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Operations Manager jobs at Main Event

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  • Assistant General Manager

    Taco Bell 4.2company rating

    Columbus, OH jobs

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
    $38k-48k yearly est. 20h ago
  • Assistant General Manager

    Taco Bell 4.2company rating

    Sidney, OH jobs

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
    $38k-48k yearly est. 20h ago
  • Claims Operations Director

    Unite Here Health 4.5company rating

    Oak Brook, IL jobs

    UNITE HERE HEALTH serves over 200,000 workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity! We are seeking a remote / work from home seasoned, strategic leader to oversee and optimize our Claims Operations function. This individual will bring a strong operational foundation combined with deep claims expertise, enabling Claims to drive efficiency, innovation, and long-term growth. The ideal candidate is currently at a Director level or higher, with experience spanning claims and broader operations, and a proven track record of delivering measurable improvements in cost management, governance, and member experience. KEY RESPONSIBILITIES: Strategic Leadership & Growth * Establish and execute short- and long-term strategic goals for claims processing efficiency and effectiveness. * Drive continuous improvement initiatives and foster a culture of innovation. * Lead growth initiatives for the claims function, including due diligence, plan integration, staffing, and systems. * Collaborate cross-functionally to align claims processing policies with organizational goals. Claims Operations Oversight * Lead and manage all claims-related functions, including: * Electronic claim intake, mail distribution, document imaging, data entry, provider maintenance, quality assurance, and training. * Ensure timely and accurate adjudication and payment of hospital, physician, disability, life, and supplementary claims. * Oversee Short-Term Disability claims in compliance with Department of Labor and Fund guidelines. * Partner with Regional Directors and Trustees to improve medical appeals efficiency and transparency. System & Process Optimization * Oversee system configuration projects related to benefit plan design, code maintenance, claims editing software, network/vendor mandates, and Fund-wide initiatives. * Drive auto-adjudication rates (we're currently at 75%) above industry benchmarks through consistent system configurations and scalable operational strategies. * Standardize benefit codes and exceptions and develop master category definitions for use across all plan units. * Implement system changes to support new plan units, benefit updates, vendor transitions, and legislative requirements, as well as recommend system upgrades. Data & Analytics * Define analytical requirements for claims-related reports, KPIs, and metrics within the enterprise data warehouse. * Monitor performance metrics and prepare management reports. * Conduct claims studies to inform strategic decisions and partner with service areas ensuring claims accuracy and understanding. * Propose benefit changes based on claims and appeals trends to reduce member abrasion. Compliance, Governance & Risk Management * Collaborate with IT and network vendors to ensure electronic claim files comply with HIPAA standards and regulatory changes, including the No Surprises Act. * Develop and enforce operational policies, procedures, and utilization safeguards. * Manage RFP processes for claims vendors and ensures timely resolution of customer service inquiries. * Implement cost management strategies and fiscal risk mitigation practices. * Authorize exceptions to standard operating procedures and manage departmental budgets. Leadership & Talent Development * Coach and develop managers and supervisors for future leadership roles. * Lead HR functions including hiring, performance evaluation, and employee development. * Exemplify the organization's values in fostering a respectful, trusting, and engaged culture of inclusion. ESSENTIAL QUALIFICATIONS: * Minimum 15 years of progressive leadership experience in automated group health claims environments, preferably within organizations of 300+ employees. * At least 10 years of team management experience, including 5+ years in senior leadership roles. * 5+ years of experience in system configuration and benefit plan design. * Bachelor's degree in business administration, healthcare, or related field preferred (or equivalent experience required). * Deep knowledge of group health benefits and claims processing systems. * Familiarity with DOL, ERISA, ACA, and other regulatory requirements related to group health plan administration. * Experience with Taft-Hartley plan administration strongly preferred. * The ability to travel 15+% as needed. Salary range for this position: Salary $137,200 - $174,900. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location. Work Schedule (may vary to meet business needs): Monday~Friday, 7.5 hours per day (37.5 hours per week) as a remote employee with 15+% travel (once or twice a quarter, as a senior leader). We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Short- & Long-term Disability, Pension, Life, AD&D, Flexible Spending Accounts (healthcare & dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP). #LI-REMOTE
    $137.2k-174.9k yearly Auto-Apply 14d ago
  • Claims Operations Director

    Unite Here Health 4.5company rating

    Oak Brook, IL jobs

    Job Description UNITE HERE HEALTH serves over 200,000 workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity! We are seeking a remote / work from home seasoned, strategic leader to oversee and optimize our Claims Operations function. This individual will bring a strong operational foundation combined with deep claims expertise, enabling Claims to drive efficiency, innovation, and long-term growth. The ideal candidate is currently at a Director level or higher, with experience spanning claims and broader operations, and a proven track record of delivering measurable improvements in cost management, governance, and member experience. KEY RESPONSIBILITIES: Strategic Leadership & Growth Establish and execute short- and long-term strategic goals for claims processing efficiency and effectiveness. Drive continuous improvement initiatives and foster a culture of innovation. Lead growth initiatives for the claims function, including due diligence, plan integration, staffing, and systems. Collaborate cross-functionally to align claims processing policies with organizational goals. Claims Operations Oversight Lead and manage all claims-related functions, including: Electronic claim intake, mail distribution, document imaging, data entry, provider maintenance, quality assurance, and training. Ensure timely and accurate adjudication and payment of hospital, physician, disability, life, and supplementary claims. Oversee Short-Term Disability claims in compliance with Department of Labor and Fund guidelines. Partner with Regional Directors and Trustees to improve medical appeals efficiency and transparency. System & Process Optimization Oversee system configuration projects related to benefit plan design, code maintenance, claims editing software, network/vendor mandates, and Fund-wide initiatives. Drive auto-adjudication rates (we're currently at 75%) above industry benchmarks through consistent system configurations and scalable operational strategies. Standardize benefit codes and exceptions and develop master category definitions for use across all plan units. Implement system changes to support new plan units, benefit updates, vendor transitions, and legislative requirements, as well as recommend system upgrades. Data & Analytics Define analytical requirements for claims-related reports, KPIs, and metrics within the enterprise data warehouse. Monitor performance metrics and prepare management reports. Conduct claims studies to inform strategic decisions and partner with service areas ensuring claims accuracy and understanding. Propose benefit changes based on claims and appeals trends to reduce member abrasion. Compliance, Governance & Risk Management Collaborate with IT and network vendors to ensure electronic claim files comply with HIPAA standards and regulatory changes, including the No Surprises Act. Develop and enforce operational policies, procedures, and utilization safeguards. Manage RFP processes for claims vendors and ensures timely resolution of customer service inquiries. Implement cost management strategies and fiscal risk mitigation practices. Authorize exceptions to standard operating procedures and manage departmental budgets. Leadership & Talent Development Coach and develop managers and supervisors for future leadership roles. Lead HR functions including hiring, performance evaluation, and employee development. Exemplify the organization's values in fostering a respectful, trusting, and engaged culture of inclusion. ESSENTIAL QUALIFICATIONS: Minimum 15 years of progressive leadership experience in automated group health claims environments, preferably within organizations of 300+ employees. At least 10 years of team management experience, including 5+ years in senior leadership roles. 5+ years of experience in system configuration and benefit plan design. Bachelor's degree in business administration, healthcare, or related field preferred (or equivalent experience required). Deep knowledge of group health benefits and claims processing systems. Familiarity with DOL, ERISA, ACA, and other regulatory requirements related to group health plan administration. Experience with Taft-Hartley plan administration strongly preferred. The ability to travel 15+% as needed. Salary range for this position: Salary $137,200 - $174,900. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location. Work Schedule (may vary to meet business needs): Monday~Friday, 7.5 hours per day (37.5 hours per week) as a remote employee with 15+% travel (once or twice a quarter, as a senior leader). We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Short- & Long-term Disability, Pension, Life, AD&D, Flexible Spending Accounts (healthcare & dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP). #LI-REMOTE
    $137.2k-174.9k yearly 7d ago
  • Director of Fulfillment Operations

    Cart.com 3.8company rating

    Columbus, OH jobs

    Apply here to be considered for a FUTURE opening Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: * 6,000+ customers worldwide * 1,600+ employees globally * 17 warehouses nationwide, totaling over 10 million square feet of space * Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: * Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. * Think beyond the box: "We've always done it that way" is not a phrase uttered often at our office. We create creative solutions to complex problems. * Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. * Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. * Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. * Remember to be human: We work hard, but we leave room for the people, places and things that we love. This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role The Role: The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility. In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent. What You'll Do: * Manage yearly budget and own monthly P&L for assigned site * Develop Operations Managers and Managers; Develop talent and site succession plans * Own operational standardization and continuous improvement * Develop and manage key client relationships at the operations level e.g., * Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time * Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation * Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence * Provide direction and support to direct reports. * Coach to ensure career development, productivity and quality objectives are consistently achieved * Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact * Engage with broader team for support to site operations Who You Are: * Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid * Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership * High Financial Acumen * Strong communication and presentation skills * Sense of urgency to identify and rally teams to address issues * Problem solving thought process Lean thinker, continuous improvement leader * Ability to plan, direct and implement site operations to meet planned KPIs and SLAs * Organizational agility and good influencing skills What You've Done: * 7+ years of progressive Operations experience * * Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope * Experience leading culture improvements and/or transformation * Experience in Lean and Continuous Improvement methodology * Proactive, numbers driven and a anticipated planner * Business Leadership Development experience * Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C) * * Wholesale fulfillment experience Top Candidates will also have: * Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience * Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS). * Success during traditional holiday 'peak' ecommerce * Culture of improvement or transformation with continuous improvement experience. * Bachelors Degree Physical Demands & Working Conditions: * Able to lift 25+ lbs Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $64k-109k yearly est. Auto-Apply 60d+ ago
  • Director of Fulfillment Operations

    Cart.com 3.8company rating

    Columbus, OH jobs

    Apply here to be considered for a FUTURE opening Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role The Role: The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility. In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent. What You'll Do: Manage yearly budget and own monthly P&L for assigned site Develop Operations Managers and Managers; Develop talent and site succession plans Own operational standardization and continuous improvement Develop and manage key client relationships at the operations level e.g., Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence Provide direction and support to direct reports. Coach to ensure career development, productivity and quality objectives are consistently achieved Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact Engage with broader team for support to site operations Who You Are: Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership High Financial Acumen Strong communication and presentation skills Sense of urgency to identify and rally teams to address issues Problem solving thought process Lean thinker, continuous improvement leader Ability to plan, direct and implement site operations to meet planned KPIs and SLAs Organizational agility and good influencing skills What You've Done: 7+ years of progressive Operations experience * Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope Experience leading culture improvements and/or transformation Experience in Lean and Continuous Improvement methodology Proactive, numbers driven and a anticipated planner Business Leadership Development experience Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C) * Wholesale fulfillment experience Top Candidates will also have: Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS). Success during traditional holiday ‘peak' ecommerce Culture of improvement or transformation with continuous improvement experience. Bachelors Degree Physical Demands & Working Conditions: Able to lift 25+ lbs Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $64k-109k yearly est. Auto-Apply 60d+ ago
  • Manager, Event Operations

    Columbus Crew 3.5company rating

    Columbus, OH jobs

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. DescriptionCrew Events seeking a Manager, Event Operations, that will be responsible for managing the planning, organization, and execution of MLS Matches and Events. This individual will need to have high energy, positive attitude, a solutions-oriented mindset and high regard for providing exceptional customer service toward production of first-class events and match day experiences. Essential Duties and Responsibilities Serve as primary event manager and responsible for all logistical elements for MLS Matches. Act as the liaison for internal departments to create timelines, event guides and custom layouts. Organize and implement strategic plans for fan plaza set ups, match day giveaways, ancillary match day events and broadcast operations. Manage the organization and communication processes to continue executing match day at a high level. Ensure that all MLS guidelines and policies are being followed. Have a guest experience mindset when developing new strategies to elevate the match day experience. Plan and execute smaller to mid-size ticketed events at any of the three facilities that fall under the Crew Events scope. Assist with the preparation and circulation of production notes, event briefings, and staff deployments. Collaborate with clients, vendors, internal departments and partners to ensure expectations are exceeded throughout each event cycle. Develop layouts and signage plans in collaboration with Guest Experience, Safety and Security, and Stadium Operations Create safe environments for all constituents by reviewing venue setup plans w/ all internal departments Coordinate, prepare and conduct various pre-event planning and post-event recap meetings. Other duties as assigned. Required Skills and Experience Bachelor's degree and minimum of 3-5 years of experience in event operations and/or match operations. Experience coordinating events in a stadium or arena, including concerts and special events. Detailed oriented and highly organized The ability to troubleshoot and problem solve in high-stress, live event situations. Exceptional interpersonal, leadership and communication skills Ability to work flexible hours, including evenings, weekends, holidays and non-traditional hours.
    $58k-64k yearly est. 32d ago
  • Vice President of Lodging Operations

    Vail Resorts 4.0company rating

    Remote

    Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). **Job Summary:** The Vice President of Lodging Operations supports the Hospitality Division of Vail Resorts with the execution and oversight of hospitality operations at the following mountain resorts: Park City, Crested Butte, Tahoe (Northstar, Heavenly, & Kirkwood), the Northeast (Okemo, Mount Snow & Hunter) and Mid-Atlantic (Liberty & Seven Springs). The position serves as the direct reporting line for the market's senior directors and general managers, while also acting as the primary relationship manager for select homeowner associations and other key external stakeholders. In addition to driving operational and financial performance across the markets, this leader plays a critical role in shaping and executing the Hospitality division's growth strategy. This position is based at one of the operating resorts within the scope of responsibility or at the Vail Resorts corporate office in Broomfield, CO, and reports to the Vice President and COO of Hospitality. **Job Specifications:** + Starting Wage: $200,000 - $225,000 + annual bonus + equity + Employment Type: Year Round + Shift Type: Full Time hours available + Minimum Age: At least 18 years of age + Housing Availability: No **Job Responsibilities:** + Serve as primary support for the market senior leaders overseeing all lodging (except for third-party managed properties in the markets), food & beverage, golf and other ancillary business operations. + Responsible for all results of the respective hospitality markets, including financial, guest service, brand standards/quality control, employee experience, safety/workers compensation, and other operational measures. + Responsible for the growth of the hotel and property management/rental management portfolio and services in the respective markets. + Partner with key stakeholders across the organization, including mountain division, legal, sales, marketing, accounting, human resources, IT and other departments to maintain and direct operations of the respective markets. + Maintain executive level relationships with vacation rental homeowners, HOA presidents and boards, and other external stakeholders. + Serve on boards in the local community based on needs and requirements. + Contribute as a core member of the Hospitality Senior Leadership Team on a recurring and regular basis. + Lead and inspire employees to achieve maximum performance and potential through rigorous prioritization and resource allocation. Actively promote and enhance the company's culture and vision through leadership and accountability for employee engagement. + Maintain high ethical and moral standards, serving as an example to the team. + Work on special projects as requested by the VP/COO of Hospitality. + Work at all levels in the organization to identify innovative ideas and initiatives that will build value for the company. + Other duties as assigned. **Job Requirements:** + 7+ years of senior leadership experience in hospitality operations and property management/vacation rentals; multi-site operational leadership; experience with spa, F&B, golf, or similar, preferred. + Demonstrated expertise in managing executive-level relationships with homeowner associations (HOAs), including HOA presidents and boards. + Proven ability to navigate complex stakeholder environments, foster trust, and drive alignment between property operations and HOA governance. + Experience serving on HOA boards or community advisory groups is preferred. + Proven track record achieving targeted financial and guest experience results + Consistent dedication to operational excellence, employer brand building and continuous improvement + College degree, preferred degree in Hospitality Administration or equivalent work experience. + Above average proficiency in Microsoft Office Suite required. + Excellent oral and written communication skills required. **Travel Requirements:** + Travel to resort locations as required The expected Total Compensation for this role is $200,000 - $225,000 + annual bonus + equity. Individual compensation decisions are based on a variety of factors. **Job Benefits** + Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons + MORE employee discounts on lodging, food, gear, and mountain shuttles + 401(k) Retirement Plan + Employee Assistance Program + Excellent training and professional development Full Time roles are eligible for the above, plus: + Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) + Free ski passes for dependents + Critical Illness and Accident plans Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. _Requisition ID 512232_ _Reference Date: 10/22/2025_ _Job Code Function: Leadership_
    $200k-225k yearly 16d ago
  • Operations Manager, Jackpocket

    Draftkings 4.0company rating

    Reynoldsburg, OH jobs

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket order processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery courier experience for our customers. What You'll Do * Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing. * Train, mentor, and support ongoing professional development for team members to enhance performance. * Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center. * Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment. * Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues. * Execute cash balance reporting and support various initiatives to support daily fulfillment center operations. * Regularly communicate with regional and senior management to ensure alignment. What You'll Bring * Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience. * Availability to support a continuous operation including nights, weekends, and holidays. * Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments. * Strong experience in personnel management, including hiring, scheduling, team development, and performance management. * Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. * Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. #LI-SA2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $46k-80k yearly est. Auto-Apply 21d ago
  • Fulfillment Operations Manager

    Cart.com 3.8company rating

    Groveport, OH jobs

    Apply here to be considered for our future Fulfillment Operations Manager openings: Our Talent Acquisition team will be reviewing applicants from this posting and determining if your skills and experience align with one of the following Supervisor roles; Fulfillment Center/Distribution Center Manager, Outbound Operations Manager, Inbound Operations Manager and Inventory Manager. This review is for future hiring within our Groveport, OH fulfillment center. Please be aware that this role description is a generalized description and may not have the exact details of the role you could be identified for. Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned Manager opportunity. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 14 warehouses nationwide, totaling over 8 million square feet of space Our software lists $10+ trillion in product value across channels Our digital and physical operations support $8+ billion in Gross Merchandise Value Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. This position is open to applicants or individuals who are located in or around Groveport. OH and willing to work 1st or 2nd shift. The Role: Reporting to the Director of Operations, the Fulfillment Operations Manager is a key leadership role in our growing 3PL operation which includes E-commerce and Wholesale customers. Key responsibilities will be to manage a multi-client operation to include DTC & B2B. This position will be responsible for approximately 20+ team members. You will be responsible to develop, support, and maintain the resources and processes necessary to efficiently manage and improve DC operations, including picking, packing, shipping, inbound receiving, and consolidation operations. The ability to motivate a performance driven team and be customer service driven, is a must. Potential shifts include first, second and weekend shift. What You'll Do: Maintain records on working hours and meet financial projections of team Consistently review operations and recommend and implement improvements as cleared by upper management. Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost. Direct supervisor staff to maintain proper productive staffing levels per budget and departmental demands, including all interviewing, training and discipline processes and ensure that all departments are correctly staffed and agreed upon daily. Drive efficiency in operations by continuously improving current processes and practices. Develop, support and maintain the resources and processes necessary to efficiently manage and improve DC operations. Maintain an atmosphere that fosters teamwork, effective communications, clear and fair metrics, consistent policy administration and great customer service. Create and maintain departmental spreadsheets of performance, cost per piece and accuracy. Promote a safe working environment. Report all incidents and injuries. Perform other duties as assigned. Who You Are: A leader with the ability to influence A high level communicator both orally and written Able to multi-task and adapt to a changing environment A Problem Solver Team oriented with strong interpersonal skills What You've Done: 5+ yrs warehouse operations experience within 1 of the following.... replenishment, receiving, outbound, inventory, special projects & returns 3+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels. Systems experience with WMS, OMS, Excel, and other Office applications. High School diploma or GED. Top candidates will also have: You have successfully utilized data to support decisions and drive success in your responsible areas Prior 3PL operations experience. Prior B2B wholesale experience Physical Work Environment: Ability to work 1st or 2nd shift schedule Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.). Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items) Able to maintain attention and concentration for extended periods of time Able to work overtime including extended schedules during peak seasons. Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $56k-98k yearly est. Auto-Apply 60d+ ago
  • Manager of AI Product Operations

    Abnormal Security 4.5company rating

    Remote

    About the Role Abnormal AI is where you'll do the most exciting work of your career-because it's where the future of cybersecurity is being built. We're AI-native by design, not by retrofit. And we're looking for someone who wants to lead from that foundation. This role is for someone who thrives at the intersection of product development, data, and go-to-market execution. You'll help scale how we build, release, and operate AI-native security products that protect thousands of companies and millions of people from evolving attacks. The work is fast, high-trust, and impact-driven. What you will do Streamline How AI-Native Products Are Built and Launched Own the end-to-end product development process for all market initiatives Set and manage product release standards and execution rhythms Lead high-leverage rituals including product reviews and launch meetings Make Product Decisions Smarter and Faster Define product performance KPIs across key areas Build dashboards that surface usage, customer feedback, and operational signals Provide clear visibility into progress, blockers, and technical risk Operate with Velocity and Precision Codify AI-native product operations practices into a living playbook Own the Request for Enhancement process-from triage to follow-through Accelerate support automation efforts using AI to reduce manual effort Align Product, Support, and GTM Around What Matters Act as the connective tissue between customer-facing teams and product Own internal enablement on product changes-clarity is your default Drive adoption by making sure the right teams understand the right features at the right time Must Haves 5+ years in product operations or technical program management Experience working with AI-native product teams-or building them 1-2 years leading high-leverage ops or analytics teams Data fluency and structured thinking across metrics, dashboards, and reporting Deep comfort collaborating across product, engineering, support, and GTM Proficiency with tools like Jira, Confluence, Salesforce, Gainsight, and product analytics platforms A mindset for learning, simplifying, and owning outcomes Nice to Have Experience in cybersecurity or enterprise email security Familiarity with behavioral AI systems, or AI-powered customer support models #LI-PP1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$172,100-$202,500 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
    $54k-97k yearly est. Auto-Apply 8d ago
  • Catering Operations Manager

    New Albany Country Club 3.9company rating

    New Albany, OH jobs

    New Albany Country Club is now accepting resumes for a Catering Operations Manager. In the Catering Department, The Catering Operations Manager supports the Director of Catering to coordinate and supervise catering functions produced by the New Albany Country Club (NACC) and ensure the success of all events. Ensure every club member and sponsored guest receives exceptional quality service to exceed their expectations. Essential Duties and Responsibilities include the following: Ongoing training, motivation, and supervision of existing and new catering staff team members Review and enforce appropriate service standards to ensure the highest quality service Set up and cleanup functions using opening and closing checklists Monitoring staff timeliness, service quality, event order accuracy, and any changes or additions to the banquet event order for on-property and off-property events Manage service flow at all assigned functions, communicating directly with the culinary team, bartenders, and other departments when needed Complete event equipment pull sheets before each event making sure staff has all necessary supplies before setting up on-property events or leaving for an off-property event Verify bar inventory and complete bar consumption sheets after each event (if applicable) Communicate with the host before, during, and after the function to ensure the highest quality service Monitor initial food and beverage quantities and additions, and documents for the Catering Operations Manager Complete event closing report for all functions and review with Catering Operations Manager Attend and be engaged in weekly catering meetings Greet all members and hosts by name in the Club and at events Responsible for the cleanliness and upkeep of catering storage areas and equipment Enforce the rules of the Employee Handbook, taking disciplinary action if needed Maintain a positive attitude even in times of high pressure and stress Able to stand for long periods as well as lift to 50 pounds occasionally and 20 pounds regularly Perform duties of NACC opening/closing manager as needed Qualifications: Three years of supervisory experience in banquet operations, three years of resort or hotel operations experience, OR an equivalent level of education and experience Candidates with audio-visual knowledge (sound, monitors, screens, projectors, laptop connections) and oversight capabilities preferred Salary: $55,000 plus commission Job Benefits: Vacation, Sick, & Personal Days EAP Program Medical and Dental Insurance 401k plan Free employee meals Free parking Employee longevity & appreciation program
    $55k yearly Auto-Apply 60d+ ago
  • Video Operations Manager (Remote)

    The Athletic Media Company 4.0company rating

    Remote

    About Us About The Role We are seeking a highly organized, detail-oriented Video Operations Manager to join our Global Series & Specials team. In this role, you will manage the end-to-end lifecycle of podcast and TV video assets-from ingest and media organization to metadata recording, managing and optimizing internal storage systems, and leading distribution requirements to our syndication partners. This position is ideal for someone with a strong background in digital video operations, media asset management, and content delivery workflows, especially in a fast-paced editorial or broadcast environment. This is 100% remote for candidates currently residing in the United States or Canada. Media & Metadata Management Oversee organization, ingest, and quality control of both long form video episodes and social media assets, across all shows produced. Manage metadata standards and data input across platforms and databases to ensure discoverability, consistency, and compliance with partner requirements. Collaborate with producers and editors to ensure accurate metadata tagging, internal management, and asset distribution. Syndication & Distribution Manage the packaging, export, and delivery of video episodes and vertical short videos to internal programming teams and syndication partners. Maintain delivery schedules and ensure timely distribution to platforms, such as YouTube, and third-party partners. Coordinate with external vendors and internal stakeholders to troubleshoot and resolve delivery or encoding issues. Partner with Design Teams and develop media assets for distribution requirements, such as video thumbnails and transcriptions. Workflow & Tools Optimization Help define and refine media management and delivery workflows across multiple show teams. Implement best practices for file naming, version control, and archival systems. Stay up to date with changes to platform specs, syndication policies, and emerging video delivery standards. Cross-Functional Collaboration Liaise with editorial, product, engineering, legal, and partnerships teams to ensure smooth operations across all video podcast projects. Partner with internal Programming Teams to locate, organize, and share daily video assets to proper stakeholders. Requirements 4-6+ years of experience in video operations, media asset management, or content distribution-preferably in a podcast, sports, or digital media environment. Deep understanding of media formats, transcoding, video specs, and metadata schemas. Experience managing syndication to platforms like YouTube, Acast, Aspera, and social media platforms. Experience with managing global database recording, such as Gracenotes, and continuous organization and information input. Familiarity with content management systems (CMS), digital asset management (DAM) tools, and project management platforms (e.g., Airtable, LucidLink, etc.). Strong organizational and communication skills, with a proactive and collaborative approach to problem-solving. Experience in Adobe Creative Suite, specifically Photoshop and Premiere Pro, is a plus. Passion for sports and digital storytelling is a plus. The annual base salary range for this role is $70,000.00 - $75,000.00 USD. The total compensation offered for this position may vary based on factors such as education, experience, skills, and location. It may also include non-cash rewards and benefits. The base salary range is subject to change and may be modified in the future. The Athletic offers unique perks and benefits to all full-time employees based on their country of residence. Our comprehensive US benefits package includes: - Highly competitive, employer-contributed medical, dental, vision, basic life and disability insurance plans. - Savings accounts for medical, wellness, and childcare expenses. - 401k retirement savings plan and employer match. - Paid time off including paid sick leave, 12 paid holidays, 15 days of accrued vacation to start, and up to 20 weeks of Paid Parental Leave. For international candidates: Our global benefits packages offer similar benefits and perks, competitive to the local market. The Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply. The Athletic will consider all applicants without regard to race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other protected characteristic under applicable law. Click here to review our Applicant Privacy Notice , which describes how and when The Athletic Media Company collects, uses, and shares certain personal information of job applicants and prospective employees. Beware of fraudulent job recruiting schemes! Our recruiters use [email protected] exclusively, and our team members will use an email address with @ theathletic.com domain. We do not conduct interviews via text or instant message and we do not ask candidates to download software, to purchase equipment through us, or to provide sensitive personally identifiable information, such as bank accounts or social security numbers. If you have been contacted by someone claiming to be a member of the recruiting/HR team at The Athletic but operating from a different email address about a job offer, please report it as potential job fraud to the law enforcement and to [email protected] .
    $70k-75k yearly Auto-Apply 60d+ ago
  • Restaurant & Operations Manager

    Lucky Strike Entertainment 4.3company rating

    Brook Park, OH jobs

    Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager MAKE GUESTS PRIORITY #1 Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience TAKE EVERY OPPORTUNITY Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor's Degree The ability to supervise center operations staff Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************ #LI-MW1
    $49k-82k yearly est. Auto-Apply 34d ago
  • Restaurant & Operations Manager

    Lucky Strike Entertainment 4.3company rating

    Medina, OH jobs

    Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager MAKE GUESTS PRIORITY #1 Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience TAKE EVERY OPPORTUNITY Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor's Degree The ability to supervise center operations staff Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay range for this position is $58,000 to $65,000 a year. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************ #LI-MW1
    $58k-65k yearly Auto-Apply 20d ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Upper Arlington, OH jobs

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $38k-52k yearly est. Auto-Apply 15d ago
  • Operations Manager

    Fort Wayne 3.7company rating

    Minerva, OH jobs

    At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone, and that the diversity of our Associates drives creativity and innovation. Our global team is made of dreamers, doers and innovators who are Delivering POWER for a safer, brighter and more sustainable tomorrow. Job Posting Title Operations Manager Summary AAM is searching for an Operations Manager to join our team. This position will be based out of our Minerva location in Minerva, OH. As an Operations Manager, you will oversee operations, ensuring that schedules and performance requirements are met and system resources are used effectively. You will also manage staffing, development, and performance management programs for operations staff; motivate and develop management team, and maintain relationships with business, sales, and engineering; define, deliver, and manage required service levels. Job Description Manage outcomes for product and operations associates by recruiting, training, scheduling, coaching, and overseeing performance; enforce policies and ensure consistent communication of expectations. Plan and review compensation actions, conduct performance evaluations, and support team development to maintain a high-performing workforce. Support strategic goals by contributing to action plans, implementing standards for productivity, quality, safety, and customer service, and identifying areas for operational improvement. Analyze customer orders and production requirements to determine plant priorities; coordinate resources across equipment, materials, and staffing. Issue and adjust processing plans and schedules in alignment with sales and warehouse needs. Monitor plant output and respond to new processing demands; resolve scheduling issues through collaboration and data analysis. Prepare and maintain accurate planning reports by collecting and summarizing key operational data and performance trends. Support cross-functional efforts and assist with additional duties as needed to contribute to the success of operations and the organization. All other duties as assigned. Required Skills and Education Bachelor's degree or equivalent relevant experience. 5+ years of progressive leadership experience in a manufacturing environment. 3+ years experience with a unionized workforce. 3+ years experience in training and development. About AAM: As a leading global Tier 1 Automotive and Mobility Supplier, AAM designs, engineers and manufactures Driveline and Metal Forming technologies to support electric, hybrid and internal combustion vehicles. Headquartered in Detroit with over 80 facilities in 18 countries, we are Bringing the Future Faster for a safer and more sustainable tomorrow. To learn more, visit AAM.com. Why Join #TeamAAM: As a member of #TeamAAM, you'll get to make a difference on day one. From your first day with us, you'll have the opportunity to grow, embrace challenges, build your skills, and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM…and the world. AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail *************************. AAM is an equal opportunity/affirmative action employer.
    $38k-43k yearly est. Auto-Apply 22d ago
  • Vice President of Lodging Operations

    Vail Resorts 4.0company rating

    Ohio jobs

    Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). **Job Summary:** The Vice President of Lodging Operations supports the Hospitality Division of Vail Resorts with the execution and oversight of hospitality operations at the following mountain resorts: Park City, Crested Butte, Tahoe (Northstar, Heavenly, & Kirkwood), the Northeast (Okemo, Mount Snow & Hunter) and Mid-Atlantic (Liberty & Seven Springs). The position serves as the direct reporting line for the market's senior directors and general managers, while also acting as the primary relationship manager for select homeowner associations and other key external stakeholders. In addition to driving operational and financial performance across the markets, this leader plays a critical role in shaping and executing the Hospitality division's growth strategy. This position is based at one of the operating resorts within the scope of responsibility or at the Vail Resorts corporate office in Broomfield, CO, and reports to the Vice President and COO of Hospitality. **Job Specifications:** + Starting Wage: $200,000 - $225,000 + annual bonus + equity + Employment Type: Year Round + Shift Type: Full Time hours available + Minimum Age: At least 18 years of age + Housing Availability: No **Job Responsibilities:** + Serve as primary support for the market senior leaders overseeing all lodging (except for third-party managed properties in the markets), food & beverage, golf and other ancillary business operations. + Responsible for all results of the respective hospitality markets, including financial, guest service, brand standards/quality control, employee experience, safety/workers compensation, and other operational measures. + Responsible for the growth of the hotel and property management/rental management portfolio and services in the respective markets. + Partner with key stakeholders across the organization, including mountain division, legal, sales, marketing, accounting, human resources, IT and other departments to maintain and direct operations of the respective markets. + Maintain executive level relationships with vacation rental homeowners, HOA presidents and boards, and other external stakeholders. + Serve on boards in the local community based on needs and requirements. + Contribute as a core member of the Hospitality Senior Leadership Team on a recurring and regular basis. + Lead and inspire employees to achieve maximum performance and potential through rigorous prioritization and resource allocation. Actively promote and enhance the company's culture and vision through leadership and accountability for employee engagement. + Maintain high ethical and moral standards, serving as an example to the team. + Work on special projects as requested by the VP/COO of Hospitality. + Work at all levels in the organization to identify innovative ideas and initiatives that will build value for the company. + Other duties as assigned. **Job Requirements:** + 7+ years of senior leadership experience in hospitality operations and property management/vacation rentals; multi-site operational leadership; experience with spa, F&B, golf, or similar, preferred. + Demonstrated expertise in managing executive-level relationships with homeowner associations (HOAs), including HOA presidents and boards. + Proven ability to navigate complex stakeholder environments, foster trust, and drive alignment between property operations and HOA governance. + Experience serving on HOA boards or community advisory groups is preferred. + Proven track record achieving targeted financial and guest experience results + Consistent dedication to operational excellence, employer brand building and continuous improvement + College degree, preferred degree in Hospitality Administration or equivalent work experience. + Above average proficiency in Microsoft Office Suite required. + Excellent oral and written communication skills required. **Travel Requirements:** + Travel to resort locations as required The expected Total Compensation for this role is $200,000 - $225,000 + annual bonus + equity. Individual compensation decisions are based on a variety of factors. **Job Benefits** + Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons + MORE employee discounts on lodging, food, gear, and mountain shuttles + 401(k) Retirement Plan + Employee Assistance Program + Excellent training and professional development Full Time roles are eligible for the above, plus: + Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) + Free ski passes for dependents + Critical Illness and Accident plans Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. _Requisition ID 512232_ _Reference Date: 10/22/2025_ _Job Code Function: Leadership_
    $200k-225k yearly 16d ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Dayton, OH jobs

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $38k-52k yearly est. Auto-Apply 15d ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Cincinnati, OH jobs

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $38k-52k yearly est. Auto-Apply 15d ago

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