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How to hire a management services technician

Management services technician hiring summary. Here are some key points about hiring management services technicians in the United States:

  • In the United States, the median cost per hire a management services technician is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new management services technician to become settled and show total productivity levels at work.

How to hire a management services technician, step by step

To hire a management services technician, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire a management services technician:

Here's a step-by-step management services technician hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a management services technician job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new management services technician
  • Step 8: Go through the hiring process checklist
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  1. Identify your hiring needs

    Before you post your management services technician job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a management services technician for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A management services technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, management services technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    Here's a comparison of management services technician salaries for various roles:

    Type of Management Services TechnicianDescriptionHourly rate
    Management Services TechnicianHeavy vehicle and mobile equipment service technicians inspect, maintain, and repair vehicles and machinery used in construction, farming, rail transportation, and other industries.$19-39
    NOC TechnicianA NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting... Show more$14-32
    TechnicianTechnicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with... Show more$11-27
  2. Create an ideal candidate profile

    Common skills:
    • Troubleshoot
    • Service Management
    • Customer Satisfaction
    • HVAC
    • Cisco Ios
    • Cloud
    • Lan Wan
    • Juniper
    • ATM
    • Remedy
    • Tcp Ip
    • VoIP
    • SQL
    • WAN
    Check all skills
    Responsibilities:
    • Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
    • Work with on-site technicians through Linux terminal to console into Cisco equipment.
    • Used remedy ticketing system and administration for creating and assigning work order tickets.
    • Perform maintenance and grooms of T1, E1, and high capacity Ethernet circuits.
    • Provision data and telephony products for customer use including fiber, GPON, Ethernet and copper.
    • Used the in house remedy trouble ticketing queue to document troubleshooting steps and assure prompt, proactive problem resolution.
    More management services technician duties
  3. Make a budget

    Including a salary range in your management services technician job description helps attract top candidates to the position. A management services technician salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

    For example, the average salary for a management services technician in North Carolina may be lower than in Massachusetts, and an entry-level management services technician usually earns less than a senior-level management services technician. Additionally, a management services technician with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

    Average management services technician salary

    $57,892yearly

    $27.83 hourly rate

    Entry-level management services technician salary
    $40,000 yearly salary
    Updated December 14, 2025

    Average management services technician salary by state

    RankStateAvg. salaryHourly rate
    1Massachusetts$73,762$35
    2California$72,172$35
    3North Dakota$65,910$32
    4New Hampshire$61,868$30
    5New Mexico$61,832$30
    6Colorado$60,461$29
    7Texas$58,164$28
    8Virginia$57,566$28
    9Maryland$57,233$28
    10Minnesota$57,146$27
    11Illinois$56,464$27
    12Georgia$55,479$27
    13Wisconsin$55,438$27
    14Utah$54,800$26
    15Michigan$53,692$26
    16Missouri$53,054$26
    17Mississippi$48,821$23
    18South Carolina$47,969$23
    19Pennsylvania$47,836$23
    20Tennessee$46,757$22

    Average management services technician salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Microsoft$98,866$47.5331
    2Applied Materials$98,784$47.4958
    3Cisco$94,759$45.5614
    4Barclays$89,133$42.851
    5State Street$82,934$39.8725
    6Carrier$72,800$35.008
    7Check Point Software Technologies$70,962$34.121
    8Nike$68,678$33.026
    9Ericsson$67,350$32.38
    10Encompass Health$66,846$32.14334
    11General Electric$65,640$31.5613
    12Allianz Life$64,370$30.95
    13Brigham and Women's Hospital$63,537$30.5533
    14Bank of America$63,163$30.3734
    15VIVA USA$61,560$29.60
    16Southern New Hampshire Health$60,579$29.12
    17Allstate$58,658$28.2018
    18Lucile Packard Foundation for Children's Health$58,037$27.901
    19Presidio$57,739$27.767
    20TalentBurst$57,662$27.72
  4. Writing a management services technician job description

    A management services technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a management services technician job description:

    Management services technician job description example

    1. Provides basic nursing care and assists in maintenance of a safe and clean environment.

    2. Explains procedures to patient prior to initiation and participates in instruction as necessary.

    3. Smiles and talks with patient, even if patient appears unresponsive.

    4. Obtains and records temperature, pulse, respiration, blood pressure and weights as required.

    5. Promotes good public relations for the nursing department/hospital.

    6. Records information from the patient in a clear and accurate manner.

    7. Respects the confidentiality of patient, hospital, and physician related information.

    8. Provides for patient privacy at all times.

    9. Participates in Quality Improvement.

    10. Assists with diagnostic tests, special procedures and specimen collection as required.

    11. Communicates and collaborates with health care team members to provide quality patient care.

    12. Competently performs core and unit specific clinical skills.

    13. Answers calls promptly.

    14. Knowledgeable of proper and safe use of patient care equipment.

    15. Utilizes basic problem solving skills to prevent/resolve issues.

    16. Assist in maintaining an adequate inventory of medical and office supplies for day to day operations.

    17. Assists LPN/RN/NP/Physician with daily operations of the office.

    18. Performs other duties delegated by supervisor as needed.

    19. Calls in medications to pharmacy’s under direct supervision of Physician/NP.

    QUALIFICATIONS:

    EDUCATION: Completion of an approved Certified Nurse Assistant course preferred. BLS training.

    EXPERIENCE: Previous Nurse Assistant experience preferred.

    SPECIAL:

    PATIENT CONTACT: Must have the knowledge and skills necessary to provide care appropriate to the age of the patients served.

    PHYSICAL:

    STANDING: Majority of shift spent standing.

    WALKING: Considerable amount of time spent walking.

    LIFTING: Must use good body mechanics to independently lift or in certain situations, assist with lifting/transferring a patient.

    VISUAL: Must have ability to observe patient care areas.

    HEARING: Must have ability to auscultate blood pressures and hear patient call light system.

    SPEAKING: Talking is essential in addressing patient/family needs and/or requests and communicating with health care team members.


    M-F 8a-4:30p
  5. Post your job

    To find the right management services technician for your business, consider trying out a few different recruiting strategies:

    • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
    • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with management services technicians they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit management services technicians who meet your education requirements.
    • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
    Post your job online:
    • Post your management services technician job on Zippia to find and recruit management services technician candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with management services technician candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new management services technician

    Once you've decided on a perfect management services technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a management services technician?

Recruiting management services technicians involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.

You can expect to pay around $57,892 per year for a management services technician, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for management services technicians in the US typically range between $19 and $39 an hour.

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