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Become A Mailroom Clerk

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Working As A Mailroom Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $29,580

    Average Salary

What Does A Mailroom Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Mailroom Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Mailroom Clerk jobs

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Mailroom Clerk Demographics

Gender

Male

49.9%

Female

48.4%

Unknown

1.7%
Ethnicity

White

78.3%

Hispanic or Latino

13.2%

Asian

6.5%

Unknown

1.4%

Black or African American

0.6%
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Languages Spoken

Spanish

66.1%

French

13.3%

Carrier

3.9%

Italian

2.8%

German

2.8%

Portuguese

2.2%

Swedish

1.1%

Tagalog

1.1%

Turkish

0.6%

Cherokee

0.6%

Gujarati

0.6%

Hindi

0.6%

Dutch

0.6%

Mandarin

0.6%

Armenian

0.6%

Russian

0.6%

Thai

0.6%

Cantonese

0.6%

Finnish

0.6%

Braille

0.6%
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Mailroom Clerk Education

Schools

University of Phoenix

24.1%

Essex County College

6.8%

Strayer University

6.3%

Glendale Community College

5.1%

Central Piedmont Community College

4.2%

Ashford University

4.2%

Northern Virginia Community College

4.2%

Hillsborough Community College

4.2%

Hudson Valley Community College

3.8%

Tennessee State University

3.8%

Liberty University

3.8%

Kaplan University

3.8%

Florida State College at Jacksonville

3.4%

The Community College of Baltimore County

3.4%

New York City College of Technology of the City University of New York

3.4%

Camden County College

3.4%

City College of New York of the City University of New York

3.4%

Monroe College

3.0%

Illinois State University

3.0%

Nassau Community College

3.0%
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Majors

Business

26.4%

Criminal Justice

9.1%

Health Care Administration

7.3%

Accounting

6.3%

General Studies

5.2%

Psychology

5.1%

Liberal Arts

5.0%

Medical Assisting Services

4.6%

Computer Science

4.3%

Communication

3.9%

Computer Information Systems

3.0%

Management

2.7%

Education

2.3%

Information Technology

2.2%

Nursing

2.1%

General Education, Specific Areas

2.1%

Graphic Design

2.1%

Computer Networking

2.1%

Pharmacy

2.1%

Marketing

2.1%
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Degrees

Other

41.0%

Bachelors

25.7%

Associate

18.3%

Certificate

7.5%

Masters

3.5%

Diploma

3.2%

License

0.5%

Doctorate

0.3%
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Top Skills for A Mailroom Clerk

OutgoingPackagesSortPostageMeterReadingsDeliveryCartsDataEntryActivitiesCustomerServiceUspsDHLOfficeSuppliesPitneyBowesOutgoingMailsPostageMachineFED EXPickupFaxMachinesAppropriateRecipientsCopyMachinesHighVolumeOfficeEquipmentProperPostage

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Top Mailroom Clerk Skills

  1. Outgoing Packages
  2. Sort
  3. Postage Meter Readings
You can check out examples of real life uses of top skills on resumes here:
  • Processed and shipped all outgoing packages via Fed Ex and UPS shipping systems and services.
  • Sorted and distributed departmental mail, reports, orders and requests.
  • Check postal rates and weigh outgoing mail as well as, record postage meter readings on a daily basis.
  • Receive and sort mail and load it on delivery carts.
  • Distribute mail to appropriate recipients.Perform data entry activities.

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City Jobs - Mail Clerk

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