What does a management assistant do?
A management assistant is responsible for organizing all clerical and administrative tasks in an organization by setting up appointments and meetings, updating records, writing reports, and preparing important documents. They can do multitasking and possess excellent communication and strong decision-making skills to be able to recruit and train sales associates, inventory monitoring, and ordering merchandise that is on-demand aside from conducting research about competitive products and analyzing customer behavior to meet customer expectations.
Management assistant responsibilities
Here are examples of responsibilities from real management assistant resumes:
- Manage the operations for FOH and BOH facilities.
- Develop management and leadership principles while managing, training, and motivating employees in fast-pace, high-volume sales/customer service business.
- Work with HQ in resolving payroll, personnel, performance, conduct, EEO, congressional, and legal issues.
- Used QuickBooks to facilitate small business accounting.
- Receive and process visit requests through JPAS.
- Start as cashier, learned the register POS system.
- Track and update all DOD security requirements for branch personnel.
- Enforce security policies with FBI personnel, DoD, and contractors.
- Maintain payroll budgets and payroll processing in (Kronos) payroll system.
- Process sales orders daily, while also entering sales orders into QuickBooks software.
- Update restaurant menus on a weekly basis, and maintain POS system menus and pricing.
- Work closely and develop relationships with San Diego vendors to ensure accurate billing and A/P.
- Arrange business travel including complicate itineraries for the DM and for store managers for on-site training and conferences.
- Discuss and respond to employee grievances and EEO issues, resolve conflicts with employee or through negotiate agreements.
- Perform accounting duties to include A/R & A/P, credit card reversals, charge-backs, and OTA third party billing.
Management assistant skills and personality traits
We calculated that 13% of Management Assistants are proficient in Patients, Word Processing, and Customer Satisfaction. They’re also known for soft skills such as Writing skills, Interpersonal skills, and Organizational skills.
We break down the percentage of Management Assistants that have these skills listed on their resume here:
- Patients, 13%
Provide specialized care to patients with terminal diagnosis and provided education to families regarding disease care
- Word Processing, 12%
Use office automation equipment and word processing software, prepares briefings and Daily activity and other reports required for day-to-day operation.
- Customer Satisfaction, 11%
Identified purchasing needs for rental transactions while interfacing with customers regularly recommending additional products to increase customer satisfaction and profit.
- PowerPoint, 6%
Created and delivered the newly implemented process for the Service Line Manager and Supervising Managers via PowerPoint presentation.
- Payroll, 6%
Received and transcribed confidential correspondence, performed basic account duties, maintained payroll and attendance records.
- Statistical Data, 5%
Planned and scheduled meetings, conferences and compiled numerical, statistical data or appointments with internal or external organizations.
Most management assistants use their skills in "patients," "word processing," and "customer satisfaction" to do their jobs. You can find more detail on essential management assistant responsibilities here:
Writing skills. One of the key soft skills for a management assistant to have is writing skills. You can see how this relates to what management assistants do because "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Additionally, a management assistant resume shows how management assistants use writing skills: "submitted underwriting forms for processing customer insurance and car rental contracts. "
Interpersonal skills. Another essential skill to perform management assistant duties is interpersonal skills. Management assistants responsibilities require that "secretaries and administrative assistants interact with clients, customers, or staff." Management assistants also use interpersonal skills in their role according to a real resume snippet: "established and maintained outstanding interpersonal relationships with service writers at multiple car dealerships and body shops through a strategic marketing plan. "
Organizational skills. management assistants are also known for organizational skills, which are critical to their duties. You can see how this skill relates to management assistant responsibilities, because "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." A management assistant resume example shows how organizational skills is used in the workplace: "provided powerpoint presentations, various reports, spreadsheets and organizational charts to senior management. "
The three companies that hire the most management assistants are:
- Harris Teeter229 management assistants jobs
- Humana103 management assistants jobs
- Palm Beach Tan17 management assistants jobs
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Compare different management assistants
Management assistant vs. Administrative assistant/technical
An administrative assistant/technical is primarily responsible for performing clerical and support tasks in a company, ensuring efficiency and timeliness. They must produce progress reports, process documentation, receive communication letters, manage schedules, and even greet visitors. There are also instances when an administrative assistant/technical has to answer calls and correspondence, respond to inquiries, address issues and concerns, and resolve them promptly and professionally. Furthermore, it is essential to maintain records of all transactions, coordinate with different departments, and adhere to the company's policies and regulations.
While similarities exist, there are also some differences between management assistants and administrative assistant/technical. For instance, management assistant responsibilities require skills such as "customer satisfaction," "statistical data," "financial statements," and "human resources." Whereas a administrative assistant/technical is skilled in "data entry," "access database," "purchase orders," and "scheduling appointments." This is part of what separates the two careers.
Administrative assistant/technicals tend to make the most money working in the manufacturing industry, where they earn an average salary of $42,925. In contrast, management assistants make the biggest average salary, $47,302, in the health care industry.On average, administrative assistant/technicals reach similar levels of education than management assistants. Administrative assistant/technicals are 2.2% less likely to earn a Master's Degree and 0.3% less likely to graduate with a Doctoral Degree.Management assistant vs. Administrative assistant/scheduler
Administrative assistants/schedulers schedule company appointments and meetings, answer phone calls, and forward them to relevant staff members. They take meeting minutes and notes, order and take office supplies stock, and prepare documents for business trips and meetings. Besides finding methods to enhance administrative processes, administrative assistants/schedulers also help senior staff or other teams to write and issue emails to team members and company departments. Moreover, these professionals research and book the staff's travel arrangements.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that management assistant responsibilities requires skills like "customer satisfaction," "payroll," "statistical data," and "financial statements." But an administrative assistant/scheduler might use other skills in their typical duties, such as, "hr," "data entry," "excellent interpersonal," and "patient care."
Administrative assistant/schedulers earn a lower average salary than management assistants. But administrative assistant/schedulers earn the highest pay in the construction industry, with an average salary of $39,696. Additionally, management assistants earn the highest salaries in the health care with average pay of $47,302 annually.administrative assistant/schedulers earn similar levels of education than management assistants in general. They're 3.1% less likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.Management assistant vs. District administrative assistant
The district administrative assistant works as the primary contact person between the district administrator for education and its clients and customers. The district admin assistant helps with everyday administrative work. This includes evaluating daily performance, monitoring issues and problems from clients, and providing suggestions on how to improve the current state of the business. The district administrator assistant organizes all data from daily activities and generates reports and strategies from the data received.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from management assistant resumes include skills like "patients," "customer satisfaction," "payroll," and "logistics," whereas a district administrative assistant is more likely to list skills in "scheduling appointments," "clerical support," "training sessions," and "retail store. "
District administrative assistants make a very good living in the manufacturing industry with an average annual salary of $40,561. On the other hand, management assistants are paid the highest salary in the health care industry, with average annual pay of $47,302.Most district administrative assistants achieve a similar degree level compared to management assistants. For example, they're 1.4% more likely to graduate with a Master's Degree, and 0.6% more likely to earn a Doctoral Degree.Management assistant vs. Contract administrative assistant
A contract administrative assistant works on a contractual basis at offices where they are in charge of performing support tasks. Among their responsibilities include answering calls and correspondence, filing and organizing documents, coordinating with different departments, arranging appointments and schedules, preparing and processing files, and running errands as needed. They may also monitor the inventory of office supplies, processing procurement requests when necessary. Furthermore, a contract administrative assistant must maintain an active communication line with staff for a smooth and efficient workflow.
Types of management assistant
Updated January 8, 2025
