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Mail & file clerk skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical mail & file clerk skills. We ranked the top skills for mail & file clerks based on the percentage of resumes they appeared on. For example, 17.8% of mail & file clerk resumes contained tax returns as a skill. Continue reading to find out what skills a mail & file clerk needs to be successful in the workplace.

15 mail & file clerk skills for your resume and career

1. Tax Returns

Here's how mail & file clerks use tax returns:

Received, inspected, organized and distributed incoming tax returns and taxpayers correspondence.
Received and opened tax returns from the public and filed them in the appropriate designation for processing.

2. IRS

IRS stands for internal revenue services. It helps many compliant taxpayers become conversant with the law regarding taxes; it ensures the minority who refuse to comply with paying taxes pay the required amount.

Here's how mail & file clerks use irs:

Handled questions or disputes from incentive program participants about their yearly IRS FORM-1099.
Requested documents from within other IRS service center's nationwide.

3. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how mail & file clerks use ran:

Operated Computer for cadet grades and input data and ran computer print out and back ups.
Stuffed and matched all documents and checks and prepared them to be ran through mail machine.

4. Numerical Order

Numerical order is a method of sequentially arranging functions, series of items, or relating to numbers either in ascending or descending order.

Here's how mail & file clerks use numerical order:

Filed correspondences cards, invoices, receipts and other records in alphabetical or numerical order, or per subject matter.
File client's new file in alphabetical order and old files in numerical order mail out documents to clients.

5. USPS

Here's how mail & file clerks use usps:

Picked up outgoing FedEx, UPS, DHL, and USPS packages for overnight delivery.
Processed outgoing mail via USPS mail machine, including weighing and applying postage.

6. Postage Meter

A postage meter is an equipment used to mark mailed items with evidence of postage. It includes necessary posting details like date, cancellation postmark, and a stamp.

Here's how mail & file clerks use postage meter:

Affixed postage to packages or letters by hand, or stamp materials, using postage meters.
Utilized postage metering system for all office mail and sent out interoffice correspondence to other branches.

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7. EX

Here's how mail & file clerks use ex:

Completed required post office forms using FED EX and UPS software.
Created Fed Ex and Ups slips for overnight packages.

8. FedEx

Here's how mail & file clerks use fedex:

Helped with filing, folding, and mailing out policies to agents, and prepared outgoing packages for UPS and FedEx.
Served as the Point of Contact on FedEx and UPS website prime account holder for pick-ups and drop offs

9. Count Data

Here's how mail & file clerks use count data:

Reviewed and processed outgoing mail through the mail-metering system; obtained and provided mail count data to appropriate person.
Obtain and provide mail count data to appropriate person

10. Office Equipment

Here's how mail & file clerks use office equipment:

Maintained all office equipment, such as fax, copiers, and mailing machines, calling for service when needed.
Sorted and distributed incoming mail Maintained office equipment and ordered supplies Answered incoming calls, and took messages

11. Front Desk

Here's how mail & file clerks use front desk:

Serve as back-up to the front desk in the absence of the receptionist.
Front desk for incoming professional staff and patient billing offices.

12. Computer System

Here's how mail & file clerks use computer system:

Entered and updated information in computer system to assure current information, and accurately retrieved data.
Recorded location of files in computer system to keep them from becoming misplaced by updating where the files were now located.

13. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how mail & file clerks use telephone calls:

Answered telephone calls, scheduled appointments, and performed light data entry when needed.
Displayed strong customer service skills and answered telephone calls with pleasant attitude.

14. Office Machines

An office machine is a mechanical and electronic device that is used to get work done in an organization or establishment, to finish multiple works in a short time, and to enhance productivity. Office machines are essential in running a modern office and range from calculators to printers to computers.

Here's how mail & file clerks use office machines:

Performed general office duties such as typing, operating office machines, and sorting/scanning and distributing incoming mail for ten attorneys.
Send out and receive faxes .general office duties such as typing, operating office machines, and sorting mail.

15. Tax Forms

Here's how mail & file clerks use tax forms:

Created and implemented a faster, more efficient way to process tax forms that is still used today.
Opened all incoming tax forms, review forms and process individual federal tax forms.

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List of mail & file clerk skills to add to your resume

The most important skills for a mail & file clerk resume and required skills for a mail & file clerk to have include:

Tax Returns
IRS
RAN
Numerical Order
USPS
Postage Meter
EX
FedEx
Count Data

Office Equipment
Front Desk
Computer System
Telephone Calls
Office Machines
Tax Forms
Government Agencies
DHL
Word Processing

Cross-Referencing
Postage Machine
User Criteria
Multi-Line Phone System
Alphabetical Order
Inactive Storage
Fax Machines
Unnecessary Materials
Personnel Folders

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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