TurboTax Online Customer Support Agent
Remote mail agent job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Right-of-Way Agent
Mail agent job in Columbus, OH
Emerald Energy and Exploration Land Company, one of the fastest-growing land management and acquisition agencies in the country, is looking for Right of Way Agent in the Columbus, OH area. Experience in Right-of-Way Acquisition is required. Ohio Real Estate License is required.
CHARACTERISTICS OF THE JOB: These are not intended to be a comprehensive list.
Here's what we are looking for:
Tenacious, outgoing, and extroverted individuals, investment sales experience a plus
Good communication and listening skills as well as patience
Time management skills with the ability to prioritize tasks
Must be detail-oriented and organized
Knowledge in all aspects of right of way including acquisition, title, permitting, due diligence, public and community outreach
Right of Way acquisition experience preferred
Negotiations experience preferred
Sharp, curious and driven self-starters seeking an alternative to a mundane office job
Experience with MS Office Suite, specifically Outlook, Word, and Excel
Here are some of the things you'll be doing:
Working directly under the direction of the Right-of-Way Supervisor or Program Manager
Working under tight deadlines with analytical, problem-solving, and negotiation skills
Identifying property ownership and determining property valuations
Obtaining permission from property owners for various types of surveys
Preparing documents necessary for acquisition of property rights
Negotiating acquisition of property rights
Settling damage claims
Acquiring the necessary licensing and permits
Reviewing progress of projects
Construction support liaison responsibilities
Appraisal Negotiation
Relocation Assistance
Experience:
Right of way: 2 years (Required)
License/Certification:
Driver's License (Required)
Ohio Real Estate License (Required)
Benefits:
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Relocation assistance
Vision insurance
Critical Illness Insurance
Hospitalization Insurance
Accidental Insurance
Willingness to travel:
75% (Preferred)
Work Location:
Home based with field work as needed.
ADDITIONAL REQUIREMENTS:
Employees in this position will be required to maintain a valid driver's license and may be required to drive a licensed vehicle. This status may be necessary for the length of time in this position. Employees in this job title may be required to submit to a drug screening test and background check.
UNIQUE PHYSICAL REQUIREMENTS:
Walking over rough and hilly terrain may be required. Work typically involves extensive contact with the public. Work is performed in all types of weather conditions.
Emerald Energy and Exploration Land Company is an equal opportunity employer.
Remote Customer Service Agent
Remote mail agent job
GREAT WORK FROM HOME OPPORTUNITY
We have been in business for over 40 years. Weekly pay. No out of pocket investment. No experience needed, we train you! Work from the comfort of your own home using your own computer. Dependable, energetic people with excellent communication skills and a passion for customer service needed. We offer a variety of opportunities, but currently we are contracting for inbound customer service and outbound customer service calls. Flexible day, evening and weekend shifts available.
Agents need to have a personal PC or Laptop, USB headset with microphone and hard wired Internet access.
If interested CLICK HERE TO APPLY and fill out the Questionnaire, then click APPLY.
Please watch your email and spam box for a reply from us about scheduling your interview.
We thank you for your interest in this GREAT work from home opportunity.
Please Note:
We are not currently contracting in the following states:
CA, CO, CT, MA, NV, NY, OR, WA, & WI.
Job Types: Full-time, Part-time
Customer service/work from home agents
Mail agent job in Columbus, OH
We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon.
Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday
Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm
Full benefits for full time and part time after a period of 30 days.
W2 employee
Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis.
What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States.
Respond Today
Work at Home Customer Service Agent
Remote mail agent job
Customer Service Representative
Terms: Full-time
Pay: $15/hr
Join Team Alorica
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
Job Summary
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Responsibilities
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services
Qualifications
High school diploma or GED
Customer service experience is a plus
Strong computer navigational skills
Familiarity with Microsoft Office applications (Word, Excel)
Excellent oral and written communication skills
Exceptional listening/comprehension skills
Professional and courteous
Customer oriented
Work Environment
Ongoing usage of phone and computer systems
Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
Alorica will provide the equipment you need to conduct your work which may include a webcam.
You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.
Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
Physical Demands
Constant sedentary work
Benefits
Health, dental, and vision coverage/HSA
PTO
Paid holidays and sick time
Optional daily pay or weekly pay
401K retirement plan
Leadership programs
Paid training and tuition reimbursement
Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
Employee assistance program
Additional voluntary benefits
Next Steps
Place an application
Complete your online assessment
Our team will review your application
If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Auto-ApplyRemote Customer Service Agent (Auto Dealer Support)
Remote mail agent job
**About the Role** **_Role: Full time | Remote - Ohio residents_** If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! You don't need to know anything about cars or parts - we'll train you on everything you need to know to succeed!
**_Pay Transparency_**
This position starts at $13 per hour.
**_What to Expect_**
As a Remote Customer Service Agent (Auto Dealer Support) at Morley, you'll act as a resource for automotive dealerships needing help with orders they've placed.
Why apply:
+ Work from home while having regular connection with your teammates
+ No weekends
+ Paid training
+ Equipment provided
+ Benefits available
+ Professional development opportunities
You need:
+ Computer, typing and phone skills
+ Interpersonal skills
+ Detail oriented
+ High-speed, hardwired internet connection (e.g., cable or fiberoptic broadband) that you can connect to by ethernet or landline _(Note: wireless, 5G and satellite internet unfortunately won't work for this role)_
+ See _Skills for Success_ below
Tasks:
+ Provide fantastic service over the phone
+ Use your computer skills to:
+ Research requests related to profile assistance
+ Track vehicle shipments and vehicle orders
+ Assist with car warranties
+ Escalate critical orders
+ Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
**_Questions Before You Apply?_**
Live chat with a Morley Talent Acquisition (TA) Specialist ( careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).
**Skills for Success**
**_Required Skills_**
+ Computer, typing and phone skills
+ Can speak and type proficiently at the same time
+ Able to problem-solve, act as a consultant and resolve customer issues
+ Solid work ethic, able to meet deadlines
+ Excellent organizational and interpersonal skills, strong attention to detail
**_Eligibility Requirements_**
+ High school diploma or equivalent
+ Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
+ Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive)
_Schedule_
+ **Training** **(requires 100% attendance):**
+ **First five weeks - instructor-led:**
+ 8 hours / day
+ Between 8 a.m. and 5:30 p.m. Eastern time
+ Monday - Friday
+ **Next four weeks - hands-on calls:**
+ Scheduled during hours of operation:
+ Between 8 a.m. and 6 p.m. Eastern time
+ Monday - Friday
+ **Work schedule:**
+ Able to work shifts between 8 a.m. and 6 p.m. Eastern time
+ Monday - Friday
+ No weekends!
**_Nice to Have_**
+ Degree in a relevant or related field
+ Experience in the automotive industry
**_Remote Work Requirements_**
+ Ohio resident
+ High-speed internet access at home that you are able to connect to via Ethernet or landline
+ Secluded and distraction-free work environment
**_The Remote Experience_**
Wondering what it's like to work for Morley from home? Check out this video (********************** to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.
(direct link to video: **********************
**Why Join Our Morley Family**
The value of your employment is more than your paycheck. It's the combination of competitive pay, health benefits and other benefits Morley provides - your total compensation package.
**_Health & Wellness Benefits_**
+ Medical and prescription coverage, including free annual physicals
+ Dental and vision insurance
+ Paid time off
+ Associate wellness program (earn a reward for getting your annual wellness checkup)
+ Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
**_Financial Benefits_**
+ 401(k) with match
+ Flexible spending account
+ Life insurance
+ Short- and long-term disability insurance (company paid)
**_Benefits to Make Your Life Easier_**
+ Teladoc: 24/7 online access to doctors
+ 24/7 nurse help desk
+ Patient advocacy: Free 24/7 help with benefit questions and claims issues
+ Family, financial and estate guidance (will) services
**_About Morley_**
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our Morley Family members and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact ******************************* .
Thank you for your interest in Morley.
**_Notices_**
+ Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: **************************** and your right to work: ********************************
+ Click here to view Morley's CCPA Notice for applicants in California: *******************************
+ Click here to view Morley's privacy policy: ************************************************
Customer Service Travel Agent
Remote mail agent job
About the Role
We are looking for a Customer Service Travel Agent to support clients throughout their vacation planning and booking process. In this role, you will be the primary point of contact for travelers-answering questions, assisting with bookings, providing guidance, and ensuring each client enjoys a smooth, stress-free experience from beginning to end.
At HB Travels Agency USA, we focus on delivering personalized, reliable service to travelers nationwide.
Key Responsibilities
Respond to customer inquiries via email, phone, and messaging platforms in a timely, professional manner.
Assist clients with vacation planning, booking updates, cancellations, and special accommodation requests.
Provide accurate, current information regarding destinations, travel requirements, and agency procedures.
Maintain organized client records and ensure consistent, clear communication throughout the booking process.
Follow up with clients before and after their trips to confirm details and gather feedback.
Resolve concerns with empathy, patience, and effective problem-solving.
Benefits
Fully remote flexibility - work from any location with a schedule that fits your lifestyle.
Travel perks and access to discounted industry rates.
Training and continuous support to help you grow in the travel and customer service field.
A supportive, team-oriented environment dedicated to exceptional client care.
What We're Looking For
Strong written and verbal communication skills.
Customer service experience; travel, tourism, or hospitality experience is a plus.
High attention to detail and excellent organizational skills.
Ability to learn new systems and booking tools quickly.
A positive, client-focused attitude and genuine interest in helping travelers plan memorable trips.
Inbound Customer Service Agent-Bodewell (Remote)
Remote mail agent job
The GEA Way
At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GEA Way philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities:
we come together
,
we always look for a better way
, and
we create possibilities
.
Interested in joining us on our journey?
Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. 100% Remote.
Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina.
The work shift will be 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off).
Benefits & Perks:
•Paid on-the-job training and mentoring
•Work-from-home opportunities (equipment provided)
•No weekend shifts
•Paid time off
•Medical, dental, vision, and prescription benefits eligibility on day one of employment
•401(k) program with a company match
•Short-term and long-term disability
•Life insurance
•Appliance discount program
•Tuition reimbursement
•Gym membership reimbursement
•Career growth opportunities PositionInbound Customer Service Agent-Bodewell (Remote) LocationUSA, Memphis, TNUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SDHow You'll Create Possibilities
As an Inbound Customer Service Agent with ASI/GE Appliances, you will provide direct support to GE Appliances Owners with a strong focus on sales and service. Responsibilities include providing product information, registration support, as well as service, parts, delivery, and dealer location inquiries. Concierge agents will provide resolution to owner issues through troubleshooting, sales, service, referrals and providing minor concessions. This position will provide limited support to Non-GE Appliance branded appliance owners.
Shift: 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off).
We offer a base rate of $15.00/hour+ incentives based on your quality scores - paid weekly.
9-week full-time training: The training schedule will be M-F 8AM-4:30PM (CST) and will only be during the training period of 02/02-03/06. After 03/06 all hires will be required to transition to the schedule they were hired into 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off) Commitment to all training days is mandatory; no absences are permitted during this period.
Post-training schedule: 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Thursday, Friday, 7:00 AM to 5:30 PM (CST), (Wednesday & Weekends off).
This role is required to participate in a shift bid twice a year to change schedules during our business hours of
7am-7pm CST.
You must be available to work any shift between our business hours.
After 9 weeks of training, you will utilize multiple Windows-based programs and other internal applications to:
Drive owner focused solutions for customer issues; utilizing creativity and judgment-based reasoning skills by receiving incoming calls, e-mails, chats or written inquiries and provide answers to contact inquiries related to product information, service, pre & post purchase and sales of parts, product and services
Follows established guidelines, but when needed take partnership to implement concession guidelines that are in the best interest of the owner and GE Appliances, using GE Appliances contact center systems
Create, update and retrieve owner records for logging facts surrounding complaints, actions and resolutions
Proactively provide feedback to Quality and Training to help keep training processes and materials updated
Adhere to safety policies and procedures to ensure a safe work environment for all
Support other parts of the business, such as directed
Other duties as assigned
What You'll Bring to Our Team
One-year relevant working experience in a customer service or sales environment
Must be a take-charge person, a self-starter, one who takes initiative with in-depth knowledge of processes and procedures, and execute strong follow through to resolve owner issues
Requires ability to research, analyze data and make sound decisions relating to escalated owner matters while using good judgment to assist owners in a professional manner
Requires a high degree of concentration and attention to detail to manage daily activity
Excellent team player with verbal, written and interpersonal skills, with ability to interact with owners at all levels within the organization
Maintain professional interactions to promote and secure brand loyalty for GE Appliance Branded Products
Acts with integrity, seeks leadership guidance as necessary to execute job responsibilities
Familiarity with web-based systems to retrieve data for troubleshooting and resolution, comfortable navigating through multiple systems at once
Ability to effectively work at home
Computer skills to include: MS Office Suite and ability to navigate multiple systems and screens
Requirements for Remote Work Environment
Dedicated work area that is quiet and spacious enough for ASI-provided equipment (i.e., dual monitors, keyboard, mouse, cords, and an ethernet cord)
A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues
Soft Skills
Passion for helping customers and problem-solving
Flexible with the ability to take direction from management yet work independently to achieve goals
Active listening skills and the ability to ask questions
Conflict resolution skills; negotiation skills; and time management skills
Flexibility, being the ability to adapt to change. Critical thinking skills
Desire to work in a team environment towards common goals
Ability to remain calm and show empathy while handling challenging customer concerns
Requirements for Remote Work Environment
Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures.
A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues
Internet Speed Requirements:
Ping 50 Mbps or lower
Download 50 Mbps or higher
Upload 15 Mbps or higher
Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D).This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GEA, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
Auto-ApplyCustomer Service Agents
Remote mail agent job
Vocalink Connections partners with nationally recognized brands to provide high -quality customer service support through a network of skilled independent contractors. Our mission is to create flexible, remote opportunities for motivated individuals who enjoy helping customers and managing their own earning potential.
We are seeking reliable, self -driven Independent Customer Service Agents to provide support for our clients. As a contractor, you will manage your own schedule, select the client program you want to service and deliver exceptional customer experiences from the comfort of your home.
This is not an employee position. All roles are Independent Contractor 1099 opportunities.
Provide customer service via phone, chat, or email depending on the selected client program.
Handle inquires, troubleshooting, order support, billing questions, and general assistance
Follow client -specific guidelines and service procedures
Maintain professionalism, courtesy, and accuracy in all communications
Attend required client certification (programs offer partially paid certification)
Protect customer information with strict confidentiality
Requirements
100% Remote Work
Flexible scheduling - choose your own schedule
Opportunity to select from multiple client programs
Work -from -home lifestyle with no commuting
Supportive onboarding team to guide you through the registration process
Bi -Weekly pay
Opportunities to increase earnings through performance and program choice
Benefits
Compensation
Pay varies by client program
Average range: $11 -$15 per hour depending on program selection and performance
Payments are issued to contractors - NO W -2 employment
How to Get Started
Click the link to begin the application process with Vocalink Connections. Our team will provide next steps, including platform registration. If assistance is needed.
Click this link: https://shorturl.at/FWToJ to start the application process.
Join Vocalink Connections Today!
If you are looking for remote, flexible opportunities as an independent contractor and love delivering excellent customer experiences, we'd love to connect with you.
Vocalink Connections
vcinfo@vocalnkconnections.com
Recruitment Team
Customer Service Agent
Remote mail agent job
If you're passionate about helping people, driven by potential, and interested in applying both in an evolving industry and challenging workplace, let's talk.
We are seeking upbeat, self-motivated Customer Service Representatives to assist current LifeVantage independent distributors and customers with account inquiries and product information. In an ideal world, you have prior network marketing experience but it is not a deal breaker. We're looking for someone who has excellent verbal and written communication, interpersonal skills, and the ability to easily establish rapport with customers. Most importantly, we're looking for someone who is team-oriented, positive, and willing to work effectively in a fast-paced work environment.
If this sounds a lot like you, please apply.
Qualifications/Skills
· Willingness to learn and open to change
· Solid phone presence and interpersonal skills
· Excellent verbal and written communication skills
· Strong time management, critical thinking, organizational, problem solving and analytical skills
· Ability to adapt to work efficiently in a rapidly changing dynamic environment
· Positive, professional engaging and friendly attitude is a must
· Ability to receive constructive feedback as well as provide valuable suggestions for improvement
· Must be computer literate with the ability to learn customer service software applications
· Punctuality and consistent work attendance
· Able to read, write and communicate verbally in English. Bilingual or multilingual Spanish, Mandarin, Cantonese, Tagalog, German and/or Dutch is a plus.
Benefits
· Training starts at $17.00 per hour - full time and part time positions available
· Daily sales contests, games and competitions
· Company lunches, SWAG, product and holiday parties
· Generous Benefits Package: Medical, Dental, Group Life & AD&D Insurance, Short & Long Term Disability, Matching 401K
· Public Transportation Reimbursement
Essential Duties and Responsibilities include the following and other duties as assigned.
· Answer inbound calls and respond to customer requests
· Build rapport with customers by greeting them in a courteous, friendly, and professional manner
· Research possible distributor related issues using inside resources to resolve problems promptly and courteously
· Upsell/mention promotions and other products on phone calls
· In-depth knowledge and mastery of LifeVantage commission plan and ability to understand how promotions affect commissions
· Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
· Perform other duties as assigned by management
Education and/or Experience
· High School diploma or equivalent
· One to three years related customer service experience and/or training, or equivalent combination of education and experience
· Background in Network Marketing is a plus
Work at Home Requirements:
· You will be required to locate a phone and internet service provider who meets our connectivity requirements and arrange connections in advance of your class start date.
· Have dedicated cable, DSL, or fiber internet services of at least 50mb/s
· A secure home office, free from background noise or other distractions, space to setup desktop workstation and hard wire into your home internet service
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyRemote Customer Service Agent
Remote mail agent job
Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and marketing to establish connections with their clients. Some general responsibilities could include:
We are looking for true Entrepreneurs!
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
Call Center Agent Part Time/Full-Time-REMOTE
Remote mail agent job
Job Description
Job Type: Full-time
Hours: Morning/Afternoon/Evenings
Salary: $15.00
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.
Summary of Position:
We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Make consistent outbound calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
Typing
Data capture and entry
Upselling products and services
Setting appointments in a business-to-customer format.
Maintaining a working knowledge of campaign products, services, and promotions
Required Knowledge /Skills / Abilities / Qualifications:
At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS
A clear, professional, and friendly voice
High-Level People Skills, Active Listening Skills, and Strong Communication Skills
Outstanding attendance and punctuality
Sales experience is preferred
High School diploma or GED
Basic Computer Skills and computer literacy are a must
Experience in an Outbound environment
7 Year Background check required
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet dedicated place to work free from distractions including pets and children.
Inbound Virtual Customer Service Agent
Remote mail agent job
We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script
s
and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.
As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.
Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.
If you are interested in becoming an ACD Direct Certified Agent please visit *********************
Qualifications
Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.
Additional Information
We look forward to hearing from you!
Register online at *********************
Customer Service Agent
Mail agent job in Canal Winchester, OH
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Canal Winchester, Robinette Way
Division: Solutions
Job Posting Title: Customer Service Agent - 104556
Time Type: Full Time
ESSENTIAL DUTIES AND RESPONSIBILITIES
Labor and Training Management:
* Reports inconsistencies or problems to Supervisor or Operations Manager.
* Manages order flow to ensure daily requirements are fulfilled.
* Coordinates special warehouse projects.
* Key resource for personnel needing assistance.
* Responsible for locking and securing the facility as scheduled or required.
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
* Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
* Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control documentation
* Will assist in forklift operation and certification for new and existing associates.
* Direct the operations of the CSR team to achieve prescribed objectives.
* Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
* Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
* Participate in establishing work schedules.
* Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.
* Assist the Supervisor in ensuring that all associates handle product according to all prescribed quality procedures and guidelines.
Customer Service
* Respond to all requests (internal and external) in a courteous, professional, and timely manner
* Coordinate all inbound and outbound activity for assigned accounts
* Process and input all customer orders.
* Running and printing shipments from WMS.
* Run stock reports to check for product availability.
* Generate all related paperwork and necessary information required for customer work orders
* Checking all orders for special requests
* Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
* Follow up with other departments to ensure the service standards are being met.
* Assure proper invoicing of accounts by verifying customers as required.
* Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
Investigate and communicate client complaints in accordance with established contact, site and company protocol
* Oversees the shipping and receiving activity for the Customer Service Department
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
* Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
* Prepare required activity reports accurately and efficiently for site management
* Research discrepancies that may occur in the shipping and receiving process
* Document processing and logistical support encompassing a variety of duties to include data entry, copying, faxing, filing, and labeling.
* Assisting with any clerical and floor duties management requires.
* Ensure the accuracy of all receiving and shipping documents.
* Gather and maintain all data and records relative to shipping and receiving activities.
* Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
* Prepare any reports concerning customer service as required by supervisors.
* Assist in resolving any discrepancies.
Data Entry
* Operate the computer terminal in a proficient manner.
* Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
* Oversee all paperwork associated with orders and maintain the corresponding files.
* Answer phone calls and operates various types of office machines and computers necessary to perform duties.
* Greet customers and visitors to the office.
* Effectively correspond with customers as required.
Communication
* Answer incoming telephone calls in a cheerful, courteous, and timely manner.
* Promptly route each call to the proper party, taking messages when necessary.
* Assist callers with general information and inquires.
* Direct visitors to appropriate department.
* Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
* Assists in overseeing warehouse inventories
* May work as part of a team or independently
* Active participation in Safety Program, to include but not limited to, Hazardous Communications and Emergency Response programs to ensure a safe work environment for all persons within the facility
* Abide by the company policies and procedures as listed in the Employee Manual or other communicated rules and/or regulations
* CSRs may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
* Work overtime as dictated by business whether mandatory or voluntary.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
open/close
Print Share on Twitter Share on LinkedIn Send by email
Easy ApplyCustomer Service Agent
Remote mail agent job
ParkSleepFly.com (“PSF”) is the leader in online park and stay hotel packages. Often less than the cost of airport parking alone, these packages, offer convenient parking and hotel accommodation options when you leave or return from your vacation. Founded in 2003, we booked 892,703 reservations at 498 hotels in 108 airports across the United States and Canada…wait, make that 892,704 reservations.
AirportParkingReservations.com (referred to as “APR” because yes, we know it's a mouthful) is the clear leader for the best deals on airport parking. Reserve parking online before you leave the house and save time and money for the fun parts of your trip. Founded in the year 2000, we booked over 2.6 million reservations at approximately 577 parking lots in 86 airports across the United States and Canada.
Under new management and 17 awesome-to-work-with teammates, PSF/APR is experiencing tremendous growth and we need motivated and talented teammates to keep us climbing and exploring new business ventures. We're tracking almost $7 million in annual revenue with more growth to come.
Job Description
We are seeking a full-time, work-from-home Customer Service (“CS”) agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package reservations. Since a majority of our reservations are from existing and reoccurring customers, the CS team is a valued and integral part of our business. We rely on our CS agents to identify and escalate product and website feedback to the management team, so we can incorporate the voice of the customer into our efforts to continually improve our products and processes.
Successful candidates will join our existing CS team of four agents, all of whom have been with us for several years and are based in Indiana. Customer Service agents communicate with one another and with the Management team, based in Santa Monica, California, primarily via Skype.
Qualifications
Desired Skills & Experience
Experience as a work-from-home CS agent, with a demonstrated ability to stay on-task, focused, and professional throughout each shift.
Excellent written and verbal communication skills, pleasant and professional phone demeanor, and the ability to stay patient and friendly during high-volume periods.
An aptitude for problem solving and conflict resolution, and a general affinity for people.
Experience with the tools of online CS - Virtual Call Center software, enterprise email and live chat solutions - and basic software like MS Office, email, popular web browsers, file sharing services like Google Docs and Dropbox, and Skype.
A recent-model Windows-based computer with a headphone jack and a hi-speed broadband Internet connection.
Additional Information
The Fine Print
Competitive salary and annual bonus based on candidate's experience, aptitude and fit
401K retirement plan with 75% company matching up to 5% contribution
Flexible vacation and personal time available
Remote Commercial Customer Service Agent
Remote mail agent job
Requirements:
MUST be able to work Remote from Home - equipment will be provided.
Requires HS Diploma or GED with a minimum of 2 years of customer service experience, call center experience is preferred
Healthcare industry experience is preferred
Strong Customer Focused competencies, seeking service-oriented individuals.
Must have strong verbal and written communication skills,
phone based position which requires excellent verbal communication; ability to clearly communicate complex messages over the phone.
Strong problem-solving skills.
1 year of Call Center Customer Service experience (Inbound calls)
Ability to navigate through multiple systems
Medical background helpful
Customer Service Agent - Work From Home
Remote mail agent job
Full-service agency serving clients nationwide. Specializing in upscale tours and vacation packages from hundreds of different vendors!
We are hiring talented and non-experienced agents to join our team. If your excited to be a part of a growing company where you receive the industries' top compensation, amazing perks and bonuses, unlimited training and so much more, we are a great place to grow your career.
Positions Starting Immediately.
This is a remote opportunity!
Company Training Provided.
Part-time or Full-time
Requirements
Responsibilities:
Book air and ground transportation for clients
Research and locate the best pricing and options for clients based on their needs
Book hotel reservations for clients in their desired location
Plan and promote accommodations and travel scenarios
Qualifications:
Trainable and coachable
Organized
Business minded
Able to work remotely
Able to work with no supervision
NO experience needed (we will train you!)
Benefits
Perks:
Plenty of room to grow in the business
Earn your own IATA number
Discounted travel
FAM trips
Extremely flexible hours
Customer Service Agent
Remote mail agent job
Job Description
Brandcoven is a leading marketing agency that specializes in helping businesses build and maintain strong brands. We are currently seeking a motivated and customer-oriented individual to join our team as a Customer Service Agent. This is a remote position, meaning you can work from the comfort of your own home anywhere in the USA.
As a Customer Service Agent, you will play a vital role in ensuring our clients receive the best customer service experience possible. Your main responsibility will be to handle customer inquiries and complaints through various channels such as phone, email, and social media. You will also be responsible for maintaining accurate customer records and providing timely and effective solutions to any issues that may arise.
The ideal candidate for this position will have excellent communication skills, both written and verbal, as well as a strong customer service background. You must be able to remain calm and professional in high-stress situations and have the ability to think on your feet to provide quick and effective solutions. A positive attitude and a passion for helping others are essential for success in this role.
This is a full-time or part-time position, depending on your availability and the needs of the company. We offer a competitive salary and benefits package for full-time employees, as well as flexible scheduling options for part-time employees.
If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team at Brandcoven and help us continue to build and maintain strong brands for our clients. Apply now and be a part of our growing company.
Virtual Agent
Remote mail agent job
Yellowstone Life Insurance Agency, LLC is on the lookout for enthusiastic individuals to join our dynamic team as Virtual Agents. This role offers the flexibility to work from home while making a significant impact in the lives of our clients.
As a Virtual Agent, you will engage with potential clients, guiding them through their life insurance journey. Utilizing our cutting-edge lead generation technology, you will assist clients in understanding their options and needs, ensuring they make informed choices about their coverage.
If you are passionate about helping others, possess a strong work ethic, and are looking for a role that provides both flexibility and the opportunity for career growth, we want to hear from you!
Key Responsibilities
Provide comprehensive support to clients exploring life insurance options.
Explain various insurance products and assist clients in selecting suitable plans based on their needs.
Guide clients through the application process and documentation requirements.
Collaborate with insurance providers and facilitate the underwriting process to streamline policy issuance.
Build and maintain lasting relationships with clients through regular follow-ups and support.
Requirements
Strong communication and interpersonal skills
Ability to connect with clients and establish rapport
Attention to detail and strong organizational capabilities
Self-starter with the ability to work independently
Prior experience in sales or the insurance industry preferred but not mandatory
A reliable computer and internet connection are required
Benefits
Freedom & ability to work virtually
Auto-ApplyCall Center Agent
Mail agent job in Columbus, OH
Are you passionate about helping customers and providing top-notch service? We are looking for dedicated and enthusiastic Call Center Agents to join our team. If you thrive in a fast-paced environment and enjoy solving problems, we want to hear from you!
Key Responsibilities:
Answer incoming customer calls and respond to inquiries in a friendly and efficient manner.
Provide accurate information about our products and services, addressing any questions or concerns.
Resolve customer complaints and issues with empathy and professionalism.
Document customer interactions and maintain detailed records in our CRM system.
Meet or exceed individual and team performance metrics, including call volume and customer satisfaction scores.
Collaborate with team members and supervisors to enhance the customer experience and share best practices.
Participate in ongoing training and development to stay current with product knowledge and service techniques.
Qualifications:
Previous experience in a call center or customer service role is an advantage.
Excellent verbal communication skills with a friendly and patient demeanour.
Strong problem-solving abilities and the capability to work under pressure.
Proficient with computers and an aptitude for learning new software programs.
Availability to work flexible hours, including evenings and weekends.