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  • Food Business Specialist (CES 3) Fresno, CA, Job ID 79630

    University of California Agriculture and Natural Resources 3.6company rating

    Fresno, CA jobs

    The Food Business Specialist (Community Education Specialist 3) will support outreach, education, and technical assistance efforts as part of the Local Farm and Food Innovation (F3Local) Initiative's Farm-to-Market program. Serving Merced, Fresno, Madera, Kings, and Tulare Counties, the specialist will support small-scale farmers, food entrepreneurs, and innovators by developing, delivering and coordinating workshops and training programs, as well as conducting outreach in the five-country service area. This includes developing a comprehensive curriculum and educational materials focused on business development topics such as entrepreneurial skills, licensing, permitting, certification, and access to capital. The role will involve both group instruction through workshops and direct one-on-one technical assistance tailored to each entrepreneur's needs. With a strong emphasis on community engagement, the Food Business Specialist will build trusted relationships with local business owners and collaborate with regional partners to expand support services and resource access. The position requires strong facilitation skills, curriculum design experience, and knowledge of food systems or small business development. This position is a contract appointment that is 100% fixed. Pay Scale: $49,200.00/year to $66,200.00/year. Job Posting Close Date: This job is open until filled. The first application review date will be 11/10/2025. Key Responsibilities: 50% Education and Training Development: Develop, design, and evaluate educational materials tailored to the needs of the target audience. Plan and deliver presentations on relevant topics to enhance the knowledge and skills of food entrepreneurs in the region. Provide personalized technical assistance to small-scale food and farming entrepreneurs and businesses including training and logistical support with licensing and permitting requirements, access to capital and existing resources, business planning, and connections to marketing support from project partners. 40% Outreach and Community Engagement: Assist in developing and delivering effective methods to increase outreach and technical assistance to small-scale farms, food businesses and food processing enterprises for F3Local Farm to Market programs. Inform small business owners, entrepreneurs, and partner referral sources about available educational resources and engagement opportunities through marketing seminars, courses, online resources, and events. Build networks and collaborate with other technical providers in the region and deliver presentations to the community about services and programs available. Identify small food businesses and organizations working in this space to facilitate partnerships and mutual support. 10% Data Collection and Management: Assist with Farm to Market program activities and data collection and management. Gather input from small-scale farms, food businesses and food processing enterprises, manage database and Excel records, assist with tracking of activities, contacts, and expenses. Organize information for program evaluation and prepare reports, summaries, and case studies. Other duties as assigned. Requirements: Associate's degree with coursework in food science, food service management, food safety, agricultural economics, agricultural business, business management/administration, entrepreneurship, community development, or in a related area and / or equivalent experience / training Thorough knowledge of community education, community engagement, teaching and/or facilitation best practices Demonstrated ability to engage with diverse communities Demonstrated skills to communicate and work in large groups, small groups and one-on-one, give presentations Proven track record of building strong relationships with clients, stakeholders, and community groups Excellent organizational skills and attention to detail Excellent time management skills and the ability to manage multiple project tasks Thorough and effective verbal, written, and interpersonal communication skills Proficiency in use of Windows-based computers and Microsoft Office applications Preferred Skills: Bachelor's degree or equivalent experience / training Experience teaching and working with a diverse audience and experience working with underserved populations Past experiences in community engagement and/or economic development Business acumen and experience in supporting entrepreneurs and small businesses in development, including business planning, financial management, marketing, and sales Proficiency in technical areas relevant to small food businesses, such as food safety and sanitation, menu development, inventory management, supply chain logistics, and food production processes Previous involvement in organizing workshops, conferences, or community events aimed at supporting small-scale farms and food businesses Bilingual communication/translation abilities in English and Spanish/ Hmong/ Mien/ Punjabi or other languages spoken in the community Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. Overtime and occasional weekend work as needed, usually on short notice to meet operational needs may be requested. Travel including travel outside normal business hours may be requested. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California https://apptrkr.com/get_redirect.php?id=6751080&target URL=$49,200.00/year to $66,200.00/year. Job Posting Close Date: This job is open until filled. The first application review date will be 11/10/2025. Key Responsibilities: 50% Education and Training Development: Develop, design, and evaluate educational materials tailored to the needs of the target audience. Plan and deliver presentations on relevant topics to enhance the knowledge and skills of food entrepreneurs in the region. Provide personalized technical assistance to small-scale food and farming entrepreneurs and businesses including training and logistical support with licensing and permitting requirements, access to capital and existing resources, business planning, and connections to marketing support from project partners. 40% Outreach and Community Engagement: Assist in developing and delivering effective methods to increase outreach and technical assistance to small-scale farms, food businesses and food processing enterprises for F3Local Farm to Market programs. Inform small business owners, entrepreneurs, and partner referral sources about available educational resources and engagement opportunities through marketing seminars, courses, online resources, and events. Build networks and collaborate with other technical providers in the region and deliver presentations to the community about services and programs available. Identify small food businesses and organizations working in this space to facilitate partnerships and mutual support. 10% Data Collection and Management: Assist with Farm to Market program activities and data collection and management. Gather input from small-scale farms, food businesses and food processing enterprises, manage database and Excel records, assist with tracking of activities, contacts, and expenses. Organize information for program evaluation and prepare reports, summaries, and case studies. Other duties as assigned. Requirements: Associate's degree with coursework in food science, food service management, food safety, agricultural economics, agricultural business, business management/administration, entrepreneurship, community development, or in a related area and / or equivalent experience / training Thorough knowledge of community education, community engagement, teaching and/or facilitation best practices Demonstrated ability to engage with diverse communities Demonstrated skills to communicate and work in large groups, small groups and one-on-one, give presentations Proven track record of building strong relationships with clients, stakeholders, and community groups Excellent organizational skills and attention to detail Excellent time management skills and the ability to manage multiple project tasks Thorough and effective verbal, written, and interpersonal communication skills Proficiency in use of Windows-based computers and Microsoft Office applications Preferred Skills: Bachelor's degree or equivalent experience / training Experience teaching and working with a diverse audience and experience working with underserved populations Past experiences in community engagement and/or economic development Business acumen and experience in supporting entrepreneurs and small businesses in development, including business planning, financial management, marketing, and sales Proficiency in technical areas relevant to small food businesses, such as food safety and sanitation, menu development, inventory management, supply chain logistics, and food production processes Previous involvement in organizing workshops, conferences, or community events aimed at supporting small-scale farms and food businesses Bilingual communication/translation abilities in English and Spanish/ Hmong/ Mien/ Punjabi or other languages spoken in the community Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. Overtime and occasional weekend work as needed, usually on short notice to meet operational needs may be requested. Travel including travel outside normal business hours may be requested. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California https://apptrkr.com/get_redirect.php?id=6751080&target URL= 50% Education and Training Development: Develop, design, and evaluate educational materials tailored to the needs of the target audience. Plan and deliver presentations on relevant topics to enhance the knowledge and skills of food entrepreneurs in the region. Provide personalized technical assistance to small-scale food and farming entrepreneurs and businesses including training and logistical support with licensing and permitting requirements, access to capital and existing resources, business planning, and connections to marketing support from project partners. 40% Outreach and Community Engagement: Assist in developing and delivering effective methods to increase outreach and technical assistance to small-scale farms, food businesses and food processing enterprises for F3Local Farm to Market programs. Inform small business owners, entrepreneurs, and partner referral sources about available educational resources and engagement opportunities through marketing seminars, courses, online resources, and events. Build networks and collaborate with other technical providers in the region and deliver presentations to the community about services and programs available. Identify small food businesses and organizations working in this space to facilitate partnerships and mutual support. 10% Data Collection and Management: Assist with Farm to Market program activities and data collection and management. Gather input from small-scale farms, food businesses and food processing enterprises, manage database and Excel records, assist with tracking of activities, contacts, and expenses. Organize information for program evaluation and prepare reports, summaries, and case studies. Other duties as assigned. Requirements: Associate's degree with coursework in food science, food service management, food safety, agricultural economics, agricultural business, business management/administration, entrepreneurship, community development, or in a related area and / or equivalent experience / training Thorough knowledge of community education, community engagement, teaching and/or facilitation best practices Demonstrated ability to engage with diverse communities Demonstrated skills to communicate and work in large groups, small groups and one-on-one, give presentations Proven track record of building strong relationships with clients, stakeholders, and community groups Excellent organizational skills and attention to detail Excellent time management skills and the ability to manage multiple project tasks Thorough and effective verbal, written, and interpersonal communication skills Proficiency in use of Windows-based computers and Microsoft Office applications Preferred Skills: Bachelor's degree or equivalent experience / training Experience teaching and working with a diverse audience and experience working with underserved populations Past experiences in community engagement and/or economic development Business acumen and experience in supporting entrepreneurs and small businesses in development, including business planning, financial management, marketing, and sales Proficiency in technical areas relevant to small food businesses, such as food safety and sanitation, menu development, inventory management, supply chain logistics, and food production processes Previous involvement in organizing workshops, conferences, or community events aimed at supporting small-scale farms and food businesses Bilingual communication/translation abilities in English and Spanish/ Hmong/ Mien/ Punjabi or other languages spoken in the community Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. Overtime and occasional weekend work as needed, usually on short notice to meet operational needs may be requested. Travel including travel outside normal business hours may be requested. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace To apply, please visit: https://careerspub.universityofcalifornia.edu/psc/ucanr/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=79630&PostingSeq=1&SiteId=17&language Cd=ENG&FOCUS=Applicant Copyright ©2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c45fe8abb90af74e8985678241622a44
    $49.2k-66.2k yearly 4d ago
  • IT Support Specialist Supervisor

    Collegis Education 3.9company rating

    Draper, UT jobs

    Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: The Sr IT Support Specialist - Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The Sr ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction. Primary Responsibilities, Essential Functions and Requirements: Supervision and mentorship of employees at local and remote locations Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness Mentor employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service. Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis) Responsible for mid and year-end performance reviews and managing performance of your reports, through consistent feedback and formal performance reviews. Sustain project updates and status reports to leadership on a regular basis Maintains a strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures. Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems. Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion. Maintain desktop application inventory and assist with software licensing maintenance Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase Define and maintain security procedures and policies; enforce these policies with ITSS team members Monitoring, supporting, and troubleshooting systems issues Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues Reduce the risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer Manage and mentor student-work studies Continue training for ITSS team members on processes and procedures. Requirements Experience and Qualifications: Possession of relevant industry certifications is highly advantageous Extensive operations experience in IT support and management Availability for weekend shifts to support maintenance activities and participation in on-call rotation duties A minimum of 5 years of management experience, coupled with a robust technical background Proficiency in managing a team Flexibility to work a schedule that may include nights and weekends Exceptional communication skills and a proven track record of delivering excellent customer service In-depth knowledge of technology platforms within the higher education sector Strong analytical and problem-solving capabilities Expertise in supporting various operating system platforms, including Microsoft 365 and Google Suite Advanced troubleshooting skills for Windows Server operating environments Advanced troubleshooting skills with Network devices Proficiency in supporting AV technologies for classrooms, lectures, and performance halls Ability to effectively communicate technical topics to individuals with varying levels of technical expertise Excellent written and verbal communication skills, with the ability to thoroughly document implementations, modifications, and removals Education, Certifications and Licensures: Bachelor of Science, Computer Science, MIS degree or equivalent experience Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
    $40k-78k yearly est. 4d ago
  • IT Support Specialist

    The Mice Groups, Inc. 4.1company rating

    San Francisco, CA jobs

    Helpdesk support specialist San Francisco, CA Contract (Onsite) pays around $35/hr - $42/hr This client is looking to add a contractor to his team of 8. Their team is divided between helpdesk/desktop support people and the escalation to Sys admins and network engineers. They will also be working on tasks such as configuring Laptops, handling equipment when it arrives. Candidates must know: JAMF - they are a 95% MAC shop OKTA Slack JIRA Google office suite They also need someone to start ASAP. They would like to interview next week and have someone start on the following week.
    $35 hourly 3d ago
  • IT Helpdesk, Security & Network Technician Instructor

    Graduate America College 4.0company rating

    Dallas, TX jobs

    Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus Ready to lead in tech education?
    $45k-54k yearly est. 60d+ ago
  • Peer Support Services Specialist

    Uthealth Houston 4.8company rating

    Victoria, TX jobs

    McWilliams School of Biomedical Informatics is shaping the future of patient care, disease prevention, and biomedical discovery by transforming data into innovative solutions powered by artificial intelligence, data science, and informatics. We are the only biomedical informatics program with advanced doctoral degrees in Texas and the largest and only free-standing informatics school in the nation. This position is based in/ and surrounding area of the Victoria, TX region. This position will support the Center for Behavioral Emergency and Addiction Research's Heroes Program in Houston, Texas. UTHealth Houston's Center for Behavioral Emergency and Addiction Research oversees several initiatives to address substance use disorders and behavioral emergencies across Texas. Peer Support Services Specialist will work with a multidisciplinary team to provide assertive outreach, navigation to care, direct peer support, and education surrounding substance use prevention, treatment, and recovery in a clinical research environment. Position Summary: Assists with peer recovery support services directly to patients that applies knowledge and skills drawn from lived experience and certification competencies, including assertive outreach, enrollment, mutual support, and additional wrap-around services to eligible patients and ensures quality data maintenance for research and clinical team. Position Key Accountabilities: Assists with direct patient-related peer support services for social determinants of health to individuals enrolled in HEROES and other clinical research programs. Assists with outreach schedule, mutual support groups for peer-education and family support, marketing and organization of all peer-related activities. Assists with outreach to individuals homes and other places. Assists with group services to multiple people, both through virtual and in-person. Follows guidance to ensure peer support team remains aligned with the overall message and purpose of the program. Follows UTHealth program regulations, guidelines and practices are being followed. Cooperatively assist with other job duties as assigned to support the provision of quality services to consumers; remain available to team members in crisis situations; and support the clinical/research team where necessary. Performs other duties as assigned. Certification/Skills: Basic computer skills (email, word processing, excel, etc.). Peer Recovery Support Specialist (PRSS)/(RSPS) by Texas Certification Board (TCB) required Minimum Education: High school diploma. Minimum Experience: One (1) year of experience providing peer recovery support to youths or adults. Certification (as a Peer Support Specialist) at the state and national level required.
    $35k-42k yearly est. 2d ago
  • Commercialization Specialist

    University of Texas at Dallas 4.3company rating

    Richardson, TX jobs

    The UT Dallas Office of Technology Commercialization ( OTC ) is seeking a qualified candidate to fill an operations role for the management of intellectual property including overseeing our IP database system, providing general patent docketing support, and providing general invention compliance support for the OTC . Essential Duties And Responsibilities Develop a thorough understanding of OTC's intellectual property database system sufficient to navigate and perform all operations as required by OTC . Develop a solid understanding of the patent process steps and rules, OTC invention disclosure steps, and invention reporting steps. Manage compliance with the Federal research funding agencies regarding timelines and details of reporting invention and patent-related decisions. Specifically, report inventions and patent decisions to Federal funding agencies via iEdison. Verify employment and assignment obligations of inventors needed. Check and obtain CROE forms and signatures as required. Create, maintain, and organize files, contact information, research sponsor information, and records within the IP database system. Collect, track, and provide metric reports for the OTC . Benchmark OTC metrics relative to other universities as assigned. Review and extract relevant and complex IP information from incoming and outgoing correspondence daily (including from internal and external clients, foreign and domestic attorneys and agents, and inventors) for docket entry into the IP database system, further processing, signatures, activity creation, and other data management. Adapt to and manage specific docketing procedures established for each of our internal and external clients. Manage outside counsel to conform to OTC docketing procedures as Perform intake of new technology disclosures and the creation of associated IP database records. Identify all relevant docketing actions reported in or required by internal and external correspondence. Create activities in the IP docketing database based on reporting emails and letters of upcoming actions received from counsel, internal and external clients, and distribute to staff and clients for instruction. Assist OTC staff in managing invention and patent docket workflow, and organize workflow through activities in the IP database system. Ensure the correct funding information is documented in the technology and patent records in the IP database, and that OTC has accurate copies of funding agreements. Initiate, manage, complete, and reconcile outgoing correspondence and attorney comments to identify, create, update, and mark complete docket activity due dates to keep docket activities up to date, current, accurate, and complete. Manage the curation of documents and email communications into the IP database system. Maintain and organize the IP docket communication mailbox. Review, prioritize, route, and follow-up on IP-related communications, ensuring that all documents are timely reported to the internal and external clients. Notify third parties of receipt of technology disclosures (co-owners, sponsors, etc.) and assemble information as needed for OTC records. Generate appropriate responses to outside counsel requests for information which includes gathering patent-related information such as information disclosure statements, invention declaration signatures, inventor assignments, and UT System signatures as needed. Notify inventors regarding patent-related deadlines and information needs. Coordinate activities of a student worker, as available and needed to perform a subset of data specialist-related tasks while maintaining efficiency and accuracy. Be cross-trained with the Industry Contracts Coordinator role and serve as a backup to the same. The Industry Contracts Coordinator's responsibilities include entering contract data into database systems, reviewing contract language, assisting researchers in the creation of project budgets and statements of work, tracking licensing and industry-sponsored research contract compliance, and a variety of other administrative tasks as assigned. Other duties as assigned.
    $52k-84k yearly est. 60d+ ago
  • Call Center Specialist

    Collin College 3.9company rating

    McKinney, TX jobs

    Primary Location: 2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records. Required Qualifications: Essential Duties and Responsibilities Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment. Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise. Respond to students' questions and issues both telephonically and via email with accurate and timely response. Respond to customer inquiries over the telephone and via email, in a friendly and professional manner. Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. Document all call information according to standard operating procedures. Utilize student information system to review students' account and inform students of potential resolutions, next steps or options. Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act). Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions Perform other duties as assigned. Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values. Knowledge, Skills and Abilities Knowledge of Collin policies and procedures Knowledge of admissions, registration and financial processes Knowledge of College's Student Information System (SIS) Knowledge of the Family Educational Rights and Privacy Act (FERPA) Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.) Knowledge of available resources Organization skills Excellent computer skills Customer service skills Verbal and written communication skills Critical thinking skills Ability to pay attention to details Ability to use Cisco Agent phone system and software Ability to work in a fast-paced and often stressful environment Ability to make appropriate and timely referrals Ability to analyze and troubleshoot issues Ability to provide accurate information to customers Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Required Associate degree from an accredited institution and two (2) years of related experience. Preferred Experience with student information system software and Cisco Agent Desktop application. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. **This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.** The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. ***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.*** Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $46,831.50 Compensation is determined based on experience. **Application submission deadline is 12am of the date listed.** 01/10/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
    $37.5k-46.8k yearly Auto-Apply 3d ago
  • Associate Specialist

    Wesco Distribution 4.6company rating

    Reno, NV jobs

    As an Associate Specialist - Sales, you will be responsible for coordinating activities and resources to support the Sales organization and business objectives. You will work with assigned Outside Sales Representatives, Inside Sales and support functions, suppliers, centers of excellence (COE) and Marketing to ensure the workload balance of the outside sales team. Responsibilities: Supports the sales process by working with various internal departments to coordinate selling opportunities for assigned Outside Sales Representatives. Schedules sales calls and deploys Field Technical Specialists (i.e. lighting, gear, automation, MRO specialists). Follows-up with sales representatives and technical specialists after customer visits, updating the Customer Relationship Management (CRM) database and providing follow-up communication to internal and external customers. Provides sales team with data reports as needed. Provides pricing support to management and outside sales. Interacts with Inside Sales, suppliers, centers of excellence, and customers to ensure timely and accurate execution of projects. Participates in regularly scheduled meetings to measure progress of set objectives. Provides general administrative support to outside sales team. Qualifications: High School Degree or Equivalent required; Bachelor's degree - Marketing, Business or relevant field preferred. 0-2 years of inside or outside sales, project, business development or operations support experience. Experience in customer service and/or manufacturing highly preferred. Strong written and verbal communication and presentation skills. Ability to multi-task. Research skills. Self-motivated and customer service oriented with ability to perform in a fast-paced, team environment. Computers skills, including Microsoft Office. Understanding of vertical market conditions. Knowledge/understanding of inventory concepts and sales processes. Ability to drive results-oriented activity. Experience with CRM systems. #LI-BW1
    $74k-95k yearly est. Auto-Apply 19d ago
  • Associate Specialist

    Wesco 4.6company rating

    Reno, NV jobs

    As an Associate Specialist - Sales, you will be responsible for coordinating activities and resources to support the Sales organization and business objectives. You will work with assigned Outside Sales Representatives, Inside Sales and support functions, suppliers, centers of excellence (COE) and Marketing to ensure the workload balance of the outside sales team. **Responsibilities:** + Supports the sales process by working with various internal departments to coordinate selling opportunities for assigned Outside Sales Representatives. + Schedules sales calls and deploys Field Technical Specialists (i.e. lighting, gear, automation, MRO specialists). + Follows-up with sales representatives and technical specialists after customer visits, updating the Customer Relationship Management (CRM) database and providing follow-up communication to internal and external customers. + Provides sales team with data reports as needed. + Provides pricing support to management and outside sales. + Interacts with Inside Sales, suppliers, centers of excellence, and customers to ensure timely and accurate execution of projects. + Participates in regularly scheduled meetings to measure progress of set objectives. + Provides general administrative support to outside sales team. **Qualifications:** + High School Degree or Equivalent required; Bachelor's degree - Marketing, Business or relevant field preferred. + 0-2 years of inside or outside sales, project, business development or operations support experience. + Experience in customer service and/or manufacturing highly preferred. + Strong written and verbal communication and presentation skills. + Ability to multi-task. + Research skills. + Self-motivated and customer service oriented with ability to perform in a fast-paced, team environment. + Computers skills, including Microsoft Office. + Understanding of vertical market conditions. + Knowledge/understanding of inventory concepts and sales processes. + Ability to drive results-oriented activity. + Experience with CRM systems. \#LI-BW1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $74k-95k yearly est. 19d ago
  • Dual Credit Scheduling Specialist

    South Texas College 4.2company rating

    McAllen, TX jobs

    Special Instructions Dear Applicant, The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following: Social Security Number Date of Birth Age Citizenship Status Gender Ethnicity/Race Marital Status Applicant Photos * A redaction guide can be found by clicking here. Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission. Transcripts Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA). Foreign transcripts Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members Department: Dual Credit Scheduling and Enrollment Services General Statement of Job The Dual Credit Scheduling Specialist is responsible for supporting the Dual Credit Scheduling and Enrollment Director by providing assistance with all dual credit scheduling and enrollment. Specific Duties and Responsibilities Essential Functions: Assists with the planning and managing of the scheduling for all dual credit sections with the College's high school partners and school districts. Works with secondary and post-secondary educators and provides assistance to the development of scheduling, the resulting course agreements supporting academic pathways and the processing of new dual credit faculty with the appropriate department chairs. Provides presentations to faculty and counselors at both secondary and post-secondary institutions on dual credit course scheduling. Serves as liaison to all academic department chairs and the academic advisory committees. Monitors and ensures that dual credit faculty have received appropriate approval before entering them on the College's enterprise system. Creates and enters new dual credit faculty, coding faculty information, dual credit section information, high school codes, and monitors for accuracy. Maintains the Dual Credit Scheduling Portal and Web System available at all high school sites; requests processes for the proper replacement and creation of new high school Web Operators. Maintains and distributes to each school a spreadsheet schedule per high school and per program of all dual credit sections, as needed. Attends departmental and divisional staff meetings, as needed. Maintains knowledge of academic curriculum and instructional prerequisites needed for the successful delivery of coursework. Attends and represents the College at local, state, and national conferences and activities, as needed. Assists with coordination of high school visits to all College campuses. Maintains knowledge of the College's programs, policies, procedures, academic standards, admissions process, entrance tests, degree plans, and courses. Travels throughout the college district, as needed. Performs other duties as assigned. Required Education and Experience Bachelor's degree required. At least two (2) years of experience working with secondary and post-secondary academic institutions, preferred. Required Knowledge, Skills and Abilities Excellent oral, written, presentation, and interpersonal communication skills. Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills. Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines. Ability to work independently as well as a team player within department and with others. Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation. Demonstrated commitment to achieving the vision and mission of South Texas College. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information and respond to inquiries from groups of students, faculty, staff, and the general public. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Checks, Certificates, Licenses, and Registrations Security Sensitive position: All applicants are subject to a criminal background check under South Texas College policy. Must have or qualify for a valid Texas driver's license and proof of liability insurance. Physical Requirements Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Bending the body downward and forward by bending leg and spine. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Ability to make rational decisions through sound logic and deductive processes. Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately, loudly or quickly. Sitting and standing particularly for sustained periods of time. Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. Mobility to accomplish tasks, particularly for long distances or moving from one work site to another. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. Minimum Compensation $19.00 Hourly Desired Start Date November 10, 2025 Posting Close Date (No Close Date if Blank) 20 October 2025 11:59pm
    $19 hourly Auto-Apply 60d+ ago
  • Call Center Specialist

    Collin County Community College 3.9company rating

    McKinney, TX jobs

    2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records. Required Qualifications: Essential Duties and Responsibilities * Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment. * Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise. * Respond to students' questions and issues both telephonically and via email with accurate and timely response. * Respond to customer inquiries over the telephone and via email, in a friendly and professional manner. * Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. * Document all call information according to standard operating procedures. * Utilize student information system to review students' account and inform students of potential resolutions, next steps or options. * Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act). * Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions * Perform other duties as assigned. * Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values. Knowledge, Skills and Abilities Knowledge of Collin policies and procedures Knowledge of admissions, registration and financial processes Knowledge of College's Student Information System (SIS) Knowledge of the Family Educational Rights and Privacy Act (FERPA) Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.) Knowledge of available resources Organization skills Excellent computer skills Customer service skills Verbal and written communication skills Critical thinking skills Ability to pay attention to details Ability to use Cisco Agent phone system and software Ability to work in a fast-paced and often stressful environment Ability to make appropriate and timely referrals Ability to analyze and troubleshoot issues Ability to provide accurate information to customers Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Required Associate degree from an accredited institution and two (2) years of related experience. Preferred Experience with student information system software and Cisco Agent Desktop application. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. This position is Security Sensitive, therefore, candidates will be subject to a criminal background check. The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. * This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.* Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $44,958.00 Compensation is determined based on experience. Application submission deadline is 12am of the date listed. 01/10/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.
    $37.5k-45k yearly Auto-Apply 5d ago
  • Fiscal & Business Specialist

    The University of South Florida 4.5company rating

    Florida jobs

    The department of Administration & Finance provides financial support to the institution, including monitoring and reconciliation of all central source accounts, expenditure oversight, and reconciliation of revenue. This position is the primary contact and first recipient of requests for all purchasing, travel, foundation requests, reconciliations and other ad-hoc finance work. This person is often the 'preparer' in the approval process, with the Manager approving followed by the accountable officer. Responsibilities Purchasing Reviews purchase requests and processes with adherence to USF Policies Services as a liaison between the academic departments, colleges and vendors regarding contracts, quotes, billing statements & payment terms. Verifies available budget and determines the proper purchasing mechanism. Reviews vendor invoices for completeness, accuracy and approvals. Processes changes to purchase orders as needed. Ensures all documents are transmitted to Accounts Payable for payment. Coordinates with USF St. Petersburg Campus Computing regarding technical purchases and UTSB approvals. Processes orders and departmental P-card (credit cards), reconciles transactions to supporting documentation and ensures accuracy of coding in the finance system. Travel Arranges and coordinates travel for college staff, students, employee candidates, consultants, and guests using the Archivum system. Ensures compliance to University policies and procedures. Verifies available budget and determines which transactions are acceptable for p-card use or traveler reimbursement. Responsible for timely processing of the travel authorization requests, cash advances, and travel expenses reports. Miscellaneous Run budget reports on a monthly basis, reconcile departmental accounts and submit with supporting documentation for review and approval by the Fiscal & Business Manager. Manage payments from Foundation Funds and ensure compliance with guidance. Maintains departmental asses logs and manages inventory. Prepares or certifies payroll as needed. Other fiscal tasks as required. Qualifications Minimum This position requires a High School diploma or equivalent with three years of work experience in positions with fiscal support duties. College of other relevant post-secondary coursework may substitute for the experience requirement on a year for year basis. Preferred Bachelor's degree preferred or appropriate other work-based experience. Knowledge of USF Travel and Purchasing processes/procedures along with knowledge of Business Systems., Understanding of budgets and financial processing. Degree Equivalency Clause: Four years of direct experience for a bachelor's degree. • Senate Bill 1310- The Florida Senate (************************************************ is conditional upon meeting all employment eligibility requirements in the U.S. • SB 1310: Substitution of Work Experience for Postsecondary Education Requirements • A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed: • (a) Two years of direct experience for an associate degree; • (b) Four years of direct experience for a bachelor's degree; • (c) Six years of direct experience for a master's degree; • (d) Seven years of direct experience for a professional degree; or • (e) Nine years of direct experience for a doctoral degree • Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment. • Minimum Qualifications that require a high school diploma are exempt from SB 1310.
    $40k-52k yearly est. Auto-Apply 48d ago
  • Call Center Lending Relationship Specialist

    Suncoast Schools Federal Credit Union 4.2company rating

    Tampa, FL jobs

    Position Type: Full Time Training Schedule: MON - FRI 8:00 AM - 5:00 PM Regular Schedule Options: * Monday, Tuesday, Wednesday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 8:00 AM - 1:00 PM, Thursday: Off * Monday, Wednesday, Thursday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 8:00 AM - 1:00 PM, Tuesday: Off * Monday, Wednesday, Thursday: 9:30 AM - 7:30 PM, Friday: 9:30 AM - 6:30 PM, Saturday: 8:00 AM - 1:00 PM, Tuesday: Off * Monday, Tuesday, Wednesday: 9:30 AM - 7:30 PM, Friday: 9:30 AM - 6:30 PM, Saturday: 8:00 AM - 1:00 PM, Thursday: Off * Monday, Wednesday, Thursday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 8:00 AM - 1:00 PM, Tuesday: Off * Monday, Wednesday, Thursday, Friday: 9:30 AM - 7:30 PM, Saturday: 9:00 AM - 1:00 PM, Tuesday: Off * * Hybrid option available after 3-6 months of satisfactory performance* This position provides the opportunity to grow into a career in lending. The Call Center Lending Relationship Specialist assists credit union members with their long-term financial goals and planning for their future by providing financial solutions and counseling. This individual engages current and prospective members through telephone support interactions. This role plays a key part in improving the financial lives of Suncoast Credit Union members. Responsibilities * Identify ways to improve members' financial life * Present and explain lending products and services provided by the credit union and its affiliates * Initiate and underwrite consumer loans according to credit union lending policies and procedures * Answer calls in a courteous, professional, and timely manner * Provide a prompt, accurate, and excellent member experience * Interview members to gather information necessary to complete loan applications * Input and process loan requests * Meet minimum monthly goals determined by management * Assess loan applications * Process system approvals and suggest decision recommendations * Serve the community and actively participate in area events representing the credit union Qualifications * High school diploma or equivalent * 1+ years of call center or customer service experience * Bilingual in Spanish preferred * Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Sales Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at **************************************** Responsibilities * Identify ways to improve members' financial life * Present and explain lending products and services provided by the credit union and its affiliates * Initiate and underwrite consumer loans according to credit union lending policies and procedures * Answer calls in a courteous, professional, and timely manner * Provide a prompt, accurate, and excellent member experience * Interview members to gather information necessary to complete loan applications * Input and process loan requests * Meet minimum monthly goals determined by management * Assess loan applications * Process system approvals and suggest decision recommendations * Serve the community and actively participate in area events representing the credit union Qualifications * High school diploma or equivalent * 1+ years of call center or customer service experience * Bilingual in Spanish preferred * Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Sales Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at ****************************************
    $35k-40k yearly est. Auto-Apply 20d ago
  • Call Center Specialist

    Lewisville ISD (Tx 4.0company rating

    Lewisville, TX jobs

    Call Center Specialist JobID: 10051 Transportation Date Available: ASAP Attachment(s): * Transportation - Specialist Call Center.docx
    $26k-31k yearly est. 51d ago
  • Member Loan Specialist I,II

    California Coast Credit 3.8company rating

    San Diego, CA jobs

    This position is accountable for providing exceptional service in a call center environment with a focus on cross-selling loans, financial products and services. DIMENSIONS Service Goals: Meet/exceed a 4.00 overall service rating, as per established service standards. Sales Expectations: Meet/exceed established monthly/annual sales goals Consumer loan annual funding goal: 120 Real estate loan annual funding goal: 36 New member annual goal: 120 Consumer loan protection products: 33% loan penetration Additional referral requirements: auto buying services, investment products, and credit union promotional products and services Additional sales requirements: online banking, digital services, e-statements, bill pay, and direct deposit Member Support: Approximately 200,000 credit union members Supervisory responsibilities This position reports directly to the Member Service Center Assistant Manager or Member Service Center Supervisor. No employees report directly to this position. NATURE & SCOPE Member Loan Specialist I Cross-selling credit union products and services : Recommends products or services that meet the member's needs, such as savings accounts, checking accounts, or investment options. This includes gathering information, processing membership applications, and ensuring compliance with regulations. Advises members with new account and loan inquiries : Answers questions about consumer accounts and deposit and loan products, to include the products terms, and conditions. Cross-sells and originates Consumer Loans applications: Gathers member information for Consumer Loan applications, explaining the features and benefits of different loan types, to help members understand their financial options. Follow policies and procedures: Adheres to regulations, complying with internal policies, and maintaining a high level of ethical conduct. Knowledge of Credit Union products and services: Maintains up to date knowledge of credit union products and services. Strong organizational and time management skills: Manages multiple tasks and meets deadlines, while ensuring member applications are processed accurately and efficiently. Strong self-motivation and goal-oriented mindset: Has the ability to meet and exceed monthly sales goals and demonstrates the ability to work independently to drive results that meet member needs. Provides exceptional member service: Provides friendly and helpful member experience, listening to member needs, and resolving issues in a timely and effective manner. Serves as a backup to Member Service Representatives : Supports all levels of service in the call center phone queues, to include online banking and card-related calls. Must maintain as California Endorsee Number: in compliance with the California Department of Insurance to quote and cross-sell vehicle protection products. Performs other relevant and related duties as required . Member Loan Specialist II (Must be competent at the level of a Member Loan Specialist I), in addition: Assist members with Real Estate loans: Stays knowledgeable of real estate loan products. Provides rate quotes that match member needs with the correct Real Estate loan product. Originates Real Estate loans applications: Gathers appropriate information needed for a real estate application and sets the expectations of the loan process. Must maintain registration as Mortgage Loan Originator (MLO): in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and regularly provide this unique MLO registration number to all consumers as part of their daily work in mortgage lending. Education, skills, & abilities The Eight Superpowers Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities A high school diploma or equivalent is required. Member Loan Specialist I : 2 years' experience in a financial institution or other related field, to include consumer loan experience, and proven successful performance in sales and service. Member Loan Specialist II: 3 years' experience in a financial institution (with 1 of the 3 years as a Member Loan Specialist I) or other related field, to include real estate loan experience, and proven successful performance in sales and service. Previous experience in a call-center preferred. Excellent communication skills; sound judgment, and attention to detail. Ability to work in a fast-paced call center environment. Previous experience with Microsoft Windows applications is preferred. Must be available to work flexible call center hours. Candidates should demonstrate punctuality, the ability to follow supervisory instructions, effective teamwork skills, and a clear understanding of company policies and procedures. Major Accountabilities Ensure sales and service goals are met. Present a friendly, outgoing and positive demeanor. Process new accounts and/or loans accurately and completely. Complies with all other policies and procedures. PHYSICAL REQUIREMENTS Excellent ability to communicate, both verbally and in writing; ability to tolerate periods of continuous sitting and/or standing. ENVIRONMENTAL CONDITIONS Work is primarily performed within a cubicle office setting. Subject to standard background noise found in a call center environment. May work remotely. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. Member Loan Specialist MLS I - $21.5468-$26.9336 MLS II - $23.9440-$29.9330
    $42k-58k yearly est. Auto-Apply 60d ago
  • Lead Water Distribution and Collection Specialist

    California State University System 4.2company rating

    San Jose, CA jobs

    Under general supervision, the Lead Water Distribution and Collection Specialist performs the full range of skilled, journey-level plumbing work involved in the installation, maintenance, modification, inspection, and repair of mechanical plumbing systems and fixtures related to water, gas, oil, steam, sewage, fire prevention, and refrigeration systems including automated systems. The position provides lead work direction to skilled, semi-skilled, and unskilled workers in the plumbing trade and ensures work meets safety, compliance, and operational standards. The incumbent's primary responsibility is leading potable and recycled water distribution and collection system operations across campus, including monitoring, testing, and chemically treating water systems to maintain quality and compliance. The role includes performing backflow prevention device testing, cross-connection control, and ensuring regulatory adherence through documentation and preventive maintenance activities. Additional duties include estimating labor and materials for plumbing projects, maintaining shop tools and equipment, inspecting contractor work, using computerized maintenance systems for record-keeping, and ensuring work meets applicable codes and standards. The incumbent collaborates closely with other trades within Facilities Development and Operations to maintain the reliability and safety of the university's utility systems. Key Responsibilities * Provide lead work direction to skilled, semi-skilled, and unskilled staff in plumbing and water distribution operations; assign, monitor, and inspect work for compliance with codes, standards, and safety requirements * Perform the full range of skilled plumbing work, including installation, modification, repair, and maintenance of mechanical plumbing systems for water, gas, oil, steam, condensate, sewage, fire prevention, and refrigeration * Lead and perform maintenance, testing, and repair of potable and recycled water systems; monitor, test, and chemically treat water to maintain compliance with health and safety standards * Conduct backflow device testing, recordkeeping, and maintenance; perform recycled and potable water cross-connection testing and corrective actions per regulatory standards * Perform routine inspections, troubleshoot plumbing systems, and complete repairs to ensure reliability and water quality * Estimate cost, labor, and materials; coordinate with other trades and contractors to ensure efficient and compliant project execution * Follow established safety procedures, maintain required certifications, and ensure adherence to Cal/OSHA, state plumbing codes, and university safety policies * Maintain detailed maintenance and testing records, document as-built changes, and prepare standard reports using computerized maintenance management systems (CMMS) * Communicate effectively with campus constituents to address plumbing service needs and ensure timely resolution of issues Knowledge, Skills & Abilities * Thorough knowledge of the methods, materials, tools, and equipment used in the plumbing trade and water distribution systems * Working knowledge of effective supervisory and work coordination practices * Thorough understanding of applicable state and federal health and safety codes, including California State Plumbing Code and Division of Industrial Safety orders * Ability to lead, instruct, and coordinate the work of a small crew * Ability to read, interpret, and work from blueprints, plans, and specifications * Skill in estimating time, materials, and labor for plumbing projects * Ability to maintain records and prepare standard and complex reports * Strong problem-solving and troubleshooting skills with the ability to analyze and respond appropriately to emergency situations * Ability to operate and maintain a variety of hand and power tools, testing instruments, and water treatment equipment * Proficiency with computerized maintenance management and building automation systems * Strong interpersonal and communication skills; ability to foster a positive, respectful, and customer-focused work environment * Ability to take initiative, organize and prioritize work effectively, and meet deadlines with minimal supervision * Commitment to workplace safety, sustainability, and continuous improvement Required Qualifications * These abilities normally would be acquired through any combination of progressively responsible training and experience which demonstrates achievement journey-level skills equivalent to that acquired through completion of a standard plumber's apprenticeship program * One to two years of experience as a journey-level plumber that included work coordination responsibilities * Possession of a valid California Driver's License and driving record that allows for the operation of any vehicle or equipment required for the position License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications * Possession of backflow prevention assembly testing credential * Possession of cross-connection specialist credential * Possession of Water Distribution or Treatment Operator credential (Grade 2 minimum) * Experience leading groups of skilled, semi-skilled and unskilled trades people * Experience with a public water system (PWS) Compensation Classification: Lead Plumber Anticipated Hiring Range: $7,551/month - $8,014/month (Step 7 - Step 10) CSU Salary Range: $ 6,705/month - $ 9,768/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: October 17, 2025, through November 2, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Work Schedule Selected candidates will be placed in one of the following shifts based on operational needs. Monday - Friday, 7:30 a.m. to 4:00 p.m. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Oct 17 2025 Pacific Daylight Time Applications close:
    $39k-48k yearly est. Easy Apply 57d ago
  • Lead Water Distribution and Collection Specialist

    San JosÉ State University 4.4company rating

    California jobs

    Under general supervision, the Lead Water Distribution and Collection Specialist performs the full range of skilled, journey-level plumbing work involved in the installation, maintenance, modification, inspection, and repair of mechanical plumbing systems and fixtures related to water, gas, oil, steam, sewage, fire prevention, and refrigeration systems including automated systems. The position provides lead work direction to skilled, semi-skilled, and unskilled workers in the plumbing trade and ensures work meets safety, compliance, and operational standards. The incumbent's primary responsibility is leading potable and recycled water distribution and collection system operations across campus, including monitoring, testing, and chemically treating water systems to maintain quality and compliance. The role includes performing backflow prevention device testing, cross-connection control, and ensuring regulatory adherence through documentation and preventive maintenance activities. Additional duties include estimating labor and materials for plumbing projects, maintaining shop tools and equipment, inspecting contractor work, using computerized maintenance systems for record-keeping, and ensuring work meets applicable codes and standards. The incumbent collaborates closely with other trades within Facilities Development and Operations to maintain the reliability and safety of the university's utility systems. Key Responsibilities Provide lead work direction to skilled, semi-skilled, and unskilled staff in plumbing and water distribution operations; assign, monitor, and inspect work for compliance with codes, standards, and safety requirements Perform the full range of skilled plumbing work, including installation, modification, repair, and maintenance of mechanical plumbing systems for water, gas, oil, steam, condensate, sewage, fire prevention, and refrigeration Lead and perform maintenance, testing, and repair of potable and recycled water systems; monitor, test, and chemically treat water to maintain compliance with health and safety standards Conduct backflow device testing, recordkeeping, and maintenance; perform recycled and potable water cross-connection testing and corrective actions per regulatory standards Perform routine inspections, troubleshoot plumbing systems, and complete repairs to ensure reliability and water quality Estimate cost, labor, and materials; coordinate with other trades and contractors to ensure efficient and compliant project execution Follow established safety procedures, maintain required certifications, and ensure adherence to Cal/OSHA, state plumbing codes, and university safety policies Maintain detailed maintenance and testing records, document as-built changes, and prepare standard reports using computerized maintenance management systems (CMMS) Communicate effectively with campus constituents to address plumbing service needs and ensure timely resolution of issues Knowledge, Skills & Abilities Thorough knowledge of the methods, materials, tools, and equipment used in the plumbing trade and water distribution systems Working knowledge of effective supervisory and work coordination practices Thorough understanding of applicable state and federal health and safety codes, including California State Plumbing Code and Division of Industrial Safety orders Ability to lead, instruct, and coordinate the work of a small crew Ability to read, interpret, and work from blueprints, plans, and specifications Skill in estimating time, materials, and labor for plumbing projects Ability to maintain records and prepare standard and complex reports Strong problem-solving and troubleshooting skills with the ability to analyze and respond appropriately to emergency situations Ability to operate and maintain a variety of hand and power tools, testing instruments, and water treatment equipment Proficiency with computerized maintenance management and building automation systems Strong interpersonal and communication skills; ability to foster a positive, respectful, and customer-focused work environment Ability to take initiative, organize and prioritize work effectively, and meet deadlines with minimal supervision Commitment to workplace safety, sustainability, and continuous improvement Required Qualifications These abilities normally would be acquired through any combination of progressively responsible training and experience which demonstrates achievement journey-level skills equivalent to that acquired through completion of a standard plumber's apprenticeship program One to two years of experience as a journey-level plumber that included work coordination responsibilities Possession of a valid California Driver's License and driving record that allows for the operation of any vehicle or equipment required for the position License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Possession of backflow prevention assembly testing credential Possession of cross-connection specialist credential Possession of Water Distribution or Treatment Operator credential (Grade 2 minimum) Experience leading groups of skilled, semi-skilled and unskilled trades people Experience with a public water system (PWS) Compensation Classification: Lead Plumber Anticipated Hiring Range: $7,551/month - $8,014/month (Step 7 - Step 10) CSU Salary Range: $ 6,705/month - $ 9,768/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: October 17, 2025, through November 2, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Work Schedule Selected candidates will be placed in one of the following shifts based on operational needs. Monday - Friday, 7:30 a.m. to 4:00 p.m. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
    $35k-43k yearly est. Easy Apply 58d ago
  • Collections Specialist

    Florida A&M University Federal Credit Union 4.2company rating

    Tallahassee, FL jobs

    We are seeking a dedicated and detail-oriented Collections Specialist to join our credit union. This role involves managing delinquent accounts, working directly with members to resolve overdue balances, and ensuring the credit union maintains strong relationships while protecting its financial health. The ideal candidate has excellent communication skills, a problem-solving mindset, and a compassionate approach to helping members fulfill their financial obligations. Key Responsibilities: 1. Account Monitoring and Delinquency Management: - Monitor member accounts to identify past-due loans, mortgages, and other obligations. - Contact members to address overdue accounts through phone calls, emails, and written correspondence. - Document all collection activities, including member interactions and payment arrangements, in the credit union's system. 2. Member Communication and Resolution: - Work collaboratively with members to understand their financial situations and develop repayment plans. - Provide guidance on financial assistance options and strategies for resolving delinquencies. - Ensure interactions are respectful, professional, and compliant with regulations. 3. Payment Processing and Recovery: - Negotiate repayment schedules and settlements in accordance with credit union policies. - Process payments received from members and apply them to the appropriate accounts. - Initiate financial or legal actions such as charge-offs, repossessions, foreclosures, and small claims court proceedings. 4. Reporting and Analysis: - Prepare delinquency and recovery reports for management. - Monitor trends in delinquency rates and recommend strategies to reduce future risks. - Assist in analyzing the effectiveness of collection efforts and improving processes. 5. Compliance and Regulation Adherence: - Ensure all collection activities comply with applicable federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA). - Maintain confidentiality of member information at all times. 6. Collaboration and Team Support: - Work closely with lending and other departments to resolve issues related to delinquent accounts. - Provide insights and recommendations to improve the credit union's credit and collection policies. Qualifications and Skills: - Education: High school diploma or equivalent required; Associate's degree in Business, Finance, or related field preferred. - Experience: - Minimum of 1-2 years of experience in collections, credit, or a related role, preferably within a financial institution or credit union. - Familiarity with loan servicing systems is a plus. - Technical Skills: - Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial or collection software. - Knowledge of FDCPA and other relevant debt collection laws. - Soft Skills: - Strong communication and negotiation skills, with the ability to balance firmness and empathy. - Excellent organizational skills and attention to detail. - Problem-solving mindset with the ability to handle difficult conversations professionally. Physical Requirements: Must be able to lift and carry items weighing up to 20 pounds, such as files or office supplies. Work Environment: - This position is primarily office-based, with occasional flexibility to accommodate member needs. - Occasional overtime may be required during peak periods or to meet deadlines. Compensation and Benefits: - Competitive salary based on experience. - Benefits include health insurance, retirement plan options, paid time off, and opportunities for professional development.
    $32k-37k yearly est. 60d+ ago
  • Collections Specialist

    Florida A&M University Federal Credit Union 4.2company rating

    Tallahassee, FL jobs

    Job Description We are seeking a dedicated and detail-oriented Collections Specialist to join our credit union. This role involves managing delinquent accounts, working directly with members to resolve overdue balances, and ensuring the credit union maintains strong relationships while protecting its financial health. The ideal candidate has excellent communication skills, a problem-solving mindset, and a compassionate approach to helping members fulfill their financial obligations. Key Responsibilities: 1. Account Monitoring and Delinquency Management: - Monitor member accounts to identify past-due loans, mortgages, and other obligations. - Contact members to address overdue accounts through phone calls, emails, and written correspondence. - Document all collection activities, including member interactions and payment arrangements, in the credit union's system. 2. Member Communication and Resolution: - Work collaboratively with members to understand their financial situations and develop repayment plans. - Provide guidance on financial assistance options and strategies for resolving delinquencies. - Ensure interactions are respectful, professional, and compliant with regulations. 3. Payment Processing and Recovery: - Negotiate repayment schedules and settlements in accordance with credit union policies. - Process payments received from members and apply them to the appropriate accounts. - Initiate financial or legal actions such as charge-offs, repossessions, foreclosures, and small claims court proceedings. 4. Reporting and Analysis: - Prepare delinquency and recovery reports for management. - Monitor trends in delinquency rates and recommend strategies to reduce future risks. - Assist in analyzing the effectiveness of collection efforts and improving processes. 5. Compliance and Regulation Adherence: - Ensure all collection activities comply with applicable federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA). - Maintain confidentiality of member information at all times. 6. Collaboration and Team Support: - Work closely with lending and other departments to resolve issues related to delinquent accounts. - Provide insights and recommendations to improve the credit union's credit and collection policies. Qualifications and Skills: - Education: High school diploma or equivalent required; Associate's degree in Business, Finance, or related field preferred. - Experience: - Minimum of 1-2 years of experience in collections, credit, or a related role, preferably within a financial institution or credit union. - Familiarity with loan servicing systems is a plus. - Technical Skills: - Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial or collection software. - Knowledge of FDCPA and other relevant debt collection laws. - Soft Skills: - Strong communication and negotiation skills, with the ability to balance firmness and empathy. - Excellent organizational skills and attention to detail. - Problem-solving mindset with the ability to handle difficult conversations professionally. Physical Requirements: Must be able to lift and carry items weighing up to 20 pounds, such as files or office supplies. Work Environment: - This position is primarily office-based, with occasional flexibility to accommodate member needs. - Occasional overtime may be required during peak periods or to meet deadlines. Compensation and Benefits: - Competitive salary based on experience. - Benefits include health insurance, retirement plan options, paid time off, and opportunities for professional development.
    $32k-37k yearly est. 29d ago
  • Loan/FWS Specialist

    Southern University System 3.7company rating

    Shreveport, LA jobs

    Careers at SUSLA Southern University at Shreveport, Louisiana (SUSLA) is accepting applications for the Loan/FWS Specialist position within the Office of Financial Aid & Scholarship. SUSLA is a comprehensive community college serving Shreveport, Bossier City, and surrounding areas in Northwest Louisiana. It is one of five campuses constituting the Historically Black Southern University System. The University serves approximately 3,000 undergraduate students and offers 32 undergraduate degrees and certificate programs in a variety of fields including Allied Health, Nursing, Aerospace Technology, Business Studies, Behavioral Science/Education and Science & Technology. PRIMARY RESPONSIBILITIES * The Financial Aid Office is seeking a detail-oriented Financial Aid Loan/FWS Specialist to provide comprehensive financial aid support and guidance to new and continuing students. Reporting to the Director of Financial Aid & Scholarships, this position serves as the primary coordinator and point of contact for the Federal Work-Study and Federal Direct Loan programs, ensuring full compliance with federal, state, and institutional regulations. Key responsibilities include awarding and administering work-study and loan funds, delivering financial aid counseling to students and families, managing communications with students and parents, and supporting Banner system processes to ensure accurate and timely aid delivery. Specific Duties are: * Serve as the primary federal work study and federal direct loan point of contact for current and prospective students, determining eligibility for work-study, awarding work-study, and monitoring earnings for all student work-study employees on campus. * Administer assigned programs in accordance with federal, state, and institutional policies and procedures * Knowledge of Federal Title IV, state program awards and regulations, and FERPA * Counsel and advise students about financial aid eligibility, application procedures, aid programs, program costs, and indebtedness * Complete error reports to ensure that federal work study and federal direct loans are issued in a timely manner and in accordance with federal, state, and institutional policies and regulations * Notify students of changes in the eligibility of aid offers and alternatives to amend the situation, if any * Use enhanced internal and external communication systems to inform students and parents about aid offers and departmental, institutional, and system-wide policies and procedures * Provide financial literacy presentations and informational sessions on campus and within the community * Conduct audit file reviews each semester * Monitor Common Origination Disbursement for incoming Direct Parent PLUS loan requests and award applicable loans as needed, following up with parents if credit decisions are approved * Provide ongoing training, guidance, and supervision to financial aid student employees for accurate dissemination of financial aid information to other students and parents. * Collaborate with other departments for campus outreach and registration events to ensure that recruitment, enrollment, and retention goals are met * Perform other duties as assigned. REQUIRED EDUCATION AND EXPERIENCE * Bachelor's degree * Excellent customer service and interpersonal skills * Demonstrated service aptitude and ability to work independently as well as with students, parents, and colleagues * Exceptional oral and written communication skills. Must be able to communicate sensitive and/or complex information in a confidential and straightforward manner * Excellent organizational skills with the ability to organize and prioritize multiple complex projects and tasks simultaneously * Proficient user of Microsoft Office Suite and experience in financial aid database systems * Must be dependable and able to maintain confidentiality in data collection. * Must possess a high level of accuracy, self-motivation, strong attention to detail, and the ability to handle a heavy workload in a fast-paced environment * Familiarity with academic environment, policies, and procedures PREFERRED QUALIFICATIONS * Prior knowledge or experience in postsecondary educational assistance processes such as advising, financial aid, registration, and admissions * Specific knowledge or experience in financial aid and Banner Financial Aid module TYPE: Full-time COMPENSATION: $43,888 annually APPLICATION DEADLINE: Review of applications begins November 24, 2025 and continues until position is filled. * The application can be filled out online at SUSLA's Application for Employment * Please attach cover letter, resume, transcript(s), and three references to application. * Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Application Portal Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Criminal background check and reference verification is required. Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry. Title IX is a federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX prohibits use of federal money to support sex discrimination in education programs and provides individuals protection against such practices. In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran's status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment. As part of their commitment to maintaining a community free of discrimination, and in compliance with Title IX's mandate, institutions of the Southern University System shall address allegations of power-based violence and sexual misconduct, including sexual harassment and sexual assault, in a timely and effective manner. Further, institutions of the Southern University System will provide resources as needed for affected persons (Reporters, Complainants, Respondents, and third parties within the institution's community) and will not tolerate retaliation against any person who reports or participates in the investigation of alleged power-based violence or sex/gender discrimination. In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively "ADA"), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System's programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator. The ADA does not require the System to take any action that would fundamentally alter the natures of its programs or services or impose an undue financial or administrative burden. Complaints that a program, service, or activity of the System is not accessible to persons with disabilities should be directed to the ADA Coordinator.
    $43.9k yearly 22d ago

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