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  • Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

    Apexfocusgroup

    Remote maintenance administrator job

    Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Administrative assistant admin experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
    $32k-55k yearly est. 2d ago
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  • Corporate Trust Administrator - Portland or Seattle

    Banktalent HQ

    Remote maintenance administrator job

    Did you know Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $70 billion? We have local operations and management teams in 11 western states and we are dedicated to making a difference in our local communities and we haven't forgotten who keeps us in business, meaning we're committed to the success of our customers, and our employees! The possibilities are endless - come for a job, stay for a career! We are currently looking for a Corporate Trust Administrator to join our Corporate Trust group. In this role, you will work with an experienced team dedicated to providing excellent service to their clients and business partners. As part of the Zions Corporate Trust team you will provide support to Trust Administrators and learn about the interesting corporate trust industry, with opportunities for career advancement. Ideal candidates will have the skills and experience necessary to: Manage and administer a portfolio of corporate trust accounts, including municipal bonds, escrows, and other fiduciary relationships. Review and interpret governing documents to ensure compliance with terms and conditions. Work closely with clients and business partners to maintain a high level of customer service, communication, and satisfaction. Prepare calculations, such as rates, debt service, accrued interest, etc. Prepare and settle investment trades. Generate internal reports and complete audit confirmations as requested. Open and close accounts, monitor account compliance, and file all account related documents. Adhere to details and multiple daily deadlines while working well under pressure. Perform other duties as requested. What you need to bring to the table: College degree with banking experience, preferably in trust administration. Advanced knowledge of corporate trusts, trust regulations, agencies, escrows, banking. Excellent problem resolution, analysis, document review and sales skills. Clear communication, strong problem solving and critical thinking skills. Exceptional organizational, time management and communications skills, both verbal and written, to build customer relationships and prepare and document audits and reports. Highly detail oriented. Proficient in MS Office programs, especially Excel. A combination of education and experience may meet job requirements. Salary: This position is eligible to earn a base annual salary in the range of $80,000 - $110,000 depending on job-related factors such as level of experience and location. Location: This position is fully in-office if the employee resides in Seattle area and 100% remote if employee resides in Portland. Hours: Position is full-time (40 hours) 8 AM - 5 PM, Monday through Friday excluding Banking Holidays. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, 20 days of Paid Time Off (PTO) (PTO covers both sick and vacation days without distinguishing between them), 11 Paid Federal Holidays, and any applicable state holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking products Employees may, at the company's discretion, be eligible to receive a cash bonus award
    $80k-110k yearly 3d ago
  • Operations Admin

    Equiniti

    Remote maintenance administrator job

    This is a temporary role lasting up to 6 months--may extend or end sooner ***100% Remote Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ offers a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Affiliates include, D.F. King and Co., Inc., and Astrella Private Company Solutions, Inc. Learn more at: ******************* EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary The Securities Operations Service Specialist is part of the Check Replacement Team and plays a key role in ensuring that shareholders' check replacement requests are completed successfully. Check files are reviewed and process timely. In this role, the selected candidate will perform a variety of processing tasks or cash related transaction verifications or processes that require working knowledge of unit functions and systems. Core Duties/Responsibilities The successful candidate will be responsible for the following: Review and process shareholders' check replacement requests Balance and process cash transactions Process daily check files Respond to inquiries or requests from other internal teams as appropriate Research and resolve exception items as appropriate Provides back-up support to other tasks in the team as assign Participates in production improvement efforts Ensure the department's work is completed on time and accurately by planning and coordinating the daily activities with other team members in the team Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviors: 2+ years of experience in one or a combination of the following: transfer agent experience, financial services, accounting, business processing, analytical, or operations Securities experience Previous check handling/balancing/accounting experience Strong attention to detail and accuracy skills Microsoft Office skills Previous experiences working with excel spreadsheets Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment Have solid systems application knowledge (CEO, DTC, Crystal Reports, SSP1, etc.) Ability to use systems/tools to research and problem solve. Strong time management skills Compensation $19.00- $20.00 hourly We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks Apply here: ?adid=SXZhbmEuRW1hZHphZGVoLjIxMjYwLjEyODY4QGVxdWluaXRpLmFwbGl0cmFrLmNvbQ
    $19-20 hourly 3d ago
  • Residential Facility Assistant Administrator - STAR

    Community Counseling Solutions 3.4company rating

    Remote maintenance administrator job

    JOB TITLE: Residential Facility Assistant Administrator FLSA: 1.0 FTE, Exempt (Expectation to work 40 hours a week) SUPERVISOR: Facility Administrator PAY GRADE: B9 ($56,700 - $82,700 annually, depending on experience) **STAR is a BRAND NEW 24-hour sub-acute/Psychiatric Residential Treatment Facility (PRTF) offering services for up to thirteen individuals, ages 12 and below. Community Counseling Solutions provides a team-based Servant Leadership environment! Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! Location Information: Boardman is located in Eastern Oregon with year-round recreation based near the Blue Mountains. Boardman offers a unique blend of small-town charm and big opportunities. With its stunning views of the Columbia River, abundant outdoor recreation, and a growing economy driven by agriculture, energy, and technology, Boardman is a place where work-life balance truly thrives. Whether you're drawn to the peaceful pace of rural living or excited by the chance to be part of a dynamic and supportive community, Boardman provides the perfect setting to grow your career while enjoying the natural beauty and warmth of a close-knit town. Apply Directly at ********************************** CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Exempt employees receive additional admin leave & work from home hours Relocation Benefit of up to $4,000 if moving over 100 miles, $ depending on distance. This is available to be included w/ job offer Student loan forgiveness (NHSC & Public Service) Paid licensure supervision. Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION This position provides assistance to the Facility Administrator for daily managerial oversight of the operations of a Residential Treatment Facility. The facility provides a secure setting to assist with the stabilizing and/or recovery of youth who have a severe and persistent mental illness. This position is split, half time as assistant administrator and half time working as a mental health specialist/QMHA. Provides oversight of the daily operations of the children's sub-acute/Psychiatric Residential Treatment Facility (PRTF) for up to thirteen individuals, ages 12 and below. The Administrator ensures that high quality and safe treatment is provided and oversees the quality of training and supervision of the Assistant Administrator, Clinicians, Residential Associates, and other employees who provide the 24-hour sub-acute/PRTF services to the residents. SUPERVISION Supervision Received This position is supervised by the Facility Administrator of Specialized Treatment and Resiliency Center, STAR. The Facility Administrator will provide both administrative supervision and clinical supervision. Supervision Exercised This position directly supervises all assigned staff at the facility. RESPONSIBILITIES Assist the administrator in meeting and maintaining all standards and procedures for the provision of care, clinical and rehabilitation services for youth using an array of milieu based and clinical methods to stabilize and treat adverse behaviors in the least restrictive manner possible. Including but not limited to: Monitor the daily activities of the secure residential treatment facility. Supervise, train and evaluate staff, provide on-going training and evaluate staff performance. Responsible for scheduling staff to ensure adequate client supervision and support. Review and verify timesheets. Is accessible by telephone or pager for emergency purposes and provides responsible support, documentation and follow-up in a timely manner if needed. Develops and participates in an on call schedule for such purposes. Is knowledgeable about personnel policies, AFC, OAR and applicable rules and standards of other pertinent regulatory agencies, such as OSHA. Maintains up-to-date personnel, client and program records including the accounting of client and facility funds, training and activity records, medical and health supports. Assures that house supplies (program & client) are purchased in a timely manner, maintained in adequate supply, and stored in a safe and sanitary manner Assure that evacuation drills are conducted according to AR requirements. Maintains professional confidentiality of personnel, clients and the program(s). Coordinates and participates in the development of each resident's Individualized Support Plan. Follow the grievance process for all complaints submitted and work diligently to resolve the complaints. Ensure that the agency is meeting or exceeding all requirements for the relevant OAR's. Work with contracted prescribers to put together scheduled and ensure that the service delivery is well coordinated for prescribers and the customers they see. Consult with prescribers to coordinate medical treatment. Ensure that all paperwork is completed by all staff and is timely and professional and provide supervision when that goal is not being met. Report all cases of abuse and neglect to correct agency. Provide utilization management for adults needing higher levels of care. Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by community partners. Participate in all internal administrative meetings. Hold regular staff meetings. Communicate with members of the public to coordinate work programs, inform the public about our services, and speak with groups about our services and/or specific areas of mental health services. Transport residents as needed. Receive and promote all training as needed. Develop, implement and follow policies and procedures relevant to the operation of the facility that meet state requirements as well as any other requirements of other licensing, certifying or insuring organizations. Other duties as assigned. Requirements EDUCATION AND/OR EXPERIENCE Individual must have two years of training, coursework or experience in psychology, counseling, or other human services related field Individual must have a high school diploma or equivalent In addition, it is preferred that this individual will have 3 years experience working in a residential setting that provides services to individuals with a mental illness. OTHER SKILLS AND ABILITIES Establish and maintain an accessible and up-to-date filing system of client, personnel and program information. Read and research related technical materials and to write clear plans and proposals. Establish effective working relationships with community resource agencies, co-workers and the general public. Act independently and work effectively with minimal supervision. Problem solves complex issues by developing alternatives and solutions. Organize and establish priorities. Negotiate conflicts and resolve problems. Interact and relate to clients, staff, administrators and others with professionalism, respect and dignity. Work with clients experiencing crisis situations. The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. Must posses, or have the ability to possess functional knowledge of business English and medical terminology. Must have good spelling and basic mathematical skills. Must have the ability to learn assigned tasks readily and to adhere to general office procedures. Good organizational and time management skills are essential Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community Must have the ability to work well with teams and other groups of individuals. Must have in depth knowledge of standard office equipment. Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching. The employee is also regularly required to sit; talk and hear; use hands and fingers and handle or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus. Residential Facility Assistant Admin Page 3 of 5 Employee may be required to work weekend shifts. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position. Must be willing to work a flexible work schedule depending on community and resident needs. WORK ENVIRONMENT Work is performed in an inpatient services environment as well as within the community. The noise level is usually moderate, but periodically staff may be exposed to loud noise such as raised voice levels and alarms. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. However, the employee may be required to work in the community. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office or home environment. PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER MEMBER OF NATIONAL HEALTH SERVICES CORPORATION Salary Description $56,700-$82,700 annually, depending on experience
    $56.7k-82.7k yearly 60d+ ago
  • Manage File Transfer Administrator.

    Peraton 3.2company rating

    Remote maintenance administrator job

    Responsibilities Our Federal Reserve Bank Program is looking for a qualified Manage File Transfer Administrator. This is an E-Commerce position that is 100% remote with on call, weekend rotaion schedule. Roles & Responsibilities: * Administer and support UNIX/Linux (Solaris/Linux) systems in both on-premises and AWS cloud environments. * Manage and configure secure file transfer solutions, including Axway Secure Transport, SFTP, and IBM Connect Direct. * Lead the implementation and support of specialized business and technical IT solutions. * Develop, deploy, and maintain infrastructure using CI/CD pipelines and DevOps practices. * Design and manage cloud environments using AWS services such as EC2, S3, Lambda, Step Functions, CloudWatch, CloudTrail, and EKS/ECS. * Automate tasks and processes using scripting/programming languages: Shell, Bash, Python, Ansible. * Implement Infrastructure as Code (IaC) using AWS CDK, CloudFormation, or Terraform. * Support containerization and orchestration technologies: Docker and Kubernetes. * Manage SSL/TLS, encryption, and digital certificates to ensure secure communications. * Troubleshoot operational issues, perform root cause analysis, and implement timely resolutions. * Follow change management processes to implement updates and modifications safely. * Collaborate with cross-functional teams, providing excellent documentation and customer support. * Participate in off-hours, weekend, and on-call support as required. Qualifications Basic Qualifications: * Bachelor's Degree with 5+ years of experience, OR a High School diploma with 9+ years of experience. * Hands-on operations support of Axway Secure Transport, SFTP, and IBM Connect Direct in on-premises Solaris/Linux and AWS Linux environments. * Build and operations support, including troubleshooting, incident resolution, and root cause analysis. * Experience in performing Change Management (CM) activities and implementing approved change requests. * Strong interpersonal, communication, organizational, documentation, and leadership skills. * Proven customer service orientation. * Must be a U.S. Citizen. * Must be able to obtain the required agency clearance. Preferred Qualifications: * Active Public Trust clearance is a plus Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
    $80k-128k yearly Auto-Apply 13d ago
  • CRM Admin, Salesforce

    Habitat Health

    Remote maintenance administrator job

    At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit ****************************** This role has a start date of March 9, 2026. Role Scope: We are seeking a CRM Admin, Salesforce, to maintain and optimize our current Salesforce implementation, building toward long-term maintainability and scalability. The ideal person will not only take hands-on responsibility for enhancements, complex flows, reporting, and validation, but will also partner with our business stakeholders to understand the underlying needs and recommend improvements. We expect someone thoughtful about current state reviews, documentation, and who can both execute tactical work and help shape future direction Serve as a liaison between business stakeholders and technical implementation: assist with defining and scoping requests. Perform enhancements, automation, and development within Salesforce: adjust system logic, build complex flows, expand modules, and refine existing functionality for better scalability. Build and maintain dashboards, reports, and other visualizations to support business insights, as well as validation rules to ensure data quality. Produce both technical documentation (code, system behavior, integration points) and process documentation (how the business uses Salesforce, workflows, etc.). Review the current state of Salesforce setup to identify gaps, inefficiencies, or risks; provide recommendations to set up better long-term scalability and success. Handle day-to-day requests: bug fixes, small enhancements, and questions from users. Admin responsibility: reviewing/administering structure, permissions, etc. Qualifications Strong hands-on experience with Salesforce development (Apex, declarative tools, flows, modules/objects). Familiarity with Salesforce best practices: scalable architecture, coding standards, and maintainability. Experience building dashboards, reports, validation rules, and data quality enforcement. Experience interfacing with business stakeholders: gathering requirements, translating business needs into technical specs. Excellent documentation skills. Nice to Have Prior experience working in healthcare. Experience with data loader tools (bulk imports/exports). Familiarity with Health Cloud or other Salesforce clouds/modules specific to health care. Experience performing current state review of Salesforce orgs and proposing roadmaps for scale. Compensation: We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $94,000 - $110,000 and is bonus eligible. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location. Vaccination Policy, including COVID-19 At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For COVID and flu, we require either proof of vaccination or a declination form, and require masking while in participant locations as a safe and essential requirement of this role. Requests for reasonable accommodations due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards, and vaccination requirements related to specific roles and locations as a condition of employment. Our Commitment to Diversity, Equity, and Inclusion: Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at *************************. Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams' option: *******************************
    $94k-110k yearly Auto-Apply 24d ago
  • Call Center CRM Administrator- REMOTE

    Dexter Group 4.7company rating

    Remote maintenance administrator job

    We're looking for a Call Center CRM Administrator to join our vibrant team! You'll manage our CRM system, ensuring smooth operations and enhancing customer interactions. If you're tech-savvy and love improving processes, this role is perfect for you. Join us and help create exceptional customer experiences every day! Responsibilities • Ensure the CRM system is always up-to-date and running smoothly. • Provide friendly and helpful support to call center agents using the CRM. • Customize and optimize the CRM to better fit our team's needs. • Conduct regular training sessions to keep everyone up-to-speed. • Troubleshoot any CRM-related issues with a positive attitude. • Gather and analyze data to help improve customer service. • Collaborate with other departments to integrate the CRM seamlessly. Qualifications • Strong expertise in CRM software and call center operations. • Exceptional problem-solving skills and attention to detail. • Excellent communication abilities, both written and verbal. • Proven track record of managing and optimizing customer data. • Ability to train and support team members with a positive attitude. • Adaptable to fast-paced environments and evolving technology. • Passionate about enhancing customer experience and satisfaction. Desired Experience: 1-3 years of experience in a call center or customer service role Experience in the healthcare industry is a plus Knowledge of medical terminology is preferred Salary & Benefits: Currency: Dollars ($ - United States of America) Competitive salary based on experience Healthcare benefits including medical, dental, and vision insurance 401(k) retirement savings plan Paid time off and holiday pay
    $56k-82k yearly est. 60d+ ago
  • Senior Endpoint Management Administrator (Remote)

    Teaching Strategies, LLC 3.7company rating

    Remote maintenance administrator job

    Job DescriptionDescriptionBe a Part of our Team! Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers. Position Overview The Sr. Endpoint Management Administrator is a senior-level individual contributor responsible for owning the management and escalated support of the company's end-user Mac, Windows, iPad, and iPhone fleets. This role requires extensive hands-on experience with JAMF, Microsoft Intune and related technologies, along with deep knowledge of modern device management practices. The individual in this role will function as the primary technical expert and implementer for endpoint configuration, deployment, compliance, and software lifecycle management. Specific Roles & Responsibilities:Device & Platform Management Serve as the primary owner of mac OS management through JAMF Pro, including enrollment, configuration profiles, policies, and patching. Manage iOS/iPadOS fleets using Apple Business Manager and JAMF/Intune with automated deployment and supervision workflows. Administer Windows endpoints through Intune, managing configuration profiles, compliance policies, updates, and provisioning. Software Deployment & Patch Management Use Intune and JAMF to package, deploy, update, and monitor applications such as Slack, Microsoft 365, Zoom, SentinelOne, Chrome, Firefox, Edge, Safari, and other business software. Maintain a structured application lifecycle and ensure timely patching aligned with security and compliance requirements. Automate routine or repetitive tasks using platform-native tools and scripting. Security & Compliance Implement and maintain device compliance policies, encryption standards, threat protection settings, and endpoint security baselines. Work closely with Information Security to ensure alignment with corporate standards and respond to endpoint-related risks. Support & Troubleshooting Act as the senior escalation point for complex endpoint issues across mac OS, Windows, and mobile platforms. Collaborate with Helpdesk, IT, and InfoSec teams to solve configuration challenges and improve fleet reliability and security. Operational Excellence Maintain accurate device inventory, automated provisioning workflows, and documentation for configurations and procedures. Identify and implement improvements to endpoint reliability, automation, and user experience. Qualifications: Required Extensive hands-on experience (3 - 6 years) with JAMF Pro, Apple Business Manager, and Microsoft Intune in production environments. Advanced proficiency managing mac OS, Windows, iOS, and iPadOS at scale. Strong background in software deployment, application lifecycle management, and patching workflows across Apple and Windows systems. Familiarity with enterprise applications including Slack, Microsoft 365, Zoom, Chrome, Firefox, Edge, Safari, and endpoint security tools. Strong troubleshooting skills and ability to operate as the primary subject matter expert. Preferred Scripting capability with Bash, Zsh, and PowerShell. Experience with identity-centric management (Okta, Azure AD/Entra ID). Knowledge of security configuration, conditional access, or endpoint hardening. Why Teaching Strategies At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve. Let's open the door to your career at Teaching Strategies! Some additional benefits & perks while working with Teaching Strategies Teaching Strategies offers our employees a robust suite of benefits and other perks which include: Competitive compensation package Employee Equity Appreciation Program Health and wellness insurance benefits 401k with employer match Flexible work environment Unlimited paid time off (which includes paid holidays and Winter Break) Paid parental leave Tuition assistance, professional development, and opportunities for career growth Best in class technology equipment for every employee Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive. Equal Employment Opportunity (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA)
    $45k-67k yearly est. 30d ago
  • Manage File Transfer Administrator

    Eliassen Group 4.7company rating

    Maintenance administrator job in Columbus, OH

    **Anywhere** **Type:** Contract **Category:** Engineer **Industry:** Government **Workplace Type:** Remote **Reference ID:** JN -012026-104992 **Shortcut:** ********************************** + Description + Recommended Jobs **Description:** _Remote_ Our client operates complex, high-availability systems across on-premises and AWS environments and seeks a Senior Cloud and Secure File Transfer Engineer to evolve secure data exchange platforms. This contract-to-hire role focuses on AWS services, UNIX/Linux administration, secure file transfer platforms, and automation to enhance reliability and security. _Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident. Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._ Rate: $55.00 to $65.00/hr. w2 **Responsibilities:** **Responsibilities** + Perform operations support for Axway Secure Transport, SFTP, and IBM Connect:Direct on Solaris/Linux and AWS Linux environments. + Provide build and operations support, including troubleshooting, timely resolution, and root cause analysis of incidents. + Execute change management for supported components and implement change requests per defined processes. + Lead, implement, and support specialized technical solutions for secure file transfer and related infrastructure. + Manage projects and communications with stakeholders while contributing to a larger operational team. + Support off-hours, weekend, and on-call coverage as required. **Experience Requirements:** **Experience Requirements** + Strong background in AWS with services such as EC2, S3, Lambda, Step Functions, CloudWatch, CloudTrail, and EKS/ECS. + Proficiency in Shell, Bash, Python, and Ansible. + Experience developing or supporting infrastructure using CI/CD pipelines and DevOps principles. + Hands-on experience with AWS CDK, CloudFormation, or Terraform. + Working knowledge of containerization and orchestration with Docker and Kubernetes. + Strong UNIX Solaris and Linux systems administration skills. + Experience administering and configuring Axway Secure Transport, SFTP, and IBM Connect:Direct. + Experience managing SSL, TLS, data encryption, and certificates. + Basic understanding of networking. + Proven interpersonal, communication, organizational, documentation, leadership, and customer service skills. + Ability to influence across teams with diplomacy and assertiveness in a dynamic environment. **Education Requirements:** **Education Requirements** + Bachelor's degree in computer science or related field, and 5 years of experience, or 10 years of experience with a high school diploma. + AWS certification preferred. **_Recruitment Transparency Notice_** **_Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (_** **_noreply@eliassen.com_** **_, ************* inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process._** _Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._ _W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._ _Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact_ _********************_ _._ _About Eliassen Group:_ _Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._ _Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._ _Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_
    $55-65 hourly 9d ago
  • Corporate Trust Administrator - Portland or Seattle

    Zions Bancorporation 4.5company rating

    Remote maintenance administrator job

    Did you know Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $70 billion? We have local operations and management teams in 11 western states and we are dedicated to making a difference in our local communities and we haven't forgotten who keeps us in business, meaning we're committed to the success of our customers, and our employees! The possibilities are endless - come for a job, stay for a career! We are currently looking for a Corporate Trust Administrator to join our Corporate Trust group. In this role, you will work with an experienced team dedicated to providing excellent service to their clients and business partners. As part of the Zions Corporate Trust team you will provide support to Trust Administrators and learn about the interesting corporate trust industry, with opportunities for career advancement. Ideal candidates will have the skills and experience necessary to: * Manage and administer a portfolio of corporate trust accounts, including municipal bonds, escrows, and other fiduciary relationships. * Review and interpret governing documents to ensure compliance with terms and conditions. * Work closely with clients and business partners to maintain a high level of customer service, communication, and satisfaction. * Prepare calculations, such as rates, debt service, accrued interest, etc. * Prepare and settle investment trades. * Generate internal reports and complete audit confirmations as requested. * Open and close accounts, monitor account compliance, and file all account related documents. * Adhere to details and multiple daily deadlines while working well under pressure. * Perform other duties as requested. What you need to bring to the table: * College degree with banking experience, preferably in trust administration. * Advanced knowledge of corporate trusts, trust regulations, agencies, escrows, banking. * Excellent problem resolution, analysis, document review and sales skills. * Clear communication, strong problem solving and critical thinking skills. * Exceptional organizational, time management and communications skills, both verbal and written, to build customer relationships and prepare and document audits and reports. * Highly detail oriented. * Proficient in MS Office programs, especially Excel. A combination of education and experience may meet job requirements. Salary: This position is eligible to earn a base annual salary in the range of $80,000 - $110,000 depending on job-related factors such as level of experience and location. Location: This position is fully in-office if the employee resides in Seattle area and 100% remote if employee resides in Portland. Hours: Position is full-time (40 hours) 8 AM - 5 PM, Monday through Friday excluding Banking Holidays. Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, 20 days of Paid Time Off (PTO) (PTO covers both sick and vacation days without distinguishing between them), 11 Paid Federal Holidays, and any applicable state holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions * Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire * Employee Ambassador preferred banking products * Employees may, at the company's discretion, be eligible to receive a cash bonus award
    $80k-110k yearly 6d ago
  • Utilization Management Administrative Support

    Avesis

    Remote maintenance administrator job

    Join us for an exciting career with the leading provider of supplemental benefits! Our Promise Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Job Summary: In the Utilization Management Administrative Support role, detail matters and you will assist in data entry, and communication required by Utilization Management Department involving correspondence for enrollees and providers. You will ensure that entry and manual creation of these ad hoc notifications are completed in a timely manner and meets federal, state, NCQA or contractual requirements. Competencies: Self-Motivation & Organization: Must be self-motivated and highly organized with the ability to work autonomously without direct supervision. Flexible Hours: Work hours will be determined by your manager and may vary based on location, department needs, and workflow. Mandatory overtime may be required during peak seasons. Deadline Adherence: Expected to meet established deadlines and deliver high-quality work consistently. Virtual Collaboration: Use virtual platforms like Teams and Microsoft Outlook for collaboration. Participate in regular monthly check-ins and bi-weekly department touch bases for market updates and team alignment. Confidentiality: Maintain strict confidentiality of information related to Avēsis and its customers, following our information security policies. This obligation continues even after employment ends, including secure handling of data and access management. Functional: Perform outreach to providers for correction and resubmission if a request is submitted with insufficient information. Create ad-hoc manual letter requests utilized to communicate with an enrollee and/or provider. These communications are time sensitive and must meet regulatory, accreditation or contractual requirements. Handle clerical support for the department, including but not limited to receipt and response of incoming and outgoing fax, email transmissions both internal and external, draft/upkeep meeting agendas, meeting minutes. Support UM leadership and Avēsis' communication team in the review and routine maintenance of letter template library for accuracy. Light travel and delivery to local post office to ensure same day mailing for urgent mailings. Other duties as assigned. Core: Ability to operate in a fast-paced environment under tight deadlines. Ability to multi-task. Handle outgoing correspondence, including emails, phone calls, and mail. Draft and proofread documents. Organize and maintain digital files and records, ensuring they are easily accessible and up to date. Assist with special projects and tasks as assigned, ensuring they are completed on time and to a high standard. Behavioral: Collegiality: building strong relationships on company-wide, approachable, and helpful, ability to mentor and support team growth. Initiative: readiness to lead or take action to achieve goals. Communicative: ability to relay issues, concepts, and ideas to others easily orally and in writing. Member-focused: going above and beyond to make our members feel seen, valued, and appreciated. Detail-oriented and thorough: managing and completing details of assignments without too much oversight. Flexible and responsive: managing new demands, changes, and situations. Critical Thinking: effectively troubleshoot complex issues, problem solve and multi-task. Integrity & responsibility: acting with a clear sense of ownership for actions, decisions and to keep information confidential when required. Collaborative: ability to represent your own interests while being fair to those representing other or competing ideas in search of a workable solution for all parties. Minimum Qualifications: High School Diploma or GED is required. Proficiency in accurate data entry, with minimal to no errors. Exceptional reading and writing with the ability to communicate at a professional level appropriately at all levels of the organization. Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities effectively. Ability to think analytically and make independent decisions. Ability to meet or exceed quality, accuracy, and production standards as determined by Avēsis. Internet & Workspace: A reliable internet connection (25 MBPS upload/50 MBPS download speed) and an appropriate workspace are essential for success in this remote role. Preferred Qualifications: Previous Administrative Support experience. High level of accuracy and attention to detail in all aspects of work. Strong interpersonal skills, with the ability to work well both independently and as part of a team. Flexibility and adaptability to handle changing priorities and tasks. Ability to handle sensitive information with discretion and maintain confidentiality Proficient with Microsoft applications, SharePoint technology, Teams, and Outlook. At Avēsis, we strive to design equitable, and competitive compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current pay ranges for new hires in each zone are: Zone A: $14.35-$20.86 Zone B: $16.00-$22.76 Zone C: $17.00-$24.49 FLSA Status: Hourly/Non-Exempt This role may also be eligible for benefits, bonuses, and commission. Please visit Avesis Pay Zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. We Offer Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way. Competitive compensation package. Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period. Life and disability insurance. A great 401(k) with company match. Tuition assistance, paid parental leave and backup family care. Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent. Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best. Employee Resource Groups that advocate for inclusion and diversity in all that we do. Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability. How To Stay Safe Avēsis is aware of fraudulent activity by individuals falsely representing themselves as Avēsis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company. Avēsis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during our process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avēsis recruiters will come from a verified email address ending in @ Avēsiscom. We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to ********************. To learn more about protecting yourself from fraudulent activity, please refer to this article link (************************************************** If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: ******************************* with the Federal Trade Commission. Avēsis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity. Equal Employment Opportunity At Avēsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avēsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avēsis, where We See You!
    $17-24.5 hourly Auto-Apply 11d ago
  • Admissions CRM / Slate Administrator

    University of Massachusetts 4.1company rating

    Remote maintenance administrator job

    Shift: Day Exempt/Non-Exempt: Exempt Business Unit: UMass Chan Medical School Department: School - IT-Academic Technology - W875012 Job Type: Full-Time -W60- Non Unit Professional Num. Openings: 1 Post Date: Jan. 19, 2026 Work Location: 100% Remote Salary Minimum: USD $95,000.00/Yr. Salary Maximum: USD $105,000.00/Yr. POSITION SUMMARY: Under the general direction of the Academic IT Leadership the Admissions CRM / Slate Administrator is primarily responsible for administering the Schools CRM system, Slate by Technolutions. The position will serve as the primary point of contact for admissions staff in the School of Medicine, Graduate School of Nursing, and Graduate School of Biomedical Sciences and other constituents to provide support for Slate. The successful candidate will have experience managing Slate operational activities, including, but not limited to, building and maintaining the Slate system throughout the admission cycle from prospect to enrollee, including the management of user security, support for applicant and portal/web functions, the creation of reports and documentation, and training for users and staff. ESSENTIAL FUNCTIONS: * Oversees recurring and ad-hoc imports and exports, process automation, regular file transfers between Slate, PeopleSoft, and centralized application services (CAS), and other tasks to ensure system performance and maximize system efficiency. * Design, test, format, quality assure, and analyze standard, customized, and ad hoc management reports as needed to support emerging initiatives at all phases of admissions funnels. Assist with analysis of data and statistics/projections as needed. * Create and implement queries and processes to enable professional and operations staff to perform their daily responsibilities most efficiently and accurately. * Supports, in conjunction with admissions liaisons, daily functions and processes for 6,000+ applications including student record maintenance. Data Management: * Oversee all data operational activities, including implementation, processes, trainings, and procedures of Slate. Apply technical expertise to support functionality and develop solutions for Slate, including reporting and analysis of system data. * Ensure that data related to prospective students is collected, entered and maintained in a manner that effectively supports student relationship management and increases applicant yield. * Assist in mining relevant data from Slate for use in data-driven decision making. Cross-Institutional Collaboration: * Serve as the functional lead of Slate, liaise with internal and external CRM support providers, including admissions departments, University I.T. and Technolutions to test new functionality and upgrades to Slate as well as data security and integrity measures. * Lead and leverage the expertise of admissions staff and technology partners to ensure applicant information at all stages of enrollment funnel is captured and managed strategically and in support of meeting enrollment goals. * Support all Slate needs of the admissions teams, including but not limited to travel, events, application management, admission reading, portal building and decision letters. * With direction from admissions leadership, manage queries and create reports for the purpose of measuring, analyzing, and assessing admission data and results. * Collaborate with the Lead Admissions Marketing Specialist to develop, launch, and update communications using multi-channel outreach as needed for effective, competitive marketing and recruiting. * Document processes, develop procedure manual, and provide support and CRM training to staff on an ongoing basis for the professional development of users. Platform Optimization: * Build and update all Slate-hosted applications and forms. * Maximize efficiency and accuracy with application review, scholarship programming and assignment, and decision release as needed using Slates capabilities. * Streamline processes, document workflows, and find opportunities for operational efficiencies within and between graduate schools and across the admission lifecycle. For example, create queries to assess critical data points needed or missing (i.e., student type, status, and term fields). * Maintain best practices and data standards to continually improve processes and outcomes. * Perform other duties as required. REQUIRED QUALIFICATIONS: * Bachelor's degree in a related field required. Masters degree preferred. * Minimum of 3 years of experience in higher education or comparable field. * Experience with development and management of Slate. Experience with the import and export of data preferred. * Excellent technical, interpersonal, communication, organization and time management skills. * Must possess a professional and service-oriented demeanor, including composure, tact, diplomacy, and discretion. * Ability to work efficiently and calmly in a detailed oriented manner and deadline-driven environment. * Demonstrated skills in prioritizing assignments to complete work in a timely fashion and ability to anticipate and plan for cyclical activities. * Demonstrated knowledge of web development languages HTML and CSS. Experience with additional technical languages such as JavaScript, SQL, and XML preferred. * Data management, including security and integrity, experience. * Demonstrated ability to work independently and as part of a team. * Demonstrated ability to work with diverse groups and populations. Posting Disclaimer: This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution. In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams. Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role. In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan. UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
    $95k-105k yearly 3d ago
  • Real Time Administrator, Workforce Management

    Applied Intuition 4.4company rating

    Remote maintenance administrator job

    A day in the life… Monitor real-time demand and key performance metrics (i.e. ASA, Abandons, AHT) and proactively identify and communicate points of exposure Follow protocol to deploy resources according to plan, manage service levels, and apply un-planned AHA coverage as necessary in accordance with business priorities Monitor AHA activity and occupancy to proactively optimize staff productivity in and out of queue Minimize the general over- and under-serving of accounts Minimize fire-drills to recover service levels Communicate verbally and in writing with AHAs, management, and other departments as necessary to coordinate workforce deployment and schedules Update all weekly AHA schedule exceptions (i.e. OOO, meetings, projects, transfers, etc.) and support ad-hoc schedule requests Escalate systems-related issues, as appropriate What we are looking for… Available to work the following schedule: Monday - Friday, 7:30am - 4:00pm EST 2-3 years minimum related experience preferred or equivalent combination of education and experience. Knowledge of telephony and WFM systems preferred, but not required. Strong knowledge of Microsoft Excel preferred; basic knowledge of Microsoft office applications (Outlook, Word) required. Time management and task prioritization; ability to work in a fast-paced environment with changing priorities. Detail-oriented, inquisitive, enjoys problem-solving. Proven ability to ‘roll up your sleeves' and make a contribution quickly. Operates from a perspective of truly caring about and creating value for our clients (internal and external). Team player capable of working effectively and collaborating with people from a diversity of backgrounds and/or opinions. As a remote position, the hourly range for this role is: $19.45 - $22.00 USD Who we are Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent's AI-powered WayFinding, comprehensive Care Experiences - Cancer Care, Surgery Care, Weight - and Pharmacy Benefits offerings combined with Accolade's health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company's offerings. Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care. We are looking for teammates to join us in building our company, culture, and Member experience who: Put people first, and make decisions with the Member's best interests in mind Are active learners, constantly looking to improve and grow Are driven by our mission to measurably improve health and care each day Bring the energy needed to transform health and care, and move and adapt rapidly Are laser focused on delivering results for Members, and proactively problem solving to get there Total Rewards Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal equity. Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options. Our benefits and perks programs include, but are not limited to: Competitive medical, dental, and vision coverage Competitive 401(k) Plan with a generous company match Flexible Time Off/Paid Time Off, 12 paid holidays Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance Mental Health and Wellness benefits Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out! Research shows that candidates from underrepresented backgrounds often don't apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren't looking for someone who checks each box on a page; we're looking for active learners and people who care about disrupting the current health and care with their unique experiences.
    $19.5-22 hourly Auto-Apply 6d ago
  • Service and Support Administrator

    Delaware County, Oh 4.5company rating

    Maintenance administrator job in Delaware, OH

    At the Delaware County Board of Developmental Disabilities (DCBDD), we believe every person deserves the opportunity to live, learn, work, and thrive as a valued member of our community. We support individuals with developmental disabilities and their families at every stage of life, connecting them with resources, creating opportunities for inclusion, and empowering them to achieve their goals. Our work is driven by compassion, collaboration, and a deep respect for the dignity and potential of every person we serve. Joining our team means more than just starting a new job, it is becoming part of a mission-driven organization where your skills make a lasting difference in the lives of others and in the heart of our growing community. Mission: To inspire, empower, and support people to achieve their full potential. Vision: All people will lead personally fulfilling lives. Candidates must model the following established core values: Inclusion, Equity, and Integrity Primary Objective: The Service and Support Administrator (SSA) will assist an individual to be self-directed in accessing all needed/requested services. This will include integration of resources directed toward meeting the needs of individuals and assuring that they receive and keep the services and/or supports to enable them to meet their goals. They shall also work to ensure the rights of individuals in accordance with federal, state and local statutes and regulations, and to remove barriers to improving the individual's quality of life. Minimum Qualifications: Bachelor's Degree in social work, counseling, education, health and human services, law enforcement, behavioral science, or a related field; Master's degree and two (2) years' experience working with individuals with developmental disabilities preferred. Ability to obtain and maintain DODD Service and Support Administration certification per OAC 5123:2-5-02. Must possess a valid State of Ohio Driver's License and acceptable driving record as stipulated by the Board's insurance carrier. Physical Requirements: The physical requirements of the position are identified as light work, which may require the lifting of up to 25 pounds occasionally. The physical activity of the position is manual dexterity, talking, hearing, reaching, and navigating your environment. Ability to operate standard office equipment in the performance of essential functions (e.g. copy machine, fax machine, personal computer, and telephone.). Other Requirements: Successful completion of a criminal records check (BCI and FBI) and registry/database check as required by DODD, driving record checks, and DCBDD receiving favorable reference reports. Participates in the rotation of the On-Call response system for after hours, weekends, and holidays. May need to intervene in crisis situation or authorize emergency support services. Schedule may need to be flexible based on DCBDD operational need and/or the individual or families served. Acts as the county board primary point of coordination and accountability for eligible individuals aged three (3) years of age and above. At least annually, actively engages the individual/family and persons they choose in developing their Ohio Individual Service Plan (OISP); initially and at least annually, conducts ongoing assessment of current needs to include likes, dislikes, potential outcomes, skill development, health and safety considerations, and what is important to and for the individual. For assigned cases, provides monitoring of authorized services and reviews the individuals' progress against the proposed or intended outcome of the OISP; follows up with services providers to assure services are being provided per the OISP, facilitates communication with the team, and reviews and addresses needs identified in MUI/UI and Quality Assurance reports. Amends OISP, as needed, based on individual or team concerns, progress toward meeting outcomes, plan review, MUI prevention plans, or other issues that impact the need for services as described in the plan. Responsible for referral and linkage to available resources. Completes live targeted case management (TCM) notes to document all services delivered and service billing; maintains Waiver administration documentation and individual files. Initially and at least annually, conducts required assessments as applicable included in person centered planning including but not limited to, Level of Care (LOC), Developmental Disability Profile (DDP), Acuity Assessment Instrument (AAI), Nursing Task Inventory, (NTI), Waiting List Assessment, On-site/On-call (OSOC), Waiver Rate Add-ons, Medication Administration (Med-Admin). Oversees initial waiver enrollment process, annual waiver redetermination process and waiver dis-enrollment process by assuring all required action and documentation are complete. Assures individuals and legal guardians participate in the free choice of provider process by facilitating tours, interviews, reviews of potential provider credentials, etc. as the person needs/requests. Identifies funding sources for supports identified in the OISP by utilizing a hierarchy of funding options applicable to each person; plans with teams to access services that are cost efficient and effective to meet the needs described in the OISP; establishes budgets for services based upon the individual's assessed needs and preferred ways of meeting those needs; manages processes related to prior authorization as necessary and responds to requests for revisions of authorizations as needed. Reports major unusual incidents to include alleged abuse/neglect in accordance with Ohio Revised Code 5123; Administrative Rule 5123-17-02; and County Board policies and procedures. Completes enrollment and annual redetermination assessments for home and community-based waiver services administered by DCBDD. Provides support to Service and Support Administrators through initial orientation, training and review, technical assistance, and case coverage during extended leave. Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification. Adheres to all ORC, OAC, and DCBDD policies and procedures. Performs other related duties as assigned. DCBDD IS AN EQUAL OPPORTUNITY EMPLOYER
    $39k-57k yearly est. 44d ago
  • Program Administrator - Services

    Agilent Technologies 4.8company rating

    Remote maintenance administrator job

    As an Onsite Enterprise Program Administrator, your primary responsibilities will be to work with your assigned customer, service vendors, and others as required, to meet the customer's service requirements. This will include scheduling Preventative Maintenance and repair services, ensuring that service requests are acted on in a timely manner and responding to customer requests and inquiries. You may also be responsible for recommending vendors, administrating procurement functions and reporting costs. Principal Duties and Responsibilities: Schedule on-site repair for contract, warranty, and trade requests Schedule all Preventive Maintenance and Compliance Services Maintain and use proper coding standards to ensure data accuracy Has ownership of Support delivery for the assigned customer Communicates with the customer to clearly identify and set expectations, addresses any expectation issues and keep customers updated on the status of their call Manages customer feedback and communication Communicates with and manages schedules with 3rd party service providers Development of customer relationships, often requiring tact, persuasion and negotiation skills Interfaces directly with External and Internal Customers of all levels Initiates escalation to Support Management of Customer issues Solves a broad range of problems varying in complexity, involving multi-departments End to end service management Understand service management asset delivery needs; service levels and cost Manage 3rd party service delivery within customer's system and processes Report and track 3rd party delivery and costs Recommend improvements for both delivery and costs that meet needs and requirements *This is an onsite and customer-facing role* The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an extensive list of all responsibilities, duties, and skills required. In addition to the above, all employees are expected to: Create a high-performance, inclusive work environment that prizes diversity and recognizes individual contributions Maintain a work environment that is pleasant, flexible and injury free Provide customers with the highest quality of products and services Understand and apply appropriate management-sanctioned quality improvement processes Qualifications May require some higher education or specialized training/certification, or equivalent combination of education and experience. 1+ years of relevant experience for entry to this level. Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 22, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $24.08 - $37.62/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Services & Support
    $24.1-37.6 hourly Auto-Apply 8d ago
  • User Support & Junior Systems Administrator

    Ice Consulting

    Remote maintenance administrator job

    ICE Consulting is a leading Managed IT Services Provider committed to delivering exceptional IT solutions to small and medium-sized enterprises. Since our inception in 1997, we have focused on providing a comprehensive range of managed IT and security services to enhance our clients' operational efficiency and security. Position Overview: We are seeking a User Support & Junior Systems Administrator to join our dynamic team. This role is crucial for providing top-notch technical support and administration for our diverse client base. As a key part of our operations, you will be responsible for ensuring that our clients' IT environments run smoothly and efficiently. Key Responsibilities: Provide technical support to users, addressing and resolving hardware and software issues. Assist in the maintenance and administration of servers and networks. Document and track support requests using ticketing systems. Conduct training sessions for users on IT best practices and system usage. Manage and maintain asset inventory of hardware and software. Support the implementation of security protocols and monitoring systems. Requirements Qualifications: 4+ years of hands-on experience in user support and systems administration. Bachelor's degree in Computer Science, Information Technology, or a related field. Proficiency in Windows and Apple operating systems. Working knowledge of server systems, particularly Windows Server (2008/2012). Experience with cloud services such as Office 365 and Google Workspace. Familiarity with MDM solutions and security protocols. Excellent troubleshooting skills and ability to work under pressure. Strong communication skills and a customer service-oriented mindset. Ability to adapt to rapidly changing technology and business needs. Benefits 401(k) with company match Company Paid Holidays Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Work From Home Free Food & Snacks Wellness Resources ICE Is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure Ice is holding itself to the highest level of delivery of outsourced managed services, and maintain the trusted and premier endpoint MSP solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.
    $56k-68k yearly est. Auto-Apply 6d ago
  • Junior System Administrator - Fully Remote - US Based Only

    Fortified Data

    Remote maintenance administrator job

    Junior System Administrator Fully Remote - US Based Only Fortified data is a rapidly growing global provider of database design, management, and support services. We are thought leaders within our industry with many years of experience in some of the largest and highest volume mission critical systems. We pride ourselves on providing our clients with holistic business and technical roadmaps that enable them to meet and exceed their objectives. Our work environment is challenging, fun, and exciting. We are a destination employer where the majority of employees are referrals from existing staff. Fortified Data is an equal opportunity employer. Eligible candidates must provide evidence of legal working status for any employer in the U.S. Job Summary Fortified Data is currently seeking a Junior System Administrator. The system administrator will be supporting the ongoing operation and maintenance of the IT environment including end user support, cloud infrastructure management, application management and support, IT security, and automation/integration. This position will primarily focus on end user support and device management, with opportunities to develop skills in infrastructure and security operations. While this role focuses on IT operations and user support, familiarity with database concepts is beneficial given our work in database services. Duties & Essential Job Functions Primary Responsibilities (Daily/Core Functions) Manage and prioritize work across multiple streams including support tickets, assigned project tasks, and ongoing operational responsibilities, ensuring timely resolution and proper documentation End user troubleshooting for hardware, software, and application issues VPN and remote connectivity support User access management including onboarding and offboarding processes Device management including deployment, configuration, and maintenance of end user systems Mobile device management using MDM platforms Manage endpoint patch management and vulnerability remediation, including deploying updates, tracking open findings, and coordinating resolution with end users Install, package, and update client applications Manage IT asset inventory and equipment lifecycle Conduct end user training for various technology platforms Create and maintain documentation and technical specifications Secondary Responsibilities (Growing/Development Areas) Assist with configuration and maintenance of virtual servers and cloud infrastructure Monitor system health dashboards and respond to alerts Support monitoring and management of system and application backups Coordinate with vendors for hardware procurement, support, and RMA processes Enable and support self-service tooling for development and test environments Participate in automation and integration projects Assist with creating and maintaining IT policies and procedures Support security audits and compliance reporting activities Education & Experience Education Associate's degree in Information Technology, Computer Science, or related technical field Or equivalent combination of education, certifications, and experience. Required Experience 2-3 years of experience in IT support or help desk role Experience managing support requests through ticketing systems Demonstrated ability troubleshooting Windows desktop/laptop systems Experience with user account management and access provisioning (Active Directory or similar) Knowledge of device management and deployment processes Basic understanding of networking concepts including VPN, DNS, and connectivity troubleshooting Experience documenting technical processes and creating end user documentation Preferred Experience Experience with Microsoft 365 platform including Azure, Intune, and SharePoint Familiarity with mobile device management (MDM) platforms Experience with scripting or automation (PowerShell, Python, or similar) Basic understanding of Microsoft SQL Server and database concepts Experience with patch management and vulnerability remediation processes Familiarity with asset management and inventory tracking systems Preferred Certifications ITIL Foundation Microsoft 365 or Azure certifications CompTIA A+, Network+, or Security+ Required Attributes Customer Service: Listens and responds effectively to customer questions; resolves customer problems to the customer's satisfaction. Respects all internal and external customers and uses a team approach when dealing with customers to exceeding customer expectations. Time Management & Prioritization: Effectively manages competing priorities across support tickets, assigned projects, and ongoing operational responsibilities. Able to assess urgency, communicate status, and deliver timely resolution. Problem Solving: Anticipates problems, recognizes and accurately evaluates the signs of a problem and analyzes current procedures for possible improvements. Detail Oriented: Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. Technical Aptitude: Comfortable learning and supporting diverse software applications ranging from standard business tools to IT management platforms including ticketing systems, endpoint management, and monitoring tools. Demonstrates ability to quickly understand new technologies and effectively support or implement them. Work Environment 100% remote Occasional travel possible
    $59k-71k yearly est. 5d ago
  • Service and Support Administrator

    Richland Newhope. Rcbdd 3.5company rating

    Remote maintenance administrator job

    A LITTLE BIT ABOUT THE JOB We are seeking an energetic case manager to join our team. We are a group of people who are compassionate about what we do. The case manager/Service and Support Administrator is an incredibly important part of our organization that helps people with disabilities reach their dreams and life goals. Our team likes to have fun with parties, potlucks, games and celebrations while working hard to help people with disabilities meet their goals! HERE'S WHAT YOU'D BE RESPONSIBLE FOR: Meeting with individuals and their team to come up with a plan to outline their likes, what is important to/for them, their goals and a plan to work on their goals Assist individuals to be self-directed in accessing their requested services Monitoring the services they receive from providers Completing progress notes to document the services you provide Help individuals remove barriers to improve their quality of life WHAT WE HAVE TO OFFER: Flexible schedule Some availability to work remote after training period Supportive and collaborative work environment Public Employee's Retirement (OPERS) Benefits Opportunities to grow and advance Health Insurance Qualifications WHAT DO YOU NEED TO HAVE Bachelor's Degree required Great organizational and computer skills Ability to work with others A driver's license and vehicle Great communication skills Additional Information Benefits: Sick and personal time, vacation and holiday pay, tuition reimbursement, employee assistance program, and retirement. Available benefits: medical w/ dental, eye, life (full-time receives $20,000 at no cost), AD& D, short and long term disability. Please apply on our career website: rnewhope.org
    $26k-34k yearly est. 3d ago
  • Junior System Administrator

    Cultura 4.1company rating

    Remote maintenance administrator job

    The company where you can make an impact and bring value. The position requires supporting a company with remote offices and employees spread across the country, from east coast to west coast. The Jr System Administrator will be a part of a small team that supports helpdesk requests from all North American business units within the company. Helpdesk issues can range from hardware moves, to imaging, all the way through light server administration. This position will be responsible for the desktop computing environment. This means developing imaging, configuring hardware to meet business unit needs, as well as creating standards and documentation to drive customer satisfaction. We are a growth-oriented company and are looking for like minded individuals. THE POSITION This position is fully remote. The position requires supporting a company with remote offices and employees spread across the country, from east coast to west coast. The Jr System Administrator will be a part of a small team that supports helpdesk requests from all North American business units within the company. Helpdesk issues can range from hardware moves, to imaging, all the way through light server administration. This position will be responsible for the desktop computing environment. This means developing system images, configuring hardware to meet business unit needs, as well as creating standards and documentation to drive customer satisfaction. Our company is ever changing and dynamic, so the ideal candidate will have the ability to float between multiple tickets and projects and prioritize assignments appropriately. 80% of time in this position will be dedicated to the service desk, with the remaining 20% of time focused on assigned projects or assisting on projects assigned to System or Network Administrator(s). This position has high potential for personal growth for applicants willing to seize the opportunity. Job Description: About Cultura Technologies Cultura Technologies delivers innovative software solutions that simplify business and information management across the agricultural supply chain. Our mission is to help agribusinesses improve yields and product quality, reduce operational variability, streamline processes, enhance decision-making, and mitigate risk. From back-office functions like accounting and payroll to operational workflows such as grain handling, crop planning, and traceability, our technology empowers greater productivity and exceptional customer service. Position Overview We are seeking a Junior System Administrator to join our growing IT team. This fully remote role supports a distributed workforce across North America and plays a key role in maintaining a secure, efficient, and user-friendly computing environment. The ideal candidate is a proactive problem solver with a passion for technology, strong troubleshooting skills, and an eagerness to learn. This role offers significant growth opportunities for individuals looking to advance into more senior system or network administration roles. What You'll Do Provide Tier 3 helpdesk support for hardware, software, and network issues. Manage and maintain desktop computing environments, including device deployment, configuration, and OS installation. Maintain accurate asset tracking for all company hardware. Create, update, and maintain IT documentation to ensure consistent and reliable processes. Collaborate with senior system and network administrators on projects and assist with light server administration tasks. Balance multiple tickets and ongoing initiatives in a fast-paced environment. Time Allocation: 80% Service Desk support 20% Project work and collaboration with System/Network Administrators Required Skills & Experience 1-3 years in a Level 3 Helpdesk or similar technical support role. Strong working knowledge of antivirus/antimalware tools (CrowdStrike preferred). Solid understanding of DNS, DHCP, and general networking fundamentals. Experience with hardware asset management. Ability to manage and tune spam filtering solutions. Strong ticket triage abilities and experience prioritizing workloads. Excellent documentation, organization, and follow-through skills. Preferred Skills Experience with monitoring systems (e.g., SolarWinds, Spiceworks, Nagios). Familiarity with EDR solutions, especially CrowdStrike. Experience working in distributed or remote support environments. Soft Skills Clear and professional communication with both technical and non-technical users. Ability to work independently while managing multiple priorities. Strong attention to detail and organizational abilities. Team-oriented mindset with a focus on collaboration and continuous improvement. Education & Certifications Bachelor's degree in MIS, Computer Science, or a related field (preferred but not required). Relevant certifications (e.g., A+, MCSA, CCENT) are highly desirable. Commitment to ongoing learning and professional development. Worker Type: Regular Number of Openings Available: 1
    $55k-66k yearly est. 1d ago
  • Jr. Helpdesk(1 yr exp )_Servicenow _Govt. exp preferred_w2 only

    360 It Professionals 3.6company rating

    Maintenance administrator job in Columbus, OH

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for helpdesk Analyst in Columbus OH. The selected person will help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. Qualifications Mandatory Requirements/Time 1. 1 Year I.T experience 2. 1Year Troubleshooting experience 3. 1 Year experience documenting procedures Desired Skills/Time • Service Now experience is desired. Additional Information In person interview is acceptable.
    $63k-80k yearly est. 60d+ ago

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