Summary: MaineGeneral Health. We're With You. Be With Us. MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our families and our communities. If you are looking for the opportunity to support your friends, family, and your community through your work at MaineGeneral Health...Come be with us.Job Description:
The Role: Psychologist - Orthopedics, Per Diem
This position is a hybrid role that requires travel up to 5% of the time to our Maine locations.
This position provides therapeutic evaluation and treatment of patients with psychological disorders. This role offers the unique opportunity to collaborate with our Sports Medicine and Rehabilitation teams to support patients in their return-to-sport journeys following surgery or injury. The Psychologist will help integrate performance-based treatment approaches designed to enhance motivation, manage psychological barriers to recovery, and optimize overall athletic performance. Ideal candidates will have experience or interest in sports psychology, performance coaching, or post-operative recovery support, and enjoy working as part of a multidisciplinary team focused on helping patients safely and confidently return to the activities they love.
The Work:
Assesses a patient's psychological status and provides appropriate interventions and treatments, such as relapse prevention for addictive behaviors and coping skills for stress management
Collaborates with nursing and ancillary services to provide appropriate psychological therapy for patients. Refers patients to other disciplines for consultation and evaluation as indicated
Provides psychological expertise and education to a multidisciplinary team of professionals. Acts as a resource to other disciplines on patient problems related to depression, anxiety, stress, and behavior modification
Develops and provides educational resources to the community that may include public speaking events, news releases, and other forms of publications
Qualifications:
Maine state licensure as a Psychologist is required; temporary or conditional licensure does not qualify
Prior experience providing evaluation & treatment in an outpatient setting preferred
Scheduled Weekly Hours: 0Work Shift: Job Exempt: YesBenefits:
Supporting all aspects of our employees' wellness - physical, emotional and financial - is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.
Physical Wellness:
We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.
Emotional Wellness:
When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
Financial Wellness:
Access the wages you've already earned before payday with Payactiv, giving you greater flexibility over your finances.
We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
Career Mobility:
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource - they're how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at ************** .
$71k-88k yearly est. Auto-Apply 17d ago
Looking for a job?
Let Zippia find it for you.
Inspection Associate
South East Asia 3.8
Maine jobs
Компанія BUREAU VERITAS була заснована у 1828 р. На сьогоднішній день представлена в 140 країнах світу. BUREAU VERITAS UKRAINE входить до складу міжнародної групи BUREAU VERITAS, що є світовим лідером у наданні широкого спектра послуг із сертифікації, класифікації, інспекції, проведення лабораторних випробувань, управління ризиками та навчання. Ми спеціалізуємося на якості, здоров'ї та безпеці, навколишньому середовищі та соціальній відповідальності (QHSE), допомагаючи підприємствам підвищити продуктивність і досягти відповідності міжнародним стандартам і місцевим нормам.
Завдяки інноваційним рішенням і експертним послугам ми підтримуємо наших клієнтів у забезпеченні відповідності їхніх продуктів, інфраструктури та процесів найвищим галузевим стандартам
Certified Welding Inspector - Maine
The inspector is responsible for quality assurance on behalf of Bureau Veritas's client, in addition to on- site inspections during the construction phase. The ideal candidate must demonstrable experience in a similar position.
Requirements:
Communicating with the Project Managers to determine the specific requirements of a given work order, including the scope of work, deliverables, schedule, and budget for a particular assignment
Communication with the Project Managers, fabrication shops, contractors, BV employees, and other third parties to resolve issues
Reliable High Speed Internet connection
Valid Driver's license, and a clean driving record
Ability to successfully pass a background check and drug screen
Ensure that the services provided are performed in accordance with the project requirements and contract with the client
Fiscal ability to pay travel expenses for 1-2 weeks in advance. Travel expenses may include, but not limited to: lodging, meals, flights, rental cars, parking, tolls, public transportation, etc.
Generate, process, and/or respond to the following (included, but not limited to): timesheets, billing reports, expense reports, emails, instant messages, and inspection reports in an expeditious/thorough manner, complying with all applicable deadlines. All reports must be submitted typewritten using Microsoft Word/Adobe Acrobat and must be electronically transmitted to the Project Manager
Communicate information from the fabrication facility regarding upcoming assignments and potential work that Bureau Veritas could perform
Maintain a positive relationship between Bureau Veritas, the fabrication facility, and the client
Ability to work remotely, on-site, and or from established Bureau Veritas offices/work sites
Client oriented approach with emphasis on understanding and fulfilling the needs of the client;
Detail oriented with a dedication to the quality control and quality assurance process; ability to understand and read complex design and fabrication plans and specifications;
Excellent communication and documentation skills, with ability to communicate technical issues to the Project Manager, clients, BV Employees, and the fabrication facilities.
Proficiency with Desktop Computers/Laptops/Tablets and Microsoft Office Applications (including, but not limited to: Outlook, MS Teams, Word, Excel, and MS Calendar) required; along with knowledge of Adobe Acrobat and other word processing/document control software as needed
Ability to multi-task and properly execute multiple simultaneous assignments without sacrificing efficiency or quality of the work;
Team player willing to work with clients, field staff, other Bureau Veritas offices, and the world wide Bureau Veritas organization
Use of PPE: Ability to identify situations where additional PPE (outside of standard issue) is required.
Use of a camera (smartphone) and ability to insert photos into a document for client reports
-
Physical Requirements:
Must be able to remain in a stationary position for long periods of time.
The person in this position needs to occasionally move about inside the work space to access required areas
Constantly operates a computer and other productivity equipment, and/or machinery. Included, but not limited to: smartphone, tablet, calculator, copy machine, and computer printer, etc.
Frequently ascends/descends a ladder, and/or stairs to access required workspace
Constantly positions self to access elevated or lowered work spaces
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The ability to observe details at close range (within a few feet of the observer or at a distance)
Current AWS CWI Certification Required
NDT Level II Preferred
NACE Level II Preferred
Compensation: $35-$45 Hourly
- -
$35-45 hourly 50d ago
Quality Analyst - Remote
Maximus 4.3
Portland, ME jobs
Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
• Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
• Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
• Assist the center with taking calls as needed to support operations and maintain service levels.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
• Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
• Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
• Maintain strong organizational skills to effectively track monitors across different lines of business
• Collaborate in the development and revision of procedures in response to operational changes.
• Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
• Make recommendations based on data analysis to enhance performance and service delivery.
• Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
• Assist in training initiatives aimed at improving agent performance and overall quality scores.
• Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
• Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
• Take calls as needed to support center operations and maintain service levels.
• Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
• Perform other duties as assigned by management.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
50,000.00
Maximum Salary
$
61,000.00
$59k-82k yearly est. Easy Apply 2d ago
Member Services Associate
Better Life Partners 3.6
Portland, ME jobs
Who we are:At Better Life Partners, we provide what it takes to heal from addiction. Wherever. Whenever. We work alongside community-based organizations to meet our members where they are, no matter what recovery looks like to them. By combining virtual and in-person counseling, community support, and access to life-saving medication, we help people move beyond addiction to find belonging, love, and purpose.
If you're looking to roll up your sleeves and meet hard challenges head-on, then we're looking for you.
The Role: As a Member Services Associate, you will play an integral role in the provision of care and services to our members. The Member Services Associate is a critical first line of contact with our members, setting the tone for how our services are experienced and accessed. The role focuses on connecting our members to the appropriate care teams, scheduling appropriate services, answering questions and troubleshooting our members' telehealth experience in addition to interacting with community partners, pharmacies, and labs. The Member Services Associate helps members navigate the services and teams within BLP and paves the way for members to receive timely services.
To be successful in this role, you have a passion for understanding the needs of others, problem-solving and finding solutions, thrive in a fast-paced, dynamic environment, and succeed at providing excellent customer service. You are flexible, adapt well to change, and most importantly, you are excited about our mission and committed to helping people through a sometimes difficult system.
Unless otherwise specified, this position is remote (work from home). Candidates must reside in one of the following states: Maine, Maryland, Massachusetts, New Hampshire, New Jersey, North Carolina, Florida, Georgia, Pennsylvania, Rhode Island, or Connecticut.What you will do:
Demonstrate and communicate the core values of Better Life Partners; Love, Act, Partner, Advocate, and Grow
Act as a concierge for our services
Promptly, professionally, and accurately respond to calls, emails, and text messages
Coordinate meetings over Zoom between our members and providers or counselors.
Accurately collect or verify member demographic, insurance, and additional information to ensure the member's profile is accurate and up to date in our proprietary electronic medical record platform
Quickly identify member needs, clarify information, and transfer member calls to the right department
Offer assistance and guidance to members in navigating their treatment plan, scheduling and rescheduling appointments, and liaising with clinical staff as needed
Provide personalized support to members throughout their recovery journey, addressing any questions or concerns with compassion and understanding
Exhibit cooperation, and flexibility, and provide assistance when interfacing with members, colleagues, and external partners
Uphold the highest level of discretion and confidentiality when handling member information
Continuously seek opportunities to enhance the member experience
You are a good fit if you have:
High school diploma or GED required
Skills of handling complex inquiries normally obtained through 3 or more years of customer service experience (either via telephone, email and/or text)
Proven experience working effectively in a remote work environment
Strong computer literacy with the ability to multitask in a fast-paced environment is required
Previous experience working with individuals diagnosed with substance use disorders is a plus
Willingness and eagerness to learn, be flexible, and assist members and colleagues as needed
Strong interpersonal and communication skills, with the ability to interact effectively with members from diverse backgrounds
Excellent time management and strong attention to detail
Exceptionally strong work ethic
Bilingual ability is a plus but not required
It will also be great if you have:
A college degree
Great listening skills with a passion for helping others. Delight and act with urgency solving problems for others and anticipating needs, with empathy and compassion for the unique needs of our members
The ability to be a team player with an “all hands on deck” attitude
Work location requirements:
BLP operates in hybrid and remote work environments, which allows us to better meet our members and partners where they're located. Candidates applying for this role must be willing and able to travel locally within the communities we serve and/or travel to onsite meetings as expected in coordination with their department and business needs.
When working from home, the requirements include:
Must have reliable internet service with a fast upload/download ability
Ability to ensure any protected health or proprietary data/information is not visible (or audible) to others in any work location
Must have a quiet space to speak to members, team members, or external partners with minimal background noise and distractions
In addition to a competitive compensation package, we're offering the chance to be the change you wish to see in your community. Help us work toward a future where everyone can have a healthy life filled with belonging, love, and purpose.
We're a recovery-friendly workplace that values family life, diversity, equity, and inclusion.
$33k-75k yearly est. Auto-Apply 34d ago
Head of Sales Strategy & Planning
Zoom 4.6
Augusta, ME jobs
What you can expect The Head of Sales Strategy & Planning is a senior leadership role focused on driving sales strategy, planning, and performance management throughout the organization. This position bridges executive strategy, revenue operations, and execution. As a strategic advisor to the Chief Revenue Officer and executive leadership, responsibilities include strategic planning, territory design, quota setting, compensation frameworks, process optimization, and governance. Collaboration with Sales, Marketing, Finance, and Product leaders is essential to create data-driven strategies, improve sales performance, and equip the sales team to achieve revenue goals. This role is critical for aligning sales operations with organizational objectives.
About the Team
The Sales Strategy & Planning team establishes the framework for the sales organization's operations, planning, and success metrics. Collaboration spans Sales, Marketing, Finance, Product, and Operations to develop territories, quotas, coverage models, and performance systems informed by data and business insights. This ensures sales teams remain focused, supported, and aligned for success, enabling the company to grow effectively while navigating evolving markets and opportunities.
What we're looking for
+ Demonstrate expertise leading sales strategy, sales/revenue operations, business operations, or consulting work within a B2B or SaaS environment.
+ Demonstrate extensive knowledge in sales planning and performance oversight, covering forecasting, analytics, compensation structures, territory organization, and market-entry strategies.
+ Demonstrate ability to connect operational execution to broader business strategy, clearly articulating the "why" behind decisions and trade-offs.
+ Demonstrate expertise in collaborating with senior leaders and influencing diverse teams using analytical insights and well-organized proposals.
+ Demonstrate extensive analytical, financial modeling, communication, and problem-solving skills, with experience using CRM and analytics tools to inform decisions.
+ Demonstrate expertise in building, leading, and developing teams within strategy, planning, analytics, or operations functions to achieve high performance.
+ Demonstrate experience building, leading, and developing high-performing teams across strategy, planning, analytics, or operations functions.
+ Support the scaling of a sales team during periods of rapid expansion or substantial organizational change.
+ Possess expertise in using planning or analytics tools like Salesforce, Tableau, or Anaplan alongside foundational CRM and reporting capabilities.
Salary Range or On Target Earnings:
Minimum:
$184,300.00
Maximum:
$403,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
01/22/26
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
$184.3k-403.2k yearly 35d ago
Care Advisor - Remote
Sharecare 4.4
Augusta, ME jobs
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** .
**Job Summary:**
CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you.
**Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
**Job Type:** Full-Time, Hourly
**Essential Job Functions:**
+ Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
+ Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
+ Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system
+ Work collaboratively and professionally with other team members and teams within CareLinx
+ Exhibit excellent verbal and written communication skills via phone, email, and text
**Specific Skills/ Attributes:**
+ Effective time management skills and high attention to detail
+ Excellent verbal and written communication skills
+ Superior organization and multitasking capabilities
+ Goal-driven, problem solver
+ Professional, confident, outgoing demeanor
+ Experience working with Microsoft Office Suite
+ Ability to maintain strict confidentiality, and exercise good judgment
+ Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
+ Additional job duties may be assigned on an as-needed basis
**Qualifications:**
+ High school diploma or equivalent, required
+ Military experience is a plus but not required
+ Some college-level coursework, preferred
+ At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
+ Previous healthcare experience preferred
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$95k-129k yearly est. 7d ago
Radiologist - Emergency/Acute Care - Portland, Maine
Spectrum Healthcare Partners 3.9
Portland, ME jobs
Job DescriptionSpectrum Healthcare Partners Radiology Division is seeking a highly motivated and skilled radiologist to join our Emergency/Acute Care Radiology and Body Imaging team. This is an excellent opportunity to become part of a dynamic and collaborative group of over 40 radiologists, encompassing both specialists and generalists.
About the Position
Provide coverage for emergency, urgent care, and hospital-based patients at a 780-bed Level 1 trauma center, an affiliate of Tufts University School of Medicine.
No overnight shifts are required.
Flexible scheduling options, including remote work with a home workstation provided.
Interpretation of a broad range of diagnostic imaging studies, including CT, ultrasound, and diagnostic X-rays.
Active participation in teaching at the workstation and delivering lectures to a thriving hospital-based residency program.
Opportunity to lead and further develop the department.
Why Join Us?
Work in a state-of-the-art hospital equipped with cutting-edge imaging technology and a highly collaborative team.
Engage in multidisciplinary conferences, including our bimonthly trauma conference.
Enjoy a hybrid practice model that combines the independence of a private group with the stimulating environment of an academic setting.
Access to continuous learning and professional development opportunities.
Qualifications
Board-eligible or board-certified in radiology.
Fellowship training in Emergency Radiology or Body Imaging is preferred. Neuro skills are a plus.
Strong interest in CT imaging.
Prior experience in emergency radiology is a plus.
Passion for teaching and leadership.
Compensation & Benefits
Competitive salary and academic rank commensurate with experience.
Comprehensive benefits package. Support for professional growth and career advancement.
Options for Full-Time / Part-Time / 4 Day work week
Opportunities for non-clinical activities such as research and academic endeavors
Profit sharing and 401(k) options
Opportunities for non-clinical income through investments in imaging, real estate, and other ventures
About Spectrum Healthcare Partners:
Spectrum Healthcare Partners is a physician-owned and physician-led organization committed to delivering exceptional healthcare throughout Maine and northern New England. With over 190 board-certified, fellowship-trained physicians, we prioritize excellence in diagnosis, prevention, and treatment while fostering a culture of continuous learning and community engagement. As part of our network, you'll have access to various investment opportunities and non-traditional sources of income, further enhancing your professional and financial prospects.
Join us in making a difference in patients' lives while enjoying the natural beauty and vibrant culture of Portland, Maine. Apply today to embark on an enriching career journey with Spectrum Healthcare Partners.
Powered by JazzHR
AbSCH5T0XG
$106k-203k yearly est. 24d ago
Sr Business Consultant (Remote and Temporary)
Maximus 4.3
Portland, ME jobs
Description & Requirements Maximus is looking to fill a Sr Business Analyst position. The Sr Business Consultant position supports CDC initiatives by conducting data-driven evaluations of management and organizational structures to improve operational efficiency, customer experience (CX), and overall service quality. Assists in mapping and optimizing the customer journey using quantitative and qualitative insights to identify pain points and opportunities for improvement. Collects, verifies, and analyzes performance and survey data to uncover trends, measure customer satisfaction, and recommend actionable improvements that enhance service delivery and streamline processes.
- Position is remote and temporary through August 31, 2026
- Must be available to work the occasional weekend or holiday depending on business needs
- Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST
-You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed.
Please Note: This position requires a personal computer or laptop during training period(Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3
Essential Duties and Responsibilities:
- Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects.
- Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques.
- Assist in establishing standards for information systems procedures.
- Develop solutions to a variety of complex problems.
- Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses.
- Follow Information Management guiding principles, cost savings, and open system architecture objectives.
Responsibilities:
- Data Analysis & Insights: Collects and validates operational, performance, and customer satisfaction survey data; performs trend analysis and develops metrics to measure efficiency and CX outcomes.
- Customer Journey & CX Optimization: Maps end-to-end customer interactions; identifies friction points and designs solutions to improve engagement and satisfaction.
- Survey Analysis: Analyzes customer feedback and survey results to identify drivers of satisfaction and areas for improvement; translates insights into actionable strategies.
- Process Improvement: Applies data-driven methodologies (e.g., Lean, Six Sigma principles) to redesign workflows, reduce bottlenecks, and improve turnaround times.
- Reporting & Visualization: Develops dashboards, models, and reports to communicate findings; prepares presentations for leadership and stakeholders.
- Facilitation & Collaboration: Leads working groups and stakeholder sessions to align on improvement strategies; ensures recommendations are actionable and measurable.
- Continuous Improvement: Monitors implemented changes for impact; iterates based on performance data, survey feedback, and evolving CDC objectives.
This position requires the use of your own personal computer or laptop during the training period (tablets, iPads, and Chromebooks are not permitted). Once training is complete, the program will provide the required equipment. Maximus will provide computer equipment once training is completed.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ******************
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
120,000.00
Maximum Salary
$
130,000.00
$83k-106k yearly est. Easy Apply 6d ago
Technical Account Manager
Cardinal Health 4.4
Augusta, ME jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 6d ago
Repair Technician (Portland, ME, US, 04101)
Steris Corporation 4.5
Portland, ME jobs
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Repair Technician * When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers.
* You do not have to have previous instrument repair experience to be considered.
* This is an entry level job - we will train you!
* In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting. You will work on a mobile repair truck at Customer sites. Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards.
* This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.
What You Will Do As a Repair Technician
* Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary.
* You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory.
* Provide invoicing and documentation based on business need.
* Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels.
What STERIS Offers
* Competitive pay and quarterly incentive plan
* Overtime opportunity
* Annual review with merit increase opportunity
* Uniforms and all necessary tools provided
* Extensive hands-on training and development
* Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS
* Medical, vision, dental, life insurance, 401(k) with a company match, tuition assistance, and paid vacation time and paid holidays
The Experience, Skills, and Abilities Needed
* High school diploma or GED required
* 2+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable.
* Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs.
* Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations.
* Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines.
* Ability to drive DOT regulated vehicle and conduct basic box truck safety checks.
* Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
* Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.
* Must be able to be compliant with hospital/customer credentialing requirements
* What is relevant work experience?
* Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant.
#LI-AC1
Pay range for this opportunity is $18.49 - $23.93. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Maine.
$18.5-23.9 hourly 60d+ ago
Behavioral Health Home Coor II
Northern Light Health 3.7
Rockland, ME jobs
Northern Light Acadia Hospital Department: Behav Hlth Case Mgmt Program 91 Camden Street Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 8:00 AM to 4:30 PM is eligible for a $2,500 (minus tax) sign on bonus with work commitment
Summary:
Working within a multi-disciplinary team, provides comprehensive case management services to improve mental health, and in conjunction with the primary care provider, improve medical health to adults with serious and persistent mental illness and children with serious emotional disturbance. The Behavioral Health Home Coordinator will work with students from RSU 13, MSAD 58, and adults and children in Knox County. Responsiblities will involve both in-person and remote work.
Responsibilities:
* Coordinates and facilitates access to preventative and health promotion services, mental health and substance abuse disorder treatment, and care coordination services
* Meet with clients via zoom/face to face in their home or community
* Able to build therapeutic rapport and relationships with a variety of clients and adapts communication styles to fit individual client needs
* Coordinate and facilitate team meetings with client care team
* Engages in ongoing collateral contact with natural supports and other providers in support of client's treatment plan, including, but not limited to BHH Nurse Care Managers and Peer Support staff, in a regular and professional manner
* Is proficient in identifying client safety risks, including risk factors related to suicidal behavior, aggressive behavior, substance abuse and other mental health symptoms and is able to communicate risks to BHH Leadership in a timely and efficient manner
* Performs complete and accurate documentation within the electronic medical record according to system policies, including psychosocial assessments, identification of needs and resources, and development and ongoing review of individual treatment and crisis plans
* Participate in monthly group and individual supervision with a focus on education and case consultation
* Complies with standards set forth by the Department of Health and Human Services regarding BHH required Quality Measures
* Maintains a safe environment complying with Northern Light Health policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed
* Other duties as assigned
Other Information:
* The applicant needs a valid vehicle operator's license in good standing. With access to a vehicle insured with at least the minimum insurance covered by state law.
* Fingerprinting is a requirement for the position and that it will be the responsibility of the employee to pay up front for this and get reimbursed if they pass the screening.
Competencies and Skills
* Adobe Acrobat
* Basic Life Support
* Electronic medical record software.
* Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
* Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
* Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.
* Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
* Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
* Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.
* Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.
* Human Capital, Supply Chain and Financial Software.
* Word processing, spreadsheets, data entry, database experience and other computer related skills.
* Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing.
* MS Teams
* Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.
* No previous experience required.
* Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.
* Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
* Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.
* Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.
* Zoom
* Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
* Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
* Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
* Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
Credentials
* Required Driver's License
* Certified as a Mental Health Rehabilitation Technician(MHRT/C provisional or full certification), or certification eligible in a reasonable amount of time
Education
* Required Bachelor's Degree. Minimum of a bachelor's degree in a closely related field or has a bachelor's degree in an unrelated field and at least one year of full time equivalent relevant human services experience.
Northern Light Acadia Hospital is a broad behavioral health delivery system centrally managed from its location in Bangor, Maine. Acadia Hospital is a leader in providing comprehensive inpatient and outpatient services, tele-psychiatry, consultations to regional emergency departments, school-based and employer-based services, and integration into primary and specialty care practices. Northern Light Acadia Hospital offers innovative programming in the form of eating disorder services and a geriatric mood and memory clinic, which is involved in multiple clinical trials for promising Alzheimer's medications. The hospital is also the parent organization of Northern Light Acadia Healthcare which provides a substance use disorder treatment program, case management, and other outpatient mental health services serving patients from all corners of Maine. Acadia Hospital embraces service excellence and high quality care as evidenced by its commitment to achieve Center of Excellence status in the delivery of behavioral health services.
Northern Light Acadia Hospital is a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state. Northern Light Health offers a broad range of providers and services, including ten hospitals, primary care and specialty physician practices, long-term care, home health and hospice agencies, and emergency ground and air transport.
Bangor, Maine is a vibrant small city with easy access to Maine's spectacular coast, mountains, and lakes. Schools rank among New England's best with the flagship campus of the University of Maine located in the neighboring town of Orono. Bangor serves as the regional hub for medicine, the arts, and commerce. Bangor International Airport offers direct and one-stop service to many major destinations.
Bangor, Maine, Behavioral Health, Mental Health, Addiction, Adult and Ped
$30k-45k yearly est. 13d ago
Manager - Wrkfrc Svcs CDC (remote, temporary)
Maximus 4.3
Portland, ME jobs
Description & Requirements Maximus is currently recruiting for a Workforce Manager to support our CDC-Centers for Disease Control program. This role oversees aspects of daily operations for the program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
*You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed.
*This is a limited service (temporary) position.
Essential Duties and Responsibilities:
- Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
- Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
- Manage direct reports and the cost-effective operation of all project tasks.
- Manage subcontractors that provide services to program.
- Manage audits of operations.
- Collaborate with other Managers to ensure effective coordination of activities.
- Develop and implement operational policies and procedures in collaboration with other key stakeholders.
- Establish and maintain effective relationships with clients and other external entities.
- Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
- Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
- Monitor performance against key indicators established internally or by the clients.
- Develop solutions to issues or complex problems.
- Develop performance goals and objectives for staff, and monitor achievement of those goals.
- Perform other duties as may be assigned.
Forecasting & Planning
- Develop accurate short-term and long-term call volume forecasts using historical data, trends, and predictive analytics.
- Create staffing models and schedules to meet service level agreements (SLAs) while controlling labor costs.
Real-Time Management
- Monitor intraday performance and adjust staffing plans to respond to unexpected volume changes.
- Implement contingency plans to maintain service levels during peak periods or unforeseen events.
Technology & Analytics
- Utilize workforce management (WFM) tools and reporting dashboards to track KPIs such as occupancy, adherence, and shrinkage.
- Analyze performance data to identify trends, gaps, and opportunities for improvement.
Team Leadership
- Manage and mentor a team of workforce analysts and schedulers.
- Foster a culture of continuous improvement and collaboration across operations and support teams.
Process Optimization
- Partner with operations, training, and quality teams to align workforce strategies with business objectives.
- Recommend and implement automation and AI-driven solutions to improve forecasting accuracy and scheduling efficiency.
Education and Experience:
- Bachelor's Degree in a related field with 5+ years of experience in Workforce Management
- 3+ years of experience supervising / managing staff
- An equivalent combination of experience and education may be considered in lieu of a bachelor's degree
- Call Center experience required
Home Office Requirements:
You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed.
- All work is required to be performed within the continental U.S.
- Internet speed of 25mbps or higher download and an upload of 10mbps or higher required (you can test this by going to ******************
-Preferred Windows or Mac (no Chromebooks, tablets or notebooks)
- OS for Windows - Windows 10 or Windows 11
- OS for Mac - - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
- Hardwired internet (ethernet) connection
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of previous experience supervising/managing staff required.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
90,000.00
Maximum Salary
$
100,000.00
$75k-114k yearly est. Easy Apply 7d ago
Access Supervisor, Inside Sales (Remote)
Insulet 4.7
Maine jobs
This position supervises the day-to-day operations of the Insulet Corporation Inside Sales Access teams. The position will be responsible for leading and coaching the team, resolving escalated customer contacts, managing existing and new processes, and identifying and implementing continuous improvement opportunities through data analysis and project management within the pharmacy systems.
The ideal candidate must demonstrate strong sales, customer service, computer skills, coordination, and planning abilities, and be able to work effectively in a key cross-functional role within Insulet Corporation and across external business partners.
Responsibilities
Provides supervision - ensuring call handling and documentation meet regulatory requirements within pharmacy guidelines.
Supervise day-to-day operations for the Inside Sales Access team, serving as the primary escalation point for any questions or issues and managing processes within the pharmacy process.
Define, manage, and implement enhancements to processes and systems to refine the Inside Sales structure.
Preparation of daily, weekly, monthly, and quarterly reports.
Manages daily call and task productivity, ensuring accountability to role expectations.
Provides coaching and feedback in accordance with department and company goals.
Manages Inside Sales Access quality program, conducting quality audits and calibration of quality scoring with the leadership team.
Handles the most complex Customer complaints, escalations, and/or inquiries.
Ensures adherence to Regulatory, Quality, Pharmacy, and accreditation standards.
Reviews financial targets and is responsible for working with Sr Inside Sales Leadership to assist with meeting or exceeding goals and ensuring operating and expense commitments are met within Service Level Agreements.
Participates in special projects and performs other duties as assigned.
Performs other duties as assigned.
Education and Experience
Minimum Requirements:
Bachelor's degree
5+ years of experience in an inside sales or contact center environment
Preferred Skills and Competencies:
Strong background in sales, the pharmacy channel, and call center operations that promote industry best practices and standards, including contact center metrics, workforce management, service quality management, and knowledge management.
Customer Service experience in a medical or health-related environment is preferred.
Knowledge of diabetes and experience supporting patients with diabetes is preferred.
Experience providing remote support, particularly in a regulated environment.
Physical Requirements:
Requires sitting and standing associated with a typical office environment.
Manual dexterity needed for using a calculator and computer keyboard.
Lightweight lifting may be required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position may require occasional travel.
If you're ready to be a part of a company that's changing the future of diabetes care, we want to hear from you. Join us at Insulet Corporation, where your talent will make a real difference in people's lives.
Remote/Flexible: (no days required to be onsite) This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired)
Additional Information:
Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $56,300.00 - $84,425.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
(Know Your Rights)
$56.3k-84.4k yearly Auto-Apply 14d ago
Medical Dosimetrist
Intermountain Health 3.9
Augusta, ME jobs
The Medical Dosimetrist is a member of the Radiation Oncology team who has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment. They have the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist and Radiation Oncologist.
**Medical Dosimetrist - Radiation Oncology**
**Location:** Greater Salt Lake City Area (South Market)
**Organization:** Intermountain Health
**Join Our Growing Radiation Oncology Team**
Intermountain Health is expanding its Radiation Oncology services to two new locations in 2026, and we're seeking a **Medical Dosimetrist** to join our dynamic team on-site, hybrid or fully remote. This is an exciting opportunity to work with advanced technology, collaborate with experienced professionals, and help deliver cutting-edge cancer care.
**Why You'll Love This Role**
+ **Innovative Practice:** Participate in advanced treatment techniques including frameless SRS with HyperArc, Lattice SFRT, tattoo-free SGRT setups, cooperative group clinical trials and extensive use of SBRT & hypofractionation.
+ **Collaborative Environment:** Work closely with 5 physicians, 4 physicists, and 3 dosimetrists across four sites in Park City, Provo, American Fork, and Saratoga Springs.
+ **Flexibility & Growth:** Choose an on-site, hybrid, or fully remote schedule while benefiting from well-established workflows that foster efficiency and the chance to help shape new clinical programs.
+ **Lifestyle & Location:** Enjoy Utah's incredible outdoor recreation with world-class skiing, hiking, and national parks
**Technology & Programs**
+ **Treatment Platforms:** Varian TrueBeam systems with RapidArc at all sites
+ **Imaging & Simulation:** VisionRT SGRT, Philips Big Bore CT simulators (3 locations)
+ **Software:** Eclipse v18 TPS with GPU acceleration, Aria R&V, Full Radformation suite (ClearCheck, ClearCalc, RadMonteCarlo, EZFluence, AutoContour)
**Your Role**
As a Medical Dosimetrist, you will:
+ Design and calculate accurate radiation treatment plans for a variety of techniques including IMRT, VMAT, SBRT, and SRS.
+ Collaborate with physicians and physicists to optimize treatment plans for safety and efficacy.
+ Ensure compliance with departmental protocols and regulatory standards.
+ Support implementation of new technologies and treatment techniques.
**Qualifications**
**Minimum:**
+ Graduate of a JRCERT-accredited Medical Dosimetry program or equivalent.
+ Certified Medical Dosimetrist (CMD) or eligible for certification.
**Preferred:**
+ Experience with Eclipse TPS and Aria R&V.
+ Familiarity with advanced techniques such as SRS and SBRT.
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
+ Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
+ Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
+ May be expected to stand in a stationary position for an extended period of time.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Intermountain Health American Fork Hospital, Intermountain Health Park City Hospital, Intermountain Health Utah Valley Hospital
**Work City:**
Park City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$62.44 - $96.34
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$145k-235k yearly est. 2d ago
Intern - System Engineering (Remote)
Maximus 4.3
Portland, ME jobs
Description & Requirements Maximus is seeking a motivated REMOTE Systems Engineering Intern - 10 weeks (40 hours per week). Orientation will start the last week in May of 2026. We're looking for candidates with a strong foundation in technical fundamentals, eager to apply systems thinking, automation, and analytical skills. This internship will introduce you to support real-world engineering solutions while learning from experienced engineers.
Essential Duties and Responsibilities:
- Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset.
- Escalate issues and questions to management, as necessary.
- Participate in group discussions with peers or external groups to solution problems of moderate scope.
- Participate in meetings to gain process knowledge and guidance on assigned projects.
- Read, understand, and perform assignments within prescribed guidelines.
- Approach challenges and create solutions with a critical thinking and customer service mindset.
- Prepare standard reports and presentation materials.
Assist with system documentation (requirements, architecture diagrams, interface definitions)
Support system integration and testing by executing test cases and documenting results
Help analyze system performance, logs, and data to identify issues or trends
Use engineering tools (Jira, Confluence, Git, Excel) to track work and maintain artifacts
Write basic scripts (Python/Bash/PowerShell) to automate tests or data collection
Collaborate with engineers in design reviews, standups, and troubleshooting sessions
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Systems fundamentals: basic understanding of how software, hardware, networks, and data interact
Technical skills: familiarity with at least one programming or scripting language (Python preferred)
Tools & documentation: experience with Excel/Sheets, Git (basic), and technical documentation
Testing & analysis: ability to follow test procedures, analyze results, and identify anomalies
Problem-solving: logical thinking, curiosity, and willingness to troubleshoot with guidance
Communication & teamwork: clear written/verbal communication and ability to collaborate in team environments
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
25.00
Maximum Salary
$
25.00
$31k-40k yearly est. Easy Apply 2d ago
RCM AR Specialist
Better Life Partners 3.6
Maine jobs
Who we are:At Better Life Partners, we provide what it takes to heal from addiction. Wherever. Whenever. We work alongside community-based organizations to meet our members where they are, no matter what recovery looks like to them. By combining virtual and in-person counseling, community support, and access to life-saving medication, we help people move beyond addiction to find belonging, love, and purpose.
If you're looking to roll up your sleeves and meet hard challenges head-on, then we're looking for you.
The role:The RCM AR Specialist is responsible for all workflows related to the back-end billing and collections cycle for Better Life Partners. The position requires expertise in the life cycle of medical claims, knowledge of payer regulations, both local and national payers, and the ability to work efficiently within our internal EHR system and practice management system.
To be successful in this role, you should be able to have very acute attention to detail and be able to provide excellent customer service. Strong communications skills to include direct contact to the appropriate third-party payers and members as needed. You are excited about our mission and committed to helping people through a sometimes difficult system.
Unless otherwise specified, this position is remote (work from home) with expectation of attending team meetings quarterly. Candidates must reside in one of the following states: Maine, Maryland, Massachusetts, New Hampshire, New Jersey, North Carolina, Pennsylvania, Rhode Island, or Connecticut.What you will do:
Review denied claims based on assigned markets, payers and work queues within our practice management system
Accurately and efficiently processes requests for denied claims information using website portals and outbound phone calls for all Commercial, Medicare and Medicaid insurance payers
Researches and responds to documentation requests from insurance carriers in a timely manner
Processes appeals of insurance denials and follows-up until the appeal is resolved
Obtains, reviews and updates patient demographics and insurance information within both EHR and practice management billing system as needed
Complete timely follow-up on claims submitted to payer, but no response or ERA after 45 days to resolve any pending issues with claim and payer within timely filing limits
Documents clear and concise activities performed in the system for each account worked
Adheres to all HIPAA (Health Insurance Accountability and Portability Act) guidelines and regulations
Ability to consistently maintain productivity and quality expectations as defined by the leadership team
Alert management to irregularities, insurance trends and areas of concern with reimbursement
Completes other tasks and projects as assigned by RCM Leadership
You are a good fit if you have:
Bachelor's Degree or Equivalent experience
3 or more years of experience in physician group practice in a denial management role
Prior experience resolving out of network denials, and value based (bundle) claims
Proficient in CPT and ICD-10 coding terminology
Enjoy working in a fast paced and rapidly changing environment
Strong relationship building skills both external and internal
Thrive on working independently
It will also be great if you have:
Familiar with opioid use disorders, substance abuse use disorders and other areas of behavioral health billing
Certified Medical Coder, CPC or CCS, preferred but not required
Deep knowledge of medical insurance payers and regulations
Knowledgeable in the healthcare & mental health industries - terminology, regulations, and processes
Familiar with all aspects of the RCM Life cycle as it relates to claim reimbursement
Work location requirements:
BLP operates in hybrid and remote work environments, which allows us to better meet our members and partners where they're located. Candidates applying for this role must be willing and able to travel locally within the communities we serve and/or travel to onsite meetings as expected in coordination with their department and business needs.
When working from home, the requirements include:
Must have reliable internet service with a fast upload/download ability
Ability to ensure any protected health or proprietary data/information is not visible (or audible) to others in any work location
Must have a quiet space to speak to members, team members, or external partners with minimal background noise and distractions
In addition to a competitive compensation package, we're offering the chance to be the change you wish to see in your community. Help us work toward a future where everyone can have a healthy life filled with belonging, love, and purpose.
We're a recovery-friendly workplace that values family life, diversity, equity, and inclusion.
$36k-46k yearly est. Auto-Apply 1d ago
Patient Access Manager
Ensemble Health Partners 4.0
Maine jobs
Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
* Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
* Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
* Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
CAREER OPPORTUNITY OFFERING
* Bonus Incentives
* Paid Certifications
* Tuition Reimbursement
* Comprehensive Benefits
* Career Advancement
* This position pays between $56,800.00 - $78,875.00/based on experience
The Manager of Patient Access is responsible for planning, developing, organizing, and managing the Patient Access department and is responsible for performance and effectiveness of these department(s). The Manager will be responsible for the coaching and development of all staff performing these functions and implementing short and long-term plans and objectives to improve customer service and collect quality information. As a subject matter expert, this person must provide leadership and contribute to the revenue cycle and organizational goals, as well as meeting regulatory compliance requirements. The Manager of Patient Access will work closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies at an assigned facility or market.
Essential Job Functions:
* The manager is responsible for directly managing the operations for the admitting, registration, and financial services departments at the acute care locations.
* Admitting staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and providing excellent customer service.
* Additionally, managing Financial Service Representatives and ensuring that proper accounting processes are followed, cash drawer is balanced, money is deposited timely and posted accurately to patient accounts, and proper logs are completed and submitted as requested by financial oversight departments.
* Develops and manages departmental staffing needs.
* Prepare monthly reports as requested.
* Establish departmental goals with the staff to optimize performance and meet organizational while improving operations to increase customer satisfaction and meet financial goals of the organization.
* Coordinates employee work schedules to provide adequate daily staffing coverage.
* Collects, interprets, and communicates performance data using various tools and systems, while also using this data to make decisions on how to achieve performance goals.
* Works with internal and external customers to make key decisions, impacting either the whole organization or an individual patient.
* Works closely with ancillary departments to establish and maintain positive relations to ensure revenue cycle goals are achieved.
* Assists in the development of dyad-reporting patient access staff. Provides training, education, goal setting, and performance interventions as necessary to ensure adequate performance.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education Level:
Bachelor's Degree or Equivalent Experience
Preferred Area of Study:
Healthcare Management / Administration
Other Preferred Knowledge, Skills and Abilities:
* Minimum 2 - 3 year's management experience in healthcare industry.
* Patient Access experience preferred.
* Experience with Microsoft is a must.
* Ability to balance numerous priorities, therefore requiring great skills in prioritization.
* Ability to understand and master numerous computer applications, while also understanding information technology enough to work with the I.T. department to ensure the technological needs of the department are being met.
* Patient Access experience with managed care/insurance and Call Center experience highly preferred.
Join an award-winning company
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
* Innovation
* Work-Life Flexibility
* Leadership
* Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
* Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
* Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
* Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
* Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
EEOC - Know Your Rights
FMLA Rights - English
La FMLA Español
E-Verify Participating Employer (English and Spanish)
Know your Rights
$56.8k-78.9k yearly Auto-Apply 13d ago
Psych Clin I- School/LMSW-CC
Northern Light Health 3.7
Bangor, ME jobs
Northern Light Acadia Hospital Department: Behav Hlth Clinic - Schools MSAD 4 / RSU 80 Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 7:00 AM to 3:30 PM SIGN-ON BONUS AVAILABLE FOR QUALIFIED CANDIDATES The School-based Psychiatric Clinician I is a conditionally licensed (LMSW-CC, LCPC-C) therapist who provides behavioral health treatment, education, planning and consultation within schools and school systems. Relying on evidence-based practices, they provide a range of services from psychosocial evaluations, individual and group therapy, crisis intervention, IEP support and family therapy when indicated. They are a consultant and resource for the school system and help guide program development, decision-making, and implementing plans designed to support and improve the mental wellbeing of the students.
Searching for Conditionally or Fully Licensed provider to split time between Pediatric Outpatient and School-Based Services for Guilford-area schools. Position can be in-person or fully remote.
Responsibilities:
* Completes psychosocial evaluations by collecting data which enables the identification of potential therapeutic targets for active treatment.
* Develops initial master treatment plan and updates in collaboration with the patient and within established timeframes that identify effective interventions to achieve outcomes, and accommodate the patient's developmental level, motivation, health/spiritual beliefs, functional capabilities and strengths.
* Provides IEP counseling services as requested by districts.
* Participates in district meetings as requested by school personnel on behalf of students needs and integration efforts.
* Provides mental health trainings as requested by school partners.
* Implements individual, group and family therapy interventions that are evidence-based and are consistent with service plan and developmental level and needs of patient.
* Modifies interventions based on continual assessment of the patient's response to treatment.
* Articulates anticipated treatment outcomes that are patient oriented, evidence based, therapeutically sound, realistic, attainable and measurable.
* Completes documentation that reflects active patient involvement in care, attention to objective outcomes and identification of any barriers to treatment progress.
* Maintains a safe environment complying with Northern Light Health policies and procedures, reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed.
* Demonstrates reflective/active listening, feedback, summarizing, reframing, empathy, support, problem solving, coaching, and psycho-education skills.
* Maintains and abides by ethical standards set forth by the facility and Maine State Licensing Boards.
* Maintains requirements of licensure.
* Fosters the development of teamwork within department as well as across departments and with outside providers.
* Gives and receives critical feedback on effectiveness of clinical interventions through regular peer review, scheduled staff meetings and supervisions.
* Utilizes time effectively and can critically evaluate time management relevant to the effective operation of respective department.
* Completes documentation within required timeframes.
* Responsible for obtaining and maintaining consents to treat, including annual review of informed consent, rights of recipients of mental health services, consent to treat via telehealth and releases to obtain and release medical information.
Competencies and Skills
* Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
* Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals.
* Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
* Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
* Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.
* Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
* Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.
* Word processing, spreadsheets, data entry, database experience and other computer related skills.
* Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
* Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .
* Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
* Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
* Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
* Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
Credentials
* Required Licensed Master Social Wrkr - Cond Clin
Education
* Required Master's Degree
* Master's degree in social work, professional counseling or comparable degree
* Progresses to full licensure within 1 year of eligibility for full licensure
Working Conditions
* Lifting, moving and loading less than 20 pounds.
* Alternate shift schedules (day, evening, nights, weekends).
* Prolonged periods of standing.
* Prolonged periods of walking.
Fingerprinting is a requirement for the position and that it will be the responsibility of the employee to pay up front for this and get reimbursed if they pass the screening
Northern Light Acadia Hospital is a broad behavioral health delivery system centrally managed from its location in Bangor, Maine. Acadia Hospital is a leader in providing comprehensive inpatient and outpatient services, tele-psychiatry, consultations to regional emergency departments, school-based and employer-based services, and integration into primary and specialty care practices. Northern Light Acadia Hospital offers innovative programming in the form of eating disorder services and a geriatric mood and memory clinic, which is involved in multiple clinical trials for promising Alzheimer's medications. The hospital is also the parent organization of Northern Light Acadia Healthcare which provides a substance use disorder treatment program, case management, and other outpatient mental health services serving patients from all corners of Maine. Acadia Hospital embraces service excellence and high quality care as evidenced by its commitment to achieve Center of Excellence status in the delivery of behavioral health services.
Northern Light Acadia Hospital is a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state. Northern Light Health offers a broad range of providers and services, including ten hospitals, primary care and specialty physician practices, long-term care, home health and hospice agencies, and emergency ground and air transport.
Bangor, Maine is a vibrant small city with easy access to Maine's spectacular coast, mountains, and lakes. Schools rank among New England's best with the flagship campus of the University of Maine located in the neighboring town of Orono. Bangor serves as the regional hub for medicine, the arts, and commerce. Bangor International Airport offers direct and one-stop service to many major destinations.
Bangor, Maine, Behavioral Health, Mental Health, Addiction, Adult and Ped
$35k-47k yearly est. 60d+ ago
Substance Use Counselor - Maine (Always Accepting Applications)
Better Life Partners 3.6
Maine jobs
Who we are:At Better Life Partners, we provide what it takes to heal from addiction. Wherever. Whenever. We work alongside community-based organizations to meet our members where they are, no matter what recovery looks like to them. By combining virtual and in-person counseling, community support, and access to life-saving medication, we help people move beyond addiction to find belonging, love, and purpose.
If you're looking to roll up your sleeves and meet hard challenges head-on, then we're looking for you.
Always accepting applications:
Thank you for expressing interest in joining Better Life Partners.
Please note that the job posting you are currently viewing is an evergreen position, and we are not actively hiring for it at this time. However, we recognize the importance of attracting top talent, and we encourage qualified individuals like yourself to submit their applications if they believe they would be a great fit for our organization. When we reopen this role for active recruitment, we may reach out to you if your background matches our needs. We appreciate your interest in being a part of Better Life Partners, and look forward to the possibility of working together!
The role: In this role, you will interact regularly with clients, referral sources, field staff, and members of the local community. You will be a resource for clients and community partners, guiding them on the path to recovery. You will work side by side with a high impact team of medical providers, recovery coaches and coordinators, helping clients to thrive. Your work is essential and your constant feedback will be expected to help clients reach the best outcome possible.
This is a remote position. Unless otherwise agreed upon all candidates must reside in-market. What you will do:
Demonstrating and communicating the core values of Better Life Partners
Facilitating group therapy sessions for Better Life Partners clients
Familiarizing with and utilizing Better Life Partners evidence-based curriculum guides and training
Providing detailed feedback and maintaining clinical progress notes on clients
Counseling one-on-one with clients, when deemed necessary
Participating in Better Life Partners', community research and public health partners' research and data collection efforts
Formulating and maintaining treatment plans for each client served
Collaborating with community partners and Better Life Partners providers on case management and care coordination efforts
Adhering to professional and ethical work standards, enforcing appropriate counselor/client boundaries
Managing group dynamics and problem behavior with strong, professional judgement and in a way that does not jeopardize group integrity
Maintaining compliance with federal, state and local regulations for licensing and billing purposes
Attending and engaging in regular training, company meetings, monthly counselor consultation, and supervision as necessary
You are a good fit if you have:
Bachelor or Graduate degree in mental health, social work, psychology, addictions or related field
Maine License as LADC, CADC, LCPC, LCSW, LMFT, LCISW;
Master level preferred
2-3 years of experience working with substance use or related field
Valid driver's license
Willingness to travel within Maine
It will also be great if you have:
Availability to work Saturdays
Demonstrated experience leading groups therapy sessions, interacting, engaging, and connecting with individuals and groups over telehealth/zoom
Comfortable working with an EMR and/or EHR system, including updating clinical notes
Willingness to travel locally within the communities we serve
Must be able to have a flexible schedule, including the ability to work 1-2 evenings a week to meet our member's needs
Self-motivated to help as many people as possible Team player with an “all hands on deck” positive attitude, organized/able to multitask
Strong interpersonal skills and a professional demeanor
Location requirements:
BLP operates in hybrid and remote work environments, which allows us to better meet our members and partners where they're located. Candidates applying for this role must be willing and able to travel locally within the communities we serve and/or travel to onsite meetings as expected in coordination with their department and business needs.
When working from home, the requirements include:
Must have reliable internet service with a fast upload/download ability
Ability to ensure any protected health or proprietary data/information is not visible (or audible) to others in any work location
Must have a quiet space to speak to members, team members, or external partners with minimal background noise and distractions
In addition to a competitive compensation package, we're offering the chance to be the change you wish to see in your community. Help us work toward a future where everyone can have a healthy life filled with belonging, love, and purpose.
We're a recovery-friendly workplace that values family life, diversity, equity, and inclusion.
$45k-60k yearly est. Auto-Apply 60d+ ago
Utilization Review Nurse - Remote
Martin's Point Health Care 3.8
Portland, ME jobs
Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
The Utilization Review Nurse is responsible for ensuring the receipt of high quality, cost efficient medical outcomes for those enrollees with a need for inpatient/ outpatient authorizations. This position receives and reviews prior authorization requests for specific inpatient and outpatient medical services, notification of emergent hospital admissions, completes inpatient concurrent review, establishes discharge plans, coordinates transitions of care to lower/higher levels of care, makes referrals for care management programs, and performs medical necessity reviews for retrospective authorization requests as well as claims disputes. The Utilization Review Nurse will use appropriate governmental policies as well as specified clinical guidelines/criteria to guide medical necessity reviews and will use effective relationship management, coordination of services, resource management, education, patient advocacy and related interventions to ensure members receive the appropriate level of care, prevent or reduce hospital admissions where appropriate.
Job Description
PRIMARY DUTIES AND RESPONSIBILITIES
Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.
Key Outcomes:
Review prior authorization requests (prior authorization, concurrent review, and retrospective review) for medical necessity referring to Medical Director as needed for additional expertise and review.
Utilize evidenced-based criteria, governmental policies, and internal guidelines for medical necessity reviews.
Manage the review of medical claims disputes, records, and authorizations for billing, coding, and other compliance or reimbursement related issues
Collaborates with other members of the team, the MPHC Medical Directors, healthcare providers, and members to promote effective utilization of resources. This collaboration includes timely communications with in and out of network hospitals, post-acute care facilities, other providers, and internal departments to authorize services, establish discharge plans, assist to coordinate effective, efficient transitions of care.
Coordinates referrals to Care Management, as appropriate.
Manages health care within the benefits structures per line of business and performs functions within compliance, contractual and accreditation regulations, e.g. Department of Defense, Centers for Medicaid and Medicare, NCQA, Employer contracts and state insurance regulations, as applicable. Maintains knowledge of applicable regulatory guidelines.
Completes all documentation of reviews and decisions, in appropriate systems, according to process/ compliance requirements and within timeliness standards.
Participates as a member of an interdisciplinary team in the Health Management Department
May be responsible for maintaining a caseload for concurrent cases/ assisting in caseload coverage for the team
Establishes and maintains strong professional relationships with community providers.
Acts as a liaison to ensure the member is receiving the appropriate level of care at the appropriate place and time
Mentors new staff as assigned.
Meets or exceeds department quality audit scores.
Meets or exceeds department productivity standards.
Assists in creation and updating of department policies and procedures.
Participates in quality initiatives, committees, work groups, projects, and process improvements that reinforce best practice medical management programming and offerings.
Participates in the review and analysis of population data and metrics to inform development of programs and improved health outcomes.
Demonstrates flexibility and agility in working in a fast-paced, team-oriented environment, able to multi-task from one case type to another.
Assumes extra duties as assigned based on business needs
Responsible for weekend coverage on a rotating basis.
POSITION QUALIFICATION
Education/Experience
There are additional competencies linked to individual contributor, provider, and leadership roles. Please consult with your leader to discuss additional competencies that are relevant to your position.
Education
Associate's degree in nursing
Bachelor's degree in nursing preferred
Licensure/certification
Compact RN license
Experience
3+ years of clinical nursing experience as an RN, preferably in a hospital setting
2+ years Utilization Management experience in a health plan UM department
Certification in managed care nursing or care management (CMCN or CCM) preferred
Coding/CPC preferred
Knowledge
Demonstrates an understanding of and alignment with Martin's Point Values.
Maintains current licensure and practices within scope of license for current state of residence.
Maintains knowledge of Scope of Nursing Practice in states where licensed.
Thorough understanding of healthcare policies, insurance guidelines, and regulatory standards (e.g., Medicare, NCQA, TRICARE)
Familiarity with coding systems like ICD-10 and CPT preferred
Skills
Proficiency in conducting prospective, concurrent, and retrospective reviews using standardized criteria and guidelines like MCG
Ability to review and interpret medical records, treatment plans, and clinical documentation, with a keen eye for detail and compliance with healthcare standards
Technically savvy and can navigate multiple systems and screens while working cases
Excellent interpersonal, verbal, and written communication skills.
Critical thinking: can identify root causes and understands coordination of medical and clinical information.
Computer proficiency in Microsoft Office products including Word, Excel, and Outlook.
Abilities
Ability to analyze data metrics, outcomes, and trends.
Ability to prioritize time and tasks efficiently and effectively.
Ability to manage multiple demands.
Ability to function independently.
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *****************************
Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************