Mall manager job description

Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all.

In order to stay at the top of our game, we're always looking to level-up with outstanding people who provide the kind of above-and-beyond service that inspires Nike fans for life!

As a member of Nike Retail, you'll be part of a diverse & inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and an overall benefits package that's among the best around, we're pretty confident you're gonna love it here!
More About This Role

If you love leading people and have a passion for retail, then the Nike Coach position is right up your alley. We're here to deliver a premium experience for our Nike teammates and our consumers, and a Coach plays a vital role in making this happen. Your understanding of store operations brings clarity to your team, and your ability to empower peers and direct reports gets results.

In addition to shared leadership responsibilities, you will focus on one of three Areas of Expertise where you'll gain critical experiences that help propel you along your development journey.

* Consumer Experience. With the consumer at the heart of everything we do, you'll help shape how world-class service looks throughout the store, bringing the Nike experience-both physical and digital-to life for our fans every step of the way.
* Athlete Services. In this role, you'll ensure your store is staffed with amazing people by attracting, assessing, and onboarding your future teammates. In addition, you'll equip store employees with the tools they need to be successful in their day-to-day tasks. Most importantly, you'll help foster a vibrant, inclusive, and fun work culture.
* Product Life Cycle. From receiving in the stockroom to visual merchandising on the sales floor, you'll make sure that the consumer always has access to the right product at the right time.

No matter the location or position, every Nike employee shares one unifying mission: To bring inspiration and innovation to every athlete in the world.

If you have a body, you're an athlete

At Ann Taylor, we believe in the modern woman's feminine strength, her remarkable willpower, her unapologetic independence and her strong sense of self and purpose. For over 60 years, we've passionately provided signature style so that she can navigate her world with confidence and ease. We are dedicated to integrating both style and soul into everything we do. It means delivering the remarkable quality she values - from fabric to wearability to fit - so that she is confident and stylish as she embraces every aspect of her full life. We are moved by how she shows up for others and are equally committed to showing up for her. Whether through ease of dressing, to delighting experiences, to our women-to-women community programs, we aspire to empower and support her always, with style and soul.

We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.

Ready to apply? We currently have an opportunity for a ANN TAYLOR Mall Of America to join our team located at our Store 1183-Mall Of
America-ANN-Bloomington,
MN 55425.

Position Overview:

Position Overview:
Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.

Primary Responsibilities/Accountabilities:
Embraces our values & sets an example through his/her behaviors Responsible for compliance with all ANN INC. practices and procedures Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads

Revenue Generation:
Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store's overall goals

Client Experience:
Provides excellent client service by anticipating the client's needs, exceeding expectations, and adhering to ANN INC. service experience standards Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients Addresses client concerns, coming to resolution when possible, and involving management where appropriate Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional Takes ownership, solicits and incorporates feedback for professional growth and development - Consistently receives positive, unsolicited client feedback Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences Embraces our values and behaviors and inspires team by leading by example through his/her words and actions - Supports an environment of learning and trust by acting as a positive role model Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws

Operations:
Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.) Meets merchandise processing standards and maintains an organized and accessible work area Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.) Participates and assists in the preparation for the stores' inventory Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business Follows all ANN INC. operational guidelines, processes, and procedures Reviews Bulletin Boards daily

Technical Expertise:
Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments) Is proficient in using Distributed Order Maintenance (DOM's) and StyleFinder to locate product for clients and processes transactions accurately Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold Operates and understand the functions of the PDT

Product/Brand Management:
Understands and can clearly articulate the Company's brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients Lives the ANN INC. Purpose, Values & Behaviors, Practices in all interactions Participates in and attends Store MeetingsProactively uses associate education tools to build product and styling knowledge with his/her peers Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines Packages and wraps client purchases according to ANN INC. standards

Position Requirements:
Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store AssociatesAccuracy: Ability to handle cash and provide change without error Schedule: Remains flexible in scheduling that meets the needs of the business Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room

Educational Requirements and Experience:
Minimum Requirements: High School Diploma or GEDMinimum one year sales associate or relevant experience in the services industry with proven results

Location:
Store 1183-Mall Of
America-ANN-Bloomington,
MN 55425
Position Type:
Regular/Part time
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Unternehmensbeschreibung

Willkommen bei H&M! Werde Teil eines großartigen Teams, in dem du so sein kannst, wie du bist. In jedem unserer Stores teilen wir die Überzeugung, dass alles möglich ist, weil wir es gemeinsam möglich machen.

Unsere Unternehmenswerte begleiten uns jeden Tag und stellen die Basis unserer Arbeit dar:

* Wir sind ein Team
* Wir glauben an den Menschen
* Unternehmerisches Denken und Handeln
* Ständige Verbesserung
* Kostenbewusstsein
* Offen und gerade heraus
* Keep it simple

Wenn du dich mit diesen Werten identifizieren kannst, dann suchen wir genau dich!

Stellenbeschreibung

Wir brauchen Menschen, die Spaß an Mode & Verkauf haben. Kommunikative Teamplayer, die in einem sich schnell verändernden Arbeitsumfeld, den Fokus immer auf unsere KundInnen legen, die eigenständig Verantwortung übernehmen und den Mut haben neue Wege zu gehen.

Dein Job als H&M- Sales Advisor beinhaltet viel Verantwortung - und eine Menge Spaß.

Qualifikationen

Auf deiner To-Do-Liste stehen folgende Aufgaben:

* Kundenservice wird bei uns großgeschrieben. Du sorgst dafür, dass unseren KundInnen durch Sauberkeit, Größenverfügbarkeit und attraktive Warenpräsentation immer ein großartiges Einkaufserlebnis ermöglicht wird und trägst so zu Umsatz und Rentabilität in deinem Store bei.
* Du bist dafür mitverantwortlich dein Lager immer ordentlich und den Warenfluss effizient zu halten, um unseren KundInnen stets die bestmögliche Größenauswahl anzubieten.
* Ein "Bitte" und "Danke" ist selbstverständlich. Du stellst sicher, dass die Kassenroutinen befolgt werden und machst auf Angebote und Aktivitäten aufmerksam, um Umsatz und Kundenzufriedenheit zu maximieren.
* Du hältst unseren Kabinenbereich sauber und ordentlich und kannst unseren KundInnen auch hier durch gute Beratung ein schönes Einkaufserlebnis bereiten.

Du teilst dein Wissen und deine Fertigkeiten mit deinen KollegInnen und bietest Hilfe an, wo sie gebraucht wird, um eine positive Arbeitsatmosphäre zu schaffen.

Zusätzliche Informationen

Dein monatliches Bruttogehalt auf geringfügiger Basis wird dem Vollzeitgehalt - je nach Stundeneinsatz - entsprechend angepasst. Dieses beträgt ab €1.800,- (14 mal jährlich). Es besteht, je nach Qualifikation und Erfahrung, die Bereitschaft zur Überzahlung.

Bewirb dich jetzt mit Lebenslauf und aussagekräftigem Motivationsschreiben und werde Teil unseres großartigen Teams bei H&M!