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Customer Engagement Specialist jobs at Management Solutions - 642 jobs

  • Roving Customer Service

    Security Bank and Trust Company 3.7company rating

    Gibson, TN jobs

    The ideal candidate should possess a cordial and friendly interactive style with excellent communications skills, accuracy and attention to detail, a positive outgoing attitude along with a professional appearance. Travel to branches located in Gibson County will be required. Responsibilities Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers Open, close and balance teller station Record sales of monetary instruments Maintains neat and well stocked teller area Maintains thorough knowledge of bank products and services along with features and benefits of those offerings Cross sells bank products and services Assists with proper scanning of bank documents and proof work Exercise judgement when applying holds and making check cashing decisions Maintains positive, friendly and professional attitude Complies with bank policies, procedures and Federal regulations Lift coin bags up to 50 lbs. Other duties as assigned Job Requirements and Qualifications High School Diploma or equivalent required Excellent customer service skills required Good general math and cash handling skills Ability to communicate effectively through both written and oral formats Strong organizational and prioritization skills Demonstrate a commitment to accuracy and quality while meeting deadlines Security Bank and Trust Company offers competitive compensation and full benefits including medical, dental, vision, health savings accounts, life insurance, short term disability, long term disability, and 401(k). Applicants must be currently authorized to work in the United States. We are unable to provide visa sponsorship at this time. Security Bank and Trust Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law. Employment with Security Bank and Trust Company is on an at-will basis, meaning that either the employee or the company may terminate the relationship at any time, with or without cause or notice, subject to applicable law.
    $23k-28k yearly est. 4d ago
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  • Environmental Service Representative (Waste)

    The Planet Group 4.1company rating

    Orlando, FL jobs

    Title: Environmental Service Representative (Waste) Starting Pay: Up to $28/hr + OT @ 1.5 Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT WFH: hybrid options after fully trained Contract to Hire - 6 month contract and then direct hire Qualifications: Environmental background with hazardous and non-hazardous waste Experience with Shipping and Receiving / DOT regulations Computer skills Good customer service and comfortable on the phone Knowledge of RCRA and DOT Manager notes This person will be working in an office fielding calls and emails from both customers and internal employees MUST have a waste background - degree is preferred but not a must They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling Will need to be very organized and details Computer skills are a must Good with being on the phone A LOT This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team. This person will be responsible for job creation, data entry, scheduling, and supporting our customers. They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. Responsibilities: Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers. Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste. Prepare documentation for transportation of chemicals to appropriate disposal facilities. Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects. Maintain and grow existing customer base by providing quality control and following up with requests. Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines. Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models. Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit. Basic Requirements: Proven organizational and time management skills Strong communication skills, both written and verbal Attention to detail with the ability to keep the big picture in mind Excellent soft skills; ability to work well with clients and co-workers Computer skills: MS Word, excel and ability to learn internal computer software Knowledge of RCRA and DOT Valid US Driver's License Must be eligible to work in the United States without sponsorship Must have a reliable form of transportation
    $28 hourly 2d ago
  • Logo Specialist

    Brooksource 4.1company rating

    Nashville, TN jobs

    Application Remediators: The consultant will create full branding toolkits of logos and templates for assigned departments by replicating and customizing the State's approved sample toolkit structure. This includes creating logo options in several color applications and file types, placing those logos in standardized templates, saving in standardized folder structures, organizing assets correctly, and ensuring consistency in naming convention and colors across all outputs. Key Responsibilities Creating all required logo formats and variations: Print Only, Online Only, and MS Office logo sets Producing color, grayscale, black, white, and reverse text logo variations Applying correct color modes, CMYK, RGB, and hex values Naming and exporting files according to prescribed conventions Creation of primary, secondary, paired, and standalone logos following defined brand standards Creating and validating alt text for all logos, images, and graphics Running and resolving Acrobat accessibility checks Updating logos in InDesign templates with metadata, and alt text Updating logos in MS Word templates with updated headers, footers, logos, and accessibility checks Updating logos in PowerPoint templates with updated master slides and alt text Updating logos in Teams background images, exported and named per standard Required Skills and Experience Proficiency in Adobe InDesign, Illustrator, Acrobat Strong working knowledge of ADA and PDF accessibility standards Familiarity with CMYK, RGB, PANTONE color management High attention to detail and ability to follow documented standards
    $45k-84k yearly est. 2d ago
  • BCT Reservationist- Full Time

    Inktel Careers 4.1company rating

    Fort Lauderdale, FL jobs

    If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Strong desire to be helpful and take ownership to resolve customer situations Empathetic and active listening Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent, history of good attendance Naturally curious with an aptitude for learning and understanding quickly Ability to multitask by reading, typing, and navigating through applications while speaking with customers Prior customer service/troubleshooting experience preferred BILINGUAL (English & can SPEAK SPANISH) Responsibilities: Communicate with customers in a proactive and professional manner. Respond to questions and provide information while exceeding customer expectations. De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. Identify root cause of inquiries by asking probing questions to determine the best solution. Maintain required product knowledge to deliver best in class service. Details: Start Date: September 15, 2025 Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks Production Schedules available: Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) Pay: $15.87/hr Must be Bilingual (English & Speak Spanish)
    $15.9 hourly 60d+ ago
  • Credit Bureau Dispute Specialist (GPO)

    Teksystems 4.4company rating

    Pensacola, FL jobs

    Job Title: Credit Bureau Dispute Specialist (GPO) Job Description The Credit Bureau Dispute Specialist is tasked with the investigation and analysis of credit bureau dispute data. The role involves formulating accurate and timely responses to consumers and credit reporting agencies regarding disputes received. Responsibilities + Investigate and analyze data related to credit bureau disputes. + Formulate accurate and timely responses to consumers and credit reporting agencies. + Maintain accuracy and attention to detail while meeting deadlines. + Adapt to a rapidly changing environment and complete multiple tasks with minimal supervision. + Ensure compliance with applicable federal and state laws, rules, and regulations governing lending. Essential Skills + Experience in member/customer service, preferably in a financial services organization. + Effective research, analytical, and problem-solving skills. + Ability to work independently and in a team environment. + Effective verbal, interpersonal, and written communication skills. + Experience in processing credit bureau disputes. + Familiarity with Fair Credit Reporting Act and Metro 2 guidelines. Additional Skills & Qualifications + Experience working in a clerical, technical, or administrative position responsible for researching and analyzing account data. + Prior experience working with eOscar. + Self-motivated with the ability to adapt to a rapidly changing environment. Why Work Here? Join a dynamic work environment that promotes flexibility with a hybrid schedule, allowing you to work remotely for part of the week. Benefit from a supportive team culture that values your growth and development. Work Environment The position offers a hybrid work environment with 2 days per week on campus and 3 days remote, providing a balance between professional collaboration and personal convenience. Job Type & Location This is a Contract position based out of Pensacola, FL. Pay and Benefits The pay range for this position is $16.07 - $16.07/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pensacola,FL. Application Deadline This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $16.1-16.1 hourly 4d ago
  • Sarasota - Reservationist

    MTM, Inc. 4.6company rating

    Sarasota, FL jobs

    At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Reservationist handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips. This position is full-time and 100% in office at our MTM Transit Facility in Sarasota, FL. A flexible schedule for both mornings and evenings are required. A qualified candidate must be able to work weekends as well. Pay Rate: $19.00 Why make the move to MTM Transit? * Affordable benefits including Medical, Dental and Vision * Paid Training & Overtime * Paid Holidays & Paid Time Off (PTO) * Maternity/Paternity Leave * Safety Bonus * 401(k) matching up to 5% * Tuition Reimbursement * Internal career growth opportunities What you'll need: Experience, Education & Certifications: * High school diploma or G.E.D. equivalent * Ability to type 30 wpm or greater * Previous data entry, 10-key experience, preferred * Must possess a valid drivers license Skills: * Exemplary verbal and written communication * Excellent organizational and multi-tasking skills * Ability to make solid judgment decisions * Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures * Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications * Ability to maintain high level of confidentiality * Regular attendance is required What You'll Do: * Answer incoming ACD calls for customers - passengers, vendors, and clients * Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor * Utilize correct coding and documentation procedures * Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution * Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures * Provide courteous and prompt response to all transportation requests and adopt proper use of terminology * Demonstrate sincere personal commitment to promptness, reliability and quality work * Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you need an accommodation, please contact MTM's People & Culture. #MTMTRANSIT
    $19 hourly Auto-Apply 43d ago
  • Sarasota - Reservationist

    MTM 4.6company rating

    Sarasota, FL jobs

    At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Reservationist handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips. This position is full-time and 100% in office at our MTM Transit Facility in Sarasota, FL. A flexible schedule for both mornings and evenings are required. A qualified candidate must be able to work weekends as well. Pay Rate: $19.00 Why make the move to MTM Transit? Affordable benefits including Medical, Dental and Vision Paid Training & Overtime Paid Holidays & Paid Time Off (PTO) Maternity/Paternity Leave Safety Bonus 401(k) matching up to 5% Tuition Reimbursement Internal career growth opportunities What you'll need: Experience, Education & Certifications: High school diploma or G.E.D. equivalent Ability to type 30 wpm or greater Previous data entry, 10-key experience, preferred Must possess a valid drivers license Skills: Exemplary verbal and written communication Excellent organizational and multi-tasking skills Ability to make solid judgment decisions Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications Ability to maintain high level of confidentiality Regular attendance is required What You'll Do: Answer incoming ACD calls for customers - passengers, vendors, and clients Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor Utilize correct coding and documentation procedures Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures Provide courteous and prompt response to all transportation requests and adopt proper use of terminology Demonstrate sincere personal commitment to promptness, reliability and quality work Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you need an accommodation, please contact MTM's People & Culture. #MTMTRANSIT
    $19 hourly Auto-Apply 40d ago
  • Customer Relations Specialist

    Orkin, LLC 3.7company rating

    Pensacola, FL jobs

    PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests?
    $17-20 hourly 60d+ ago
  • Employee Engagement Specialist

    EPB 3.7company rating

    Chattanooga, TN jobs

    The Employee Engagement Specialist will assist with planning, developing, and facilitating the implementation of programs, events, and strategies that promote a culture of exceptional employee engagement aligned with the company's mission and values. This role also incorporates event planning, workplace decor coordination, and creative space design to enhance the employee experience Duties and Responsibilities * Assist in creating a work environment and culture that reinforces our company's mission and core values. * Assist in developing and implementing employee contests and programs to achieve desired engagement. * Leverage internal communication vehicles to ensure employee awareness, understanding, and participation in programs and process improvement related to increasing engagement and building a best place to work. * Conduct employee engagement surveys and distribute results. * Assist with events and projects associated with our cultural development. * Create post-event publicity and reports. * Administer the Employee Recognition Program. * Coordinate employee appreciation activities. Education and Experience * High school diploma or equivalent * 4 years of Human Resources experience preferred * Proficient in Microsoft Office Suite Certifications & Other Requirements * Possess and maintain a current, valid driver's license in state of residence and demonstrate safe and responsible operation of motor vehicles. * Enthusiastic, eager to learn, flexible, open to change, can multitask, and possess excellent interpersonal skills. * Excellent customer service, telephone, records management, problem-solving, and effective oral and written communication skills. * Ability to work independently, prioritize, and multitask appropriately to meet deadlines. * Strong interpersonal and organizational skills, including working effectively with a wide range of employees at all levels of the organization. * Seasoned judgment in interpersonal relationships is required. May perform other duties as assigned. All employees, in accordance with their job duties, should demonstrate the behaviors of Professional Empowerment and comply with all EPB policies, standards, and guidelines. EPB provides electric and communications services, which are considered critical infrastructure by the Department of Homeland Security. This EPB job is essential to support critical infrastructure and may require working onsite or in the field to maintain these services.
    $21k-30k yearly est. 2d ago
  • Customer Relations Specialist

    Orkin, LLC 3.7company rating

    Jacksonville, FL jobs

    PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests?
    $17-20 hourly 6d ago
  • Customer Relations Specialist

    Orkin, LLC 3.7company rating

    Winter Haven, FL jobs

    PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $18 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $18 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests?
    $18-20 hourly 10d ago
  • Customer Relations Specialist

    Orkin, LLC 3.7company rating

    Ocala, FL jobs

    PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests?
    $17-20 hourly 55d ago
  • Engagement and Inclusion Specialist (Germantown)

    TK Elevator 4.2company rating

    Memphis, TN jobs

    The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking a dynamic and dedicated individual to join our team as an Engagement and Inclusion Specialist located in Germantown, TN. Responsible for designing, leading, and executing employee engagement and inclusion initiatives within the Production & Supply Chain (PSC) division. This role builds strong community and organizational partnerships, drives strategic programs, and supports a culture of belonging and community impact aligned with TK Elevator's values. ESSENTIAL JOB FUNCTIONS: * Lead the development, implementation, and execution of all employee engagement initiatives for Production & Supply Chain (PSC) employees, ensuring alignment with budget and organizational goals. * Build and maintain strategic partnerships with community organizations, local leaders, and diverse groups to enhance the company's community impact and outreach. * Manage project timelines, resource allocation, and deliverables for employee engagement, inclusion, and Business Resource Group (BRG) initiatives to ensure timely and effective execution. * Plan, coordinate, and execute BRG events and employee engagement activities. * Serve as program lead for the PSC TK Elevator Manufacturing, Inc. Scholarship program. * Implement enterprise-wide community programs that support the organization's social responsibility goals across three key areas: industry, community, and environment. * Represent the organization in external networks, community groups, and industry forums to share best practices, foster collaboration, and promote inclusive workplace practices. * Support talent acquisition efforts by engaging with external organizations and networks to build a strong, diverse talent pipeline. * Prepare regular reports and presentations to communicate progress, outcomes, and impact of community relations, employee engagement, and inclusion initiatives to key stakeholders. * Contribute to internal communications and storytelling to drive awareness and support for inclusion and engagement efforts across the organization. EDUCATION & EXPERIENCE: * Bachelor's degree in Human Resources, Communications, Public Relations, Business Administration, Organizational Development, or a related field. * 3-5 years of experience in employee engagement, community relations, diversity and inclusion, or a related field. * Experience in a manufacturing, supply chain, or industrial environment is preferred. * Proven experience in leading employee engagement initiatives, community programs, and/or inclusion efforts within a corporate setting. * Demonstrated ability to develop and manage partnerships with community organizations, nonprofits, and external stakeholders. * Experience with planning and executing events, both internally and externally, including budget and vendor management. * Familiarity with inclusion frameworks and best practices, with a passion for creating inclusive, engaging workplace environments. * Strong communication, project management, and stakeholder engagement skills. * Ability to manage multiple priorities with attention to detail in a fast-paced, dynamic environment.
    $30k-39k yearly est. 7d ago
  • Customer/Client Advocacy Specialist

    Wesley Financial Group 4.0company rating

    Franklin, TN jobs

    Title: Customer/Client Advocacy Specialist Department: Relationship Management Team Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM Join a Culture Like No Other! Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace - we're a community that thrives on innovation, support, and making a difference. We're looking for a Customer/Client Advocacy Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience. Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision Insurance. Secure Your Future: 401K with a generous company match. Time to Recharge: Generous PTO - start accruing from day one! Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule. Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs. Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces. Growth & Coaching: Learn from industry professionals committed to your success. Diverse & Inclusive: We embrace what makes each team member unique! Your Role: Manage both existing and new client files collaboratively within the team Ensure timely submission of clients for release with accurate documentation Serve as the main point of contact for clients, facilitating clear communication and setting expectations Handle challenging client situations with strong de-escalation skills Negotiate effectively with clients and other contacts to achieve optimal outcomes Manage a live call queue and team email inbox with responsiveness and professionalism Maintain thorough, accurate client records in Salesforce Deliver exit packages promptly and with attention to detail Respond to emails, calls, and client feedback within 24 hours Maintain consistent professional communication via phone, email, and mail Key Skills and Proficiencies: Proven negotiation and conflict resolution skills Strong de-escalation and problem-solving abilities Results driven and outcome focused Excellent written and verbal communication skills Exceptional interpersonal skills and professionalism Ability to work independently and within a team Strong time management and multi-tasking abilities Flexibility and adaptability in a fast-paced environment High attention to detail and accuracy Ability to prioritize tasks and delegate when appropriate Proficiency with Salesforce, Excel, Google Sheets, and G Suite Prior customer service experience is required minimum of 2 yrs Ready to Make a Difference? This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth. Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team! Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply.
    $27k-37k yearly est. Auto-Apply 10d ago
  • Reservations Agent - FL - On Site

    Vensure Employer Solutions 4.1company rating

    Miami Beach, FL jobs

    Knowledge, Skills, and Abilities Multitasking PMS knowledge (Ideally Room Master) Knowledge in Microsoft Products Qualifications Bachelorette in communications or hospitality, tourism, or hospitality degrees. 1+ years of experience with reservations Nice to have experience with online partners such as Expedia, booking.com, etc. Must be Bilingual (English / Spanish)
    $24k-30k yearly est. 60d+ ago
  • Dispute Specialist

    Teksystems 4.4company rating

    Pensacola, FL jobs

    TEKsystems is currently searching for qualified candidates to fill openings for a Credit Bureau Dispute Specialist with a Fortune 100 Financial Institution. and requires all candidates to be local the Pensacola, FL area. Job Description: To investigate and respond to difficult indirect and/or direct dispute investigations and manual updates. Accurately process mortgage and equity loan, consumer loan, checking line of credit, credit card and student loan fraud disputes including basic identity theft cases. + Process, resolve and respond to basic consumer disputes related to credit bureau reporting using appropriate Credit Bureau Dispute databases + Ensure accurate reporting to credit bureaus + Perform servicing functions related to disputes managed through vendors (e.g. E-Oscar/CBC Innovis, Atlas and Lend Key) + Research member credit history using servicing systems, as well as correspondence and member records regarding account activity and history + Review and interpret account information and, within defined circumstances and authority, update/correct records, and system displays + Minimize financial risk to Credit Union by appropriately applying and ensuring compliance with applicable federal and state laws, rules and regulations, and Policies and Procedures + Remain alert to situational patterns of activity which indicate possible account fraud or abuse and advise Dispute and Fraud Section of suspicious activity Day to Day: Member will go to the credit bureau to initiate a dispute and then the dispute will go to a vendor system (E-Oscar) then the dispute goes into Credit Union's queue. The dispute specialist will then use Credit Union's inhouse system to validate the account being disputed. Contractors will work with disputes from a loan or a credit card with Credit Union. Skills & Qualifications: - Experience in member/customer service, preferably in a financial services organization - Ability to work independently and in a team environment - Effective research, analytical, and problem-solving skills - Effective skill maintaining accuracy with attention to detail and meeting deadlines - Effective verbal, interpersonal and written communication skills - Experience working in a clerical, technical, or administrative position responsible for researching and analyzing account data to process and solve problems - Ability to adapt to a rapidly changing environment - Self-motivated with the ability to complete multiple tasks with minimal supervision - Experience in processing credit bureau disputes - Prior experience working with eOscar - Familiarity with Fair Credit Reporting Act and Metro 2 guidelines. - Familiarity with applicable federal and state laws, rules and regulations that govern lending (e.g., Fair Credit Reporting Act, Metro 2 format requirements, NACHA regulations, Reg Z, etc.) Regular Shift Hours: Monday-Friday, 9:00am-5:30pm CST Training Schedule (4 weeks): Monday-Friday, 8:00am-4:30pm CST Job Type & Location This is a Contract position based out of Pensacola, FL. Pay and Benefits The pay range for this position is $16.07 - $16.07/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pensacola,FL. Application Deadline This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $16.1-16.1 hourly 5d ago
  • Credit Bureau Dispute Specialist

    Teksystems 4.4company rating

    Pensacola, FL jobs

    TEKsystems is currently searching for qualified candidates to fill openings for a Credit Bureau Dispute Specialist with a Fortune 100 Financial Institution. and requires all candidates to be local the Pensacola, FL area. Job Description: To investigate and respond to difficult indirect and/or direct dispute investigations and manual updates. Accurately process mortgage and equity loan, consumer loan, checking line of credit, credit card and student loan fraud disputes including basic identity theft cases. + Process, resolve and respond to basic consumer disputes related to credit bureau reporting using appropriate Credit Bureau Dispute databases + Ensure accurate reporting to credit bureaus + Perform servicing functions related to disputes managed through vendors (e.g. E-Oscar/CBC Innovis, Atlas and Lend Key) + Research member credit history using servicing systems, as well as correspondence and member records regarding account activity and history + Review and interpret account information and, within defined circumstances and authority, update/correct records, and system displays + Minimize financial risk to Credit Union by appropriately applying and ensuring compliance with applicable federal and state laws, rules and regulations, and Policies and Procedures + Remain alert to situational patterns of activity which indicate possible account fraud or abuse and advise Dispute and Fraud Section of suspicious activity Day to Day: Member will go to the credit bureau to initiate a dispute and then the dispute will go to a vendor system (E-Oscar) then the dispute goes into Credit Union's queue. The dispute specialist will then use Credit Union's inhouse system to validate the account being disputed. Contractors will work with disputes from a loan or a credit card with Credit Union. Skills & Qualifications: - Experience in member/customer service, preferably in a financial services organization - Ability to work independently and in a team environment - Effective research, analytical, and problem-solving skills - Effective skill maintaining accuracy with attention to detail and meeting deadlines - Effective verbal, interpersonal and written communication skills - Experience working in a clerical, technical, or administrative position responsible for researching and analyzing account data to process and solve problems - Ability to adapt to a rapidly changing environment - Self-motivated with the ability to complete multiple tasks with minimal supervision - Experience in processing credit bureau disputes - Prior experience working with eOscar - Familiarity with Fair Credit Reporting Act and Metro 2 guidelines. - Familiarity with applicable federal and state laws, rules and regulations that govern lending (e.g., Fair Credit Reporting Act, Metro 2 format requirements, NACHA regulations, Reg Z, etc.) Regular Shift Hours: Monday-Friday, 9:00am-5:30pm CST Training Schedule (4 weeks): Monday-Friday, 8:00am-4:30pm CST Job Type & Location This is a Contract position based out of Pensacola, FL. Pay and Benefits The pay range for this position is $16.07 - $16.07/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pensacola,FL. Application Deadline This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $16.1-16.1 hourly 5d ago
  • (RN) Call Center Nurse Specialist // Orlando FL 32822

    Mindlance 4.6company rating

    Orlando, FL jobs

    Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Contract 6 Month Temp-to-Hire on performance Timings Mon - Fri between 12.30AM - 9.00PM Qualifications Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: · Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. · Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients. · Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. · Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes · Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Scope of Position Responsibilities · For Internal and External Relationships: Responsible for customer and patient interactions. · For Organization Influence : Limited - Works within the guidelines of a specific program. · Limits of Authority : Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications · Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment. · Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment. License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Use computerized spreadsheets to conduct analysis · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Data entry · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************
    $25k-32k yearly est. Easy Apply 3d ago
  • (LPN) Call Center Nurse Specialist // Orlando FL 32822

    Mindlance 4.6company rating

    Orlando, FL jobs

    Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Duration 3 Months contract Qualifications DESCRIPTION Essential Duties and Responsibilities · Adheres to principles as stipulated by program specific contractual agreements and UBC Service's practices which may include: o Patient Support: Make outbound phone calls to patients who have opted into a patient support program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. o Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources. o Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. o Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes in an electronic environment. o Educator: Complete patient teaching in relation to the use of products · Participates in program specific customer meetings and training sessions. · Participates in program specific orientation meetings and demonstrates clinical competency on written tests. · Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Job Qualifications Required Education and Experience: High school degree or equivalent; Licensed Practical Nursing program (LPN) certification required. 3 years of hands-on nursing experience through direct patient care or Specialty Pharmacy experience. Active, unrestricted Nursing license in the state of employment License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Florida Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Accurate Data entry · Windows Environment · Online Applications · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Outlook Working Conditions/Physical Demands · Normal office environment · Lifting under 10 pounds If you are available and interested then please reply me with your updated copy of resume or can call me at ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************
    $25k-32k yearly est. Easy Apply 3d ago
  • (RN) Call Center Nurse Specialist // Orlando FL 32822

    Mindlance 4.6company rating

    Orlando, FL jobs

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Business Call Center Nurse Specialist Visa GC/Citizen Location 6272 Lee Vista Blvd, Orlando FL 32822 Division Pharmaceutical Pay Negotiable Contract 6 Month Temp-to-Hire on performance Timings Mon - Fri between 12.30AM - 9.00PM Qualifications POSITION OVERVIEW Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: · Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. · Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients. · Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. · Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes · Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Scope of Position Responsibilities · For Internal and External Relationships: Responsible for customer and patient interactions. · For Organization Influence: Limited - Works within the guidelines of a specific program. · Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications · Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment. · Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment. License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Use computerized spreadsheets to conduct analysis · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Data entry · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements If you are available and interested then please reply me with your “Chronological Resume” and call me on **************. Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: ************ *************************
    $25k-32k yearly est. Easy Apply 60d+ ago

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