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Mailroom clerk skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical mailroom clerk skills. We ranked the top skills for mailroom clerks based on the percentage of resumes they appeared on. For example, 33.2% of mailroom clerk resumes contained customer service as a skill. Continue reading to find out what skills a mailroom clerk needs to be successful in the workplace.

15 mailroom clerk skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how mailroom clerks use customer service:

Maintained excellent customer service to employees by providing postage, mail delivery instructions and proper packaging materials.
Facilitated an organized and efficient mail room providing extraordinary customer service to contract customers and my coworkers.

2. USPS

Here's how mailroom clerks use usps:

Packaged and delivered to USPS fan club promotions for several international recording artists.
Controlled USPS and military-owned accountable and non-accountable equipment.

3. Pickup

In musical terms, a pickup is a transducing device used for capturing and converting mechanical music waves into an electronic signal. A pickup senses the mechanical vibration produced by a mechanical or electrical guitar and amplifies those vibrations using an amplifier. These amplified musical sounds are then produced through speakers. A pickup can also be used to produce mashup music.

Here's how mailroom clerks use pickup:

Staged work for courier pickup including required manifest and documentation.
Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.).

4. Delivery Carts

Here's how mailroom clerks use delivery carts:

Receive and sort mail from UPS, FedEx and other mail carriers and load it on delivery carts.
Receive and sort mail and load it on delivery carts.

5. Office Equipment

Here's how mailroom clerks use office equipment:

Performed shipping and receiving materials computers and other office equipment.
Processed various documents, operated office equipment and distributed mail.

6. Postage Meter Readings

Here's how mailroom clerks use postage meter readings:

Check postal rates and weigh outgoing mail as well as, record postage meter readings on a daily basis.
Computed cost of mail permits from postage meter readings, maintained and load copy machines with paper.

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7. DHL

Here's how mailroom clerks use dhl:

Collected all outgoing deliveries for FedEx, DHL UPS, examine all mail pieces for accurate addresses, tracking numbers etc.
Receive and deliver incoming packages (FedEx, UPS and DHL) as well as prepare outgoing FedEx and UPS packages.

8. FED EX

Here's how mailroom clerks use fed ex:

Maintain computerized records of incoming packages, and out going shipments (UPS, Fed Ex, Airborne, etc.)
Delivered inter office, post 1st class mail on mailing machine, send out UPS and Fed Ex boxes and letters.

9. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how mailroom clerks use data entry:

Deliver packages to employees* Assist with telephone inquire/light data entry* Scan incoming/outgoing packages for security precaution* Perform general office duties
Processed incoming medical claims by document review and data entry to confirm proper designation for final claim resolution.

10. Front Desk

Here's how mailroom clerks use front desk:

Assisted with the front desk and associated administrative responsibilities.
Managed the front desk in a courteous and professional manner: welcomed clients, answered phones, and scheduled appointments.

11. Postage Machine

Here's how mailroom clerks use postage machine:

Operated postage machine, processed and received packages/faxes.
Operated postage machine and maintained communication with staff.

12. Copy Machines

Copy machines make duplicate copies of documents and/or photos onto paper. Sometimes also referred to as a photocopier or copier.

Here's how mailroom clerks use copy machines:

Reproduced legal documents in bulk volumes with the utmost attention to detail and accuracy using Xerox and Canon copy machines.
Stock paper in work areas, refills copy machines, and assists in maintaining an inventory of supplies.

13. Computer System

Here's how mailroom clerks use computer system:

Developed excellent customer relationships with clients Sell product and place customer orders in computer system.
Processed overnight Federal Express shipments utilizing the Fed-Ex computer system

14. Bulk Mailings

Here's how mailroom clerks use bulk mailings:

Post print sequencing and handling of bulk mailings and packaging for customers such as Verizon and portfolios for major Hartford Insurance Companies
Prepared and filled bulk mailings and operated the US Postal Paragon for sending out first class and bulk mail.

15. Office Machines

An office machine is a mechanical and electronic device that is used to get work done in an organization or establishment, to finish multiple works in a short time, and to enhance productivity. Office machines are essential in running a modern office and range from calculators to printers to computers.

Here's how mailroom clerks use office machines:

Maintained maintenance on all office machines, provided office supplies, operated the daily invoice machine and maintained all building supplies.
Operated office machines and computer compile, sorted incoming mail, weighed and attached proper postage using a mailing meter machine.

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List of mailroom clerk skills to add to your resume

The most important skills for a mailroom clerk resume and required skills for a mailroom clerk to have include:

Customer Service
USPS
Pickup
Delivery Carts
Office Equipment
Postage Meter Readings
DHL
FED EX
Data Entry
Front Desk
Postage Machine
Copy Machines
Computer System
Bulk Mailings

Office Machines
Courier Services
Mailroom Operations
Processing Equipment
Fax Machines
Law Firm
Mailroom Equipment
Mail Handling
Stackers
Conference Room
Meter Machine
OpEx
Xerox
Collating

Affix Postage
PowerPoint
Management System
Pitney Bowes
Tax Returns
ZIP Codes
Promotional Materials
Mail Opening
Courier Packages
Medical Claims
Bank Deposits
Postage Equipment
Tax Forms
Postal Rates

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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