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Working As a Mail Processing

  • Getting Information
  • Handling and Moving Objects
  • Performing General Physical Activities
  • Updating and Using Relevant Knowledge
  • Establishing and Maintaining Interpersonal Relationships
  • Repetitive

  • Stressful

  • $40,000

    Average Salary

What Does A Mail Processing Do

Postal service workers sell postal products and collect, sort, and deliver mail. 

Duties

Postal service workers typically do the following:

  • Collect letters and parcels
  • Sort incoming letters and parcels
  • Sell stamps and other postal products
  • Get customer signatures for registered, certified, and insured mail
  • Operate various types of postal equipment
  • Distribute incoming mail from postal trucks

Postal service workers receive and process mail for delivery to homes, businesses, and post office boxes. Workers are classified based on the type of work they perform.

The following are examples of types of Postal Service workers:

Postal service mail carriers deliver mail to homes and businesses in cities, towns, and rural areas. Most travel established routes, delivering and collecting mail. Carriers cover their routes by foot, vehicle, or a combination of both. Some mail carriers collect money for postage due. Others, particularly in rural areas, sell postal products, such as stamps and money orders. All carriers must be able to answer customers’ questions about postal regulations and services and, upon request, provide change-of-address cards and other postal forms. 

Postal service clerks sell stamps, money orders, postal stationery, mailing envelopes, and boxes in post offices throughout the country. These workers register, certify, and insure mail, calculate and collect postage, and answer questions about other postal matters. They also may help sort mail.

Postal service mail sorters, processors, and processing machine operators prepare incoming and outgoing mail for distribution at post offices and mail processing centers. They load and unload postal trucks and move mail around processing centers. They also operate and adjust mail processing and sorting machinery.

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How To Become A Mail Processing

A high school diploma or equivalent is required to become a postal service worker. All applicants for these jobs must take a written exam. 

Education

Although there is no specific postsecondary education requirement to become a postal service worker, all applicants must have a good command of English.

Postal service mail carriers must be at least 18 years old. They must be U.S. citizens or have permanent resident-alien status. Males must have registered with the Selective Service when they reached age 18.

All applicants must pass a written exam that measures speed and accuracy at checking names and numbers and the ability to memorize mail distribution procedures. Jobseekers should contact the post office or mail processing center where they want to work to find out when exams are given.

When accepted, applicants must undergo a criminal background check and pass a physical exam and a drug test. Applicants also may be asked to show that they can lift and handle heavy mail sacks. Mail carriers who drive at work must have a safe driving record, and applicants must receive a passing grade on a road test.

Training

Newly hired postal service workers receive short-term on-the-job training, usually lasting less than 1 month. Those who have a mail route may initially work alongside an experienced carrier.

Important Qualities

Customer-service skills. Postal service workers, particularly clerks, regularly interact with customers. As a result, they must be courteous and tactful and provide good client service. 

Physical stamina. Postal service workers, particularly carriers, must be able to stand or walk for long periods.

Physical strength. Postal service workers must be able to lift heavy mail bags and parcels without injuring themselves.

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Average Yearly Salary
$40,000
Show Salaries
$38,000
Min 10%
$40,000
Median 50%
$40,000
Median 50%
$40,000
Median 50%
$40,000
Median 50%
$40,000
Median 50%
$40,000
Median 50%
$40,000
Median 50%
$42,000
Max 90%
Best Paying Company
Aetna
Highest Paying City
Providence, RI
Highest Paying State
Rhode Island
Avg Experience Level
3.0 years
How much does a Mail Processing make at top companies?
The national average salary for a Mail Processing in the United States is $40,600 per year or $20 per hour. Those in the bottom 10 percent make under $38,000 a year, and the top 10 percent make over $42,000.

Top Skills for A Mail Processing

  1. Sort Letters
  2. Outgoing Packages
  3. Future Delivery
You can check out examples of real life uses of top skills on resumes here:
  • Open and sort letters and enter data into a computer system as needed.
  • Delivered campus mail, picked up outgoing packages and mail, drove company van, delivered other work related equipment
  • Sorted and organize mail for future delivery.
  • Used mail sorting program to separate mail by zip codes to insure they are placed on proper routes.
  • Prepared checks for deposit by accurately encoding customer payment amount using TPR/AWS/ Image data entry equipment.

Rank:

Average Salary:

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Top 10 Best States for Mail Processings

  1. Maine
  2. Michigan
  3. North Dakota
  4. Wisconsin
  5. Massachusetts
  6. Delaware
  7. New Hampshire
  8. South Dakota
  9. Rhode Island
  10. Pennsylvania
  • (2 jobs)
  • (13 jobs)
  • (2 jobs)
  • (6 jobs)
  • (16 jobs)
  • (2 jobs)
  • (1 jobs)
  • (1 jobs)
  • (0 jobs)
  • (4 jobs)

Mail Processing Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,569 Mail Processing resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Mail Processing Resume

View Resume Examples

Mail Processing Demographics

Gender

Female

53.5%

Male

32.9%

Unknown

13.6%
Ethnicity

White

61.9%

Hispanic or Latino

15.5%

Black or African American

12.8%

Asian

6.6%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

61.3%

Hmong

8.1%

French

6.5%

Hindi

3.2%

Arabic

3.2%

Turkish

1.6%

Swedish

1.6%

Irish

1.6%

Chinese

1.6%

Vietnamese

1.6%

Czech

1.6%

Dutch

1.6%

Japanese

1.6%

Russian

1.6%

Tagalog

1.6%

Urdu

1.6%
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Mail Processing Education

Schools

University of Phoenix

25.3%

Hagerstown Community College

8.4%

Strayer University

8.0%

Kaplan University

6.3%

The Academy

5.5%

Atlanta Technical College

4.2%

Central Piedmont Community College

3.8%

Colorado Technical University

3.8%

Everest Institute

3.4%

University of North Texas

3.4%

Ashford University

3.4%

University of Cincinnati

3.0%

Community College of Philadelphia

3.0%

Georgia Perimeter College

3.0%

Columbus State Community College

3.0%

Prince George's Community College

2.5%

Capital Community College

2.5%

City Colleges of Chicago-Kennedy-King College

2.5%

Houston Community College

2.5%

Manchester Community College

2.5%
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Majors

Business

23.7%

Health Care Administration

9.4%

Criminal Justice

8.2%

Medical Assisting Services

7.0%

General Studies

7.0%

Accounting

6.5%

Nursing

4.7%

Psychology

4.7%

Computer Science

3.8%

Liberal Arts

3.1%

Education

3.0%

Management

2.7%

Communication

2.5%

Human Services

2.3%

Information Technology

2.2%

Cosmetology

2.0%

Pharmacy

1.9%

Graphic Design

1.8%

Nursing Assistants

1.7%

Biology

1.7%
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Degrees

Other

40.7%

Bachelors

23.1%

Associate

16.0%

Certificate

10.7%

Masters

4.4%

Diploma

4.0%

License

0.9%

Doctorate

0.3%
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Updated May 19, 2020