Patient Service Representative jobs at Mainline Health Systems

Could you be our next Patient Services Representative with Main Line HealthCare? Main Line HealthCare practices are located throughout Montgomery County, Chester County, and Delaware County. Montgomery County practices include but are not limited to Bryn Mawr, Wynnewood, Conshohocken, King of Prussia, Lafayette Hill, Narberth and Bala Cynwyd. Delaware County practices include but are not limited to Broomall, Havertown, Newtown Square, Concordville, Aston and Springfield. Chester County practices include but are not limited to Malvern, Paoli, Downingtown/Guthriesville and Exton. By applying to this position, you can explore all Patient Services Rep positions within the Main Line HealthCare network. Explore our Full-Time Patient Services Rep opportunities with Main Line HealthCare Physician Practices. * Make an Impact! Be an Integral Member of our Organization! As a PSR, you are the first person to make a GREAT impression with our patients! Using your excellent communication skills, you will help greet, direct and schedule patients and visitors. Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports and other correspondence organized. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based upon your full or part time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Patient Service Representative - Main Line Health Care - Primary and Specialty Locations Shift: 8:00 a.m. - 4:30 p.m. or 8:30 a.m. - 5:00 p.m. Experience: * Two to three years of office experience required. * Knowledge of insurance payers and medical terminology preferred. * Must be experienced in Microsoft Word (columns, tables, envelopes, mail merge, labels) Excel (data base maintenance) and Outlook (maintaining calendars of several staff). Education: High School Diploma Licensures/Certifications: N/A Additional Information * Requisition ID: 2400009U * Employee Status: Regular * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Pay Range: $16.28 - $25.22 * Job Grade: 204

Could you be our next Patient Services Representative with Main Line HealthCare? Main Line HealthCare practices are located throughout Montgomery County, Chester County, and Delaware County. Montgomery County practices include but are not limited to Bryn Mawr, Wynnewood, Conshohocken, King of Prussia, Lafayette Hill, Narberth and Bala Cynwyd. Delaware County practices include but are not limited to Broomall, Havertown, Newtown Square, Concordville, Aston and Springfield. Chester County practices include but are not limited to Malvern, Paoli, Downingtown/Guthriesville and Exton. By applying to this position, you can explore all Patient Services Rep positions within the Main Line HealthCare network. Explore our Full-Time Patient Services Rep opportunities with Main Line HealthCare Physician Practices. * Make an Impact! Be an Integral Member of our Organization! As a PSR, you are the first person to make a GREAT impression with our patients! Using your excellent communication skills, you will help greet, direct and schedule patients and visitors. Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports and other correspondence organized. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based upon your full or part time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Patient Service Representative - Main Line Health Care - Primary and Specialty Locations Shift: 8:00 a.m. - 4:30 p.m. or 8:30 a.m. - 5:00 p.m. Experience: * Two to three years of office experience required. * Knowledge of insurance payers and medical terminology preferred. * Must be experienced in Microsoft Word (columns, tables, envelopes, mail merge, labels) Excel (data base maintenance) and Outlook (maintaining calendars of several staff). Education: High School Diploma Licensures/Certifications: N/A Additional Information * Requisition ID: 2400009U * Employee Status: Regular * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Pay Range: $16.28 - $25.22 * Job Grade: 204

Schedule PRN (As Need Needed): 2 Day/Week Minimum Hours: 6:30am - 3:00pm Pay Rate: $18.00/hr Performs a variety of duties related to the administrative support functions of Identification (ID) Badging and Access Control Operations. The position includes system administration, alarm monitoring, ID credentialing of the access control system, electronic infant monitoring systems, elevator control systems, and the panic button systems, (e.g., nurse call, Strongline, ASCOM phones). Responsibilities Duties and Responsibilities Answers telephone calls, emails, routes callers, takes messages and provides routine information about ID badging and access control. Provides assistance, guidance, and direction to staff members, contractors/vendors, students, volunteers and others as needed. Creates identification badges for staff members, students, contractors/vendors, volunteers, and others required to badge into the facilities. Prints and prepares badges for timely distribution. Responsible for deliveries of all badges once completed either by contacting the employee to pick it up, courier, inner office mail, or personally delivering them. Communicates with HR, Employee Health, and Medical Education Staff to properly assign the appropriate badge with the proper access for each new staff or student member. Assigns access control permissions to staff members, students, contractors/vendors, volunteers, and others who have been granted access in the facilities. Provides direct communication to directors, managers, supervisors, and officers assisting badging with access control. Assists in developing future strategies, objectives, and goals for using access control technology to improve operational efficiencies for the WellSpan Health system. Responsible for ID badging and access control for a specific region and supports ID badging and access control systems across WellSpan as needed. Attends in-person orientations, photographs new hires, existing employees, contractors, vendors, and students as needed. Responsible for accurately downloading and importing of photos to cardholder records, printing of badges, reissuing expired badges, and associated handouts. Assists with data entry of internal and external badge requests into the system application. Responsible for maintaining digital photo equipment and tracking supply use of materials used in the process. Assists with and facilitates the training and education of security and other personnel assigned to assist with ID badging and access control process, including, but not limited to, the establishment of standard-work, assignments, priorities, and activities. Troubleshoots and resolves printing errors, addresses printer failures, and needs for service. Assists with ongoing management of the access control levels to add or remove cardholders as required. Makes daily security changes and modifications to the access control system, individual and group ID badge access level assignments, and card reader/door time zone adjustments for specific and/or routine events. Programs temporary access cards when signed out by security for specific access and timeframes. Coordinates with outside entities, vendors, and contractors for access requests to sites. Works with departments on changes to and needs for access level assignments. Provides field support and problem resolution for the access control systems. Supports assistance calls related to the access control systems. Identifies system issues, investigates potential causes, and resolves if capable. Contacts external support as needed to resolve issues that can't be resolved internally. Orders card stock, lanyards, clips, covers, printer ribbons, print heads, and cleaning materials as needed. Orders proximity cards from vendor utilizing appropriate numbering methodology. Makes recommendations about badge designs, types, and layouts for creating new badge designs. Assists other various systems and teams that have connection to security and access control to include, but not limited to: Visitor Badging, Radiation Monitoring System, electronic infant monitoring systems, elevator control systems, panic button systems (e.g., nurse call, Strongline, ASCOM phones), vehicle registrations, parking violations, etc. Communicates with the WellSpan Payroll department for automatic payroll deduction for employees due to vehicle violations or lost equipment replacement. Qualifications Qualifications Minimum Education: High School Diploma or GED Required Work Experience: 1 year Relevant experience. Required Driver's License Statement: Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management. Knowledge, Skills, and Abilities: Basic computer skills. Strong interpersonal and communications skills. Knowledge and understanding of ID badge and access control software and hardware.

Full time (40 hours weekly) Monday-Thursday 7:00a-5:30p, possibility of Fridays Must be able to work 10 hour days Performs a variety of admissions, scheduling, reception and secretarial duties. May perform the duties of Nursing Assistant, as needed. Duties and Responsibilities Essential Functions: * Registers/admits urgent/emergency surgery patients. Enters surgical information into appropriate computer system. * Schedules patients for operative procedures. Schedules inservice room. * Coordinates with appropriate personnel to facilitate creation of the surgical schedule and to ensure that needed equipment, supplies, personnel and patient information is available for procedures. Prepares surgical schedule. * Creates medical records for new patients. * Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc. * Keeps patient records current. * Answers telephones, routes callers, takes messages and provides routine information to callers. * Types a variety of letters, memorandums, reports, meeting minutes, correspondence, forms and other documentation from written copy, dictaphone or transcription as appropriate. Proofs materials for errors. * Enters and/or retrieves data from established computer files using knowledge of various computer software applications. Common Expectations: * Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. * Participates in educational programs and in-service meetings. * Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. * Transports patients to and from Operating room suite. Assists with positioning of patients according to type of surgery, as needed. * Assists with the transport of blood products to/from the Operating Rooms and specimens to our Laboratory, as needed. * Orders and stocks supplies on an ongoing basis, as needed. * Attends meetings as required. Qualifications Minimum Education: * High School Diploma or GED Required Work Experience: * Less than 1 year Relevant experience. Required Courses and Training: * Medical terminology within 1 year Required * Medical secretarial training, previous experience with EHR, and Microsoft Office Suite. Upon Hire Preferred Knowledge, Skills, and Abilities: * Basic computer skills. * Knowledge of word processing techniques. Benefits Offered: * Comprehensive health benefits * Flexible spending and health savings accounts * Retirement savings plan * Paid time off (PTO) * Short-term disability * Education assistance * Financial education and support, including DailyPay * Wellness and Wellbeing programs * Caregiver support via Wellthy * Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

Full time (40 hours weekly) Monday-Thursday 7:00a-5:30p, possibility of Fridays **Must be able to work 10 hour days** Performs a variety of admissions, scheduling, reception and secretarial duties. May perform the duties of Nursing Assistant, as needed. **Duties and Responsibilities** **Essential Functions:** + Registers/admits urgent/emergency surgery patients. Enters surgical information into appropriate computer system. + Schedules patients for operative procedures. Schedules inservice room. + Coordinates with appropriate personnel to facilitate creation of the surgical schedule and to ensure that needed equipment, supplies, personnel and patient information is available for procedures. Prepares surgical schedule. + Creates medical records for new patients. + Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc. + Keeps patient records current. + Answers telephones, routes callers, takes messages and provides routine information to callers. + Types a variety of letters, memorandums, reports, meeting minutes, correspondence, forms and other documentation from written copy, dictaphone or transcription as appropriate. Proofs materials for errors. + Enters and/or retrieves data from established computer files using knowledge of various computer software applications. **Common Expectations:** + Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. + Participates in educational programs and in-service meetings. + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. + Transports patients to and from Operating room suite. Assists with positioning of patients according to type of surgery, as needed. + Assists with the transport of blood products to/from the Operating Rooms and specimens to our Laboratory, as needed. + Orders and stocks supplies on an ongoing basis, as needed. + Attends meetings as required. **Qualifications** **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + Less than 1 year Relevant experience. Required **Courses and Training:** + Medical terminology within 1 year Required + Medical secretarial training, previous experience with EHR, and Microsoft Office Suite. Upon Hire Preferred **Knowledge, Skills, and Abilities:** + Basic computer skills. + Knowledge of word processing techniques. **Benefits Offered:** + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. **Quality of Life** Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch - farm-to-table and beyond. Conveniently located in Central Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing and both professional and semiprofessional services. (Patient population: 535,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Schedule Monday - Friday 8:30am - 5:00pm No weekends/holidays Performs a variety of admissions, scheduling, reception and secretarial duties. May perform the duties of Nursing Assistant, as needed. Qualifications Minimum Education: High School Diploma or GED Required Work Experience: Less than 1 year Relevant experience. Required Courses and Training: Medical terminology within 1 year Required Medical secretarial training, previous experience with EHR, and Microsoft Office Suite. Upon Hire Preferred Knowledge, Skills, and Abilities: Basic computer skills. Knowledge of word processing techniques. Benefits Offered: Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via Wellthy Duties and Responsibilities Essential Functions: Registers/admits urgent/emergency surgery patients. Enters surgical information into appropriate computer system. Schedules patients for operative procedures. Schedules inservice room. Coordinates with appropriate personnel to facilitate creation of the surgical schedule and to ensure that needed equipment, supplies, personnel and patient information is available for procedures. Prepares surgical schedule. Creates medical records for new patients. Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc. Keeps patient records current. Answers telephones, routes callers, takes messages and provides routine information to callers. Types a variety of letters, memorandums, reports, meeting minutes, correspondence, forms and other documentation from written copy, dictaphone or transcription as appropriate. Proofs materials for errors. Enters and/or retrieves data from established computer files using knowledge of various computer software applications. Common Expectations: Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. Participates in educational programs and in-service meetings. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Transports patients to and from Operating room suite. Assists with positioning of patients according to type of surgery, as needed. Assists with the transport of blood products to/from the Operating Rooms and specimens to our Laboratory, as needed. Orders and stocks supplies on an ongoing basis, as needed. Attends meetings as required.

Schedule PRN (As Need Needed): 2 Day/Week Minimum Hours: 6:30am - 3:00pm Pay Rate: $18.00/hr Performs a variety of duties related to the administrative support functions of Identification (ID) Badging and Access Control Operations. The position includes system administration, alarm monitoring, ID credentialing of the access control system, electronic infant monitoring systems, elevator control systems, and the panic button systems, (e.g., nurse call, Strongline, ASCOM phones). Duties and Responsibilities * Answers telephone calls, emails, routes callers, takes messages and provides routine information about ID badging and access control. * Provides assistance, guidance, and direction to staff members, contractors/vendors, students, volunteers and others as needed. * Creates identification badges for staff members, students, contractors/vendors, volunteers, and others required to badge into the facilities. Prints and prepares badges for timely distribution. Responsible for deliveries of all badges once completed either by contacting the employee to pick it up, courier, inner office mail, or personally delivering them. * Communicates with HR, Employee Health, and Medical Education Staff to properly assign the appropriate badge with the proper access for each new staff or student member. * Assigns access control permissions to staff members, students, contractors/vendors, volunteers, and others who have been granted access in the facilities. * Provides direct communication to directors, managers, supervisors, and officers assisting badging with access control. Assists in developing future strategies, objectives, and goals for using access control technology to improve operational efficiencies for the WellSpan Health system. * Responsible for ID badging and access control for a specific region and supports ID badging and access control systems across WellSpan as needed. * Attends in-person orientations, photographs new hires, existing employees, contractors, vendors, and students as needed. Responsible for accurately downloading and importing of photos to cardholder records, printing of badges, reissuing expired badges, and associated handouts. * Assists with data entry of internal and external badge requests into the system application. Responsible for maintaining digital photo equipment and tracking supply use of materials used in the process. * Assists with and facilitates the training and education of security and other personnel assigned to assist with ID badging and access control process, including, but not limited to, the establishment of standard-work, assignments, priorities, and activities. * Troubleshoots and resolves printing errors, addresses printer failures, and needs for service. * Assists with ongoing management of the access control levels to add or remove cardholders as required. Makes daily security changes and modifications to the access control system, individual and group ID badge access level assignments, and card reader/door time zone adjustments for specific and/or routine events. * Programs temporary access cards when signed out by security for specific access and timeframes. Coordinates with outside entities, vendors, and contractors for access requests to sites. Works with departments on changes to and needs for access level assignments. * Provides field support and problem resolution for the access control systems. Supports assistance calls related to the access control systems. Identifies system issues, investigates potential causes, and resolves if capable. Contacts external support as needed to resolve issues that can't be resolved internally. * Orders card stock, lanyards, clips, covers, printer ribbons, print heads, and cleaning materials as needed. Orders proximity cards from vendor utilizing appropriate numbering methodology. * Makes recommendations about badge designs, types, and layouts for creating new badge designs. * Assists other various systems and teams that have connection to security and access control to include, but not limited to: Visitor Badging, Radiation Monitoring System, electronic infant monitoring systems, elevator control systems, panic button systems (e.g., nurse call, Strongline, ASCOM phones), vehicle registrations, parking violations, etc. * Communicates with the WellSpan Payroll department for automatic payroll deduction for employees due to vehicle violations or lost equipment replacement. Qualifications Minimum Education: * High School Diploma or GED Required Work Experience: * 1 year Relevant experience. Required Driver's License Statement: Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management. Knowledge, Skills, and Abilities: * Basic computer skills. * Strong interpersonal and communications skills. * Knowledge and understanding of ID badge and access control software and hardware.

**Schedule** PRN (As Need Needed): 2 Day/Week Minimum Hours: 6:30am - 3:00pm Pay Rate: $18.00/hr Performs a variety of duties related to the administrative support functions of Identification (ID) Badging and Access Control Operations. The position includes system administration, alarm monitoring, ID credentialing of the access control system, electronic infant monitoring systems, elevator control systems, and the panic button systems, (e.g., nurse call, Strongline, ASCOM phones). **Duties and Responsibilities** + Answers telephone calls, emails, routes callers, takes messages and provides routine information about ID badging and access control. + Provides assistance, guidance, and direction to staff members, contractors/vendors, students, volunteers and others as needed. + Creates identification badges for staff members, students, contractors/vendors, volunteers, and others required to badge into the facilities. Prints and prepares badges for timely distribution. Responsible for deliveries of all badges once completed either by contacting the employee to pick it up, courier, inner office mail, or personally delivering them. + Communicates with HR, Employee Health, and Medical Education Staff to properly assign the appropriate badge with the proper access for each new staff or student member. + Assigns access control permissions to staff members, students, contractors/vendors, volunteers, and others who have been granted access in the facilities. + Provides direct communication to directors, managers, supervisors, and officers assisting badging with access control. Assists in developing future strategies, objectives, and goals for using access control technology to improve operational efficiencies for the WellSpan Health system. + Responsible for ID badging and access control for a specific region and supports ID badging and access control systems across WellSpan as needed. + Attends in-person orientations, photographs new hires, existing employees, contractors, vendors, and students as needed. Responsible for accurately downloading and importing of photos to cardholder records, printing of badges, reissuing expired badges, and associated handouts. + Assists with data entry of internal and external badge requests into the system application. Responsible for maintaining digital photo equipment and tracking supply use of materials used in the process. + Assists with and facilitates the training and education of security and other personnel assigned to assist with ID badging and access control process, including, but not limited to, the establishment of standard-work, assignments, priorities, and activities. + Troubleshoots and resolves printing errors, addresses printer failures, and needs for service. + Assists with ongoing management of the access control levels to add or remove cardholders as required. Makes daily security changes and modifications to the access control system, individual and group ID badge access level assignments, and card reader/door time zone adjustments for specific and/or routine events. + Programs temporary access cards when signed out by security for specific access and timeframes. Coordinates with outside entities, vendors, and contractors for access requests to sites. Works with departments on changes to and needs for access level assignments. + Provides field support and problem resolution for the access control systems. Supports assistance calls related to the access control systems. Identifies system issues, investigates potential causes, and resolves if capable. Contacts external support as needed to resolve issues that can't be resolved internally. + Orders card stock, lanyards, clips, covers, printer ribbons, print heads, and cleaning materials as needed. Orders proximity cards from vendor utilizing appropriate numbering methodology. + Makes recommendations about badge designs, types, and layouts for creating new badge designs. + Assists other various systems and teams that have connection to security and access control to include, but not limited to: Visitor Badging, Radiation Monitoring System, electronic infant monitoring systems, elevator control systems, panic button systems (e.g., nurse call, Strongline, ASCOM phones), vehicle registrations, parking violations, etc. + Communicates with the WellSpan Payroll department for automatic payroll deduction for employees due to vehicle violations or lost equipment replacement. **Qualifications** **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + 1 year Relevant experience. Required **Driver's License Statement:** Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management. **Knowledge, Skills, and Abilities:** + Basic computer skills. + Strong interpersonal and communications skills. + Knowledge and understanding of ID badge and access control software and hardware. **Quality of Life** Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation. Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities. York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Works closely with Patient Experience Specialists and CareLine Specialists to support care leaders to swiftly and effectively address patient/family concerns and grievances that are not solved at time of expression. This role gives attention to tracking regulatory requirements associated with concerns and grievances, provides support to care leaders to coordinate needed communications for concern resolution and assesses trends to guide root cause improvements. Participates as needed in opportunities for improvement associated with care experiences. Duties and Responsibilities Essential Functions: * Reviews daily friction points entered into CRS for accurate classification, follows up on concern/grievances and assists in investigation of situation in complex cases so that needed responses, resolution and service recovery are prompt. * Crafts grievance final written responses with an empathetic and respectful communication style, conferring with the involved manager for signature and closure. * Demonstrates relationship centered communication in all encounters with patients, families and staff. * Serves as the coordinator of meetings for families and managers if necessary, for complex case resolutions. * Performs patient rounding to provide a personalized experience and proactively identify service recovery opportunities. * Participates in care area rounding and summarizes observations for bright spotting and opportunities for improvement. * Works with patients as assigned to gather feedback structured to inspire and drive improvements. * Represents the patients' voice in grievance and concern resolutions and serves as coordinating lead for entity grievance committees and/or assigned patient advisory teams, councils or with patient partners. * May assist with feedback and planning improvements in locations where real time feedback is in use. Common Expectations: * Excellent written and verbal communication grounded in a passion for exceptional human experiences. * Provides outstanding service and communication to all internal and external customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. * Participates in meets and projects as assigned Qualifications Minimum Education: * High School Diploma or GED Required * Associates Degree Preferred Work Experience: * 3 years Professional experience in a Healthcare or hospitality environment. Required Knowledge, Skills, and Abilities: * Excellent collaboration and communication skills, as demonstrated by active listening, open discussion, giving and receiving constructive and positive feedback, and providing accurate and complete information in a timely manner. * Strong assessment skills. * Exercises respect, integrity, and fairness in all interactions. * Strives to prevent and resolve conflict and to build an environment of trust among the team. * Microsoft Excel. Benefits Offered: Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via Wellthy

Full time (40 hours weekly) - typically scheduled two 12-hour shift & two 8-hour shifts Majority of shifts will be evening (for example: 11a-7:30p, 3p-11:30p, 11a-11:30p) or overnights (7p-7:30a) Weekend Rotation: Every 4th weekend overnight (Friday, Saturday & Sunday from 7p-730a) and will be part of a shared day shift (Saturday & Sunday from 7a-7:30p) weekend rotation approximately every 16 weeks Holiday Rotation: Shared holiday rotation, typically scheduled 7a-7:30p General Summary Manages human resources predominantly through the function of staffing, scheduling, and immediate response to patient census and other work volume shifts. Manages timekeeping identifying trends and recommending interventions to effectively manager cost and maximize employee satisfaction and resource utilization. Duties and Responsibilities Essential Functions: * Facilitates and directs allocating for right sizing and replacing of patient services staff while adhering to the provisions of the contract and patient services scheduling policies and procedures. * Demonstrates fiscal responsibility by contributing to staffing models and flexing models as appropriate. * Directs and facilitates appropriate staff assignments by authorizing, communicating and approving staffing changes. * Creates customized reports to present data valuable to logistics manager, nurse managers, department directors, and finance partners for resource management. * Customizes UKG application to meet individual department needs. Ensures changes are communicated to all affected departments/managers. * Analyzes test data from UKG and other IS systems and interfaces; initiates problem solving with appropriate IS staff. * Monitors and evaluates resources and processes schedule changes to accommodate illness, emergency, or volume shifts. * Analyzes needs and prepares UKG training for leadership team and end users. Evaluates competency. * Provides UKG support to all users, including support for project teams that may involve the usage of UKG data. * Actively participates in and contributes to projects and work groups to improve resource utilization and staffing models. * Generates and implements service excellence strategies to build and maintain positive relationships among staff, among diverse departments, and with physicians and providers. * Accurately enters and/or reviews UKG data, resolves discrepancies, completes payroll reports, and provides budget information to leadership and finance partners. * Collaborates with managers regarding issues and inquires in a timely manner, coordinating with Payroll as warranted. * Assesses and prioritizes workload to meet all deadlines enlisting team support as needed. Common Expectations: * Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers. * Maintains confidentiality. * Demonstrates dependability, to include attendance and punctuality. * Is accountable - takes initiative and ownership of issues. * Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families. * Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community. * Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others. * Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions. * Represents willingness/enthusiasm to create, embrace and facilitate change. * Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement. * Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community. * Encourages others by providing recognition and support. * Improves employee and organization's performance by removing roadblocks and empowering staff to take ownership and to be self-directed. * Ensures that a performance improvement plan and/or disciplinary action is initiated where needed to assist employees to achieve performance standards. * Evaluates operations from a workflow perspective and responds appropriately, redesigns per customer needs and competitive benchmarks. * Thinks critically; utilizes sound judgment; promptly reports potential risks. * Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served. * Maintains a level of computer literacy appropriate to their role. * Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required. * Completes hospital-required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned. * Adheres to National Patient Safety Goals. * Completes required reports (e.g. PI Dash Boards, benchmarks, etc.) on time. * Insures that 100% of all employees have current licenses, completed yearly health checks, CPR, orientation or re-orientation, where applicable. * Completes 100% of employee evaluations on time, in a thoughtful and constructive manner. For non-bargaining employees, follows established guidelines for recommended increases. * Displays ability and skill in budget development, monitoring, and remaining within budgetary limits. Flexes costs downward, when necessary, especially when scheduling and monitoring hours worked. * Establishes and maintains files and records on an ongoing basis. Qualifications Minimum Education: * High School Diploma or GED Required and * Associates Degree Preferred Work Experience: * 3 years Healthcare administrative experience in an administrative support and/or staffing position. Preferred Knowledge, Skills, and Abilities: * Basic computer skills required. * Experience with Word, Excel, and UKG software. Benefits Offered: * Comprehensive health benefits * Flexible spending and health savings accounts * Retirement savings plan * Paid time off (PTO) * Short-term disability * Education assistance * Financial education and support, including DailyPay * Wellness and Wellbeing programs * Caregiver support via Wellthy * Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

PRN (As Needed) Manages human resources predominantly through the function of staffing, scheduling, and immediate response to patient census and other work volume shifts. Manages timekeeping identifying trends and recommending interventions to effectively manager cost and maximize employee satisfaction and resource utilization. Duties and Responsibilities Essential Functions: * Facilitates and directs allocating for right sizing and replacing of patient services staff while adhering to the provisions of the contract and patient services scheduling policies and procedures. * Demonstrates fiscal responsibility by contributing to staffing models and flexing models as appropriate. * Directs and facilitates appropriate staff assignments by authorizing, communicating and approving staffing changes. * Creates customized reports to present data valuable to logistics manager, nurse managers, department directors, and finance partners for resource management. * Customizes UKG application to meet individual department needs. Ensures changes are communicated to all affected departments/managers. * Analyzes test data from UKG and other IS systems and interfaces; initiates problem solving with appropriate IS staff. * Monitors and evaluates resources and processes schedule changes to accommodate illness, emergency, or volume shifts. * Analyzes needs and prepares UKG training for leadership team and end users. Evaluates competency. * Provides UKG support to all users, including support for project teams that may involve the usage of UKG data. * Actively participates in and contributes to projects and work groups to improve resource utilization and staffing models. * Generates and implements service excellence strategies to build and maintain positive relationships among staff, among diverse departments, and with physicians and providers. * Accurately enters and/or reviews UKG data, resolves discrepancies, completes payroll reports, and provides budget information to leadership and finance partners. * Collaborates with managers regarding issues and inquires in a timely manner, coordinating with Payroll as warranted. * Assesses and prioritizes workload to meet all deadlines enlisting team support as needed. Common Expectations: * Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers. * Maintains confidentiality. * Demonstrates dependability, to include attendance and punctuality. * Is accountable - takes initiative and ownership of issues. * Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families. * Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community. * Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others. * Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions. * Represents willingness/enthusiasm to create, embrace and facilitate change. * Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement. * Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community. * Encourages others by providing recognition and support. * Improves employee and organization's performance by removing roadblocks and empowering staff to take ownership and to be self-directed. * Ensures that a performance improvement plan and/or disciplinary action is initiated where needed to assist employees to achieve performance standards. * Evaluates operations from a workflow perspective and responds appropriately, redesigns per customer needs and competitive benchmarks. * Thinks critically; utilizes sound judgment; promptly reports potential risks. * Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served. * Maintains a level of computer literacy appropriate to their role. * Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required. * Completes hospital-required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned. * Adheres to National Patient Safety Goals. * Completes required reports (e.g. PI Dash Boards, benchmarks, etc.) on time. * Insures that 100% of all employees have current licenses, completed yearly health checks, CPR, orientation or re-orientation, where applicable. * Completes 100% of employee evaluations on time, in a thoughtful and constructive manner. For non-bargaining employees, follows established guidelines for recommended increases. * Displays ability and skill in budget development, monitoring, and remaining within budgetary limits. Flexes costs downward, when necessary, especially when scheduling and monitoring hours worked. * Establishes and maintains files and records on an ongoing basis. Qualifications Minimum Education: * High School Diploma or GED Required and * Associates Degree Preferred Work Experience: * 3 years Healthcare administrative experience in an administrative support and/or staffing position. Preferred Knowledge, Skills, and Abilities: * Basic computer skills required. * Experience with Word, Excel, and UKG software. WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

Schedule Monday - Friday 8:30am - 5:00pm No weekends/holidays Performs a variety of admissions, scheduling, reception and secretarial duties. May perform the duties of Nursing Assistant, as needed. Duties and Responsibilities Essential Functions: * Registers/admits urgent/emergency surgery patients. Enters surgical information into appropriate computer system. * Schedules patients for operative procedures. Schedules inservice room. * Coordinates with appropriate personnel to facilitate creation of the surgical schedule and to ensure that needed equipment, supplies, personnel and patient information is available for procedures. Prepares surgical schedule. * Creates medical records for new patients. * Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc. * Keeps patient records current. * Answers telephones, routes callers, takes messages and provides routine information to callers. * Types a variety of letters, memorandums, reports, meeting minutes, correspondence, forms and other documentation from written copy, dictaphone or transcription as appropriate. Proofs materials for errors. * Enters and/or retrieves data from established computer files using knowledge of various computer software applications. Common Expectations: * Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. * Participates in educational programs and in-service meetings. * Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. * Transports patients to and from Operating room suite. Assists with positioning of patients according to type of surgery, as needed. * Assists with the transport of blood products to/from the Operating Rooms and specimens to our Laboratory, as needed. * Orders and stocks supplies on an ongoing basis, as needed. * Attends meetings as required. Qualifications Minimum Education: * High School Diploma or GED Required Work Experience: * Less than 1 year Relevant experience. Required Courses and Training: * Medical terminology within 1 year Required * Medical secretarial training, previous experience with EHR, and Microsoft Office Suite. Upon Hire Preferred Knowledge, Skills, and Abilities: * Basic computer skills. * Knowledge of word processing techniques. Benefits Offered: * Comprehensive health benefits * Flexible spending and health savings accounts * Retirement savings plan * Paid time off (PTO) * Short-term disability * Education assistance * Financial education and support, including DailyPay * Wellness and Wellbeing programs * Caregiver support via Wellthy * Childcare referral service via Wellthy

**Schedule** Monday - Friday 8:30am - 5:00pm No weekends/holidays Performs a variety of admissions, scheduling, reception and secretarial duties. May perform the duties of Nursing Assistant, as needed. **Duties and Responsibilities** **Essential Functions:** + Registers/admits urgent/emergency surgery patients. Enters surgical information into appropriate computer system. + Schedules patients for operative procedures. Schedules inservice room. + Coordinates with appropriate personnel to facilitate creation of the surgical schedule and to ensure that needed equipment, supplies, personnel and patient information is available for procedures. Prepares surgical schedule. + Creates medical records for new patients. + Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc. + Keeps patient records current. + Answers telephones, routes callers, takes messages and provides routine information to callers. + Types a variety of letters, memorandums, reports, meeting minutes, correspondence, forms and other documentation from written copy, dictaphone or transcription as appropriate. Proofs materials for errors. + Enters and/or retrieves data from established computer files using knowledge of various computer software applications. **Common Expectations:** + Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. + Participates in educational programs and in-service meetings. + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. + Transports patients to and from Operating room suite. Assists with positioning of patients according to type of surgery, as needed. + Assists with the transport of blood products to/from the Operating Rooms and specimens to our Laboratory, as needed. + Orders and stocks supplies on an ongoing basis, as needed. + Attends meetings as required. **Qualifications** **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + Less than 1 year Relevant experience. Required **Courses and Training:** + Medical terminology within 1 year Required + Medical secretarial training, previous experience with EHR, and Microsoft Office Suite. Upon Hire Preferred **Knowledge, Skills, and Abilities:** + Basic computer skills. + Knowledge of word processing techniques. **Benefits Offered:** + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy **Quality of Life** Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch - farm-to-table and beyond. Conveniently located in Central Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing and both professional and semiprofessional services. (Patient population: 535,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Could you be our next Registration Scheduling Specialist at Newtown Square? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: We offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: 2PM-7PM Monday & Thursday (No Weekends) Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 79118 * Employee Status: Regular * Schedule: Part-time * Shift: Day Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Could you be our next Patient Care Coordinator at HomeCare & Hospice? Why work as a Patient Care Coordinator? * Make an Impact! As the Patient Care Coordinator, you will be responsible for developing and maintaining both the staffing and scheduling systems in coordinating patient care in a timely and accurate manner. The Patient Care Coordinator is responsible for processing workflow related to the scheduling of patient services of all disciplines across the Home Care and Hospice Agency while following quality and patient safety measures. * Develop and Grow Your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Become engaged by joining system-wide Committees and programs! * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a common purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Patient Care Coordinator Shift: Varying 8 hour shifts from 8:00 am to 7:00 pm Experience: 1 year of clerical and staffing healthcare setting preferred Education: 1. High School or GED 2. 2 Year/Associates preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 79081 * Employee Status: Regular * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Shift: Day Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Could you be our next Patient Care Coordinator at HomeCare & Hospice? Why work as a Patient Care Coordinator? * Make an Impact! As the Patient Care Coordinator, you will be responsible for developing and maintaining both the staffing and scheduling systems in coordinating patient care in a timely and accurate manner. The Patient Care Coordinator is responsible for processing workflow related to the scheduling of patient services of all disciplines across the Home Care and Hospice Agency while following quality and patient safety measures. * Get Involved! Become engaged by joining system-wide Committees and programs! * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a common purpose: providing superior service and care. * Position-Specific Benefits include: We offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Patient Care Coordinator Shift: As-Needed/Per Diem, Day Shift; primarily 10:30 am to 7:00 pm during the week and every other weekend 8:30 am to 5:00 pm. Some additional shifts could be 7:30 am to 4:00 pm or 8:30 am to 5:00pm during the week. Experience: 1 year of clerical and staffing healthcare setting preferred Education: 1. High School or GED 2. 2 Year/Associates preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 79080 * Employee Status: Regular * Benefit Eligibility: Full-Time Benefits * Schedule: Part-time * Shift: Day Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Could you be our next Registration Scheduling Specialist at Paoli Hospital? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: Monday-Friday (w/ every other weekend required) [2:30PM-11:00PM] Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 77890 * Employee Status: Regular * Schedule: Full-time * Shift: Evening Job * Pay Range: $18.37 - $28.47 * Job Grade: 205

Could you be our next Registration Scheduling Specialist with Main Line Health? By applying for this position, you can explore ALL Registration Scheduling Specialist opportunities across our Main Line Health locations - including but not limited to: Lankenau Medical Center, Bryn Mawr Hospital, Riddle Hospital, Paoli Hospital, Main Line HealthCare (MLHC) - Concordville, Mirmont Treatment Center, Ellis Preserve, and more. When you apply to this position, you will be considered for openings across multiple sites based on your experience, interests, and operational need. Available Opportunities Across Our Main Line Health Locations: Available shifts: Full-time and Part-time Available schedules: Days, Evenings, Nights Please note: Some locations include weekend shifts based on operational needs Why work as a Registration Scheduling Specialist with Main Line Health? Develop and Grow Your Career! Be one of the many Main Line Health employees who advance their career through our Tuition Reimbursement Program, eligible for up to $6,000 annually based on FTE status/position. Many of our Registration Scheduling Specialists grow into leadership, billing, or clinical roles within the health system. Make an Impact! As one of the first points of contact for new and returning patients, you make the first impression that sets the tone for their entire experience. You'll play an integral role in providing excellent, empathetic customer service by accurately capturing patient data, ensuring a smooth registration or scheduling process, and helping patients understand their services and financial responsibilities. Join the Team! There's a litany of reasons why our registration/scheduling team loves it here, but don't take my word for it. I invite you to check out some of our news, updates, and awards, our multi-year running Great Place to Work certification, and our commitment to diversity, respect, equity, and inclusion (Main Line Health is the top-ranked PA health system in Forbes Magazine's America's Best Employers for Diversity for 2024). Position-Specific Benefits Include: You are eligible for up to 120 hours of paid time off annually (based on FTE status). We also offer several employee discounts to various activities, services, and vendors, as well as free employee parking at all Main Line Health locations. Experience: Required: * 2+ years of customer service experience. * Excellent customer service and computer skills. Preferred: * Minimum of 2 years of registration experience in a medical setting. * Knowledge of medical terminology. * Knowledge of insurance and third-party reimbursement. Education: * High school diploma or GED required. Apply today! Your application will be reviewed, and if selected, you'll be contacted for a one-way video interview or a direct phone screen with a recruiter. Thank you for your time and interest in Main Line Health! Additional Information * Requisition ID: 250000HE * Employee Status: Regular * Benefit Eligibility: Full-Time Benefits * Schedule: Full-time * Pay Range: $18.01 - $27.91 * Job Grade: 205

Could you be our next Registration Scheduling Specialist at MLHC - Concordville? Why work as a Registration Scheduling Specialist with Main Line Health? * Be an Integral Member of our Organization! As one of the first points of contact for new patients, you make the first impression! As you collect and capture accurate patient data, you have the opportunity to provide excellent, empathetic customer service. As an ambassador for patients, you help them understand their financial responsibility, services available to them, and more. * Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status. * Get Involved! Use your engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices and the general public as needed to provide outstanding service. * Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care. * Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free! Position: Registration Scheduling Specialist Shift: 8AM-12PM, Tuesday-Saturday Experience: Required: 2+ years of customer service experience. Excellent customer service and computer skills. Preferred: Minimum of 2 years of registration experience in a medical setting. Knowledge of medical terminology. Knowledge of insurance and third party reimbursement. Education: High school diploma preferred. Licensures/Certifications: N/A Additional Information * Requisition ID: 79133 * Employee Status: Regular * Schedule: Part-time * Shift: Day Job * Pay Range: $18.37 - $28.47 * Job Grade: 205