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Mail courier skills for your resume and career

Updated January 8, 2025
2 min read
Mail courier example skills
Below we've compiled a list of the most critical mail courier skills. We ranked the top skills for mail couriers based on the percentage of resumes they appeared on. For example, 27.4% of mail courier resumes contained delivery sequence as a skill. Continue reading to find out what skills a mail courier needs to be successful in the workplace.

15 mail courier skills for your resume and career

1. Delivery Sequence

A delivery sequence is the procedure of mail delivery either online or offline.

Here's how mail couriers use delivery sequence:
  • Arrange mail in delivery sequence.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how mail couriers use customer service:
  • Reestablished postal customer service database when computer crashed and all information was lost.
  • Recognized for customer service excellence, process improvement, and relationship building.

3. Government Agencies

Here's how mail couriers use government agencies:
  • Worked the entire gamut of courier mail services for multiple U.S. Government agencies.
  • Mail Courier for Client Managed and distributed high classified mail within various government agencies.

4. Mail Room

Mail Room is the dedicated area in a mailing department where mails are processed and organized according to their destination. Apart from the typical post offices, mailrooms can also be found in educational institutes and office buildings. The mailroom is managed by a postmaster who manages a team of mail boys or clerks. Their job is to sort out the mails or parcels received or being delivered. In larger organizations, a more formal system is employed, and the use of trolleys is standard. A mailroom can essentially house thousands of packages or mails that have to be delivered throughout the country or a state.

Here's how mail couriers use mail room:
  • Mail Courier working in the mail room
  • Operated mail room equipment: folder, inserter, postage, etc.

5. FedEx

Here's how mail couriers use fedex:
  • Prepared packages and documents for FedEx delivery/pick-up.
  • Receive UPS and FedEx shipments and deliver them to the right person/keep track of them.

6. Routine Maintenance

Here's how mail couriers use routine maintenance:
  • Monitored delivery truck performance, performed routine maintenance, and filled out necessary paperwork.
  • Perform routine maintenance on delivery vehicles, reporting any mechanical problems encountered with vehicles.

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7. USPS

Here's how mail couriers use usps:
  • Picked up and delivered interoffice and USPS mail between locations.
  • Filed paperwork nightly according to USPS guidelines.

8. Delivery Tasks

Here's how mail couriers use delivery tasks:
  • Perform the delivery tasks and pick-up of customer material, load and unload a delivery truck through a variety of mechanisms.
  • Perform delivery tasks and pick-up of packages on time in a professional, polite manner.

9. Delivery Vehicle

A delivery vehicle is a means of transport used to deliver all kinds of products. Semi-trailers on land are equipped with a variety of trailers, including box trailers, flatbeds, and other modified trailers, whereas railroad trains have similar specialized cars. Merchant ships on the sea come in a variety of shapes and sizes. Cargo is delivered by freight planes.

Here's how mail couriers use delivery vehicle:
  • Coordinated with mechanic and drivers to schedule timely notifications of vehicle maintenance of Federal Express delivery vehicles.
  • Accomplished a daily maintenance checklist on the delivery vehicle, mitigating unnecessary break down costs

10. DHL

Here's how mail couriers use dhl:
  • Communicated and accurately tracked deliveries as required within the DHL system.
  • Scanned, Metered, Sorted, Weighed Federal Express, UPS and DHL Packages utilizing Xerox and UPS Software.

11. Two-Way Radio

Here's how mail couriers use two-way radio:
  • Report delays, accidents or other traffic and transportation situations to base or other drivers using telephones or mobile two-way radios.
  • Used two-way radio to keep in constant contact with dispatch or rail crew.

12. EX

Here's how mail couriers use ex:
  • Prepare invoices for payment of postal, UPS, Fed EX billing.
  • Deliver copy jobs, Fed Ex, UPS and medical records.

13. Telephone Numbers

Here's how mail couriers use telephone numbers:
  • Received messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers.
  • Unloaded and sorted items collected along deliveries, addresses, telephone numbers, and delivery instructions.

14. Business Establishments

Here's how mail couriers use business establishments:
  • Deliver mail to residences and business establishments along specified routes by walking and or/ driving.
  • Delivered mail to residences and business establishments along route.

15. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how mail couriers use bank deposits:
  • Operate mailing equipment Escort for bank deposits Pick up supplies from local vendors Supervises disposal of confidential documents.
  • Received and delivered bank deposits also delivered pharmaceuticals to long term care facilities in Orange County.
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List of mail courier skills to add to your resume

Mail courier skills

The most important skills for a mail courier resume and required skills for a mail courier to have include:

  • Delivery Sequence
  • Customer Service
  • Government Agencies
  • Mail Room
  • FedEx
  • Routine Maintenance
  • USPS
  • Delivery Tasks
  • Delivery Vehicle
  • DHL
  • Two-Way Radio
  • EX
  • Telephone Numbers
  • Business Establishments
  • Bank Deposits
  • Hazardous Goods
  • Office Equipment
  • Computer System
  • Courier Services
  • Postage Machine
  • Delivery Service
  • Safety Regulations
  • Safety Procedures
  • Delivery Route

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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