MainStay Suites jobs in Midland, TX

Job Description BASIC FUNCTION : Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Maintains the physical hotel property and grounds. Performs necessary repairs and preventive maintenance tasks in a manner responsive to guest satisfaction and to preservation of Company assets in a safe, cost- effective manner. Occasionally responsible for routine custodial duties as required or assigned. JOB DUTIES : Has a +1 Service Attitude; immediately and courteously responds to guests needs to repair and / or resolve room maintenance requests and problems as they arise. Communicates with guests to resolve maintenance issues. Completes assigned repair orders for general repair within allotted time frame. Prioritizes work day by always placing guest impact and safety items first. Immediately communicates any expected delays in completing items to the Manger on Duty. Participates in the Preventive Maintenance Program for rooms. Complete all necessary reporting and documentation as required. Reviews and updates Out of Order rooms daily in computer system. Meets daily with Manager on Duty and Executive Housekeeper / Rooms Manager to communicate status of any Out of Order rooms. Responsible for maintaining the general condition of the property and perform basic repairs and preventive maintenance on all building systems and equipment including, but not limited to chillers, air conditioners, boilers, electrical and mechanical systems, refrigeration, plumbing, air handling equipment, and pool equipment as assigned and as defined in Company procedures and / or standards. Also perform minor repairs and adjustments to the systems as directed or required. Complete all necessary reporting and documentation as required. Completes daily inspection of the pool area; services the pool by checking and adjusting chemical levels and cleaning filters; clean and / or hose down the pool deck and furniture as necessary; clean the pool windows as applicable; make sure the pool is safe for guest use. Performs Maintenance Cart Program duties per procedures. Completes all documentation as required. Ensures that property and equipment are maintained in a safe manner, and that all repairs are made as specified by manufacturer. Assists in meeting room set-up and breakdown, as required or assigned. Keeps maintenance storage room and maintenance shop clean and organized at all times. Complies with hotel's safety / security rules and instructions in performing work efficiently while protecting self, fellow workers, and the hotel. Appreciates the diversity of our team and guests and contributes to maintaining a positive work environment at all times. Performs light carpentry, light painting, and other duties as required or assigned. GENERAL KNOWLEDGE, SKILL AND ABILITY : Requires basic knowledge of maintenance skills. Requires ability to perform Room PMs, minor repairs, pool / spa maintenance, and other basic preventative maintenance and repairs as well as general maintenance on property. Performs general minor repairs to plumbing, electrical, refrigeration, kitchen equipment, light carpentry, painting and HVAC systems. Requires ability to receive written and verbal direction in English and speak English clearly. Requires ability to keep records of limited difficulty. Requires ability to be available for emergency repairs. Requires willingness to learn new skills. EDUCATION : Requires knowledge, skill, and mental development equivalent to completion of four years of high school. Other formal schooling / experience beneficial and is not required. EXPERIENCE : Previous maintenance experience not required. Type 2 HVAC certification, preferably Universal certification. Light plumbing, machinery, carpentry, wall papering, and electric experience is a plus. ESSENTIAL FUNCTIONS : Requires ability to walk and stand during the work shift. Requires ability to lift up to 80 pounds occasionally throughout the work week, but may lift 25 - 35 pounds intermittently during work shift. WORKING RELATIONSHIPS : 1. Reports to General Manager. 2. Works closely with Regional Maintenance Manager, Executive Housekeeper / Rooms Manager and Guest Service personnel. 3. Maintains and promotes a positive and cooperative work relationship with all hotel departments.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Country Inn and Suites Springfield1751 West 1st StreetSpringfield, OH 45504 Responsibilities: Assist with the operation maintenance and repair of equipment. Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc. Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub. Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. Perform other tasks/jobs as assigned by the supervisor or manager. Qualifications: Experience in a hotel or a related field preferred. High School diploma or equivalent required. Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.). Must have a valid driver's license for the applicable state. Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.

Basic Function : Pick up linen and trash from unit closets. Provide turndown service to our guests at a high level of standard. Closing projects as scheduled Work Performed : Pick up dirty linen, OJ buckets, dishes and trash from unit leaving them neat and clean Wash dishes when needed Provide turndown service to our guests following a high level of standard including setting out slippers, dim lights, stock with water, refresh towels and tidy room as necessary Handle guest service requests in a professional manner Complete closing projects including cleaning of warehouse, mop floors, clean employee restrooms, and assist in laundry. Work with laundry staff to assist and ensure following proper procedures. Follow training guidelines for new staff members. Other duties as assigned Supervision Exercised : None Supervision Received : PM Supervisor, Housekeeping Manager, Director of Housekeeping Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 75% walking and standing 25% bending Lifting/Carrying up to 50 lbs. Hearing and manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart

Job Type: Seasonal Pay Rate: $18/hr. This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. This position features competitive pay, starting at $18/hour and also comes with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 25% discount off merchandise for all employees, flexible scheduling with daily and weekly pay available. WHAT YOU WILL DO: Oversees daily operation of an assigned area within the waterpark, ensuring a safe and efficient environment while delivering exceptional guest satisfaction through personalized attention and service Monitors team member rotations and break schedules throughout the day to maintain effective coverage Provides outstanding Guest service and cultivates an environment where all Team Members share the same commitment to high-quality service Supports, promotes and enforces a comprehensive safety culture. Assist in managing aspects of Waterpark Operation to include staffing, training, and emergency response protocols. Ensures compliance with all Ellis & Associates, Six Flags Corporate policies and all Standard Operating Procedures. Conducts thorough daily inspections of all attractions and safety/rescue equipment prior to park opening to ensure operational readiness. Fosters a positive, high-performance team culture to enhance employee retention, motivation & morale. Monitors daily operations to ensure adherence to procedures; coaches and empowers the team, offering constructive feedback and ensuring accountability. Creates and maintains all programs related to Safety, Friendliness, Cleanliness, Guest Service, and any other programs developed to support the Aquatics Department and Six Flags Fiesta Texas as a whole. Coordinates and performs training, including department orientation, slide training, continuous on the job, in-service training and frequent daily auditing. Mentors all aquatics Team Members to achieve goals through positive communication, encouragement and coaching. Administer correct and consistent discipline measures to ensure all standards are being upheld in all regards. Adheres to and enforces all park policies. Performs all other duties as assigned or as necessary to support the Aquatics Department and Six Flags Fiesta Texas. WHAT YOU WILL NEED: Must be at least 18 years of age A clear demonstration of excellent Guest Service skills and an evident commitment to our Guest First philosophy. A clear commitment to total safety, and a strong, safe background. A Team First attitude and a people oriented approach to leadership. Excellent communication skills to include both verbal and written format. Self-starter with the ability to anticipate and manage multiple projects of a varied priority through planning and preparation while working with a high level of attention to detail. The availability to work flexible hours and varied shifts including weekdays, weekends, and holidays. The ability to stand and walk for long periods of time outdoors in various weather conditions to include extreme heat and sun. Able to communicate effectively in the English language including hearing, reading, speaking and writing. Working knowledge of Microsoft Word, Excel and essential computer applications. A valid State Driver's License with the ability to obtain a Park Driver's License upon eligibility. Current or the ability to obtain an E&A Special Facilities license. OTHER NOTES: All other duties assigned or necessary to support the park as a whole. Reports to Aquatics Managerial Supervisor While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer. Interested Candidates should apply online at: Jobs.sixflags.com Park Location: San Antonio, TX - Six Flags Fiesta Texas

This posting is for Police Officers that have been referred for work at Six Flags Over Texas or Hurricane Harbor, by one of the off-duty Officer Coordinators. This posting is not open to the public for applications. Must be at least 21 years old Must be a current law enforcement officer in the state of Texas Must be eligible to work part time outside of your normal officer schedule Must be referred by the SFOT/HHA police officer coordinator Must be approved by Six Flags Human Resources Must have a valid Texas Driver's License

Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! Basic Function : Supervises daily functions of Guest Services agents Work Performed : Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget Ensure consistency with proper check-in and check-out procedures by Guest Service Agents Ensure proper communication with Housekeeping and other departments Address all guest needs and requests; ensure Guest Service Agents are following through Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies Review daily emergency reports, log books, trace reports, etc. Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk Maintain updated group information on resumes and in group information folders Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around Check timesheets daily and assist with payroll approval and documentation Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents Other duties as assigned Supervision Exercised : Guest Service Agents Supervision Received : Guest Services Manager Responsibility & Authority : Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department Minimum Requirements : High school degree or equivalent. Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills Physical Requirements : 5% Sitting 90% Walking, standing and bending Lifting/Carrying up to 25 lbs. Hearing and manual dexterity Distance vision 1-3 feet Ability to drive golf cart as necessary

Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day: Supervise turndown and night shift employees. Attend to guest relations as necessary. 2pm-10pm shift. W ork Performed : Complete assignment sheet for turndown staff Conduct evening line up meeting with staff prior to start of work in absence of a manager Ensure public areas at Enchantment and Mii amo are covered Inspect lobby areas and pool areas to ensure assignments are being completed Ensure employee restrooms are cleaned and maintained Handle guest calls and requests in a professional manner and promptly Maintain constant communication with Guest Services and Engineering as necessary to service guests Ensure laundry staff is following proper procedures Clean and store equipment properly Follow training guidelines for new staff members and ensure all properly trained Complete inspection forms daily and follow up with staff as necessary Ensure lost and found procedures are followed to submit items to Security Ensure uniform standards are followed Other duties as assigned S upervision Exercised : Turndown Staff Supervision Received : Housekeeping Managers Responsibility & Authority : Ensure all assigned areas are maintained and serviced to high level standards Follow safety-first policy in work areas, equipment and chemicals Discipline staff members when necessary Minimum Requirements : High school graduate or equivalent. Prior housekeeping supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful. Physical Requirements : 10% Sitting 90% walking, standing and bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Distance vision 1-3 feet Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart

Salary Range: 18.50 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day: Represent the resort to the guest throughout all stages of the guest's stay. Work Performed: Effectively assist all guests Maintain a high level of customer service while adhering to AAA, Coyle and Resort Standards Check-in and check-out guests efficiently within AAA & Coyle time standards Direct all guest requests and issues to the proper departments; follow through to ensure requests and issues are fully resolved Resolve guest issues and log complaints in Visual One with full details Report any unusual occurrences or requests to the Front Desk Manager, Director of Rooms or Managing Director Obtain appropriate credit card signature with full authorization for the guests' stay Maintain bank, which includes, but is not limited to making change and posting cash payments Inform guest of debit card policy Understands and adhere to proper credit, check cashing and accounting policies and procedures Post additional charges to guest accounts during their stay and after departure Research as necessary to bill guests correctly (i.e. faxes, tours, laundry, allocations, VIP packages, etc.) Know room types, locations and rates to up-sell upon arrival Use suggestive selling techniques to (up) sell rooms and to promote other services at the resort Work closely with Housekeeping department to ensure availability of rooms Track and note all early arrivals, late departures, room moves, VIP's and repeat guests, as well as any special requests Maintain key control and key security for all guests of the resort Follow procedures for issuing and closing safe deposit boxes used by guests Ensure that mini bar procedures are followed including key security, final day postings and reconciliation Use proper mail, package and message handling procedures; log mail as necessary Read the log book and/or emails daily and complete any requests Possess knowledge of daily activities, group events, site inspections, emails, etc. Assist Reservations and Concierge during closure and rush hours Know all safety and emergency procedures including accident prevention policies and power outage procedures Assist with phone coverage and answer all calls within three rings and with proper greeting Communicate professionally when dealing with 911 dispatch and dispatching security to appropriate area Complete daily call and wake-up call log and follow through as required Conduct proper room assignment to assure guest satisfaction (upgrades, special requests, special billing, etc.) Other duties as assigned

Salary Range: 17 To 17 (USD) Hourly NEW LAUNDRY LOCATION IN CAMP VERDE Basic Function : Ensure laundry procedures are followed and finished linens are to set standard Work Performed : Launder spa linens separately from resort linens Sort linens by color and weight, light or dark Place laundry in washer and select proper setting Place laundry in dryers, select proper setting and ensure linens have completed a cool down cycle before removing from dryer to prevent a fire Run towels through towel folding machine Fold, separate and place linens in designated delivery area Report all maintenance problems to housekeeping clerk, supervisor or manager Keep work areas and equipment clean and orderly Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 50% walking and standing 50% bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day: Plan, prep and set up quality products in respective areas of the Pastry/Bake Shop in accordance with departmental quality standards and specifications. Maintain organization, cleanliness and sanitation of assigned station and equipment. The baker performs advanced baking work and responsible for their assigned station. Work requires initiative, judgment, and strong interpersonal skills. Work Performed: Plan, prepare and display quality products in assigned station of the Pastry/Bake Shop in a timely and consistent manner. To include (but not limited to): Breakfast pastries, bread production, ice creams, sorbets, frozen desserts, outlet desserts. Preparation and service of dietary restrictions requests from the Bake Shop. Maintain a work area that is neat, safe and clean by utilizing proper handling and storage procedures of bakery mise en place. Responsible to ensure goal and objectives of the bake shop and culinary department are met on a daily basis. Monitor respective area of practice to ensure that standards and regulations are followed. Check desserts preparation for assigned station before it is delivered to the customer to ensure proper preparation and respect of the recipe. Assist in banquet preparation and pickups when requested by Supervisor/Manager. Produce the finest quality product on a consistent basis. Know all menu items from respective areas and its ingredients. Other duties as assigned. Minimum Requirements : Some culinary school courses specifically in pastry. Attention to detail and ability to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Must be comfortable communicating with staff with Basic English. Must maintain current food handler's certification. Physical Requirements : Lifting and Carrying 50 Pounds 30% Walking 60% Standing 10% Bending Hearing and Manual Dexterity Taste and smell Ability to drive golf cart on occasion as necessary Use of cleaning solutions occasionally

: Oversee the broad array of facility-related maintenance, including HVAC, refrigeration, plumbing, carpentry, painting and landscape. This individual will be responsible for the execution, planning, project controls, budget, risk and business management, new capital construction, facilities and preventative maintenance, and rehab projects. Job Duties: Oversee the broad array of facility-related maintenance, including HVAC, refrigeration, plumbing, electrical, carpentry, painting, masonry, roadways, and wooden and fiberglass attraction structures. Strategic planning and execution of new construction, architectural and design activities Protect company assets and apply risk management experience to ensure Guest and Team Member safety. Conduct rounds of all filtration areas to inspect pumps, motors, generators, chillers, and boilers. Maintain, repair, inspect, and troubleshoot waterpark attractions to ensure their safe and efficient operation with minimum supervision. Oversee the work order process through MAXIMO. Prioritize work order requests and distribute to appropriate Team Members. Schedule work orders, place vendor bids for materials, select vendors and prepare requisitions. Estimate job costs for input into budget database. Maintain records and produce use of force reviews of security-related incidents. Manage Emergency Response procedures and training for Park personnel. Evaluate performance data to refine business and operational practices, ensure safe and efficient operations, effective work force utilization, and effective budget controls. Keep all records and documentation updated daily, accessible and organized Provide leadership, coaching and development for the entire Maintenance Team Establish and maintain relationships within the various Maintenance department to sustain a productive and satisfying work environment Responsible for the management of Maintenance, Construction, Electrical, capital, and labor budgets. Ensure compliance and documentation of specifications set by ride manufacturers and the State of Texas. Attend Union meetings and coordinate Union Collective Bargaining Agreement negotiations Develop a diverse work force and management team focused on safe methods Serve as Park Guest Service Ambassador and work to resolve all concerns brought to your attention. Monitor department Team Member Voice survey scores and assist in the development of initiatives to address areas of needed improvement. Perform all other duties as required. Skills and Qualifications: At least 5 years' experience in maintenance disciplines such as mechanics, carpentry, plumbing, and/or electrical. Knowledge in Ride Controls, PLC, RS, Connected Components and other Ride Control related items. Availability to work varied shifts including weekends, evenings, and holidays required. Duties and tasks may involve standing, walking, bending, and lifting up to 75lbs. Position is regularly exposed to wet and/or humid conditions and outside weather conditions. Ability to sit, stand, walk, duck, crawl, climb stairs and ladders, and work at heights with fall protection. Proficiency in Microsoft Office applications specifically Word, Outlook, Excel, and PowerPoint. Must possess a valid driver's license and be able to operate vehicles (including but not limited to forklifts, golf carts, cars, trucks). Must be able to work with chemicals and follow MSDS

Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day : Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff. The team member in this position must speak Spanish and English fluently. Shift: AM Shift (4 x 10 hour days) Work Performed : Prepare daily assignment sheets Maintain contact with front desk staff and housekeeping staff Answer housekeeping telephone Communicate maintenance requests with engineering department Requisition supplies for the housekeeping department Ensure lost and found report is completed and placed with items that will be taken to the front gate Maintain contact with In Room Dining for tray pickup Ensure proper assigning of keys, team assignments, and cart issues Coordinate guest requests with staff Utilize the computer for necessary information to service the guests Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Must have basic computer skills. Must be comfortable communicating with guests and staff in both English and Spanish. Attention to detail and able to multi-task many priorities. Self motivated and organized. Physical Requirements : 80% Sitting 20% walking, standing and bending Lifting/Carrying up to 30 lbs. Hearing and manual dexterity Distance vision 1-3 feet Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Salary Range: 21 To 22 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! Due to nature of the job, a flexible work schedule is a must How you will enjoy your day: Basic Function : Prepares, meats and vegetables as well as cold and hot food items using a variety of kitchen tools and equipment Work Performed : Handle checklists for opening and closing of the department Report to work at scheduled time and maintain good personal hygiene and neat and clean uniform Demonstrate a working knowledge of cooking techniques, preparation, storage, sanitation, health and safety Know the use and cleaning of kitchen tools and appliances Understand ingredient use Read and understands recipes Follow and ensure safety in use of equipment recommended by department Maintain neat and orderly work area Act as an ambassador of Enchantment by speaking positively of the Resort at all times Foster a work environment of teamwork and mutual service by assisting coworkers and other departments as necessary to exceed our guests' expectations Other duties as assigned

Job Description The General Manager is responsible for ensuring the operations of the Front Office, House Keeping, and Food and Beverage Departments are in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, controlling costs and minimizing expenses. This is a hands on management position that oversees the day to day operations of the hotel. Qualification Summary: Education & Experience: Four Year College Degree is preferred. Two years front office management experience in a hotel preferred Proficient with hotel sales, revenue management and A/R billing Previous supervisory experience in a hotel required Must have a valid driver's license from the applicable state Must be able to work mornings, nights, weekends, and holidays as dictated by hotel business levels Must be able to convey information and ideas clearly, both oral and written Must maintain composure and objectivity under pressure Must be able to work with and understand financial information and data, and basic arithmetic function Duties and Functions: Carry out supervisory responsibilities in accordance with the Company's policies, training programs, and applicable laws Recruit, interview, hire, and train employees Appraise performance, reward and discipline employees Approach all encounters with guests and team members in a friendly, service-oriented manner Have knowledge and understanding of department policies and procedures, and communicate and enforce all policies fairly and consistently with staff Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner Motivate, coach, counsel and discipline all team members Develop team member morale and ensure all team members are fully trained Maximize room revenue and occupancy by reviewing status daily Have effective interviewing skills, and be able to recruit a diverse staff of competent personnel Be familiar with Human Resources: policies and procedures, I-9s and E-Verify, proper documentation, Workers' Compensation, training, etc. Ensure no-show revenue is maximized through consistent and accurate billing Assist with or process payroll All other duties as assigned

Salary Range: 17 To 17 (USD) Hourly NEW LAUNDRY LOCATION IN CAMP VERDE Basic Function : Ensure laundry procedures are followed and finished linens are to set standard Work Performed : Launder spa linens separately from resort linens Sort linens by color and weight, light or dark Place laundry in washer and select proper setting Place laundry in dryers, select proper setting and ensure linens have completed a cool down cycle before removing from dryer to prevent a fire Run towels through towel folding machine Fold, separate and place linens in designated delivery area Report all maintenance problems to housekeeping clerk, supervisor or manager Keep work areas and equipment clean and orderly Other duties as assigned Supervision Exercised : None Supervision Received : Housekeeping Supervisors and Housekeeping Managers Minimum Requirements : High school diploma or GED, and/or equivalent work experience. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Knowledge of cleaning chemicals. Prefer some basic English skills. Physical Requirements : 50% walking and standing 50% bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart on occasion as necessary

Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! Basic Function : Supervises daily functions of Guest Services agents Work Performed : Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget Ensure consistency with proper check-in and check-out procedures by Guest Service Agents Ensure proper communication with Housekeeping and other departments Address all guest needs and requests; ensure Guest Service Agents are following through Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies Review daily emergency reports, log books, trace reports, etc. Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk Maintain updated group information on resumes and in group information folders Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around Check timesheets daily and assist with payroll approval and documentation Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents Other duties as assigned Supervision Exercised : Guest Service Agents Supervision Received : Guest Services Manager Responsibility & Authority : Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department Minimum Requirements : High school degree or equivalent. Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills Physical Requirements : 5% Sitting 90% Walking, standing and bending Lifting/Carrying up to 25 lbs. Hearing and manual dexterity Distance vision 1-3 feet Ability to drive golf cart as necessary

Salary Range: 18.50 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day: Represent the resort to the guest throughout all stages of the guest's stay. Work Performed: Effectively assist all guests Maintain a high level of customer service while adhering to AAA, Coyle and Resort Standards Check-in and check-out guests efficiently within AAA & Coyle time standards Direct all guest requests and issues to the proper departments; follow through to ensure requests and issues are fully resolved Resolve guest issues and log complaints in Visual One with full details Report any unusual occurrences or requests to the Front Desk Manager, Director of Rooms or Managing Director Obtain appropriate credit card signature with full authorization for the guests' stay Maintain bank, which includes, but is not limited to making change and posting cash payments Inform guest of debit card policy Understands and adhere to proper credit, check cashing and accounting policies and procedures Post additional charges to guest accounts during their stay and after departure Research as necessary to bill guests correctly (i.e. faxes, tours, laundry, allocations, VIP packages, etc.) Know room types, locations and rates to up-sell upon arrival Use suggestive selling techniques to (up) sell rooms and to promote other services at the resort Work closely with Housekeeping department to ensure availability of rooms Track and note all early arrivals, late departures, room moves, VIP's and repeat guests, as well as any special requests Maintain key control and key security for all guests of the resort Follow procedures for issuing and closing safe deposit boxes used by guests Ensure that mini bar procedures are followed including key security, final day postings and reconciliation Use proper mail, package and message handling procedures; log mail as necessary Read the log book and/or emails daily and complete any requests Possess knowledge of daily activities, group events, site inspections, emails, etc. Assist Reservations and Concierge during closure and rush hours Know all safety and emergency procedures including accident prevention policies and power outage procedures Assist with phone coverage and answer all calls within three rings and with proper greeting Communicate professionally when dealing with 911 dispatch and dispatching security to appropriate area Complete daily call and wake-up call log and follow through as required Conduct proper room assignment to assure guest satisfaction (upgrades, special requests, special billing, etc.) Other duties as assigned

Salary Range: 19.50 To 19.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day: Supervise turndown and night shift employees. Attend to guest relations as necessary. 2pm-10pm shift. W ork Performed : Complete assignment sheet for turndown staff Conduct evening line up meeting with staff prior to start of work in absence of a manager Ensure public areas at Enchantment and Mii amo are covered Inspect lobby areas and pool areas to ensure assignments are being completed Ensure employee restrooms are cleaned and maintained Handle guest calls and requests in a professional manner and promptly Maintain constant communication with Guest Services and Engineering as necessary to service guests Ensure laundry staff is following proper procedures Clean and store equipment properly Follow training guidelines for new staff members and ensure all properly trained Complete inspection forms daily and follow up with staff as necessary Ensure lost and found procedures are followed to submit items to Security Ensure uniform standards are followed Other duties as assigned S upervision Exercised : Turndown Staff Supervision Received : Housekeeping Managers Responsibility & Authority : Ensure all assigned areas are maintained and serviced to high level standards Follow safety-first policy in work areas, equipment and chemicals Discipline staff members when necessary Minimum Requirements : High school graduate or equivalent. Prior housekeeping supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful. Physical Requirements : 10% Sitting 90% walking, standing and bending Lifting/Carrying up to 50 lbs. Hearing and Manual dexterity Distance vision 1-3 feet Use of cleaning solutions Ability to work in all types of weather conditions Ability to drive golf cart

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us! How you will enjoy your day: Plan, prep and set up quality products in respective areas of the Pastry/Bake Shop in accordance with departmental quality standards and specifications. Maintain organization, cleanliness and sanitation of assigned station and equipment. The baker performs advanced baking work and responsible for their assigned station. Work requires initiative, judgment, and strong interpersonal skills. Work Performed: Plan, prepare and display quality products in assigned station of the Pastry/Bake Shop in a timely and consistent manner. To include (but not limited to): Breakfast pastries, bread production, ice creams, sorbets, frozen desserts, outlet desserts. Preparation and service of dietary restrictions requests from the Bake Shop. Maintain a work area that is neat, safe and clean by utilizing proper handling and storage procedures of bakery mise en place. Responsible to ensure goal and objectives of the bake shop and culinary department are met on a daily basis. Monitor respective area of practice to ensure that standards and regulations are followed. Check desserts preparation for assigned station before it is delivered to the customer to ensure proper preparation and respect of the recipe. Assist in banquet preparation and pickups when requested by Supervisor/Manager. Produce the finest quality product on a consistent basis. Know all menu items from respective areas and its ingredients. Other duties as assigned. Minimum Requirements : Some culinary school courses specifically in pastry. Attention to detail and ability to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Must be comfortable communicating with staff with Basic English. Must maintain current food handler's certification. Physical Requirements : Lifting and Carrying 50 Pounds 30% Walking 60% Standing 10% Bending Hearing and Manual Dexterity Taste and smell Ability to drive golf cart on occasion as necessary Use of cleaning solutions occasionally