will contact you by phone if they think you are a suitable candidate. The phone screening lasts between 10 to 15 minutes and involves questions relating to why you want to work at Macy's, your style, and your experience in customer service.
Common Macy's interview questions include:
Why do you want to work at Macy's?
What do you know about Macy's?
What do you think an ideal customer service interaction would be?
What is your favorite thing about fashion?
Tell us about yourself.
What are your strengths and weaknesses?
How would you handle an angry customer?
Do you believe customer service is important and why?
Where do you see yourself in five years?
Zippia gives an in-depth look into the details of Macy's, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Macy's. The employee data is based on information from people who have self-reported their past or current employments at Macy's. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Macy's. The data presented on this page does not represent the view of Macy's and its employees or that of Zippia.
Macy's may also be known as or be related to Federated Department Stores, Inc. (1929–2007), Macy's, Macy's Inc, Macy's, Inc. and Macy’s.