What does a management associate do?
A management associate is responsible for assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals. Management associates often respond to clients' inquiries and concerns on behalf of the executives, documenting their needs, and immediately escalating high-level complaints to appropriate personnel. They also meet with suppliers and other third-party vendors, negotiating contracts for business needs. A management associate must have excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.
Management associate responsibilities
Here are examples of responsibilities from real management associate resumes:
- Manage A/R, A/P, capital assets, and security deposits.
- Manage the rehabilitation of homes and lead abatement of existing homes.
- Value add services through managing partnerships with functional business teams to support client ROI.
- Manage and execute the entire SDLC search for a single core products processing vendor.
- Manage CAPA, document control, internal audit, complaint handling and training programs.
- Lead team of PMs to deliver fast-pace web site dev projects to drive revenue and market share.
- Ensure compliance with NCQA standards and HEDIS reporting for BlueChoice HealthPlan's commercial and Medicaid products.
- Gather audit information for the Medicare and Medicaid audits.
- Prepare month-end analysis and close, and general journal entries including accruals and cost deferrals.
- Analyze high net worth customer profiles to assist investment professionals with customizing investment portfolio solutions and overall wealth management plans.
- Introduce a project financial governance framework, in addition to integrating a change management framework within the project management structure.
- Train appropriate staff to access and utilize SharePoint database.
- Create and present monthly or quarterly advertising recap ROI.
- Used key recommendations obtain during HEDIS audit to improve rates.
- Participate on an internal strategic team relate to Medicare billing and compliance.
Management associate skills and personality traits
We calculated that 16% of Management Associates are proficient in Customer Service, Portfolio, and Risk Management. They’re also known for soft skills such as Math skills, Organizational skills, and Detail oriented.
We break down the percentage of Management Associates that have these skills listed on their resume here:
- Customer Service, 16%
Participated in the Leadership Development Program including rotations in production, manufacturing, accounting, estimating, purchasing and customer service.
- Portfolio, 7%
Compiled and analyzed various credit management reports to support the presentation of portfolio reviews, internal/external audit, and special projects.
- Risk Management, 6%
Worked closely with Risk Management Research Analysts and Business Analysts to assist with data maintenance protocols for data consistency and accuracy.
- Patients, 6%
Ensured that all inquiries/activities were appropriately documented and that any records required from customers or patients were obtained.
- Strong Analytical, 5%
Utilized strong analytical skills and team work to address and resolve, marketing, and operations issues in support of clients.
- Project Management, 5%
Developed a project management infrastructure to facilitate the integration of the technology architectures of 2 major railroad lines after their merger.
"customer service," "portfolio," and "risk management" are among the most common skills that management associates use at work. You can find even more management associate responsibilities below, including:
Math skills. To carry out their duties, the most important skill for a management associate to have is math skills. Their role and responsibilities require that "financial managers need strong skills in certain branches of mathematics, including algebra." Management associates often use math skills in their day-to-day job, as shown by this real resume: "conducted financial analysis of engagement accounting reports presented office statistics at monthly management meetings to kpmg senior management. "
Organizational skills. Another essential skill to perform management associate duties is organizational skills. Management associates responsibilities require that "because financial managers deal with a range of information and documents, they must have structures in place to be effective in their work." Management associates also use organizational skills in their role according to a real resume snippet: "maintain organizational structure hierarchy within the core hr workday system. "
Detail oriented. This is an important skill for management associates to perform their duties. For an example of how management associate responsibilities depend on this skill, consider that "in preparing and analyzing reports, such as balance sheets and income statements, financial managers must be precise and attentive to their work in order to avoid errors." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a management associate: "execute detailed performance trend and financial analysis that guided the creation of many strategic initiatives. ".
Analytical skills. A big part of what management associates do relies on "analytical skills." You can see how essential it is to management associate responsibilities because "to assist executives in making decisions, financial managers need to evaluate data and information that affects their organization." Here's an example of how this skill is used from a resume that represents typical management associate tasks: "resolved data discrepancies and ensured complete and accurate documents from the study sites were collected for database lock and fda submission. "
Communication skills. Another crucial skill for a management associate to carry out their responsibilities is "communication skills." A big part of what management associates relies on this skill, since "financial managers must be able to explain and justify complex financial transactions." How this skill relates to management associate duties can be seen in an example from a management associate resume snippet: "provide clerical and communication support for all hr office staff. "
The three companies that hire the most management associates are:
- JPMorgan Chase & Co.229 management associates jobs
- Pwc148 management associates jobs
- Morgan Stanley105 management associates jobs
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Compare different management associates
Management associate vs. Project director
A project director is an individual responsible for supervising workers from various departments given specific tasks to complete a given project. They create a budget to complete a job while monitoring the amount of money spent to ensure that overspending is avoided. They provide presentations to investors, business partners, and company executives to inform them about their progress and development. Project directors must have several years of experience and obtain at least a bachelor's degree in business economics or a related field to be hired.
There are some key differences in the responsibilities of each position. For example, management associate responsibilities require skills like "customer service," "portfolio," "risk management," and "patients." Meanwhile a typical project director has skills in areas such as "oversight," "customer satisfaction," "adaptive," and "strategic thinking." This difference in skills reveals the differences in what each career does.
Project directors really shine in the technology industry with an average salary of $106,707. Comparatively, management associates tend to make the most money in the finance industry with an average salary of $93,348.The education levels that project directors earn slightly differ from management associates. In particular, project directors are 9.4% more likely to graduate with a Master's Degree than a management associate. Additionally, they're 2.0% more likely to earn a Doctoral Degree.Management associate vs. Consultant/project manager
Consultants/project managers act as planners, leaders, and advisors in business enterprises. These professionals facilitate meetings and establish positive relationships with vendors, management, and clients. They make customer visits, maintain industry knowledge, procure third-party software and hardware, and deliver projects. It is also part of their duty to manage complex initiatives in an individual business unit or organization. Their skills include analytical, time and cost management, problem-solving, interpersonal skills, and proficiency in project management software.
In addition to the difference in salary, there are some other key differences worth noting. For example, management associate responsibilities are more likely to require skills like "customer service," "portfolio," "patients," and "excellent interpersonal." Meanwhile, a consultant/project manager has duties that require skills in areas such as "project scope," "executive management," "customer satisfaction," and "manage project scope." These differences highlight just how different the day-to-day in each role looks.
Consultant/project managers earn a higher average salary than management associates. But consultant/project managers earn the highest pay in the technology industry, with an average salary of $107,463. Additionally, management associates earn the highest salaries in the finance with average pay of $93,348 annually.Average education levels between the two professions vary. Consultant/project managers tend to reach higher levels of education than management associates. In fact, they're 6.6% more likely to graduate with a Master's Degree and 2.0% less likely to earn a Doctoral Degree.Management associate vs. Assistant project manager
An assistant project manager is an individual who works directly under a project manager to support the planning and execution of projects. Associate project managers keep track of a project's progress and communicate with stakeholders about project needs and goals. They help procure materials and other essential items to meet project goals and avoid delays in completing a project. They are also responsible for resolving complex issues that arise in a project.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a management associate is likely to be skilled in "customer service," "portfolio," "risk management," and "patients," while a typical assistant project manager is skilled in "construction management," "general contractors," "construction projects," and "purchase orders."
Assistant project managers make a very good living in the technology industry with an average annual salary of $80,365. On the other hand, management associates are paid the highest salary in the finance industry, with average annual pay of $93,348.When it comes to education, assistant project managers tend to earn similar degree levels compared to management associates. In fact, they're 2.3% less likely to earn a Master's Degree, and 1.2% less likely to graduate with a Doctoral Degree.Management associate vs. Program/project manager
The program manager and project manager are two important positions within a company that are thought to be similar. However, program managers direct diverse projects and programs while project managers head the team who is responsible for ensuring a project is completed on time and within budget. Program managers are responsible for the conveyance of the company goals and generally act as a customer interface that helps clients get their desired update and change of a project. Project managers, on the other hand, focus on the project's schedule, scope, and resources needed to complete it on time.
Types of management associate
Updated January 8, 2025
