What does a mailroom assistant do?

Secretaries are employees who are responsible for many of the administrative needs of the office. They are usually assigned to executives or to a specific department. They manage schedules and appointments, often handling the calendar in the office. They are also responsible for keeping files organized, whether physical or digital copies. During office meetings, secretaries are in charge of documenting the minutes of the meeting and highlighting the action steps that need to be taken. They may also be assigned to check on concerned departments who need to present deliverables in the next office meeting.

While similarities exist, there are also some differences between mailroom assistants and secretary. For instance, mailroom assistant responsibilities require skills such as "data entry," "mail room," "usps," and "postage meter." Whereas a secretary is skilled in "telephone calls," "scheduling appointments," "word processing," and "travel arrangements." This is part of what separates the two careers.

An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that mailroom assistant responsibilities requires skills like "mail room," "usps," "postage meter," and "organization." But an office specialist might use other skills in their typical duties, such as, "patients," "phone calls," "word processing," and "office support."

Administrator secretaries are assistants to managers or higher officers in charge of administrative tasks. Their responsibilities include liaising with an organization's internal departments and in communicating with the general public. They make arrangements and scheduling of meetings, events, and appointments. Sometimes, they assume tasks in clerical and administrative nature. It is also part of their job to work hand-in-hand with executives, managers, and any other personnel in corporations.

The required skills of the two careers differ considerably. For example, mailroom assistants are more likely to have skills like "mail room," "usps," "postage meter," and "organization." But a administrator secretary is more likely to have skills like "patients," "routine correspondence," "telephone calls," and "office procedures."

An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.