How To Become A Major Account Representative: What It Is and Career Path

What is a major account representative and how to become one

Updated January 8, 2025

4 min read

Quoted expert

Kaustav Misra Ph.D.

These are professionals that handle major customer accounts for their organizations. The major account representative attends to customer needs while ensuring they remain loyal to the brand. Being the first point of contact, they resolve sales issues. As the major account representative, you are responsible for developing sales strategies that, when implemented, would increase the customer base. You discover new sales opportunities through which you promote the products and services of the company. Also, you submit reports on the progress of existing and prospective customers to upper management.

A major account representative must possess communication, time management, teamwork, problem-solving, and negotiation skills. However, you will need at least a bachelor's degree in marketing or a related field to work for any company. Prior experience in a similar role will also give you an edge. Plus, you must be proficient in MS Office. Approximately, you will earn $30.04 per hour, resulting in average annual pay of $62.475.

What general advice would you give to a major account representative?

Kaustav Misra Ph.D.

Associate Dean, Central Connecticut State University

I have spent almost two decades in the higher education industry and about a decade in administration. I often advised students, and it is astonishing to see how many of these students do not plan for their future. A good plan is a starting point to lead a good and successful career and life. Hence, by all means, it is worth noting that developing a future-oriented focus is important, so taking time to streamline the plan should be an important exercise for every graduate before they begin to do anything.

ScoreMajor Account RepresentativeUS Average

Salary

3.2

Avg. Salary $40,700

Avg. Salary $59,228

Stability level

7.1

Growth rate 4%

Growth rate 0.3%

Diversity

3.8

Race

American Indian and Alaska Native 0.23%

Asian 5.14%

Black or African American 3.83%

Hispanic or Latino 14.21%

Unknown 3.71%

White 72.87%

Gender

female 33.54%

male 66.46%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

7.1

Stress level is high

7.1 - high

Complexity level

8.4

Complexity level is challenging

7 - challenging

Work life balance

4.9

Work life balance is fair

6.4 - fair

Key steps to become a major account representative

Explore major account representative education requirements

Most common major account representative degrees

Bachelor's

81.3 %

Associate

9.1 %

Master's

4.3 %

Start to develop specific major account representative skills

Skills	Percentages
Business Sales	12.35%
HR	9.84%
Geographic Territory	8.51%
CRM	7.72%
ADP	6.50%

Complete relevant major account representative training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New major account representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a major account representative based on U.S. Bureau of Labor Statistics data and data from real major account representative resumes.

Research major account representative duties and responsibilities

Manage campaigns to maximize ROI, performance, impact and relevance for current clients.
Lead the execution and management of sales cycles and deliver transparency through utilization of multiple CRM's.
Maintain activity within a CRM system and manage accurate forecasting.
Account analysis and preparation, assessing customer needs, and preparation of professional sales recommendations tailor to each customer s business.

Prepare your major account representative resume

When your background is strong enough, you can start writing your major account representative resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a major account representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable major account representative resume templates

Build a professional major account representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your major account representative resume.