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Manager jobs in Altoona, PA

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  • Retail Store Assistant Manager

    Rural King Supply 4.0company rating

    Manager job in Tyrone, PA

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $28k-41k yearly est. 10d ago
  • Customer Service Manager, State College, PA

    The Overhead Door 3.8company rating

    Manager job in Lewistown, PA

    The Division: Our Access Systems Division Overhead Door channel has a nationwide network of over 450 Overhead Door™ distributors leading the way with innovative solutions and unmatched installation, service, and support. ********************************* Our Wayne Dalton channel has a nationwide network of over 2,700 dealers with its portfolio of quality, innovative products, Wayne Dalton effectively serves customer needs in North America. ***************************** Duties/Responsibilities: Manages customer care representatives and assigns work to all functions of customer service. Maintain an accurate account of incoming/outgoing customer calls. Collect and analyze call center statistics/customer service metrics. Process parts orders, replacement orders, and no-charge warranty orders. Responsible for the maintenance, compliance to, and periodic update of the Customer Service Standard Operating Procedures. Develops and maintains an effective department through proper selection, training, and assignment of personnel. Investigate and respond to customer order/billing inquires. Provide warranty information and assistance. Directs meetings to resolve problem accounts and quality problems. Coordinates schedule changes with salespeople, customers, and company departments, for the timely shipment of products according to customer requirements. Provides field technical services to customers in compliance with contract requirements, including installation and maintenance. Works with distributors to inform them of unit prices, shipping dates, anticipated delays, and backorders. Perform all other tasks as assigned by the management team. Qualifications: Ten years of customer service or telephone experience/employment in a technical manufacturing environment. At least 5 years in a leadership role in a manufacturing customer service environment.. A positive, extremely professional individual with high integrity and a strong work ethic. Honor confidentiality of proprietary Company information. Must have excellent written and verbal communication skills. Strong presentation skills with the ability to demonstrate our brand to small and large groups with marketing tools and manuals. Good listening skills. Ability to participate as a team member on projects that involve or impact the entire Company's activities. Customer service orientation and emphasis on results, diplomacy, multitasking, and priority setting. Must possess computer proficiency in MS Office (Microsoft Word, Excel, PowerPoint, and Outlook). Experience with Customer Relations Management Software required; Oracle CX preferred. Educational Requirements: Minimum of an associate's degree with three years experience in customer service or six years experience in customer service or related roles
    $54k-71k yearly est. Auto-Apply 47d ago
  • District Manager

    Northwest Bank 4.8company rating

    Manager job in State College, PA

    The District Manager will be full responsibility and accountability for the sales and service productivity, operations and customer experience (the customer journey) of a group of Financial Center locations and managers within the assigned Northwest Bank footprint/geography. The District Manager will engage a group of Financial Center locations to promote business growth through the development of deposits, assets, fee-based services and the development and retention of new and existing consumer and business customers. There will be a level of accountability for community engagement, CRA (Community Reinvestment Act) opportunities and collaboration as well as partnering with the respective HRBP on employee relations. Additionally, the District Manager will be accountable for regularly evaluating employee performance, provide challenging opportunities for career growth, along with ensuring the appropriate coaching is delivered, while being present within the district and collaborating with financial center employees to ensure there is consistent commitment to our company culture and Northwest Bank standards of excellence. Essential Functions • Team Leadership and Development: Provide leadership and guidance to financial center managers and their teams. Conduct regular coaching sessions and performance evaluations to ensure alignment with Northwest Bank standards and goals, utilizing the HR tool. Providing insight to enhance the skills and capabilities of team members. • Profitability and Growth: Manage the sales function for the assigned geography (district) and coach team members, setting the example and tone for a strong sales environment that is collaborative. • Consistently coach to and lead the defined sales and service process for the district using consultative sales skills and appropriate tools to encourage the teams to proactively identify the financial needs of customers or prospects and recommend the appropriate solutions to meet those needs • Customer Experience and Sales: Ensure that all team members adhere to Northwest Bank Standards for Customer Experience. Implement sales initiatives to drive revenue growth and achieve sales goals. Utilize Northwest management tools to monitor and track sales performance, providing support and guidance as needed. • Operational Soundness: Oversee all operational activities within the district, including financial center cash management, compliance with regulatory requirements, and adherence to internal policies and procedures. Implement risk management practices to safeguard assets, minimize fraud, and maintain a secure banking environment. Collaborate with support functions to streamline processes and enhance operational efficiency. • Review and evaluate regular report of Financial Center activity, to include but not limited to staffing, loans, deposits, over-drafts and audits to meet district and regional profit and performance activities. • Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and internal policies. Implement risk management protocols to mitigate operational and financial risks within the district. • Actively participate in community activities to develop and grow relationships to further benefit the communities we serve. • Employee Experience: Foster a positive work environment by addressing employee concerns and resolving conflicts quickly and fairly. Promote open communication and collaboration among team members. • Talent Management: Actively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment. Serve as a mentor and coach to team members, fostering their professional growth and development. Identify strengths and areas for improvement in team members and tailor development plans accordingly. Conduct regular one-on-one meetings to discuss career aspirations, provide guidance, and offer support. • Ensure staff receives proper training to demonstrate ability to sell, cross-sell and/or refer as appropriate to reach individual/team sales and productivity goals. • Community Engagement and CRA Efforts: Represent Northwest Bank in the local community by participating in events and initiatives. Oversee CRA efforts to ensure compliance with regulatory requirements and support the bank's commitment to community reinvestment. • Oversee and lead Marketing initiatives for the assigned district, including partnership and development efforts with Marketing. Additional Essential Functions Essential Functions • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment Additional Responsibilities • Complete other duties and special projects as requested by management Safety and Health for Supervisors with Direct Reports • Provide leadership and positive direction for maintaining the safety and loss prevention program • Actively participate in and support employee participation in the safety and loss prevention program by ensuring that employees know how to properly report a safety issue, making sure that all accidents are promptly reported to Human Resources and documented, and ensuring that prompt action is taken whenever workplace hazards are identified • Help implement emergency procedures QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Education High School Diploma or equivalent experience Preferred Work Experience Banking and/or Retail experience 3 - 5 years Sales leadership experience 3 - 5 years Management experience General Supervisory/Manager Knowledge, Skills, and Abilities • Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches • Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans • Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion • Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning • Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience • Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information • Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required • Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters Additional Knowledge, Skills and Abilities -Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a trusted leader. -Analyze reports, metrics and other data to identify trends, issues and opportunities. -Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change; Strong current business network; viewed as a leader in community organizations with demonstrated business acumen Travel Requirements Frequently to various financial center locations, community and networking events, customer and prospect meetings within designated district as well as trainings and meetings within the Northwest Bank footprint. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $85k-117k yearly est. Auto-Apply 60d+ ago
  • General Manager of Construction, The Tustin Group

    Astra 4.6company rating

    Manager job in Johnstown, PA

    Focused on continuous improvement of sales, operations, processes, technology, and policies. Designs and executes strategies for various initiatives/projects. Contributes to the development of construction programs such as quality assurance. Assesses operational and financial risks for proposed construction projects. Strong multitasking and leadership skills are essential, with the ability to effectively delegate tasks. Essential Duties and Responsibilities: Design and execute strategies for HVAC construction initiatives and quality assurance programs. Improve operational systems, processes, and policies to enhance efficiency and profitability. Maintain P&L responsibility and ensure accurate cost estimates. Foster a positive work environment promoting creativity, teamwork, and accountability. Prepare and review financial reports to achieve annual group financial goals. Conceptualize HVAC Design/Build projects including warehouses, office spaces, and retrofits. Manage HVAC Designers by performing load calculations and preparing CAD drawings. Review HVAC design outputs for accuracy and feasibility. Perform sales to existing clients and pursue new opportunities. Meet clients to understand goals and propose HVAC systems that meet budget and performance needs. Cultivate relationships with new and existing clients. Manage HVAC Estimators in preparing proposals including ductwork, piping, equipment, and subcontractor costs. Review all outgoing bids to assess risk and determine profit margins. Track, analyze, and report sales and operational data. Manage Project Managers overseeing sold projects. Conduct weekly project scheduling and financial review meetings. Supervise completion of final punch lists and coordinate service contract opportunities. Lead and motivate department personnel. Develop and implement procedures for operational excellence. Perform other duties as directed by management. Experience and Skills: Bachelor's Degree or Operations Management experience required Valid driver's license and clean driving record Strong knowledge of HVAC codes, estimating, financials, and P&L Ability to read construction documents, blueprints, and HVAC plans Strong math and mechanical aptitude Excellent time management, organization, decision-making, and leadership skills Proficiency in Microsoft Office, especially Excel Previous project management experience preferred Physical Demands/Work Environment: Regularly required to stand, walk, sit, use hands, reach with arms Frequently required to climb, balance, stoop, kneel, crouch, crawl, talk, or hear Occasionally required to taste or smell Must frequently lift/move up to 10 pounds Vision requirements include close and distance vision Frequently exposed to moving mechanical parts and electrical shock risk Occasionally exposed to wet/humid conditions, heights, extreme temperatures, explosives, radiation, and vibration Disclosure Statement: s assist organizations in ensuring that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed s are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization and The Tustin Group as an Equal Opportunity Employer. s are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Job descriptions are not an offer of employment.
    $73k-132k yearly est. Auto-Apply 20d ago
  • REVELxp - General Manager, State College

    Revelxp

    Manager job in Bellefonte, PA

    REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations. We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team! We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday. This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy. POSITION SUMMARY The General Manager is responsible for leading and managing daily operations to achieve business goals and maximize profitability. Other duties also include mentoring team members, setting performance objectives, and ensuring company standards are upheld. KEY RESPONSIBILITIES Duties may be added or changed at any time based on business needs, without requiring additional compensation or benefits. SALES: Full oversight of all revenue related activities (tailgates and event rentals), which will include goal setting, forecasting, and the development and execution of sales strategies. Active participation in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives. Responsible for owning and growing relationships with university partners across multiple departments. Develop, implement, and oversee the guest communication plan by team for all tailgate and event rental clients. Develop a team culture focused on poise, accountability, being detailed orientated and with high attention to hospitality. Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership. Responsible for Accounts Payable and Receivable for all properties/operations under your purview including tracking and reporting. Full ownership of pricing and discounts as approved by Vice President. Supervision and development of team members by providing consistent feedback in relation to key performance metrics and company expectations. Oversee recruiting and assist with corporate training when needed. Supporting company-wide initiatives and encouraging behavior that promotes adoption of initiatives, processes, and policies. OPERATIONS: Strategic planning and trend forecasting Budget oversight Ensure compliance with company-wide initiatives and processes/improvements. Manage and improve current systems including quality control, maintenance, inventory, and process management. Event Management: responsible for event layout, design assistance, and oversight of events operations; manage relationships with key vendors including rental, food and beverage partners. Asset Management: oversee all aspects related to facility management including warehouse organization and cleanliness, office organization and cleanliness, general facility maintenance and facility services such as cleaning, landscape and pest control; oversee and work with Operations personnel on all aspects of fleet management including cleanliness, maintenance, safety training, and security policy compliance; oversee and work with Operations personnel on all inventory maintenance, asset counts and repair schedules. Budget oversight for all expense line items including but not limited to hourly labor, game day expenses and overall office expenditures. Public relations and communication Become a visible representative of REVELXP by managing community relations with customers, university administration & athletic department. Manage all partner relationships with existing partners and key event rental clients. Attend community functions with executive management. KEY ACCOUNTABILITIES Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up. Ensure professional, accurate, and timely communication to complete tasks and resolve issues Analyze and problem-solve effectively and efficiently Work calmly and effectively in a fast-paced environment Establish and maintain positive relationships with internal and external customers. Maintain a high level of confidentiality in all tasks. Possess a high energy, strong desire to achieve top results with a charismatic, positive “can-do” attitude via the phone and in person. Use creativity to generate new, useful ideas and put them into practice. Maintain a positive attitude and openness to coaching in best practices. Requirements MINIMUM QUALIFICATIONS Bachelor's degree in business administration or a similar major and/or active progress towards a degree (or equivalent experience) is preferred. Knowledge of sports and the excitement surrounding in-person events is a plus. Demonstrated effective communication skills in verbal and written forms. Demonstrated proficiency in Microsoft Word and Excel. Five or more years of supervisory experience, with demonstrated ability to coach team members.
    $47k-91k yearly est. 14d ago
  • General Manager

    Scholar Hotels

    Manager job in State College, PA

    The position will be responsible for supervising/managing/overseeing the following departments: Rooms Division (Front Desk, Guest Services, Bell, Security and Concierge) Food & Beverage (Restaurant, Room Service, Banquets, and Kitchen), Sales, Accounting, Human Resources & training property wide. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Hotel Standards General Manager Job Requirements: Coordinate various Departments on behalf of VP of Operations. Experience supervising Front Office, Food and Beverage, Administration, and related Departments. Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property. Experience developing standards and operating procedures. Thorough understanding of yield management principles. Participate in meetings internally and externally to the property as required. Leadership Requirements: Ability to manage change effectively in a high paced luxury service environment. Provide leadership to the departments to achieve their goals and objectives. Communicate the goals and objectives and inspire employees to achieve those goals. Managerial Requirements: Clear, concise written and verbal communication skills. Ability to clearly and concisely present technical subjects. Demonstrate team building experience. Track record promoting an atmosphere of teamwork. Demonstrate ability to lead by example. Build morale and spirit. Participative management style. Use a "hands-on" approach to management. Solid career progression up through the ranks. Abilities to inspire, train, and develop people for promotion. Experience training and cross-training team members. Instill a guest service attitude in all team members. Instill a "can-do" attitude in team members. Coach team members how to resolve and de-escalate conflicts. Instill a calm, organized approach in all situations. Other Duties as required Business Skills: Strong technical skills. Excellent time management skills. Strong organizational skills. Excellent knowledge of computers. Strong customer service orientation and skills. Excellent listening skills. Exceptional detail in follow-up. Strong budgetary, projections, and cost control skills. Follow/enforce company policies and procedures. Resolve problems. Assume responsibility/accountability. Understand security requirements. Thorough understanding of HR requirements and regulatory agency requirements. Create courteous, friendly, professional work environment. Provide overall direction, coordination, and ongoing evaluation of operations. Creative problem-solving skills. Ability to quickly evaluate alternatives and decide on a plan of action. Think creatively. Forecasting skills. CERTIFICATES, LICENSES, REGISTRATIONS ServeSafe, RAMP training, CPR/First Aid, and valid driver's license PHYSICAL DEMANDS/ WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals must be able to lift up to 30lbs. Following proper lifting procedures. Must be able to stand for 8 hour shifts. Must be able to show leadership abilities. Must have organizational skills and quick decision maker
    $47k-91k yearly est. 28d ago
  • General Manager ( State College PA)

    Devita & Hancock Hospitality

    Manager job in State College, PA

    As a Wendy's Restaurant General Manager, you'll enjoy: Plenty of work-related perks such as medical, dental, vision, life insurance benefits, 401k with employer match, provided uniforms, meal discounts, and advancement opportunities. Overseeing operations, you will develop and mentor your team, and ensure a positive dining experience for your customers by monitoring and reinforcing food safety procedures, maximizing store sales and profit goals, maintaining QSR standards and ensuring the protection of the brand and assets. Our Restaurant General Managers (RGM) are the leader of the TEAM who establish the tone of the work environment, and the level of customer satisfaction! RGMs are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude Requirements: High School Diploma, or GED. College degree preferred. Three or more years' experience as Manager in the restaurant industry; or equivalent combination of education and experience Basic computer skills Problem solving skills, customer service and decision making Must be able to work a 5-day, 50 hour shift, including occasional weekends and most Holidays Maintain and enforce standard operating procedure of the company Must be able to properly lift, pull and push up to 25lbs Ability to travel to other restaurants, main office, meetings, etc. as needed Responsibilities include but are not limited to: Manages food and labor costs Trains, monitors, and reinforces food safety procedures Executes company policies and procedures Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits Provides proper training for team members Anticipates and identifies problems and initiates appropriate corrective action Hiring and developing employees, conducting new hire orientation, and developing the training plan for each new hire. Scheduling and deploying the team correctly, Addressing performance issues, retention of store management and crew Assisting in the resolution of customer issues CKA Management LLC is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
    $47k-91k yearly est. 60d+ ago
  • General Manager(04704) - 100 N Main Street

    Domino's Franchise

    Manager job in DuBois, PA

    Job DescriptionManagers must be adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business skills as a manager for Domino's Pizza by staffing your store, managing costs, and developing your team members all while in a fun and energetic environment. Must be 18+ years old - Build sales through establishing relationships with local businesses, churches, schools and residents
    $47k-90k yearly est. 60d+ ago
  • Assistant Operations Manager

    Beacon Mobility

    Manager job in Punxsutawney, PA

    Tri County Transportation Inc. About the Role The Assistant Manager will help move the operations team forward using sound management techniques and create an environment of success and positive reinforcement. Helping department managers and teams succeed in their daily tasks and ensuring timely delivery of services while maintaining a constant focus on safety are of paramount importance to the Assistant Manager role. Responsibility Profile: Ensure teams know their assigned job duties and responsibilities on a daily basis. Provide open communication to team members for transparency and mutual understanding. Help employees be successful in completing their daily tasks. Provide support to other managers, dispatchers, drivers, attendants, and other employees. Train employees on new programs as necessary. Provide feedback and coaching as necessary to ensure employees remain safe and compliant. Analyze reports and data to ensure accuracy. Attend meetings, conferences, and company events as necessary. Perform other duties as assigned. Qualifications Three (3) years of transportation working experience or equivalent. One (1) year of supervisory experience is preferred. High School Diploma. Knowledge of DOT and Safety regulations preferred. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Founded in 1964, Tri-County Transportation has spent the last six decades developing an expertise in catering to rural school districts. Tri-County provides a superior level of service to its customer districts through its premium fleet, well-maintained local facilities, and reliable and caring service.
    $44k-69k yearly est. Auto-Apply 60d+ ago
  • Assistant Manager

    Panera, Flynn Group

    Manager job in Altoona, PA

    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. **Position Description** Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. **No Fryers and No Late Nights.** We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top quality service experience for our guests + As a Manager at Panera Bread you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our Managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an outstanding opportunity to join a rapidly growing concept. **Essential Duties and Responsibilities** Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for Restaurant Managers: + Taking responsibility for the overall business performance of the restaurant, including ordering, scheduling, labor management, marketing, facilities management, bakery operations, and catering. + Analyzing and planning restaurant sales levels and profitability + Creating and executing plans for sustained profitability + Primary conduit of information between the associate and the management team + Retaining and developing the team members and managers + Manages a budget and controlling costs + Coordinating the entire operation of the restaurant during scheduled shifts + Greeting customers and doing table visits to ensure customer satisfaction + Inspire associates to have fun and be their authentic selves while generating high productivity + Coach and mentor associates through One-on-One's, Performance Documentation and Performance Reviews + Anticipates problems and takes action to prevent them + Serve as the primary resource for resolving associate questions + Serves as a primary specialist within the bakery‐cafe, ensuring associates are properly trained and fully competent in all aspects of food service and customer support: + Recruiting and training staff to meet staffing par levels + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. **Education and Experience** + At least 2-3 years Hospitality Management experience + A degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" **Perks for our employees:** + Competitive wages + Profit Sharing (varies by Market) + Meal Discounts + Medical, dental and vision insurance available the month after you start + 401(k) plan with a company match + Paid vacation + Development opportunities **Physical Standards:** + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the crucial responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $35k-66k yearly est. 60d+ ago
  • Assistant Manager

    Flynn Applebee's

    Manager job in Ebensburg, PA

    Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee's restaurants in 24 states. Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's. You will need to be team leader, excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it! Essential Duties and Responsibilities + Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit. + Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs. + Ensures the immediate response and correction of all verbal guest complaints to self and staff. + Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards. + Maintains departmental inventory levels. + Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks. + Effectively schedules employees to meet sales demands. + Maintains effective safety and security programs. + Promotes and leads restaurant organization, cleanliness and sanitation. + Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs. + Promotes quality recruitment and referrals of potential team member and management candidates. + Promotes Flynn | Applebee's training procedures for new managers. + Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems. + Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations. + Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development. + Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action. + Assures compliance with company policies, practices and procedures. + Responsible for controlling cost in assigned department. + Compliance with local, state and federal laws, regulations and guidelines. + Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion. + Responsible for preparing and submitting accurate daily paperwork. + Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards. + Provides a role model for managers and employees. + Develops self on all store related technology. + Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc. + Uses the Management Development Program for continuous growth of leadership skills and proficiencies. Education and Experience + At least 2-3 years restaurant management experience + Serve Safe Food and Serve Safe Alcohol Certifications also a plus Physical Standards: Must have the ability to: + Work various shifts ranging in hours, including weekends. + Stand and exert well-paced mobility for up to ten (10) hours in length. + Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment. **For a copy of Flynn Group's Workplace Privacy Notice, please visit** ************************************* Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $35k-65k yearly est. 60d+ ago
  • Assistant Manager

    Flynn Wendy's

    Manager job in Huntingdon, PA

    **Quality is our Recipe** here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be top-notch. Not only do we want you to provide customers with great-tasting food, but also with service that puts a smile on their faces and keeps them coming back for more. As an Assistant Manager, you will lead by example in your restaurant, coaching and developing team members so you and your store are successful. You will help run the business through high energy and standards. Effective time management, organizational skills, and communication skills are also essential. What else is in it for you? + Same Day Pay + Flexible Schedules + Growth and Development + Free Meals + Retirement Plan (eligibility requirements) + Group Health Insurance (eligibility requirements) If you're interested in joining an industry leader, apply now or visit ****************** to learn more about our company, our opportunities, and your future. For a copy of Flynn Group's Workplace Privacy Notice, please visit ********************************* We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.
    $36k-67k yearly est. 60d+ ago
  • Retail Associate Manager MCCONNELLSBURG | S 2nd St

    Arch Telecom 3.9company rating

    Manager job in McConnellsburg, PA

    Job Details Experienced MCCONNELLSBURG | S 2nd St [6DSS] - McConnellsburg, PA Undisclosed N/A Full Time Undisclosed $12.00 - $14.00 Base+Commission/month Undisclosed Undisclosed SalesJob Description We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ‘93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Assist Retail Store Manager is daily operations and coaching. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. Successfully identify and handoff small business leads. Develop strong peer relationships where we are all accountable for the company's success. Be willing to have a good time while providing first class customer experience The ideal candidate will bring: Leadership! Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. Being effective with operational, financial and performance management. Amazing communication skills, to your team and customers. Prior wireless sales experience. What's in it for you? Employee Stock Ownership Program (ESOP) Competitive hourly pay Bonus earnings Automatic raises when reaching attainable milestones Exciting opportunities for career advancement A culture of care & excellence Health Benefits for Full Time Employees What “must haves” do you need? Be at least 18 years of age High school degree or GED Ability to stand for long periods of time Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (40 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $25k-34k yearly est. 53d ago
  • Assistant Manager Uptown Cheapskate State College

    Uptown Cheapskate State College

    Manager job in State College, PA

    Do you live and breathe fashion? Are you organized, responsible, and have a desire to lead by example? Then working at Uptown Cheapskate as an assistant manager is JUST what you are looking for! Uptown Cheapskate is a buy-sell-trade fashion store for young adults. We carry thousands of mall and luxury brands at up to 80% off regular retail prices. We aim to make fashion more sustainable by giving life to gently used clothes and shoes that aren't being worn anymore. We're looking for a part-time Assistant Manager to join our team. Leadership experience is appreciated, but not required. We are looking for people with the ability to lead, the willingness to learn, and the commitment to improve our store performance. Responsibilities: Provide excellent customer service and encourage employees to do the same Assist in the training of existing and new staff, demonstrating quality work to lead by example Managing back stock and inventory Make multiple daily posts on our social media pages (reels, posts, and stories) Presort and buy incoming clothes, shoes and accessories brought in from vendors (people from the community who want to sell to us) Organize racks, merchandise clothing, tag and process product Ring out customers on the register and teach them how to sell to us Benefits: Monthly sales bonus potential 30% employee discount Compensation: $13.00 - $15.00 per hour Do you know fashion? Do you love finding a great deal? Are you committed to sustainability? If so, come join the Uptown Cheapskate Team! We are looking for friendly, highly motivated people to join our crew of Fashion Consultants. Uptown Cheapskate is an exciting retail store concept that sells quality clothing brands at affordable prices. Every month, our franchise stores buy and resell thousands of clothing items that have been gently used at a fraction of the prices originally charged. That's why Uptown Cheapskate is such an effective idea that resonates with customers of every income bracket and style persuasion. Our stores feel more like a boutique than a thrift shop, allowing more people to feel comfortable shopping second-hand. At Uptown Cheapskate, we have a passion for sustainable fashion. We are dedicated to reducing the impact of the fashion industry on the planet by being green 365 days per year. When you support resale, you're not just being good on your wallet - you're giving back to the environment and contributing to an economy that is sustainable and green. Since 2015, Uptown Cheapskate has joined forces with Kid to Kid and build On across the nation to raise money to build schools in developing countries. With the support of tens of thousands of customers all across the nation, we've far surpassed our initial goal and have raised over $600,000 and funded 18 schools (and counting!). With your help, communities in Mali, Burkina Faso, Senegal, Haiti, Nepal, Malawi, and Nicaragua now have the facilities that they need to educate their children for years to come. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to BaseCamp Franchising Corporate.
    $13-15 hourly Auto-Apply 60d+ ago
  • Assistant Manager

    Rural King Supply 4.0company rating

    Manager job in Duncansville, PA

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $32k-43k yearly est. 10d ago
  • Customer Service Manager, State College, PA

    Overhead Door Corporation 3.8company rating

    Manager job in Lewistown, PA

    The Division: Our Access Systems Division Overhead Door channel has a nationwide network of over 450 Overhead Door distributors leading the way with innovative solutions and unmatched installation, service, and support. ********************************* Our Wayne Dalton channel has a nationwide network of over 2,700 dealers with its portfolio of quality, innovative products, Wayne Dalton effectively serves customer needs in North America. ***************************** Duties/Responsibilities: Manages customer care representatives and assigns work to all functions of customer service. * Maintain an accurate account of incoming/outgoing customer calls. * Collect and analyze call center statistics/customer service metrics. * Process parts orders, replacement orders, and no-charge warranty orders. * Responsible for the maintenance, compliance to, and periodic update of the Customer Service Standard Operating Procedures. * Develops and maintains an effective department through proper selection, training, and assignment of personnel. * Investigate and respond to customer order/billing inquires. * Provide warranty information and assistance. * Directs meetings to resolve problem accounts and quality problems. Coordinates schedule changes with salespeople, customers, and company departments, for the timely shipment of products according to customer requirements. * Provides field technical services to customers in compliance with contract requirements, including installation and maintenance. * Works with distributors to inform them of unit prices, shipping dates, anticipated delays, and backorders. * Perform all other tasks as assigned by the management team. Qualifications: * Ten years of customer service or telephone experience/employment in a technical manufacturing environment. At least 5 years in a leadership role in a manufacturing customer service environment.. * A positive, extremely professional individual with high integrity and a strong work ethic. Honor confidentiality of proprietary Company information. * Must have excellent written and verbal communication skills. Strong presentation skills with the ability to demonstrate our brand to small and large groups with marketing tools and manuals. Good listening skills. * Ability to participate as a team member on projects that involve or impact the entire Company's activities. * Customer service orientation and emphasis on results, diplomacy, multitasking, and priority setting. * Must possess computer proficiency in MS Office (Microsoft Word, Excel, PowerPoint, and Outlook). Experience with Customer Relations Management Software required; Oracle CX preferred. Educational Requirements: * Minimum of an associate's degree with three years experience in customer service or six years experience in customer service or related roles
    $54k-71k yearly est. Auto-Apply 47d ago
  • General Manager(Huntingdon PA)

    Devita & Hancock Hospitality

    Manager job in Huntingdon, PA

    Title: QSR Restaurant General Manager Status: Full-time, As a QSR Restaurant General Manager, youll enjoy: Plenty of work-related perks such as medical, dental, vision, life insurance benefits, 401k with employer match, provided uniforms, meal discounts, and advancement opportunities. Overseeing operations, you will develop and mentor your team, and ensure a positive dining experience for your customers by monitoring and reinforcing food safety procedures, maximizing store sales and profit goals, maintaining QSR standards and ensuring the protection of the brand and assets. Our Restaurant General Managers (RGM) are the leader of the TEAM who establish the tone of the work environment, and the level of customer satisfaction! RGMs are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. A successful candidate will have strong leadership and communication skills, a track record of people development, and a positive attitude Requirements: High School Diploma, or GED. College degree preferred. Three or more years' experience as Manager in the restaurant industry; or equivalent combination of education and experience Basic computer skills Problem solving skills, customer service and decision making Must be able to work a 5-day, 50 hour shift, including occasional weekends and most Holidays Maintain and enforce standard operating procedure of the company Must be able to properly lift, pull and push up to 25lbs Ability to travel to other restaurants, main office, meetings, etc. as needed Responsibilities include but are not limited to: Manages food and labor costs Trains, monitors, and reinforces food safety procedures Executes company policies and procedures Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits Provides proper training for team members Anticipates and identifies problems and initiates appropriate corrective action Hiring and developing employees, conducting new hire orientation, and developing the training plan for each new hire. Scheduling and deploying the team correctly, Addressing performance issues, retention of store management and crew Assisting in the resolution of customer issues Our Client is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
    $47k-91k yearly est. 60d+ ago
  • Assistant Manager

    Flynn Applebee's

    Manager job in State College, PA

    Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee's restaurants in 24 states. Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's. You will need to be team leader, excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it! Essential Duties and Responsibilities + Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit. + Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs. + Ensures the immediate response and correction of all verbal guest complaints to self and staff. + Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards. + Maintains departmental inventory levels. + Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks. + Effectively schedules employees to meet sales demands. + Maintains effective safety and security programs. + Promotes and leads restaurant organization, cleanliness and sanitation. + Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs. + Promotes quality recruitment and referrals of potential team member and management candidates. + Promotes Flynn | Applebee's training procedures for new managers. + Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems. + Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations. + Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development. + Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action. + Assures compliance with company policies, practices and procedures. + Responsible for controlling cost in assigned department. + Compliance with local, state and federal laws, regulations and guidelines. + Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion. + Responsible for preparing and submitting accurate daily paperwork. + Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards. + Provides a role model for managers and employees. + Develops self on all store related technology. + Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc. + Uses the Management Development Program for continuous growth of leadership skills and proficiencies. Education and Experience + At least 2-3 years restaurant management experience + Serve Safe Food and Serve Safe Alcohol Certifications also a plus Physical Standards: Must have the ability to: + Work various shifts ranging in hours, including weekends. + Stand and exert well-paced mobility for up to ten (10) hours in length. + Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment. **For a copy of Flynn Group's Workplace Privacy Notice, please visit** ************************************* Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $36k-68k yearly est. 60d+ ago
  • Assistant Manager(04879) - 738 Valley Street

    Domino's Franchise

    Manager job in Lewistown, PA

    ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-68k yearly est. 60d+ ago
  • Assistant Manager

    Rural King Supply 4.0company rating

    Manager job in Ashville, PA

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $32k-43k yearly est. 10d ago

Learn more about manager jobs

How much does a manager earn in Altoona, PA?

The average manager in Altoona, PA earns between $45,000 and $121,000 annually. This compares to the national average manager range of $37,000 to $92,000.

Average manager salary in Altoona, PA

$74,000
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