How To Become A Mail Agent: What It Is and Career Path

What is a mail agent and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a mail agent. For example, did you know that they make an average of $16.91 an hour? That's $35,183 a year! Between 2018 and 2028, the career is expected to grow -4% and produce -105,300 job opportunities across the U.S.

ScoreMail AgentUS Average

Salary

2.7

Avg. Salary $35,183

Avg. Salary $59,228

Stability level

5.9

Growth rate -4%

Growth rate 0.3%

Diversity

9.6

Race

American Indian and Alaska Native 0.66%

Asian 7.05%

Black or African American 13.56%

Hispanic or Latino 20.23%

Unknown 5.59%

White 52.91%

Gender

female 51.80%

male 48.20%

Age - 39

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39

Stress level

5.9

Stress level is manageable

7.1 - high

Complexity level

6.6

Complexity level is challenging

7 - challenging

Work life balance

6.5

Work life balance is good

6.4 - fair

Key steps to become a mail agent

Explore mail agent education requirements

Most common mail agent degrees

High School Diploma

47.4 %

Bachelor's

22.4 %

Associate

22.4 %

Start to develop specific mail agent skills

Skills	Percentages
Scan Gun	43.01%
Conveyance	39.80%
USPS	11.32%
Quality Customer Service	3.96%
Inbound Calls	1.90%

Complete relevant mail agent training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New mail agents learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a mail agent based on U.S. Bureau of Labor Statistics data and data from real mail agent resumes.

Research mail agent duties and responsibilities

Enforce safety/security measures to protect sensitive zones, ensure FAA, ADA company and airport regulations/policies/procedures are follow.
Verify Medicare beneficiary eligibility and assist pharmacists and doctors with prescription claims, billing, and payment options.

Prepare your mail agent resume

When your background is strong enough, you can start writing your mail agent resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a mail agent resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable mail agent resume templates

Build a professional mail agent resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your mail agent resume.