Retail Co-Managers, 5+ Years of Retail Leadership? Let's Make It Happen!
Manager Job In Kane, IL
Are you a retail manager ready to build your team? Building a strong team is not just about finding the right skills. It is about creating a culture where individuals thrive and collectively achieve greatness. Find this today at Hobby Lobby! Currently hiring experienced retail managers! Make your career move NOW!
Starting salary range: $68,900 to $74,100 plus bonus annually.
Auto req ID
15264BR
Job Title
Retail Co-Manager IL
Job Description - Requirements
Must possess an entrepreneurial spirit with the ability to make sound decisions pertaining to your store operations and personnel
Must be a motivational leader with the willingness to develop and work alongside their team
Must have previous management, preferably in "Big Box" retail environment
Must have a willingness to relocate for the right opportunities
Benefits:
Competitive Wages
Medical, Dental and Prescription Benefits
401(k) Program with Company Match
Paid Vacation
Sick / Personal Pay (SPP)
Employee Discount
Life Insurance and Long-Term Disability Insurance (LTD)
Flexible Spending Plan
Holiday Pay
Safety Sensitive Position - subject to pre-employment drug testing where applicable by law.
Hobby Lobby Stores Inc., is an Equal Opportunity Employer
For reasonable accommodation of disability during the hiring process call **************.
State/Province
Illinois
General Manager
Manager Job In Fenton, MO
As a results-driven General Manager, you will oversee the success of your store and team by setting the bar high for performance and customer service. You will provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and further develop their skills while demonstrating your leadership. Reporting to the District Director of Operations, you will oversee marketing efforts for your location, champion store security and loss prevention, help enforce adherence to quality standards, and review all transactions to create an environment that fosters growth and innovation.
Responsibilities:
Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facilities needs, including scheduling maintenance services. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.
Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.
*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date requirements.
Qualifications:
High School Diploma or equivalent required
Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries
Excellent verbal and written communication skills
Ability to work phone, Point of Sale, Microsoft Office, and other systems
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
Must be at least 18 years of age (19 in Alabama)
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
Associate degree or higher
Experience in check cashing, document verification, money order processing
Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:
A comprehensive new hire training program
Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
Performance-based career advancement
Educational Reimbursement Program
Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
Company-Sponsored Life and AD&D Insurance
Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
Paid Time Off
(Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
Diverse Culture and Inclusive Environment
A relaxed, business casual dress code that includes jeans and sneakers!
**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
About Us
For over 30 years, Check Into Cash has served as a national leader in short-term credit solutions. We offer a variety of money services to help families meet their ever-changing financial needs including Payday Advances, Cash Advances, Title Loans, Title Pawns, Check Cashing, Western Union, Bill Pay Services, and Green Dot Visa Debit Cards in our centers as well as online loan products.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in-person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
RequiredPreferredJob Industries
Other
Operations Manager
Manager Job In Town and Country, MO
Mimi's Bridal at Town & Country: Operations Manager
Primary tasks include but are not limited to:
The Operations Manager ensures the seamless execution of back-end processes, ordering, inventory management, initiatives that drive profitability & efficiency in the bridal shop. This position requires exceptional organizational skills, attention to detail, and a Focus on continuous Improvement to optimize operations and align with our growth goals.
Inventory & Ordering Management:
Place all special orders and meticulously track them until receiving. Updating confirmations information & following up with designers as needed.
Assesses inventory gaps to ensure no sales opportunities are missed and maintain a balanced, well stocked selection.
Ensures all discontinuation & price update lists are completed by the due date for all current and incoming inventory.
Enter in new market orders on stock PO's with exceptional accuracy.
Reorder top selling items before stock levels fall below thresholds to avoid missed sales opportunities.
Managing Team Members:
Assisting in onboarding new employees.
Create the employee schedule making sure we are staffed correctly. Adjusting as necessary based on number of team members vs assigned appointments.
Ensuring team members stay on task during their time in store by overseeing daily tasks & to-do lists. Making sure they are completing all tasks effectively & efficiently.
Assigning all non-sales related appointments (meet the gowns, tuxedo measurements, measurements, pickups, etc.)
Leading weekly Nuts & Bolts meetings addressing any issues, or things we need to work on to be more efficient as a team.
Holding employees to Mimi's standards of excellence.
Making sure everyone is being a team player and doing their part in helping each other out.
Ensuring the flow of customers checking in & coming in the door for appointments is efficient, especially on Saturdays.
Collaborating with Amy on any employee PIP's (Personal Improvement Plans) or employee write ups.
Store & Store Presentation:
Ensuring the bridal store presentation is up to our brand standard. Creating the closing list at the end of everyday as well as deeper cleaning and organizing as needed. Making sure the close list is displayed & used daily with a fair rotation including managers.
Coordinating all sewing repairs both minor in store or outside in conjunction with a seamstress.
Assign all laundry to be cleaned so staff can use clean gloves & towels.
Keeps all equipment running correctly in the store. If anything isn't working properly it needs to be reported immediately.
Computers, laptops, printers, steamers, etc.
Making sure all mail is opened and forwarded as needed.
Ensuring the store has everything it needs to run properly from outside deliveries such as Walmart/Costco, Total Wine, and all receiving room needs.
Customer Interaction:
Assist stylists by supporting them in their sales or your own sales.
Customer Resolution:
Maintaining exceptional customer satisfaction by resolving issues promptly and professionally. Emphasizing on creating solutions that preserve our resources while delivering excellent service. Additionally tracking and analyzing customer service trends to provide valuable insight for owners and continuous improvement.
Events & Scheduling:
As a manager, reliability is key. All requested dates off must be put in directly to Amy well in advance keeping in mind weekends are our busiest days of the week. Blackout dates include Jan-March & Sept-Nov. As a manager this means you will have very limited requests off during these specific timeframes.
Managers could be asked to attend a bridal show/event on weekends.
Managers assist in sales or in store events that may need additional time to plan and set up outside of our normal hours.
Managers will be in contact with local vendors to help promote the store. You may be asked to attend vendor nights to promote the store & build vendor relations.
Join us as we strive for excellence in our store operations while fostering a positive team culture. If you are passionate about driving results through effective management practices, we encourage you to apply for this exciting opportunity in the bridal industry.
We are seeking a full time individual for this role with the following hours of operation.
Tues & Thus 11:00AM - 7:00PM
Wed & Fri 10:00AM - 5:00PM
Sat 8:45AM - 5:30PM
Manager - Income / Franchise, State and Local Tax
Manager Job In Saint Louis, MO
Our client offers business and financial consulting services to companies across the country. With over 70 years in the industry, they have built an impressive reputation based on bringing value and integrity to all client services. As a result of our client's ongoing expansion, they are hiring a dynamic and experienced Manager - Income / Franchise, State and Local Tax to join their team.
This candidate will play a crucial role in driving the firm's success by managing tax engagements, developing team members, and contributing to firm growth through business development and client relationships.
This Role Offers:
Strong record of corporate responsibility and mission to provide added value in all they do.
Many career advancement paths and support for training and obtaining certifications.
Strong portfolio of nationally recognized customers and partners.
Large pool of financial resources and software tools.
Access to upper management and high degree of influence over business processes.
High emphasis on cultural fit and employee satisfaction. Very high average employee tenure.
Focus:
Foster a positive work environment that encourages team development, career growth, and inspiration.
Build and maintain trust-based relationships with clients.
Strive to create totally satisfied clients through exceptional service delivery.
Develop business through external networking and by creating innovative ideas and solutions for prospects and clients.
Collaborate with internal partners to assist existing clients.
Demonstrate ability to contribute to and grow the practice.
Review client documentation and related workpapers for accuracy and provide tax consulting.
Oversee client tax engagements and ensure timely completion of assignments.
Develop team members' skills and knowledge.
Utilize existing relationships and contacts to generate leads for new business.
Participate actively in practice development activities, including attending professional, community, and association meetings.
Manage client engagements to exceed service expectations, retain business, and encourage referrals.
Expand services to existing clients by promoting the firm's offerings that enhance client operations.
Maintain the highest degree of professional standards and client confidentiality.
Skill Set:
Ability to travel as required.
Specialized expertise and substantial experience in accounting, state and local tax compliance, and consulting services.
Excellent communication and relationship-building skills.
Proven experience in team management and development.
Proficient in utilizing firm-adopted technology systems and databases.
Demonstrate the ability to identify, research, document, and resolve complex technical tax issues proficiently.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in finance & accounting recruiting. We have a strong reputation for finding top talent in private equity, asset management, financial services, FinTech, and accounting leadership. Learn more at bit.ly/3IKiOzm
Operations Manager
Manager Job In Saint Louis, MO
We're seeking an experienced Operations Manager to oversee a small team including sales, customer service and a small production team. The ideal candidate will have strong leadership skills, a background in managing teams, and experience in customer-facing roles.
Key Responsibilities:
Review purchase orders and prioritize production tasks accordingly
Lead and manage a small production team, ensuring clear communication and accountability
Review and respond to customer requests for quotes (RFQs)
Manage customer service needs with professionalism and urgency
Handle strong personalities and foster a productive team environment
Oversee shipping operations, ensuring products are shipped safely and on time
Maintain a safe, organized, and efficient workspace
Requirements:
Prior experience managing operations or production teams
Strong customer service and communication skills
Ability to manage competing priorities in a fast-paced environment
Experience in the aerospace or custom paint industry is a plus but not required
Restaurant Staff - Urgently Hiring
Manager Job In Saint Louis, MO
Arby's - Tesson Ferry is looking for a full time or part time Restaurant Staff team member to join our team in St. Louis, MO. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.
Restaurant Staff responsibilities include:
-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
-Ensure all products are stocked, maintained, and prepared according to company quality standards.
-Maintain a clean, safe working environment.
-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
-Demonstrate ability to be a “team player” by contributing to the team's success and communicating effectively with other Customer Service Representatives.
-Assume additional responsibilities as assigned.
-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
-Frequent washing of hands.
A qualified candidate will have:
-A high school diploma or equivalent or higher preferred but not required
-Strong work ethic and willingness to learn
-Demonstrated ability to work in a team environment.
We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Arby's - Tesson Ferry soon!
Clinical Area Manager - Missouri
Manager Job In Chesterfield, MO
The Opportunity:
The Clinical Area Manager (CAM) is responsible for driving prescription referral growth and sales through physician offices, local clinics and hospitals or institutions in the east & south Missouri territory. Consultative sales through face-to-face meetings with clients, prospects, patients, caregivers, therapists and administrators. This will include analyzing physician referral patterns to develop customer-level account plans, identifying opportunities to increase volume with existing referrers and/or developing new referral channels using approved corporate resources to maximize our growth and revenue opportunity.
Job Outcomes You Must Get:
Make face-to-face sales calls on physicians, respiratory therapists, medical assistants, patients, caregivers and administrators in the CAM's assigned territory. Working the assigned territory in and effective and efficient manner. Works in conjunction with the Regional Sales Manager, operations, reimbursement team, and related departments. Primary objective is to educate on HFCWO therapy and gain referrals to grow market share. Primary focus will be on adult pulmonology, growing bronchiectasis referrals followed by cystic fibrosis and neuromuscular clinics and patient indications.
Analyzes referral pattern and prioritize opportunities; create efficient zones within the territory, through time management skills and effective planning skills.
Cultivates strong relationships with top strategic referral sources to increase volume; identifies key customer drivers (time to treatment, quality patient care, technology, etc.); ensures that customer's needs and gaps are met linking our differentiated technology and service solutions.
Uses consultative selling skills to engage new referral sources and probes potential referral source to uncover competitive takeaways based on unmet needs.
Complete required paperwork and necessary documentation such as expense reports, pipeline, scorecard, calendar, plans to succeed, and prescription related materials in a timely manner. Work and communicate closely with manager and cross functional partners to achieve territory and business success.
Job Outcomes Requirements:
Bachelor's degree preferred or relevant and equivalent experience
2-4 years of medical sales experience, strong understanding of healthcare and/or business experience.
Prior airway clearance therapy experience is preferred; but not required.
Must have and maintain a valid driver's license.
Willingness and demonstrated adherence to Company Sales Process
Achievement and mastery in consultative selling process
Demonstrates best practices in account planning
Demonstrates consistent track record for attaining referral goals
Travel: Up to 30%
This is a remote/in-the-field position based near Springfield, MO or St. Louis suburbs.
Compensation is comprised of base salary plus uncapped sales incentives - $75,000-$180,000+. Total compensation may be higher dependent upon individual performance.
People Purpose:
Beyond Competitive
It is no longer ok to just be competitive regarding how we treat our people in everything we do. Our leadership team believes wholeheartedly we need to be beyond competitive and cultivate a culture of proud, driven employees who are passionate about the work they do and where they do it. Our leadership strives to unleash unsurpassed potential in every team and individual employed and owns making that happen. Sincere, Simple, Smart.
What makes us beyond competitive:
Discretionary Time Off
Sales incentive pay uncapped
Full pay maternity, paternity, parental, disability leaves
Employee driven recognition program
Access to hundreds of training opportunities
Company paid educational assistance
Well-being on demand
Perks at Work
Competitive health and welfare plans-HSA company contribution
401(k) company match
Great culture and people!
Be You.
Our people celebrate diverse individuals, backgrounds, and thinking. As an equal opportunity employer this is the absolute most important belief in cultivating our culture and growth together.
Core Values
Customer-Focused. Integrity. Resourceful. Collaborative. Results-Driven.
Electromed develops, manufactures, and markets innovative airway clearance devices that help people around the world breathe better, stay healthier, and lead active and fulfilling lives.
Making Life's important moments possible-one breath at a time.
Restaurant Staff - Urgently Hiring
Manager Job In OFallon, MO
Taco Bell - Fallon Pkwy is looking for a full time or part time Restaurant Staff team member to join our team in O'Fallon, MO. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.
Restaurant Staff responsibilities include:
-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
-Ensure all products are stocked, maintained, and prepared according to company quality standards.
-Maintain a clean, safe working environment.
-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
-Demonstrate ability to be a “team player” by contributing to the team's success and communicating effectively with other Customer Service Representatives.
-Assume additional responsibilities as assigned.
-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
-Frequent washing of hands.
A qualified candidate will have:
-A high school diploma or equivalent or higher preferred but not required
-Strong work ethic and willingness to learn
-Demonstrated ability to work in a team environment.
We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Taco Bell - Fallon Pkwy soon!
Logistics Department Manager
Manager Job In Wentzville, MO
The Department Manager will manage, coordinate, and lead the business activities of one or more designated business departments and is directly responsible for Safety, People Management, Manpower, Quality, Customer Satisfaction, and Industrial Hygiene for assigned areas. The expected span of control for the Department Manager will range from 15:1 to 45:1.
This role reports to the Operations Manager.
This is a Second Shift position.
Schedule: Monday- Saturday
Hours: 2:30PM- 11:00PM.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Track, report, and control the DART rate for each designated department.
Conduct safety investigations and meetings as necessary.
Comply with and enforce all standard safety practices.
Maintain an organized and clean work environment in compliance with 6s workplace organizational standards.
Ensure each designated department meets and exceeds customer expectations regarding cleanliness, organization, and safety standards.
Maintain and report key department objectives via the Shop Floor Management (SFM) process.
Address customer complaints and concerns; resolve problems.
Address and control reported scrap costs that originate within the designated department.
Hire, discipline, and terminate hourly employees, working in conjunction with Human Resources.
Maintain, complete, and submit accurate timekeeping records for all employees within the designated span of control.
Consistently enforce company policies to the managed workforce, abiding by union contracts when applicable.
Execute coaching and feedback to maximize employee performance.
Communicate, lead, and direct the hourly workforce to accomplish production requirements.
Establish and adjust work procedures to meet production requirements.
Track, report, and control person-hours for each designated department.
Track and control the distribution of overtime for designated departments.
Establish and maintain positive employee relations and employee involvement.
Maintain high morale and quality focus among the workforce.
Competencies
Leadership and development skills
Written communication proficiency
Oral communication proficiency: Large and small group communication
Organized / Ability to multi-task
Flexibility / Adapt to continuous change
Attention to detail
Ability to capture and report data / Recognize trends
Adaptive problem solving
Department Manager Key Process Indicators
Timekeeping process adherence
DART rate
Efficiency measured in deployed person-hours
Customer complaints and quality spills
Scrap costs
Cleanliness / 6s
Work Environment
This job is performed in a busy warehouse environment with high forklift traffic. Warehouses are subject to seasonal temperatures. Steel-toed shoes, safety glasses and vests are required Personal Protective Equipment (PPE).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The associate is occasionally required to sit or stand; climb or balance; and stoop, kneel, crouch or crawl. The associate may occasionally be required to lift 51 pounds, anything greater than 51 pounds requires assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Required Education and Experience
Bachelor's degree is preferred, preferably in business or related field; high school diploma or GED is required.
5+ years of demonstrated leadership or supervisory experience required in a manufacturing, warehouse, or logistics environment, supervising and leading groups of 10 or more.
Must have strong computer skills and operational knowledge of Microsoft Office applications (Word, PowerPoint, Excel, and Outlook).
Knowledge of electronic timekeeping systems (Kronos, ADP, Gusto, Paypro).
Additional Eligibility Qualifications
Ability to use mathematical equations to compute productivity reports
Knowledge of OSHA standards and proven safety record
Knowledge of ISO quality systems
Ability to operate material handling equipment
Working knowledge in Warehouse Management Systems
Position Type/Expected Hours of Work
-Full Time. Schedule flexibility for extended or unplanned work hours is required. This is a Second Shift position. Mon-Saturday schedule
-Hours: 2:30 PM- 10:30 PM
Travel
Minimal travel is required for this position.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
As an EEO employer, TVS SCS NA is committed to cultivating a diverse and inclusive culture. The TVS SCS NA team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law within any employment practices. We are pleased to provide reasonable accommodations to applicants; please contact [Hope Molyneaux, *********************] to request a reasonable accommodation. The employee selected for this role must be able to perform the essential functions of the position satisfactorily, and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Service Manager
Manager Job In Saint Louis, MO
If you are an outgoing and driven individual who is seeking career satisfaction with a financially stable company, join the team at MH Equipment!
Job Responsibilities:
Direct supervision and development of all shop and field technicians as well as the service department office staff.
P&L responsibilities for the service department growth and profitability.
Interview, hire, train and participate in the education of shop and field technicians.
Supervise, inspect and approve all shop repair jobs for completeness and accuracy prior to return to customer.
Quote the customer as necessary and keep them informed of cost overages, delays, additional work, etc.
Manage the cleanliness of the grounds, service shop, steam pad, break room, etc. to maintain a professional looking image and workplace.
Supervise the preparation and pre-delivery of new equipment.
Close work orders within 48 hours of completion.
Responsible for the supervision of warranty administration.
Responsible for the supervision of customer PMs for timeliness, completeness and the sale of additional work, etc.
Resolve customer complaints and billing problems.
Interface with other departments.
Follow-up on past due accounts and assist with service-related situations.
Establish and follow policies and procedures with a special emphasis on safety related issues.
Coordinate with rental management on PMs and maintenance of rental units.
Oversee repairs on rental trucks.
Ensure on-time delivery of rentals units to customers.
Interface as needed with factory service representatives.
Perform other duties and special assignments as assigned.
Job Requirements:
Strong management abilities.
Ability to organize and prioritize.
Computer skills or ability to learn.
Service experience.
Good oral and written communications skills.
Confidentiality.
Valid driver's license and proof of insurance.
Regular and prompt attendance.
Present a professional image in personal appearance, dress, and preparation.
Working Conditions: Employee is expected to work basic 40-hour week Monday through Friday plus whatever time is required to accomplish goals for the position - which could include weekend coverage.
Benefits:
Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match.
Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
Company Support: Continuous training, safe working environment.
MH Equipment is proud to be an Equal Opportunity Employer
Store Manager
Manager Job In Saint Louis, MO
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
West County Center, Des Peres MO
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Store Manager - St. Louis
Manager Job In Saint Louis, MO
Direct Tools Factory Outlet, a division of TTI Power Equipment, a highly acclaimed World-Class suppler of superior home improvement products, has an opportunity in our St. Louis Store.
If you enjoy rolling up your sleeves, leading by example and being part of ALL aspects of a retail sales environment, this is the opportunity for YOU!!
The ideal candidate will excel in store operations and will lead a team while increasing sales and profits of the store. This opportunity combines selling, relationship retailing and store operations. You'll wear many hats: supervisor/team lead, inventory controller, display and merchandising pro, and driver of increased performance and profits. This position involves a lot of customer interaction that will enable you to make an impact on all aspects of the business.
Qualifications include:
Minimum 5 years' retail supervisory/management experience required.
TTI brand product knowledge preferred.
Bachelor's degree in related field, or equivalent experience.
Proven Ability to increase sales and profitability
Computer skills necessary: Microsoft Office suite. Microsoft Excel, Word and Power Point proficient.
Must be customer focused and sales driven.
Ability to establish an environment of performance and accountability.
Ability to lift heavy packages in excess of 40lbs.
Must be able to work flexible schedule, evenings/days/weekends.
Knowledge of TeamWork software preferred.
Good communication skills, both written and verbal.
Must be willing to travel to trainings and/or work related trips
Store Manager Benefits:
Quarterly Bonus Program to Earn Additional Income (Up to 29% bonus potential)
Company Smart Phone and Laptop
Medical, Vision, and Dental Benefits Available
401K (Company Matches 50% up to 8% of Salary)
Eligible for up to 11 Paid Holiday (Based on hire date)
Accrue up to 104 hours of PTO - 1st Year - Based on hire date
Tuition assistance program and annual merit increase
District Manager
Manager Job In Saint Louis, MO
Department:
Operations
Reports to:
Regional Vice President
FLSA Status:
Exempt
Responsible for the leadership and direction of assigned stores within a district, focusing on operational procedures, merchandise presentation, and execution of all corporate initiatives.
DUTIES/RESPONSIBILITIES:
Ensures district compliance with all company policies, directives, and operational standards.
Visit all stores within each district on a planned schedule, providing constructive guidance and reviewing operational performance.
Monitors store sales and payroll performance of all stores and initiates action plans to achieve company goals.
Review P&L statements monthly with each Store Manager to ensure all controllable expenses are within company guidelines.
Ensures compliance with company cleanliness standards and general store appearance.
Coordinates action plans with each Store Manager to execute shrinkage reduction programs in their stores.
Monitors the results of store cycle inventories and store audits to ensure corrections of any deficiencies.
Ensures all loss prevention communications are followed to maintain awareness of shoplifting issues and internal theft.
Maintains compliance with all safety rules and regulations.
Ensures timely execution of company procedures for new hires, promotions, and all other status changes through routine communication with each Store Manager.
Monitors all training programs for new Store Managers.
Approve all required status changes and ensure consistent salary administration within the district.
Ensures strict compliance with all Federal, State, and Local laws and accurate recordkeeping of store personnel files.
Communicate with buying staff on any merchandise needs, new items, and stock levels.
Ensures timely execution of all merchandise presentation guidelines.
Monitors the prompt and accurate completion of markdowns, price changes, and store promotions.
Communicates new store location possibilities and availability of new site locations for existing stores.
Reports on any significant changes within the district concerning vacancies, competition, or any other real estate issues.
Other duties may be assigned.
REQUIRED SKILLS/ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
LANGUAGE SKILLS: Ability to read and understand documents such as general correspondence, cash reports, markdown reports, register tapes, department reports, and office procedures/memos. Ability to communicate effectively with vendors and fellow associates.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
EDUCATION/EXPERIENCE
Bachelor's degree in business administration or related field, or 5 years of experience and/or training in the related field; or equivalent combination of education and experience.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use hands to finger, handle, or feel; and talk; or hear.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, and depth perception.
The incumbent must be able to work in a fast-paced environment.
GENERAL INFORMATION
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.
General Manager
Manager Job In Saint Louis, MO
Are you a dynamic leader who thrives in a fast-paced environment? Our client is looking for a General Manager, who will oversee branch operations, drive revenue growth, and lead a high-performing team to success. The General Manager will manage logistics, warehouse operations, financial performance, and customer satisfaction-all while creating a culture of excellence and continuous improvement.
General Manager Responsibilities:
Oversee daily branch operations, from fleet management to warehouse logistics
Lead and inspire a team, ensuring top-tier training, performance, and moral
Drive financial success through budgeting, revenue forecasting, and cost control
Manage customer relationships, ensuring exceptional service and retention
Ensure compliance with quality, safety, and operational standards
Recruit, train, and develop top talent to build a high-performing team
Identify and implement process improvements to enhance efficiency and profitability
Collaborate with senior leadership to align branch operations with company goals
General Manager Requirements:
3+ years of leadership experience in warehouse or logistics management, preferably in the business to consumer space
Strong knowledge of financial oversight, WMS systems, and operational best practices
Excellent communication, problem-solving, and decision-making skills
Ability to motivate teams and create a results-driven, positive work environment
Experience managing P&L statements and operational KPIs
Proven ability to develop and execute strategic plans to drive business growth
Strong customer focus with the ability to build lasting relationships
This is your opportunity to take charge, make an impact, and grow with a company that values innovation and leadership!
If you fit these requirements and are interested, we encourage you to apply today!
Thank you,
Rachel Stewart
Senior Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T0026)
Manager Job In Ballwin, MO
Starting Hourly Rate / Salario por Hora Inicial: $16.25 USD per hour
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:
Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
Experience executing daily/weekly workload to support business priorities and deliver on sales goals
As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Create a welcoming experience by authentically greeting all guests
Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
Engage with guests in a genuine way, which include asking questions to better understand their specific needs
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
Be knowledgeable of GM areas to ensure sales floor is zoned, in stock and accurately signed and priced for guests
Acknowledge guests as you complete workload with minimal guest disruption; partner with leadership to prioritize daily workload based on business and guest needs
Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
Execute inbound, replenishment, backroom and signing processes for GM areas
Execute processes including pricing, presentation sets, and inventory accuracy as directed by your leader for all areas
Understand how operational procedures, like planogram (POG) ties, product capacities and salesfloor quantities impact shortage, profitability, in store replenishment and inventory accuracy
Operate power equipment only if certified
Follow processes accurately with attention to detail, monitor own progress
Demonstrate a culture of ethical conduct, safety and compliance
Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
Support guest services such as back-up cashier, and digital fulfillment processes and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target
Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do
You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go:
Welcoming and helpful attitude toward guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work both independently and with a team
Resolve guest questions quickly on the spot
Attention to detail and follow a multi-step processes
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Accurately handle cash register operations as needed
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at .
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Restaurant Staff - Urgently Hiring
Manager Job In Fenton, MO
Taco Bell - Fenton is looking for a full time or part time Restaurant Staff team member to join our team in Fenton, MO. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.
Restaurant Staff responsibilities include:
-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
-Ensure all products are stocked, maintained, and prepared according to company quality standards.
-Maintain a clean, safe working environment.
-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
-Demonstrate ability to be a “team player” by contributing to the team's success and communicating effectively with other Customer Service Representatives.
-Assume additional responsibilities as assigned.
-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
-Frequent washing of hands.
A qualified candidate will have:
-A high school diploma or equivalent or higher preferred but not required
-Strong work ethic and willingness to learn
-Demonstrated ability to work in a team environment.
We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Taco Bell - Fenton soon!
Hotel General Manager
Manager Job In Brentwood, MO
Join Our Team as General Manager
TownePlace Suites by Marriott Brentwood
Are you a passionate hotel leader ready to take the reins of a well-positioned Marriott-branded property in the vibrant and growing city of Brentwood? We're seeking a dynamic, energetic, and results-driven General Manager to lead the TownePlace Suites by Marriott Brentwood with ownership-level autonomy and a deep focus on guest satisfaction, revenue growth, and team development.
Why This Role?
This is more than a job - it's an opportunity to build something great. You'll lead a high-performing team in a great location, enjoy the backing of a supportive and values-driven management company, and have the freedom to shape the hotel's success like it's your own business.
What You'll Be Doing:
Lead hotel operations with a focus on revenue, profitability, and guest satisfaction
Manage financial performance including P&L, forecasting, and budgeting
Develop and lead sales, marketing, and revenue management strategies
Recruit, mentor, and grow a high-performing hospitality team
Foster a "Be Excellent" culture built on service, accountability, and fun
Ensure brand compliance and maintain strong relationships with Marriott support teams
Resolve guest concerns with urgency and compassion
Champion a service-first, guest-focused mindset across the hotel
What We're Looking For:
Minimum 5 years of hotel leadership experience, including time as a General Manager
Strong knowledge of Marriott systems and standards (Preferred)
Revenue management and sales leadership experience
Flexible availability including nights, weekends, and holidays
A proactive leader with a passion for excellence and developing others
What You'll Love About Us:
Incredible career growth opportunities across the HVMG portfolio
Flexible Time Off to help you recharge and balance your life
Comprehensive Benefits Package including medical, dental, and vision
401(k) with 4% Company Match - No Vesting Period
Generous hotel and food & beverage discounts
A supportive, energetic company culture that actually walks the talk
A Bit About HVMG:
At Hospitality Ventures Management Group (HVMG), we believe great results come from great people. Our “Be Excellent” culture isn't just a motto - it's how we work and lead. Whether you're an experienced GM or starting from the ground up, we're passionate about your potential. We don't just offer jobs - we offer careers with purpose and pathways for advancement.
ASST STORE MGR in MARYLAND HEIGHTS, MO S13693
Manager Job In Maryland Heights, MO
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at
Job Details
GENERAL SUMMARY:
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
Open and close the store a minimum of two days per week.
Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
Assist with management of the store in the Store Manager's absence.
Qualifications
KNOWLEDGE and SKILLS:
Effective interpersonal, written and oral communication skills.
Ability to solve problems and deal with a variety of situations.
Good organization skills with attention to detail.
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Ability to perform cash register functions and generate reports.
Knowledge of cash, facility, and safety control policies and practices.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to drive own vehicle to the bank to deposit money.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of experience in a retail environment and six months supervisory experience preferred.
WORKING CONDITIONS:
Frequent walking and standing
Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
Occasional climbing (using step ladder) up to heights of six feet
Fast-paced environment; moderate noise level
Occasional exposure to outside weather conditions
Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer.
Customer Service Manager (44701)
Manager Job In Fenton, MO
Customer Service Manager Department: Administration Vice President of Business Planning and Administration Responsible for overseeing the customer service team and ensuring that both internal and external customers receive exceptional support. This role also involves covering for team members who are on vacation. The ideal candidate is proactive, empathetic, and has a strong background in customer service management, with a focus on continuous improvement and team development.
Principal Duties and Responsibilities:
* Lead, mentor and develop the customer service team, promoting a positive and supportive work environment
* Conduct regular training sessions to improve team skills, customer handling techniques and product/service knowledge
* Work closely with other departments, such as Sales, Operations and Finance
* Perform required phone calls to customers, sales professionals & delivery drivers
* Update computer files with information from end of day processing
* Handle customer order calls, order entry and hotshot requests via the telephone and internet
* Respond to, investigate and resolve retailer inquiries and issues
* Also, they may assist other administrative staff with overflow work from other departments.
* Oversee supervision of office supplies & materials
* All other duties assigned for cross-training purposes
Qualifications
* Bachelor's Degree required, High school diploma or GED certificate required.
* Strong leadership and team-building abilities
* Excel problem-solving and conflict-resolution skills
* Strong verbal and written communication skills
* Ability to work cross-functionally and influence at various levels of the organization
* Customer service and telephone skills with the ability to maintain a calm composure with customers and employees.
* Alpha and numeric data entry skill required. Strong 10-key skills a plus
* Strong computer skills required
* Ability to set priorities, coordinate multiple projects simultaneously and be attentive to details.
* Ability to work in a team environment
* Strong initiative and follow up skills
* Ability to work flexible hours if necessary
WHY CHOOSE GREY EAGLE DISTRIBUTORS?
We offer...
401(k) retirement savings plan with a percentage company-match contribution
Competitive wages
Paid holidays
Paid time off
Medical, dental, vision, life, and accidental insurance
Short-term disability
Long-term disability
Employee assistance plan - for access to counseling, consulting and other community resources
Wellness program
Subject to eligibility, terms, and conditions
Who we are:
Grey Eagle Distributors is the largest Anheuser-Busch beer distributor in Missouri and one of the largest in the Midwest. Our team is dedicated to delivering the best in class service and the highest quality products to our customers. We take pride having a special presence in the community through our involvement with many charitable organizations in the St. Louis area.
We offer many opportunities to learn and grow your career. Come work for a company that the Business Journal named "Best place to work!"
Customer Service Manager, North America
Manager Job In Saint Louis, MO
About the Role As the Customer Service Manager, North America at Watlow, you are responsible for overseeing a team across the United States and Mexico, with an indirect team globally. This position focuses on managing local personnel and customer-facing processes, ensuring the execution of policies and processes to deliver a superior customer experience. The manager will drive continuous improvement, team development, and collaboration while optimizing performance, budget, and service delivery across customer service and product support teams.
Must be located at one of our MCOEs in St. Louis, Hannibal, or Columbia, Missouri or Winona, Minnesota.
Your Key Responsibilities
* Serve as a Subject Matter Expert (SME) in customer service operations
* Manage daily operations and ensure alignment with business goals
* Interpret and implement policies, and solve complex problems
* Analyze trends, metrics, and customer feedback to improve service
* Lead process improvements and integrate new technologies
* Control budget, staffing, and expenses in line with the Annual Operating Plan (AOP)
* Foster collaboration, build relationships, and promote consensus within teams
* Coach and mentor team members, identifying development opportunities
* Partner with internal teams to drive customer success and act as the voice of the customer
* Oversee escalations, support procedural questions, and ensure service excellence
* Use business tools and Lean methodologies to optimize performance and service delivery
* Stay updated on product knowledge, compliance, and industry trends
Short-Term Goals
In the first 90 days, the Customer Service Manager will focus on team assessment, process improvements, and performance optimization
* First 45 Days: Build relationships with teams in MN, MO, and Mexico, assess workloads, evaluate team structure, define key performance metrics, and familiarize with systems
* By 90 Days: Implement performance tracking, optimize team roles, improve processes, and enhance training for long-term efficiency
Required Qualifications
* Bachelor's degree in a related field preferred, or equivalent years of experience
* 10+ years of leadership experience in customer service or a related field
* Experience working in a manufacturing environment
* Deep experience with ERP systems; MacPac experience preferred
Desired Qualifications
* Proven experience in driving strategy and aligning team goals with business objectives
* Strong background in leading and implementing continuous improvement projects (e.g., Lean, Six Sigma)
* Excellent communication and interpersonal skills, with the ability to collaborate across functions
* Experience managing teams in a multi-cultural environment
* Ability to analyze data and use insights to optimize customer service processes
* Adaptability to new technologies and systems to improve service delivery