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Mail service coordinator skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical mail service coordinator skills. We ranked the top skills for mail service coordinators based on the percentage of resumes they appeared on. For example, 15.5% of mail service coordinator resumes contained mail room as a skill. Continue reading to find out what skills a mail service coordinator needs to be successful in the workplace.

15 mail service coordinator skills for your resume and career

1. Mail Room

Mail Room is the dedicated area in a mailing department where mails are processed and organized according to their destination. Apart from the typical post offices, mailrooms can also be found in educational institutes and office buildings. The mailroom is managed by a postmaster who manages a team of mail boys or clerks. Their job is to sort out the mails or parcels received or being delivered. In larger organizations, a more formal system is employed, and the use of trolleys is standard. A mailroom can essentially house thousands of packages or mails that have to be delivered throughout the country or a state.

Here's how mail service coordinators use mail room:

Maintained stock of goods for mail room activity such as envelopes, stamps, paper and stationary.
Manage mail room for corporate headquarters of 130 employees, servicing 65 nursing home facilities.

2. USPS

Here's how mail service coordinators use usps:

Supervised sorting, delivering, pick up and metering of all USPS, FedEx, UPS and DHL.
Work with the USPS to ensure all permits, fees and paperwork is in order.

3. Mail Services

Here's how mail service coordinators use mail services:

Supervised daily operations of mail services department.
Coordinated site-wide mail services and delivery.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how mail service coordinators use customer service:

Provided efficient, professional customer service to various ban representatives regarding customers new address information when check orders were returned.
Streamlined data processing and provided corresponding documentation to customers and customer service representatives.

5. Postage Machine

Here's how mail service coordinators use postage machine:

Operated copy machines making specifications for various project, - Operated mail postage machines, ordered supplies for the establishment.
Refilled postage machine as well as toners and cartridge's for copiers.

6. Front Desk

Here's how mail service coordinators use front desk:

Resolve all front desk issues in absence of the executive assistant or facilities manager.
Covered front desk as needed which included phones.

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7. Fed-Ex

Here's how mail service coordinators use fed-ex:

Received all incoming documents via fax, regular mail, Fed-Ex, UPS and Airborne Express.
Attach UPS, Certified Mail, and Fed-Ex labels to packages; pack, weight and apply the proper postage.

8. DHL

Here's how mail service coordinators use dhl:

Monitored, tracked, and collected data from Federal Express, United Parcel Service, and DHL Express.
Maintained inventory for office supplies, data entry of DHL, Fed Ex and Ups packages.

9. Computer System

Here's how mail service coordinators use computer system:

Installed computer systems for various clients (Including printer hookup, fax modem, scanner, etc.
Developed and oversaw retirement plan program, including training, compliance and coordination with other financial institutions in shared computer system.

10. Postage Meter

A postage meter is an equipment used to mark mailed items with evidence of postage. It includes necessary posting details like date, cancellation postmark, and a stamp.

Here's how mail service coordinators use postage meter:

Sorted and delivered mail throughout Johnson City Medical Center; ran postage meter; handled certified mail
Operated and maintained postage meter, scales and delivery cart.

11. External Vendors

A vendor is a term used to describe any supplier of goods or services. Therefore, an external vendor would sell their products or services to an outside company or individual.

Here's how mail service coordinators use external vendors:

Work with internal resources as well as external vendors to ensure campaigns are executed accurately, effectively, and within budget.
Acted as liaison to the publisher, Marketing, Business Office, Creative and external vendors.

12. Mail Handling

Here's how mail service coordinators use mail handling:

Received Army Achievement Medal for exemplary personnel service and mail handling during an overseas deployment.
Performed mail handling, mail processing, and mail collection/transportation Completed miscellaneous duties as needed

13. Postal Regulations

The procedures and methods that postal authorities undertake in order to ensure the safe delivery of parcels and products between people are defined as postal laws and regulations. The postal regulations are implemented around the world by the Universal Postal Union (UPU).

Here's how mail service coordinators use postal regulations:

Maintained working knowledge of postal regulations and requirements for all classes of mail; stays up-to-date on changes affecting mailing operations.
Wrap, seal, and dispatch outgoing mail in accordance with postal regulations.

14. Courier Services

Here's how mail service coordinators use courier services:

Act as the liaison between external courier services and the Firm.
Manage contracts with courier service.

15. Mass Mailings

Here's how mail service coordinators use mass mailings:

mass mailings.international mail and packages.
Provided "kitting" services for frequent mass mailings, utilizing bulk processing techniques and folder/inserter equipment.

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List of mail service coordinator skills to add to your resume

The most important skills for a mail service coordinator resume and required skills for a mail service coordinator to have include:

Mail Room
USPS
Mail Services
Customer Service
Postage Machine
Front Desk
Fed-Ex
DHL
Computer System
Postage Meter
External Vendors

Mail Handling
Postal Regulations
Courier Services
Mass Mailings
Office Equipment
Bulk Mailings
Pitney Bowes
Fax Machines
Windows
Business Reply
Courier Packages

PowerPoint
Data Processing
Management System
Safety Procedures
Transferring Calls
Computer Programs
Office Operations
Continuous Improvement
Real Estate
Customer Inquiries

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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