Automatically apply for jobs with Zippia

Upload your resume to get started.

Mailing manager skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical mailing manager skills. We ranked the top skills for mailing managers based on the percentage of resumes they appeared on. For example, 17.8% of mailing manager resumes contained operational procedures as a skill. Continue reading to find out what skills a mailing manager needs to be successful in the workplace.

15 mailing manager skills for your resume and career

1. Operational Procedures

The operational procedure means the prescriptive documents that describe processes involving several partners. The involved techniques get utilized in defining the related work.

Here's how mailing managers use operational procedures:

Worked to established operational procedures for processing mail with the USPS, for producing mail, for scheduling and monitoring.
Pioneered direct mail operational procedures, resulting in annual savings in excess of $1 million.

2. SQL

Here's how mailing managers use sql:

Performed Back-end testing and ensured the authentic retrieval of the data from the databases using SQL.
Coordinate ROI programming and special database mining projects with IT development staff using SQL and HyperAccess software.

3. Mail Operation

Here's how mailing managers use mail operation:

Lead and helped prepare a scope to provide uninterrupted services for Claims/Mail Operations services in the event of a disaster.
Supervised more than 200 employees and three supervisors in mail operations for profit and non-profit establishments.

4. Direct Reports

Here's how mailing managers use direct reports:

Managed a staff of 100 employees with 5 direct reports.
Created customer service policies and resolved customer escalations in coordination with four departments while managing twelve direct reports.

5. USPS

Here's how mailing managers use usps:

Worked with USPS representatives to incorporate additional cost savings.
Run client mailing lists through the Satori Mailing USPS system for accuracy, layout templates and merge data for mailing.

6. Data Processing

Data processing refers to the manipulation and collection of data to generate meaningful information by a computer. It may include the transfer of raw data to a machine-legible form, managing the flow of data through the CPU or any memory to an output device, and conversion of output. Any utilization of computers to perform specific functions on data can be incorporated under data processing.

Here's how mailing managers use data processing:

CAREER CAPSULE Diversified experience within Data Processing, production management, staff supervision, mail shop manager, computer operations.
Managed and developed day-to-day direct mail programming and data processing at $50M direct marketing and fulfillment enterprise.

7. Customer Complaints

Here's how mailing managers use customer complaints:

Handled escalated customer complaints upon customer or executive request and utilizes escalations as a method to train and develop employees.
Ensured consistently high-quality customer service with development of procedures to handle and resolve customer complaints in response to service interruptions.

8. EX

Here's how mailing managers use ex:

Print, cut and package orders then ship out printed materials to clients via Fed Ex electronic system.
Maintain all mailroom equipment such as Pitney Bowes mailing machine and arrival systems, and Fed Ex Powership.

9. Postal Regulations

The procedures and methods that postal authorities undertake in order to ensure the safe delivery of parcels and products between people are defined as postal laws and regulations. The postal regulations are implemented around the world by the Universal Postal Union (UPU).

Here's how mailing managers use postal regulations:

Subject matter expert in postal regulations, Department of Defense (DOD) instructions, and GSA shipping policies.
Saved over $21M annually using reengineering efforts taking full advantage of postal regulations.

10. Office Equipment

Here's how mailing managers use office equipment:

Purchased and maintained all office equipment and supplies, regulating inventory.
Operated and assisted in maintaining all office equipment to ensure productivity.

11. Mail Management

Here's how mailing managers use mail management:

Direct, implement, coordinate, and/or oversee a variety of mail management programs.

12. DHL

Here's how mailing managers use dhl:

Receive and logged all incoming package; registered mail, UPS, Federal Express, and DHL.
Acted as the liaison for FedEx/UPS & DHL account managers and handled firm concerns and requests.

13. Vendor Relationships

Vendor management is an activity or a program wherein it allows creating, managing and developing a good relationship for both the client and the service provider in a particular enterprise. It ensures constant communication with the vendors that benefit both parties. It provides engaging materials to promote further the product or service they provide.

Here's how mailing managers use vendor relationships:

Managed vendor relationships and approved appropriate unpaid invoices for all completed projects.
Developed and maintain vendor relationships vital to operational needs.

14. FedEx

Here's how mailing managers use fedex:

Distributed all urinary test, results and specimens immediately dispersed via FedEx or overnight localities.
Managed and distributed all FedEx overnight localities.

15. Process Improvement

Here's how mailing managers use process improvement:

Developed and implemented process improvements that ensured effective proofing procedures and efficient on-time delivery of direct marketing projects.
Worked cross functionally on process improvements.

What skills help Mailing Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of mailing manager skills to add to your resume

The most important skills for a mailing manager resume and required skills for a mailing manager to have include:

Operational Procedures
SQL
Mail Operation
Direct Reports
USPS
Data Processing
Customer Complaints
EX
Postal Regulations
Office Equipment
Mail Management
DHL
Vendor Relationships

FedEx
Process Improvement
Xerox
Performance Reviews
Inventory Control
BCC
Production Schedules
Offset Printing
Cost Savings
ROI
Multi-Line Phone System
Print Production
Courier Services

HIPAA
DOD
HTML
Fax Machines
Data Analysis
PowerPoint
Market Research
Financial Reports
SLA
Customer Issues
Mail Handling
Customer Relations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs