Strategy Consultant
Management consultant job in Birmingham, AL
Birmingham, AL
Contract to Hire
As a Strategy Analyst/Consultant for one of the largest healthcare insurers in Alabama, you will assist Officers, Directors, and Management with the development, maintenance, documentation, and communication of corporate strategy. This role is accountable for measuring and reporting on the success of corporate strategy, including divisional balanced scorecards.
You will provide strategy development expertise to support business areas in planning, executing, monitoring, and reporting on divisional and cross-divisional strategies that directly or indirectly impact corporate goals. Additional responsibilities include research, analysis, facilitation, and/or administration of best practices in the strategy development process for divisional and targeted strategies.
If you are a creative problem solver, enjoy leading presentations, are data-driven, and are looking for a great opportunity to grow within a large health insurance environment, keep reading and apply!
Minimum Qualifications
· Bachelor's Degree required
· 2-5 years of experience in an Analyst role with proven experience supporting enterprise-level projects
· Extensive problem-solving and reasoning skills
· Demonstrated success in managing and prioritizing multiple projects with cross-corporation impact
· Experience understanding and analyzing complex issues, identifying problems and opportunities, and making strategic recommendations
· Experience leading meetings across multiple divisions or the enterprise
· Experience creating and delivering formal presentations
· Proficiency with Microsoft PowerPoint and Microsoft Excel
Responsibilities
· Provide strategy development expertise to assist approximately four business areas in planning, executing, monitoring, and reporting on divisional and cross-divisional strategies
· Conduct research, analysis, facilitation, and/or administration of best practices in the strategy development process
· Support the documentation and communication of corporate strategy and related initiatives
· Measure and report on the success of corporate strategy, including balanced scorecards
· Collaborate with stakeholders to ensure alignment with corporate goals and strategic direction
Electronic Data Interchange Consultant
Management consultant job in Birmingham, AL
DETAILS: EDI CONSULTANT /TRAINER
Title: EDI Consultant
Length: 3-6 months for first project and extensions from there, possible for multiple projects
Compensation: Hourly DOE
Location: Meadowbrook, AL (Birmingham) / can be remote, but need to visit on the front end a couple of weeks and as needed occasionally down the road.
OVERVIEW: EDI CONSULTANT /TRAINER
This individual will plan, develop, and implement the EDI operations and strategy roadmap for the organization train and mentor a small team.
RESPONSIBILITIES: EDI CONSULTANT /TRAINER
Manage Mapping and Administration for TrustedLink/OpenText /BizManager for iSeries/AS400
Mentor a small team of resources to assist in EDI operations.
Oversees the design, development, testing, deployment, and maintenance of the EDI systems, applications, and integrations - Must be strong with TrustedLink and BizManager for iSeries.
Develop and Document Specifications
Monitors and evaluates the EDI system's performance, availability, security, and compliance, and initiates corrective actions as needed.
Ensures that the EDI systems adhere to the industry standards, best practices, and regulatory requirements.
Resolves complex EDI issues and provides technical support and guidance to the users.
Establishes and maintains effective relationships with the internal and external stakeholders, such as business units, IT departments, vendors, and trading partners.
MINIMUM REQUIREMENTS: EDI CONSULTANT /TRAINER
Experience with AS400 / iSeries and RPG development and data files.
Strong experience with OpenText, TrustedLink, and BizManager for iSeries
2+ years leadership experience training and leading a small team
10+ years of experience in EDI systems development, implementation, and management.
Extensive knowledge and expertise in EDI standards, formats, protocols, and technologies, such as ANSI X12, EDIFACT, XML, AS2, FTP, VAN communication protocols etc.
Sr. Manager - Enterprise Insights
Management consultant job in Homewood, AL
Manager, Analytics & Insights $120,000 - $130,000 Birmingham, AL Are you a data-driven leader with a passion for solving complex business challenges? Our client is seeking a Manager to lead their Analytics & Insights Team, a high-impact role focused on transforming data into strategic decisions across the organization.
In this position, you'll guide a team of analysts and collaborate with departments including HR, Finance, Operations, Recruiting, and Technology to drive measurable outcomes and accelerate decision-making.
Key Responsibilities
Lead, mentor, and develop a high-performing team of business analysts
Create and execute data-informed strategies aligned with business goals
Build and maintain dashboards, reports, and analytics tools
Ensure data accuracy, security, and integrity across systems
Present insights and strategic recommendations to senior leadership
Collaborate with external partners to enhance analytics capabilities
Streamline workflows to reduce time from insight to action
Candidate Profile
Bachelor's degree in Analytics, Business, Economics, or related field (Master's preferred)
5-8 years of experience in analytics or business insights, ideally in tech, healthcare, or retail
2-5 years of experience managing analysts or cross-functional teams
Strong organizational and project management skills
Proficiency in Excel, SQL, and Python
What Sets the Ideal Candidate Apart
Leadership: Proven ability to hire, coach, and develop analytics talent
Communication: Skilled at translating complex data into clear, actionable insights
Execution: End-to-end ownership of business problems and scalable solutions
Values: Leads with integrity, empathy, and a collaborative mindset
If you or someone in your network is ready to lead with insight and impact, we'd love to connect. Contact us to learn more or apply today.
This position requires US Citizenship or Green Card as the client is not able to provide sponsorship.
At our clients' request, only individuals with required experience will be considered.
Please note - if you have recently submitted your resume to PangeaTwo posting, your qualifications will be considered for other open opportunities.
Your resume will never be submitted to a client without your prior knowledge and consent to do so.
Ind123
Business Consultant
Management consultant job in Atlanta, GA
Are you an emerging professional or looking for an exciting career change? This might be the perfect role for you! If you love the idea of constant travel for work, read below:
THIS ROLE: SI's Business Consultant position allows a lot of variety when it comes to what the day-to-day may look like. Working days consist of traveling to client's offices across the US, Canada, Puerto Rico, and possibly other countries, delivering presentations to clients educating them on the industry's best practices for private practice growth, or maybe just enjoying the city you're in before you head home or to your next destination! Occasionally your services will be required to work in our larger events in Atlanta, Phoenix, and Las Vegas among others, and we love bringing our team in to our Headquarters in Alpharetta, GA at least twice a year. Just as we teach our clients to invest in their teams, we will do the same for you when you join The Scheduling Institute.
SI CAREERS PAGE APPLICATION LINK: **************************************************************************
REQUIREMENTS:
Ability and desire to travel domestically and abroad 95% of the time
Excellent presentation skills - strong computer skills and previous experience with Apple products and Microsoft Office programs (Word, Excel, PowerPoint) is a must
Superb ability to engage and connect with groups while delivering comprehensive material and content
During the training presentation you must be able to coordinate, develop, implement and deliver effective classroom-style training
Create and deliver effective ways to test employee readiness throughout presentation to ensure they are learning the concepts
Degree in related field or equivalent experience
Proven track record of being punctual and reliable - superior verbal and written communication skills
SKILLS AND ABILITIES:
Must be able to think on your feet, troubleshoot and address objections and be a creative problem solver
Must be comfortable and confident dealing with clients at all levels of the organization from entry-level employees to CEOs
Ability to set goals and create a plan to achieve them, including individual sales goals
Demonstrate creativity, resourcefulness and integrity
Make recommendations to the practice owner/doctor about their next steps with Scheduling Institute that will continue to grow their business
Complete all required pre-training duties as well as post training measurements and assessments.
Continuously evaluate training materials and curriculum and work closely with your team leader and other trainers to continue improving and developing needed materials
Must be able to work independently and as a member of a team
Excellent follow-up and follow-through skills; complete assignments in a timely manner
Must be driven to provide an outstanding customer experience
COMPENSATION:
Base salary plus competitive, performance-based incentives with the possibility of making 6 figures within 3 years
COMPANY BACKGROUND: Over 28 years ago, our Founder and CEO, Jay Geier, discovered the concept and new patient generation secret that became the Scheduling Institute. For more than 28 years, the Scheduling Institute has been teaching doctors and their staff worldwide a unique process for new patient generation and practice expansion that has revolutionized the industry. It leads to extraordinary growth, higher income, and exceptional quality of life. The Scheduling Institute is a very successful business designed to help doctors turn their practice into a very successful and profitable business by leveraging an asset that already exists within the practice - the team.
Senior Consultant - Healthcare AI and Automation
Management consultant job in Atlanta, GA
Infosys Consulting is seeking a highly skilled and experienced Senior Consultant with a strong focus on Intelligent Automation in healthcare. This leadership role requires a professional with a proven track record in healthcare business consulting, with AI and Automation, to join our expanding healthcare practice.
About the Role:
We're launching the next wave of Intelligent Automation and growing our team with leaders and individuals who bring insights and best practices to help organizations in their AI enabled business transformations. We are growing rapidly, so you will have plenty of opportunity to bring your experiences, act on new ideas and hone your skill sets to keep up with the ever-growing demands of the digital landscape. Our Intelligent Automation team helps healthcare clients apply cutting edge technology and techniques to bring solutions to the payer and provider market sectors. You will lead advising our consulting practice on innovative and digital ways of working, and you will bring that same approach to the way in which we advise our healthcare clients.
Responsibilities:
Senior Consultant is both a key contributor and often leads a workstream within consulting project delivery; supports offerings development, staff development, and overall success of the Healthcare practice.
Bring healthcare domain knowledge and experiences, in one or more of the following functional areas in the healthcare value chain, examples include and not limited to: end to end claims process, contact center, utilization management and prior authorization, appeals and grievances, enrollment and billing functions.
Bring healthcare sector knowledge in either payers and/or providers (health systems), as we are looking for experienced business transformation consultants across both sectors.
Work with clients to drive transformation programs enabled by intelligent automation capabilities including Robotic Process Automation (RPA), document understanding, optical character recognition (OCR), chatbots, process mining and machine learning.
Work with our clients to understand where and how Intelligent Automation can be applied, and what problems it can solve. Analyze requirements, processes, and impediments to automation.
Work with clients to develop and optimize associated intelligent automation services including Centers of Excellence (CoEs), process assessments for automation, business case development, vendor identification and selection.
Lead intelligent automation projects focused on assessing automation opportunities, building automation centers of excellence and implementing automation.
Develop intelligent automation application architecture, infrastructure requirements, and enablement.
Define the purpose, capabilities, and value in deploying IA. Work with client process leaders, technology leaders and digital teams.
Exposure to Generative AI and Agentic AI concepts, and foundational skills.
Lead definition of to-be state including creation and maintenance of PDD and SDD throughout the project lifecycle.
Create technology automation solution design at platform and architectural levels as well as information road maps and case definitions.
Help the Information Technology organization set up automation environments (installation, monitors and controls.) and define the infrastructure requirements to implement automation solutions.
Lead proposal development and pursuits for multimillion dollar programs. Manage pipelines from opportunity identification to contract.
Help identify the use cases, provide level of effort estimations and assumptions for the implementation of Intelligent Automation solutions.
Lead project teams. mentor, coach and develop consultants.
Contribute to practice development: Identify intelligent automation trends, define relevant consulting offers and solutions. Author Point of View documents case studies and thought-leadership whitepapers.
Basic Qualifications:
Bachelor's degree and at least five years of progressive, post-baccalaureate work experience in a customer-facing role in a large consulting firm, or blended with some years working in a healthcare management consulting firm and some years working for payer or provider organization in the healthcare industry.
At least five years of experience leading teams of advisory services consultants in the delivery of intelligent automation services and the technology life cycle, including operating model/strategy, opportunity assessment, discovery and requirements definition, solution architecture and design, development, testing and production release.
At least four years of healthcare domain experiences, in one or more of the following functional areas in the healthcare value chain, examples include and not limited to: end to end claims process, contact center, utilization management and prior authorization, appeals and grievances, enrollment and billing functions.
At least four years of experience in implementing intelligent automation projects including robotics, low code, OCR, chatbots or virtual assistants, natural language processing, machine learning.
At least four years of experience with intelligent automation platforms including UiPath or Automation Anywhere or Blue Prism or Microsoft
At least four years of experience in automation implementation using Agile methodologies or RPA methodologies.
At least two years of experience working on Process and Task Mining capabilities (specifically UiPath Process Mining)
Excellent written and verbal communication, presentation, client service and collaboration skills.
Strong ability to solve problems, troubleshoot, analyze processes, map processes, and communicate effectively with senior business and IT stakeholders.
Experience in leading or supervising a team of professionals.
Must be willing and able to travel up to 80%, (weekly travel) depending on client requirements.
Must be a Resident of an Infosys Consulting Hub Locations of California, New York, New Jersey, Georgia, Massachusetts or must reside in a city that is within a 2-hour driving distance from one of these hub locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications
Experience in process improvement and re-engineering using process mining technologies like Celonis.
Experience with Agile, Scrum methodologies
Certified in Agile, Scrum delivery methodologies
Estimated annual compensation range for candidate based in CA, NJ and NY will be $130000 to $177000
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off
EEO/About Us :
About Us
Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale.
Infosys Consulting is helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Entry Level Management
Management consultant job in Dothan, AL
Our agency is experiencing rapid growth in our Dothan location. We are seeking highly motivated individuals for Entry-Level Management positions in Dothan AL and surrounding areas. This full-time position offers a rewarding opportunity where performance drives income and career growth. The company provides comprehensive training and leadership development, with advancement opportunities available within 60-90 days. No previous experience in insurance or sales is required, as training and mentorship are provided.Responsibilities
Develop and grow new client relationships
Identify clients' specific needs based on unique financial situations
Monitor team performance and provide feedback
Assist in creating a positive and growth-focused work environment
Evaluate team member's performance and identify areas for improvement
Facilitate communication between team members and upper management
Assist with performance management processes, including goal setting, evaluation, and feedback
Participate in training and mentorship programs
Drive team performance to meet company goals
Requirements
Weekdays
Salary: $800.00-$1,500.00 per week
Solutions Consultant
Management consultant job in Smyrna, GA
Bachelor's degree in one of the following fields: Industrial Design, Manufacturing Engineering, Computer Science / related area is required. Master's degree is a strong plus.
A minimum of three (3) years' experience as a solution consultant or technical training specialist in a related industrial equipment environment is required. 5-7+ years' experience is strongly preferred
Ability to read, write and speak English is required, as all technical materials and technical support from France are in English. Fluency in Spanish is strongly preferred.
POSITION QUALIFICATIONS:
Industry knowledge in Fashion, Automotive, or Furniture Manufacturing, in terms of strategy, business evolutions & challenges and common operational issues is preferred
Strong understanding of design-to-manufacturing processes, including CNC machining, pattern making, and digital prototyping.
Proven experience with CAD/CAM software
Capability to share and transfer relevant knowledge to satisfy customer needs, both in terms of technical & tactical skills
Capability to define and manage the business goals and scope of change initiatives
Capability to investigate, evaluate, analyze and classify data
Familiar with CNC cutting, robotics applications, and software applications dedicated to fashion, furniture or automotive industries, and has a strong working knowledge of the product process within this industry
Excellent interpersonal and communication skills
High level of process analysis skills to work with senior level decision makers
Knowledge of ERP Integration / APIs or equivalent is an advantage
Ability to cope with pressure (without comprising standards) by being well organized with strong time management skills.
Solid organizational skills, a team player, with good business acumen.
Good critical thinking, reasoning, evaluating (profitability/risk), problem solving, decision making, analyzing.
Adaptability to various situations, cultures, and technical environments.
TRAVEL:
~75% travel per month to customer sites within the US and North America, as well as Corporate HQ Offices
Senior Manager, GIS/LIS
Management consultant job in Atlanta, GA
CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.
Job Summary
The Senior Manager, GIS/LIS will establish and lead CRH Americas' enterprise Geographic Information Systems (GIS) and Land Information Systems (LIS) capability.
This role is responsible for creating a single source of truth for land and real estate data across ~4,000 sites (quarries, cement plants, asphalt plants, terminals, manufacturing, and distribution facilities) to enable strategic monetization, compliance, lease management, and portfolio optimization.
The position drives data governance, spatial analytics, and system integration, enabling executives to make high-value decisions around surplus property sales, leasing strategy, mineral reserves, acquisitions, and operational risk.
Job Location
This role is based at our corporate office in the Perimeter area of Atlanta, GA - hybrid work schedule
Job Responsibilities
Architect and oversee enterprise deployment of GIS/LIS platforms; ensure ArcGIS-based mapping and analysis tools are optimized for industrial and real estate applications.
Create scalable processes for onboarding and retiring both owned and leased assets when sites are acquired, divested, closed or restructures.
Integrate geospatial and land data with finance, lease administration, legal, operations, and environmental systems to link property, lease and financial data in one enterprise view.
Establish real estate data governance framework for owned and leased properties, establishing standards for property boundaries, ownership, lease terms, mineral reserves, water rights, easements, zoning, and tax overlays.
Develop dashboards, spatial analytics, and KPI reporting to inform decisions on strategic real estate portfolio management.
Drive data quality targets (accuracy, completeness, and adoption) and build automated reporting pipelines for leadership and audit readiness.
Partner with Finance, Operations, Legal, and Platforms to connect GIS/LIS to business impacts and strategic decision making.
Champion adoption across highly decentralized operating companies through training, communications, and stakeholder influence.
Ability to travel up to 10%
Additional duties as assigned
Job Requirements
Bachelor's degree in GIS, Geography, Land Management, Real Estate, Engineering, Computer Science, or related field (Master's preferred).
8+ years of progressive experience in enterprise GIS/LIS leadership or large-scale geospatial data management.
Deep expertise in ArcGIS; familiarity with integrating GIS into ERP, finance, and BI ecosystems.
Proven record leading data governance and enterprise platform deployments.
Strong understanding of real estate life cycle (acquisitions, permitting, surplus sales, mineral rights, development).
Track record of influencing senior stakeholders and driving change in complex, decentralized industrial environments.
Excellent communication and storytelling skills for executive audiences.
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Senior Cybersecurity Manager
Management consultant job in Atlanta, GA
The Senior Manager of Cybersecurity Detection Engineering will lead a team of Detection Engineers in designing, implementing, and maintaining advanced detection capabilities to safeguard the organization against emerging cyber threats. This pivotal role will enhance Cox Automotive's next-generation Cyber Defense practice, enabling rapid threat response and automated remediation. The position will be responsible for developing the strategy for the Detection Engineering program and establishing metrics to demonstrate continuous improvement. The ideal candidate will possess expert-level knowledge in SIEM implementation and log ingestion, SOAR, Incident Response, and Threat Intelligence that will be data-driven with strong verbal, written communication, and leadership skills.
Cybersecurity Detection Engineering:
Define detection engineering strategy, roadmap, and objectives to achieve.
Design and implement advanced threat detection techniques using tools such as SIEM, EDR, NDR, and SOAR platforms.
Develop innovative custom detection rules and automated remediation, playbooks, and alerts tailored to the organization's threat landscape for enterprise and customer security.
Leverage industry standard MITRE frameworks to identify detection coverage and close gaps.
Monitor, optimize, and continuously improve detection systems for performance, scalability, and effectiveness.
Collaborates with Threat Detection and Response team to continuously improve cybersecurity capabilities in identification, management, and response to threats in the most efficient and effective manner.
Performs attack simulation testing to validate efficacy of use cases and purple teaming exercises collaborating with the Vulnerability Mgmt team.
Manages and maintains SIEM/Data Lake data management and log ingestion infrastructure in collaboration with Cyber Defense Engineering.
Evaluate, validate, tune, and sunset where necessary detection capabilities
Maintains operational guidelines, diagrams, and documentation for security detection and response.
Incident Response Support:
Collaborate with the incident response team to ensure rapid detection and containment of cyber threats.
Provide technical expertise and guidance to develop detection use cases during high-severity security incidents.
Continuously improve detection and response processes based on lessons learned from incidents.
Other duties may be assigned as needed to address new security threats facing the enterprise.
Provides off hour support as needed for security administration, detection, and response activities.
Threat Intelligence Integration:
Leverage threat intelligence to enhance detection capabilities and proactively mitigate risks.
Identify and analyze new and emerging threat vectors and incorporate them into detection strategies.
Stakeholder Collaboration:
Partner with other Cybersecurity, Engineering, and Product teams to align detection strategies with organizational objectives.
Communicate detection capabilities and findings to technical and non-technical stakeholders, including executive leadership.
Governance and Compliance:
Ensure all detection processes and tools adhere to regulatory requirements and industry standards (e.g., GDPR, PCI-DSS, NIST).
Establish and maintain documentation of detection strategies, processes, and configurations.
Professional Technology Skills (the professional technology skills you need to be able to do the job)
Ability to:
Proven track record of building scalable organizations that have world class threat detection capabilities.
Technical proficiency performing security investigations at scale; including endpoint, cloud, identity, network, and email threats.
Work with internal IT teams and external MSSPs for creation and operationalization of Detection Engineering use cases for WAF, DDoS Protection, Email systems, DLP, AV, and Endpoint security technologies.
Practical experience with Detection & Response tools for network, endpoints, cloud, and identity as well as SOAR platforms.
Apply security Threat Intelligence to identify new threat vectors.
Lead projects to improve security monitoring and response capabilities.
Demonstrate a strong security engineering and architecture background to best understand how to employ the most effective and efficient security monitoring.
Strong fundamentals of Linux, MacOS, and Windows operating system internals.
Demonstrate effective communication of security issues to management and others.
Maintain detection use case and SIEM configuration guidelines and standards for security.
Proficiency creating and managing operational metrics that increase team efficiency and quality.
Enthusiastic about managing and mentoring individuals pursuing careers in detection engineering.
Ability to manage effective relationships with organizational leaders, build a roadmap, and drive broad initiatives to completion.
Understanding of Machine Learning concepts as related to predictive analytics.
Knowledge, Experience & Qualifications
Essential:
Bachelor's degree in Computer Science or equivalent and 8+ years of industry related professional experience. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 20 years' experience in a related field
Multi-cloud security experience AWS, Azure, GCP
Expert level knowledge on Detection Engineering and Security Operations
3+ years of management or leadership experience with direct people management responsibilities
Strong experience with Information Security, Network Security, Security Monitoring, and Incident Response.
Strong experience with developing SIEM/SOAR detection and automation use cases.
Working experience with industry standard security technologies and services such as Threat Intelligence, Firewalls, SASE, IPS, Endpoint Security, DLP, SIEM/SOAR, and Data Lakes.
Expert level knowledge on the attack kill chain and diamond model.
5+ years' experience in an Incident Response or Security Operations role
3+ years' leadership experience in a SOC or equivalent role
Must live within a commutable distance to North Hills NY or Atlanta GA and be willing to come onsite 3x a week
Desirable:
GSEC, GCIA, GFE, GCFA, CISA, CISSP, CISM, or CIA certification(s)
Development/ Dev Ops / Engineering / Network / System Administration experience
Senior Preconstruction Manager
Management consultant job in Atlanta, GA
The Senior Preconstruction Manager leads the development and management of project estimates to prepare budget proposals and/or bids for assigned projects. The position is responsible for developing all levels of estimates, including early design phase estimates through final design/GMP estimates. Additional preconstruction activities include Value Management / Analysis, cost benchmarking, and comparative studies. The Senior Preconstruction Manager's role is to ensure that all estimates and GMPs are comprehensive, detailed, accurate, and supported by current market pricing and trade contractor input. This role collaborates with the Operations team members to incorporate constructability, scheduling, procurement and site logistics throughout the preconstruction phase, leading to a smooth transition from preconstruction to project execution.
This role requires the following:
• Takes the lead responsibility for all assigned projects, taking ownership of quality, accuracy, project budget and completeness of work for all trades.
• Collaborate with Operations team members on General Requirements, including fees, financial expectations, project staffing, construction schedule, procurement, and site logistics.
• Cultivate and maintain strong trade contractor relationships for both pricing and work execution.
• Foster and maintain relationships with Owners, Architects, Engineers, and prospective Clients for potential new business opportunities.
• Work to grow the business in line with Benning's strategic plan by attending external meetings and networking events.
• Lead estimate reviews with Owners, Design Team, and Project Management.
• Provide team growth through leadership, mentoring, training, and performance reviews to less experienced preconstruction staff.
• Maintain a proactive and positive attitude in a team environment that attracts and retains top talent.
• Develop trade contractor scope of work bid packages that are comprehensive and detailed for project procurement.
• Assist Marketing and Business Development with the preparation of proposals.
• 5-10 years of experience as a Preconstruction Manager or Senior Estimator
• Communicate effectively with Owner's and/or Design professionals and be willing to represent the company at various external functions and events.
• Excellent interpersonal and communication skills.
• Technical writing skills in preparing bid packages, proposals and estimate clarifications and assumptions.
• Self-starter that requires a minimal amount of direction and management.
• Proactive in conflict resolution.
• Ability to multitask.
• Proven experience with technology and computer estimating systems.
• Recognizing when you need assistance and raising your hand for help.
• Being a flexible, detail-oriented team player with the ability to produce quality work and to be proactive in support of Benning's purpose, goals, and Benning's mission to build quality commercial projects, the cornerstones of community. To build our reputation and our range. To build long-term trust and relationships with every interaction.
• Providing courteous, diplomatic, timely and professional responses at all times with key customers, thereby supporting Benning's value to do what's right - by our clients, by our company and by each other.
Software Proficiency
• Trade contractor database management with Building Connected and/or Smart Bid Net• On Screen Takeoff
• ProEst estimating software• Bluebeam
• Procore
• Salesforce
• P6/Primavera is a plus
At Benning when we say, “We own our work,” it's not just lip service. In the field and in our hallways, it's plain to see that Benning belongs to all of us. That pride of ownership is what drives us to work harder and smarter as a team.
Sr. Workday Consultant
Management consultant job in Atlanta, GA
HR PATH GROUP
The HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy.
Advise to Run ! HR Path, Global Leader in HR solutions
ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization
IMPLEMENT: As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (SaaS or On-Premise)
RUN: Thanks to our global payroll expertise, we offer our clients several levels of payroll outsourcing.
As a Senior Workday Software consultant, you will be able to demonstrate your expertise by working on large-scale projects involving the deployment of the Workday application for our customers.
As a Senior Consultant, you will:
Lead workshops to gather requirements;
Create and maintain functional and technical documentation;
Be the trusted point of contact, guiding clients through project milestones and addressing their needs;
Configure Workday HCM, Core HCM, Payroll, Benefits and Time Tracking;
Educate clients on best practices, empowering them to maximize software deployment and implementation;
Deliver engaging training workshops, equipping users with the skills to thrive in the new system;
Assist clients with user acceptance testing along with roll out and go-live activities;
Actively perform knowledge sharing with team members, mentor and develop team members;
Collaborate on service offers, identifying potential strategic clients and charting innovative directions.
Requirements
Bachelor's Degree or equivalent in IT or HCM related field;
Ideally 5 years of experience as a Workday expert and Workday implementation;
Training or relevant certification;
Ability and capacity to manage priorities on simultaneous assignments.
WHAT WE OFFER
A stimulating work environment at the heart of an entrepreneurial and international culture
A transversal approach to our activities, which encourages teamwork and excellence
Numerous opportunities for advancement (horizontal, vertical and international mobility)
Annual salary increases on the anniversary date to reward performance
Multiple training opportunities (internal university, certifications)
Certified Happy at Work, we offer a good life balance with telecommuting possibilities
A friendly work environment (quarterly team activities, annual international seminar)
See you soon at HR Path !
Microsoft Dynamics Consultant
Management consultant job in Atlanta, GA
CRM Administrator
Duration: 6 Months
JOB RESPONSIBILITIES:
CRM Administration
Configure and maintain CRM settings, user profiles, workspaces, workflows, message templates, surveys campaigns, databases and permissions.
· Assists in testing and verification for internal custom code and vendor software releases, patches, and add-ons.
· Collaborates with the Contact Center and Business Analysts team to proactively identify and recommend operational improvements, enhancements and system customizations that meet business needs and ensure solutions that are usable, scalable, and easy to maintain.
· Assist the technical leads and work with technical and functional staff within CRM team as well as developers, database and systems administrators to ensure system availability along with performing regular testing of business continuity plans.
· Manage data integrity, including imports, migrations, integrations and data cleanup.
· Responsible for providing application administration, troubleshooting and support for information technology projects, applications and systems. This includes code migration, change control, application security, performance and availability.
· Develop and maintain Intelligent Advisor interviews within the Oracle Service Cloud suite.
Project Coordination
Coordinate project timelines, deliverables, and resources across multiple teams.
Maintain project documentation, including Business Requirement Documents, test plans, test results, project plans, and meeting notes.
Schedule project meetings to ensure timely updates and issue resolution.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Strong proficiency with CRM administration, data management, reporting tools, campaigns, surveys, Intelligent Advisor.
Strong proficiency with HTML, CSS, and JavaScript.
Effective written and verbal communication skills.
Strong interpersonal, analytical, and organizational skills.
Familiarity with project management software (e.g., Jira, Trello, Confluence, Asana).
Advanced knowledge in in Microsoft Office using Microsoft Excel, Microsoft Word and PowerPoint.
MINIMUM ENTRY QUALIFICATIONS:
2-3 years of related experience in CRM administration (e.g., Oracle Service Cloud, Salesforce, Microsoft Dynamics, or similar).
1-2 years of experience in project coordination or project management
PREFERRED QUALIFICATIONS:
Prior public sector experience.
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Proven experience with CRM administration and administering CRM systems such as Oracle Service Cloud, Salesforce, Microsoft Dynamics or similar.
Required
3
Years
Project management or project coordination experience is a must.
Required
2
Years
HTML, CSS and Javascript experience.
Required
Years
IBM Sterling OMS Consultant
Management consultant job in Atlanta, GA
Distributed Order Management/IBM Sterling Order Management System (IBM OMoC 25.x )
Experience Required
Demonstrated ability architecting multi-tenant platforms, across a variety of Sterling OMS implementations.
Exposure to trending front end technologies to improve user experience for IBM NextGen Store and Call Center and exposer to IBM Sterling Intelligent Promising (SIP) modules (Inventory visibility, Promising service, Optimizer Service, etc..,)
Enriched on IBM Sterling Order Management System (OMoC) and IBM Sterling Intelligent Promising (SIP) modules DOM, SIP, IV, SC, SDF, Payments, Sourcing, Scheduling NextGen COM and SOM and Strong in DB query writing skills.
Deep understanding of Integration concepts (REST, SOAP, Batch, SFTP, API Gateways)
Good understanding of integrations between OMS, WMS,ERP,CRM and eCommerce platforms.
Good experience on Java with Spring boot and Micro services concepts along with Angular 11JS or DOJO
Excellent hands-on experience in customization of any of DOM, Pricing, payment, Inventory, Call Center, Store modules
Should be capable of working in one or more areas of Sterling Order Management with exceedingly good skills in Inventory, Payment, Fulfillment, Call Center Store module.
Role Description: Roles Responsibilities
- 5 years and support experience
- 5 years of experience designing and implementing Sterling OMS solutions.
- Strong analytical, problem-solving, troubleshooting and issue resolution skills.
- Ability to collaborate with other technical experts and develop technical specifications and design documents.
- Excellent verbal and written communication skills with proven ability to partner with stakeholders inside and outside of IT as well as vendors and other external entities.
- Ability to work independently with minimal direction, is a self-starter with strong initiative, and ability to manage/execute workload to deliver high quality results.
- Ability to effectively mentor less experienced team members.
Senior Consultant - Physical AI (Robotics, Digital Twin, NVIDIA/Isaac)
Management consultant job in Alpharetta, GA
The Opportunity
Join a cutting-edge Artificial Intelligence & Data team where robotics, software engineering, and real-world systems intersect. As a Senior Consultant in Physical AI, you will collaborate with clients and interdisciplinary teams to design next-generation solutions that merge AI with physical systems.
This role is ideal for engineers passionate about robotics, digital twins, computer vision, and NVIDIA's ecosystem-professionals who want to innovate and shape the future of Physical AI.
What You'll Do
✔ Build and deploy scalable Physical AI demos and solutions integrating hardware + software
✔ Present innovations at technology showcases, summits, and client events
✔ Analyze market trends to guide solution strategy and identify new opportunities
✔ Apply deep expertise in the NVIDIA ecosystem (Isaac Sim, Jetson, Omniverse)
✔ Lead robotics development across kinematics, perception, control, and decision-making
✔ Collaborate with stakeholders to understand requirements and drive full project lifecycles
✔ Provide hands-on technical leadership and ensure high-quality delivery
What You Bring
🎓 Education & Experience
Bachelor's in Robotics, Computer Science, Mechanical Engineering, Electrical Engineering, or related field
3-6 years in Robotics, Digital Twin, Computer Vision, Deep Learning, and/or Reinforcement Learning
Proven experience building integrated AI + hardware robotic systems
💻 Technical Skills
Strong programming skills: Python, C++, or Java
Robotics frameworks: ROS, plus simulation tools like Isaac Sim
Deep knowledge of the NVIDIA robotics and AI ecosystem
Solid understanding of:
Kinematics, dynamics, and control algorithms
Sensor integration (LIDAR, cameras, IMUs)
Machine learning frameworks: TensorFlow, PyTorch
Hands-on experience building digital twins with real-time data feeds
Data libraries: Pandas, NumPy
DevOps tools: GIT, Azure DevOps, CI/CD pipelines
Agile methodologies: Jira, iterative development practices
🧩 Soft Skills
Strong communicator who can simplify complex technical concepts
Proactive problem-solver with a passion for innovation
Highly collaborative and client-oriented
Strong analytical and decision-making ability
Bonus Points (Preferred)
Master's or PhD in Robotics/Engineering/CS
Research or academic publication experience
Computer vision (OpenCV, detection, tracking, recognition)
Control systems (PID, state-space, adaptive control)
Path/motion planning algorithm development
Hardware-in-the-Loop (HIL) testing experience
Interest or experience in Agentic AI or Generative AI
Experience with data management platforms (e.g., Cosmos)
Senior MEP Manager
Management consultant job in Atlanta, GA
TRC is seeking a talented Senior MEP Manager in Atlanta, GA to join one of our clients in the mission critical construction space for a direct hire opportunity! This role offers a generous compensation package, car allowance, cell phone allowance, and competitive benefits!
Essential Duties And Responsibilities
Leadership & Team Management:
Lead, mentor, and manage a team of MEP engineers.
Foster a collaborative team environment and ensure the team is well-trained, motivated, and equipped to meet project goals.
Project Oversight & Management:
Manage the planning, preconstruction, Construction and Closeout of MEP systems across various projects (commercial, healthcare, industrial, etc.).
Coordinate with project managers, architects, and other engineers to ensure the successful integration of MEP systems are in line with project timelines and specifications.
Ensure that MEP systems meet all regulatory and safety standards
Track and report on project progress, identifying potential risks and mitigating issues before they impact timelines.
Preconstruction
Conduct Early-stage project planning, budgeting, and scope review
Perform constructability reviews and scope review to ensure design and budget adherence
Work with Operations to develop procurement strategies and schedules
VDC Cross Coordination
Participate with in house Virtual Design and Construction efforts across all trades project
Attend interdisciplinary coordination meetings to detect and resolve design clashes
Align digital construction models with construction progress and planning
Market-Place Relationships
Build and maintain strong relationships with stakeholder in Batson Cooks construction markets.
Owners - Build relationships focusing on project goals, budget, and expectations
Trade Partners - Grow and maintain partnerships focusing on schedule and execution quality
Engineering Firms - Coordinate design deliverables and issue resolution
Technical Expertise & Quality Control:
Provide technical guidance and support to the project team on MEP systems planning, installation, and troubleshooting.
Ensure all MEP systems are installed according to relevant codes and standards.
Conduct regular quality control checks to ensure the highest standards are maintained.
Communication:
Maintain clear communication with clients, stakeholders, and project teams regarding project milestones, budgets, and timelines.
Liaise with building departments and consultants to ensure project certificate of occupancy needs .
Health Safety & Environmental Compliance:
Ensure adherence to health, safety, and environmental regulations during the installation, operation, and maintenance of MEP systems.
Promote a safety-first culture and ensure all team members follow best safety practices.
Preferred Qualifications
Bachelor's degree in mechanical, Electrical, Civil Engineering, or Building Construction
A minimum of 8 years of experience in managing MEP projects (Healthcare, data center, commercial high rise, higher education)
Strong knowledge of MEP systems design, installation, and troubleshooting.
Proven track record of managing multiple complex projects simultaneously.
Exceptional leadership, team management, and communication skills.
In-depth understanding of relevant regulations, codes, and industry standards.
Ability to make sound decisions under pressure and manage conflict effectively.
Workday Consultant (Technical) 4733
Management consultant job in Sandy Springs, GA
Workday Consultant
Contract-to-hire
Sandy Springs, GA
Technical Workday Enterprise Architect
Contract-to-Hire | Sandy Springs, GA (Hybrid)
We are seeking a Technical Workday Enterprise Architect to lead the technical design, configuration, and integration strategy for our Workday ecosystem. This role is highly technical (not functional admin) and focuses on Workday acting as the enterprise source of truth for all employee data across systems like NetSuite, Concur, ServiceNow, and MuleSoft.
You will own Workday integrations, troubleshoot issues in production, validate new integrations built by external partners, and ensure secure, scalable, and reliable architecture across HR, Finance, Payroll, and IT.
Responsibilities
Serve as the technical lead for Workday integrations, data flows, and security configuration.
Design, test, and troubleshoot Workday integrations (direct connectors, EIB, PECI, Studio, MuleSoft).
Validate new payroll/benefits integrations and identify errors or data mismatches before go-live.
Configure Workday security roles, authentication policies, and business process logic.
Build and maintain advanced Workday reports including LRV (lookup related value) and ESI (extract single instance).
Investigate data issues affecting downstream systems or payroll accuracy.
Partner with HR, Finance, IT, and external consultants to ensure system reliability and performance.
Document integration patterns, data flows, and technical architecture.
Required Qualifications
Strong experience as a Workday Technical Architect or equivalent technical Workday role.
Hands-on experience with Workday integrations and integration troubleshooting.
Deep understanding of Workday security configuration and authentication policies.
Ability to build advanced calculated fields and complex reports (LRV, ESI required).
Experience working with MuleSoft or similar integration platforms.
Ability to interpret business process logic and identify technical root causes.
Strong communication skills for partnering with technical and non-technical stakeholders.
Preferred
Workday certification(s).
Experience with enterprise integration frameworks or cloud architecture.
Familiarity with Agile/Scrum.
Risk Management Advisor
Management consultant job in Montgomery, AL
Join Our Dynamic Insurance Team - Unlock Your Potential!
Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential.
NOW HIRING:
✅ Licensed Life & Health Agents
✅ Unlicensed Individuals (We'll guide you through the licensing process!)
We're looking for our next leaders-those who want to build a career or an impactful part-time income stream.
Is This You?
✔ Willing to work hard and commit for long-term success?
✔ Ready to invest in yourself and your business?
✔ Self-motivated and disciplined, even when no one is watching?
✔ Coachable and eager to learn?
✔ Interested in a business that is both recession- and pandemic-proof?
If you answered YES to any of these, keep reading!
Why Choose Us?
💼 Work from anywhere - full-time or part-time, set your own schedule.
💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month.
📈 No cold calling - You'll only assist individuals who have already requested help.
❌ No sales quotas, no pressure, no pushy tactics.
🧑 🏫 World-class training & mentorship - Learn directly from top agents.
🎯 Daily pay from the insurance carriers you work with.
🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary
🏆 Ownership opportunities - Build your own agency (if desired).
🏥 Health insurance available for qualified agents.
Auto-ApplyBusiness Operations Consultant
Management consultant job in Atlanta, GA
Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.
We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.
Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.
Transformation Consultant
EEO Statement
Integrated into our shared values is Candescent's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.
Auto-ApplyManaging Consultant, Services Business Development-Community Institutions
Management consultant job in Atlanta, GA
**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build_ _a sustainable economy_ _where everyone can prosper. We support a wide range of digital payments choices, making_ _transactions secure,_ _simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Services Business Development-Community Institutions
Overview
Mastercard Services encompasses Mastercard's (NYSE: MA) offerings beyond the transaction. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business pain points.
By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms and wealth of expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights and make more data-driven decisions. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end.
As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort navigating complex sales processes, and the ability to form and manage successful lasting client relationships.
The Role
As Managing Consultant, you will be instrumental in driving the growth with Community Institutions within USFI. You will be responsible for managing a portfolio of strategic clients building on existing relationships and initiating new ones to generate and qualify opportunities and promote Mastercard Services solutions to drive sales.
To be successful the ideal candidate will:
Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.
Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.
Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.
Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.
Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.
Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.
Support project / customer success teams in problem-solving efforts and structuring project workplans.
Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.
Coach and provide valuable feedback to team members, fostering their professional growth.
Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.
All About You
Sales experience, within software as a service (SaaS), data & analytics, consulting and/or cybersecurity solutions.
Proven ability to meet/exceed sales targets and quotas
Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams.
Strong communication and persuasion skills, both written and oral.
Exceptional relationship management skills, fostering long-term partnerships with clients.
Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues
Strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise
Must have the ability to own and drive end-to-end sales including prospecting, scoping/pricing, business case development, contract development, client negotiation, gaining legal approval, sign contracts, and project kickoff.
Experience managing projects and / or teams, showcasing your leadership abilities.
Knowledge of consumer and commercial payments market is a plus
High level of energy, drive, enthusiasm, initiative, and commitment.
Outstanding multitasking abilities in a fast-paced, deadline-driven environment.
National Salary Range (Applies Regardless of Location): $139,000-$222,000
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
**Job Posting Window**
Applications for this job posting will be accepted on an ongoing basis.
Consultant, Executive Referral Management
Management consultant job in Atlanta, GA
Aufgaben About Us Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
Job Overview
Create customer loyalty and promote customer retention. Respond to escalated customer concerns in an accurate and timely manner. Collaborate with the Field Team and the Dealerships to create the best resolution for all cases. Negotiate, distribute and manage a Customer One Accommodation (C1A) budget based on C1A policy and individual research.
Overall Deliverables: This content should not be construed as an exhaustive statement of responsibilities or requirements. Employees may be required to perform other job related responsibilities in order for the department to achieve its' goals.
Responsibilities:
* Manage customer inquiries and/or concerns escalated from, but not limited to, these sources: phone, Executive Management, Case Managers, Customer Care, Roadside Assistance, email, fax, white mail. Concerning, but not limited to, the following categories: product, service, recalls, sales, warranty, legal issues, public relations, various media, technical and engineering issues, warranty, marketing and special projects.
* Accurately document and update customer/vehicle information in MBUSA internal customer data systems. Ensure complete documentation of customer contact with corrections and updates, as required.
* Research all aspects of escalated cases while determining the need to involve dealerships and/or the Field. Includes, but is not limited to: investigation of customer and vehicle details, outreach to necessary departments, dealerships and Field personnel.
* Knowledgeable on all aspects of Customer One Accommodation (C1A) including, but not limited to: ability to negotiate a successful resolution with dealer personnel, MBUSA department personnel, Field personnel, and customers. Ability to communicate the value of customer retention to all internal/external groups by winning customer trust and loyalty, driving business to dealerships, and making the dealer the hero.
* Knowledgeable on all aspects of the Closed Loop Process including, but not limited to: timely follow-up of all cases in order to bring them to a successful resolution, ability to communicate and negotiate with internal and external groups and customers.
* Support and mentor Executive Referral Managers. Provide training for new staff.
Qualifikationen
Qualifications
Education
Bachelor's Degree (accredited school) with emphasis in:
* Business Administration
* Business Management
Knowledge (necessary to perform proficiently in this position)
Must have 2- 4 years (total) of experience in the following:
* Administration: General Knowledge of administrative procedures, process/project development, and system procedures.
* Business - General: General Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization.
* Business Management: General Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, human resource management and efficiency and process method.
Requirements & Conditions
* Must be able to work flexible hours/work schedule
* Travel domestically
* Work weekends & Holidays when required
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.