How to hire a mall manager

How to hire a mall manager, step by step

Here's a step-by-step mall manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a mall manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new mall manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your mall manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a mall manager for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A mall manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, mall managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of mall managers and their corresponding salaries.

   Type of Mall Manager	Description	Hourly rate
   Mall Manager		$10-20
   Part-Time Key Manager	A part-time key manager is a senior manager employed to work part-time. Key managers are hired for their expertise and experience for business development and growth to increase revenues, production, and profits... Show more	$22-54
   Showroom Manager	A showroom manager works in retail showrooms that sell vehicles, appliances, furniture, and electronics. Aside from promoting sales, a showroom manager supervises teams and ensures that the sales floor is visually appealing and inviting towards customers... Show more	$24-49

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Product Knowledge
   • Sales Floor
   • Customer Satisfaction
   • Inventory Control
   • Loss Prevention
   • Cash Management
   • Square Foot
   • Simon
   • Vendor Contracts
   • Retail Sales
   • Cost Control
   • Property Management
   • ROI

   Check all skills

   Responsibilities:

   • Recruit, train, and perform timekeeping in addition to accountability for balancing books and bank deposits.successfully manage and direct employees.
   • Act as liaison between Simon tenant's coordination, leasing, SBV, SBN, and field vendors/contractors.
   • Supervise the replacement of three 200hp HVAC motors, three flakt fans, install 750 ton chiller and add new tower.
   • Facilitate safety training meetings and exercises using Microsoft PowerPoint to help employees understand the potential safety hazards in their work environment.
   • Co-Manage million dollar jewelry department in a fast pace and highly competitive work environment.

3. Make a budget

   Including a salary range in your mall manager job description is one of the best ways to attract top talent. A mall manager can vary based on:

   • Location. For example, mall managers' average salary in louisiana is 39% less than in rhode island.
   • Seniority. Entry-level mall managers 48% less than senior-level mall managers.
   • Certifications. A mall manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a mall manager's salary.

   Average mall manager salary

   $14.90hourly

   $30,986 yearly

   ---

   Entry-level mall manager salary

   $22,000 yearly salary

   Updated December 17, 2025

4. Writing a mall manager job description

   A good mall manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a mall manager job description:

   Mall manager job description example

   Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all.
   
   In order to stay at the top of our game, we're always looking to level-up with outstanding people who provide the kind of above-and-beyond service that inspires Nike fans for life!
   
   As a member of Nike Retail, you'll be part of a diverse & inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and an overall benefits package that's among the best around, we're pretty confident you're gonna love it here!
   More About This Role
   
   If you love leading people and have a passion for retail, then the Nike Coach position is right up your alley. We're here to deliver a premium experience for our Nike teammates and our consumers, and a Coach plays a vital role in making this happen. Your understanding of store operations brings clarity to your team, and your ability to empower peers and direct reports gets results.
   
   In addition to shared leadership responsibilities, you will focus on one of three Areas of Expertise where you'll gain critical experiences that help propel you along your development journey.
   
   * Consumer Experience. With the consumer at the heart of everything we do, you'll help shape how world-class service looks throughout the store, bringing the Nike experience-both physical and digital-to life for our fans every step of the way.
   * Athlete Services. In this role, you'll ensure your store is staffed with amazing people by attracting, assessing, and onboarding your future teammates. In addition, you'll equip store employees with the tools they need to be successful in their day-to-day tasks. Most importantly, you'll help foster a vibrant, inclusive, and fun work culture.
   * Product Life Cycle. From receiving in the stockroom to visual merchandising on the sales floor, you'll make sure that the consumer always has access to the right product at the right time.
   
   No matter the location or position, every Nike employee shares one unifying mission: To bring inspiration and innovation to every athlete in the world.
   
   If you have a body, you're an athlete

   Copy this example

   

5. Post your job

   There are a few common ways to find mall managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your mall manager job on Zippia to find and recruit mall manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit mall managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new mall manager

   Once you've found the mall manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new mall manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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