How To Become A Mailroom Assistant: What It Is and Career Path

What is a mailroom assistant and how to become one

Updated January 8, 2025

4 min read

Did you know that every hour, 19.7 million pieces of mail get processed in the United States? That's a lot of mail! A lot of this mail is coming to and from businesses, which send out important letters, updates to supporters, contracts, and more. Companies that send and receive a lot of mail require a mailroom assistant to help manage it.

A mailroom assistant makes sure that all of the mail a business is involved in gets to where it needs to go, whether incoming or outgoing. Sometimes called mailroom clerks, these people sort mail that the company receives and make sure it gets to the proper departments. They also make sure any outgoing mail is labeled with the appropriate address and postage.

As businesses switch to electronic methods of communication and sharing files, they tend to send and receive less mail. That is why the demand for mailroom assistants is decreasing somewhat. However, there are still plenty of openings for deeply organized people passionate about the mail and not afraid of paper cuts.

ScoreMailroom AssistantUS Average

Salary

2.3

Avg. Salary $29,118

Avg. Salary $59,228

Stability level

8.4

Growth rate -5%

Growth rate 0.3%

Diversity

10.0

Race

American Indian and Alaska Native 0.70%

Asian 8.12%

Black or African American 9.99%

Hispanic or Latino 16.77%

Unknown 3.68%

White 60.74%

Gender

female 45.92%

male 54.08%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress level

8.4

Stress level is high

7.1 - high

Complexity level

5.0

Complexity level is intermediate

7 - challenging

Work life balance

6.7

Work life balance is good

6.4 - fair

Key steps to become a mailroom assistant

Explore mailroom assistant education requirements

Most common mailroom assistant degrees

Bachelor's

50.6 %

High School Diploma

21.4 %

Associate

17.4 %

Start to develop specific mailroom assistant skills

Skills	Percentages
Office Equipment	27.34%
Data Entry	15.14%
HR	13.54%
Mail Room	7.62%
USPS	5.39%

Complete relevant mailroom assistant training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New mailroom assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a mailroom assistant based on U.S. Bureau of Labor Statistics data and data from real mailroom assistant resumes.

Research mailroom assistant duties and responsibilities

Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
Present cases for equipment upgrades by use of ROI tools and specification advantages.
Help implement and maintain USPS standards, policies, and procedures in mail management.
Create new division for NCOA processes for outside customers that increase revenue there as well.

Prepare your mailroom assistant resume

When your background is strong enough, you can start writing your mailroom assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a mailroom assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable mailroom assistant resume templates

Build a professional mailroom assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your mailroom assistant resume.