OverviewKeep our communities fed. Our focus is simple but meaningful - from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities. As a space planning and category development professional, you will create and optimize product layouts in stores using data to maximize sales and profitability. Key responsibilities include analyzing sales and shopper data, creating store-specific planograms, developing category strategies, and collaborating with merchandising, sales, and operations teams to align plans with business goals and customer needs.Job Description
Full-Time, Hybrid Role
Location: Miami, FL
You will contribute by:
Owning, creating, managing, and delivering warehouse-specific category planograms, including mix options, variety, shopper selection, and output quality.
Experience developing store and banner specific assortment planograms preferred
Incorporating key corporate growth objectives into assortment planning, providing clear retail guidance and in-store activation priorities.
Determining assortment growth goals in line with the C&S growth plan.
Monitoring, tracking, and communicating assortment and execution KPIs versus timelines.
Developing and presenting data-driven strategies for category composition, assortment, and shelf placement to influence key stakeholders and drive sales and profitability.
Analyzing sales, category trends, and shopper behavior using syndicated data tools (like Circana/IRI, Nielsen) and Point-of-Sale (POS) data to identify growth and operational opportunities.
Incorporating key insights to determine industry and consumer trends, product market performance, and space-to-sales allocation.
Utilizing shopper insights to make macro-planning decisions regarding category placement, adjacencies, and flow, as well as micro-planning decisions for product placement, visibility, and adjacencies.
Leading manufacturer relationships focused on category mix, assortment, and best practices, integrating key learnings into planning and activation.
Developing business cases and recommendations for new products.
Collaborating with internal supply chain partners to recommend exit strategies for underperforming products.
Working with systems, product, and sales management teams to ensure execution of the growth agenda.
Communicating internally and externally regarding cycle guidance and execution.
Leading assortment planning SOPs, ensuring process adherence and proper outputs.
Ensuring key information and asset management resources are fully engaged and current.
Managing and executing store remodels, new store openings, and resets, ensuring all space plans and merchandise plans are complete, accurate, and compliant with safety and regulatory requirements.
Continuously monitoring and evaluating the performance of space and merchandise plans, providing recommendations for improvement to leadership.
We're searching for candidates with:
Working knowledge of current technologies and products used in the industry; strong commercial acumen
Strong strategic and analytical orientation with the ability to translate complex data into actionable insights
Expertise in software like JDA Space Planning or AutoCAD and advanced Microsoft Excel skills
Experience with SymphonyAI and space or floor planning tools is preferred
Experience with retail metrics (POS, forecast, margin) and category management principles
Proven leader, team-builder, and resourceful problem-solver
Strong organization, project management, and stakeholder service skills
Exceptional presentation, communication, and story-telling skills to influence internal and external stakeholders
Self-motivated, action-focused mindset
3-5+ years of experience in space planning, category management, merchandising, or a related area
Environment:
Office : Office Temperature (65F to 75F)
We offer:
Weekly Pay
Benefits available from day 1 (medical, dental, vision, and more)
Company matched 401k
PTO and Holiday Pay offered
Career Progression Opportunities
Tuition Reimbursement
Employee Health & Wellness program
Employee Discounts / Purchasing programs
Employee Assistance Program
Every person matters.
We keep our values alive through a culture that embraces differences and ensures that every person matters.
The Fine Print
This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.
#LI-Hybrid
QualificationsBachelor's Degree - Business, Master's Degree - BusinessShift1st Shift (United States of America) CompanyC&S Wholesale Grocers, LLCAbout Our Company
C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
$46k-62k yearly est. Auto-Apply 2d ago
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Subcontractor Prequalification and Data Integration Coordinator
Stiles 4.1
Management analyst job in Fort Lauderdale, FL
About the Company
For over 70 years, Stiles has been a leader in commercial real estate across the Southeast. Headquartered in downtown Fort Lauderdale, we're a full-service firm with expertise in development, construction, architecture, realty, and property management - plus specialties in financing, acquisitions, and repositioning. With over 50 million square feet of projects delivered, our award-winning work has helped shape skylines and communities alike. Be part of a team that invests, builds, and manages with purpose.
About the Role
We are seeking a detail-oriented and proactive Subcontractor Prequalification & Data Integration Coordinator to manage the end-to-end process of subcontractor prequalification invitations, tracking and progressions supporting our Subcontractor Default Insurance (SDI) program. This role is also responsible for maintaining data integrity between our subcontractor invitation-to-bid software and internal databases, ensuring seamless communication and accurate records across platforms.
Key Responsibilities:
Subcontractor Prequalification Management:
Coordinate and send prequalification invitations to subcontractors participating in the SDI program.
Track responses and follow up with subcontractors to ensure timely completion.
Maintain accurate records of prequalification status and documentation.
Data Synchronization & Integration:
Ensure subcontractor data is consistently updated and synchronized between the SDI platform and invitation-to-bid software.
Monitor data flows and troubleshoot discrepancies between systems.
Collaborate with IT and software vendors to optimize integration processes.
Reporting & Compliance:
Generate regular reports on prequalification status, compliance metrics, and data integrity.
Support audits and internal reviews by providing accurate and timely documentation.
Ensure all processes align with company policies and insurance program requirements.
Gather information for bordereau reports and update with risk managers.
Stakeholder Communication:
Serve as a liaison between project teams, risk management, accounting and subcontractors regarding prequalification and data issues.
Provide training and support to internal users on software tools and workflows.
Qualifications:
Experience with subcontractor management, insurance programs, or construction operations preferred.
Familiarity with invitation-to-bid platforms (i.e., SmartBid) and database tools.
Strong organizational skills and attention to detail.
Excellent communication and problem-solving abilities.
Proficiency in Excel and data management systems.
Stiles is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
$37k-59k yearly est. 1d ago
Revenue Management Analyst
Brightline Trains LLC 4.3
Management analyst job in Miami, FL
Posted Monday, September 22, 2025 at 4:00 AM
Company:
At Brightline, we believe in creating meaningful connections through exceptional experiences. We're creating a brighter way to get there by making travel more convenient, more sustainable, and more hospitable every day. If you're optimistic, forward-thinking, and interested in shaping the future of travel with us, we'd love to hear from you.
Your Purpose:
Brightline's Pricing and Revenue Management team plays a critical role in maximizing ticket revenue for every train along the Miami to Orlando corridor. As a Revenue ManagementAnalyst at Brightline, you will be responsible for maximizing revenue through effective inventory controls. This role involves a blend of data analysis, strategic planning, and understanding market dynamics to ensure optimal pricing and inventory management.
If you have the courage to lead, build strong relationships with people across different perspectives, and are driven to make things happen, this is the perfect opportunity!
Your Role:
Performance Analysis:
Analyze trends in bookings, revenue, and market dynamics. Assess demand patterns and the competitive landscape to understand customer behavior and competitor strategies.
Run yield management reports and identify areas for improvement.
Recommend pricing changes based on data analysis and demand forecasts. Utilize demand forecasts to optimize revenue and ensure profitable pricing decisions.
Monitoring demand drivers along our corridor, such as special events, sports games, concerts, conventions, and boat shows.
Plan seasonal strategies for holidays and peak travel periods to maximize revenue during high-demand times.
Tracking market alternatives, such as tolls, gas, cost of a rental car, and adjust pricing strategies accordingly.
Collaborate closely with other departments such as sales, marketing, and network planning to ensure alignment and implement effective pricing strategies.
Prepare presentations and dashboards to communicate key KPIs and results with leadership.
Support the identification and research of business opportunities within Revenue Management.
Onsite four days a week in Miami, FL; remote on Fridays.
Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Experience & Qualifications
Required Education and Experience:
Bachelor's degree in Business management, Economics, Political Science, Retail, or Hotel Operations
Prior airline, rail, hotel, cruise or other related experience preferred.
Prior experience working with revenue management or pricing systems preferred.
Knowledge Skills & Abilities :
Strong analytical and quantitative skills.
Proficiency in data analysis tools such as Excel, SQL, R, Python, Spotfire, etc.
Proficiency in PowerPoint.
Thorough understanding of revenue management fundamentals and strategies.
Excellent communication and collaboration skills.
Ability to work independently and in a team environment.
#J-18808-Ljbffr
$40k-62k yearly est. 4d ago
Logistics Management Analyst
Seneca Resources 4.6
Management analyst job in Tampa, FL
Logistics Analyst / Supply Chain Specialist
Clearance Requirements: Active TS/SCI Clearance required
Contract to Hire
Pay Rate: $35/hr
We are seeking a highly motivated Logistics Analyst / Supply Chain Specialist to support mission?critical logistics operations, material flow, and customer-facing delivery requirements. This role plays an essential part in ensuring the efficient movement of goods, services, and information from origin to final customer placement.
The ideal candidate excels at optimizing logistics processes, enhancing customer satisfaction, and contributing to continuous improvement initiatives across supply chain systems. This position requires strong analytical ability, attention to detail, and the ability to work with cross-functional teams in a fast-paced environment.
This is an excellent opportunity for a logistics professional with TS/SCI clearance seeking a long-term career path with increasing responsibilities.
Responsibilities:
Manage the efficient flow of goods, services, and information across the full supply chain lifecycle.
Ensure customer service, delivery timelines, and material requirements are met while staying within financial and operational constraints.
Execute and continuously improve standard logistics processes, including:
Replenishment systems
Electronic data interchange (EDI)
Demand management
Data administration workflows
Maintain accurate and up-to-date logistics data in electronic systems and reporting tools.
Support continuous improvement and implement logistics best practices to drive operational efficiency.
Build and maintain strong relationships with customers, internal stakeholders, transportation teams, and distribution partners.
Leverage insights from customers, competitors, and industry best practices to enhance logistics performance and competitiveness.
Collaborate closely with customer service, operations, and supply chain teams to ensure smooth execution of all logistics activities.
Required Skills/Education:
Bachelor's degree OR equivalent logistics/supply chain experience.
Proven experience in logistics, supply chain operations, distribution, or materials management.
Strong experience working with logistics systems, data tools, and replenishment processes.
Ability to meet customer service expectations while achieving operational efficiency goals.
Solid understanding of demand management, EDI systems, and logistics process improvement.
Strong communication and relationship?building skills across internal and external stakeholders.
Proficiency with Microsoft Office tools (Word, Excel, Outlook).
Desired Skills:
Experience working with electronic logistics platforms, data interchange systems, or enterprise resource planning (ERP) systems.
Strong analytical skills with the ability to assess process gaps and implement improvements.
Proven ability to manage multiple priorities in a high?tempo logistics environment.
Experience collaborating with distribution centers, transportation teams, or customer service organizations.
Knowledge of supply chain optimization techniques and industry best practices.
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 enterprises to government organizations, we connect talented professionals with meaningful work that drives impact.
When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and provides opportunities aligned with your career goals. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) plans, and continuous support from a dedicated team committed to your professional growth.
Seneca Resources is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
$35 hourly 1d ago
Senior Analyst Asset Management
Selby Jennings
Management analyst job in Miami, FL
About the Role
The Senior Asset ManagementAnalyst will oversee financial and operational performance for a diversified portfolio of multifamily and commercial properties across South Florida. This role combines strategic analysis, business plan execution, and cross-functional coordination to maximize asset value and investor returns.
Core Responsibilities
Financial & Portfolio Management
Maintain and enhance Excel models for both multifamily and commercial assets, including cash flow projections, IRR/EMx, and sensitivity analyses.
Lead annual budgets and quarterly forecasts; analyze variances and recommend corrective actions.
Prepare hold/sell/refinance analyses for mixed-use and single-asset strategies.
Multifamily-Specific Duties
Monitor rent growth, occupancy, renewal rates, and collections; partner with property managers to optimize pricing and reduce delinquency.
Evaluate unit mix strategies, amenity ROI, and renovation programs for value-add opportunities.
Commercial-Specific Duties
Analyze leasing activity for office, retail, and industrial spaces; review proposals, TI/LC packages, and creditworthiness.
Track CAM reconciliations, expense recoveries, and tenant retention strategies.
Capital Projects & Value Creation
Oversee CapEx initiatives for both multifamily renovations and commercial build-outs; ensure budget adherence and ROI tracking.
Support repositioning strategies for underperforming assets (e.g., retail to mixed-use conversions).
Debt & Investor Reporting
Prepare lender compliance packages and JV partner reports for mixed portfolios.
Manage covenant tracking across multifamily and commercial loans.
Market Research
Provide insights on Miami/South Florida multifamily absorption, rent trends, and commercial leasing dynamics to inform asset strategies.
Qualifications
Bachelor's in Finance, Real Estate, Economics, or related field.
2-4+ years in asset management with exposure to both multifamily and commercial properties.
Advanced Excel, ARGUS Enterprise, and strong presentation skills.
Familiarity with Yardi, MRI, RealPage for multifamily and VTS, CoStar for commercial leasing analytics.
$48k-75k yearly est. 5d ago
Asset Management Analyst
Atlas Search 4.1
Management analyst job in Miami, FL
The Real Estate Asset Management Associate will support the oversight and optimization of a portfolio of real estate investments throughout the hold period. This role focuses on driving asset-level performance, executing business plans, and supporting strategic initiatives in partnership with property management, leasing, development, and investment teams.
The ideal candidate is analytically strong, detail-oriented, and capable of managing multiple assets and initiatives in a fast-paced investment environment.
Key Responsibilities
Asset & Portfolio Management
Monitor asset-level financial performance versus budget, forecast, and underwriting
Review monthly operating reports, rent rolls, leasing activity, and variance analyses
Track key performance metrics including NOI, occupancy, leasing velocity, and cash flow
Prepare quarterly asset reviews and portfolio-level reporting for internal stakeholders and investors
Business Plan Execution & Value Creation
Support execution of asset-level business plans, including leasing strategies, capital improvements, and operational initiatives
Analyze and monitor capital expenditure programs and redevelopment projects
Work closely with property managers, leasing brokers, and third-party vendors to drive performance
Financial Analysis & Modeling
Maintain and update detailed property-level financial models and cash flow projections
Analyze lease transactions, renewals, tenant improvement packages, and concessions
Support hold/sell analyses, refinancing, recapitalizations, and exit strategies
Debt & Capital Markets Support
Monitor loan compliance, covenants, and reserve requirements
Assist with lender reporting, refinancing efforts, and due diligence processes
Support coordination with capital partners and joint venture relationships
Reporting & Governance
Prepare materials for investment committee, board, and investor reporting
Support audits, valuations, and internal control processes
Ensure consistency in reporting and adherence to firm policies
Qualifications
Bachelor's degree in Finance, Real Estate, Economics, Accounting, or related field
1-4 years of experience in real estate asset management, acquisitions, investment banking, or consulting
$47k-71k yearly est. 4d ago
Asset Management Analyst
Gaia Real Estate
Management analyst job in Miami, FL
About The Company:
GAIA Real Estate is a vertically integrated investment firm with offices in New York City and Miami. Since its founding in 2009, GAIA has owned and operated approximately 20,000 residential units across 87 properties, totaling around $4 billion in transactions. The firm invests significant partnership capital alongside its investors and operates across major U.S. markets.
GAIA co-founded MILAS, a South Florida development and investment platform dedicated to revitalizing and elevating emerging urban neighborhoods through high-quality residential projects.
Position Summary
GAIA Real Estate is seeking a highly motivated Asset ManagementAnalyst to join its Miami office. This role offers a unique opportunity to gain hands-on experience within a vertically integrated real estate investment platform. The Analyst will be an integral part of the Asset Management team, responsible for maximizing the performance of the firm's national multifamily investment portfolio-including garden-style, mid-rise, and high-rise properties.
The position requires close collaboration with GAIA's acquisitions, accounting, investor relations, construction management, and property management teams. Training will take place in New York City, and occasional travel to properties and other GAIA offices is expected.
Key Responsibilities
Assist with multifamily asset management duties including financial modeling (primarily Excel-based analyses), project management, cash management, and property valuation analysis.
Provide operational guidance and financial oversight to third-party property management, marketing, and leasing teams based on each property's strategic plan.
Ensure assets are operated in line with business plans, operating agreements, and loan documents.
Monitor and assist with managing property-level capital projects and value-add initiatives.
Prepare investor, lender, and internal reports on an ad-hoc, monthly, quarterly, and annual basis.
Conduct ad-hoc analyses in Excel to evaluate trends, property metrics, and performance indicators.
Collaborate with the construction and property management teams to establish annual capital and operating budgets and assist with reforecasts.
Support asset management in communications with lenders, institutional investors, vendors, and contractors.
Update sell/refinancing/hold analyses on portfolio assets.
Assist with underwriting, due diligence, and closing processes for acquisitions and dispositions.
Organize and maintain asset management files and documentation.
Qualifications
Bachelor's degree required, preferably in Finance, Accounting, Real Estate, or related field.
1-2 years of relevant real estate finance, investment banking, or private equity experience (multifamily experience preferred).
Advanced Excel proficiency and strong quantitative/financial modeling skills; Argus experience a plus.
Strong analytical, problem-solving, and communication skills.
Excellent time management, writing, and presentation skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong interpersonal skills and ability to work collaboratively with cross-functional teams.
High integrity, strong work ethic, and attention to detail.
Familiarity with Yardi or other revenue management systems is a plus.
Additional Information
Location:
Miami, FLTrain
ing: Conducted in New York CityTrave
l: Occasional travel required
$40k-66k yearly est. 5d ago
Planning Analyst
Tempexperts
Management analyst job in Seminole, FL
📊 Planning Analyst
Full-Time | Onsite | St. Petersburg, FL
Schedule: Monday-Friday, 8:00 AM-4:30 PM
Are you a detail-driven planner who enjoys solving problems, working cross-functionally, and making a real impact on operations? This is an exciting opportunity to join a stable, well-established manufacturing environment where collaboration, efficiency, and continuous improvement are valued.
🌟 Why You'll Love Working Here
Predictable daytime schedule with strong work-life balance
Collaborative, team-oriented culture working closely with Engineering, Sales, Production, and Supply Chain
Hands-on role with visibility-your planning decisions directly impact delivery, inventory, and cost control
Growth potential for analysts interested in expanding into leadership or supply chain management
Supportive environment that values analytical thinking, communication, and process improvement
🔧 What You'll Do
Coordinate with external vendors to resolve issues, negotiate terms, and build strong working relationships
Collaborate cross-functionally to support on-time delivery and resolve planning or material challenges
Manage and control inventory levels for raw materials, sub-assemblies, and finished goods
Perform cost and inventory analysis to support data-driven decisions
Support planning schedules for projects, development, and material flow
Assist with budgeting and expenditure tracking related to planning activities
Communicate planning updates and insights with managers, supervisors, and internal teams
For more experienced candidates: provide guidance and oversight to other analysts
🎓 What We're Looking For
Bachelor's degree in Industrial Engineering or a related field
1+ year of experience in planning or supply chain (entry-level and experienced candidates encouraged to apply)
Proficiency in Microsoft Office; familiarity with Google Suite a plus
Working knowledge of BOM structures, product release cycles, and product life cycle management
Strong analytical mindset with attention to detail
Clear, professional communication skills-both written and verbal
📍 Location: Onsite in St. Petersburg, FL
📅 Job Type: Full-Time, Regular
If you're looking for a role where your analytical skills are valued, your work has visibility, and your career can grow in supply chain and planning-this opportunity is worth exploring.
$41k-64k yearly est. 5d ago
Strategy & Transformation Analyst
University of Miami 4.3
Management analyst job in Miami, FL
## **Current Employees:**If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this .**CORE JOB SUMMARY**The Strategy & Transformation (S&T) Analyst contributes to The University of Miami's (UM) and UHealth's (UH) success by providing insight & analytical support for key strategy/strategic planning initiatives. The S&T Analyst plays an integral role in helping define the future of the enterprise and drive critical business initiatives through analysis and communication of data. This role participates throughout the initiative lifecycle - including idea generation, initiative scoping & standup, analysis, financial modeling, presentation development / delivery, and follow-through to value delivery. The Analyst provides recommendations with data-based insights and influences a wide range of stakeholders and functional teams.**CORE JOB FUNCTIONS*** Acts as key S&T team member addressing high priority initiatives across the enterprise* Analyzes and synthesizes financial, operational, and strategic data. Undertakes quantitative and qualitative assessments, and conducts primary research as appropriate, to support the development of evidence-based strategy* Synthesizes data analysis and key insights into presentation-ready pages/documents; presents findings to S&T team and assists in developing presentations that will be presented to large audiences, including UM/UH executive leadership team* Supports and influences the formulation and delivery of strategic projects and initiatives across UM/UH. Supports in outlining strategic objectives and associated metrics to allow a ‘strategic view' of organizational progress. Prepares project design and analytics approach to work for review and input by managers* Manages multiple projects and competing priorities, embracing learning, & leveraging project management expertise and experience* Utilizes internal and external software/tools to gather and extract data and applications (e.g. Excel, PowerPoint, PowerBI, others) to interpret, analyze, and visualize high level data* Contributes to team's work and culture, supporting colleagues and playing a vocal part in team meetings.* Solicits and incorporates feedback effectively; understands different perspectives within the organization* Demonstrates high emotional intelligence and is aware of complex organizational dynamics* Interacts with all levels of the organization ensuring a positive image is conveyed to internal UM/UH and external partners and stakeholders* Develops a deep understanding of prioritized strategic issues facing UM/UH through analyzing trends, data, processes, outcomes, best practices, and building relationships with colleagues across the organization* Adheres to University and unit-level policies and procedures and safeguards University assets This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. **CORE QUALIFICATIONS** Education: Bachelor's degree in relevant field required Experience: 1+ years of total work experience, or recent University of Miami graduate with relevant coursework and internship experience Certification and Licensing: Not Applicable Knowledge, Skills and Abilities:* Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.* Teamwork: Ability to work collaboratively with others and contribute to a team environment.* Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.* Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.**Department Specific Functions*** Works effectively across organization lines with departments, functions, schools, and specialties* Understands the local/regional/national market geography and demographics, ideally knowledgeable regarding competitors and market trends, and best practices for leading universities, health systems, and academic medical centers.* Searches for important data sources and converts data to meaningful information* Advances business development, strategy, and transformation plans and makes recommendations to senior management on how to best execute This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click for additional information.**Job Status:**Full time**Employee Type:**Temporary**Pay Grade:**H12The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation's top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report's 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.**Transforming lives**With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.
#J-18808-Ljbffr
$54k-75k yearly est. 1d ago
Epic Grand Central Analyst
The Planet Group 4.1
Management analyst job in Miami, FL
Our client is looking to hire an Epic Grand Central analyst for a full time (Perm Position) opportunity located in Fort Lauderdale/Miami area. This role is Hybrid/mainly remote, but would require you to go on site periodically.
Epic Grand Central Analyst Requirements:
Epic
Certified in Grand Central
Supporting and optimizing the Epic Grand Central (ADT/Patient Flow) module (admissions, discharges, transfers, bed management).
Configuring, building, testing, and validating system workflows according to business requirements.
Troubleshooting and resolving Tier 1-3 issues (break/fix support).
Documenting builds, workflows, test plans, and training materials.
Partnering with clinical and operational staff to translate needs into system solutions.
Participating in upgrades, optimization projects, and go-live/downtime activities
Daily Activities:
Configure and maintain Epic Grand Central build including ADT event rules, bed/unit/room records, patient movement logic, and tracking/status boards
Troubleshoot Tier 2-3 ADT issues related to admissions, discharges, transfers, census accuracy, and patient location discrepancies
Design, test, and validate integrated workflows with Prelude, Cadence, and inpatient clinical applications
Analyze operational workflows and translate business requirements into system configuration and enhancements
Develop and execute unit, integrated, and regression testing for fixes, optimizations, and Epic upgrades
Support go-lives, unit activations, and optimization initiatives, including on-call and after-hours support as needed
Maintain detailed build documentation, change logs, and downtime procedures
Collaborate with IT, nursing operations, bed management, and patient access teams to ensure accurate, real-time patient flow across the enterprise
Logistics:
Local to Miami/Ft Lauderdale area
Salary: 100,000 - 113,000/yr base + Benefits + yearly merit increase
$52k-74k yearly est. 1d ago
Pricing Analyst
LHH 4.3
Management analyst job in Jacksonville, FL
LHH Recruitment Solutions is searching for a Pricing Analyst to join a distribution company in Jacksonville, FL. In this role, you'll analyze market trends, maintain accurate pricing data, and collaborate with sales and purchasing teams to ensure profitability and alignment with company goals. Benefits include medical, dental, vision, 401(k) plan with match, and Paid Time Off.
Schedule: Onsite, Monday - Friday, 8:00am - 5:00pm
Salary: $60,000 - $65,000
Key Responsibilities:
Pricing Strategy & Analysis
Track supplier price changes and review customer pricing against company objectives.
Analyze market trends, competitor pricing, and historical sales data to recommend pricing adjustments.
Develop and maintain pricing models and tools to support data-driven decisions.
Collaboration & Communication
Partner with sales and purchasing teams to ensure pricing remains current and competitive.
Provide clear reporting and insights to management on pricing performance and margin impact.
Qualifications:
Bachelor's degree in Business, Finance, or related field
3-5 years of pricing analysis experience (wholesale or manufacturing preferred)
Advanced Excel skills and strong analytical ability
$60k-65k yearly 3d ago
Content Management Consultant
It Resource Solutions.Net, Inc.
Management analyst job in Jacksonville, FL
Start/End Dates: 9/30/2025 - 9/29/2026
The Content Management Consultant is responsible for facilitating and driving the critical collaboration between the client's departments and Technology Services to deliver essential Office 365 projects and solutions to meet organizational needs. Responsible for the discovery, analysis, design, and implementation of suitable solutions that align with business needs and expectations. As an expert in Office 365 and Microsoft Office SharePoint, this role helps the business incorporate the Microsoft-integrated collaborative platforms into their daily operations. The Content Management Consultant is responsible for showcasing for business units and leadership the platform's capabilities to solve real problems and help their business run efficiently. Must be a highly collaborative team player with proven abilities to bolster teams and individuals and bridge the gap between Technology Services and the client's Business Units, both delivering on and managing the expectations of the end user.
DUTIES & RESPONSIBILITIES:
• Consult with business unit customers on the design and implementation of solutions based on Microsoft Technologies, particularly SharePoint and Office 365.
• Build relationships with departmental customers to understand needs and develop solutions. Work with Technology Services as a departmental advocate spearheading ideas and implement solutions.
• Determine business requirements to support the creation of project plans and timescales of delivery, implementation, and configuration of deliverables.
• Understand the organizational/department(s) vision and delivers customer-focused presentations and workshops demonstrate options, and manage and define milestones, deadlines, and scope of projects.
• Research and collect detailed technical and user requirements, work with others to analyze the collected requirements, translate needs into programmable solutions, and ensure the identified solutions meet expectations and needs.
• Manage and oversee Office 365 migrations and upgrades.
• Work with Technology Services and business unit customers to research, construct, design, test, and implement systems that enable, and support business functions and technical environment needs.
• Design, erect, test, and implement the basic integrated solution and the distributed computing solutions on behalf of the business.
• Test and monitor design solution performance and identify and resolve the system problems on behalf of the business.
• Perform other job-related duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES
• Ability to work across a broad range of Microsoft products and solutions
• Ability to translate business needs and requirements to viable technology solutions
• Excellent interpersonal skills with the ability to develop strong customer relationships
• Excel in the ability to engage and manage a technical project team
• Proven analysis skills with the ability to work with a customer to understand needs and requirements
• Skilled in defining an appropriate solution and oversee the delivery of a solution
• Excellent verbal and written communication skills
• Must have a team-oriented attitude to train others involved in the program, and a professional demeanor
$65k-93k yearly est. 4d ago
Epic Cupid Analyst
Insight Global
Management analyst job in Fort Lauderdale, FL
We are seeking an experienced Epic Cupid Analyst to provide operational and project support over the next twelve months as our core cardiology team travels to Epic for Structured Reporting certification. This role will serve as a critical backfill, ensuring continuity of services, stable system performance, and timely support for end users across cardiology and imaging workflows.
The ideal candidate will bring deep Epic expertise, strong analytical skills, and the ability to work independently in a fast‑paced clinical environment.
Key Responsibilities
Provide day‑to‑day support for Epic Cupid, including troubleshooting, workflow optimization, and issue resolution.
Maintain system stability and ensure seamless operations while permanent team members attend Epic training and certification programs.
Manage and resolve service tickets, enhancement requests, and operational incidents related to Cupid and integrated modules.
Collaborate with clinical stakeholders, cardiology leadership, and IT teams to understand workflow needs and translate them into system updates or configuration changes.
Support Cupid Structured Reporting, imaging workflows, procedure documentation, and integrated inventory as needed.
Assist with testing, validation, and deployment of upgrades, patches, and new functionality.
Document system changes, workflows, and technical specifications to ensure continuity and knowledge transfer.
Participate in on‑call rotation or after‑hours support as required.
Required Qualifications
Epic Cupid Certification (current or within maintenance window).
Ten (10) years of cumulative Epic experience, including build, support, and cross‑module collaboration.
Minimum five (5) years of hands‑on experience with Epic Cupid, including build, testing, and workflow support.
Strong understanding of cardiology workflows, imaging environments, and clinical documentation.
Demonstrated ability to work independently and manage competing priorities.
Excellent communication skills and the ability to partner effectively with clinical and technical teams.
Preferred Qualifications
Experience with Cupid Structured Reporting, Radiant, or other imaging‑related Epic modules.
Experience with Integrated Inventory within the Cardiac Cath Laboratory Supply Inventory space.
Familiarity with integrated systems such as PACS, CVIS, or supply chain systems used in cardiology environments.
Background supporting cardiology, cath lab, or electrophysiology workflows
$53k-73k yearly est. 2d ago
Senior Financial Systems Analyst
RPL International 4.2
Management analyst job in Miami, FL
The Senior Financial Systems Analyst is responsible for the administration, optimization, and strategic support of Oracle Hyperion / EPM applications used for financial planning, forecasting, consolidation, and reporting. This role serves as a key liaison between Finance and IT, ensuring financial systems effectively support business objectives, close cycles, and executive reporting.
The ideal candidate combines strong Hyperion technical expertise with a deep understanding of financial processes, controls, and data governance.
Key Responsibilities
Own and support Oracle Hyperion applications (e.g., HFM, Hyperion Planning, Essbase, Smart View, FDMEE, FCCS)
Partner with Finance teams on budgeting, forecasting, monthly close, consolidation, and management reporting
Design, build, and maintain Hyperion metadata, business rules, calculations, and financial models
Manage system integrations between Hyperion and ERP platforms (Oracle, SAP, NetSuite, Workday, etc.)
Lead enhancements, upgrades, patches, and system performance optimization
Troubleshoot data, calculation, and reporting issues; provide root cause analysis and solutions
Support financial controls, SOX compliance, and audit requests related to financial systems
Develop documentation, training materials, and provide end-user support
Act as a subject matter expert and advisor on EPM best practices and future-state improvements
Participate in or lead EPM implementations, migrations, or cloud transformations (on-prem to Oracle EPM Cloud)
Required Qualifications
Bachelor's degree in Finance, Accounting, Information Systems, or related field
5-8+ years of experience supporting Oracle Hyperion / EPM solutions
Strong knowledge of financial statements, consolidation, budgeting, and forecasting
Hands-on experience with:
Hyperion Planning / HFM / FCCS
Essbase & Smart View
FDMEE or data integration tools
Experience supporting month-end and year-end close cycles
Solid understanding of financial controls, data governance, and SOX requirements
Ability to translate finance requirements into technical system solutions
Preferred Qualifications
Oracle EPM Cloud experience
Prior involvement in full-cycle Hyperion implementations
ERP integration experience (Oracle, SAP, Workday, NetSuite)
SQL or scripting knowledge
CPA, CMA, or Oracle Hyperion certification
Experience in large, complex, or publicly traded environments
$54k-80k yearly est. 3d ago
Senior Product Analyst
American Integrity Insurance Company 4.4
Management analyst job in Tampa, FL
Our Company
American Integrity Insurance Group (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 2,500 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, and South Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.
A Day in the Life:
Who knew insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance Group doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity.
Click Here to learn more about American Integrity Insurance and our job opportunities.
Research, analyze, collect data, develop reports, present findings and recommendations on product issues and assist Product leaders with coordinating necessary product, system or workflow updates
Research forms, coverage, workflow or rating questions and make recommendations for product changes based on analysis
Participate in system updates as needed to include working with IT partners to develop requirements, complete pre and post implementation user testing, and work with IT to resolve defects
Develop and present product rules, policyholder notices, and coverage forms to Product leaders, and publish necessary updates to company insurance documentation sites. Assist in maintenance of Forms Matrix
Prepare, review, and deliver appropriate communications and training documentation for product users
Create and maintain rate and rule manuals as part of state product strategies or state compliance and to support filings with state insurance departments
Research and track competitor, industry and market data for assigned states/product lines. Make suggestions for appropriate policy, coverage, rating or rule changes based on analysis
Complete assigned product filings to facilitate timely approval of product changes and develop/submit responses to filing objections
Prepare and submit state regulatory reports as assigned
Research statutory changes and present findings to Product leaders as needed
Maintain product folders and information so that information is current and well-organized
Track competitor filings by state and produce weekly report as scheduled
Review and recommend procedure and/or workflow changes by developing updates and documenting recommendations. Implement changes as requested
Independently manage an assigned product line to include developing strategic plans, and handling ongoing product maintenance, as well as leading associated system projects and required filings
Participate in training and/or mentoring Product Analysts and new team members
Additional duties as needed.
Education: Bachelor's Degree (B.A. or B.S.); or related experience and/or training; or combination of education and experience.
Experience: Three (3) to five (5) years of Property & Casualty insurance product experience, personal lines highly preferred. Experience with data analytics and data mining preferred.
Knowledge & Skills:
Understanding of personal lines insurance concepts, policy forms, coverage interpretation & policy layout, and rating methodology
Strong ability to read, analyze and interpret insurance regulations, filing documentation, rate and rule manuals, and policy forms
Working knowledge of policy admin systems, project management, requirements documentation and user acceptance testing
Experience with filings tools such as SERFF & OIR, and state filings procedures and practices
Strong communication, organizational & time management skills
Strong ability to mine and analyze data and develop strategic recommendations
Strong computer spreadsheet and database skills. Excellent Excel skills required and experience with COGNOS, Access, Tableau, and SQL is preferred
Ability to handle multiple projects at once
Ability to define, analyze and solve problems
Ability to present ideas and information in a clear, concise, organized and diplomatic manner; gather information from multiple parties to ensure all perspectives are heard and considered; listen to others to respond effectively to ideas, thoughts and questions; express information and ideas effectively in settings including aligned or un-aligned feedback to obtain desired results
Experience with group presentations, public speaking, development of presentations
$54k-69k yearly est. 2d ago
Senior FP&A Analyst
Pricesmart 4.8
Management analyst job in Miami, FL
Hello, potential PriceSmart candidate. We're on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours! We are looking for a Senior FP&A Analyst who will partner with the Senior FP&A Manager to support financial planning, analysis, and process improvements across logistics operations. This role combines analytical expertise, technical skills, and financial knowledge to deliver accurate reporting, margin analysis, and forecasts. The analyst will collaborate with Finance, Logistics, and Supply Chain teams to provide actionable insights, optimize financial outcomes, and support strategic decision-making. The ideal candidate is detail-oriented, analytical, and able to translate complex data into clear recommendations, while assisting with accruals, COGS processes, and transportation P&L management.
What's unique about this job (What you'll do)
Assist in the preparation and analysis of management reporting for the Global Supply Chain function, including Logistics and Distribution, ensuring P&L, margin, and cost information is accurate, timely, and actionable.
Develop and maintain reports, dashboards, and scorecards that highlight cost/margin drivers, trends, risks, and opportunities, supporting forecasting and decision-making.
Prepare clear, executive-level materials and presentations that communicate financial metrics, key takeaways, assumptions, risks, and opportunities for business reviews and senior leadership discussions.
Support quarterly forecasts, annual budgets, and long-term planning by assisting with template development, automation, and integration into TM1 and other FP&A systems, ensuring accurate and consistent data at the GL level.
Assist in evaluating accruals and COGS processes by documenting workflows, identifying inefficiencies, and supporting process improvement initiatives to enhance cost visibility and forecasting accuracy.
Analyze Logistics and Supply Chain projects, model assumptions, evaluate scenarios, and communicate projected outcomes and recommendations.
Identify and implement process improvements across reporting, analytics, and planning, including workflow streamlining, report automation, and dashboard enhancements, under the guidance of Management.
Partner proactively with cross-functional teams (Finance, Logistics, Merchandising) to validate assumptions, ensure accurate data flow, and provide insights that strengthen forecasting and reporting.
Perform additional activities as needed to support team and corporate objectives while maintaining alignment with company values.
Bring your passion and expertise (Who you are)
Bachelor's degree in Finance, Economics, Business, Logistics, or a related field.
5+ years of experience in finance, FP&A, or business analysis, preferably in a logistics, supply chain, or retail environment.
English - required (verbal and written); Spanish - a plus but not required.
Advanced Excel skills and experience with financial systems such as TM1, Power BI, Domo, or similar analytics platforms.
Strong quantitative, analytical, and technical skills.
Ability to translate complex financial and operational data into clear, actionable insights that support strategic decision-making.
Strong analytical skills with knowledge of financial analysis methods, tools, and systems, including trend analysis, predictive modeling, and leveraging external data sources.
Demonstrated ability to work independently, prioritize multiple deadlines, and execute effectively in a fast-paced environment.
Experience supporting transportation, logistics, or inventory-related financial reporting.
Familiarity with margin accruals, COGS processes, and driver-based forecasting models.
Exposure to process improvement initiatives, including workflow documentation and reporting automation.
Working knowledge of financial and accounting principles.
Embraces change and continuous improvement by simplifying and automating processes using technology.
Provides strategic-level analysis and guidance to senior leaders from a finance and business perspective.
Ensures accuracy in daily tasks and projects by demonstrating strong attention to detail and identifying trends and inconsistencies in financial data.
Excellent communication and collaboration skills to work across multiple levels of the organization.
Some important intangibles
You feel connected to our mission and values: Integrity, Respect, Accountability, Passion, Community and Continuous Improvement
You are a self-starter who doesn't need direct supervision to motivate you for success
You enjoy sharing your quirkiness and talents with your coworkers
Enjoy working hard
Full of energy for the things one sees as challenging
The ability to remain calm when dealing with unforeseen constraints.
The above description is designed to state the general nature and level of work performed in the function. It is not intended to contain or be construed as an exhaustive inventory of all job duties, responsibilities and qualifications required of employees assigned to this job. A complete job description may be made available to you through the hiring process.
Benefits & Perks - We take care of our people
We believe taking care of our people is the right thing to do. This is what we can offer for all your hard work:
Beyond competitive pay
Medical, Dental and Vision plans
401K Contributions
Life Insurance
LTD
PriceSmart Membership Card
Calm Meditation App
Fun events
Employee recognition
Supportive, nurturing environment with many opportunities for learning and growth
...and more!
Our Commitment
We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other class protected by applicable law. We are proud to be an equal opportunity employer.
Get to know us
PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.
Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.
At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren't responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.
$71k-99k yearly est. 3d ago
Fraud Ops Analyst
Nationsbenefits
Management analyst job in Plantation, FL
NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Position Summary:
We are seeking a detail-oriented and analytical Fraud Analyst to join our fraud management team. This role is responsible for detecting, investigating, and preventing fraudulent activity across customer accounts, transactions, and access points. The ideal candidate will have a strong understanding of fraud patterns, data analysis, and risk mitigation strategies.
________________________________________
Key Responsibilities:
• Monitor real-time transactions and account activity for suspicious behavior.
• Analyze fraud alerts and escalate cases based on severity and risk.
• Investigate potential fraud cases including account takeover, synthetic identities, and transaction anomalies.
• Collaborate with customer service, compliance, and technology teams to resolve fraud incidents.
• Maintain and enhance fraud detection rules, scoring models, and dashboards.
• Document findings and contribute to fraud reporting and trend analysis.
• Support onboarding of new clients by assessing fraud risk and recommending controls.
• Participate in the development of fraud playbooks and escalation protocols.
________________________________________
Qualifications:
• Bachelor's degree in Criminal Justice, Finance, Data Analytics, or related field.
• 2+ years of experience in fraud detection, investigation, or risk analysis.
• Familiarity with fraud detection tools, machine learning models, and case management systems.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Experience with SQL, Excel, or data visualization tools is a plus.
________________________________________
Preferred Skills:
• Knowledge of e-commerce, financial services, or digital identity verification.
• Experience with synthetic identity detection and account takeover prevention.
• Understanding of velocity limits, IP monitoring, and behavioral analytics.
$41k-61k yearly est. 2d ago
Workforce Management Analyst
Nation Safe Drivers 4.1
Management analyst job in Boca Raton, FL
Nation Safe Drivers has been in business for 60 years and has a stellar reputation as an industry leader in the Automotive Industry and one of the finest places to work in South Florida. Our Corporate Headquarters is located in the heart of Boca Raton's business park district. Employees are valued at NSD and enjoy a fun corporate culture, a supportive leadership team and excellent benefits.
Our organization is seeking a Workforce ManagementAnalyst who will provide analytical and operational support to leadership by executing forecasting inputs, schedules, and real-time monitoring within Workforce Management (WFM) platforms. This role is responsible for data accuracy, intraday performance tracking, and timely escalation of variances that may impact staffing efficiency or service levels. T
Responsibilities:
Support forecasting, scheduling, and capacity planning activities under the direction of the Workforce Manager.
Maintain and update Workforce Management system inputs to ensure forecast and schedule accuracy.
Monitor real-time intraday performance, including call volumes, queues, and agent adherence; escalate variances and risks to service levels.
Execute intraday staffing adjustments as directed, including schedule changes, overtime coordination, and activity management.
Analyze agent adherence, productivity, and utilization data; prepare insights and recommendations for review.
Produce standard and ad-hoc reports on key metrics including service level, occupancy, shrinkage, forecast variance, and schedule adherence.
Assist in the development of short- and long-term capacity plans by analyzing historical trends, seasonal patterns, and business inputs.
Partner with operations, analytics, and technology teams to ensure data accuracy and consistent reporting across systems.
Document processes, assumptions, and changes to support transparency and continuous improvement.
Contribute to the adoption of WFM best practices and disciplined operational execution.
Education and Work Experience:
Bachelor's degree in Business, Analytics, Operations, or a related field preferred.
1-3 years of experience in Workforce Management, operations analytics, or contact center support roles.
Hands-on experience with Workforce Management platforms such as Genesys, Verint, or comparable tools preferred.
Demonstrated ability to analyze data, identify trends, and communicate findings clearly.
Proficiency in Excel and workforce reporting tools.
What NSD will provide:
Excellent Benefits: Health, Dental, Life, Vision and Disability Options as well as Paid Vacation Days, Sick Days, Holidays and PTO. Pet Insurance too!
Competitive compensation and a family-friendly work schedule
Excellent Corporate Culture: Social Events, Recognition Luncheons, Family Days, and Holiday Celebrations
Long-standing reputation for promoting from within -- great opportunity for a promising career path
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
$38k-63k yearly est. 1d ago
Permit Analyst
Sunshine Enterprise USA
Management analyst job in Orlando, FL
Company Summary: Our client at Orange County is looking for a permit analyst, who will perform technical and clerical reviews of building plans and issue permits consistent with department regulations.
The successful candidate shall have around 1 year of clerical experience with responsibilities including customer service roles.
Work hours: Monday to Friday, 8:30 am - 5:30 pm
Responsibilities:
Assists with the issuance of permits, inspections, and plan submittal processes.
Communicates and interacts effectively assisting customers in person and by telephone with policy and procedure associated with obtaining and completing building permits and/or fire system permits.
Reviews applications for completeness and compliance with departmental requirements.
Resolves customer's problems and refers complex problems to supervisor as needed.
Sorts and inputs inspection schedules and results.
Accepts plans and checks required seals, signatures, soil reports, documented calculations, cost estimates, and/or fire protection system permits.
Stamps and routes plans.
Implements zoning regulations in the review of all types of development permits such as commercial, residential, and signage.
Provides excellent customer service both personally and by telephone.
Resolves complex zoning problems that require detailed analysis of site and architectural documents
Minimum Qualifications:
Graduation from high school or equivalent and 1 year of technical/clerical experience including customer service; or an equivalent combination of education, training, or experience.
Must have demonstrated the ability to communicate effectively both verbally and in writing with the general public while discussing, explaining, and interpreting departmental policies.
Demonstrated computer literacy with a working knowledge of Microsoft applications.
Sunshine Enterprise USA is an “Equal Opportunity Employer-Minorities, Females, Veterans and Disabled Persons.
$53k-73k yearly est. 3d ago
Operations Process Analyst - Bank Operations
Bradesco Bank
Management analyst job in Coral Gables, FL
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Job Summary: The Operations Business Analyst will play a critical role in supporting the successful implementation and ongoing optimization of the ServiceNow platform within the Operations team. This individual will act as the primary liaison between Operations stakeholders and the ServiceNow implementation team, ensuring that business requirements are accurately captured, workflows are designed to meet operational needs, and the platform delivers maximum value post-deployment.
Key Responsibilities
Implementation Phase
Conduct deep dives into operational and technical processes to understand current workflows.
Gather, document, and validate detailed business requirements.
Create and refine user stories for development teams.
Participate in design workshops and ensure alignment between business needs and technical solutions.
Support testing activities, including User Acceptance Testing (UAT), and assist in issue resolution during deployment.
Post-Implementation
Serve as the Operations team's subject matter expert (SME) for ServiceNow.
Configure, build, and customize new workflows using ServiceNow Flow Designer and related tools.
Maintain and optimize existing workflows to improve efficiency and compliance.
Develop and maintain documentation for workflows, processes, and configurations.
Provide training and support to Operations personnel on ServiceNow functionality.
Monitor platform performance and usage, generating reports and dashboards for management.
Cross-Functional Collaboration
Act as the primary point of contact between Operations and ServiceNow technical teams.
Ensure smooth communication and coordination with other business units impacted by workflow changes.
Participate in governance activities to maintain platform standards and best practices.
Qualifications:
Education: Bachelor's degree in Business Administration, Information Systems, or related field.
Experience:
3+ years as a Business Analyst or similar role, preferably in Operations or Financial Services.
Hands-on experience with ServiceNow platform (ITSM, Workflow, or App Engine modules preferred).
Skills:
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
Familiarity with workflow automation and process improvement methodologies (Lean, Six Sigma).
Proficiency in ServiceNow configuration and workflow design.
Certifications (Preferred):
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Implementation Specialist (CIS) - App Engine or ITSM.
Languages: Portuguese and/or Spanish proficiency is considered a valuable asset.
Core Competencies:
Ability to translate business needs into technical requirements.
Strong documentation and process mapping skills.
Collaborative mindset with experience in Agile/Scrum environments.
Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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