MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
Join our team as a Customer Success Operations Manager, where you'll drive strategic growth and operational excellence across MaintainX's post-sales teams-Customer Success, Professional Services, and Support. You'll build the systems, processes, and insights that empower these teams to deliver exceptional customer experiences, improve retention, accelerate expansion, and ensure scalable efficiency throughout the customer lifecycle.
What you'll do:
* Enable the Customer Success, Professional Services, and Support teams to deliver consistent, high-quality customer experiences through optimized processes, clear performance metrics, and scalable systems
* Build reporting frameworks to monitor customer health, usage, and engagement. Provide actionable insights that improve retention, reduce churn, and drive expansion opportunities.
* Identify inefficiencies and design scalable workflows across post-sales teams-from onboarding to renewal-to improve cross-functional alignment and operational speed.
* Partner with leadership to build renewal and services forecasting models. Support annual and quarterly planning, headcount allocation, and capacity management for post-sales functions.
* Operate as the main point of contact for leadership in the Post Sales organization and the subject matter expert for post-sales tools such as Salesforce, Gainsight, Zendesk, and project management platforms. Drive system improvements and integrations that enhance team productivity and data accuracy.
* Work closely with Product, Finance, Marketing, and Sales Operations to ensure the post-sales motion is aligned with company goals and provides a seamless customer journey.
* Develop dashboards and insights for key post-sales KPIs-renewal rate, net revenue retention, time to value, NPS, and services utilization-and translate findings into strategic recommendations.
* Partner with leaders to roll out new processes, systems, and reporting frameworks. Provide documentation, training, and support to ensure successful adoption.
* Extracting insights from complex data sets and translating them into actionable recommendations and actions.
* Maintain a strong data foundation by ensuring accuracy, completeness, and standardization across customer success and support systems.
About you:
* 5-7+ years of relevant experience in Customer Success Operations, Revenue Operations, or Post-Sales Operations within a SaaS environment.
* Proven ability to build and scale post-sales processes that improve retention, expansion, and customer satisfaction.
* Strong analytical skills, with experience transforming complex data into strategic insights and actionable recommendations.
* Experience with CS platforms (e.g., Gainsight, ChurnZero, Totango) and CRM systems such as Salesforce.
* Skilled in forecasting, planning, and capacity modeling for customer-facing teams.
* Excellent communication and collaboration skills; able to work effectively with executives and cross-functional partners.
* Highly proficient with Excel/Google Sheets, PowerPoint/Google Slides, and BI tools such as Looker or Tableau.
* Comfortable working in a fast-paced, evolving environment where innovation and continuous improvement are core values.
What's in it for you:
* Competitive salary and meaningful equity opportunities.
* Healthcare, dental, and vision coverage.
* 401(k) / RRSP enrollment program.
* Take what you need PTO.
* A Work Culture where:
* You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
* We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn't work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$66k-99k yearly est. Auto-Apply 51d ago
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Revenue Operations Manager
Maintainx 3.4
Maintainx job in Raleigh, NC
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
Join our team as a Revenue Operations Manager, where you'll drive strategic growth and development for our Emerging and Mid-Market sales segment. You'll enable our Sales team to achieve current and future business objectives while fostering sales excellence across all verticals. From synthesizing big data to implementing Salesforce solutions, your expertise will elevate our sales performance.
What you'll do:
Contribute to the overall success of the sales organization, ensuring sales execution excellence in North America
Identify opportunities to increase sales productivity and operational efficiency across all commercial lines of business
Transform big data into strategic insights for actionable decision-making
Generate standard weekly sales forecasts, opportunity pipeline reports, and deal dynamics analyses for the sales team
Operate as the subject matter expert and main point of contact for leadership in the assigned business function
Support the sales team with planning and operational requests such as annual planning, business reviews, target setting, and territory assignment
Collaborate with cross-functional teams to drive strategic initiatives, including Product, Marketing, Finance, Business Development, Customer Success, and Corporate Development
Track and oversee projects, ensuring accurate sales reporting, metric analysis, recognition, and workflow monitoring
Extracting insights from complex data sets and translating them into actionable recommendations and actions
Design and implement initiatives to enhance data hygiene and security, as well as improve sales team efficiency
About you:
5 to 7+ years of relevant experience in revenue operations or sales operations
Proven track record in managing and executing complex projects from initiation to completion
Ability to develop and implement scalable processes and systems to optimize sales operations efficiency
Strong analytical mindset with the ability to analyze sales data, identify trends, and make data-driven recommendations
Experience designing and implementing sales programs, initiatives, and strategies to drive growth and productivity
Outstanding interpersonal and communication skills, thriving in a fast-paced environment
Strong proficiency with Salesforce is required
Proficiency in MS Excel/Google Sheets and PowerPoint/Google Slides
Demonstrated adaptability to thrive in a fast-paced, rapidly evolving business environment
What's in it for you:
Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrollment program.
Take what you need PTO.
A Work Culture where:
You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn't work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$68k-107k yearly est. Auto-Apply 60d+ ago
Outside Sales Intern- Central TX
LP Building Products 4.5
Remote or Austin, TX job
Job Purpose This position will support our Field Sales team as a Summer Intern from June 1, 2026 - August 14, 2026 and will be a remote based position. This is a paid, full-time Internship. As part of the LP Sales Internship, participants will spend the summer in a robust, hands-on training environment while working in partnership with an LP salesperson to gain full exposure to LP's Sales organization. Sales interns will be able to combine industry knowledge with in-field experience by visiting both customers and job site locations to see how LP's sales process comes to life. LP will also ensure our sales interns are equipped with fundamental leadership principles that will serve as a solid foundation for a successful future career in sales.
In this position you will have the opportunity to:
* Grow knowledge of the company and building materials industry by studying resources such as company history, product literature and videos, go-to-market strategies, sales analytic dashboards, customer history, and sales process
* Shadow sales representatives and participate in ride-along with their customer base (builders, contractors, installers, dealers)
* Help secure product placement with key builders and channel customers within the assigned territory
* Establish relationships with installation contractors and building inspectors
* Collaborate & present solutions on a team project focused on a specific, real world business initiative
What do I need to be successful?
* Interest in pursuing a career in sales
* Results-oriented mindset
* Capable of contributing effectively both individually and within a group
* Ability to build relationships with external partners
* Strong organizational skills
* Interpersonal and communication skills
* Time management skills
* Experience with Microsoft Word, PowerPoint, and Excel
Education
* Currently enrolled in a bachelor's degree program, preferably in Sales
Work Environment
* This will be a remote-based position with up to 90% travel within an assigned region
$33k-40k yearly est. 44d ago
Helper / Stocker (7380)
L&W Supply Corporation 4.6
Wake Forest, NC job
L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.
If you are a dependable and personable individual who is looking for a rewarding career with an established company, we want to hear from you! The Helper / Stocker provides delivery support to the L&W Supply branch location. In this role, you will assist with the safe and accurate handling of material from the warehouse to the delivery location.
Specific duties may include:
Following all applicable safety rules and procedures
Accurately distribute and place all specified building materials as indicated on the order ticket
Examines and records all material transported to and/or from the delivery site
Verifies and records the quantity and type of building materials being handled
Responsible for having the delivered product neatly placed and appearing as orderly and presentable as possible
Cleaning up debris created by the delivery process and properly disposing of it before leaving the delivery site
Operating a forklift safely and efficiently and being able to handle heavy and awkward loads
Responsibilities may include assisting with delivery of materials to customers or jobsites and delivery functions including unloading and staging of product at jobsites as assigned
Specific qualifications include:
Knowledge in applicable building material products is preferred
Ability to unload, transport and position all building materials as required
Ability to follow all safe and applicable methods of transporting material from the delivery vehicle, by way of stairways, elevators and boom operations
Ability to be trained and licensed/certified by L&W Supply to operate forklift equipment
Ability to stand, climb, reach, bend, and twist throughout complete shift
Ability to consistently lift and carry 250 lbs with assistance
Benefits may include:
Health, dental, and vision coverage - eligible after 60 days, low out of pocket
401(k) with generous company match - eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
$26k-30k yearly est. Auto-Apply 45d ago
Solutions Consultant - LATAM
Maintainx 3.4
Maintainx job in Miami, FL or remote
MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 7,500+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.
We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO's from GE, Twilio, Toast and PagerDuty.
The Solutions Consultant - LATAM will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer's business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.
This position will focus on our expansion efforts in the Latin American (LATAM) region. The preferred location for this position is in Mexico or in southern Florida (ideally Miami Metropolitan Area).
What you'll do:
Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
Handle sales with channel partners and channel resellers, supporting indirect sales motions and ensuring alignment across partner-led opportunities.
Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
Build trust with customer stakeholders based on product and functional expertise.
Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
Develop and launch new sales assets and collateral.
Keep existing sales assets and collateral up-to-date.
Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.
About you:
3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
Comfortable multi-tasking and keeping the energy high.
Outstanding verbal and written communication ability.
Interpersonal and listening skills.
Insanely detail-oriented and organized.
Effective problem-solving capabilities.
Ability to adjust communication style based on customers' personalities and based on stakeholders' objectives.
Ability to present effectively and command attention with a variety of stakeholder perspectives.
Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
BA degree or higher.
While not required, it would be great if you also have:
Prior consulting and/or sales experience.
Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
Experience with startups and entrepreneurial organizations.
Experience working with ERP, CMMS or facility operations software.
Experience working in a manufacturing facility.
Ability to perform in a remote work setting.
What's in it for you:
Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrollment program.
Take what you need PTO.
A Work Culture where:
You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn't work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$63k-95k yearly est. Auto-Apply 44d ago
Integrations Consultant
Maintainx 3.4
Maintainx job in Raleigh, NC
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
The Integrations Consultant plays a crucial role in our company's post-sales process, working closely with clients to lead and deliver integration projects. As a subject matter expert in system integration and our product offerings, you will guide clients through the integration process, ensuring a seamless and successful implementation. Your responsibilities include project management, technical expertise, and client relationship management to ensure client satisfaction and project success.
What you'll do:
Lead integration projects from initiation to completion, ensuring project timelines and milestones are met.
Collaborate with clients to define and adhere to project scope, objectives, and deliverables.
Assess client systems and requirements to design effective integration solutions
Troubleshoot technical issues and provide solutions during the integration process.
Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs.
Create and present detailed, actionable integration plans that enable both MaintainX and our customers to understand and execute on the full scope of our integration processes.
Serve as the primary point of contact for clients during integration projects.
Maintain strong client relationships by providing exceptional service and support.
Train client personnel on how to use integrated systems effectively.
Work with the MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs.
Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client requirements.
Work closely with third-party solution integrators to communicate client requirements and manage integration projects.
Knowledge of and ability to speak effectively to Tech Stack components: TypeScript / NodeJS / React / ReactNative / and MySQL.
About you:
Experience in technical consulting. This may include, but is not limited to, prior roles in solutions architecture, sales engineering, product management, or software development.
An ability to understand how to organize and consolidate customers' data in various formats and from various source applications.
Excellent project management skills and the ability to lead cross-functional teams.
Proficiency in programming languages (JavaScript), APIs, and data transformation.
Ability to translate business requirements into technical solutions.
Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders.
Critical thinking mindset and scrappy enough to think on your feet for customers.
Excellent written, verbal and client-facing communication skills.
Experience with Integration Tools such as Workato, Boomi, Tray.io and/or Zapier.
Nice to have:
Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field.
Experience with ERPs such as SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, and other 3rd party integrations.
Experience in the manufacturing industry.
Knowledge of IoT Sensors, Historians, SCADA, PLCs and Industry 4.0 Technologies.
What's in it for you:
Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrollment program.
Take what you need PTO.
A Work Culture where:
You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$87k-113k yearly est. Auto-Apply 10d ago
Machine Learning Engineer, Predictive Maintenance
Maintainx 3.4
Remote Maintainx job
MaintainX is the world's leading mobile-first Asset and Work Intelligence platform for industrial and frontline environments. We're a modern, IoT-enabled, cloud-based solution that powers maintenance, safety, and operations on physical equipment and facilities.
We help 12,000+ organizations-including Duracell, Univar Solutions, Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell-achieve operational excellence and reliability at scale.
Following our $150 million Series D led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, and Ridge Ventures, MaintainX has raised a total of $254 million, valuing the company at $2.5 billion.
As we enter our next phase of growth, we're investing deeply in AI/ML, LLMs, and Industrial IoT to transform how frontline teams operate-predicting failures before they happen, automating workflows, and embedding intelligence into every asset and procedure.
What you'll do:
Develop and train machine learning models for fault detection and classification based on time-series sensor data; including vibration, temperature, pressure, flow etc.
Perform exploratory data analysis (EDA) on vibration, OT and time-series data to uncover insights and identify patterns indicative of faults or anomalies.
Experiment with and evaluate various algorithms, including time-series modeling, signal processing, and statistical methods, to optimize model performance.
Collaborate with domain experts to validate findings and ensure alignment with real-world applications.
Document workflows, experiments, and methodologies to ensure reproducibility and knowledge sharing across the team.
On-call duties
About you:
Strong foundational knowledge in machine learning, data science, and statistical modeling.
Familiarity with time-series modeling techniques and feature engineering.
Experience in deploying machine learning models on real-world use cases and continuously improving the model performance with feedback.
3+ years of proven programming skills using standard ML tools such as Python, PyTorch, Tensorflow etc.
Master's or Ph.D. in Computer Science, Data Science, Mechanical Engineering, Electrical Engineering, or a related field with a focus on condition monitoring or machine learning applications.
Bonus skills:
Hands-on experience developing models for OT and vibration analysis, condition monitoring, and fault detection or classification.
Familiarity with signal processing techniques (e.g., Fourier transforms, wavelet analysis) and their application to OT and vibration data.
What's in it for you:
Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrollment program.
Take what you need PTO.
A high impact Culture:
You'll work with Smart, Humble Optimists across the globe.
Meritocratic environment where ideas and outcomes are publicly celebrated.
About us:
We exist to make the lives of frontline and maintenance teams easier by building software that meets their real-world needs. Our product transforms how 80% of the global workforce-those who don't sit behind a desk-manage their operations, assets, and teams.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$102k-158k yearly est. Auto-Apply 60d+ ago
CDL Delivery Truck Driver (7301)
L&W Supply Corporation 4.6
Wilmington, NC job
L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.
If you are a licensed CDL Driver who is looking for a rewarding, local opportunity with an established company, we want to hear from you! In this role, you will ensure the safety of each delivery from the moment you leave the facility until you have completed each delivery.
Specific duties may include:
Operating a delivery vehicle to/from the delivery site
Unloading and stocking building materials on jobsites as directed
Physically handling material with a co-worker
Overseeing the safe loading of the delivery vehicle to ensure the order is accurate and that the products are of the highest quality possible
Obeying all regulatory agency and company safety directives
Obeying all traffic laws and weight limits
Supervising and expediting the unloading operation at delivery sites to ensure the safe and accurate delivery of all building materials
Responsible for site safety as it pertains to the delivery
Accurately distribute and place all specified building materials as indicated on the order ticket
Safely and effectively operate a boom, crane or Gradall as needed, based on the specific requirements of the customer
Responsible for having the delivered product neatly placed and appearing as orderly and presentable as possible
Responsibilities may include warehouse work, including loading and unloading of materials on to or off of trucks or into warehouse as assigned
This position does not require over the road travel
Specific qualifications include:
Valid CDL - Class B minimum
Ability to unload, transport, and position all building materials as required
Ability to stand, climb, reach, bend, and twist throughout complete shifts
Ability to consistently lift and carry 250 lbs with assistance
Drywall boom truck experience is a plus
Crane certification is preferred
Benefits may include:
Health, dental, and vision coverage - eligible after 60 days, low out of pocket
401(k) with generous company match - eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
$41k-60k yearly est. Auto-Apply 21d ago
Expansion Account Executive, Mid-Market
Maintainx 3.4
Remote Maintainx job
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We're currently looking for an experienced Expansion Account Executive, Mid-Market to join our dynamic sales team. You would play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the mid-market segment. You will bring your expertise in navigating larger deals and have a proven track record of success in expanding client accounts.
This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management.
The ideal Expansion Account Executive, Mid-Market will be fanatical about customer success and growth. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thinks outside the box, thrives under pressure, and is laser-focused on the client.
What you'll do:
Ownership - You will own a “book of business” from post-sale handoff through renewal and expansion. You would use your B2B sales or account management experience to effectively engage and build relationships with mid-market customers. Know your clients like family and take care of them as such.
Expansion - Happy clients tend to expand. You will leverage your experience in navigating larger deals to identify and capitalize on expansion opportunities within existing accounts, ensuring client satisfaction and long-term business partnerships.
Prospecting - You will take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations.
Presentation - You will conduct quarterly business reviews to assess client satisfaction, identify areas for improvement, and present product demonstrations that showcase our offerings in a compelling and tailored manner and the value and impact of our solutions.
Organization - You will need to manage multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc. It's imperative that you stay organized and nothing falls through the cracks.
Systems - We're a tech company, so we provide you with great technology to do your job. You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others.
Forecast - You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy.
Document - Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress.
Startup Mentality - You will embrace the entrepreneurial, grind-it-out mentality of building something new.
About you:
A minimum of 4 years of sales experience, with a significant portion in account management or a similar role within the mid-market segment.
Demonstrated success in expanding client accounts and driving revenue growth in a B2B sales environment.
Proficiency in navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders.
Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights to both internal and external stakeholders.
Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews.
Adaptability and comfort in a fast-paced, rapidly changing sales environment.
Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management.
Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams.
A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values.
An open and hungry mind, always willing to improve through coaching and learn about our customers' industries
Bachelor's degree or higher, ideally in a relevant field.
Bonus if you have:
Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
Experience with startups and entrepreneurial organizations.
Experience working in CMMS or facility operations software.
Documented success in working in a remote setting.
What's in it for you:
Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrolment program.
Take what you need PTO.
A Work Culture where:
You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$53k-90k yearly est. Auto-Apply 36d ago
Artificial Intelligence Software Developer
Maintainx 3.4
Remote Maintainx job
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We're looking for a Software Engineer with experience building AI-powered applications leveraging LLMs. You'll design and deploy intelligent features that integrate with web apps and backend systems. You'll work closely with product and engineering teams to build scalable, production-ready solutions. This role blends hands-on full-stack development with cutting-edge AI capabilities.
What you'll do:
Design, develop, and deploy AI-powered applications utilizing LLMs and other models to solve complex business problems.
Ensure seamless integration of AI models with web applications and backend services.
Implement and optimize algorithms for performance and scalability, ensuring efficient end-to-end solutions.
Collaborate with product managers, designers, and engineers to define product requirements and integrate AI capabilities into customer-facing applications.
Contribute to engineering best practices, including code quality, security, and deployment processes.
Participate in on-call duties.
About you:
Proven experience implementing LLM-powered applications, including prompt engineering, retrieval mechanisms, agentic workflows and integrating external knowledge sources.
3+ years of professional experience in full-stack software development, including 1+ year of experience working with LLMs.
Strong programming skills in Python and/or JavaScript/TypeScript, with experience using LLM frameworks such as LlamaIndex, LangChain and LangGraph.
Experience with cloud providers (AWS/Azure/GCP) and deploying AI services at scale.
Knowledge of modern web development frameworks (React, Node.js) and API design.
Strong problem-solving skills, with the ability to design scalable AI-powered solutions.
Excellent communication skills to explain complex AI concepts to non-technical stakeholders.
Actively keeps up with recent advancements in LLMs and AI, including new models, tools, and industry trends.
Bonus skills:
Built multi-modal applications.
Implemented guardrails and evaluation pipelines for LLM-driven applications.
Skilled in training, fine-tuning, optimizing, and deploying language models.
What's in it for you:
Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrollment program.
Take what you need PTO.
A Work Culture where:
You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$77k-103k yearly est. Auto-Apply 59d ago
Global Compensation Manager
Maintainx 3.4
Maintainx job in Raleigh, NC
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000 businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We're looking for a strategic, hands-on Manager of Compensation to design, build, and scale MaintainX's global compensation programs from the ground up. Reporting to the Senior Director of People, this is a foundational hire you'll be the first dedicated compensation professional at MaintainX, partnering closely with leadership across People Operations, HR Business Partners, Finance, and the Executive Team to ensure we attract, retain, and reward top talent as we grow.
You'll start as a team of one, developing frameworks, tools, and processes that will scale with the business. Over time, you'll build and lead a high-performing compensation team aligned with business needs and organizational growth.
What You'll Do:
* Design and implement MaintainX's global compensation philosophy, structure, and processes; including job architecture, salary bands, incentive programs, and pay equity frameworks.
* Partner with executives and People leaders to define short- and long-term compensation strategies that align with business objectives.
* Develop systems and workflows for compensation cycles (merit, bonus, equity refresh, etc.) and ensure seamless execution in partnership with HR Ops, Business Partnerships and Finance.
* Lead compensation benchmarking, job leveling, and market data analysis across roles and geographies (U.S. and Canada).
* Maintain pay equity and internal consistency, ensuring compliance with evolving U.S. and Canadian pay transparency regulations.
* Build tools, dashboards, and communication materials to empower leaders to make data-driven compensation decisions.
* Over time, hire, mentor, and grow a small but mighty compensation team to support our scaling organization.
* Familiarity with HRIS and compensation tools such as HiBob compensation module, Aon Radford, Pave, Mercer etc
* Exposure to global compensation design (EMEA markets).
About you:
* 8+ years of progressive compensation experience, including 3+ years in a leadership or standalone role.
* Experience in SaaS or technology industries.
* Proven experience building compensation programs from the ground up in a high-growth, scaling environment (startup or tech preferred).
* Deep understanding of market pricing, job leveling, and incentive design for both individual contributors and leadership roles.
* Strong grasp of pay transparency laws, equity programs, and global compensation structures (U.S. and Canada required; additional markets a plus).
* Exceptional analytical and modeling skills, able to translate data into clear strategy and recommendations.
* Strategic mindset with the ability to operate hands-on, equally comfortable designing frameworks and executing them.
* Excellent communication and partnership skills, you can influence, educate, and collaborate across all levels of the organization.
What's in it for you:
* Competitive salary and meaningful equity opportunities.
* Healthcare, dental, and vision coverage.
* 401(k) / RRSP enrolment program.
* Take what you need PTO.
* A Work Culture where:
* You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
* We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$77k-111k yearly est. Auto-Apply 60d+ ago
AI IoT Connectivity Associate
Maintainx 3.4
Maintainx job in Raleigh, NC
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000 businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We are looking for an AI IoT Connectivity Associate to join our team at our offices in Montreal, Quebec or Raleigh, North Carolina.
What you'll do:
* Monitor and ensure day-to-day connectivity of gateways and IoT vibration sensors.
* Perform basic troubleshooting when hardware goes offline.
* Guide clients step-by-step to reconnect sensors and gateways when necessary.
* Document recurring issues and escalate complex problems to consultants.
* Identify high-level anomalies or patterns in vibration data (e.g., spikes, connectivity drops, unusual trends).
* Flag potential issues to the vibration analyst team for deeper review.
* Learn the fundamentals of vibration analysis through on-the-job training.
* Contribute to building internal troubleshooting guides and best practices.
About you:
* Currently pursuing a Bachelor's degree in Engineering (Mechanical, Industrial, or related field preferred).
* Curious, fast learner, and resourceful in figuring out technical issues.
* Strong problem-solving and analytical skills.
* Comfortable explaining technical concepts in simple terms.
* Basic knowledge of networking, IoT, or industrial equipment is an asset (but not required).
* Interest in vibration analysis, condition monitoring, or predictive maintenance is a plus (training provided by MaintainX).
* Ability to work independently while being a strong team player.
* Organized, detail-oriented, and motivated to improve processes.
* Eager to gain hands-on experience in IoT, industrial technology, and customer-facing problem-solving.
What's in it for you:
* Opportunity to learn about industrial IoT, predictive maintenance, and real-world customer implementation.
* Gain hands-on experience troubleshooting hardware in the field.
* Work closely with consultants and engineers in a fast-growing tech company.
* Exposure to industrial customers and cutting-edge reliability technology.
* A Work Culture where:
* You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
* We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
As we enter the next phase of our growth, we're investing deeply in AI/ML, LLMs, and Industrial IoT to transform how frontline teams operate-predicting failures before they happen, automating tedious workflows, and embedding intelligence into every asset and procedure.
We're looking for an Engineering Manager to manage a cross-functional team of Applied Machine Learning Developers, Data Scientists, and Software Developers responsible for end-to-end development and deployment of AI/ML products-including but not limited to predictive & prescriptive maintenance models, intelligent work recommendations, LLM-driven procedures, and real-time anomaly detection.
This role is ideal for someone who thrives at the intersection of Fullstack Product Engineering and Applied AI, and who can scale a team to deliver across both.
You'll help set the technical vision for AI/ML at MaintainX, partnering closely with Product, Data Engineering, and cross-functional product teams to operationalize intelligence at scale.
What you'll do:
Lead cross-functional teams of 6-10 developers across Fullstack Developers (React/Node.js), ML Developers (Python), and Data Science.
Own the roadmap & technical strategy closely with Product, Design, and Engineering to scope and help teams deliver AI-powered features.
Drive a culture of experimentation, applied research, and rigorous measurement-making sure we ship models that work in the real world.
Lead/Grow/Coach developers on your team, help them develop new skills/experiences, advance their careers.
Understand needs for your team and help enable every developer to contribute to the team's goals.
Highlight the team's impact with senior leadership.
Recruit and mentor world-class AI/ML talent, building a high-performance team that can move fast and think big.
About you:
4+ years of engineering management experience with at least 2+ years leading high-performing AI/ML and/or applied science teams.
Experience managing teams that include Fullstack Developers, AI/ML Developers and Data Scientists.
Excellent communication and storytelling skills, with the ability to influence stakeholders across technical and business functions.
Knowledge of modern web development frameworks (React, Node.js) and API design.
Understanding of the AI/ML stack: Python, PyTorch/TensorFlow, scikit-learn, Airflow, Spark, Kubernetes, as well as JavaScript/TypeScript.
Familiarity with ML/LLM ecosystems (e.g. fine-tuning, RAG, prompt orchestration, vector DBs, LlamaIndex, or similar frameworks).
Strong product instincts-able to translate ambiguous problems into measurable experiments and data products.
Nice to have:
Experience working in real-world domains like industrial systems, manufacturing, IoT, logistics, or asset management.
Familiarity with time-series modeling, anomaly detection, sensor fusion, and real-time ML inference.
Experience with cloud-based ML tooling (AWS, Databricks, etc.).
Why MaintainX?
This is a rare opportunity to bring cutting-edge ML/AI into one of the most impactful industries in the world. You won't just be building models-you'll be transforming how people operate machines, maintain assets, and make real-world decisions.
What's in it for you:
Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrollment program.
Take what you need PTO.
A Work Culture where:
You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$112k-167k yearly est. Auto-Apply 59d ago
Security Analyst
Maintainx 3.4
Maintainx job in Raleigh, NC
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We're looking for a Security Analyst to support our security program across both regulated (FedRAMP) and non-regulated environments. This role focuses on security operations, vulnerability management, and compliance support. You will work with tools like Datadog, Wiz, and AWS to protect our infrastructure and data across multiple environments.
This role is hybrid out of our Raleigh or Montreal office.
What you'll do:
* Monitor and triage security alerts using tools like Datadog, SIEM platforms, and other security monitoring solutions.
* Manage vulnerability assessment programs, tracking remediation efforts across cloud and on-premise infrastructure.
* Conduct security control assessments and prepare technical documentation and evidence for audits.
* Support penetration testing initiatives and security assessments on internal products and infrastructure.
* Investigate security incidents, document findings, and support incident response activities.
* Collaborate with DevOps, IT, Product, and other teams to implement and verify security controls.
* Develop tooling for the security team
* Participate in internal and external audits across multiple compliance frameworks (FedRAMP, SOC 2, ISO 27001, etc.).
* Contribute to security policy development, documentation, and awareness training initiatives.
* Stay current with emerging threats, security best practices, and compliance requirements.
About you:
* Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field (or equivalent experience).
* 2-4 years of experience in information security, security operations, or related roles.
* Hands-on experience with cloud security (mainly AWS) and cloud-native security tools.
* Familiarity with security frameworks such as NIST 800-53, SOC 2, ISO 27001, or FedRAMP.
* Experience with vulnerability management tools and processes.
* Understanding of security monitoring, log analysis, and incident response.
* Strong analytical and problem-solving skills with attention to detail.
* Excellent written and verbal communication skills.
* Ability to work independently and collaboratively in a fast-paced environment.
Bonus if you have:
* Experience with security tools such as Wiz, Datadog, Jira, vulnerability scanners, password managers, EDRs and SIEM platforms.
* Previous experience supporting compliance programs (FedRAMP, SOC 2, ISO 27001, etc.).
* Security certifications such as Security+, GSEC, OSCP, CISSP, or equivalent.
* Experience with penetration testing methodologies and tools.
* Knowledge of DevSecOps practices and security automation.
* Scripting or programming experience (typescript, dot net) for security automation.
What's in it for you:
* Competitive salary and meaningful equity opportunities.
* Healthcare, dental, and vision coverage.
* 401(k) / RRSP enrolment program.
* Take what you need PTO.
* A Work Culture where:
* You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
* We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn't work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$70k-103k yearly est. Auto-Apply 4d ago
Implementation Consultant
Maintainx 3.4
Maintainx job in Raleigh, NC
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000 businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We are currently looking for Implementation Consultants and Analysts to join our team at our office in Raleigh, NC, or Montreal or Toronto, Canada.
What you'll do:
* Lead customer interactions, communications, and identifying ways to get the most value out of the product.
* Serve as the client manager during implementation to understand their business operations, manage client expectations and ensure end-user satisfaction.
* Collaborate with software developers and engineers about requirements for API integration, data conversion, and business logic.
* Deliver formal training to client project team members and/or end-users.
* Provide knowledge transfer to internal team members throughout the onboarding process.
* Provide support by demonstrating knowledge of products, services, and best practices.
* Track and communicate client issues and proactively troubleshoot and resolve problems.
* Manage multiple accounts, deadlines, and milestones.
* Demonstrate industry knowledge and expertise through advice and recommendations and ability to communicate about client's maintenance, operations, and management needs.
* Collaborate with internal colleagues on product, marketing, sales, account management, and other initiatives - past experience in one or more of these areas is a plus
About you:
* Relevant experience in one or more of the following: software implementation, customer onboarding, application engineer, business consulting, maintenance, reliability, operations, engineering, and/or construction.
* BEng degree or equivalent years of experience.
* Experience in manufacturing, industrial, maintenance, or similar space is a benefit.
* Excellent communication, presentation, facilitation, time management, and interpersonal skills.
* Excellent client relationship skills and ability to manage client expectations.
* Experience working with clients at multiple levels within the organization.
* Understanding of business requirements definition, review of functional specifications, user training, and deployment.
* Ability to manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction.
* Savvy with technology and capacity to become an expert in our software in a short period of time.
* Self-starter comfortable working with minimal oversight and tight deadlines.
* Membership in one or more professional organizations and/or professional certifications related to this role is a plus.
* Ability to learn the MaintainX product within 30 days to advise customers.
What's in it for you:
* Competitive salary and meaningful equity opportunities.
* Healthcare, dental, and vision coverage.
* 401(k) / RRSP enrolment program.
* Take what you need PTO.
* A Work Culture where:
* You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
* We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$82k-116k yearly est. Auto-Apply 31d ago
Manager, Emerging Account Management
Maintainx 3.4
Maintainx job in Raleigh, NC
MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 7,500+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.
We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO's from GE, Twilio, Toast and PagerDuty.
We're looking for an experienced and motivated sales leader to join our Account Management team. Your primary objective will be to ensure the success of our Emerging Market Account Managers by providing coaching, mentorship, and guidance to help the Account Managers meet and exceed their individual and team goals. You will also be responsible for setting performance expectations, monitoring progress, enhancing processes, and providing regular feedback to help your team improve their skills and achieve their targets.
What you'll do:
* Manage the day-to-day operations of the team. Create and implement processes to make sure the team is operating efficiently and can meet deadlines and goals. Proactively remove obstacles and solve any problems that can prevent the team from reaching their goals
* Own people management tasks for direct reports including hiring, onboarding, offboarding, career development and performance management. Identify training and skill development opportunities for direct reports. Provide consistent coaching through 1-1s, pipeline reviews and getting involved on customer calls
* Ensure forecasting is accurate and implement measures to accurately report on future pipeline
* Implement strategic processes and expand on our outbound sales program in order to help the team achieve their revenue targets
* Provide weekly reporting on the success of the team as well as wins, challenges and strategic initiatives
About you:
* 3+ years of experience leading Account Management teams
* You have experience recruiting, hiring, and developing talented and driven individuals
* You have a passion for coaching, motivating, and mentoring others
* You have a track record of success in sales leadership within a SaaS or B2B organization
* You care deeply about the success of your reps and you're great at celebrating wins and progress
* You're an analytical thinker and know how to turn metrics into decisions, and can present data in an impactful way
* You can identify and make recommendations for improvement in the areas of process, efficiency and productivity
* You have experience in a fast-growth environment
* Experience in sales in the CMMS industry or B2B SaaS startup is an asset
What's in it for you:
* Competitive salary and meaningful equity opportunities.
* Healthcare, dental, and vision coverage.
* 401(k) / RRSP program.
* Take what you need PTO.
* A Work Culture where:
* You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
* We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn't work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$81k-109k yearly est. Auto-Apply 45d ago
Business Development Representative - RALEIGH
Maintainx 3.4
Maintainx job in Raleigh, NC
in our Raleigh, NC office*
Want to be great, driven to excel, and eager to kickstart or continue building your career in tech sales? If so, we want to hear from you!
We're on the lookout for individuals with the right traits and potential. Join our dynamic team and leverage our exceptional pool of coaches and training resources to reach your potential.
Who we're looking for:
Must not be afraid to pick up the phone and generate new revenue opportunities. You'll be provided tools and coaching every step of the way.
A desire to understand the world of manufacturing and how MaintainX can drive the frontline industrial workforce.
Comfortable moving fast, multi-tasking, and keeping the energy high.
Articulate and polished in presentation. Outstanding verbal and written communication ability.
Highly detail-oriented and organized.
A positive, passionate, creative, smart, high-character personality.
Bonus if you have:
Cold calling experience
Experience with modern sales tech stacks: Salesforce, Outreach, ZoomInfo, etc.
Experience with startups and entrepreneurial organizations.
Experience working in CMMS or facility operations software.
A Bachelor's Degree
Traits we're looking for:
Pursuit of Excellence and Mastery: We are high energy, proactive and thrive on forward motion. We strive for greatness by polishing our skills and working hard and being gritty each day.
Coachability: We value individuals who are open to learning and growing. Our team is designed to help you grow and succeed; being coachable is a key trait we look for.
Curiosity: Curiosity is our compass. We believe that through curiosity, we become great conversationalists and can better understand the needs of our prospects, enabling us to make expert recommendations.
Strategic Thinkers: We are seeking individuals who problem-solve, create plans, and execute with precision. If you're someone who thrives on being strategic, this is the perfect role for you.
What you'll be doing:
Getting in contact with maintenance professionals using a combination of phone, email, and Linkedin. 75-100 calls/day
Using Outreach and other prospecting tools to have a modern and strategic approach to your communication
Discovering how the companies you call run their maintenance operations and provide a recommendation to use our services if there is a fit
Generating opportunities for our account executives that will lead to new business and revenue - having a direct impact on MaintainX's success
Mastering the ins and outs of the industry and our products for a top-notch consultative sales approach
Why join us:
This is not just a job; it's an opportunity to launch your career in tech sales. At MaintainX, we provide the environment, support, and tools you need to succeed. You'll work alongside passionate professionals, receive top-notch coaching, and have access to resources that will help you reach new heights in your career.
What else?
Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
Take what you need PTO.
About MaintainX:
Our mission:
Be the go-to place for work execution on the equipment and facilities that keep our world running.
What we do:
MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 9,000+ businesses including Univar, Quikrete, ABInBev, Duracell, Marriott and McDonald's.
Modern sales culture:
Help us build a vibrant and inclusive team focused on collaborative approaches, innovative thinking, and a culture that celebrates uniqueness. We have a consultative approach focused on providing value and finding a mutually beneficial long-term relationship with our prospects and clients.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Our recent success:
Funding: Learn more about our Series D funding round HERE
What our customers say: G2 Product Reviews
What our employees say: RepVue Ratings // Glassdoor Reviews
$26k-63k yearly est. Auto-Apply 4d ago
People Generalist
Maintainx 3.4
Maintainx job in Raleigh, NC
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000 businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We're seeking a People Operations Generalist to join our growing team to support various People programs and initiatives. This role will help strengthen and standardize our internal People processes, particularly in areas related to benefits operations and coordination, employee lifecycle management, and day-to-day People Ops support. You will also work closely with employees and managers on leave of absence processes, employee relations coordination, and other sensitive People matters requiring discretion and strong judgment.
We're looking for a motivated and energetic team player with excellent interpersonal skills, great attention to detail, and a solid understanding of People Operations in a fast-paced, evolving environment.
Responsibilities:
Assist in developing, implementing, and performing internal People processes, such as benefits administration, unemployment claims, workers' compensation updates, and compliance-related work.
Manage employee lifecycle processes according to company programs and guidelines, ensuring timely and accurate execution.
Serve as a first point of contact for employee inquiries by providing clear guidance on policies, procedures, and employee support resources.
Maintain accurate employee data in the HRIS and support reporting needs, including metrics tracking, audits, and data reconciliation.
Assist with benefits operations such as enrollments, changes, communications, and troubleshooting employee questions.
Support leave of absence (LOA) administration by guiding employees through the process and ensuring proper documentation and tracking.
Provide coordination support in employee relations matters - ensuring documentation, follow-up, and recordkeeping are completed with confidentiality and care.
Ensure company policies remain up to date and aligned with employment legislation and best practices.
Partner with People Business Partners and cross-functional teams to support people programs such as performance reviews, compensation cycles, onboarding, and development initiatives.
Coordinate termination and offboarding processes, including documentation, final pay preparation, and compliance steps.
Contribute to ad-hoc People Ops initiatives, including process improvements, data audits, benefits and compensation operations, and system enhancements.
Requirements:
Bachelor's degree in a related field, or equivalent combination of education and experience.
3 years of experience in People Operations, HR Generalist work, or a similar HR role.
Strong work ethic, attention to detail, and ability to manage priorities in a fast-moving environment.
Solid understanding of HR processes, employment practices, and compliance considerations.
Excellent communication and interpersonal skills, with the ability to handle sensitive matters with the utmost discretion.
Proficiency with various HR systems and tools, and MS Office/Google Workspace.
What's in it for you:
Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrollment program.
Take what you need PTO.
A Work Culture where:
You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
MaintainX is the world's leading mobile-first Asset and Work Intelligence platform for industrial and frontline environments. We're a modern, IoT-enabled, cloud-based solution that powers maintenance, safety, and operations on physical equipment and facilities.
We help 12,000+ organizations-including Duracell, Univar Solutions, Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell-achieve operational excellence and reliability at scale.
Following our $150 million Series D led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, and Ridge Ventures, MaintainX has raised a total of $254 million, valuing the company at $2.5 billion.
As we enter our next phase of growth, we're investing deeply in AI/ML, LLMs, and Industrial IoT to transform how frontline teams operate-predicting failures before they happen, automating workflows, and embedding intelligence into every asset and procedure.
The Role
We are seeking a highly skilled and motivated Senior Applied Machine Learning Engineer to guide the technical direction and architecture of our Predictive Maintenance and Asset Intelligence initiatives.
You'll combine deep ML expertise with strong software engineering and leadership skills-mentoring engineers, scaling systems, and driving the roadmap for AI-enabled maintenance intelligence across thousands of industrial sites.
This role sits at the intersection of ML architecture, IoT data systems, and product impact, shaping the foundation for MaintainX's predictive and generative AI strategy.
What you'll do:
Lead technical direction for predictive maintenance, anomaly detection, and LLM-powered intelligence across MaintainX products.
Architect end-to-end ML systems-from data ingestion and feature engineering to model training, deployment, and monitoring.
Mentor a growing team of ML and data engineers, instilling best practices for experimentation, evaluation, and model lifecycle management.
Partner with product and engineering leaders to align AI roadmap with customer needs and business goals.
Design reliable data and feedback loops that connect customer telemetry and operator feedback to model retraining.
Drive performance optimization through techniques like quantization, distillation, and scalable inference serving.
Work with LLM frameworks (LangChain, LlamaIndex, Hugging Face) to build reasoning systems and agentic workflows for asset and work intelligence.
Ensure ML infrastructure meets production standards for latency, reliability, explainability, and security.
About you:
7+ years of experience in Machine Learning, Data Science, or Applied AI.
Expertise in Python, and strong familiarity with PyTorch, TensorFlow, and cloud ML stacks (AWS, Databricks, or similar).
Proven experience deploying production ML systems-not just prototypes-at scale.
Strong background in LLMs, time-series modeling, and anomaly detection for real-world data.
Demonstrated ability to lead architectural decisions, mentor engineers, and collaborate across product, data, and platform teams.
Knowledge of MLOps tooling (Docker, Kubernetes, Weights & Biases, MLflow, SageMaker).
Advanced degree (MS/PhD) in Computer Science, Machine Learning, or related field preferred.
Bonus skills:
Experience with OCR for extracting structured data from documents.
Background in time-series modeling for predictive maintenance and anomaly detection.
Familiarity with Industrial IoT systems (sensors, telemetry, edge computing).
Experience applying reinforcement learning or agentic architectures for decision-making and control systems.
Contributions to open-source ML frameworks or research in reliability, explainability, or digital twins.
What's in it for you:
Competitive salary and meaningful equity opportunities.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrollment program.
Take what you need PTO.
A high impact Culture:
You'll work with Smart, Humble Optimists across the globe.
Meritocratic environment where ideas and outcomes are publicly celebrated.
About us:
We exist to make the lives of frontline and maintenance teams easier by building software that meets their real-world needs. Our product transforms how 80% of the global workforce-those who don't sit behind a desk-manage their operations, assets, and teams.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$102k-158k yearly est. Auto-Apply 60d+ ago
Revenue Enablement Manager
Maintainx 3.4
Maintainx job in Raleigh, NC
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.
We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We are hiring a Revenue Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale.
This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.
Why this role matters:
As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.
We need a dedicated enablement individual who can:
* Define what "great" looks like across post-sales roles
* Translate strategy into repeatable, role-based execution
* Reduce customer time-to-value and employee ramp time
* Drive measurable improvements in retention, expansion, and Net Dollar Retention
This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.
What you'll do:
* Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
* Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
* Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
* Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
* Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
* Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
* Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
* Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
* Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
* Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
* Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
* Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.
About you:
* You are a systems thinker who designs enablement for scale, not one-off training events.
* You are comfortable influencing senior stakeholders and driving alignment without formal authority.
* You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
* You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
* You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
* You're a builder, a collaborator, and a team player who thrives on making an impact
* You take ownership of your growth and actively seek feedback, improvement, and impact.
Your experience:
* 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
* 2-4 years of dedicated Enablement, readiness, or field enablement experience.
* Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
* Experience supporting Mid-Market and Enterprise post-sales teams.
* Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
* Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
* Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
* Bachelor's degree in business, marketing, product, education, organizational development, or a related field is a plus.
What success looks like in the first 12 months:
* Clear post-sales execution standards are defined, documented, and reinforced through enablement.
* New post-sales hires ramp faster and more consistently across segments.
* Managers are equipped to coach effectively against defined competencies.
* Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
* Post-sales teams view enablement as a critical partner in their success.
What's in it for you:
* Competitive salary and meaningful equity opportunities.
* Healthcare, dental, and vision coverage.
* 401(k) / RRSP enrollment program.
* Take what you need PTO.
* A Work Culture where:
* You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
* We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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