Manager and event coordinator job description

Are you passionate about providing great food and hospitality? Do you enjoy working in a Team environment?

Uccello’s Hospitality Group is looking for an energetic individual who is resilient, passionate, and committed to always going above and beyond expectations for our team and guests to fill the role of Hospitality Manager and Event Coordinator.
A Little About Us


Uccello’s Hospitality Group
is a West Michigan staple, locally and family owned, founded on Italian family values. UHG operates 8 restaurants in the Greater Grand Rapids area and strives to save a place for everyone at its table. Faro Uccello, Founder of UHG, opened the first Uccello’s Ristorante in 1996. Uccello’s has since grown into 6 successful locations. In 2016, UHG launched a fast-casual concept, Herb & Fire Pizzeria, and has since added a second location.


Core Values:
Resilient: Adaptable and flexible, grace under fire, create positive change Committed: Give more than expected, never compromise on our Quality and Reputation Hospitality Driven: We care for each other, we care for our Guests, we care for our community, we care for our vendors. In that order. Seek First to Understand: actively listen, think Win/Win Humbly Confident: Open and honest, balanced ego, no arrogance, doing good while being good Do the Right Thing: Trust, respect, and integrity in all of our relationships.
UHG’s Core Values guide us each day, in every scenario. Living by these values ensures that we are living up to our niche which is “Providing Great Food and Hospitality.”

Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in overall sales, costs, team member retention, guest service and satisfaction, food and beverage quality, cleanliness and sanitation.

Duties & Responsibilities: (Including but not limited to)
Understand completely all policies, procedures, standards, specifications, guidelines and training programs. Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards. Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of team members and creating appositive, productive working environment. Plan, set up and execute all events and caterings Have constant direct communication with the General Manager and Chef on upcoming events and caterings
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Fill in where needed and assist all team members to ensure guest service standards and efficient operations. Continually strive to develop the team members in all areas. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. Be knowledgeable of restaurant policies regarding personnel and operations. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, team members and guests. Understand completely all policies, procedures, standards, specifications, and guidelines.


Qualifications:
Be 21 years of age. Be able to communicate and understand the predominant language(s) of the restaurant’s operating area. Have knowledge of service and food and beverage, generally involving at least three years of experience in full service, casual dining. Have knowledge of full service events and caterings Have experience using Tripleseat (preferred) Experience with full service alcohol serving facilities is desirable. Possess excellent basic math skills and have the ability to operate a POS system. Have basic computer knowledge in Microsoft Office and the use of email. Be able to work in a standing position for long periods of time. Be able to reach, bend, stoop and frequently lift up to 50 pounds. Availability on Nights and Weekends
Compensation and Benefits
An outstanding culture with a local, family-owned company Complimentary dining experiences at all of our restaurants for you and your guests. Paid Maternity and Paternity Leave Simple IRA with a 3% Company Match Medical, Dental, Vision, Life Insurance for Full Time Managers Employee Assistance Program Tuition Discount at Davenport University A weekly paycheck! Potential- Our company growth and leadership development program will help you achieve your career goals.



Uccello’s Hospitality Group does not discriminate in employment against persons based on age, color, disability, gender, gender identity/gender expression, genetic information, familial status, height, marital status, national origin, political persuasion, race, religion, sex, sexual orientation, veteran status, or weight. Applicants must be legally permitted to work in the United States and can pass a background and history check in keeping with federal and state regulations.

Have you ever envisioned leading a team to success or dared to help manage a million-dollar business? Well here's your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We'll provide you with an awesome training program, great mentors and an exceptional team that will help you launch your career. The rest is up to you!
What's in it for you!

We offer eligible Employees the following Benefits/Perks:

* Medical + Dental + Vision Insurance
* 401(K) Plan with match and immediate vesting
* Flexible Spending Accounts
* Basic Life and AD&D/Long Term Disability
* Tuition Reimbursement Program (General Manager and Assistant Manager only)
* Meal Discounts

General Manager Job Summary:

* Manages, coaches, recognizes performance, directs activities and establishes priorities for Assistant Managers, Shift Leaders, and Crew members for efficient and effective restaurant operations.
* Measuring, creating and ensuring exceptional guest experiences
* Coordinating and implementing new product introductions and procedures in the restaurant
* Ensuring execution and compliance with all security, food safety, quality, and cleanliness standards
* Maintaining cost controls and meeting the sales/profit goals
* Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files
* Leading restaurant management team in recruitment, selection, hiring, retention, employee relations and corrective action
* Ensuring a respectful and diverse workplace exists in the restaurant

Requirements:

* Experience: Must be an EPL Assistant Manager or have the equivalent of 2 years or more of management experience, preferably in a restaurant environment. Familiarity with Point-Of-Sale systems is desired.
* Education: High school diploma or equivalent (GED) preferred, and college education desired
* Communication: Excellent written and verbal English communication skills (second language a plus)
* Competencies: Basic math and computer skills, and strong interpersonal and conflict-resolution skills
* Driving/Vehicle: Must be at least 18 years old and possess a valid driver's license and a reliable vehicle that may be used for company business.
* Food Handler Card: Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable
* Physical Demands: The General Manager regularly stands, walks, talks, hears, uses close and distance vision, tastes or smells, lifts 20 lbs., and repetitively reaches/handles/feels/grasps objects with their hands. The position occasionally stoops/kneels/crouches/crawls and lifts objects weighing up to 40 lbs.

Job Details:

* Work Hours: Full-Time schedule, and may work any shift including opening, mid-day, and closing. The great news is that our restaurants are not open 24 hours!
* Career Advancement/Career Plan: We promote heavily from within, so from a GM you can develop to become an Area Leader, then Director of Operations, and beyond!
* Work Attire: EPL logo'd shirt will be provided, and black slacks and no-slip shoes are required
* Ensuring a respectful and diverse workplace exists in the restaurant

Company & Culture

For over 35 years El Pollo Loco continues to dominate the market in delivering the best citrus-marinated fire-grilled chicken. We opened our first restaurant in 1980 in Los Angeles, and today we are over 450 restaurants strong and still growing! From our products to our people, we're truly amazing!

Other details

* Pay Type Hourly

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Job DescriptionSalary:

BioInnovation Labs (BioLabs), established in 2009 and headquartered in Cambridge, MA, is the premier network of co-working spaces for life science startups. We are enabling innovators to make the world a better place through our lab spaces and unique community. Through a rapidly growing network of global locations (currently 11 in the US and 3 in Europe), our collaborative lab space model is uniquely designed for scientific entrepreneurs to test, develop, grow, and commercialize their game-changing ideas. Each location supports entrepreneurial scientists with premium, fully equipped, and supported laboratory and office spaces alongside unparalleled access to capital and industry partners.

ROLE OVERVIEW

Reporting to the Site Director, the Events Manager/Coordinator at BioLabs@NYU Langone located in New York City, NY , is the primary contact for sponsors, BioLabs employee, and resident companies, ensuring high-quality events and programming are executed smoothly and professionally. BioLabs seeks employees willing to do what it takes to get the job done in a busy and challenging scientific environment.

Key areas of responsibility include

• Coordinate and plan meetings with BioLabs employees, sponsors, and vendor partners
• Lead the planning, coordination, and execution of resident-only and public events, designed to promote collaboration, resident networking, and a fun atmosphere
• Help create, coordinate, and manage event presentation content
• On-site coverage and troubleshooting during all events
• Create and maintain standardized event documents and post event engagement surveys.
• Organize and compile event data metrics
• Manage and coordinate event budgets.
• Coordinate preparation for mailings and meetings, including printing of name tags, attendee lists, marketing materials, etc.
• Manage digital communications on past and upcoming events on website, portal, digital signage, and social media
• Create and distribute a recurring digital newsletter for residents to communicate events, announcements, sponsor, partner and resident highlights, and other content as decided with local team
• Help manage concierge and café services and systems
• Increase mailing lists membership and public awareness of site program and activities through community engagement on social media, event attendance and other activities.
• Manage and maintain resident and community member databases.
• Website and digital community communication interfaces.
• Help acquire, build, and refine brand and brand assets based on already established guidelines.

Specific Qualifications

• Ability to work independently, with little direction
• Responding to and acting on member and public feedback
• Confidence and maturity in dealing with high‐level public and private officials
• Highly organized and flexible with experience supporting multiple projects
• Ability to manage multiple tasks while meeting or beating deadlines
• Demonstrated excellent written and oral communication skills and polished and professional demeanor
• Customer service focus

Education & Requirements

• Bachelor's degree
• Minimum of three (3) years' experience in event coordination or event administrative support
• Ability to travel to BioLabs locations (United States and outside U.S.)

Compensation/Benefits

• Salary commensurate with experience and qualifications
• 401(k) and full benefits package
• Annual reviews with increases for those on track with strong performance

Work is performed during regular work hours and will require evening and/or weekend hours to support active resident activities and on-site emergencies.

BioLabs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.