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Manager, account executive skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Adry S. Clark Ph.D.,

Andrea Dixon Ph.D.

Manager, account executive example skills

Below we've compiled a list of the most critical manager, account executive skills. We ranked the top skills for managers, account executive based on the percentage of resumes they appeared on. For example, 10.9% of manager, account executive resumes contained business development as a skill. Continue reading to find out what skills a manager, account executive needs to be successful in the workplace.

15 manager, account executive skills for your resume and career

1. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how managers, account executive use business development:

Maximized business development opportunities nationally by maintaining out bound calls, strategic marketing, referrals and prompt response to customers inquiries.
Acquired new customers in electricity utility industry and state and local government by leading and implementing business development initiatives.

2. Revenue Growth

Here's how managers, account executive use revenue growth:

Total responsibility and accountability for managing designated customer accounts and generating revenue growth.
Collaborate across the Coca-Cola system with cross functional partners, Category Advisory, Shopper Market, Revenue Growth Management and Finance.

3. Sales Process

Here's how managers, account executive use sales process:

Worked directly with Project Manager throughout sales process to ensure complete customer satisfaction.
Managed the sales process (projects) for interdepartmental teams and implemented complete account strategies that ultimately won new business.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how managers, account executive use customer service:

Delivered exceptional customer service to our client base while managing day-to-day branch activities, assuring that all functions are covered appropriately.
Identified and closed several process gaps ranging from Customer Service One-Call Resolution tactics to automating an online escalation process.

5. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how managers, account executive use product knowledge:

Develop subject matter expertise and deeper product knowledge in order to provide valuable actionable recommendations to clients related to best practices.
Demonstrated success in acquiring, retaining, and servicing, high-end customer base through extensive product knowledge and service.

6. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how managers, account executive use account management:

Created budget reports and advised corporate president on initial inventory purchasing, advertising, taxation, and account management upon opening.
Consulted with Vice President of Creative, Account Management and other internal departments to communicate client objectives and developed strategic solutions.

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7. Virtualization

Here's how managers, account executive use virtualization:

Managed the CSSI Enterprise Server Contract for State of CA for Dell Servers, Storage and Virtualization.

8. Contract Negotiations

When a contract is negotiated, an agreement is reached on a series of legally binding terms before it is signed and made official. Two or more parties agree on the terms of their relationship. When negotiating a contract, the focus is usually on risk and return.

Here's how managers, account executive use contract negotiations:

Organized contract negotiation & management skills.
Assessed and oversaw financial operations, new client contract negotiations, including the facilitation of new marketing strategies and business activities.

9. Sales Territory

Here's how managers, account executive use sales territory:

Developed new accounts within designated sales territory.
Developed 5-state Northeast sales territory.

10. C-Level

C-Level refers to corporate-level jobs such as chief executive officer (CEO) and chief financial officer (CFO). These positions are the highest level of management within a company and are typically earned after years of working at various positions within a single company. As C-level executives oversee large teams, excellent communication and management skills are required for these positions.

Here's how managers, account executive use c-level:

Present strategic staffing services for hiring managers and C-level management.
Negotiated and executed contracts with C-Level management.

11. Account Executives

Account executives help build good relationships with new and existing clients. They interact with brand teams and clients, making them the point of contact. A sales development representative responsibilities entail facilitating sales, generating potential leads, and referring customers to the best salesperson. To succeed in this job post, you need to have the best customer service, math, analytical, interpersonal, and communication skills. A bachelor's degree in business marketing, sales, or a similar field fits this role.

Here's how managers, account executive use account executives:

Analyzed financial information and assisted account executives and branch managers in structuring commercial loans for current and prospective customers.
Interfaced with regional account executives to continually promote and market products, increasing knowledge and building customer loyalty.

12. Sales Strategies

Here's how managers, account executive use sales strategies:

Conducted sales strategies to drive new business and maximize market penetration, product differentiation, and profitability.
Led the development of sales strategies including developing and delivering strategic proposals and client presentations.

13. Business Plan

Here's how managers, account executive use business plan:

Collaborated with senior leadership to develop aggressive business plan and pricing strategy that won back large international account after 10-year absence.
Coordinate with counterparts selling strategy and business plan based on customer needs and competitive information.

14. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how managers, account executive use payroll:

Reviewed critically and analyzed current payroll, benefits and tax procedures in order to implement changes leading to best-practice operations.
Assisted in initiating personnel requisitions; monitored overtime and attendance records; assisted in preparing and monitoring employees' payroll.

15. Business Relationships

Here's how managers, account executive use business relationships:

Create and develop ongoing business relationships with specified territory business client's senior managers, technical supervisors, engineers and technicians.
Created new business relationships and service/product sales with tier-one automotive suppliers, establishing new account base within automotive accounts.

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What skills help Managers, Account Executive find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on manager, account executive resumes?

Adry S. Clark Ph.D.

Director, Western Oregon University

The skills that stand out on resumes fall into two categories: 1) Skills required to do the job and 2) Skills almost all employers look for. The most important aspect of resumes is to make sure it reflects exactly what the employer needs. Study the job description, identify key skills, and have them reflected on your resume. Think about transferrable skills, not the specific roles you've had.

Most employers look for skills such as communication (written/oral), flexibility, proactivity, problem-solving, project management, and technical. Make sure to cultivate those skills in whatever role you have, and have examples that demonstrate those skills.

What soft skills should all manager, account executives possess?

Andrea Dixon Ph.D.

Executive Director, Center for Professional Selling, Frank and Floy Smith Holloway Endowed Professorship in Marketing, President, University Sales Center Alliance 2019-2021, Baylor University

Since sales professionals have a lot of information available to them today via customer relationship management (CRM) systems, the sales manager's "supervisory" role is less important (especially for experienced sellers). Consequently, the sales manager needs to be more of a coach and enabler of high performance. Having confidence balanced with humility allows the sales manager to engage more effectively with their salespeople.
One of the critical soft skills for sales managers going forward will be the ability to connect members of the sales team to others in the organization - in other words, the sales manager of the future needs to have strong skills in network building for others. Sellers have access to data which helps them build success.
They also need access to the right people to turn to when they need specific expertise or assistance.

What hard/technical skills are most important for manager, account executives?

Andrea Dixon Ph.D.

Executive Director, Center for Professional Selling, Frank and Floy Smith Holloway Endowed Professorship in Marketing, President, University Sales Center Alliance 2019-2021, Baylor University

One of the growing technical skill requirements for sales managers is in the area of data analytics. Our performance and customer systems provide a myriad of data, and the role of the sales manager is to be a sense-maker of that mound of data. What are the implications for changes in strategy or behavior evident in last quarter's activity? How can the sales manager help a specific seller "see" where the data suggest new approaches?

What manager, account executive skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young manager, account executives need?

Michael Mikitka

Executive Vice President, MHI – Material Handling Industry

Courses and internships are essential. While the required depth of knowledge may vary from one position to another, employers are generally looking for candidates with strong "people-related" skills, those who are willing to continue to learn, and those with the ability to be flexible and adapt.

By "people-related" skills, I mean the abilities associated with effective communication (listen and express ideas and direction) and the skills related to working independently and a team.

As for the interest to continually learn... from a technology, data, and equipment perspective, today's supply chain looks very different than it did 10-years ago. The willingness and ability to continually learn are essential for anyone in a leadership role.

As for flexibility and adapting...supply chain/logistics is as much about responding to disruption and demand as it is planning for it. There is a predictable demand (i.e., seasonal...everyone knows when back-to-school shopping begins). Then there is the unpredictable demand (i.e., power-outages, wildfires, pandemic) that impact market and the ability to operate. Candidates that express flexibility and problem-solving skills will be much sought-after.

What technical skills for a manager, account executive stand out to employers?

Todd Lee Goen

Instructor & Internship Director, Christopher Newport University

Technical skills are often industry and/or position specific. Applicants should highlight any technical skills related to the position advertisement and those that add value to the position/organization. Most importantly, requirements for technical skills change with time and technological advances. This means employers value workers capable of adapting to change and continually improving and acquiring new technical skills. Thus, it's usually more important to demonstrate you are capable of learning and developing technical skills than it is to have a specific skill set upon hire (although this is not true for some positions/industries).
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.

Do you want to know more?

List of manager, account executive skills to add to your resume

The most important skills for a manager, account executive resume and required skills for a manager, account executive to have include:

Business Development
Revenue Growth
Sales Process
Customer Service
Product Knowledge
Account Management
Virtualization
Contract Negotiations
Sales Territory
C-Level
Account Executives
Sales Strategies
Business Plan
Payroll
Business Relationships
Sales Quota

Trade Shows
Healthcare
Customer Accounts
Client Relations
Client Accounts
Enterprise Sales
Direct Reports
ROI
Product Development
Sales Presentations
Business Sales
Market Research
Cold Calls
Customer Relations
Sales Reps
Client Satisfaction

Real Estate
HR
Customer Retention
Press Releases
Sales Cycle
RFP
Sales Volume
Manage Client Expectations
PowerPoint
Facebook
Client Retention
Inventory Control
Sales Growth
Sales Techniques
Corporate Accounts
Gross Profit

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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