Customer Engagement Specialist jobs at Management Solutions

TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Pensacola, FL! Member Service Representative (Consumer Loans Department) Job Description To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation Provide information regarding the company's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction Handle a call volume of 80-100+ calls daily Qualifications High School Diploma/ GED required 1-2 years of recent customer service experience working directly with customers (call center, collections, banking) Ability to work in a fast-pace high-volume call center environment Schedule: Shift times range between the hours of 12:30PM - 12:30PM Monday-Saturday (Will have 1 rotating off day during the week) **MUST have a 6 day availability to work Must have a 9.5 hour window of flexibility to be able to work. Schedules are provided two weeks in advance. Training: Fully ONSITE - Monday- Friday, 7:30am CST-4:00pm CST NO Time Off during Training: January 12th - February 24th If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests Job Type & Location This is a Contract to Hire position based out of Pensacola, FL. Pay and Benefits The pay range for this position is $17.50 - $17.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pensacola,FL. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. Responsibilities Your Responsibilities Customer Service & Sales Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Meet sales objectives as defined Qualifications We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and have general knowledge of Windows-based systems. Customer service and/or sales experience preferred. College degree preferred but not required. Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 15.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else. When you join us, you will have: * Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. * A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. * Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. * World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family. In this role you will have a broad range of responsibilities, primarily focusing on leading post-sales engagement. This includes collaborating closely with McKinsey's client development, operations, and advisory teams to ensure the successful delivery of our solutions and managing ongoing client activities. You will optimize onboarding processes, training, communications, and user adoption strategies, adapting to changing needs throughout the client lifecycle. Building and maintaining meaningful relationships with a portfolio of clients and internal teams is crucial to demonstrate the value of WAVE's offerings and a key part of the role with expectation to regularly share additional use cases, identify expansion opportunities, and drive product adoption and satisfaction. This role also involves leading innovative efforts to broaden client impact and proactively deliver client engagement activities such as workshops, business reviews, and strategic outreach, particularly introducing new capabilities like Wave's GenAI-enabled Virtual Coach. You will address and lead the resolution of issues related to adoption, business operations, and client relationships, acting as a client advocate within the team and the broader firm. Furthermore, you will deliver thought leadership by staying abreast of client needs, industry trends, and competitor offerings. This involves building and optimizing client delivery and development strategies, contributing ideas, and spearheading the implementation of new product development, marketing, and operational enhancements. You will also lead the contract extension and renewal process, serving as the main point of contact for all contractual and billing matters. This position requires a willingness to travel 20-30% of the time, accommodating the needs of our diverse client base and ensuring the highest level of service and engagement. WAVE is part of the McKinsey Transformation Practice. You will be based in Chicago, New York, or Miami but also work with colleagues across the Americas region. You'll enable large-scale transformation and change programs through WAVE, a cloud-based program management solution, in combination with other tech-enabled assets. WAVE empowers teams to drive performance and ensures superior execution and value delivery. Its mix of intuitive technology and McKinsey business advisory enables clients to track the progress and performance of initiatives against business goals, budget, and timeframes, powering transformation delivery and sustained change. We are looking for team members who are excited about the scale and scope of impact to readily drive organizational change. As a Client Success Specialist, you will partner directly with c-suite executives and leadership teams to help shape strategy and build our holistic approach to client experience. In this role, you will have the opportunity to engage with a wide array of clients across industries and will have access to McKinsey's world class training programs and experts to develop deep transformation expertise and best-in-class business acumen. * Undergraduate degree with an excellent academic record; MBA/graduate degree a plus * 5+ years of account management, client relationship management or pre-sales experience in a consultative product or services environment; prior consulting experience desirable but not required * Experience with SaaS, CRM and/or digital products is required; experience in project management, program management or change management is desirable * Relationship management skills; able to manage key stakeholders internally and at clients * Strong entrepreneurial drive and sense of ownership with a keen interest in proactively building McKinsey's Wave solution * Commitment to delivering exceptional results * The role may require up to 20% travel * Clear oral and written communication skills to present complex value propositions to senior client executives

If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: * Proven track record of ALL of the following STRIVE values: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship * Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness * Strong desire to be helpful and take ownership to resolve customer situations * Empathetic and active listening * Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar * Positive outlook and enthusiastic attitude * Conscientious team player * Driven by delivering results * Professional demeanor, put together * Dependable and consistent, history of good attendance * Naturally curious with an aptitude for learning and understanding quickly * Ability to multitask by reading, typing, and navigating through applications while speaking with customers * Prior customer service/troubleshooting experience preferred * BILINGUAL (English & can SPEAK SPANISH) Responsibilities: * Communicate with customers in a proactive and professional manner. * Respond to questions and provide information while exceeding customer expectations. * De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. * Identify root cause of inquiries by asking probing questions to determine the best solution. * Maintain required product knowledge to deliver best in class service. Details: * Start Date: February 24, 2025 * Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks * Production Schedules available: * Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) * Pay: $15.87/hr * Must be Bilingual (English & Speak Spanish)

PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests?

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Reservationist handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips. This position is full-time and 100% in office at our MTM Transit Facility in Sarasota, FL. A flexible schedule for both mornings and evenings are required. A qualified candidate must be able to work weekends as well. Pay Rate: $19.00 Why make the move to MTM Transit? * Affordable benefits including Medical, Dental and Vision * Paid Training & Overtime * Paid Holidays & Paid Time Off (PTO) * Maternity/Paternity Leave * Safety Bonus * 401(k) matching up to 5% * Tuition Reimbursement * Internal career growth opportunities What you'll need: Experience, Education & Certifications: * High school diploma or G.E.D. equivalent * Ability to type 30 wpm or greater * Previous data entry, 10-key experience, preferred * Must possess a valid drivers license Skills: * Exemplary verbal and written communication * Excellent organizational and multi-tasking skills * Ability to make solid judgment decisions * Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures * Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications * Ability to maintain high level of confidentiality * Regular attendance is required What You'll Do: * Answer incoming ACD calls for customers - passengers, vendors, and clients * Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor * Utilize correct coding and documentation procedures * Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution * Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures * Provide courteous and prompt response to all transportation requests and adopt proper use of terminology * Demonstrate sincere personal commitment to promptness, reliability and quality work * Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you need an accommodation, please contact MTM's People & Culture. #MTMTRANSIT

PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests?

PAY RANGE $17 to $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests?

The Customer Service and Sales Advisor Trainee is responsible for providing exceptional customer service while learning the skills necessary to become a fully-trained Customer Service and Sales Advisor. The trainee will progress through various phases of training, gaining proficiency in systems, basic skills, complex orders, product positioning, and handling customer calls. DUTIES & RESPONSIBILITIES This is a training position with a structured progression. Successful completion of each phase is required to advance. Phase I: Foundations of Customer Service (6 Weeks) * Learn basic systems and skills related to customer accounts, outages, payments, and service reconnections. * Develop a strong understanding of company policies and procedures. * Participate in limited phone training to familiarize with customer interactions. Phase II: Advanced Product Knowledge (4 Weeks) * Acquire in-depth knowledge of complex electric and fiber orders. * Receive training on product positioning and sales techniques. * Continue with limited phone training to enhance customer service skills. Phase III: Full-Time Customer Service (60 Days) * Begin taking calls full-time under direct coaching and supervision. * Apply learned skills to provide effective customer service and support. * Receive ongoing feedback and coaching to improve performance. Phase IV: Transition to Customer Service and Sales Advisor (90 Days * Move to the call center floor to work a typical shift as a Customer Service and Sales Advisor. * Apply all acquired skills and knowledge to deliver exceptional customer service and drive sales. * Successfully complete the trial employment period to transition into the permanent role. EDUCATION & EXPERIENCE * High school diploma or equivalent is preferred, but relevant experience will be considered. * Previous customer service experience and/or training. * Basic knowledge of office tools provided on each PC (Word, Excel, Access, and Powerpoint). * Working knowledge and experience in Intranet software and Microsoft. CERTIFICATIONS & OTHER REQUIREMENTS * Successfully pass sales and call center pre-employment assessments. * Excellent written, verbal, and listening skills. * Ability to adjust to changing situations and work effectively in a dynamic environment. May perform other duties as assigned. All employees, pursuant to their job duties, should demonstrate the behaviors of Professional Empowerment and comply with all EPB policies, standards, and guidelines. EPB provides electric and communications services, which are considered critical infrastructure by the Department of Homeland Security. This EPB job is essential to support this critical infrastructure and may be required to work onsite or in the field to maintain these services.

Benefits: Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Training & development About the Role: Clearwater Solutions is seeking a Customer Support Agent to join our team. As a Customer Support Agent, you will play a crucial role in providing exceptional service to our customers and ensuring their satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and on-site Assist customers with product information, order status, and issue resolution Escalate complex issues to the appropriate department Maintain accurate customer records and documentation Requirements: Excellent communication and interpersonal skills Previous customer service experience preferred Ability to multitask and work in a fast-paced environment High school diploma or equivalent About Us: Clearwater Solutions is a leading provider of innovative products in the Tampa area. With over 10 years of experience, we are dedicated to delivering high-quality solutions and exceptional customer service. Our team is passionate about creating a positive work environment and fostering growth opportunities for our employees. Compensation: $45,000.00 - $55,000.00 per year

Job Description The Customer Service & Order Processing Coordinator is responsible for serving as a point of contact for the customer service needs and sales order needs of the custom coil department of BAC. The coordinator aids sales in processing new orders and changes to existing orders. The value stream starts at order entry and ends when the equipment/components are delivered to the customer. Ensure that timely and accurate information is communicated with the customer. They will learn the sales operations process and they will participate in weekly forecast meetings. They will manage the e-mail in boxes, sales order inputs, and various correspondence & administrative tasks. The coordinator will participate in improvement projects to improve service level and process efficiencies. PRINCIPAL ACCOUNTABILITIES: Provides a single point of contact for sales and customers. Develop highly effective relationships across all departments of facility and BAC. Manage competing priorities in a fast paced, rapidly changing environment. Provide timely status updates, root-cause analysis, and strategies to address client issues. Implements process improvements to improve customer communications and process efficiency. Works directly with Sales Managers and manufacturing to meet the sales plan. Updates and tracks sales metrics as required. Responds to Customer inquiries through verbal and written communications. Coordinates lead-times and quick ship projects Enter new coil orders. Processes change orders. Provides tracking and shipping details on shipped orders. Runs back log reports for orders and follow-ups with the plant schedulers and follows up on open, past due orders. KNOWLEDGE & SKILLS Bachelor's Degree preferred Minimum 3-5 years' experience managing customer relationships/territory management (technical, construction industries preferred) Demonstrated Customer service oriented (internal and external customers) Demonstrated strength in problem solving and follow-up. Demonstrated ability to resolve complex problems in an efficient and timely manner. Requires excellent written and verbal communication, flexibility in managing a wide range of tasks, mindfulness, and attention to detail. . PC skills - Excel, Word, Access Knowledge of SAP preferred. NATURE & SCOPE Reporting to the Dry Coil Lead with support to other BAC departments (Production Planning and Shipping). This position will interact with internal and external customers, representatives, and the manufacturing plants. WORKING CONDITIONS The working environment is typical of an office working environment including extended periods sitting with periodic standing and walking. Lifting is limited to less than twenty pounds. Limited travel

PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What do you need to be successful? * Previous experience in Customer Service or Sales preferred * High School Diploma or equivalent required * Excellent interpersonal and communication skills * Basic computer skills in various software and web-based applications * Proficient in Microsoft Office * Strong attention to detail and follow through * Demonstrated ability to prioritize tasks and manage time efficiently What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… * Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results * Reschedule unserviced accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customer's privacy and other proprietary information What type of benefits will you receive? * Competitive earnings starting at $17 - $20 per hour * Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * Industry leading, quality, comprehensive training program Why should you choose Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * The Pest Management Industry is growing - and is a recession resistant line of business * You have a service-oriented mindset that leads you to build loyalty and trust with clients * You hold yourself responsible to commitments * You value being part of a team * You want to join a company that supports the community * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests?

Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development 🚀 Kickstart Your Career with Unlimited Potential! 🚀 Are you a motivated, outgoing individual who loves connecting with people and driving results? If you're ready to build a rewarding career in sales, we have the perfect opportunity for you! We're Hiring: Customer Engagement Representatives Join our dynamic and fast-growing team, representing a top-tier product/service while engaging directly with potential customers in their neighborhoods. Why Join Us? 🌟 Unlimited Growth Potential: Fast-track promotions for high performers-many of our managers and team leads started in this very role! 💼 Comprehensive Training & Mentorship: Learn the skills to excel with hands-on coaching and support. 💰 Uncapped Earnings: Competitive base salary PLUS an industry-leading commission structure-your success determines your pay. 🎉 Supportive Team Environment: Be part of a team that celebrates wins together and motivates you to succeed. What We're Looking For: ✅ A strong work ethic and a drive to succeed ✅ Excellent communication skills and a positive attitude ✅ The ability to work independently and thrive in a team environment No Experience? No Problem! We value ambition, energy, and a willingness to learn. Our training program will set you up for success! 🌟 Take Control of Your Future! 🌟 If you're ready to join a company where growth has no limits and success is rewarded, we want to hear from you. Apply today and start a career filled with purpose, opportunity, and financial reward! Compensation: $45,000.00 - $55,000.00 per year

Job DescriptionBenefits: Opportunity for advancement Employee discounts Responsibilities: This role consists of receiving requests to place online orders on behalf on crew members. Promptly answer Whatsapp calls and messages in a very professional and friendly way. Place online orders accurately from different websites such as Amazon etc. Create Invoices Receive Orders, Update Order Status, Pack Orders and log as per company standard operating procedure. Respond to customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions Attends required meetings. Adhere to all company standards related to members, guests, and associates experience Follow all safety standards Help with warehouse operations as required Requirements: Professional and Friendly Attitude Patience & Empathy (crew are from different countries and some need more help than others) Quick learner Computer Skills (Whatsapp, online store applications etc) Attention to details Time management Ability to effectively prioritize work

Invoice Submission & Dispute Specialist Summary: Join a prestigious, fast-paced creditor rights firm renowned for its excellence and growth. We are seeking driven and ambitious individuals to fill the Invoice Submission & Dispute Specialist role. This position entails submitting meticulously prepared invoices to our esteemed clients and expertly resolving any disputes to ensure prompt payment. Our firm offers an environment that emphasizes support, continuous training, and unparalleled opportunities for advancement, fostering a culture where exceptional performance is recognized and rewarded. Essential Duties/Responsibilities: Ensure the accurate submission of meticulously prepared invoices to esteemed clients, preventing financial discrepancies and safeguarding the firm's financial interests. Process and submit all invoices created each day to clients for review and approval within the same day. Assist with the review and resolution of client-disputed invoices to ensure timely payment. Collaborate with billers and the legal department during the invoice remediation process. Engage in billing tasks as required. Audit work performed by billers to ensure accuracy and compliance. Contribute innovative ideas and solutions to special projects assigned by management. Work in a dynamic, fast-paced environment that emphasizes teamwork and excellence. Maintain a high degree of precision and commitment to financial integrity. Qualifications: Required Qualifications: Excellent analytical, deductive reasoning, and decision-making skills Superior time management abilities, multitasking and meeting deadlines effectively Keen attention to detail and commitment to delivering precise, high-quality work Preferred Qualifications: Familiarity with Quality Assurance and/or Quality Control principles Previous background in the Legal field and/or Billing Required Education: -Bachelor's or Associate's Degree strongly preferred (or applicable experience)

Knowledge, Skills, and Abilities Multitasking PMS knowledge (Ideally Room Master) Knowledge in Microsoft Products Qualifications Bachelorette in communications or hospitality, tourism, or hospitality degrees. 1+ years of experience with reservations Nice to have experience with online partners such as Expedia, booking.com, etc. Must be Bilingual (English / Spanish)

Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Duration 3 Months contract Qualifications DESCRIPTION Essential Duties and Responsibilities · Adheres to principles as stipulated by program specific contractual agreements and UBC Service's practices which may include: o Patient Support: Make outbound phone calls to patients who have opted into a patient support program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. o Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources. o Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. o Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes in an electronic environment. o Educator: Complete patient teaching in relation to the use of products · Participates in program specific customer meetings and training sessions. · Participates in program specific orientation meetings and demonstrates clinical competency on written tests. · Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Job Qualifications Required Education and Experience: High school degree or equivalent; Licensed Practical Nursing program (LPN) certification required. 3 years of hands-on nursing experience through direct patient care or Specialty Pharmacy experience. Active, unrestricted Nursing license in the state of employment License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Florida Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Accurate Data entry · Windows Environment · Online Applications · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Outlook Working Conditions/Physical Demands · Normal office environment · Lifting under 10 pounds If you are available and interested then please reply me with your updated copy of resume or can call me at ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************

Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Contract 6 Month Temp-to-Hire on performance Timings Mon - Fri between 12.30AM - 9.00PM Qualifications Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: · Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. · Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients. · Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. · Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes · Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Scope of Position Responsibilities · For Internal and External Relationships: Responsible for customer and patient interactions. · For Organization Influence : Limited - Works within the guidelines of a specific program. · Limits of Authority : Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications · Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment. · Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment. License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Use computerized spreadsheets to conduct analysis · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Data entry · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************

Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. More information is available at ****************************** Company benefits are eligible from Day 1 of employment, includes but not limited to the following: Health and Wellness: Medical, Dental, Vision, Health Savings Account, Flexible Spending Accounts, Telemedicine Time off: PTO, PAA (sick), paid company holidays Retirement: 401k and Roth IRA with company match Company paid benefits: Short-term disability, Long-term disability, Life insurance, and AD&D Coverage Additional Benefits: Tuition reimbursement, Employee Assistance Program (EAP), Monthly Incentive Bonuses, Training Completion Bonuses, Shared Accounts Bonuses Salary commensurate with market rates, Shift Differential Payment Job Description Respond to incoming calls from customers and provide accurate information about the BMW Performance Center Driving School Programs and Events. Book customers for BMW Driving School Programs using a web based reservation system. Track customer waitlists, voucher verification requests and refund approval requests using a web based CRM platform. Maintain accurate customer records and notes in respective systems to support the program. Develop customer relationships that contribute to business objectives and promote customer loyalty Research and resolve customer questions and issues to ensure customer satisfaction and retention Process tickets using a web based system to escalate customer issues as needed Qualifications Minimum of High School Diploma 0-2 years of experience working in a call center environment Excellent communication skills, both verbal and written Proficient in Microsoft Office and web based applications Knowledge about brand loyalty and concierge services Strong interpersonal skills Strong organizational skills and attention to detail Ability to engage with customers and create a positive customer experience Ability to work in a fast-paced environment with daily work processing deadlines Ability to work effectively without supervision Strong in leadership, empathy, communication, and team orientation Additional Information Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors. More information is available at ****************************** All your information will be kept confidential according to EEO guidelines. BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives FIRST Robotics (For Inspiration and Recognition of Science and Technology) AWIM (A World In Motion) Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.