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Become A Mail Processing

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Working As A Mail Processing

  • Getting Information
  • Handling and Moving Objects
  • Performing General Physical Activities
  • Updating and Using Relevant Knowledge
  • Establishing and Maintaining Interpersonal Relationships
  • Repetitive

  • Stressful

  • $56,750

    Average Salary

What Does A Mail Processing Do

Postal service workers sell postal products and collect, sort, and deliver mail. 

Duties

Postal service workers typically do the following:

  • Collect letters and parcels
  • Sort incoming letters and parcels
  • Sell stamps and other postal products
  • Get customer signatures for registered, certified, and insured mail
  • Operate various types of postal equipment
  • Distribute incoming mail from postal trucks

Postal service workers receive and process mail for delivery to homes, businesses, and post office boxes. Workers are classified based on the type of work they perform.

The following are examples of types of Postal Service workers:

Postal service mail carriers deliver mail to homes and businesses in cities, towns, and rural areas. Most travel established routes, delivering and collecting mail. Carriers cover their routes by foot, vehicle, or a combination of both. Some mail carriers collect money for postage due. Others, particularly in rural areas, sell postal products, such as stamps and money orders. All carriers must be able to answer customers’ questions about postal regulations and services and, upon request, provide change-of-address cards and other postal forms. 

Postal service clerks sell stamps, money orders, postal stationery, mailing envelopes, and boxes in post offices throughout the country. These workers register, certify, and insure mail, calculate and collect postage, and answer questions about other postal matters. They also may help sort mail.

Postal service mail sorters, processors, and processing machine operators prepare incoming and outgoing mail for distribution at post offices and mail processing centers. They load and unload postal trucks and move mail around processing centers. They also operate and adjust mail processing and sorting machinery.

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How To Become A Mail Processing

A high school diploma or equivalent is required to become a postal service worker. All applicants for these jobs must take a written exam. 

Education

Although there is no specific postsecondary education requirement to become a postal service worker, all applicants must have a good command of English.

Postal service mail carriers must be at least 18 years old. They must be U.S. citizens or have permanent resident-alien status. Males must have registered with the Selective Service when they reached age 18.

All applicants must pass a written exam that measures speed and accuracy at checking names and numbers and the ability to memorize mail distribution procedures. Jobseekers should contact the post office or mail processing center where they want to work to find out when exams are given.

When accepted, applicants must undergo a criminal background check and pass a physical exam and a drug test. Applicants also may be asked to show that they can lift and handle heavy mail sacks. Mail carriers who drive at work must have a safe driving record, and applicants must receive a passing grade on a road test.

Training

Newly hired postal service workers receive short-term on-the-job training, usually lasting less than 1 month. Those who have a mail route may initially work alongside an experienced carrier.

Important Qualities

Customer-service skills. Postal service workers, particularly clerks, regularly interact with customers. As a result, they must be courteous and tactful and provide good client service. 

Physical stamina. Postal service workers, particularly carriers, must be able to stand or walk for long periods.

Physical strength. Postal service workers must be able to lift heavy mail bags and parcels without injuring themselves.

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Mail Processing jobs

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Mail Processing Demographics

Gender

Female

63.9%

Male

33.7%

Unknown

2.4%
Ethnicity

White

78.9%

Hispanic or Latino

12.0%

Asian

6.9%

Unknown

1.7%

Black or African American

0.5%
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Languages Spoken

Spanish

55.0%

French

5.0%

Hmong

5.0%

Arabic

5.0%

Swedish

2.5%

Urdu

2.5%

Chinese

2.5%

Vietnamese

2.5%

Czech

2.5%

Bosnian

2.5%

Turkish

2.5%

Japanese

2.5%

German

2.5%

Armenian

2.5%

Polish

2.5%

Hindi

2.5%
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Mail Processing Education

Schools

University of Phoenix

16.5%

Strayer University

9.2%

Georgia Perimeter College

6.4%

Hagerstown Community College

5.5%

Central Piedmont Community College

4.6%

Columbus State Community College

4.6%

University of Cincinnati

4.6%

Southwest Tennessee Community College

4.6%

Kaplan University

4.6%

Rowan College at Gloucester County

4.6%

University of North Texas

3.7%

Community College of Philadelphia

3.7%

Milwaukee Area Technical College

3.7%

Temple University

3.7%

Heald College - Central Administrative Office

3.7%

College of DuPage

3.7%

University of Missouri - Saint Louis

3.7%

Fairmont State University

3.7%

University of Wisconsin - Eau Claire

2.8%

Atlanta Technical College

2.8%
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Majors

Business

23.7%

General Studies

8.7%

Criminal Justice

8.7%

Health Care Administration

7.5%

Accounting

6.7%

Psychology

5.8%

Medical Assisting Services

5.6%

Computer Science

4.4%

Nursing

4.0%

Education

2.5%

Liberal Arts

2.5%

Communication

2.5%

Nursing Assistants

2.3%

English

2.3%

Cosmetology

2.3%

Human Services

2.3%

Social Work

2.1%

Management

2.1%

Computer Networking

2.1%

Finance

2.1%
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Degrees

Other

41.1%

Bachelors

24.4%

Associate

15.4%

Certificate

10.2%

Masters

4.1%

Diploma

3.4%

License

1.0%

Doctorate

0.4%
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Top Skills for A Mail Processing

SortationEquipmentFutureDeliveryZIPCodesDataEntryCustomerServiceUspsPostalServiceFedexOpticalCharacterReadersPitneyBowesDbcsPriorityPostageMeterHighVolumeProcessingEquipmentSuitableConditionSuperviseTemporaryPrepPublicWindow

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Top Mail Processing Skills

  1. Sortation Equipment
  2. Future Delivery
  3. ZIP Codes
You can check out examples of real life uses of top skills on resumes here:
  • Cleared jams in sortation equipment.
  • processed and distributed mail to numerous zip codes, maintained and properly handled large mail orders, date stamped and bound mail
  • Handled incoming and outgoing mail, typing, filing, data entry, and ordering of supplies.
  • Received multiple reviews acknowledging my level of dedication to excellent customer service.
  • Attended USPS safety and production meetings and administered annual performance reviews.

Top Mail Processing Employers

Mail Processing Videos

Mail Processing Clerks Job Description

Ever wonder how mail is sorted?

Increased Traffic at Mail Processing Plant Due to Closing of Adjacent Mail Processing Plant

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