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Maintenance dispatcher skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical maintenance dispatcher skills. We ranked the top skills for maintenance dispatchers based on the percentage of resumes they appeared on. For example, 15.6% of maintenance dispatcher resumes contained two-way radio as a skill. Continue reading to find out what skills a maintenance dispatcher needs to be successful in the workplace.

15 maintenance dispatcher skills for your resume and career

1. Two-Way Radio

Here's how maintenance dispatchers use two-way radio:
  • Support the department by answering phones and two-way radio transmissions, and subsequently processing that information.
  • Monitored computer and two-way radio for information regarding scheduling issues and field situations; notify field supervisor of situations requiring attention.

2. OSHA

Here's how maintenance dispatchers use osha:
  • Provide training to technicians across the U.S. for DOT and OSHA compliance, First Aid and CPR.
  • Create, File and maintain current OSHA documentation.. * Order office supplies as needed.

3. Emergency Situations

Here's how maintenance dispatchers use emergency situations:
  • Dispatch Maintenance field personnel to emergency situations.
  • Performed customer service including deescalating critical complaints, satisfying customer needs in emergency situations and ensuring timely arrival avoiding missed flights.

4. Computer System

Here's how maintenance dispatchers use computer system:
  • Assisted general population Relayed relevant information from multiple computer systems.
  • Create work orders using SAP computer system.

5. Routine Maintenance

Here's how maintenance dispatchers use routine maintenance:
  • Scheduled routine maintenance and repairs on machinery.
  • Coordinated for daily routine maintenance operations with in the parks boundary.

6. Production Floor

Production floors are a platform from which productions are drilled and/or manufactured and also houses a processing plant and other equipment necessary for the proper functioning of the production operation.

Here's how maintenance dispatchers use production floor:
  • Dispatched technicians to repair machinery on the production floor and thoroughly documented the details of the technical request.

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7. Maintenance Calls

Here's how maintenance dispatchers use maintenance calls:
  • Receive maintenance calls from store managers dispatching these calls to the proper maintenance technician.
  • Receive, review, and optimize-dispatch the maintenance calls in the Facilities Service Hub.

8. Maintenance Request

Here's how maintenance dispatchers use maintenance request:
  • Received and processed tenant/vendor maintenance request, dispatching necessary personnel.
  • Reviewed maintenance requests received from market offices.

9. Maximo

Here's how maintenance dispatchers use maximo:
  • Entered calls into MAXIMO Database from users with machine problems.
  • Worked in Maximo and Stream systems.

10. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how maintenance dispatchers use payroll:
  • Served as accounts Payable Clerk and Payroll Assistant, overseeing weekly check run and processing biweekly payroll and deduction vouchers.
  • Confirmed hours worked, sick leave availability, and vacation used for payroll purposes.

11. CMMS

Here's how maintenance dispatchers use cmms:
  • Maintain a computer database (CMMS) for equipment that was on a calibration schedule.
  • Enter, update, complete work orders in CMMS.

12. Customer Complaints

Here's how maintenance dispatchers use customer complaints:
  • Key responsibilities include customer service, reconciling customer complaints when necessary.
  • Performed quality control calls to ensure customer satisfaction and address customer complaints and queries by providing fast resolution.

13. HVAC

Here's how maintenance dispatchers use hvac:
  • Handled customer emergency calls for HVAC, Fire, and Security request.
  • Recognized for efficiency in troubleshooting, diagnosing repairing and performing preventive maintenance of building and facilities HVAC systems.

14. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how maintenance dispatchers use troubleshoot:
  • Monitored haul trucks in real time and helped troubleshoot mechanical problems.
  • Collaborated with operations managers to improve overall station performance and troubleshoot any problems that occurred during the delivery and Pickup process.

15. Inbound Calls

Here's how maintenance dispatchers use inbound calls:
  • Take inbound calls and set appointments for service department.
  • Contract Satellite Installation Company Professionally answered inbound calls from potential customers and scheduled installations of their home or office satellite system.
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List of maintenance dispatcher skills to add to your resume

Maintenance dispatcher skills

The most important skills for a maintenance dispatcher resume and required skills for a maintenance dispatcher to have include:

  • Two-Way Radio
  • OSHA
  • Emergency Situations
  • Computer System
  • Routine Maintenance
  • Production Floor
  • Maintenance Calls
  • Maintenance Request
  • Maximo
  • Payroll
  • CMMS
  • Customer Complaints
  • HVAC
  • Troubleshoot
  • Inbound Calls
  • Service Vehicle
  • Service Calls
  • GPS
  • Maintenance Equipment
  • Maintenance Issues
  • DOT
  • House Maintenance
  • Two Way Radios
  • PowerPoint
  • Computer Software
  • Mowing
  • Radio Systems
  • General Upkeep
  • HOA

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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