Management consultant jobs in Alpharetta, GA

Are you an emerging professional or looking for an exciting career change? This might be the perfect role for you! If you love the idea of constant travel for work, read below: THIS ROLE: SI's Business Consultant position allows a lot of variety when it comes to what the day-to-day may look like. Working days consist of traveling to client's offices across the US, Canada, Puerto Rico, and possibly other countries, delivering presentations to clients educating them on the industry's best practices for private practice growth, or maybe just enjoying the city you're in before you head home or to your next destination! Occasionally your services will be required to work in our larger events in Atlanta, Phoenix, and Las Vegas among others, and we love bringing our team in to our Headquarters in Alpharetta, GA at least twice a year. Just as we teach our clients to invest in their teams, we will do the same for you when you join The Scheduling Institute. SI CAREERS PAGE APPLICATION LINK: ************************************************************************** REQUIREMENTS: Ability and desire to travel domestically and abroad 95% of the time Excellent presentation skills - strong computer skills and previous experience with Apple products and Microsoft Office programs (Word, Excel, PowerPoint) is a must Superb ability to engage and connect with groups while delivering comprehensive material and content During the training presentation you must be able to coordinate, develop, implement and deliver effective classroom-style training Create and deliver effective ways to test employee readiness throughout presentation to ensure they are learning the concepts Degree in related field or equivalent experience Proven track record of being punctual and reliable - superior verbal and written communication skills SKILLS AND ABILITIES: Must be able to think on your feet, troubleshoot and address objections and be a creative problem solver Must be comfortable and confident dealing with clients at all levels of the organization from entry-level employees to CEOs Ability to set goals and create a plan to achieve them, including individual sales goals Demonstrate creativity, resourcefulness and integrity Make recommendations to the practice owner/doctor about their next steps with Scheduling Institute that will continue to grow their business Complete all required pre-training duties as well as post training measurements and assessments. Continuously evaluate training materials and curriculum and work closely with your team leader and other trainers to continue improving and developing needed materials Must be able to work independently and as a member of a team Excellent follow-up and follow-through skills; complete assignments in a timely manner Must be driven to provide an outstanding customer experience COMPENSATION: Base salary plus competitive, performance-based incentives with the possibility of making 6 figures within 3 years COMPANY BACKGROUND: Over 28 years ago, our Founder and CEO, Jay Geier, discovered the concept and new patient generation secret that became the Scheduling Institute. For more than 28 years, the Scheduling Institute has been teaching doctors and their staff worldwide a unique process for new patient generation and practice expansion that has revolutionized the industry. It leads to extraordinary growth, higher income, and exceptional quality of life. The Scheduling Institute is a very successful business designed to help doctors turn their practice into a very successful and profitable business by leveraging an asset that already exists within the practice - the team.

Infosys Consulting is seeking a highly skilled and experienced Senior Consultant with a strong focus on Intelligent Automation in healthcare. This leadership role requires a professional with a proven track record in healthcare business consulting, with AI and Automation, to join our expanding healthcare practice. About the Role: We're launching the next wave of Intelligent Automation and growing our team with leaders and individuals who bring insights and best practices to help organizations in their AI enabled business transformations. We are growing rapidly, so you will have plenty of opportunity to bring your experiences, act on new ideas and hone your skill sets to keep up with the ever-growing demands of the digital landscape. Our Intelligent Automation team helps healthcare clients apply cutting edge technology and techniques to bring solutions to the payer and provider market sectors. You will lead advising our consulting practice on innovative and digital ways of working, and you will bring that same approach to the way in which we advise our healthcare clients. Responsibilities: Senior Consultant is both a key contributor and often leads a workstream within consulting project delivery; supports offerings development, staff development, and overall success of the Healthcare practice. Bring healthcare domain knowledge and experiences, in one or more of the following functional areas in the healthcare value chain, examples include and not limited to: end to end claims process, contact center, utilization management and prior authorization, appeals and grievances, enrollment and billing functions. Bring healthcare sector knowledge in either payers and/or providers (health systems), as we are looking for experienced business transformation consultants across both sectors. Work with clients to drive transformation programs enabled by intelligent automation capabilities including Robotic Process Automation (RPA), document understanding, optical character recognition (OCR), chatbots, process mining and machine learning. Work with our clients to understand where and how Intelligent Automation can be applied, and what problems it can solve. Analyze requirements, processes, and impediments to automation. Work with clients to develop and optimize associated intelligent automation services including Centers of Excellence (CoEs), process assessments for automation, business case development, vendor identification and selection. Lead intelligent automation projects focused on assessing automation opportunities, building automation centers of excellence and implementing automation. Develop intelligent automation application architecture, infrastructure requirements, and enablement. Define the purpose, capabilities, and value in deploying IA. Work with client process leaders, technology leaders and digital teams. Exposure to Generative AI and Agentic AI concepts, and foundational skills. Lead definition of to-be state including creation and maintenance of PDD and SDD throughout the project lifecycle. Create technology automation solution design at platform and architectural levels as well as information road maps and case definitions. Help the Information Technology organization set up automation environments (installation, monitors and controls.) and define the infrastructure requirements to implement automation solutions. Lead proposal development and pursuits for multimillion dollar programs. Manage pipelines from opportunity identification to contract. Help identify the use cases, provide level of effort estimations and assumptions for the implementation of Intelligent Automation solutions. Lead project teams. mentor, coach and develop consultants. Contribute to practice development: Identify intelligent automation trends, define relevant consulting offers and solutions. Author Point of View documents case studies and thought-leadership whitepapers. Basic Qualifications: Bachelor's degree and at least five years of progressive, post-baccalaureate work experience in a customer-facing role in a large consulting firm, or blended with some years working in a healthcare management consulting firm and some years working for payer or provider organization in the healthcare industry. At least five years of experience leading teams of advisory services consultants in the delivery of intelligent automation services and the technology life cycle, including operating model/strategy, opportunity assessment, discovery and requirements definition, solution architecture and design, development, testing and production release. At least four years of healthcare domain experiences, in one or more of the following functional areas in the healthcare value chain, examples include and not limited to: end to end claims process, contact center, utilization management and prior authorization, appeals and grievances, enrollment and billing functions. At least four years of experience in implementing intelligent automation projects including robotics, low code, OCR, chatbots or virtual assistants, natural language processing, machine learning. At least four years of experience with intelligent automation platforms including UiPath or Automation Anywhere or Blue Prism or Microsoft At least four years of experience in automation implementation using Agile methodologies or RPA methodologies. At least two years of experience working on Process and Task Mining capabilities (specifically UiPath Process Mining) Excellent written and verbal communication, presentation, client service and collaboration skills. Strong ability to solve problems, troubleshoot, analyze processes, map processes, and communicate effectively with senior business and IT stakeholders. Experience in leading or supervising a team of professionals. Must be willing and able to travel up to 80%, (weekly travel) depending on client requirements. Must be a Resident of an Infosys Consulting Hub Locations of California, New York, New Jersey, Georgia, Massachusetts or must reside in a city that is within a 2-hour driving distance from one of these hub locations. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications Experience in process improvement and re-engineering using process mining technologies like Celonis. Experience with Agile, Scrum methodologies Certified in Agile, Scrum delivery methodologies Estimated annual compensation range for candidate based in CA, NJ and NY will be $130000 to $177000 Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :- • Medical/Dental/Vision/Life Insurance • Long-term/Short-term Disability • Health and Dependent Care Reimbursement Accounts • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) • 401(k) plan and contributions dependent on salary level • Paid holidays plus Paid Time Off EEO/About Us : About Us Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Bachelor's degree in one of the following fields: Industrial Design, Manufacturing Engineering, Computer Science / related area is required. Master's degree is a strong plus. A minimum of three (3) years' experience as a solution consultant or technical training specialist in a related industrial equipment environment is required. 5-7+ years' experience is strongly preferred Ability to read, write and speak English is required, as all technical materials and technical support from France are in English. Fluency in Spanish is strongly preferred. POSITION QUALIFICATIONS: Industry knowledge in Fashion, Automotive, or Furniture Manufacturing, in terms of strategy, business evolutions & challenges and common operational issues is preferred Strong understanding of design-to-manufacturing processes, including CNC machining, pattern making, and digital prototyping. Proven experience with CAD/CAM software Capability to share and transfer relevant knowledge to satisfy customer needs, both in terms of technical & tactical skills Capability to define and manage the business goals and scope of change initiatives Capability to investigate, evaluate, analyze and classify data Familiar with CNC cutting, robotics applications, and software applications dedicated to fashion, furniture or automotive industries, and has a strong working knowledge of the product process within this industry Excellent interpersonal and communication skills High level of process analysis skills to work with senior level decision makers Knowledge of ERP Integration / APIs or equivalent is an advantage Ability to cope with pressure (without comprising standards) by being well organized with strong time management skills. Solid organizational skills, a team player, with good business acumen. Good critical thinking, reasoning, evaluating (profitability/risk), problem solving, decision making, analyzing. Adaptability to various situations, cultures, and technical environments. TRAVEL: ~75% travel per month to customer sites within the US and North America, as well as Corporate HQ Offices

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes. Job Summary The Senior Manager, GIS/LIS will establish and lead CRH Americas' enterprise Geographic Information Systems (GIS) and Land Information Systems (LIS) capability. This role is responsible for creating a single source of truth for land and real estate data across ~4,000 sites (quarries, cement plants, asphalt plants, terminals, manufacturing, and distribution facilities) to enable strategic monetization, compliance, lease management, and portfolio optimization. The position drives data governance, spatial analytics, and system integration, enabling executives to make high-value decisions around surplus property sales, leasing strategy, mineral reserves, acquisitions, and operational risk. Job Location This role is based at our corporate office in the Perimeter area of Atlanta, GA - hybrid work schedule Job Responsibilities Architect and oversee enterprise deployment of GIS/LIS platforms; ensure ArcGIS-based mapping and analysis tools are optimized for industrial and real estate applications. Create scalable processes for onboarding and retiring both owned and leased assets when sites are acquired, divested, closed or restructures. Integrate geospatial and land data with finance, lease administration, legal, operations, and environmental systems to link property, lease and financial data in one enterprise view. Establish real estate data governance framework for owned and leased properties, establishing standards for property boundaries, ownership, lease terms, mineral reserves, water rights, easements, zoning, and tax overlays. Develop dashboards, spatial analytics, and KPI reporting to inform decisions on strategic real estate portfolio management. Drive data quality targets (accuracy, completeness, and adoption) and build automated reporting pipelines for leadership and audit readiness. Partner with Finance, Operations, Legal, and Platforms to connect GIS/LIS to business impacts and strategic decision making. Champion adoption across highly decentralized operating companies through training, communications, and stakeholder influence. Ability to travel up to 10% Additional duties as assigned Job Requirements Bachelor's degree in GIS, Geography, Land Management, Real Estate, Engineering, Computer Science, or related field (Master's preferred). 8+ years of progressive experience in enterprise GIS/LIS leadership or large-scale geospatial data management. Deep expertise in ArcGIS; familiarity with integrating GIS into ERP, finance, and BI ecosystems. Proven record leading data governance and enterprise platform deployments. Strong understanding of real estate life cycle (acquisitions, permitting, surplus sales, mineral rights, development). Track record of influencing senior stakeholders and driving change in complex, decentralized industrial environments. Excellent communication and storytelling skills for executive audiences. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! CRH is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

The Senior Manager of Cybersecurity Detection Engineering will lead a team of Detection Engineers in designing, implementing, and maintaining advanced detection capabilities to safeguard the organization against emerging cyber threats. This pivotal role will enhance Cox Automotive's next-generation Cyber Defense practice, enabling rapid threat response and automated remediation. The position will be responsible for developing the strategy for the Detection Engineering program and establishing metrics to demonstrate continuous improvement. The ideal candidate will possess expert-level knowledge in SIEM implementation and log ingestion, SOAR, Incident Response, and Threat Intelligence that will be data-driven with strong verbal, written communication, and leadership skills. Cybersecurity Detection Engineering: Define detection engineering strategy, roadmap, and objectives to achieve. Design and implement advanced threat detection techniques using tools such as SIEM, EDR, NDR, and SOAR platforms. Develop innovative custom detection rules and automated remediation, playbooks, and alerts tailored to the organization's threat landscape for enterprise and customer security. Leverage industry standard MITRE frameworks to identify detection coverage and close gaps. Monitor, optimize, and continuously improve detection systems for performance, scalability, and effectiveness. Collaborates with Threat Detection and Response team to continuously improve cybersecurity capabilities in identification, management, and response to threats in the most efficient and effective manner. Performs attack simulation testing to validate efficacy of use cases and purple teaming exercises collaborating with the Vulnerability Mgmt team. Manages and maintains SIEM/Data Lake data management and log ingestion infrastructure in collaboration with Cyber Defense Engineering. Evaluate, validate, tune, and sunset where necessary detection capabilities Maintains operational guidelines, diagrams, and documentation for security detection and response. Incident Response Support: Collaborate with the incident response team to ensure rapid detection and containment of cyber threats. Provide technical expertise and guidance to develop detection use cases during high-severity security incidents. Continuously improve detection and response processes based on lessons learned from incidents. Other duties may be assigned as needed to address new security threats facing the enterprise. Provides off hour support as needed for security administration, detection, and response activities. Threat Intelligence Integration: Leverage threat intelligence to enhance detection capabilities and proactively mitigate risks. Identify and analyze new and emerging threat vectors and incorporate them into detection strategies. Stakeholder Collaboration: Partner with other Cybersecurity, Engineering, and Product teams to align detection strategies with organizational objectives. Communicate detection capabilities and findings to technical and non-technical stakeholders, including executive leadership. Governance and Compliance: Ensure all detection processes and tools adhere to regulatory requirements and industry standards (e.g., GDPR, PCI-DSS, NIST). Establish and maintain documentation of detection strategies, processes, and configurations. Professional Technology Skills (the professional technology skills you need to be able to do the job) Ability to: Proven track record of building scalable organizations that have world class threat detection capabilities. Technical proficiency performing security investigations at scale; including endpoint, cloud, identity, network, and email threats. Work with internal IT teams and external MSSPs for creation and operationalization of Detection Engineering use cases for WAF, DDoS Protection, Email systems, DLP, AV, and Endpoint security technologies. Practical experience with Detection & Response tools for network, endpoints, cloud, and identity as well as SOAR platforms. Apply security Threat Intelligence to identify new threat vectors. Lead projects to improve security monitoring and response capabilities. Demonstrate a strong security engineering and architecture background to best understand how to employ the most effective and efficient security monitoring. Strong fundamentals of Linux, MacOS, and Windows operating system internals. Demonstrate effective communication of security issues to management and others. Maintain detection use case and SIEM configuration guidelines and standards for security. Proficiency creating and managing operational metrics that increase team efficiency and quality. Enthusiastic about managing and mentoring individuals pursuing careers in detection engineering. Ability to manage effective relationships with organizational leaders, build a roadmap, and drive broad initiatives to completion. Understanding of Machine Learning concepts as related to predictive analytics. Knowledge, Experience & Qualifications Essential: Bachelor's degree in Computer Science or equivalent and 8+ years of industry related professional experience. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 20 years' experience in a related field Multi-cloud security experience AWS, Azure, GCP Expert level knowledge on Detection Engineering and Security Operations 3+ years of management or leadership experience with direct people management responsibilities Strong experience with Information Security, Network Security, Security Monitoring, and Incident Response. Strong experience with developing SIEM/SOAR detection and automation use cases. Working experience with industry standard security technologies and services such as Threat Intelligence, Firewalls, SASE, IPS, Endpoint Security, DLP, SIEM/SOAR, and Data Lakes. Expert level knowledge on the attack kill chain and diamond model. 5+ years' experience in an Incident Response or Security Operations role 3+ years' leadership experience in a SOC or equivalent role Must live within a commutable distance to North Hills NY or Atlanta GA and be willing to come onsite 3x a week Desirable: GSEC, GCIA, GFE, GCFA, CISA, CISSP, CISM, or CIA certification(s) Development/ Dev Ops / Engineering / Network / System Administration experience

The Opportunity Join a cutting-edge Artificial Intelligence & Data team where robotics, software engineering, and real-world systems intersect. As a Senior Consultant in Physical AI, you will collaborate with clients and interdisciplinary teams to design next-generation solutions that merge AI with physical systems. This role is ideal for engineers passionate about robotics, digital twins, computer vision, and NVIDIA's ecosystem-professionals who want to innovate and shape the future of Physical AI. What You'll Do ✔ Build and deploy scalable Physical AI demos and solutions integrating hardware + software ✔ Present innovations at technology showcases, summits, and client events ✔ Analyze market trends to guide solution strategy and identify new opportunities ✔ Apply deep expertise in the NVIDIA ecosystem (Isaac Sim, Jetson, Omniverse) ✔ Lead robotics development across kinematics, perception, control, and decision-making ✔ Collaborate with stakeholders to understand requirements and drive full project lifecycles ✔ Provide hands-on technical leadership and ensure high-quality delivery What You Bring 🎓 Education & Experience Bachelor's in Robotics, Computer Science, Mechanical Engineering, Electrical Engineering, or related field 3-6 years in Robotics, Digital Twin, Computer Vision, Deep Learning, and/or Reinforcement Learning Proven experience building integrated AI + hardware robotic systems 💻 Technical Skills Strong programming skills: Python, C++, or Java Robotics frameworks: ROS, plus simulation tools like Isaac Sim Deep knowledge of the NVIDIA robotics and AI ecosystem Solid understanding of: Kinematics, dynamics, and control algorithms Sensor integration (LIDAR, cameras, IMUs) Machine learning frameworks: TensorFlow, PyTorch Hands-on experience building digital twins with real-time data feeds Data libraries: Pandas, NumPy DevOps tools: GIT, Azure DevOps, CI/CD pipelines Agile methodologies: Jira, iterative development practices 🧩 Soft Skills Strong communicator who can simplify complex technical concepts Proactive problem-solver with a passion for innovation Highly collaborative and client-oriented Strong analytical and decision-making ability Bonus Points (Preferred) Master's or PhD in Robotics/Engineering/CS Research or academic publication experience Computer vision (OpenCV, detection, tracking, recognition) Control systems (PID, state-space, adaptive control) Path/motion planning algorithm development Hardware-in-the-Loop (HIL) testing experience Interest or experience in Agentic AI or Generative AI Experience with data management platforms (e.g., Cosmos)

HR PATH GROUP The HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy. Advise to Run ! HR Path, Global Leader in HR solutions ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization IMPLEMENT: As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (SaaS or On-Premise) RUN: Thanks to our global payroll expertise, we offer our clients several levels of payroll outsourcing. As a Senior Workday Software consultant, you will be able to demonstrate your expertise by working on large-scale projects involving the deployment of the Workday application for our customers. As a Senior Consultant, you will: Lead workshops to gather requirements; Create and maintain functional and technical documentation; Be the trusted point of contact, guiding clients through project milestones and addressing their needs; Configure Workday HCM, Core HCM, Payroll, Benefits and Time Tracking; Educate clients on best practices, empowering them to maximize software deployment and implementation; Deliver engaging training workshops, equipping users with the skills to thrive in the new system; Assist clients with user acceptance testing along with roll out and go-live activities; Actively perform knowledge sharing with team members, mentor and develop team members; Collaborate on service offers, identifying potential strategic clients and charting innovative directions. Requirements Bachelor's Degree or equivalent in IT or HCM related field; Ideally 5 years of experience as a Workday expert and Workday implementation; Training or relevant certification; Ability and capacity to manage priorities on simultaneous assignments. WHAT WE OFFER A stimulating work environment at the heart of an entrepreneurial and international culture A transversal approach to our activities, which encourages teamwork and excellence Numerous opportunities for advancement (horizontal, vertical and international mobility) Annual salary increases on the anniversary date to reward performance Multiple training opportunities (internal university, certifications) Certified Happy at Work, we offer a good life balance with telecommuting possibilities A friendly work environment (quarterly team activities, annual international seminar) See you soon at HR Path !

Softeon WMS Consultant -ALPHARETTA GA Responsible for configuration, testing and troubleshooting of Helix, Softeon WMS. Resource will be responsible for reviewing requirements & client specific gaps, develop tools and help with migration activities. Skill/Experience/Education : Mandatory Skills = Requirement gathering and gap analysis Create/maintain design and document specification - Greater than 8 years experience working in Warehouse Management Systems ( JDA, JDE and Infor WMS) and implementation . We don't want resource who is only Manhattan or Manhattan Active experience. Knowledge of scripting and SQL and PL/SQL of Oracle Strong verbal and written communication skills, presentation skills, able to work independently, and be able to multitask Lead and manage end to end project lifecycle for Infor Warehouse Management implementations and enhancements. Collaborate with cross functional teams to define project scope, objectives, and deliverables.

12-month contract (opportunity for extension) Remote (w/ occasional travel) Brooksource is seeking a skilled ServiceNow Consultant to support a premier consulting organization recognized for driving large-scale digital transformation initiatives. Our client is a leader in delivering ServiceNow solutions across a diverse portfolio of enterprise clients, with a growing demand for advanced capabilities in IT Operations Management (ITOM), AIOps, and AI-driven automation. If you are excited about the opportunity to join a dedicated delivery team ensuring successful ServiceNow implementations and innovation, apply today! Key Responsibilities Lead implementation and configuration of ServiceNow ITOM modules, including Service Mapping and Cloud Discovery Oversee AIOps capabilities for predictive issue detection, alert correlation, and automated remediation. Define and maintain CMDB health and governance frameworks. Implement and optimize ServiceNow Now Assist across ITSM, CSM, and HR workflows. Develop agentic AI use cases leveraging ServiceNow's Generative AI Controller and LLM integrations (e.g., OpenAI, Azure, Google). Collaborate with stakeholders to identify and deliver AI-driven workflows, automations, and knowledge summaries. Manage sprint planning, deliverables, communication, and escalation paths. Ensure successful project outcomes through clear governance and measurable SLAs. Required Skills & Experience 5+ years of ServiceNow implementation experience Experience working with ITOM Implementation such as service mapping, discovery, event management. Experience working with ITSM such as incident management, change management, request, and problem management. Experience in designing and developing service catalogs, client scripts, update sets. Experience working with integrations through REST APIs and working with JSON objects. Proven expertise in Service Mapping, Discovery, and CMDB architecture. Experience delivering or integrating AIOps and Predictive Intelligence capabilities. Hands-on experience with ServiceNow Now Assist and Generative AI capabilities. Demonstrated experience leading cross-functional teams and offshore coordination. Excellent communication and stakeholder management skills. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

CRM Administrator Duration: 6 Months JOB RESPONSIBILITIES: CRM Administration Configure and maintain CRM settings, user profiles, workspaces, workflows, message templates, surveys campaigns, databases and permissions. · Assists in testing and verification for internal custom code and vendor software releases, patches, and add-ons. · Collaborates with the Contact Center and Business Analysts team to proactively identify and recommend operational improvements, enhancements and system customizations that meet business needs and ensure solutions that are usable, scalable, and easy to maintain. · Assist the technical leads and work with technical and functional staff within CRM team as well as developers, database and systems administrators to ensure system availability along with performing regular testing of business continuity plans. · Manage data integrity, including imports, migrations, integrations and data cleanup. · Responsible for providing application administration, troubleshooting and support for information technology projects, applications and systems. This includes code migration, change control, application security, performance and availability. · Develop and maintain Intelligent Advisor interviews within the Oracle Service Cloud suite. Project Coordination Coordinate project timelines, deliverables, and resources across multiple teams. Maintain project documentation, including Business Requirement Documents, test plans, test results, project plans, and meeting notes. Schedule project meetings to ensure timely updates and issue resolution. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Strong proficiency with CRM administration, data management, reporting tools, campaigns, surveys, Intelligent Advisor. Strong proficiency with HTML, CSS, and JavaScript. Effective written and verbal communication skills. Strong interpersonal, analytical, and organizational skills. Familiarity with project management software (e.g., Jira, Trello, Confluence, Asana). Advanced knowledge in in Microsoft Office using Microsoft Excel, Microsoft Word and PowerPoint. MINIMUM ENTRY QUALIFICATIONS: 2-3 years of related experience in CRM administration (e.g., Oracle Service Cloud, Salesforce, Microsoft Dynamics, or similar). 1-2 years of experience in project coordination or project management PREFERRED QUALIFICATIONS: Prior public sector experience. Required / Desired Skills Skill Required / Desired Amount of Experience Proven experience with CRM administration and administering CRM systems such as Oracle Service Cloud, Salesforce, Microsoft Dynamics or similar. Required 3 Years Project management or project coordination experience is a must. Required 2 Years HTML, CSS and Javascript experience. Required Years

Workday Consultant Contract-to-hire Sandy Springs, GA Technical Workday Enterprise Architect Contract-to-Hire | Sandy Springs, GA (Hybrid) We are seeking a Technical Workday Enterprise Architect to lead the technical design, configuration, and integration strategy for our Workday ecosystem. This role is highly technical (not functional admin) and focuses on Workday acting as the enterprise source of truth for all employee data across systems like NetSuite, Concur, ServiceNow, and MuleSoft. You will own Workday integrations, troubleshoot issues in production, validate new integrations built by external partners, and ensure secure, scalable, and reliable architecture across HR, Finance, Payroll, and IT. Responsibilities Serve as the technical lead for Workday integrations, data flows, and security configuration. Design, test, and troubleshoot Workday integrations (direct connectors, EIB, PECI, Studio, MuleSoft). Validate new payroll/benefits integrations and identify errors or data mismatches before go-live. Configure Workday security roles, authentication policies, and business process logic. Build and maintain advanced Workday reports including LRV (lookup related value) and ESI (extract single instance). Investigate data issues affecting downstream systems or payroll accuracy. Partner with HR, Finance, IT, and external consultants to ensure system reliability and performance. Document integration patterns, data flows, and technical architecture. Required Qualifications Strong experience as a Workday Technical Architect or equivalent technical Workday role. Hands-on experience with Workday integrations and integration troubleshooting. Deep understanding of Workday security configuration and authentication policies. Ability to build advanced calculated fields and complex reports (LRV, ESI required). Experience working with MuleSoft or similar integration platforms. Ability to interpret business process logic and identify technical root causes. Strong communication skills for partnering with technical and non-technical stakeholders. Preferred Workday certification(s). Experience with enterprise integration frameworks or cloud architecture. Familiarity with Agile/Scrum.

Change Management/Organizational Design Consultant 6-12 months (plus extensions) Atlanta, GA 08/31/2015 Senior level consultant with extensive experience in Change Management and Organizational Design. Consultant must also have experience around functional integration. Will be asked to work with different stake-holders in the business to build an organizational blueprint following an acquisition. Will definitely be doing hands-on work, with little help from other consultants on this project. Qualifications BS Degree Additional Information All your information will be kept confidential according to EEO guidelines.

At Thought Logic, we challenge the expected. We're a digital-enabled consultancy that delivers people-centric, transformational solutions, helping organizations across industries navigate change and drive real business impact. With deep expertise in organizational transformation, change management, and workforce optimization, we take pride in offering more than just solutions-we create lasting, strategic partnerships with our clients to solve their toughest challenges. As a part of our growing People and Change practice, we're seeking experienced Change Management Consultants to join our team in Atlanta, GA (hybrid work environment). We're looking for passionate, driven individuals who thrive in dynamic, executive-level consulting environments and are eager to make a meaningful impact for our clients. About the Role: As a People and Change Consultant at Thought Logic, you will be a key player in transforming organizations by aligning them with future-focused business strategies. You'll guide clients through organizational transformations, helping them navigate change with clarity and confidence. If you're looking to take on leadership challenges, work closely with C-suite executives, and be part of a high-performance consulting team, this is the opportunity for you! What You'll Do Here: Organizational Transformation: Partner with business leaders to reimagine mission statements, align strategic objectives, and design future-state business models to enhance market positioning. Help define what success looks like for clients and build detailed organizational structures, job profiles, and decision rights to drive clarity during transitions. Design comprehensive workforce plans that ensure smooth transitions and successful adoption of new ways of working. Change Management: Lead efforts to align and excite leadership around a unified vision, enhancing stakeholder engagement and driving organizational buy-in. Develop and execute clear communication strategies to guide stakeholders through the change journey, fostering ownership and reducing resistance. Identify key knowledge gaps and build customized learning and development strategies to help clients close the gap between current and future state capabilities. Team Development & Alignment: Accelerate team formation and productivity through activities like leader assimilation and team alignment workshops, ensuring sustainability of transformation efforts. Define success indicators and monitor adoption to pinpoint areas for improvement, accelerating readiness and adoption of the change process. Who You'll Work With: A team of thought leaders and innovators who challenge the status quo to deliver impactful solutions for our clients. Colleagues who value collaboration, mentorship, and continuous learning, ensuring a vibrant environment where everyone grows together. Leaders and stakeholders at the executive level who value strategic advisors capable of driving meaningful, lasting change. A consulting culture where relationships are built on trust, authenticity, and high-impact results. What You Bring: 5-10 years of valued experience as a subject matter expert in organizational transformation, change management, or related fields. Experience working in professional services or management consulting industry. Proven ability to lead large, complex engagements, manage executive-level stakeholders, and drive strategy and execution. Change Management expertise with a familiarity with methodologies like Prosci and a deep understanding of change management principles. Consulting Know-How: Strong core consulting skills, including problem-solving methodology, project management rigor, and client relationship building. We're a culture and people first organization looking for those that won't have a problem visiting our clients, and our office, around the metro Atlanta area. Bonus Points If You Also Bring: Expertise in organizational design, learning and development strategy, or workforce/cultural transformation. Certification in Prosci or other change management methodologies. A passion for driving innovative change and staying on top of industry trends. A desire to transform businesses, develop leaders, and create the future of work! Thought Logic is an equal opportunity employer. Thought Logic prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Thought Logic conforms to the spirit as well as to the letter of all applicable laws and regulations.#LI-BS2

Our expertise is in exceeding your expectations. With unparalleled understanding of the technology landscape and having over a decade experience, Sygna Solutions is positioned as one stop SAP solution company in the IT industry. We have developed a reputation for the highest quality service and consultants. Job Description We are currently seeking a SAP Treasury and Risk Management (TRM) consultant for our client. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. Location: Alpharetta, GA Role: SAP Treasury and Risk Management (TRM) Primary Skill: SAP Role Description: The SAP Treasury and Risk Management (TRM) consultant would need to have at least 8 years of experience. Qualifications - SAP Financial Accounting & Operations - SAP Treasury and Risk Management (TRM). - Overall knowledge of SAP Finance solutions and expertise in SAP TRM. - Expertise in the configuration and implementation of the components of the Treasury and other finance functionality. Education: Bachelor s degree Experience: Minimum 8 years Additional Information This onsite role (From Day 1) - Alpharetta, GA

The Company At Utica National Insurance Group, our 1,300 employees nationwide live our corporate promise every day: to make people feel secure, appreciated, and respected. We are an "A" rated, $1.7B award-winning, nationally recognized property & casualty insurance carrier. Headquartered in Central New York, we operate across the Eastern half of the United States, with major office locations in New Hartford, New York and Charlotte, and regional offices in Boston, New York City, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do: The Senior Risk Management Consultant is responsible for planning, scheduling, and conducting comprehensive workplace and work site underwriting risk assessments for commercial clients across multiple lines of business, including Workers' Compensation, General Liability, Property, and Automobile. Assessments are completed using a variety of methods, such as self-assessments, phone interviews, and web-assisted video surveys. Essential Functions: * Plan, schedule and complete workplace/work site underwriting risk assessments with commercial customers for Worker's Compensation, General Liability, Property and Automobile. Surveys completed via combination of approaches including: self-assessment, phone surveys and web assisted video surveys. * Effectively document and communicate risk operations and LOB exposures and controls to underwriting. * Submit technically sound recommendations to improve risk desirability and help reduce and control experience. * Investigate, analyze and determine incident and accident fundamental causes (frequency and/or severity) and recommend corrective actions. * Complete more complex risk assessment surveys including product liability, specialty EIU coverages, and other specialty business segments and/or target markets. * Demonstrate value added and risk control difference to commercial clients and producers. * Develop and deliver effective risk management services to assigned commercial accounts. * Identify common risk control needs of commercial clients and develop solutions (RMA/BOLO or webinar) that address need within region to insureds and/or producers. * Introduce clients and producers to risk management services available to them as a customer and facilitate enrollment in selected services. * Technically proficient in Worker's Compensation, General Liability, Property, and Auto risk control. * Demonstrate advance technical knowledge and skills in at least one RC LOB. * Provide risk improvement and value added services to medium sized commercial accounts up to $500,000 in premium. * Complete loss analysis and assist client in determining root causes for accidents and incidents and in taking corrective action. * Develop and present more innovative and customized risk control solutions. * Attend and participate in client safety committee meetings and provide training to clients. * Participate in prospective sales and agency meetings. * Participate in claims review meetings. Additional Responsibilities: * Participate in professional and community safety activities. * Assist in mentoring and developing risk management staff in risk assessment. * Maintain good communications with other departments, policyholders and producers. * Performs other duties as assigned. * Conforms with all corporate policies and procedures. Education: Bachelor's Degree- Concentration in safety and health, fire protection, science or engineering or equivalent experience preferred or equivalent experience. Experience: 2-4 years- Minimum 3 years field experience as a Risk Management Representative Preferred Salary: $93,000-$120,000 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Eligibility for a company car Benefits: We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional Information: This position is a full time salaried, exempt (non overtime eligible) position. As part of our hiring process, candidates who have accepted a formal offer must be willing to undergo a comprehensive background check and drug screen; additional screening for credit or MVR may be required for some positions. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-LH1

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build_ _a sustainable economy_ _where everyone can prosper. We support a wide range of digital payments choices, making_ _transactions secure,_ _simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Managing Consultant, Services Business Development-Community Institutions Overview Mastercard Services encompasses Mastercard's (NYSE: MA) offerings beyond the transaction. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business pain points. By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms and wealth of expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights and make more data-driven decisions. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end. As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort navigating complex sales processes, and the ability to form and manage successful lasting client relationships. The Role As Managing Consultant, you will be instrumental in driving the growth with Community Institutions within USFI. You will be responsible for managing a portfolio of strategic clients building on existing relationships and initiating new ones to generate and qualify opportunities and promote Mastercard Services solutions to drive sales. To be successful the ideal candidate will: Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers. Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads. Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies. Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients. Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance. Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience. Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements. Support project / customer success teams in problem-solving efforts and structuring project workplans. Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations. Coach and provide valuable feedback to team members, fostering their professional growth. Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization. All About You Sales experience, within software as a service (SaaS), data & analytics, consulting and/or cybersecurity solutions. Proven ability to meet/exceed sales targets and quotas Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams. Strong communication and persuasion skills, both written and oral. Exceptional relationship management skills, fostering long-term partnerships with clients. Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues Strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise Must have the ability to own and drive end-to-end sales including prospecting, scoping/pricing, business case development, contract development, client negotiation, gaining legal approval, sign contracts, and project kickoff. Experience managing projects and / or teams, showcasing your leadership abilities. Knowledge of consumer and commercial payments market is a plus High level of energy, drive, enthusiasm, initiative, and commitment. Outstanding multitasking abilities in a fast-paced, deadline-driven environment. National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Job Posting Window** Applications for this job posting will be accepted on an ongoing basis.

Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role The Healthcare Risk Management & Advisory (HRMA) practice is a high-performing team that works across both corporate engagements and litigation matters to deliver data-driven solutions to our clients. The healthcare industry is one of the largest, most dynamic, and complex sectors of the world economy and the HRMA team delivers strategic, analytical, financial, data mining and operational expertise through teams who understand the unique industry and regulatory environment in which our clients operate. We serve clients across the healthcare continuum, including health systems, payors, and life sciences companies, as well as the law firms, banks, and private equity firms with whom they do business. We provide these clients with operational consulting and advisory services that are designed to help them optimize their performance and respond to strategic, operational, regulatory and financial challenges in an industry undergoing unprecedented change. Our multi-disciplinary team is comprised of consultants with expertise in data analytics, finance, accounting, economics, information technology and healthcare operations and regulations, and includes former healthcare executives and medical practitioners all of whom are focused on delivering meaningful results in order to manage change, mitigate risk, ensure compliance, resolve disputes, execute significant business transactions and improve performance. As a Senior Consultant, you will be partnered frequently with subject matter experts, giving the unique opportunity to work with a diverse set of clients as well as engage with a team of economists, strategy and transformation consultants, technologists, or corporate finance professionals across the FTI organization. Example projects include: * Supporting multinational pharmaceuticals and life sciences companies improve operational performance and regulatory compliance through the development of bespoke analytics. * Supporting the country's largest healthcare providers and payers respond to government investigations through a combination of deep subject matter expertise and complex data analysis * Creating systematic process to perform extensive analysis of decades of transactional data from numerous source systems to develop flexible models that can support counsel with strategic decisions about ongoing litigation * Developing a suite of operational dashboards with defined KPIs to allow the executive teams of healthcare and life sciences clients better track and manage the business What You'll Do You will be responsible for delivering day-to-day data analytics services to our clients. A Senior Consultant provides clients with analytics solutions through complex data-intensive analyses requiring. A Senior Consultant will require a deep understanding of relationships among multiple internal and external data sources, complex modelling, and understanding of the healthcare regulatory framework under which our clients operate. Your primary responsibilities will include: * Delivering day-to-day data analytics services to our clients * Analyzing and interpreting historical financial, operational, and transactional data * Designing and implementing complex data models including both external and internal client data to facilitate analysis * Designing and executing the development of analytic solutions using a range of methods and tools as appropriate for the problem presented by the client * Supporting the research and development of data and analytics assets used across project and solutions * Interacting on a day-to-day basis with FTI team members, client personnel and advisors * Preparing project documentation, visualizations, written analyses, reports, or presentations * Successfully managing multiple client and internal priorities and switching between tasks, sometimes in a high-pressure environment * Participating in FTI's extensive internal and external training opportunities to help build your own skillset as well as develop new capabilities to be leveraged for our clients * Supporting client proposals and go-to-market activities, typically through creation of materials including detailed qualifications and case studies How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need To Succeed Basic Qualifications * Bachelor's degree in Engineering, Finance, Accounting, Computer Science or related field * 2+ years of relevant post-graduate experience * Experience manipulating and analyzing large amount of data * Experience using SQL and Python to collate, transform and analyze data * Support of Expert testifiers: report drafting, writing, document review, industry research * Ability to travel to clients and FTI office(s) as needed * Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship Preferred Qualifications * Experience delivering consulting services for Healthcare clients * Experience using data visualization tools like Tableau and Power BI * Experience collecting, aggregating and standardizing data through web scraping, PDF parsing, etc. * Proficiency with a wide range of data science concepts including natural language processing, statistical analysis, regression, clustering and various algorithms or predictive models * Knowledge of data governance and data privacy best practices #LI-DB1 Total Wellbeing Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following: * Competitive total compensation, including bonus earning potential * Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance * Generous paid time off and holidays * Company matched 401(k) retirement savings plan * Potential for flexible work arrangements * Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support. * Family care benefits, including back-up child/elder care * Employee wellness platform * Employee recognition programs * Paid time off for volunteering in your community * Corporate matching for charitable donations most important to you * Make an impact in our communities through company sponsored pro bono work * Professional development and certification programs * Free in-office snacks and drinks * Free smartphone and cellular plan (if applicable) * FTI Perks & Discounts at retailers and businesses * Upscale offices close to public transportation About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit ********************* and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications. Additional Information * Job Family/Level: Op Level 2 - Senior Consultant * Citizenship Status Accepted: Not Applicable * Exempt or Non-Exempt?: Exempt Compensation * Minimum Pay: 69000 * Maximum Pay: 166000

Aufgaben About Us Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview Create customer loyalty and promote customer retention. Respond to escalated customer concerns in an accurate and timely manner. Collaborate with the Field Team and the Dealerships to create the best resolution for all cases. Negotiate, distribute and manage a Customer One Accommodation (C1A) budget based on C1A policy and individual research. Overall Deliverables: This content should not be construed as an exhaustive statement of responsibilities or requirements. Employees may be required to perform other job related responsibilities in order for the department to achieve its' goals. Responsibilities: * Manage customer inquiries and/or concerns escalated from, but not limited to, these sources: phone, Executive Management, Case Managers, Customer Care, Roadside Assistance, email, fax, white mail. Concerning, but not limited to, the following categories: product, service, recalls, sales, warranty, legal issues, public relations, various media, technical and engineering issues, warranty, marketing and special projects. * Accurately document and update customer/vehicle information in MBUSA internal customer data systems. Ensure complete documentation of customer contact with corrections and updates, as required. * Research all aspects of escalated cases while determining the need to involve dealerships and/or the Field. Includes, but is not limited to: investigation of customer and vehicle details, outreach to necessary departments, dealerships and Field personnel. * Knowledgeable on all aspects of Customer One Accommodation (C1A) including, but not limited to: ability to negotiate a successful resolution with dealer personnel, MBUSA department personnel, Field personnel, and customers. Ability to communicate the value of customer retention to all internal/external groups by winning customer trust and loyalty, driving business to dealerships, and making the dealer the hero. * Knowledgeable on all aspects of the Closed Loop Process including, but not limited to: timely follow-up of all cases in order to bring them to a successful resolution, ability to communicate and negotiate with internal and external groups and customers. * Support and mentor Executive Referral Managers. Provide training for new staff. Qualifikationen Qualifications Education Bachelor's Degree (accredited school) with emphasis in: * Business Administration * Business Management Knowledge (necessary to perform proficiently in this position) Must have 2- 4 years (total) of experience in the following: * Administration: General Knowledge of administrative procedures, process/project development, and system procedures. * Business - General: General Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization. * Business Management: General Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, human resource management and efficiency and process method. Requirements & Conditions * Must be able to work flexible hours/work schedule * Travel domestically * Work weekends & Holidays when required EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. The Business Information Consultant Senior is responsible for coordinating and consolidating various impact analyses for management reporting. How you will make an impact: * Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. * Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making. * Analyzes and designs solutions to address varied and highly complex business needs. * May collaborate with businesses and technical areas to implement new or enhanced products. * May require strong knowledge of products as well as our internal business models and data systems. * May coordinate with external audits as appropriate. * Acts as the central contact with internal departments and external auditors. Minimum Requirements: Requires a BA/BS degree in Statistics, Economics, or Business Administration and minimum of 8 years of relevant experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Experience providing leadership in evaluating financial performance of complex organizations strongly preferred. * Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills strongly preferred. * Ability to work independently and draw up plans to address issues/concerns strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.