Senior Customer Relations Specialist - Bridgewater, NJ - Hybrid
Bridgewater, NJ jobs
Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it-where your skills and values drive our collective progress and impact.
As a Sr. Customer Relations Specialist, you will expertly support day-to-day orders through the Order to Cash process, ensuring orders are delivered on time.
In this role, you will also be instrumental in championing efforts like sample EDI, IDOC, and inventory reconciliation with our third-party logistics partners. Collaborating with various business partners across the organization, you will help achieve the company's sales and revenue goals, measured through insightful customer scorecards. Your performance will showcase the highest level of operational effectiveness, ensuring that we consistently deliver exceptional customer service.
Responsibilities:
* Oversight of EDI IDOCs (monitoring and resolution)
* Manage escalations from junior specialist to correspondence between stakeholders and cross-functional teams
* Daily review of team open order monitoring
* Identify inventory discrepancies and follow up with internal stakeholders, 3PL, or Global Information Technology teams to get timely and accurate resolution. Track and trend inventory reconciliation issues
* Service to Bausch Health National Trade Directors, wholesale/retail customers, sales force, government, hospitals, and institutions
* Collaborate cross-functionally with Trade Operations, Supply Chain, Finance, Quality, Regulatory Affairs, and Commercial teams to ensure alignment and issue resolution
* Serve as the senior point of contact for escalated issues from trade customers (e.g., wholesalers, distributors, pharmacy chains, hospitals)
* Analyze and troubleshoot complex customer service cases involving controlled substances, temperature-sensitive products, and regulatory documentation
* Monitor service level metrics and proactively identify areas for process improvement
* Support and train junior team members on SOPs, systems, and best practices
* Participate in audits, inspections, and quality reviews by providing accurate documentation and process knowledge
* Generate standard/ad Hoc reports for tracking, monitoring, and analyzing data
* Prepare and distribute key reports like, product availability, open order report, inventory
* Manage temperature excursions escalations
* Support customer inquiries related to shipping, pricing discrepancies, and product returns, issues with urgency
Consignment Order Management Support:
* Analyzes order management trends for assigned consignment accounts and provides recommendations for efficiencies and other improvements to improve the customer experience and company results
* Work closely with Walgreens to manage inventory levels at distribution and store levels
* Monitor inventory level of the products based on the information provided by the customers / Walgreens before releasing the orders
* Track shipments to ensure all approved orders were released and shipped promptly
Drive Continuous Improvement:
* Develop Key Performance Indicators (KPIs) to ensure orders are processed and delivered according to customer needs
* Identify and initiate process improvements where applicable for superior customer service
Qualifications:
* High School Diploma, required
* Bachelor's degree in business or finance. In lieu of a degree, a minimum of 3 years of customer service-related experience, preferably in Pharmaceutical or Healthcare related industry
* Proficient in key software applications, including Microsoft Office, as well as ERP, SAP preferred
* Knowledge of current Good Manufacturing Practices (GMP), Food and Drug Administration (FDA), and regulatory pharmaceutical marketing and manufacturing principles, practices, and their application is preferred
* Ability to work effectively both independently and in a team, with the ability to interact with all levels of personnel, customers, and vendors in alignment with Bausch Health's business processes
* Lead and facilitate meetings
* Analytical and problem-solving skills, including the ability to conduct root cause analysis
* Strategic thinking about customer experience and revenue, with decision-making authority within scope of responsibility
* Strong multitasking and prioritization abilities, with effective time management and organizational skills, with a high level of accuracy
* Experience working with 3PL providers and large pharmaceutical distributors (e.g., McKesson, Cencora, Cardinal Health), preferred
* Involvement in system implementation or process automation projects, preferred
* Working knowledge of commercial contracts and chargebacks, preferred
#LI-Hybrid
The range of starting base pay for this role is 62K - 70K. Actual starting pay will be based on a wide range of factors including, but not limited to, relevant skills, experience, qualifications and location. In addition to base pay, this position is eligible for participation in either (i) our annual bonus program or (ii) a sales incentive plan.
Benefits package includes comprehensive Medical (includes Prescription Drug), Dental, Vision, Flexible Spending Accounts, 401(k) with matching company contribution, 3-weeks paid time off plus paid sick time, tuition reimbursement, parental leave, short- and long-term disability, life insurance, accidental death & dismemberment insurance, 12 paid holidays (including floating holidays), employee referral bonuses and employee discounts.
We are an Equal Opportunity Employer. EOE Disability/Veteran. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
Strategic Account Executive
Hoboken, NJ jobs
The Strategic Account Executive reports to the Vice President of Strategic Accounts within the Client Growth team, part of the Revenue Organization under the Chief Commercial Officer. In this role, you will be the primary commercial partner for our existing clients, serving as a trusted advisor as you help them expand their use of HRS programs, solutions, and services. Your core focus will be identifying and converting expansion, cross-sell, and upsell opportunities that drive meaningful revenue growth.
Key Responsibilities:
* Build and maintain strategic relationships at the executive level
* Lead and execute strategic account growth plans
* Identify and close opportunities including new programs, solutions and services
* Serve as escalation point for internal and external client needs
* Collaborate with Client Strategy team to prepare and, when appropriate, lead business reviews
* Build client champions and convert them into HRS evangelists
* Partner cross-functionally with internal stakeholders to ensure long-term client success
Primary KPIs:
* Achievement of assigned revenue quota for Client Growth accounts (commissioned)
* Pipeline development and opportunity creation within assigned accounts (non-commissioned)
Requirements:
* 5+ years of experience in account management, sales, business development, or consulting
* Proven success in building and managing executive-level relationships at health systems
* Demonstrated success in upsells and expansion revenue generation
* Strong verbal and written communication skills
* Deep interest and/or experience in healthcare technology
* Ability to understand and articulate operational and technical product capabilities
* Self-starter with strong sense of accountability
* Comfortable working cross-functionally with product, engineering, and marketing teams to drive client satisfaction and outcomes
What We Offer:
* Competitive salary commensurate with experience
* Flexible hours and fully remote work environment
* Unlimited PTO
* Comprehensive medical, dental, vision, disability, and life insurance packages
* Flexible spending accounts and commuter benefits
* 401(k) savings plan with company match
* Company-sponsored events and team-building activities
* The opportunity to work with a passionate, mission-driven team
About HRS:
For over a decade, HRS has been at the forefront of the Remote Patient Monitoring (RPM) landscape, consistently delivering proven clinical and financial outcomes that have positively impacted over a million patients. Recognized as a leader in RPM since 2020, HRS has received accolades from KLAS, Frost & Sullivan, US News, and Avia for our innovative solutions and strong partner ecosystem.
Our Mission at HRS is to put patients first because technology should empower healing, not merely enable delivery. Through patient-centric care models, connected monitoring, seamless logistics, and actionable insights we support clinicians and healthcare organizations in delivering exceptional, scalable care at home so that healing becomes living.
Our Vision is to redefine healthcare by enabling care at home for every condition and every patient, remotely delivered across the full continuum and powered by intelligent, personal technology that's effortless to adopt. Where better clinical outcomes for patients ease financial strain for providers, unlock new pathways for growth, and simplify transitions of care to bring clarity, continuity, and dignity to every moment of the health journey.
Equal Opportunity Employer Statement:
HRS celebrates and supports diversity and is committed to creating an inclusive environment for all employees. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or other legally protected characteristics.
Medical Oncologist / Director, Clinical Research
East Brunswick, NJ jobs
Job Description
The START Center for Cancer Research (“START”) is the world's largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering access to cutting edge trials throughout the US and Europe. Today, with over 1,300 studies completed, and with research facilities in the United States and in Spain, Portugal, and Ireland, START's mission is to accelerate the development of new anticancer drugs that will improve the quality of life and survival for patients with cancer and lead to its eventual cure. To date, over 43 therapies conducted at START locations have obtained FDA/EMA approval. Incredibly, while Academic Medical Centers (AMCs) conduct 80% of cancer trials, such trials reach only 20% of the patient population - leaving the majority of patients who are treated in community practices and hospitals without access to a clinical trial when their care journey calls for one. START serves the many - by bringing cancer trials to physicians and their patients in community hospitals and practices when hope is needed most.
START represents the world's largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda - the most effective cancer drug in medical history.
We are seeking a Director, Clinical Research / Clinical Investigator. The Clinical Principal Investigator (PI) is a physician-scientist responsible for the overall preparation, conduct, and management of sponsored projects, ensuring compliance with all regulatory requirements and institutional policies. This role will manage the development and execution of clinical trial protocols, contribute to data analysis, and maintain strong communication and alignment with sponsors.
This role is based on site in East Brunswick, New Jersey.
Essential Responsibilities
Manage early phase clinical trials by providing overarching medical direction and comprehensive medical reviews of protocols in conformance with the investigational plan and good clinical practice.
Provide medical and scientific feasibility of all new sponsor inquiries driving growth through strategic partnerships.
Lead and manage a matrix team of responsible for responsible for the conduct of early phase oncology trials.
Ensure the safety and well-being of all participants in the study at the trial site are protected.
Ensure data collected at the study site is credible and accurate.
Ensure the rights, integrity, and confidentiality of all participants in the trial at the site are protected.
Develop close personal working relationships with Sponsors and Clinical Research Organizations involved in study conduct.
Provide expert guidance and support to clinical operations research staff and sponsor client.
Lead continuous quality improvement efforts for clinical research services, integrating best practices and fostering a culture of research excellence.
Develop and implement strategies to enhance patient recruitment and retention in clinical trials.
Required Education and Experience:
M.D. or equivalent.
Board Certified in Hematology and/or Medical Oncology.
Clinical trials experience with a strong interest in drug development.
Ability to critically analyze clinical scientific data and literature.
Understanding of GCP principles, safety and adverse event reporting, FDA regulations, and biomedical research ethics.
A passion for providing excellent clinical care and for working in a collaborative / team-oriented environment.
Preferred Education and Experience:
Previous experience with industry sponsored clinical trials.
Excellent communication skills, with experience in publishing and presenting at scientific meetings.
Translational research experience and familiarity with pharmacokinetics and pharmacodynamics.
Best-in-Class Benefits and Perks
We value our employees' time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including:
Comprehensive health coverage: Medical, dental, and vision insurance options provided
Robust retirement planning: 401(k) plan available with employer matching
Financial security: Company-paid life and disability insurance for added protection
Flexible financial options: Health savings and flexible spending accounts offered
Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided
Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
More about The START Center for Cancer Research
Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. START represents the world's largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. Learn more at STARTresearch.com.
Ready to be part of a team changing the future of cancer treatment?
Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Product Documentation Specialist, (Remote)
Cherry Hill, NJ jobs
Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation.
NOTE: This position focuses on operational and process documentation, not technical or engineering documentation.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation.
- Perform strategic and ad-hoc data work in support of Product Managers and Product Owners
- Analyze and manage moderately complex business process flows and updates to system process flows and requirements.
- Create and maintain technical documentation / product development & customer education materials
- Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials.
- Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained.
- Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence.
- Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments.
- Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials.
- Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures.
- Review and improve existing documentation to enhance clarity, usability, and compliance with standards.
- Support process improvement initiatives by documenting changes, workflows, and system updates.
- Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively.
Minimum Requirements
- Bachelor's Degree or equivalent experience and 3+ Years.
- Preferred SAFe Agile Certification(s).
- Preferred Jira/Confluence experience.
- Preferred learning development / documentation experience.
- Preferred technical writing experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- 3 years' relevant experience with documentation and supporting process improvement initiatives.
- Strong attention to detail and organizational skills.
- Excellent written communication skills with the ability to create clear, concise, and accurate documentation.
- Experience working collaboratively with internal stakeholders to gather information and develop documentation.
- Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint).
- Ability to manage multiple documentation projects simultaneously and meet deadlines.
Preferred Requirements
- Previous experience in product documentation, writing, or business support role.
- Knowledge of process improvement methodologies
Home Office Requirements
- Maximus provides company-issued computer equipment and cell phone
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
68,000.00
Maximum Salary
$
75,000.00
Easy ApplyCare Advisor - Remote
Trenton, NJ jobs
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** .
**Job Summary:**
CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you.
**Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
**Job Type:** Full-Time, Hourly
**Essential Job Functions:**
+ Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
+ Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
+ Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system
+ Work collaboratively and professionally with other team members and teams within CareLinx
+ Exhibit excellent verbal and written communication skills via phone, email, and text
**Specific Skills/ Attributes:**
+ Effective time management skills and high attention to detail
+ Excellent verbal and written communication skills
+ Superior organization and multitasking capabilities
+ Goal-driven, problem solver
+ Professional, confident, outgoing demeanor
+ Experience working with Microsoft Office Suite
+ Ability to maintain strict confidentiality, and exercise good judgment
+ Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
+ Additional job duties may be assigned on an as-needed basis
**Qualifications:**
+ High school diploma or equivalent, required
+ Military experience is a plus but not required
+ Some college-level coursework, preferred
+ At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
+ Previous healthcare experience preferred
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Cherry Hill, NJ jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
Easy ApplyKey Markets Strategy & Operations Lead, Group Benefits
Holmdel, NJ jobs
As Key Markets Strategy & Operations Lead, you will be accountable for providing thought leadership, capabilities, tools, resources, and distribution support to maximize the growth potential of Key Markets, Guardian's fastest growing Group Benefits channel which focuses on PEOs and technology aggregators that operate in the non-traditional group insurance space.
You will partner with various functional partners and stakeholders to deliver operational excellence for Guardian partners and clients while always leading with a customer mindset. Ultimately, you provide the ongoing capabilities necessary to drive market-leading differentiation through specialized solutions that anticipate the evolving needs of our distribution partners and clients and meet Guardian's objective of driving sustainable industry leading profitable revenue growth. You will report directly to the Head of Distribution Strategy and Market Management within Group Benefits and are accountable for enabling the operational success of our Key Markets distribution organization.
You Will:
Be accountable for driving operational and system enhancements that create a differentiated customer experience for Key Markets
Partner with the field to identify channel partner needs, drive alignment and and manage portfolio of capability investments
Engage with functional stakeholders to ensure resource capacity and strategic alignment to meet channel needs
Support effective distribution execution by providing the right tools/processes and building the right knowledge
Serve as SME for operational processes and best practices serving the needs of Key Markets partners
Act as the business owner for bringing new opportunities to market
Articulate channel needs and influence support across organizational initiatives to ensure channel needs are met for new capabilities and solutions
Partner with client management to expand upon solutions leveraged in market to drive employer and member engagement in benefits
Facilitate the need for expanded technical and integration capabilities
Engage on high profile partner initiatives as needed
You Have:
Minimum of 8 years in distribution facing operations roles for a multi-faceted corporation (insurance industry preferred).
Deep expertise in specialty and alternative distribution models and associated operational needs.
Proven success in designing and implementing innovative strategies to enhance the customer experience in a digital consumer-centric ecosystem.
A strong process and system orientation and an ability to identify impacts of change while optimizing business value.
Strong general management mindset and experience with broad functional strategy development and execution.
Commercial insurance, financial services and/or management consulting experience preferred.
Strong background in business case development and execution.
High energy with strong executive presence and public speaking skills including presentation to C-Suite, as well as field stakeholders.
Relentless focus on innovative strategic thought leadership and a track record of success in effecting change, having delivered quantifiable impact on company revenue.
Compelling presentation skills e.g. comfortable speaking at large group conferences and webinars.
Location, Work Arrangement, and Travel:
Preferred locations for this position include New York, NY; Holmdel, NJ; Boston, MA; and Bethlehem, PA.
The work arrangement will be hybrid (three days per week in a local Guardian Office; two days working from home).
Approximately 10-15% associated with this position.
Salary Range:
$118,980.00 - $195,465.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Auto-ApplyPhD Audio AI Engineer (Speech Conversion, TTS & ASR)
Trenton, NJ jobs
Audio AI Engineer What you can expect As an Audio AI Engineer, you will research and develop algorithms for accent conversion, voice conversion, speech synthesis, and speech recognition on low-latency streaming architectures. You'll prototype and refine end-to-end audio models that enhance intelligibility and naturalness while maintaining speaker identity. Working closely with product and platform teams, you'll help bring these models into real-time communication systems. You will also evaluate and optimize model performance across dimensions such as quality, latency, and scalability. Staying current with advances in speech processing, you'll contribute to innovation through patents and internal knowledge sharing.
About the Team
Zoom's Audio team develops real-time audio features based on AI algorithms. Members of the team are spread worldwide, including the U.S., China and Singapore.
Responsibilities
+ Researching, designing, and developing algorithms for accent conversion, voice conversion, speech synthesis, and automatic speech recognition, focusing on low-latency streaming architectures
+ Prototyping end-to-end audio models that enhance intelligibility and naturalness while preserving speaker identity and expressiveness.
+ Collaborating closely with product and platform teams to integrate models into real-time video and audio communication systems.
+ Analyzing and optimizing model performance across speech quality, latency, robustness, and scalability dimensions.
+ Staying current with the latest developments in speech processing research, and contribute to the community through patents, and internal knowledge sharing.
What we're looking for
+ Hold a PhD or equivalent experience in a relevant field in Streaming, Voice Conversion, TTS, or ASR.
+ Show proficiency in deep learning frameworks like PyTorch or TensorFlow.
+ Demonstrate effective programming skills in Python, C/C++, or similar languages.
+ Have an understanding of sequence modeling architectures (Transformers, RNNs, diffusion models, or conformers).
+ Demonstrate experience developing and deploying low-latency, real-time speech or audio models with streaming architectures and optimized pipelines.
+ Show familiarity with model compression and acceleration techniques, including quantization, pruning, and distillation.
+ Exhibit experience working with real-time audio systems in networked communication environments.
+ Publish in top-tier conferences such as ICASSP, INTERSPEECH, NeurIPS, and ICLR.
+ Must be fluent in Mandarin
Salary Range or On Target Earnings:
Minimum:
$127,700.00
Maximum:
$255,400.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
02/01/26
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
Office Manager - Cohen Clinic
Skillman, NJ jobs
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
:
GENERAL DESCRIPTION
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.
The Steven A. Cohen Military Family Clinic at Metrocare is part of the Cohen Veterans Network, a national nonprofit network of clinics designed to strengthen mental health outcomes and complement existing support for veterans and military families. We break down barriers to care for veterans, including those from the National Guard and Reserves, active duty, and their families by providing timely access to high-quality care regardless of discharge status or ability to pay. The Cohen Clinic at Metrocare staff is comprised of a diverse and multidisciplinary team of mental health providers, case managers, outreach staff, and administrative staff. We provide individually tailored, evidence-based treatments to adults, children, adolescents, couples, families, and groups. Sensitive to the specific issues faced by military families, we strongly believe in building trusting, confidential relationships with our clients, and we maintain strong ethical and legal commitments to privacy and confidentiality. The office manager is a key member of the Cohen Clinic leadership team. They oversee front office operations and the clinic's role in revenue cycle management, they supervise the office coordinators, they assist in financial tracking, and they support overall clinic operations. As such, we seek a detail-oriented, organized, and analytical leader who will excel at the duties and responsibilities below.
HOURS OF RESPONSIBILITY
Monday - Friday
1st Shift (8 am - 5 pm); 40 hours within clinic hours. Must include Weds for all-staff meetings. To accommodate the schedule of clients served, the schedule for this position may require both day and evening hours. Limited remote work is possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions listed here are representative of those that must be met to successfully perform the job.
Collaborates and coordinates with other members of the clinic leadership team to provide on-going program evaluation and recommendations for continuous growth and quality.
Assists in directing, managing, and overseeing all non-clinical operations (e.g., client scheduling, front office staffing, billing and revenue cycle management, child watch, accreditation, and financial management), including tracking, reporting, and responding to the program's performance indicators and ensuring compliance with all regulatory policies and procedures.
Provides routine supervision for direct reports and timely completion of administrative supervision duties (e.g., hiring, onboarding, timecards, performance management).
Provides front office coverage as needed, including adhering to documentation expectations and timelines.
Maintains and monitors all financial records to ensure accuracy, completeness of data and compliance with state and federal rules and regulations.
Ensures a clean, orderly, and safe environment in cooperation with the Facilities Maintenance staff; acts as site Safety Officer; manages processes and procedures regarding risk management and business continuity.
Acts as IT liaison to facilitate computer & telephone needs for assigned sites.
Coordinates scheduling of community room and other meetings held at the clinic.
Coordinates with external vendors.
Supports or directs other clinic projects or programs (e.g., training, research, outreach) as assigned, including cross-department collaboration.
Maintains required productivity levels as outlined in clinic and network policies.
Attends relevant meetings and attends/completes relevant trainings.
Maintains high standards of privacy in accordance with HIPAA guidelines.
Performs other duties as assigned.
COMPETENCIES
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Highly developed leadership, management, and customer service skills.
Ability to plan ahead several months to a year; ability to keep various ongoing projects organized and files maintained accurately.
Ability to clearly and concisely articulate the mission and goals of the program.
Thinks analytically to provide appropriate and timely responses to clinic needs.
Maintains current knowledge of billing and insurance requirements, as relevant to the clinic and our population.
Exhibits good judgment, professionalism, cultural humility, strong interpersonal skills, a collaborative style, high integrity, and a positive attitude.
Establishes positive and productive working relationships; generates trust; openly gives and receives honest, balanced feedback.
Exhibits awareness of and responsiveness to cultural considerations including but not limited to race and ethnicity, gender, sexual orientation, and religion/spirituality.
Communicates clearly, effectively, and appropriately via oral and written means.
Work style is highly organized, detail-oriented, and reliable.
Presents a professional and positive demeanor to referrals/clients, staff, funders, and the general public.
Remains calm and maintains self-control in the midst of difficult circumstances and crises; responds in a professional manner in all situations.
Represents the clinic, agency, and network professionally in all situations.
Demonstrates interest, desire and passion in connecting veterans, active duty, and their families to high-quality evidence-based mental health care.
Handles multiple tasks and special projects simultaneously, including meeting deadlines.
Able to implement and monitor processes within team.
Appropriately balances need for supervision with ability to work autonomously based on level of education and experience.
QUALIFICATIONS
Required Education, Experience, Licenses, and Certifications
Bachelor's degree in business or related field, or high school and 8 years of equivalent work experience.
Prior supervisory and management experience.
3+ years of experience working with revenue cycle management in healthcare settings.
Preferred Education, Experience, Licenses, and Certifications
Prior experience working in a mental health outpatient setting.
Experience working with a military or veteran population is preferred.
Bilingual (Spanish, English) language skills are preferred.
DRIVING REQUIRED:
No
MATHEMATICAL SKILLS
Basic math skills required.
Ability to work with reports and numbers.
Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
REASONING ABILITY
Ability to apply common sense understanding to carry out simple one or two-step instructions.
Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment.
Ability to function in a fluid environment and respond appropriately to changing priorities.
Ability to translate broad goals into achievable steps.
Exhibits ability to make independent decisions but seeks consultation or supervision as appropriate, based on education and experience.
Thinks analytically, including setting work priorities and creating and evaluating solutions to work-related problems.
Analyzes problems, identifies alternative solutions, projects consequences of proposed actions, and implements recommendations in support of goals.
Interprets and applies all applicable policies, procedures, rules and regulations.
COMPUTER SKILLS
Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.
Proficient with navigating and documenting within an electronic health record. Proficient with navigating and documenting within an electronic health record.
Proficient with insurance platforms and software.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone.
Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies.
Demand-Frequency
Sitting- Frequent
Walking- Frequent
Standing- Frequent
Lifting (Up to 15 pounds)- Frequent
Lifting (Up to 25 pounds)- Occasional
Lifting (Up to 50 pounds)- Occasional
Travel Frequency
In county travel may be required- Occasionally
Overnight travel required- Occasionally
NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES
Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare.
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
WORK ENVIRONMENT
The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.
Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management.
Office-Based Environment - Primarily works in an office setting with standard hours and minimal physical demands.
DISCLAIMER
This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an “at-will” employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The position's status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Center's procedures and Federal Law.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyProject Manager - Strategic Workforce Analytics (Remote)
Newark, NJ jobs
Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics.
The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting.
Essential Duties and Responsibilities:
- Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines.
- Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors.
- Maintain resource management workflows and monitor data quality, applying compliance standards and established processes.
- Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas.
- Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies.
- Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices.
- Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas.
- Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs.
- Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations.
- Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals.
-Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow).
-Partner closely with Solution Architects to get timely insights into future talent demands and capabilities.
-Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
-Project Management or consulting experience.
-Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform.
-Proficiency in data visualization tools and advanced analytics platforms
-Strong understanding of data workflows, integrations, and process automation
-Excellent facilitation, communication, and stakeholder engagement skills
-Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models)
-Stakeholder Management & Change Leadership
-Proven ability to balance strategic thinking with operational execution.
Preferred Experience:
-Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks
-Background with enterprise transformation projects
-Workforce planning/resource management experience
-HR Technology Fluency: RM platforms, HRIS, CRM systems
-Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan)
-PMP certification, Agile/Scrum methodologies is a plus
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
90,780.00
Maximum Salary
$
122,820.00
Easy ApplyBusiness Development Associate
New Jersey jobs
Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path-allowing patients to build trusting relationships with their medication brands.
We're not only committed to taking the pain out of the prescription process, but we're also devoted to bringing the brightest minds together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.
Assists in identifying new business opportunities, building relationships with potential clients, and developing strategies to grow the company's customer base. Supports senior business development professionals in market research, lead generation, and proposal development. Works collaboratively with sales, marketing, and product teams to drive business growth and achieve revenue targets.
Responsibilities
Identify, build, and maintain strong relationships with customers and prospects to drive revenue in support of monthly, quarterly, and yearly goals. Lead prospecting, up-selling, and follow-up for targeted leads.
Lead selling efforts on both an operational and strategic basis.
Manage expenses to remain within plan and optimize travel by maximizing the number of accounts and prospects visited.
Meet or exceed sales and revenue goals through developing new prospects, qualifying leads, and closing sales for ConnectiveRx programs.
Oversee collection of CRM data and ensure the system is up to date and accurate.
Perform other duties as assigned.
Qualifications
Education/Degree Requirements/Certifications
Bachelor's degree in Business or Science.
Experience
Minimum of two years of successful experience directly or indirectly selling marketing services and/or market access solutions to pharmaceutical manufacturers.
Experience working in an agency supporting pharmaceutical clients in EHR tactics.
Knowledge
Strong understanding of business development processes, financial management, and marketing.
Working knowledge of EHR environments and healthcare providers.
Skills
Excellent organizational and interpersonal skills.
Effective time management and ability to multitask.
Strong relationship-building abilities.
Computer proficiency and attention to detail.
Competencies
Business Acumen and Strategic Thinking
Problem Solving and Analysis
Financial Management and Customer Focus
Communication Proficiency
Proficiency with Excel and ability to learn Salesforce
Strong Time Management skills
Travel or Physical Requirements
Some travel required.
Remote work environment with the ability to build internal relationships and solve problems effectively.
Compliance Requirements
Adhere to all company policies, procedures, and training consistent with ConnectiveRx's Information Security and Compliance Programs, including but not limited to SOC1, SOC2, PCI, and HIPAA. Maintain strict compliance with company and client business rules, ethics policies, and all applicable local, state, and federal laws.
Compensation & Benefits: This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.
Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company's 401(k) plan, with employer contributions where applicable.
Time-Off & Holidays: ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee's first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.
The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations.
Posted Salary Range USD $65,500.00 - USD $79,900.00 /Yr.
Auto-ApplyPeople Data Scientist - Remote
Trenton, NJ jobs
Drive the future of HR and workforce analytics in a large, mission-driven healthcare system, designing and delivering advanced, action-oriented data science solutions that truly impact employee engagement, patient outcomes, and financial performance. This role is ideal for a self-driven, visionary data scientist who thrives on creating transformative projects, influencing leaders at all levels, and building not just insights, but actionable change across the organization-leveraging expertise in AI, causal inference, and predictive analytics to fuel rapid, sustainable improvement.
**Role Overview**
As a People Analytics Data Scientist, you will design and implement scalable, innovative solutions using advanced data science methods-ranging from observational experimentation and causal inference to predictive modeling and cutting-edge agentic AI. Your work will uncover high-confidence relationships between employee experience and business outcomes, then translate those findings into customer-facing solutions that inspire leaders to take action. You will partner with stakeholders across HR, clinical operations, finance, and executive leadership, ensuring actionable insights are embedded directly into decision-making. In addition, you will mentor colleagues, raising the bar for analytics practices across the team.
**Key Responsibilities**
+ Design and lead analytical projects that transform HR data into actionable insights connected to organizational outcomes.
+ Develop and apply advanced techniques, including causal inference, experimentation, predictive modeling, and AI-driven solutions, to identify factors influencing workforce, clinical and business performance.
+ Build analytic frameworks that accelerate not only time to insights but time to action-taking.
+ Apply agentic AI approaches to create decision-support solutions that nudge and inspire leaders to act on insights.
+ Translate complex concepts into clear narratives for both technical and non-technical stakeholders, influencing leaders at all levels.
+ Proactively identify opportunities where data can positively shape outcomes across HR, clinical, and financial domains.
+ Mentor and coach junior analytics team members, fostering stronger technical, strategic, and storytelling capabilities.
**Highly Preferred Skills & Qualifications**
+ Advanced degree (Master's or PhD) in data science, statistics, computer science, economics, or a related quantitative field.
+ Proven experience leading end-to-end data science projects in HR, healthcare, or related domains.
+ Deep expertise in observational studies, causal inference, and experimentation (e.g., quasi-experimental designs, A/B testing, natural experiments).
+ Proficiency in data science tools and languages (Python, R, SQL, cloud-based environments).
+ Strong understanding of predictive modeling, machine learning, and AI, including emerging approaches such as agentic AI.
+ Exceptional communication skills with demonstrated ability to influence organizational leaders and inspire adoption of solutions.
+ Track record of mentoring and building team capability.
+ Self-starter who thrives in environments with high autonomy and broad impact.
**Nice-to-Have Experience**
+ Experience in healthcare, hospital systems, or regulated industries.
+ Integration of data-driven insights directly into workflows, digital tools, or decision-support platforms.
+ Knowledge of workforce strategy, HR analytics, or organizational effectiveness metrics.
**What Makes This Role Unique**
+ Opportunity to pioneer agentic AI and human-centered data science within healthcare HR.
+ Direct influence on reducing workforce challenges that affect employee and improve patient and business outcomes.
+ High visibility across leadership, with the ability to transform insights into systemic organizational change.
+ A mandate to shape strategy, not just analyze data-this role is built for action-oriented impact.
**Salary:** The pay range for this position is $47.41/hour ($98,612/year) for those with entry-level qualifications up to $84.42 ($175,593) for those highly experienced. The specific rate will depend upon the successful candidate's specific qualifications and prior experience.
**Minimum Qualifications**
+ EDUCATION - Masters' or Bachelors plus 2 years of work experience above the minimum qualification
+ EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Insurance Verification Specialist
Hainesport, NJ jobs
Job Details Experienced Integrated RCM Services - Hainesport, NJ Full Time High School $18.00 - $20.00 Hourly None Day Insurance
The Insurance Verification /Self-Pay Representative for Legacy Treatment Services will verify insurance coverage and determine patient responsibility for self-pay accounts. Key duties include verifying patient eligibility, explaining financial obligations to patients, and collaborating with billing and other departments. This role also involves accurate data entry, managing insurance-related issues, and maintaining patient confidentiality in line with HIPAA regulations.
Key Responsibilities:
Insurance verification: Contact insurance companies and use online portals to verify patient eligibility, benefits, and coverage for specific procedures. Also verifying if authorization is needed.
Financial responsibility: Calculate and communicate the patient's estimated out-of-pocket expenses before services are rendered. This includes determining co-pays, deductibles, and co-insurance.
Data entry and record maintenance: Accurately enter and update patient insurance and demographic information in the patient management or billing system. Add billing notes and messages in the system.
Patient communication: Answer patient questions about their insurance coverage and financial responsibilities. Inform clinical staff about any denials or issues.
Collaboration: Work with the billing department to ensure accurate and timely claims processing and with client access department for patients needing financial assistance.
Hours:
This full time position is a hybrid position working 2 days remotely and 3 days in the office. This position has the following benefits:
Remote work 2 days per week
3.2 weeks of PTO in first year
Medical, vision, dental & life insurance benefits
403(b) employee participation and employer match
9 Agency-paid holidays
Tuition Reimbursement after 1 year
Education/Experience/Skills
Education/Experience/Skills:
Education: High School Diploma or equivalent
Experience: Prior experience in insurance verification, medical billing, or a similar field is often required.
Skills: Strong communication, problem-solving, and customer service skills are essential for interacting with patients and insurance providers.
Attention to detail: A high level of accuracy is needed for data entry and verifying complex policy details.
Medical terminology: Familiarity with medical terminology and insurance policies is crucial.
Computer proficiency: Proficiency in Microsoft Office and electronic medical records (EMR) systems is typically expected.
Compliance: Understanding of HIPAA and other privacy regulations is mandatory.
Legacy Treatment Services is an Equal Opportunity Employer.
#LTS456
Director, Medical Affairs Publications
Warren, NJ jobs
As a Director, Medical Affairs Publications you will play a strategic role providing expertise for development, management and dissemination of our aligned global publication plans supporting Oncology and Hematology. This will include the execution of clinical, HEOR/RWE, PKPD, and disease state publications. Responsibilities include leading cross-functional publication teams to develop, manage, and implement publication plans for our therapeutic areas.
This position is located at our Warren, NJ or Sleepy Hollow, NY office with a requirement to be on-site 4 days/week. If eligible, we can offer relocation benefits. We cannot offer a hybrid or fully remote option.
**A typical day may include the following:**
- Partner in the development of scientific, clinical, and health-outcomes publications ensuring accuracy and readability of content and timely development
- Ensure publications are aligned with scientific narrative and lexicon and strategy, including key strategic communication points and interpretation of statistical analyses.
- Leadership of cross-functional and alliance wide publication teams.
- Manage budget, forecasting, and resource allocation plan by developing materials to track team expenditures.
- Contribute to the development and facilitate cross-functional discussions to identify gaps and opportunities to evolve the publication plan.
- Manage processes, and activities focusing on quality and timeliness with an eye for efficiency.
- Accurate and timely reporting of post-publications metrics, compliant maintenance of records in the Publication Management Tool (e.g., iEnvision), vendor and budget management.
- Collaborate to review and submit clinical manuscripts, abstracts, scientific meeting presentations and digital enhancements; ensure alignment with CIFs.
- Adhere to company policies and procedures and maintain a working knowledge of all pertinent industry compliance guidance and regulations including GPP 2022, Sunshine Act, ICMJE guidelines, OIG, PhRMA code
- Ensure version management and proper documentation practices.
- Develop and maintain expertise with Regeneron products, relevant therapeutic areas, pipeline products, and competitive products.
This may be for you if you:
- Are adaptable to independently leading publication plans strategically and effectively in a fast paced, growing environment.
- Outstanding work ethic and integrity, including high ethical and scientific standards
- Strong interpersonal skills particularly motivational, negotiation, listening, judgment, analytic, and conflict management skills, demonstrated by leading to consensus
- Ability to cultivate and maintain relationships with leading medical/scientific experts.
To be considered you are to have 10+ years in medical communications, publications management or related experience in medical affairs, of which 3+ years must have been spent in independently leading cross-functional publication teams. Experience must be from a pharmaceutical company; experience in a medical communication agency is helpful. A PharmD or PhD or Master's degree in a life sciences is required. Ability to lead therapy area discussions to explain scientific/medical concepts to all levels. Proficiency operating within iEnvision or other publication management systems.
\#hematology
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit ********************************************************************* For other countries' specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron's roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron's on-site policy and expectations for your role and your location.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
**Salary Range (annually)**
$183,100.00 - $305,200.00
Non-Acute Pharmaceutical Sales Specialist
Trenton, NJ jobs
**This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more.
**_Responsibilities:_**
+ Wins and retains new business in assigned sales region.
+ Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts.
+ Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity.
+ Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Qualifications:_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of account management or sales experience, preferred
+ Strong communication and organizational skills
+ Strong working knowledge of Microsoft Excel and Outlook
+ Experience using Salesforce or other CRM systems, preferred
**Anticipated pay range:** $57,000 - $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan & employer match
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-JC1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Self Employed Personal Trainer - Newark
Newark, NJ jobs
Personal Trainer - Build Your Business with The Gym Group! Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than just a gym-we're a nationwide fitness community that makes health and wellness accessible to everyone. With over 240 locations across the UK, we provide the perfect space for you to thrive, grow your client base, and do what you love.
Why Choose The Gym Group?
We put people first-our members and our trainers! Here's why joining us is the best move for your career:
Supportive & Inclusive Community - Be part of a team that champions your success, celebrates diversity, and helps you grow.
Unrivalled Training & Career Development - Our industry-leading induction and ongoing CPD opportunities will equip you with the confidence and skills to maximise your business potential.
Flexible Working Hours - Work on your own terms, setting your schedule around your lifestyle and commitments.
Cutting-Edge Facilities - We invest millions every year in our gyms to ensure you and your clients have access to top-tier equipment and spaces.
Official Hyrox Partner - Stay ahead of fitness trends! We offer Hyrox classes in 120+ gyms nationwide to help you attract clients.
Your Benefits as a Self-Employed Personal Trainer:
Zero-Risk Start - First month's rental completely free!
Keep 100% of Your Earnings - No hidden fees, no commission, just full control of your success.
Ongoing Career Support - Access to CPD courses and training to help you stay at the top of your game.
Free Advertising & Business Growth - Get promoted through in-gym marketing and social media exposure.
Ready to take your PT career to the next level? Join a community that supports your growth, champions your passion, and helps you thrive.
Apply now and let's get started!
Need assistance?
If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to *************************** or alternatively call the TGG Recruitment team on 0************ and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!
Auto-ApplyVice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Newark, NJ jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
Easy ApplyCulinary Remote Call Center PRN
Trenton, NJ jobs
Provides telephonic nutrition services to patients utilizing standardized guidelines. This position interacts with clinical caregivers, patients, and patient's family members to explain the meal process and modify meal selections according to provider orders.
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.
**Work Schedule**
+ **PRN, on call or as needed**
+ **Remote Position, must be a Utah Resident**
+ **Shift Assignments:** coverage for time off requests & leave requests in the morning, afternoon & evening
+ **Hours of Operation:** Sunday-Saturday 0630 - 1930
+ **Required:** Rotating holidays and weekends
+ **Benefits Eligible: No**
**Essential Functions**
+ Takes patient meal selections and modifies them using system standards to meet provider orders.
+ Checks trays for accuracy during meal assembly.
+ Communicates clearly to both clinical and culinary caregivers.
+ Collects and inputs nutrition screening information
+ May complete calorie count and nutrition analysis as dictated by facility
+ Utilizes a computer to run reports and take orders.
+ Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery and maintaining required stock levels)
+ Performs accurate credit transactions according to system standards and independently resolves basic customer service issues.
**Skills**
+ Nutrition
+ Diet Management
+ Computer Literacy
+ Interpersonal Communication
+ Active Listening
+ Coordinating tasks with others
+ Patient Interactions
+ Attention to detail
**Qualifications**
+ Virtual Screening through Microsoft Teams before application submitted to Hiring Manager
+ **Residential Home address and work from home address must be within the state of Utah**
+ **Immediate access to dedicated, hardwire internet:** 15MBPS per second for download speed, 3MBPS per second for upload speed (no sharing of services)
+ Experience in Food Service, Nutrition Services, or healthcare call center (preferred)
+ Demonstrated ability to work with modified diets (preferred)
+ Demonstrated ability to provide exceptional customer service (preferred)
**Physical Requirements:**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Remain standing for long periods of time to perform work.
+ Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.
**Location:**
Vine Street Office Building
**Work City:**
Murray
**Work State:**
Utah
**Scheduled Weekly Hours:**
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.22 - $23.68
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Supervisor, Patient Accounting- Business Office, Full-Time, Hybrid
Bridgeton, NJ jobs
Major Function:
The Patient Accounting Supervisor is responsible for the operations of the hospital and health center Business Offices. This position manages all Business Office staff and functions including insurance billing, insurance receivable follow-up, denials management, patient billing/customer service, payment processing, cash posting/reconciliation, credit balance remediation, correspondence review, and document imaging. This leader focuses on process improvement and optimization through interdepartmental collaboration and staff engagement.
Education & Experience:
High school diploma required.
Associate's degree preferred but not required.
A minimum of 1 year of supervisory experience is required.
Prior hospital billing experience is preferred.
EPIC experience preferred.
Certification/Licensure:
N/A
Knowledge & Skills:
Knowledge of Medical Terminology
Physical Requirements
Place an N, O, F or C in the boxes below
N: Never O: Occasionally (80%)
Lifting
F
Standing
F
Sitting
C
Lifting 20-50lbs
O
Climbing
N
Kneeling
O
Lifting>50lbs
N
Crouching
O
Reaching
O
Carrying
O
Hearing
C
Walking
F
Pushing
O
Talking
C
Vision
C
Environmental Conditions
Noise
O
Varied Temperatures
O
Cleaning Agents
O
Noxious odors
O
Patient Exposure
O
Operative Equipment
N
BENEFITS INFORMATION:
Click Here to Review Our Great Benefits Offerings
Auto-ApplyCoordinator II, Performance Monitoring
Trenton, NJ jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**What Performance Monitoring contributes to Cardinal Health:**
Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality.
**Responsibilities:**
+ Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit.
+ Conduct case audits to ensure correct process steps have been followed for the "patient journey"
+ Monitor calls and provide effective written feedback
+ Maintain knowledge of the client's program and product/service offerings.
+ Interpret and transcribe inbound and outbound calls from patients and health care providers.
+ Identify adverse events when monitoring calls.
+ Ensure documentation is in order following client regulatory guidelines.
+ Identify trends and training needs from call monitoring and escalate appropriately.
+ Work effectively with dynamic, integrated task teams
+ Maintain a work pace appropriate to the workload
**Qualifications**
+ HS Diploma, GED or technical certification in related field or equivalent experience, preferred.
+ 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset.
+ 2 years' quality review experience preferred.
+ Knowledge of medical terminology preferred.
+ Exceptional listening skills required.
+ Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.)
+ Multi-tasking, time management and prioritization skills considered an asset.
+ Bilingual Spanish would be an asset.
**What is expected of you and others at this level**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.
**Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $18.35 per hour - $26.40 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************