What Does A Maintenance Worker Do?

Maintenance workers are employees assigned to oversee the equipment, furniture, and fixtures in the office. They ensure that these items work correctly by doing routine check-ups, identifying any problems, anticipating challenges, sourcing for spare parts, and repairing problems. They also ensure that all the equipment, furniture, and fixtures are clean and always ready for use. They should be familiar with all the official instructions and procedures to ensure that they can adequately care for these items. They may also handle the installation of any new equipment.

Here are examples of responsibilities from real maintenance worker resumes representing typical tasks they are likely to perform in their roles.

  • Promote and enforce safety procedures; render first aid and CPR.
  • Identify safety hazards; respond to accidents and emergencies and administers first aid and CPR.
  • Respond to service requests including custodial work, preventative maintenance and assessment of roofing, HVAC, furnace and electrical systems.
  • Pull weeds, lay sod, plant flowers and prune trees and shrubs.
  • Install new I/O devices and used PLC's to insure proper operation.
  • Check boilers, chillers, thermostats, lights (interior and exterior).
  • Handle maintenance, utility reviews for customers, as well as continuous education around obtaining CDL.
  • Maintain a safe working environment by following all safety rules and regulations set forth by the city and CDL handbook.
  • Programme ABB robotics, work with PLC programming, electrical and mechanical work, which include hydraulic and pneumatic controls.
  • Mow and trim lawns and shrubbery, using mowers and hand and power trimmers, and clear debris from grounds.
Maintenance Worker Traits
Customer-service skills
Customer-service skills involve listening skills that allow you to communicate efficiently and respectfully with a customer.
Dexterity describes being skilled in using your hands when it comes to physical activity.
Troubleshooting skills involves a systematic approach to solving a problem or challenge.

Maintenance Worker Overview

Between the years 2018 and 2028, maintenance worker jobs are expected to undergo a growth rate described as "as fast as average" at 6%, according to the Bureau of Labor Statistics. So if the thought "should I become a maintenance worker?" has crossed your mind, maybe you should take the growth rate into account. In addition, the number of maintenance worker opportunities that are projected to become available by 2028 is 85,400.

A maintenance worker annual salary averages $36,357, which breaks down to $17.48 an hour. However, maintenance workers can earn anywhere from upwards of $25,000 to $52,000 a year. This means that the top-earning maintenance workers make $27,000 more than the lowest-earning ones.

It's hard work to become a maintenance worker, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming a groundskeeping maintenance, electrical maintenance technician, building maintenance technician, and facility maintenance technician.

Maintenance Worker Skills and Personality Traits

We calculated that 15% of Maintenance Workers are proficient in Facility, General Maintenance, and Hand Tools. They’re also known for soft skills such as Customer-service skills, Dexterity, and Troubleshooting skills.

We break down the percentage of Maintenance Workers that have these skills listed on their resume here:

  • Facility, 15%

    Provided facility representation during regulatory inspections.

  • General Maintenance, 8%

    General maintenance in unoccupied apartment complexes, interior painting, prepared units to sell, residential interior and exterior painting

  • Hand Tools, 6%

    Utilized hand tools - shovels, rakes, pruning shares, saw, hedge clippers and axes to provide lawn maintenance.

  • Building Maintenance, 5%

    Monitored and repaired building maintenance equipment on a regular basis, performed dismantling and assembly on building furniture as requested.

  • Hvac, 4%

    Maintained HVAC units Assisted laundry Housekeeping, and dietary departments Janitorial

  • Customer Service, 4%

    Assisted painter and body technician with problem solving * Excellent customer service including transportation and light mechanical assistance.

Some of the skills we found on maintenance worker resumes included "facility," "general maintenance," and "hand tools." We have detailed the most important maintenance worker responsibilities below.

  • Arguably the most important personality trait for a maintenance worker to have happens to be customer-service skills. An example from a resume said this about the skill, "these workers interact with customers on a regular basis" Additionally, other resumes have pointed out that maintenance workers can use customer-service skills to "30035worked with mechanic to assemble packaging machinery use hand tools also read blue prints and ran demos for the customer"
  • While it may not be the most important skill, we found that many maintenance worker duties rely on dexterity. This example from a maintenance worker explains why: "many repair and maintenance tasks, such as repairing small devices, connecting or attaching components, and using hand tools, require a steady hand and good hand–eye coordination." This resume example is just one of many ways maintenance workers are able to utilize dexterity: "supported the maintenance department by being trained and licensed to operate a forklift."
  • Another skill that is quite popular among maintenance workers is troubleshooting skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a maintenance worker resume: "workers find, diagnose, and repair problems" This example from a resume shows how this skill is used: "general maintenance including electrical, plumbing, painting, troubleshooting, preventative maintenance and building maintenance"
  • See the full list of maintenance worker skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a maintenance worker. We found that 18.8% of maintenance workers have graduated with a bachelor's degree and 1.1% of people in this position have earned their master's degrees. While some maintenance workers have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every two maintenance workers were not college graduates.

    Those maintenance workers who do attend college, typically earn either business degrees or criminal justice degrees. Less commonly earned degrees for maintenance workers include general studies degrees or automotive technology degrees.

    When you're ready to become a maintenance worker, you might wonder which companies hire maintenance workers. According to our research through maintenance worker resumes, maintenance workers are mostly hired by Aramark, Service Corporation International, and Rose Hills Memorial Park & Mortuary. Now is a good time to apply as Aramark has 57 maintenance workers job openings, and there are 32 at Service Corporation International and 27 at Rose Hills Memorial Park & Mortuary.

    But if you're interested in companies where you might earn a high salary, maintenance workers tend to earn the biggest salaries at Estes Express Lines, Sysco, and Bank of Labor. Take Estes Express Lines for example. The median maintenance worker salary is $46,070. At Sysco, maintenance workers earn an average of $43,236, while the average at Bank of Labor is $43,053. You should take into consideration how difficult it might be to secure a job with one of these companies. While Estes Express Lines has 0 job listings for maintenance workers, Sysco and Bank of Labor only have 5 and 2 job listings respectively.

    View more details on maintenance worker salaries across the United States.

    In general, maintenance workers fulfill roles in the hospitality and government industries. While employment numbers are high in those industries, the maintenance worker annual salary is the highest in the health care industry with $39,716 as the average salary. Meanwhile, the professional and manufacturing industries pay $38,703 and $35,474 respectively. This means that maintenance workers who are employed in the health care industry make 16.8% more than maintenance workers who work in the finance Industry.

    The three companies that hire the most prestigious maintenance workers are:

      What Groundskeeping Maintenances Do

      A Groundskeeping Maintenance Worker performs several skilled and semi-skilled tasks in grounds keeping and building trade areas. They maintain turf places, including weed control and Integrated Pest Management. They also cut and install window glass. These professionals replace broken pipes, replace gaskets, replace washers, replace faucets, flush sewer lines, and clean clogged drains. A Groundskeepipng Maintenance Worker must know how to operate hand equipment and power tools and identify and repair minor roof leaks.

      In this section, we take a look at the annual salaries of other professions. Take groundskeeping maintenance for example. On average, the groundskeeping maintenances annual salary is $7,479 lower than what maintenance workers make on average every year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both maintenance workers and groundskeeping maintenances positions are skilled in facility, hand tools, and building maintenance.

      These skill sets are where the common ground ends though. A maintenance worker responsibility is more likely to require skills like "general maintenance," "osha," "communication," and "safety procedures." Whereas a groundskeeping maintenance requires skills like "groundskeeper," "regular basis," "pest control," and "athletic fields." Just by understanding these different skills you can see how different these careers are.

      Groundskeeping maintenances really shine in the professional industry with an average salary of $29,172. Whereas maintenance workers tend to make the most money in the health care industry with an average salary of $39,716.

      Groundskeeping maintenances tend to reach similar levels of education than maintenance workers. In fact, groundskeeping maintenances are 0.7% less likely to graduate with a Master's Degree and 0.0% less likely to have a Doctoral Degree.

      What Are The Duties Of an Electrical Maintenance Technician?

      An electrical maintenance technician is primarily in charge of installing and repairing electrical systems. Their responsibilities often revolve around liaising with clients to identify their needs, examining electrical damages or defects on houses or establishments, troubleshooting, and performing fixes and replacements as needed. Aside from providing technical support, an electrical maintenance technician may also train junior technicians and monitor their progress. Furthermore, in a company setting, one must conduct regular maintenance checks on electrical systems to ensure a safe and efficient work environment.

      Now we're going to look at the electrical maintenance technician profession. On average, electrical maintenance technicians earn a $15,102 higher salary than maintenance workers a year.

      A similarity between the two careers of maintenance workers and electrical maintenance technicians are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "facility," "general maintenance," and "hand tools."

      But both careers also use different skills, according to real maintenance worker resumes. While maintenance worker responsibilities can utilize skills like "hvac," "customer service," "snow removal," and "maintenance tasks," some electrical maintenance technicians use skills like "control systems," "production equipment," "trouble shooting," and "ac."

      On average, electrical maintenance technicians earn a higher salary than maintenance workers. There are industries that support higher salaries in each profession respectively. Interestingly enough, electrical maintenance technicians earn the most pay in the manufacturing industry with an average salary of $55,389. Whereas, maintenance workers have higher paychecks in the health care industry where they earn an average of $39,716.

      On the topic of education, electrical maintenance technicians earn similar levels of education than maintenance workers. In general, they're 0.7% less likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.

      How a Building Maintenance Technician Compares

      A building maintenance technician is a professional who takes responsibility for keeping the repair tools and other supplies in good condition. Building maintenance technicians make sure that a facility operates pretty well. The technicians need to familiarize the security of the buildings. They maintain buildings through repairs and safety checks. It is their job to care for industrial and commercial facilities and determine maintenance needs. Some of them are in charge of the landscape and perform primary janitorial work.

      The third profession we take a look at is building maintenance technician. On an average scale, these workers bring in higher salaries than maintenance workers. In fact, they make a $2,845 higher salary per year.

      By looking over several maintenance workers and building maintenance technicians resumes, we found that both roles utilize similar skills, such as "facility," "hand tools," and "building maintenance." But beyond that the careers look very different.

      There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a maintenance worker is likely to be skilled in "general maintenance," "communication," "safety procedures," and "flower beds," while a typical building maintenance technician is skilled in "dexterity," "equipment maintenance," "air compressors," and "maintenance services."

      Additionally, building maintenance technicians earn a higher salary in the media industry compared to other industries. In this industry, they receive an average salary of $51,712. Additionally, maintenance workers earn an average salary of $39,716 in the health care industry.

      When it comes to education, building maintenance technicians tend to earn similar education levels than maintenance workers. In fact, they're 1.5% less likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.

      Description Of a Facility Maintenance Technician

      A facility maintenance technician is responsible for inspecting the safety and security of the facilities, including the operational tools, equipment, and machinery, to avoid potential hazards in the production area and maintain timely project deliverables. Facility maintenance technicians perform a regular check on the equipment, identifying glitches and inconsistencies, and repairing defective components to avoid delays in operation. They also install and assemble new machines, requiring them to have comprehensive knowledge of reading schematics and blueprints. A facility maintenance technician records incident reports and suggests immediate safety actions to management.

      The fourth career we look at typically earns lower pay than maintenance workers. On average, facility maintenance technicians earn a difference of $126 lower per year.

      While their salaries may vary, maintenance workers and facility maintenance technicians both use similar skills to perform their jobs. Resumes from both professions include skills like "facility," "hand tools," and "building maintenance."

      While some skills are shared by these professions, there are some differences to note. "general maintenance," "communication," "flower beds," and "leaf blower" are skills that have shown up on maintenance workers resumes. Additionally, facility maintenance technician uses skills like boilers, cmms, air compressors, and chillers on their resumes.

      In general, facility maintenance technicians make a higher salary in the manufacturing industry with an average of $47,973. The highest maintenance worker annual salary stems from the health care industry.

      In general, facility maintenance technicians reach similar levels of education when compared to maintenance workers resumes. Facility maintenance technicians are 0.5% more likely to earn their Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.