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Manager, accounting operations skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Dr. Richard Hale,

Thomas King

Below we've compiled a list of the most critical manager, accounting operations skills. We ranked the top skills for managers, accounting operations based on the percentage of resumes they appeared on. For example, 16.5% of manager, accounting operations resumes contained customer service as a skill. Continue reading to find out what skills a manager, accounting operations needs to be successful in the workplace.

15 manager, accounting operations skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how managers, accounting operations use customer service:

Developed a paperless delivery database for ordering and tracking which improved restaurant operations and customer service.
Developed strategies to improve customer service and addressed customer concerns.

2. CPA

Here's how managers, accounting operations use cpa:

Served as key liaison with CPA firm, including reviewing financial posture, updating compliance and benefits, and general direction/advising.
Hired CPA for temporary work to help with the financial statement and close.

3. Reconciliations

Here's how managers, accounting operations use reconciliations:

Prepared and reviewed monthly balance sheet account reconciliations which contributed to the accuracy and reliability of the company's financial statements.
Administrated accounting activities that included recording of accounting transactions, reconciliations, as well as financial reporting and analysis.

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how managers, accounting operations use payroll:

Assist bookkeeper with monthly financial close responsibilities, including reconciliation of various general ledger accounts, payroll and non-payroll related.
Ensured accurate and timely payroll processing to meet reporting and benefit requirements.

5. Internal Controls

Here's how managers, accounting operations use internal controls:

Ensured accurate processing of daily transactions, established and monitored internal controls and ensured controls were in compliance with corporate requirements.
Completed site-visits and recommended internal controls designed to save money and increase reporting accuracy.

6. External Auditors

Here's how managers, accounting operations use external auditors:

Own relationship with internal and external auditors relative to audit activities, analysis, rationalization, reporting and remediation.
Served as liaison with both internal and external auditors and regulatory agencies with respect to accounting operations functions.

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7. GAAP

Here's how managers, accounting operations use gaap:

Managed day-to-day accounting accuracy and monthly audit of reports using GAAP principals.
Managed a staff of accountants responsible for ensuring proper recording of billing transactions in accordance with GAAP revenue recognition guidelines.

8. Account Reconciliations

Here's how managers, accounting operations use account reconciliations:

Reviewed and oversaw all journal entries and account reconciliations related to billing system generated revenue and all other miscellaneous journal entries.
Performed period-end close and reporting tasks, account reconciliations, and management reporting relative to Construction in Progress and Depreciation activity.

9. Process Improvement

Here's how managers, accounting operations use process improvement:

Participated in inter-departmental committee meetings to include process improvements, strategic planning, and effective planning for environmental/system changes.
Identify and implement process improvements to improve efficiency and effectiveness at both the Corporate and Campus level.

10. SOX

Here's how managers, accounting operations use sox:

Assisted in compiling SOX documentation for manufacturing-related processes, and developing internal control structure where needed.
Developed policies, procedures and SOX internal control processes related to accounting operations.

11. Close Process

A close process is the necessary closing steps required to prepare the accounts for recording the transactions of the next period. Its purpose is to reset or close the temporary account balances on the general ledger, and the accounting system for a company's financial data including income statement and accounts payable.

Here's how managers, accounting operations use close process:

Major responsibilities included oversight of the month end close process and preparation of operational financial statements.
Major Accomplishment: * Streamlined month end close process from a +10 business day close to a 5 business day close.

12. General Ledger Accounts

A general ledger account is a practice to keep a record of a company's total financial accounts. The accounts included in a general ledger lists the assets, liabilities, owners' equity, expenses, and income or revenue. It forms the basis of reporting a business's financial statements.

Here's how managers, accounting operations use general ledger accounts:

Developed a PC based billing system in a LAN environment* Automated several manually balanced general ledger accounts which reduced staff by two
Performed daily or monthly reconciliation of General Ledger accounts assigned to Operations.

13. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how managers, accounting operations use oversight:

Developed and executed several tracking controls to minimize/eliminate oversight and errors by team members.
Installed project management and accounting software that improved management oversight of 50+ survey jobs.

14. Financial Reports

Here's how managers, accounting operations use financial reports:

Prepared, reviewed, and remitted financial reports and supplementary reporting information to the corporate office.
Customized financial reports for senior management to manage budget and cash flow initiatives.

15. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how managers, accounting operations use erp:

Served as Project Manager in the design and implementation of an ERP System that integrated and automated operations and accounting processes.
Implemented document imaging system to electronically route operating expense invoices for approval, upload into ERP software, and record retention.

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What skills help Managers, Accounting Operations find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on manager, accounting operations resumes?

Dr. Richard Hale

Associate Professor of Accounting, Berea College

When we meet with practitioners, the most commonly requested skills are:
-The ability to think critically about situations
-Good communications skills in writing
-The ability to speak in public and present ideas
-Working well with others
-The ability to work independently

Notice that these skills are not dependent upon any particular technology or discipline.
An advantage we have at Berea College, a liberal arts college, is that we incorporate these foundational skills into all we do.
Indeed, we also have our students master working with spreadsheets, develop skills in data analytics, and study all aspects of the business from Management, Economics, Finance, and Marketing.
As accounting is the business language, our students have more excellent business knowledge than other studies.

A key distinction for Berea College students is that all students must work for the college while they attend.
These jobs may vary from raising livestock to working in Accounts Payable. But all Berea graduates have years of practical work experience.
A core component of a Berea College education is to value the labor experience. We believe they enter the post-collegiate workforce with a significant advantage over their peers.

What soft skills should all manager, accounting operationss possess?

Thomas King

Department Chair, Director, Master of Accountancy Program, Professor, Accountancy, Case Western Reserve University

The ability to develop working relationships with a wide range of colleagues who have diverse skills.

What hard/technical skills are most important for manager, accounting operationss?

Thomas King

Department Chair, Director, Master of Accountancy Program, Professor, Accountancy, Case Western Reserve University

The ability to extract information from unfamiliar data sets and then explain conclusions reached in a clear, persuasive manner.

What manager, accounting operations skills would you recommend for someone trying to advance their career?

Hollis Skaife Ph.D.

Professor of Accounting, UC-Davis

Be gracious, curious, and keep learning.

What type of skills will young manager, accounting operationss need?

Nava Cohen Ph.D.

Assistant Professor, New Jersey City University

With so many employees working from home, it's never been more important to be aware of the most in-demand skills for the future of work.
Data and analytics skills become increasingly valuable. Companies are looking for accounting and finance professionals with predictive model forecasting skills, advanced revenue analytics, cost optimization, SQL programming, real-time model development, and data visualization.

People with healthy analytical and critical thinking abilities to suggest innovative solutions and ideas and solve complex problems will be needed to navigate the human/machine division of labor. It's crucial for accounting students to learn technology skills to stay relevant and competitive in the job market today. Despite their education, many accounting graduates do not have the necessary technical skill sets. As firms are looking for people with data analysis and data analytics, they hire more non-accountants out of school.

With technology leading the way in the accounting industry, it's essential to keep your soft skills up to date. All workers will need to adapt as demand grows for work requiring socioemotional (initiative-taking, growth mindset), creative, and higher cognitive skills. According to a Deloitte's study, while we've recently seen strong attention on technical skills, two-thirds of jobs will be soft-skill intensive by 2030.

Creativity is the most in-demand soft skill of the future since technology is replacing many mundane, process-related jobs. But machines currently can't compete with humans on creativity. In this constantly changing work environment, developing a growth mindset - improving continually - is an important skill. Moreover, having strong interpersonal skills should never be underestimated. Whether it's communicating effectively with co-workers or working with clients, communication is essential to the future of work. People should improve their ability to share effectively with others, which means being able to say the right things, using the right tone of voice and body language. People with high emotional intelligence will also be in demand. As our world and workplaces become more diverse and open, young graduates must have the skills to understand, respect, and work with others, despite differences in race, culture, age, gender, sexual orientation, political or religious beliefs, etc. This ability to understand and adapt to others improves how people interact within the company and leads to a more inclusive and successful company. These soft critical skills could be the deciding factor in your success.

The future of work will be about skills. Interestingly, it will be about hard skills and a broader and more holistic mindset. Employers look for more than just task-oriented or technical skills. It is our job and opportunity to incorporate these soft skills and technical skills into the curriculum and classrooms, to lead students toward successful careers and increase diversity amongst our workforce.

What technical skills for a manager, accounting operations stand out to employers?

Dr. JP Krahel Ph.D.

Associate Professor of Accounting, Accounting Department Chair, Loyola University Maryland

First, Excel. It's the most basic, essential tool for the accounting professional. If you can come in on Day 1 knowing essential keyboard shortcuts, proper formula and reference use, and how to format a spreadsheet properly, you'll have an immediate advantage over your peers.

Second, believe it or not, is writing. People think that accounting is all about numbers, but really, it's less about the math (which Excel does for you) and more about being able to explain the deeper meaning behind the results. Can you explain complex depreciation methods to an audit client? Give bad news to a tax client in an understandable way? These are big deals.

Third is data analytics. Given the immense volume of data now available to firms, someone who can extract, clean, and present that data using modern software tools will have an edge. It's really another form of communication, and one that early-career accounting professionals would do well to familiarize themselves with before entering the workforce.

Do you want to know more?

List of manager, accounting operations skills to add to your resume

The most important skills for a manager, accounting operations resume and required skills for a manager, accounting operations to have include:

Customer Service
CPA
Reconciliations
Payroll
Internal Controls
External Auditors
GAAP
Account Reconciliations
Process Improvement
SOX
Close Process
General Ledger Accounts
Oversight
Financial Reports
ERP
Credit Card
Accruals

Shared Services
Balance Sheet Accounts
Treasury
Fixed Assets
Cash Flow
Balance Sheet Reconciliations
Hyperion
Internal Audit
Financial Analysis
ACH
Direct Reports
Financial Data
Bank Accounts
Business Operations
Sales Tax
QuickBooks
Human Resources

Variance Analysis
Revenue Recognition
Sarbanes-Oxley
PeopleSoft
Bank Reconciliations
Accounts Payables
Inventory Control
Expense Reports
Financial Operations
Tax Returns
Financial Systems
Financial Results
Financial Transactions
Wire Transfers
Cash Application

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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