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Mail technician skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical mail technician skills. We ranked the top skills for mail technicians based on the percentage of resumes they appeared on. For example, 18.8% of mail technician resumes contained postage machine as a skill. Continue reading to find out what skills a mail technician needs to be successful in the workplace.

13 mail technician skills for your resume and career

1. Postage Machine

Here's how mail technicians use postage machine:

Operated and maintained the postage machine that processed customer statements.
Arranged mail for delivery to company employees and prepared outbound mail often utilizing federal postage machinery.

2. USPS

Here's how mail technicians use usps:

Process overnight packages and other accountable mail (next day express USPS, next day UPS/FedEx, etc.).
Apply and attach necessary paperwork to, and mail out parcels for UPS, USPS and FEDEX.

3. Customer Inquiries

Here's how mail technicians use customer inquiries:

Answered customer inquiries using the Stratus Hotline program.
Process customer inquiries, researched information and called customers with solutions.

4. Courier Services

Here's how mail technicians use courier services:

Provide a daily courier service for CNA to the Department of Defense.
Perform office/clerical and courier services when required; such as assist the receptionist at Baptist Hospital Corporate office.

5. Postal Regulations

The procedures and methods that postal authorities undertake in order to ensure the safe delivery of parcels and products between people are defined as postal laws and regulations. The postal regulations are implemented around the world by the Universal Postal Union (UPU).

Here's how mail technicians use postal regulations:

Created work orders, pulled inventory, created documents according to U.S Postal regulations, created Bills of Lading for truck shipments
Offer customer assistance to ensure customers understand postal regulations, mail preparation requirements and methods of presentation.

6. Postage Meter

A postage meter is an equipment used to mark mailed items with evidence of postage. It includes necessary posting details like date, cancellation postmark, and a stamp.

Here's how mail technicians use postage meter:

Operated digital mailing equipment including digital postage meters, automated computer systems, and a computerized parcel shipping system.
Operate envelope sealer and postage meter accurately.

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7. State Agencies

State Agencies, also called government agencies, are organizations associated with the government that oversee various aspects of society. These handles often handle administrative paperwork to ensure all laws, rules, and regulations are followed. State agencies include the Tennessee Valley Authority, Washington State Department of Labor, and Texas Health and Human Services Commission.

Here's how mail technicians use state agencies:

Processed mail and parcels for all state agencies

8. Business Mail

Here's how mail technicians use business mail:

Coordinated with the mailers postal liaison to determine productivity schedules within the Business Mail unit.
Managed Business Mail Entry office.

9. Fed-Ex

Here's how mail technicians use fed-ex:

Received and signed for overnight/priority mail such as Fed-Ex or for certified return receipt mail and prepared mail for pickups.
Acquired great customer service relations, computer experience, mail processing be it postal, UPS, and overnight Fed-Ex.

10. Computer System

Here's how mail technicians use computer system:

Look up products on the Computer System to verify availability, cycle counting.
Entered and updated information in computer system to assure current information, and accurately retrieved data.

11. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how mail technicians use ran:

Operated Computer for cadet grades and input data and ran computer print out and back ups.
Stuffed and matched all documents and checks and prepared them to be ran through mail machine.

12. Bulk Mailings

Here's how mail technicians use bulk mailings:

Developed bulk mailings for shipment.
Verify bulk mailings for rate qualification and preparation standards.

13. DHL

Here's how mail technicians use dhl:

Received packages from United States Postal, UPS Ground, FedEx Express, DHL, and Lone Star carriers.
Processed accountable mail such as certified, insured and registered, as well as UPS, DHL, AND FEDEX packages.

What skills help Mail Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of mail technician skills to add to your resume

The most important skills for a mail technician resume and required skills for a mail technician to have include:

Postage Machine
USPS
Customer Inquiries
Courier Services
Postal Regulations

Postage Meter
State Agencies
Business Mail
Fed-Ex
Computer System

RAN
Bulk Mailings
DHL

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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