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Malvern Institute jobs

- 47 jobs
  • Admissions Data & Performance Manager - Remote

    American Addiction Centers 4.3company rating

    Remote or Brentwood, TN job

    If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit. Responsibilities Job Summary The Admissions Data & Performance Manager is a key leadership role, collaborating with the Vice President of Admissions to drive performance, accountability, and operational accuracy in the Admissions Call Center. This is achieved by translating data into actionable strategies. This person will be analytical, adaptable, organized, detail-oriented, and proactive. The manager's core duties include overseeing all admissions reporting, identifies performance patterns, supports leadership with accurate forecasting, data governance, and operational readiness. Ultimately, the manager ensures the team has accurate data for setting clear performance expectations and efficient processes to meet organizational goals. Duties and Responsibilities:Data & Reporting * Own, manage, and optimize all admissions dashboards (daily, weekly, monthly). * Track and analyze KPIs including call volume by type, conversion rates, utilization, abandonment, hold time, and cancels/rejections etc. * Build, maintain, and enhance all reporting tools within CRM and call tracking platforms. * Identify trends or anomalies and present findings to leadership. * Provide clear, actionable reporting summaries to support operational decisions. Performance Analytics * Identify performance patterns across calls, leads, opportunities, conversions, and agent behavior. * Translate data insights into coaching recommendations for supervisors and managers. * Conduct root cause analyses to diagnose dips in conversion, call quality, or responsiveness. * Evaluate lead quality and performance outcomes to inform collaboration with Marketing and Referral sources. * Support performance improvement initiatives with targeted analytical insights. Forecasting & Staffing Support * Forecast call volume, admission flow, and hourly staffing needs. * Provide data-driven recommendations for scheduling, hiring, and workforce allocation. * Identify bottlenecks during peak demand periods and recommend solutions. * Measure training effectiveness by comparing pre and post training performance across key metrics. * Support leadership in planning for resource needs, budget considerations, and operational changes. Data Governance * Ensure data accuracy and standardization within CRM and call tracking systems. * Maintain data integrity guidelines and support consistent documentation practices across the department. * Train managers and staff on how to interpret and utilize data for daily performance management. * Conduct routine data quality checks and address discrepancies proactively. * Collaborate with system administrators to enhance workflows and data capture logic. Operational & Leadership Support * Serve as a strategic advisor to the VP of Admissions for performance reviews and operational planning. * Conduct periodic audits to assess process adherence, identifying needs for retraining or workflow improvement. * Assist with training development, SOP creation, and operational documentation. * Ensure new initiatives are launch-ready with established workflows, data capture methods, and training alignment. * Provide operational support and leadership coverage when needed, including during VP PTO or high-priority periods. Qualifications Education/ Experience: * Bachelor's Degree Preferred * 3-5 Years in call center operations, admissions, analytics or workforce management. Strong analytical background with experience in KPI reporting and performance insights. * Proficiency with CRM systems, call tracking platforms, and reporting/BI tools. * Advanced Excel/Google Sheets skills (Pivot Tables, Formulas, Data Modeling). * Effective communicator with experience presenting data to leadership. * Experience supporting performance improvement or operational optimization. * Preferred experience includes forecasting, workforce planning, standard operating procedure development, training support, or project management. Physical Requirements AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws * Prolonged sitting at a desk * Must be able to lift 15 pounds at a time American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
    $93k-122k yearly est. Auto-Apply 2d ago
  • Admissions Services Specialist Acute

    Acadia Healthcare 4.0company rating

    Remote or Franklin, TN job

    Acadia Healthcare is seeking remote Admissions Services Specialists to support our Acute Behavioral Health Facilities from coast to coast. is 100% remote. Highlights of this role include: • Ability to verify benefits information for assigned facility. • 1 weekend day shift Friday, Saturday, Sunday • Experience monitoring and processing patient referrals (may include fax referrals). • Respond to inquiries about facilities within policy timeframes. • Support Acadia Healthcare admissions departments throughout the country. As one of the nation's leaders in treating individuals with acute co-occurring mood, addiction, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need. This person will be supporting Acadia Acute Admissions departments around the country in a remote capacity. Responsibilities ESSENTIAL FUNCTIONS: Manage Referral Management Portals Monitor all faxed referrals Monitor all webforms and call center handoffs/rollover referrals Utilize facility admissions/exclusionary criteria to process incoming types of referrals Respond to inquiries about the facility within facility policy timeframes. Document calls inside of Salesforce and follow-up as needed Complete Prior Authorization Pre-Admit the patients in billing system Coordinate with local admissions department regarding bed availability Facilitate intake, admissions, and utilization review process for incoming patients. Perform insurance benefit verifications, disseminating the information to appropriate internal staff. Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations for referrals. Coordinate admission and transfer between levels of care within the facility. Communicate projected admissions to designated internal representative in a timely manner. Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission. STANDARD EXPECTATIONS: Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor's or Master's degree in Behavioral Science, Social Work, Sociology, Nursing, or a related field; in some states, RN, LVN/LPN Knowledge of admission/referral processes, techniques, and tools Familiarity with behavioral health issues and services Solid understanding of financial principles and insurance reimbursement practices Knowledge and proficiency with Salesforce.com (or other CRM application), Concur, and MS Office application. LICENSES/DESIGNATIONS/CERTIFICATIONS: Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates. SUPERVISORY REQUIREMENTS: This position is an Individual Contributor We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHCORP Not ready to apply? Connect with us for general consideration.
    $24k-30k yearly est. Auto-Apply 3d ago
  • Admissions Specialist- Specialty

    Acadia Healthcare 4.0company rating

    Remote or Hollywood, FL job

    100% Remote “Work from Home” Opportunity PURPOSE STATEMENT: As one of the nation's leaders in treating individuals with co-occurring mood, addiction eating disorders and trauma, Acadia Healthcare places a strong emphasis on our admissions and inside sales functions to allow us to help every possible person in need. To this end, Acadia Healthcare is currently interested in hearing from dynamic candidates with proven track record of hitting sales goals, closing skills, prospecting skills who may be a fit for the Admissions Specialist position. The Admissions Specialist will be primarily responsible for converting inquiries into scheduled admissions at our Acadia facilities, and maintaining communications between the organization, referral source, patient and family. ESSENTIAL FUNCTIONS: Support multiple facilities' admissions functions within a given region in an effort to promptly assist clients and their family's seeking treatment. Review prospective admissions against approved admission criteria, policies, and procedures. Initiate contact to gather required clinical and demographic data from patient and other sources. Respond promptly to inquiry calls. Schedule assessments. Assist prospective patients and significant others in seeking treatment. Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission. Coordinate with referral sources. Responsible for maintaining all the documentation involved with the admissions process. OTHER FUNCTIONS: Perform other functions and task as assigned STANDARD EXPECTATIONS: Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. Communicate clearly and effectively to person(s) receiving services and their family members, guests, and other members of the health care team. Develops constructive and cooperative working relationships with others and maintains them over time. Encourages and builds mutual trust, respect, and cooperation among team members. Maintains regular and predictable attendance. Conscientious, highly organized and able to prioritize multiple tasks when busy. Ability to work well under pressure and in crisis situations. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: College degree preferred Two years' experience in healthcare admissions, preferably in the mental health or substance abuse field, or related experience preferred LICENSES/DESIGNATIONS/CERTIFICATIONS: Registered, Certified or Licensed Addictions Counselor a plus Employee Perks Ability to work 100% remotely Competitive wage Strong incentive bonus plan Tuition reimbursement program Full benefits package including Health/Dental/Eye/Life Insurance; FSA & Dependent Care FSA; 401K and EAP services Opportunity to work with a team of enthusiastic individuals who collaborate well together. Acadia is a leading provider of behavioral healthcare services in the United States and Puerto Rico, operating 253 treatment facilities across 38 states. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHCORP #LI-AH
    $23k-32k yearly est. Auto-Apply 39d ago
  • Military and Veteran Liaison

    Acadia Healthcare 4.0company rating

    Remote job

    Overview Military & Veteran Liaison Division: Military & First Responders / Acadia Healthcare Our Mission At Acadia Healthcare, we Lead Care with Light. We're driven by one purpose: to deliver exceptional, compassionate treatment for those who serve our nation. Through our Military & First Responder (MFS) programs, we provide evidence-based behavioral health care designed specifically for active-duty service members, veterans, and their families. We're seeking a Military & Veteran Liaison who shares that mission-to expand access to life-changing behavioral health services and build lasting relationships across military and veteran communities nationwide. This role is a marketing position for the local Atlanta area. About the Role The Military & Veteran Liaison plays a vital role in connecting military and veteran referral sources with Acadia's specialized treatment programs. This individual serves as both a strategic relationship builder and care coordinator, ensuring every referral is managed seamlessly from initial inquiry through admission and discharge. You'll identify opportunities to expand our outreach, strengthen referral partnerships with VA Medical Centers and active-duty bases, and represent Acadia's programs at conferences and community events. Compensation & Benefits We value your expertise and dedication-and we invest in your success. Competitive Base Salary commensurate with experience Eligible for Military & Veteran Liaison Incentive Plan Comprehensive Medical, Dental, and Vision Insurance 401(k) Plan with Company Match Paid Time Off (PTO) and recognized holidays Company-paid Basic Life and AD&D Insurance Employee Assistance Program (EAP) and mental wellness resources Opportunities for professional growth and advancement within Acadia's nationwide network Why Join Acadia At Acadia, you'll be part of a team united by purpose-to restore hope, rebuild lives, and serve those who've served us. Our national reach and mission-driven culture offer meaningful opportunities to make a lasting impact on the military and veteran communities we're privileged to support. Responsibilities Key Responsibilities Conduct market assessments to identify opportunities in underserved areas for military and veteran behavioral health programs. Establish and maintain trusted relationships with decision-makers within VA Medical Centers, Department of Defense networks, and other referral sources. Conduct regular in-person visits to educate partners and stakeholders about Acadia's MFS services. Develop and deliver tailored presentations to referral sources and community organizations. Represent Acadia at military and behavioral health conferences and networking events. Manage the referral process from initial contact through admission-ensuring responsiveness, accuracy, and coordination between referral sources and facilities. Serve as the central liaison for all communications related to patient placement, clinical updates, and discharge coordination. Document all outreach, referrals, and contacts in Salesforce. Achieve monthly referral and business development goals through strategic engagement and collaboration. Qualifications What You'll Bring 3-5 years of experience driving business results in healthcare, preferably within behavioral health or military programs. Proven ability to develop and maintain referral relationships with VA and active-duty installations. Strong communication and presentation skills; able to engage audiences from leadership to clinical teams. Knowledge of DoD requirements, VA processes, and behavioral health referral systems. Proficiency with Microsoft Office Suite and Salesforce CRM. Excellent organizational skills, adaptability, and a self-driven mindset. Willingness to travel up to 60% across the region. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-JR1 Not ready to apply? Connect with us for general consideration.
    $29k-57k yearly est. Auto-Apply 15d ago
  • Dietary Aide

    Acadia Healthcare 4.0company rating

    Chantilly, VA job

    Schedule: Full-time Northern Virginia Adolescent Treatment Center is anticipated to open Spring 2026 and will offer Residential Crisis Stabilization Services for adolescents ages 12-17 in a 16-bed facility. Our Dietary Aides are responsible for routine food preparation and delivery services of cold or hot foods in the facility. Responsibilities ESSENTIAL FUNCTIONS: Perform routine tasks related to clean up and sanitation of kitchen, dining or serving areas. Properly prepare, serve and store food in accordance with facility policies. Ensure compliance with state or federal regulations. Prepare foods according to standardized recipes and approved menu. Utilize service methods and food handling techniques to ensure quality. Understand and apply the sanitation procedures needed to provide a safe and healthy environment. Adhere to menu compliance, special diet compliance and report any dietary non-compliance, concern or complaint of patients to dietician, supervisor or manager. Perform other functions and tasks as assigned. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High school diploma or equivalent preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: ServSafe Certification or similar food safety certification, where required by the state and facility. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHGROW Not ready to apply? Connect with us for general consideration.
    $22k-26k yearly est. Auto-Apply 3d ago
  • Director of Clinical Services - New Facility Opening 2026

    Acadia Healthcare 4.0company rating

    Chantilly, VA job

    New residential facility seeking a Director of Clinical Services The Director of Clinical Services will oversee the clinical programs at our new 16-bed Adolescent Residential SUD, Detox, and Crisis Stabilization program in Virginia. This position ensures the delivery of high-quality patient care, program development, and regulatory compliance. The Director is responsible for providing clinical leadership, managing staff, and aligning services with the hospital's mission to treat patients with mental health and substance use disorders. Responsibilities Key Responsibilities: Leadership & Management: Provide strategic direction to clinical teams, including therapists, social workers, and other staff. Oversee day-to-day clinical operations to ensure efficiency and collaboration between departments. Promote a culture of accountability, continuous improvement, and patient-centered care. Serve as a member of the facility leadership team and make independent clinical decisions to ensure quality care. Engage collaboratively with corporate leadership and ensure alignment with organizational goals Program Development & Implementation: Develop, implement, and evaluate evidenced-based clinical programs to meet community needs. Integrate evidence-based practices into treatment plans and ensure their alignment with hospital goals. Lead initiatives to improve patient outcomes and satisfaction while optimizing resource use. Quality & Compliance: Ensure compliance with federal, state, and local regulations, and accrediting bodies like Joint Commission and CMS. Monitor clinical performance metrics and implement corrective actions as needed. Oversee documentation and reporting to maintain accurate patient records. Ensure safety and infection control requirements are met. Staff Development & Supervision: Supervise, mentor, and support clinical staff, promoting professional growth and competency. Provide clinical supervision to clinical staff as needed, ensuring all clinical staff are trained on and consistently implement evidenced-based practices - including assessments, implementation of measurement-based care, and evidenced-based interventions Engage in regular fidelity monitoring of clinical programming and groups delivered by clinical staff to ensure alignment with evidenced-based practices and provide ongoing trainings when drift occurs Manage hiring, development, training, and performance management of staff to ensure effective operations. Conduct regular reviews of caseloads to optimize utilization of services. Provide training and oversight for staff, including CPR, de-escalation, and other required certifications. Collaboration & Communication: Work with hospital leadership to align clinical services with hospital-wide initiatives. Work with hospital leadership to ensure alignment with corporate leadership and in alignment with organizational initiatives and values. Serve as a liaison between clinical staff, administration, and external partners, fostering clear communication. Engage with community organizations and healthcare providers to enhance patient access to services. Additional Responsibilities: Direct crisis intervention efforts and oversee case planning and care coordination. Maintain a limited caseload when necessary and provide onsite coverage for other programs. Develop operating policies and ensure alignment with regulatory requirements and standards of care. Recognize patient safety as a top priority and work to resolve complaints if needs are unmet. Participate in on-call rotation schedule as determined and required by facility. Support business development, engage with local community groups, participate in education events, and collaborate with referral sources to build and maintain strong relationships. Qualifications Qualifications: Education: Master's degree in social work, Psychology, Counseling, or a related field required. Licenses/Certifications: Current state licensure (LCSW, LPC, LMFT, or equivalent) required. CPR and de-escalation certification required (training available upon hire). Experience: Minimum of 5-7 years of clinical leadership experience in behavioral health. Proven track record of program development, staff supervision, and operational oversight. Familiarity with regulatory standards (e.g., Joint Commission, CMS) and experience ensuring compliance. Preferred Qualifications: Experience in an inpatient psychiatric or behavioral health hospital. Knowledge of performance improvement methodologies such as Lean or Six Sigma. Benefits: Competitive salary Comprehensive health, dental, and vision insurance 401(k) with company match Paid time off and holidays Opportunities for professional development and continuing education While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-AM1 #LI-ONSITE AHCORP
    $88k-127k yearly est. Auto-Apply 45d ago
  • Therapist II

    Acadia Healthcare Inc. 4.0company rating

    Chantilly, VA job

    Schedule: Full-time Northern Virginia Adolescent Treatment Center is anticipated to open Spring 2026 and will offer Residential Crisis Stabilization Services for adolescents ages 12-17 in a 16-bed facility. Our Therapists diagnose and treat mental and emotional disorders, whether cognitive, affective or behavioral. ESSENTIAL FUNCTIONS: * Apply psychotherapeutic techniques and interventions in the delivery of services to individuals and families for the purpose of treating such diagnosed emotional and behavioral health disorders. * Conduct psychosocial assessment and develop an initial discharge plan. * Conduct individual, group or family sessions as appropriate for the treatment plan of the patient. * Provide initial treatment planning for patient based on assessment and coordinate any additional services needed and revise as necessary. * Maintain documentation of therapy services provided to each patient, according to facility and professional standards and revise as needed. * Maintain a caseload as assigned. * Participate in treatment team meetings and collaborate with other staff to facilitate services for the patient as appropriate to their treatment plan. * May provide these services in an inpatient or outpatient setting. * Provide case management, discharge planning or after-care planning according to treatment plan. * May assist in educating and training staff on behavior management or therapeutic crisis intervention. * May coordinate various clinical and psychosocial or educational activities with patient and their families. * Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. OTHER FUNCTIONS: * Perform other functions and tasks as assigned. LICENSES/DESIGNATIONS/CERTIFICATIONS: * State or national licensure for professional therapy providers required. * CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). * First aid may be required based on state or facility. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * Master's degree in Psychology, Social Work, Counseling or other recognized therapeutic field required. * Two or more years' experience as a therapist with one or more years' experience with the specific population of the facility required. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHGROW
    $33k-63k yearly est. 3d ago
  • Revenue Cycle Manager

    Acadia Healthcare 4.0company rating

    Remote or Franklin, TN job

    Now Hiring: Revenue Cycle Manager Our Passion: We exist to Lead Care With Light. We need passionate, talented people working together who share our desire to provide the best quality care to our patients and lead the fight against the opioid epidemic. We are prepared to treat the entire disease, not just a piece of it. Our Network That Serves Nationwide: Acadia Healthcare's Comprehensive Treatment Centers (CTC) division operates 170+ CARF-accredited outpatient opioid treatment programs (OTPs) nationwide, serving patients undergoing treatment for opioid use disorder (OUD). As the leading provider of medication-assisted treatment (MAT) in the nation, we care for more than 74,000 patients daily. Our mission is to deliver comprehensive care, combining therapies with safe and effective medications. Our team stands at the forefront of the battle against the opioid epidemic. Location: Fully Remote Hours: Monday-Friday, 40 hours a week Our Benefits: Comprehensive Medical, Dental, & Vision insurance Competitive 401(k) plan with company match Company paid group term life insurance and short-term disability Generous PTO: Paid vacation, personal time, sick Leave, and extended sick leave Employee Assistance Program (EAP) offering continued support to employee lifestyle and well-being Career advancement opportunities across a leading national network Your Job as a Revenue Cycle Manger: The Revenue Cycle Manager leads, trains and motivates a team of employees within the Central Business Office (CBO). This is a key role in the organization that is central to the success of the business office and company goals. Job Responsibilities: Assist in implementing the day-to-day functions of the Billing/Collection department. Oversee and streamline Billing/Collection and accounts receivable processes. Implement written policies and procedures that govern Billing/Collection and accounts receivable functions. Plan and implement quality assurance for all processes. Special program/billing planning and implementation. Conduct routine staff meetings regarding Billing/Collection planning and implementations. Assist in standardizing the methods in which work will be accomplished. Assist with the implementation of a new systems (if/when needed). Assist in preparing financial and statistical reports as directed and ensure that the Billing/Collection team has performed month end closing procedure within the established timeframe. Trend open accounts receivable and work with staff to ensure accounts receivable is being worked. Assist in preparing monthly financial statements to include preparing monthly balance sheets, income reports, etc., as required/directed. Responsible for auditing Billing Specialist I “Billing Packets” to ensure that all payers were billed and that the billing spreadsheet matches what was uploaded to the clearinghouse. Responsible for auditing Billing Episodes for all new staff until there is complete confidence the employee understands and is accurately updating Billing Episodes. Weekly reporting to the RBOD an overview of the week. Proven ability to perform strategic planning and priority setting for the Billing/Collection Team. Collaborate with the team to develop systems and processes to improve processes and procedures. Assigns and allocates resources as required to ensure goals for ageing and receivables are met. Assists with Medical Billing/Collection Job Duties as needed which may include Track, fix, re-bill, and follow-up on unpaid claims; Contact insurance companies regarding denials; Verify Insurance; Send medical records for claims as well as insurance audit; Post charges; Work up accounts for refunds and Appeal claims if necessary. Ensure staff perform month end closing procedure within the established timeframe and assist as needed. Directing work, resolving conflict, and fostering a healthy teamwork environment. Work in coordination with other Managers and Directors to ensure that all processes are consistent throughout the team. Maintains current knowledge of coding guidelines using CPT, HCPCS II and ICD-9/10 materials. Responsibilities include interviewing and selecting candidates that align with company culture and values. Operates in a liaison capacity with the field operations and outside vendors, partners et al. Manage external inquiries such as audits, surveys etc. Responsible for and maintains standards of company policies and procedures to ensure compliance and standardization at office level. Qualifications Your Education, Skills, & Qualifications: High school diploma or equivalent; prefer some college or technical school coursework. Three recent years of experience in healthcare medical Billing/Collection, preferred. 3 years of Management/Supervisory experience, preferred. Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint. Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality. Excellent interpersonal skills include the ability to interact effectively and professionally with individuals at all levels; both internal and external. Proven record for improving process efficiencies and problem solving. Strong leadership skills with an ability to motivate direct reports. Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-AH #LI-BS1 Not ready to apply? Connect with us for general consideration.
    $87k-115k yearly est. Auto-Apply 25d ago
  • Substnace Use Counselor- Registered, Hybrid

    Acadia Healthcare 4.0company rating

    Remote or Santa Ana, CA job

    Outpatient MAT Opioid Treatment Program Seeking: Substance Use Counselor Requirements: AOD registration required (RADT, SUDRC, RAC) Registration/Certification must be obtained from a California-approved Counselor Certification Organization (CAADE, CADTP or CCAPP). Full Time Hours: Early morning hours offering a great work/life balance! Monday - Friday 5:00 AM - 1:30 PM Hybrid position Our Benefits: Semi-Annual Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time Employer-paid clinical supervision (free to employees) Free and unlimited access to 500+ accredited Continuing Education Units (CEUs) Employee Assistance Program (EAP) offering continued support to employee lifestyle and well-being Opportunity for growth that is second to none in the industry Our Team: Santa Ana Comprehensive Treatment Center (CTC), located in Santa Ana, CA, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our counseling team provides compassionate, high-quality counseling and therapy to patients that are seeking recovery from Opioid Use Disorder. Your Job as a Substance Use Counselor: The Substance Use Counselor is instrumental in our patient's treatment and recovery from opioid use disorder. Substance Use Counselors provide high quality, compassionate care through various mediums which include both individual and group counseling sessions. Job Responsibilities: Provide high quality, compassionate guidance in both individual and group counseling sessions. Plan, oversee, facilitate and document patient's recovery. Co-facilitate assigned group or family sessions as needed. Ensure all documentation regarding patient care, treatment, and incidents is completed timely and in a clear, concise manner. Prepare individual treatment plans for each assigned patient. Initial assessments as well as follow up assessments. Evaluate patient needs and determine if referrals to other programs or facilities are needed. May plan for aftercare for assigned patients. Provide crisis intervention to patients, as needed. Provide case management duties for patients, ensuring individualized quality care as needed. Act as a liaison between referral sources and patients, as needed. Compensation for roles at Santa Ana CTC varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. As required by local law, Santa Ana CTC provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below. Role Location: California Calculated Salary Range for role: $27.00 - $29.00 per hour. Eligible positions may qualify for student loan forgiveness through HRSA, depending on clinic site eligibility. Check your eligibilty here: HRSA Eligibility Qualifications Required Education, Skills, and Qualifications: HS graduate or equivalent required; Prefer Bachelor's or Master's degree in social or health services field; Degree must be from an accredited college or university. Previous experience in addiction recovery or behavioral health settings, such as outpatient, residential, or correctional facilities. Familiarity with Medication-Assisted Treatment (MAT), including methadone, buprenorphine, and naltrexone. Experience conducting individual and group counseling sessions focused on substance use recovery. Knowledge of evidence-based practices, such as Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), and relapse prevention techniques. Documentation experience, including maintaining clinical notes, treatment plans, and progress updates in accordance with state and federal guidelines. Familiarity with state regulatory standards (e.g., 42 CFR Part 2, HIPAA, Joint Commission standards). Experience collaborating in a multidisciplinary team with medical staff, case managers, and peer support specialists. Required Licenses/Certifications: AOD Registration is required. Registration/Certification must be obtained from a California-approved Counselor Certification Organization (CAADE, CADTP or CCAPP). We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHCTC #LI-CTC #LI-JS2 Not ready to apply? Connect with us for general consideration.
    $27-29 hourly Auto-Apply 10d ago
  • LPN Nurse Supervisor - Outpatient MAT

    Acadia Healthcare 4.0company rating

    Winchester, VA job

    Outpatient MAT Opioid Treatment Program (OTP) Seeking: LPN Nurse Supervisor Full-Time Hours: Monday - Friday 5:30 AM - 1:30 PM Rotating Saturdays 5:45 AM - 9:15 AM Our Benefits: Semi-Annual Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time Early morning hours offering a great work/life balance Employee Assistance Program (EAP) offering continued support to employee lifestyle and well-being Opportunity for growth that is second to none in the industry Our Team: Winchester Comprehensive Treatment Center (CTC), located in Winchester, VA, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation Our nursing team provides compassionate, high quality safe and efficient medication dispensing to patients that are seeking recovery from Opioid Use Disorder. Your Role as LPN Nursing Supervisor: The LPN Nursing Supervisor is responsible for directing care for patients, facilitating work flows, serving as a resource for staff, and providing team leadership in an outpatient opioid treatment program (OTP) environment. The LPN Nursing Supervisor maintains standards of professional nursing practice in accordance with clinic policy and procedures. ⭐️Additional Benefits of Joining our Nursing Team⭐️ Lower stress environment working in our medication dispensary No heavy lifting of patients/no bedside Stable shifts and schedule (mornings/days only) Early morning hours + early afternoon end time Be a part of helping others in a recovery environment Paid training Role Responsibilities: Responsible for ensuring that the Medication Room of the clinic is in full compliance with all facility or clinic policies, Federal and State Laws and Regulations at all times. Supervises daily clinical operations for staff, makes staff assignments and creates schedules, updates schedules for providers and support staff when changes are made. Supervises and evaluates work activities of nursing, technical, clerical, service or maintenance staff for the work group, and other clinic staff, as directed. Responsible for ensuring that medical records for patients are in compliance with facility or clinic policies, Federal and State Laws and Regulations at all times, will review medical records to ensure compliance. Oversees quality assurance activities and compliance with operational standards, participates in program development, development or implementation of operating policy and procedure, and promotes continuous improvement of workplace safety and environmental practices, as requested. Assists with the recruitment, hiring and training of new staff. May be required to administer medications per physician/provider orders, accurately documents medication administration, and ensure accurate count of controlled substance medication administration on required documents. May be required to perform blood and other specimen collection and processing and reading test results as ordered by Program Physicians. Based on clinic service model, may be required to transport medication to other locations and/or work on a CTC Mobile Unit. Perform other duties as assigned. Qualifications Your Education, Skills, and Qualifications: Graduation from an accredited school of nursing (LPN/LVN) Minimum of 2+ years related nursing practice Supervisory experience preferred, unless otherwise required by State or Licensing requirements. Prefer experience in behavioral health/addiction recovery environment (inpatient or outpatient). Preferred Experience: Previous nursing experience in addiction recovery or behavioral health settings, such as outpatient, residential, or correctional facilities. Familiarity with Medication-Assisted Treatment (MAT), including the safe handling, administration, and documentation of methadone, buprenorphine, and naltrexone. Experience in medication dispensing, monitoring patient dosing, and observing for adverse reactions or medication interactions. Understanding of nursing best practices related to substance use treatment, including trauma-informed care and harm reduction principles. Accurate and timely documentation of medication administration records (MARs), patient vitals, and incident reports in accordance with state and federal guidelines. Knowledge of regulatory compliance requirements (e.g., DEA, 42 CFR Part 2, HIPAA, and Joint Commission standards) related to controlled substances and patient care. Proven ability to collaborate within a multidisciplinary team, including physicians, counselors, case managers, and support staff to ensure coordinated, patient-centered care. Licenses/Certifications: Current LPN/LVN license in Virginia. Current CPR certification where required by state regulation. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-CTC #LI-JW1 Not ready to apply? Connect with us for general consideration.
    $50k-75k yearly est. Auto-Apply 2d ago
  • Manager - Financial Reporting (Hybrid)

    Acadia Healthcare 4.0company rating

    Remote or Franklin, TN job

    Acadia Healthcare is hiring a Manager - Financial Reporting to join our growing team! This role will work hybrid work schedule. Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S. Acadia's management style and philosophy is one of collaboration and flexibility as we create an energetic and team-oriented service delivery system. Our organization values input from employees, physicians, and all strategic alliances. As evidenced in our mission statement, Acadia Healthcare's mission is to create behavioral health centers where people receive care that enables them to regain hope in a supportive, caring environment. We want Acadia to be synonymous with excellent care, phenomenal customer service and an unparalleled commitment to our patients, staff, physicians, and community. PURPOSE STATEMENT: The Financial Reporting Manager is responsible for overseeing certain daily and monthly functions of the financial reporting department. Responsible for general accounting and financial reporting activities, including the preparation, maintenance and reconciliation of certain general ledger accounts and financial statements, such as balance sheets, profit-and-loss statements and capital expenditures schedules. Prepares, records, analyzes and reports accounting transactions and ensures the integrity of accounting records for completeness, accuracy and compliance within accepted accounting policies and principles. Responsibilities ESSENTIAL FUNCTIONS: 1. Fixed Assets Oversight and Consolidation o Review and supervise the work of the Fixed Asset Senior Accountant, ensuring accuracy and consistency in asset capitalization, disposals, and depreciation o Prepare and maintain the consolidated fixed asset rollforward and capital expenditures schedule for management and audit purposes 2. Joint Venture Accounting and Reporting o Oversee financial reporting and accounting activities for Acadia's joint ventures, ensuring adherence to relevant accounting standards and company policies o Coordinate with cross-functional teams to support accurate and timely internal and external reporting, including to joint venture partners 3. Self-Insurance Accounting and Reporting o Perform and review comprehensive accounting for Acadia's self-insured captive, including preparation and analysis of professional and general liability and workers' compensation insurance schedules o Collaborate with actuarial, risk management, and other relevant teams to validate reserve assumptions and reporting accuracy 4. Financial Reporting o Prepare and review supporting schedules for inclusion in quarterly, annual and other SEC filings o Complete and maintain GAAP checklist to ensure all required disclosures are appropriately addressed OTHER FUNCTIONS: · Perform other duties as assigned, including as-needed accounting research and miscellaneous ad hoc analysis STANDARD EXPECTATIONS: · Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. · Develops constructive and cooperative working relationships with others and maintains them over time. · Encourages and builds mutual trust, respect and cooperation among team members. · Maintains regular and predictable attendance. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: · Bachelor's degree in Accounting. · Minimum of seven years of accounting experience. · Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint. · Knowledge of office administration procedures with the ability to operate most standard office equipment. · Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality. · Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external. · Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level. · Self-motivated with strong organizational skills and superior attention to detail. · Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes. · Capable of working within established policies, procedures and practices prescribed by the organization. · English sufficient to provide and receive instructions/directions. LICENSES/DESIGNATIONS/CERTIFICATIONS: · PREFERRED: CPA SUPERVISORY REQUIREMENTS: Supervises a team of employees We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. Not ready to apply? Connect with us for general consideration.
    $70k-94k yearly est. Auto-Apply 32d ago
  • Corporate Project Admissions Director-Acute

    Acadia Healthcare 4.0company rating

    Remote job

    Job Title: Corporate Project Admissions Director As one of the nation's leaders in treating individuals with co-occurring mood, addiction, eating disorders, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need. To this end, Acadia Healthcare is currently interested in hearing from dynamic, results driven candidates who may be a fit for the Corporate Project Admissions Director position. Why This Role Matters: The Corporate Project Admissions Director will be supporting and traveling to Acadia admissions departments around the country. The Corporate Project Admissions Director will act as the Admissions Director at facilities that have a vacancy. In addition, this Director will be responsible for identifying gaps in the admissions process, recognizing training needs, and delivering actionable items to the facility admissions directors that support a smooth and efficient admission process for new patients. Total Rewards Competitive salary + bonus eligibility Comprehensive benefits: medical, dental, vision 401(k) with company match Generous PTO package Professional growth opportunities unmatched in the industry Responsibilities Who Should Apply: Existing Admissions/Intake Directors or highly experienced Team Leads / Admissions Staff with previous supervisory experience as part of an acute psychiatric hospital working with those needing mental health and substance abuse services. Job Functions: Traveling to Acadia facilities serving as the Project Admissions Director and working front end operations staff ( ~100% of the time will be spent traveling / at Acadia facilities) Defining and measuring individual admissions related goals at each facility Supporting and training facility admissions departments on how to meet or exceed their facility's admissions-related performance goals, including ADC, number of admissions, conversion rate, client service productivity and admissions staff engagement Coaching and developing facility admissions departments to improve their ability to build and manage an effective, high-performing admissions team The development and oversight of admissions-related processes, systems and reporting in accordance with facility needs and company standards and best practices Supporting facility admissions teams with building and maintaining relationships with key stakeholders within and outside the organization including facility management and staff, marketers, Admissions Support Center (ASC) leadership and staff and selected referents Participating in Acadia initiatives to improve admissions capabilities and define standards and best practices across the company Essential Responsibilities: Identify Gaps in the Admissions Process - Assess and recognize gaps and opportunities to improve facility admissions operations and key performance indicators. Evaluate facility admission departments' overall functions via standardized tools Utilize corporate and facility telephonic reports to identify and improve admission departments' call data metrics Observe, assess and improve the facility's preadmissions process from initial contact to time of physical admission. The goal being a lean and efficient process to help as many clients as possible Improve Admissions day-to-day operations - Provide key support in the improvement of admissions-related processes, systems, and reporting. Ensure the facility's daily/weekly/monthly inquiry volume targets are being met through monitoring of fax, phone webform; initiate outreach to referral sources and the ASC; lead facility Admissions Departments on conducting outbound calls to referents and call backs on old inquiries; and undertake other actions to help generate inquiries as needed. Provide feedback to the Business Development Director regarding service recovery opportunities. Ensure the department's inquiry calls are followed up on in a timely way and are worked to the close with a constant sense of urgency. Monitor facility admissions staff productivity and performance (e.g. inquiries per staff, conversion rates, time to close) via CRM and adjust processes, schedule, and workload to ensure the admissions team is meeting customer service and goals. Use CRM reports and dashboards, and other data, to monitor progress and identify issues needing corrective action. Regularly review and assess processes to identify areas of need or redundancy. Educate and Train staff on the prior authorization process. Ensure all prior authorizations are completed as agreed by the contracted payor and in accordance with the set timelines. Work in collaboration with the Business Office Director to embed the financial counselors in the admissions processes and to ensure proper verification of benefits. Determines causation and trends for upfront denials, providing recommendations for process improvement.Ensures proper use of Medhost and the dashboard, Wellsky, Salesforce, Concord fax, and other admissions-related technology.Evaluates actual Admissions for compliance with mandatory policy, procedures, and regulatory requirements such as EMTALA. Coach admissions staff - Ensure onsite Admissions Directors regularly coach and develop admissions staff to become more effective in their ability to convert inquiries and provide outstanding customer service. Monitoring all faxed/phone referrals, ASC handoffs, and webforms to ensure efficient response times Listening to inquiry calls and review call notes/inquiry records to identify strengths, areas needing improvement and other coaching points. Reviewing admissions staff performance data (e.g. response times, assessments per shift, admissions per shift) to identify areas for improvement. Conducting individual coaching and feedback sessions with admissions staff to improve their ability to managing incoming business. Conduct regular staff meetings and team building exercises. What We're Looking For: Education: Master's degree in psychology, counseling, social work (clinical field) or RN required Experience: Behavioral Health Admissions: 3+years; Working knowledge of trends and best practices within acute psychiatric hospital industry highly preferred; Senior Leadership or management experience in acute admission setting Travel: Ability to travel to US based Acadia Facilities (~100% of the role) We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHCORP #LI-JS1 Not ready to apply? Connect with us for general consideration.
    $91k-124k yearly est. Auto-Apply 12d ago
  • Substance Use Counselor- Hybrid

    Acadia Healthcare 4.0company rating

    Remote or Murrieta, CA job

    Outpatient MAT Opioid Treatment Program Seeking: Substance Use Counselor- Hybrid Requirements: AOD Registration is required. AOD Certification is preferred. Registration/Certification must be obtained from a California-approved Counselor Certification Organization (CAADE, CADTP or CCAPP). Full Time Hours: Monday - Friday, 5:00 AM- 1:30 PM. This role will be shared with the Riverside CTC location, working 16 hours remotely weekly. Our Benefits: Semi-Annual Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time Employer-paid clinical supervision (free to employees) Free and unlimited access to 500+ accredited Continuing Education Units (CEUs) Employee Assistance Program (EAP) offering continued support to employee lifestyle and well-being Early morning hours offering a great work/life balance Opportunity for growth that is second to none in the industry Our Team: Temecula Valley Comprehensive Treatment Center (CTC), located in Murrieta, CA, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our counseling team provides compassionate, high-quality counseling and therapy to patients that are seeking recovery from Opioid Use Disorder. Your Job as a Substance Use Counselor: The Substance Use Counselor is instrumental in our patient's treatment and recovery from opioid use disorder. Substance Use Counselors provide high quality, compassionate care through various mediums which include both individual and group counseling sessions. Job Responsibilities: Provide high quality, compassionate guidance in both individual and group counseling sessions. Plan, oversee, facilitate and document patient's recovery. Co-facilitate assigned group or family sessions as needed. Ensure all documentation regarding patient care, treatment, and incidents is completed timely and in a clear, concise manner. Prepare individual treatment plans for each assigned patient. Initial assessments as well as follow up assessments. Evaluate patient needs and determine if referrals to other programs or facilities are needed. May plan for aftercare for assigned patients. Provide crisis intervention to patients, as needed. Provide case management duties for patients, ensuring individualized quality care as needed. Act as a liaison between referral sources and patients, as needed. Compensation for roles at Temecula Valley CTC varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. As required by local law, Temecula Valley CTC provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below. Role Location: California Calculated Salary Range for role: $27.00- $27.81 per hour. Eligible positions may qualify for student loan forgiveness through HRSA, depending on clinic site eligibility. Check your eligibilty here: HRSA Eligibility Qualifications Required Education, Skills, and Qualifications: HS graduate or equivalent required; Prefer Bachelor's or Master's degree in social or health services field; Degree must be from an accredited college or university. Previous experience in addiction recovery or behavioral health settings, such as outpatient, residential, or correctional facilities. Familiarity with Medication-Assisted Treatment (MAT), including methadone, buprenorphine, and naltrexone. Experience conducting individual and group counseling sessions focused on substance use recovery. Knowledge of evidence-based practices, such as Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), and relapse prevention techniques. Documentation experience, including maintaining clinical notes, treatment plans, and progress updates in accordance with state and federal guidelines. Familiarity with state regulatory standards (e.g., 42 CFR Part 2, HIPAA, Joint Commission standards). Experience collaborating in a multidisciplinary team with medical staff, case managers, and peer support specialists. Required Licenses/Certifications: AOD Registration is required. AOD Certification is preferred. Registration/Certification must be obtained from a California-approved Counselor Certification Organization (CAADE, CADTP or CCAPP). We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-CTC #LI-JS2
    $27-27.8 hourly Auto-Apply 15d ago
  • Admissions Services Specialist Acute

    Acadia Healthcare 4.0company rating

    Remote or Louisiana job

    Acadia Healthcare is seeking remote Admissions Services Specialists to support our Acute Behavioral Health Facilities from coast to coast. is 100% remote. Highlights of this role include: • Ability to verify benefits information for assigned facility. • 1 weekend day shift Friday, Saturday, Sunday • Experience monitoring and processing patient referrals (may include fax referrals). • Respond to inquiries about facilities within policy timeframes. • Support Acadia Healthcare admissions departments throughout the country. As one of the nation's leaders in treating individuals with acute co-occurring mood, addiction, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need. This person will be supporting Acadia Acute Admissions departments around the country in a remote capacity. Responsibilities ESSENTIAL FUNCTIONS: Manage Referral Management Portals Monitor all faxed referrals Monitor all webforms and call center handoffs/rollover referrals Utilize facility admissions/exclusionary criteria to process incoming types of referrals Respond to inquiries about the facility within facility policy timeframes. Document calls inside of Salesforce and follow-up as needed Complete Prior Authorization Pre-Admit the patients in billing system Coordinate with local admissions department regarding bed availability Facilitate intake, admissions, and utilization review process for incoming patients. Perform insurance benefit verifications, disseminating the information to appropriate internal staff. Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations for referrals. Coordinate admission and transfer between levels of care within the facility. Communicate projected admissions to designated internal representative in a timely manner. Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission. STANDARD EXPECTATIONS: Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor's or Master's degree in Behavioral Science, Social Work, Sociology, Nursing, or a related field; in some states, RN, LVN/LPN Knowledge of admission/referral processes, techniques, and tools Familiarity with behavioral health issues and services Solid understanding of financial principles and insurance reimbursement practices Knowledge and proficiency with Salesforce.com (or other CRM application), Concur, and MS Office application. LICENSES/DESIGNATIONS/CERTIFICATIONS: Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates. SUPERVISORY REQUIREMENTS: This position is an Individual Contributor We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHCORP LA Not ready to apply? Connect with us for general consideration.
    $23k-30k yearly est. Auto-Apply 38d ago
  • Nursing Supervisor LPN - Outpatient MAT

    Acadia Healthcare Inc. 4.0company rating

    Winchester, VA job

    Outpatient MAT Opioid Treatment Program (OTP) Seeking: LPN Nurse Supervisor Full-Time Hours: * Monday - Friday 5:30 AM - 1:30 PM * Rotating Saturdays 5:45 AM - 9:15 AM Our Benefits: * Semi-Annual Bonus Program * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time * Early morning hours offering a great work/life balance * Employee Assistance Program (EAP) offering continued support to employee lifestyle and well-being * Opportunity for growth that is second to none in the industry Our Team: Winchester Comprehensive Treatment Center (CTC), located in Winchester, VA, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation Our nursing team provides compassionate, high quality safe and efficient medication dispensing to patients that are seeking recovery from Opioid Use Disorder. Your Role as LPN Nursing Supervisor: The LPN Nursing Supervisor is responsible for directing care for patients, facilitating work flows, serving as a resource for staff, and providing team leadership in an outpatient opioid treatment program (OTP) environment. The LPN Nursing Supervisor maintains standards of professional nursing practice in accordance with clinic policy and procedures. ️Additional Benefits of Joining our Nursing Team️ * Lower stress environment working in our medication dispensary * No heavy lifting of patients/no bedside * Stable shifts and schedule (mornings/days only) * Early morning hours + early afternoon end time * Be a part of helping others in a recovery environment * Paid training Role Responsibilities: * Responsible for ensuring that the Medication Room of the clinic is in full compliance with all facility or clinic policies, Federal and State Laws and Regulations at all times. * Supervises daily clinical operations for staff, makes staff assignments and creates schedules, updates schedules for providers and support staff when changes are made. * Supervises and evaluates work activities of nursing, technical, clerical, service or maintenance staff for the work group, and other clinic staff, as directed. * Responsible for ensuring that medical records for patients are in compliance with facility or clinic policies, Federal and State Laws and Regulations at all times, will review medical records to ensure compliance. * Oversees quality assurance activities and compliance with operational standards, participates in program development, development or implementation of operating policy and procedure, and promotes continuous improvement of workplace safety and environmental practices, as requested. * Assists with the recruitment, hiring and training of new staff. * May be required to administer medications per physician/provider orders, accurately documents medication administration, and ensure accurate count of controlled substance medication administration on required documents. * May be required to perform blood and other specimen collection and processing and reading test results as ordered by Program Physicians. * Based on clinic service model, may be required to transport medication to other locations and/or work on a CTC Mobile Unit. * Perform other duties as assigned. Your Education, Skills, and Qualifications: * Graduation from an accredited school of nursing (LPN/LVN) * Minimum of 2+ years related nursing practice * Supervisory experience preferred, unless otherwise required by State or Licensing requirements. * Prefer experience in behavioral health/addiction recovery environment (inpatient or outpatient). Preferred Experience: * Previous nursing experience in addiction recovery or behavioral health settings, such as outpatient, residential, or correctional facilities. * Familiarity with Medication-Assisted Treatment (MAT), including the safe handling, administration, and documentation of methadone, buprenorphine, and naltrexone. * Experience in medication dispensing, monitoring patient dosing, and observing for adverse reactions or medication interactions. * Understanding of nursing best practices related to substance use treatment, including trauma-informed care and harm reduction principles. * Accurate and timely documentation of medication administration records (MARs), patient vitals, and incident reports in accordance with state and federal guidelines. * Knowledge of regulatory compliance requirements (e.g., DEA, 42 CFR Part 2, HIPAA, and Joint Commission standards) related to controlled substances and patient care. * Proven ability to collaborate within a multidisciplinary team, including physicians, counselors, case managers, and support staff to ensure coordinated, patient-centered care. Licenses/Certifications: * Current LPN/LVN license in Virginia. * Current CPR certification where required by state regulation. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-CTC #LI-JW1
    $50k-75k yearly est. 32d ago
  • Admissions Specialist- Specialty

    Acadia Healthcare Inc. 4.0company rating

    Remote or Hollywood, FL job

    100% Remote "Work from Home" Opportunity PURPOSE STATEMENT: As one of the nation's leaders in treating individuals with co-occurring mood, addiction eating disorders and trauma, Acadia Healthcare places a strong emphasis on our admissions and inside sales functions to allow us to help every possible person in need. To this end, Acadia Healthcare is currently interested in hearing from dynamic candidates with proven track record of hitting sales goals, closing skills, prospecting skills who may be a fit for the Admissions Specialist position. The Admissions Specialist will be primarily responsible for converting inquiries into scheduled admissions at our Acadia facilities, and maintaining communications between the organization, referral source, patient and family. ESSENTIAL FUNCTIONS: * Support multiple facilities' admissions functions within a given region in an effort to promptly assist clients and their family's seeking treatment. * Review prospective admissions against approved admission criteria, policies, and procedures. * Initiate contact to gather required clinical and demographic data from patient and other sources. * Respond promptly to inquiry calls. * Schedule assessments. * Assist prospective patients and significant others in seeking treatment. * Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission. * Coordinate with referral sources. * Responsible for maintaining all the documentation involved with the admissions process. OTHER FUNCTIONS: * Perform other functions and task as assigned STANDARD EXPECTATIONS: * Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. * Communicate clearly and effectively to person(s) receiving services and their family members, guests, and other members of the health care team. * Develops constructive and cooperative working relationships with others and maintains them over time. Encourages and builds mutual trust, respect, and cooperation among team members. * Maintains regular and predictable attendance. * Conscientious, highly organized and able to prioritize multiple tasks when busy. * Ability to work well under pressure and in crisis situations. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * College degree preferred * Two years' experience in healthcare admissions, preferably in the mental health or substance abuse field, or related experience preferred LICENSES/DESIGNATIONS/CERTIFICATIONS: * Registered, Certified or Licensed Addictions Counselor a plus Employee Perks * Ability to work 100% remotely * Competitive wage * Strong incentive bonus plan * Tuition reimbursement program * Full benefits package including Health/Dental/Eye/Life Insurance; FSA & Dependent Care FSA; 401K and EAP services * Opportunity to work with a team of enthusiastic individuals who collaborate well together. Acadia is a leading provider of behavioral healthcare services in the United States and Puerto Rico, operating 253 treatment facilities across 38 states. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHCORP #LI-AH
    $23k-32k yearly est. 40d ago
  • Director of Clinical Services - New Facility Opening 2026

    Acadia Healthcare 4.0company rating

    Chantilly, VA job

    New residential facility seeking a Director of Clinical Services The Director of Clinical Services will oversee the clinical programs at our new 16-bed Adolescent Residential SUD, Detox, and Crisis Stabilization program in Virginia. This position ensures the delivery of high-quality patient care, program development, and regulatory compliance. The Director is responsible for providing clinical leadership, managing staff, and aligning services with the hospital's mission to treat patients with mental health and substance use disorders. Responsibilities Key Responsibilities: Leadership & Management: Provide strategic direction to clinical teams, including therapists, social workers, and other staff. Oversee day-to-day clinical operations to ensure efficiency and collaboration between departments. Promote a culture of accountability, continuous improvement, and patient-centered care. Serve as a member of the facility leadership team and make independent clinical decisions to ensure quality care. Engage collaboratively with corporate leadership and ensure alignment with organizational goals Program Development & Implementation: Develop, implement, and evaluate evidenced-based clinical programs to meet community needs. Integrate evidence-based practices into treatment plans and ensure their alignment with hospital goals. Lead initiatives to improve patient outcomes and satisfaction while optimizing resource use. Quality & Compliance: Ensure compliance with federal, state, and local regulations, and accrediting bodies like Joint Commission and CMS. Monitor clinical performance metrics and implement corrective actions as needed. Oversee documentation and reporting to maintain accurate patient records. Ensure safety and infection control requirements are met. Staff Development & Supervision: Supervise, mentor, and support clinical staff, promoting professional growth and competency. Provide clinical supervision to clinical staff as needed, ensuring all clinical staff are trained on and consistently implement evidenced-based practices - including assessments, implementation of measurement-based care, and evidenced-based interventions Engage in regular fidelity monitoring of clinical programming and groups delivered by clinical staff to ensure alignment with evidenced-based practices and provide ongoing trainings when drift occurs Manage hiring, development, training, and performance management of staff to ensure effective operations. Conduct regular reviews of caseloads to optimize utilization of services. Provide training and oversight for staff, including CPR, de-escalation, and other required certifications. Collaboration & Communication: Work with hospital leadership to align clinical services with hospital-wide initiatives. Work with hospital leadership to ensure alignment with corporate leadership and in alignment with organizational initiatives and values. Serve as a liaison between clinical staff, administration, and external partners, fostering clear communication. Engage with community organizations and healthcare providers to enhance patient access to services. Additional Responsibilities: Direct crisis intervention efforts and oversee case planning and care coordination. Maintain a limited caseload when necessary and provide onsite coverage for other programs. Develop operating policies and ensure alignment with regulatory requirements and standards of care. Recognize patient safety as a top priority and work to resolve complaints if needs are unmet. Participate in on-call rotation schedule as determined and required by facility. Support business development, engage with local community groups, participate in education events, and collaborate with referral sources to build and maintain strong relationships. Qualifications Qualifications: Education: Master's degree in social work, Psychology, Counseling, or a related field required. Licenses/Certifications: Current state licensure (LCSW, LPC, LMFT, or equivalent) required. CPR and de-escalation certification required (training available upon hire). Experience: Minimum of 5-7 years of clinical leadership experience in behavioral health. Proven track record of program development, staff supervision, and operational oversight. Familiarity with regulatory standards (e.g., Joint Commission, CMS) and experience ensuring compliance. Preferred Qualifications: Experience in an inpatient psychiatric or behavioral health hospital. Knowledge of performance improvement methodologies such as Lean or Six Sigma. Benefits: Competitive salary Comprehensive health, dental, and vision insurance 401(k) with company match Paid time off and holidays Opportunities for professional development and continuing education While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-AM1 #LI-ONSITE AHCORP Not ready to apply? Connect with us for general consideration.
    $88k-127k yearly est. Auto-Apply 38d ago
  • Revenue Cycle Manager

    Acadia Healthcare Inc. 4.0company rating

    Remote or Franklin, TN job

    Now Hiring: Revenue Cycle Manager Our Passion: We exist to Lead Care With Light. We need passionate, talented people working together who share our desire to provide the best quality care to our patients and lead the fight against the opioid epidemic. We are prepared to treat the entire disease, not just a piece of it. Our Network That Serves Nationwide: Acadia Healthcare's Comprehensive Treatment Centers (CTC) division operates 170+ CARF-accredited outpatient opioid treatment programs (OTPs) nationwide, serving patients undergoing treatment for opioid use disorder (OUD). As the leading provider of medication-assisted treatment (MAT) in the nation, we care for more than 74,000 patients daily. Our mission is to deliver comprehensive care, combining therapies with safe and effective medications. Our team stands at the forefront of the battle against the opioid epidemic. Location: Fully Remote Hours: Monday-Friday, 40 hours a week Our Benefits: * Comprehensive Medical, Dental, & Vision insurance * Competitive 401(k) plan with company match * Company paid group term life insurance and short-term disability * Generous PTO: Paid vacation, personal time, sick Leave, and extended sick leave * Employee Assistance Program (EAP) offering continued support to employee lifestyle and well-being * Career advancement opportunities across a leading national network Your Job as a Revenue Cycle Manger: The Revenue Cycle Manager leads, trains and motivates a team of employees within the Central Business Office (CBO). This is a key role in the organization that is central to the success of the business office and company goals. Job Responsibilities: * Assist in implementing the day-to-day functions of the Billing/Collection department. * Oversee and streamline Billing/Collection and accounts receivable processes. * Implement written policies and procedures that govern Billing/Collection and accounts receivable functions. * Plan and implement quality assurance for all processes. * Special program/billing planning and implementation. * Conduct routine staff meetings regarding Billing/Collection planning and implementations. * Assist in standardizing the methods in which work will be accomplished. * Assist with the implementation of a new systems (if/when needed). * Assist in preparing financial and statistical reports as directed and ensure that the Billing/Collection team has performed month end closing procedure within the established timeframe. * Trend open accounts receivable and work with staff to ensure accounts receivable is being worked. * Assist in preparing monthly financial statements to include preparing monthly balance sheets, income reports, etc., as required/directed. * Responsible for auditing Billing Specialist I "Billing Packets" to ensure that all payers were billed and that the billing spreadsheet matches what was uploaded to the clearinghouse. * Responsible for auditing Billing Episodes for all new staff until there is complete confidence the employee understands and is accurately updating Billing Episodes. * Weekly reporting to the RBOD an overview of the week. * Proven ability to perform strategic planning and priority setting for the Billing/Collection Team. * Collaborate with the team to develop systems and processes to improve processes and procedures. * Assigns and allocates resources as required to ensure goals for ageing and receivables are met. * Assists with Medical Billing/Collection Job Duties as needed which may include Track, fix, re-bill, and follow-up on unpaid claims; Contact insurance companies regarding denials; Verify Insurance; Send medical records for claims as well as insurance audit; Post charges; Work up accounts for refunds and Appeal claims if necessary. * Ensure staff perform month end closing procedure within the established timeframe and assist as needed. * Directing work, resolving conflict, and fostering a healthy teamwork environment. * Work in coordination with other Managers and Directors to ensure that all processes are consistent throughout the team. * Maintains current knowledge of coding guidelines using CPT, HCPCS II and ICD-9/10 materials. * Responsibilities include interviewing and selecting candidates that align with company culture and values. * Operates in a liaison capacity with the field operations and outside vendors, partners et al. * Manage external inquiries such as audits, surveys etc. * Responsible for and maintains standards of company policies and procedures to ensure compliance and standardization at office level. * Your Education, Skills, & Qualifications: * High school diploma or equivalent; prefer some college or technical school coursework. * Three recent years of experience in healthcare medical Billing/Collection, preferred. * 3 years of Management/Supervisory experience, preferred. * Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint. * Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality. * Excellent interpersonal skills include the ability to interact effectively and professionally with individuals at all levels; both internal and external. * Proven record for improving process efficiencies and problem solving. * Strong leadership skills with an ability to motivate direct reports. * Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-AH #LI-BS1
    $87k-115k yearly est. 25d ago
  • Admissions Services Specialist Acute

    Acadia Healthcare Inc. 4.0company rating

    Remote or Los Angeles, CA job

    Acadia Healthcare is seeking remote Admissions Services Specialists to support our Acute Behavioral Health Facilities from coast to coast. is 100% remote. Highlights of this role include: * Ability to verify benefits information for assigned facility. * 1 weekend day shift Friday, Saturday, Sunday * Experience monitoring and processing patient referrals (may include fax referrals). * Respond to inquiries about facilities within policy timeframes. * Support Acadia Healthcare admissions departments throughout the country. As one of the nation's leaders in treating individuals with acute co-occurring mood, addiction, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need. This person will be supporting Acadia Acute Admissions departments around the country in a remote capacity. ESSENTIAL FUNCTIONS: * Manage Referral Management Portals * Monitor all faxed referrals * Monitor all webforms and call center handoffs/rollover referrals * Utilize facility admissions/exclusionary criteria to process incoming types of referrals * Respond to inquiries about the facility within facility policy timeframes. * Document calls inside of Salesforce and follow-up as needed * Complete Prior Authorization * Pre-Admit the patients in billing system * Coordinate with local admissions department regarding bed availability * Facilitate intake, admissions, and utilization review process for incoming patients. * Perform insurance benefit verifications, disseminating the information to appropriate internal staff. * Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations for referrals. * Coordinate admission and transfer between levels of care within the facility. * Communicate projected admissions to designated internal representative in a timely manner. * Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission. STANDARD EXPECTATIONS: * Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. * Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * Bachelor's or Master's degree in Behavioral Science, Social Work, Sociology, Nursing, or a related field; in some states, RN, LVN/LPN * Knowledge of admission/referral processes, techniques, and tools * Familiarity with behavioral health issues and services * Solid understanding of financial principles and insurance reimbursement practices * Knowledge and proficiency with Salesforce.com (or other CRM application), Concur, and MS Office application. LICENSES/DESIGNATIONS/CERTIFICATIONS: * Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates. SUPERVISORY REQUIREMENTS: This position is an Individual Contributor We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHCORP LA
    $32k-39k yearly est. 44d ago
  • Manager - Financial Reporting (Hybrid)

    Acadia Healthcare Inc. 4.0company rating

    Remote or Franklin, TN job

    Acadia Healthcare is hiring a Manager - Financial Reporting to join our growing team! This role will work hybrid work schedule. Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S. Acadia's management style and philosophy is one of collaboration and flexibility as we create an energetic and team-oriented service delivery system. Our organization values input from employees, physicians, and all strategic alliances. As evidenced in our mission statement, Acadia Healthcare's mission is to create behavioral health centers where people receive care that enables them to regain hope in a supportive, caring environment. We want Acadia to be synonymous with excellent care, phenomenal customer service and an unparalleled commitment to our patients, staff, physicians, and community. PURPOSE STATEMENT: The Financial Reporting Manager is responsible for overseeing certain daily and monthly functions of the financial reporting department. Responsible for general accounting and financial reporting activities, including the preparation, maintenance and reconciliation of certain general ledger accounts and financial statements, such as balance sheets, profit-and-loss statements and capital expenditures schedules. Prepares, records, analyzes and reports accounting transactions and ensures the integrity of accounting records for completeness, accuracy and compliance within accepted accounting policies and principles. ESSENTIAL FUNCTIONS: 1. Fixed Assets Oversight and Consolidation o Review and supervise the work of the Fixed Asset Senior Accountant, ensuring accuracy and consistency in asset capitalization, disposals, and depreciation o Prepare and maintain the consolidated fixed asset rollforward and capital expenditures schedule for management and audit purposes 2. Joint Venture Accounting and Reporting o Oversee financial reporting and accounting activities for Acadia's joint ventures, ensuring adherence to relevant accounting standards and company policies o Coordinate with cross-functional teams to support accurate and timely internal and external reporting, including to joint venture partners 3. Self-Insurance Accounting and Reporting o Perform and review comprehensive accounting for Acadia's self-insured captive, including preparation and analysis of professional and general liability and workers' compensation insurance schedules o Collaborate with actuarial, risk management, and other relevant teams to validate reserve assumptions and reporting accuracy 4. Financial Reporting o Prepare and review supporting schedules for inclusion in quarterly, annual and other SEC filings o Complete and maintain GAAP checklist to ensure all required disclosures are appropriately addressed OTHER FUNCTIONS: * Perform other duties as assigned, including as-needed accounting research and miscellaneous ad hoc analysis STANDARD EXPECTATIONS: * Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. * Develops constructive and cooperative working relationships with others and maintains them over time. * Encourages and builds mutual trust, respect and cooperation among team members. * Maintains regular and predictable attendance. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * Bachelor's degree in Accounting. * Minimum of seven years of accounting experience. * Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint. * Knowledge of office administration procedures with the ability to operate most standard office equipment. * Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality. * Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external. * Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level. * Self-motivated with strong organizational skills and superior attention to detail. * Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes. * Capable of working within established policies, procedures and practices prescribed by the organization. * English sufficient to provide and receive instructions/directions. LICENSES/DESIGNATIONS/CERTIFICATIONS: * PREFERRED: CPA SUPERVISORY REQUIREMENTS: Supervises a team of employees We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
    $70k-94k yearly est. 32d ago

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