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What does a Manager, Account Executive do?

Updated January 8, 2025
8 min read
Quoted Expert
Bill Thorne
What does a Manager, Account Executive do

An account executive manager is responsible for handling client accounts and leading the account management procedures to promote the client's brand image in the market and maintain the highest satisfaction. Account executive managers work with the marketing and sales team to identify sales and promotional strategies that would increase revenues and product profits. They also review the current market trends to develop business opportunities according to client needs and public demands. An account executive manager coordinates with the clients for regular updates and informs them of business plan adjustments as needed.

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Manager, account executive responsibilities

Here are examples of responsibilities from real manager, account executive resumes:

  • Secure contracts, manage projects, respond to RFP's, manage ROI and various other duties.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Measure ROI on specific product marketing vehicles such as print publications, affiliate marketing and shopping comparison websites.
  • Design respiratory metrics system target to improve healthcare outcomes of respiratory patients.
  • Recruit the most qualify healthcare administrative and revenue cycle professionals; interview and identify temporary and temporary-to-hire opportunities for candidates.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Perform sensitive and urgent casework on correspondence from and on behalf of Medicare beneficiaries and advocates; resolve complex beneficiary issues.

Manager, account executive skills and personality traits

We calculated that 11% of Managers, Account Executive are proficient in Business Development, Revenue Growth, and Sales Process. They’re also known for soft skills such as Analytical skills, Communication skills, and Customer-service skills.

We break down the percentage of Managers, Account Executive that have these skills listed on their resume here:

  • Business Development, 11%

    Maximized business development opportunities nationally by maintaining out bound calls, strategic marketing, referrals and prompt response to customers inquiries.

  • Revenue Growth, 9%

    Total responsibility and accountability for managing designated customer accounts and generating revenue growth.

  • Sales Process, 9%

    Worked directly with Project Manager throughout sales process to ensure complete customer satisfaction.

  • Customer Service, 6%

    Delivered exceptional customer service to our client base while managing day-to-day branch activities, assuring that all functions are covered appropriately.

  • Product Knowledge, 6%

    Develop subject matter expertise and deeper product knowledge in order to provide valuable actionable recommendations to clients related to best practices.

  • Account Management, 6%

    Created budget reports and advised corporate president on initial inventory purchasing, advertising, taxation, and account management upon opening.

Common skills that a manager, account executive uses to do their job include "business development," "revenue growth," and "sales process." You can find details on the most important manager, account executive responsibilities below.

Analytical skills. The most essential soft skill for a manager, account executive to carry out their responsibilities is analytical skills. This skill is important for the role because "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." Additionally, a manager, account executive resume shows how their duties depend on analytical skills: "utilized exceptional problem solving and customer needs assessment skills to provide technical voice and data solutions, through consultative sales techniques. "

Communication skills. Many manager, account executive duties rely on communication skills. "sales managers need to work with colleagues and customers, so they must be able to communicate clearly.," so a manager, account executive will need this skill often in their role. This resume example is just one of many ways manager, account executive responsibilities rely on communication skills: "conducted sales presentations, analyzed stock turn, ensured timely delivery with consistent communication and follow through. "

Customer-service skills. managers, account executive are also known for customer-service skills, which are critical to their duties. You can see how this skill relates to manager, account executive responsibilities, because "when helping to make a sale, sales managers must listen and respond to the customer’s needs." A manager, account executive resume example shows how customer-service skills is used in the workplace: "completed investment in excellence training program which produced valuable sales techniques to potential and existing customers. "

Leadership skills. A big part of what managers, account executive do relies on "leadership skills." You can see how essential it is to manager, account executive responsibilities because "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals." Here's an example of how this skill is used from a resume that represents typical manager, account executive tasks: "executed and implemented change methodologies by collaborating with hr leadership. "

All manager, account executive skills

The three companies that hire the most manager, account executives are:

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Compare different managers, account executive

Manager, account executive vs. Regional manager

A Regional Manager is responsible for a company's overall business operations within a particular area or region. Most of the duties will revolve around setting sales targets, creating strategies to boost financial gains, and maintaining an efficient workforce by having the right staff. Furthermore, Regional Managers must oversee the progress of sales and profits, evaluate the performance of employees, ensuring they are up to the targets and standards of the company's policies and regulations, conducting assessments, and reporting to the higher administration.

The annual salary of regional managers is $30,580 higher than the average salary of managers, account executive.Even though managers, account executive and regional managers are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require business development, revenue growth, and customer service in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between managers, account executive and regional manager. For instance, manager, account executive responsibilities require skills such as "sales process," "virtualization," "post sales," and "sales territory." Whereas a regional manager is skilled in "patients," "customer satisfaction," "financial performance," and "oversight." This is part of what separates the two careers.

Regional managers tend to make the most money working in the technology industry, where they earn an average salary of $118,087. In contrast, managers, account executive make the biggest average salary, $87,422, in the technology industry.regional managers tend to reach similar levels of education than managers, account executive. In fact, regional managers are 3.0% more likely to graduate with a Master's Degree and 0.4% more likely to have a Doctoral Degree.

Manager, account executive vs. Sales manager

Sales managers are responsible for leading the organization's sales team. They oversee the progress and performance of the whole team, set area assignments to team members, and set weekly or monthly quotas. Sales managers oversee training team members during onboarding and providing further coaching to help them achieve their goals. They manage the challenges that team members may meet and help mitigate any problems that come along the way. Sales managers also set the strategic direction of the sales team and follow through by ensuring that the team's activities are in line with the goals.

Sales manager positions earn higher pay than manager, account executive roles. They earn a $6,677 higher salary than managers, account executive per year.Only some things about these jobs are the same. Take their skills, for example. Managers, account executive and sales managers both require similar skills like "business development," "sales process," and "product knowledge" to carry out their responsibilities.

In addition to the difference in salary, there are some other key differences worth noting. For example, manager, account executive responsibilities are more likely to require skills like "revenue growth," "customer service," "virtualization," and "contract negotiations." Meanwhile, a sales manager has duties that require skills in areas such as "customer satisfaction," "sales performance," "crm," and "work ethic." These differences highlight just how different the day-to-day in each role looks.

Average education levels between the two professions vary. Sales managers tend to reach similar levels of education than managers, account executive. In fact, they're 1.3% less likely to graduate with a Master's Degree and 0.4% less likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for Manager, Account Executives in the next 3-5 years?

Bill ThorneBill Thorne LinkedIn Profile

Executive Director of the NRF Foundation and Senior Vice President of Communication and Public Affairs of NRF, National Retail Federation

COVID-19 has accelerated the trends we've seen over the past few years as retailers reimagine the customer experience, blending online and offline channels. Mobile apps provide in-store wayfinding and augmented reality to allow customers to quickly search products and identify their exact locations in the store. Additionally, many retailers offer Buy Online, Pick-up In-Store (BOPIS), or curbside pickup options so that customers can pay and checkout with minimal or no contact. We expect retailers will continue to use a variety of tools to help shoppers find the items they need and want.

Manager, account executive vs. Business development account manager

A business development account manager is in charge of developing strategies to identify new business and client opportunities, ensuring sales growth and customer satisfaction. They typically perform research and analysis to gather data, coordinate with analysts and experts, produce sales and progress reports, and maintain records of all transactions. Furthermore, a business development account manager must build positive relationships with clients and secure sales by reaching out to customers through calls, correspondence, or appointments. They may offer products and services, process payments, and handle inquiries or concerns.

On average, business development account managers earn higher salaries than managers, account executive, with a $31,934 difference per year.managers, account executive and business development account managers both have job responsibilities that require similar skill sets. These similarities include skills such as "business development," "revenue growth," and "sales process," but they differ when it comes to other required skills.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from manager, account executive resumes include skills like "virtualization," "post sales," "sales territory," and "account executives," whereas a business development account manager is more likely to list skills in "customer relationships," "crm," "salesforce," and "lead generation. "

When it comes to education, business development account managers tend to earn similar degree levels compared to managers, account executive. In fact, they're 1.9% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.

Manager, account executive vs. Account development manager

An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently. There are also instances when they have to collect and process payments, perform follow-up calls, negotiate contracts, and even open and close accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.

Account development managers tend to earn a higher pay than managers, account executive by an average of $5,100 per year.While their salaries may vary, managers, account executive and account development managers both use similar skills to perform their duties. Resumes from both professions include skills like "revenue growth," "sales process," and "product knowledge. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "business development," "customer service," "virtualization," and "post sales" are skills that commonly show up on manager, account executive resumes. On the other hand, account development managers use skills like customer relationships, crm, salesforce, and account development on their resumes.The technology industry tends to pay the highest salaries for account development managers, with average annual pay of $93,723. Comparatively, the highest manager, account executive annual salary comes from the technology industry.account development managers reach similar levels of education compared to managers, account executive, in general. The difference is that they're 0.5% more likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.

Types of manager, account executive

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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