Manager Applications Development remote jobs - 1,385 jobs

Job Title: ISO Technology Project Manager Duration: 12+ Months (Extendable) ("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”) A reasonable, good faith estimate of the minimum and maximum hourly rate on W2 for this position is $65 to $75 with limited benefits. Job Description: Role Description Lead Agile development projects independently with minimal assistance or lead sub-projects with guidance from a Portfolio Manager. Projects must meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, and quality. Responsibilities Project Management Serves as project leader of standing agile teams who work across the Technology organization from development teams through all functional / shared service areas to plan, coordinate, and execute value delivery of various business and technical initiatives; manages dependencies across teams as needed for successful delivery of cross-team initiatives. Manages planning, estimation, and delivery of software and technology delivery projects using practices outlined by the ISO Technology PMO and other practices outlined through collaboration with other leaders in Technology. Drives technology initiative planning and estimation of all sizes, tracking of key milestones and deliverables, and ensures effective communications of projects with stakeholders in ISO including business partners and technology. Effectively manages expectations of all stakeholders on milestones and deliverables using data where appropriate. Works closely with product owners to ensure the team strives to achieve shared understanding of deliverables' scope from the project / release planning level to work item level in the teams' product backlogs. Also ensures a healthy product backlog that is continuously being refined and prioritized through collaboration with our business partners. Leads and oversees software release planning - ensures smooth planning, collaboration, communication, and execution of UAT and Production application deployments of value to customers and users. Effectively manages, plans for, and mitigates risk to projects; relentlessly tracks down resolutions to critical issues or escalates when necessary. Works with teams to ensure technology's organizational standards, tools, and best practices are implemented appropriately such as status reporting, KPIs and metrics, operational processes, time reporting, project reporting, and team level annual budgeting. Where engaged in programs, collaborates with project and portfolio management colleagues in the business to coordinate and effectively manage development deliverable timelines, risks, and issues across the broader organization to manage other non-tech workstreams needed for successful delivery of value to our customers. Agile & Scrum Works with other leaders in technology to create an environment that encourages team growth, a culture of continuous improvement, and leads teams to towards high levels of performance and delivery excellence. Coaches and guides teams on the importance of agile values and principles to build culture of self-organization, collaboration, empowerment, transparency, and how the scrum framework should be adopted in practice. Diligently performs the role of scrum master for their teams to ensure teams are appropriately leveraging the roles, ceremonies, and artifacts of the scrum framework; also shields teams from impediments and resolves them quickly when they arise. Skills and Knowledge A working knowledge of Agile Project Life Cycles (Scrum, Kanban) and tools (Confluence, Jira) Ability to identify issues, propose solutions to the management and lead the effort in resolving the issues. Excellent interpersonal skills, demonstrated ability to use influence to keep teams focused and resolve conflicts Familiarity with basic development technologies and skills Ability to negotiate in reference to time management and deliverables. PMP or Prince2 certification Preferably Scrum or SAFe certification Experience 7-10 years of proven experience in software development industry 4-6 years of proven experience serving as Project Manager or ScrumMaster for Software Development Team Engaged as a productive member of a project team, using agile methods. Experienced ScrumMaster, with ability to recognize obstacles as they impede the team's progress Demonstrated an understanding of Project Management concepts. Identified and managed risks and opportunities within a project.

VesuvITas is a trusted Contact Center Solutions and Consulting company with nearly 30 years of industry expertise, specializing in enhancing customer experiences through innovative and tailored approaches. Known for its five pillars-Contact Center, Customer Experience, Security, Analytics, and Cloud Migration-VesuvITas provides vendor-neutral and customer-centric solutions for businesses of all sizes. The organization focuses on designing comprehensive solutions that integrate people, process, and technology to optimize operations and boost customer satisfaction. By delivering secure and personalized customer experience technologies, VesuvITas fosters brand loyalty and drives business success. Role Description This is a full-time hybrid role for a Contact Center Technical Project Manager based in Deerfield Beach, FL, with some remote work flexibility. The role involves managing and overseeing contact center projects, developing and executing project plans, ensuring that deliverables meet business needs, and maintaining strong communication with stakeholders. The successful candidate will lead teams, analyze complex processes, and manage timelines, budgets, and resources to drive project success. Qualifications Strong Project Management and Program Management skills, including experience managing multiple projects and ensuring successful delivery. Proven Team Leadership and the ability to foster collaboration and motivate team members. Excellent Analytical Skills and the ability to solve complex problems and make data-driven decisions. Exceptional Communication skills, with the ability to effectively convey information to diverse stakeholders. Experience with contact center technologies, cloud migration processes, and a focus on customer experience is highly desirable. Understanding of security requirements in industries such as PCI, cyber, and HIPAA is a plus. Ability to operate in a hybrid work environment with adaptability for part-time remote work. Bachelor's degree in a related field such as Business, Technology, or Communications, or equivalent professional experience. Job Responsibilities · Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline. · Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation. Must be able to manage complex spreadsheets, Gantt Charts, and other PM software. · Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables. · Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements. · Analyze economics of project plans and provide actionable feedback relating to cost benefit and return-on-investment standards. · Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes. · Oversee acquisition of resources and materials as needed before and during projects by talking with customers, team members, managers, and in-house accountants and negotiating price and payment agreements with vendors. · Anticipate details of future projects by communicating directly with customers and staying informed of relevant trends and industry news. · Project stakeholder management Job Skills & Qualifications Required: · 5 or more years of Contact Center technology consulting or Contact Center project management experience · Minimum 7 years project management experience in the IT field, including implementation work for Unified Communications, Telecommunications, and Contact Center related work. and interactions with customers · PMP (Project Management Professional) certification/ CSM (Certified Scrum Master) certification or other certifications · Extensive leadership experience and strong teaming abilities · Excellent problem-solving skills · Expert with Microsoft applications, including Word, Excel, Power Point, Project or related Agile software solutions Preferred: · Advanced knowledge of project management methodologies (Agile, Waterfall, and Hybrid) · Experience Running Agile Projects · Experience managing IT project across multiple industries (healthcare, banking, education, retail, utilities, etc.) · Experience working in a Contact Center · Bachelor's degree in engineering, computer science or related field, or equivalent work experience

A biosciences company is seeking a Technical Project Manager to lead complex initiatives in software development. This remote role involves coordinating project efforts across engineering, managing risks, and ensuring adherence to quality standards. The ideal candidate has a strong technical background, 5-7 years in project management within biotech, and exceptional communication skills. Join us to make a significant impact in precision medicine. #J-18808-Ljbffr

A leading healthcare company is seeking a Director of Strategy and Special Projects to lead initiatives within DSD. This fully remote position requires advanced analytical skills and experience in a consulting or corporate environment. You will drive strategy development and support volume growth and site expansion. Ideal candidates will hold a Master's degree and possess excellent communication skills. Join us in our mission to improve patient care nationwide. #J-18808-Ljbffr

A leading health services organization is seeking a Lead - Finance Special Projects to drive process improvements within the Finance function. This position requires collaboration with Finance leadership to optimize operations and promote technology adoption. Candidates should have a Bachelor's degree in Finance or related field and extensive experience in benchmarking and project management. This role involves creating project plans and tracking progress to ensure successful project delivery. Various benefits and a compensation range of $94,900 - $130,500 annual are offered. #J-18808-Ljbffr

About the job Hi, this is Eric 👋 We're hiring a stellar Technical Program Manager to join our engineering org at Basil Systems. The Role At basil, we're seeking a Technical Program Manager to serve as the connective tissue between product strategy and engineering execution. As our engineering team grows and takes on increasingly diverse technical initiatives, we need someone who can ensure our product vision translates into clear, documented engineering work while maintaining team coordination across our fully remote team. You'll partner closely with our product leadership to bridge the gap between strategic vision and tactical execution, acting as the first point of contact for engineering questions and ensuring nothing falls through the cracks as we continue to scale. Key Responsibilities Clarify and document product requirements so engineers have complete context before development starts. Act as the go-to liaison between product and engineering, translating vision into clear, actionable specs. Coordinate across projects and teams to track dependencies, avoid duplication, and ensure smooth communication. Create lightweight processes and accountability systems that balance structure with startup speed. Support strategic planning by aligning the technical roadmap with product priorities and identifying capability gaps. Role Requirements 3-5+ years as TPM, preferably at early-stage startups (Series A-B) Deep technical fluency Exceptional written communication and documentation skills Comfortable building processes from scratch in ambiguous environments Experience with GitHub, issue tracking, and technical documentation Startup mentality-resourceful, scrappy, comfortable with uncertainty Nice-to-Haves Former engineer who transitioned to TPM Background at small startups with right-sized process expectations Can proactively fill gaps without constant direction This role might not be for you if... You're a heavy process advocate and want enterprise-grade Scrum or rigid methodologies You have a need for perfect clarity before taking action You have a big company mindset What We Offer Competitive salary Health and vision benefits Attractive equity package Flexible work environment (remote-friendly) Opportunity to work on impactful projects that are helping bring life-saving medical products to market Be part of a mission-driven team solving real healthcare challenges at a critical scaling point Our Culture At Basil Systems, we value flexibility and support a distributed team. We actively employ and support remote team members across different geographies, allowing you to work when, where, and how you work best. We are committed to building a diverse, inclusive, and safe work environment for everyone. Our team is passionate about using technology to make a meaningful difference in healthcare. How to Apply If you're excited about this opportunity and believe you'd be a great fit for our team, please send your resume and a brief introduction to *****************************. Basil Systems is an equal opportunity employer. We welcome applicants of all backgrounds and experiences. Featured benefits Vision insurance, Medical insurance, Dental insurance, 401(k)

V7 At V7, we're building AI platforms that help humans do their best work, at incredible scale and speed. Our mission is to turn human knowledge into trustworthy AI, making complex tasks faster, smarter, and more accurate. We're growing fast, backed by leading investors and AI pioneers (including the minds behind Transformers and Gemini). V7 turns human knowledge into trustworthy AI, powering products that solve our hardest problems. Our platform lets customers build no-code AI workflows that solve knowledge work with V7 Go, and leverage expert humans to improve frontier AI model knowledge with V7 Darwin. V7 were recently ranked No 1 in Sifted's top B2B companies for 2024 and raised a $33m Series V7 Go is the flagship document processing and workflow automation platform featuring specialized AI agents for finance, insurance, legal, and real estate. V7 Darwin is the computer vision data labelling platform for training custom AI models. About the role The Services Project Manager is responsible for the successful planning, execution, and completion of projects according to scope, time, and budget. This role requires a strong understanding of project management methodologies, as well as the ability to lead and motivate teams to achieve project objectives. Communication, and management of data, to all stakeholders is critical. What you'll be doing Understand and agree client requirements to create detailed project plans, and track progress Negotiate and conclude commercial agreements with clients and third-parties for optimal revenue growth. Assist the account management team with uncovering new projects Manage multiple projects simultaneously Use appropriate project management tools to monitor and control project progress Manage project resources effectively Hire a flexible workforce across multiple disciplines, give and monitor clear instructions, and ensure payment is accurate and timely Identify and manage project risks Establish and maintain relationships with clients and stakeholders at all levels of the hierarchy Ensure project deliverables meet high quality standards whilst managing project budget and ensure profitability Coordinate internal resources and third-party vendors for the flawless execution of projects Prepare regular project reports for internal team members and management, that support regular catch-ups Provide leadership and motivation to project teams Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion Identify and resolve issues and conflicts within the project team Develop best practices and AI tooling for project executionand continuous improvement Who you are 5+ years proven experience as a Project Manager in a services lead or SaaS business Strong leadership skills Excellent client facing and internal communication and interpersonal skills Ability to manage multiple projects simultaneously Strong organizational and time management skills Proficiency in project management software (e.g., MS Project, Asana, Trello) Bachelor's degree in Business Administration, Project Management, or related field Proficient with modern project management software (we use ClickUp and HubSpot) You're fluent in English (second language a benefit) Experienced in managing AI projects would be nice to have, but a keen interest in working within the AI industry is super important V7 champions equality and inclusion because diverse teams build better products. Don't check every box? Apply anyway - we value what makes you unique and will support you through the process, just let our Talent team know how they can help. #J-18808-Ljbffr

Senior Director, Software, Platform EngineeringPacBio (NASDAQ: PACB) is a premier life science technology company that designs, develops, and manufactures advanced sequencing solutions to help scientists and clinical researchers resolve genetically complex problems. Our mission is to enable the promise of genomics to better human health. Genomics is core to all biological processes, and our advanced genomics tools provide scientists and clinical researchers the insights to better understand biology and health. We are now entering the century of biology and genomics is at the heart of the next revolution. Become part of the new paradigm in gene sequencing and help shape the future of genomic study by joining the PacBio team As the Senior Director of Platform Engineering at PacBio, you will lead the teams responsible for designing, building, testing, and maintaining the platform software and infrastructure that power our next-generation sequencing systems. Your mission is to enable reliable, scalable, secure, and high-performance software delivery across the organization. You will oversee Platform Engineering and Software QA, ensuring that both development enablement and quality assurance functions work cohesively to deliver world-class software. You will collaborate cross-functionally with development, verification/validation, manufacturing, and IT teams to ensure software quality, security, reproducibility, and operational excellence. Your leadership will directly impact the efficiency, reliability, and performance of PacBio's sequencing instruments - empowering scientists and researchers worldwide.Responsibilities:* Define and execute the vision and roadmap for platform engineering and software QA in alignment with company and R&D goals* Provide technical leadership and strategic direction across platform, infrastructure, DevOps, QA, and secure software development functions* Lead, mentor, and develop a high-performing team of platform and software QA engineers* Drive continual improvement in software delivery efficiency, reliability, and scalability* Own and evolve the software delivery pipeline, including build systems, packaging, deployment, and release management* Establish and enforce secure development and QA practices, vulnerability management, and compliance with internal security standards* Implement and optimize CI/CD pipelines, test automation frameworks, and branching/versioning strategies* Oversee the development and execution of a comprehensive software QA strategy, ensuring appropriate levels of verification, validation, regression, and performance testing across all product lines* Define and enforce best practices for source control, build orchestration, and environment management* Collaborate with development, IT, V&V, and manufacturing teams to streamline handoffs and enhance integration processes* Oversee OS configuration, performance tuning, and system-level optimization for sequencing instruments and supporting platforms* Foster a culture of collaboration, transparency, and technical rigor across the software organization Required Qualifications: * Bachelor's, Master's, or Ph.D. in Computer Science, Computer Engineering, or related discipline* 10+ years of software engineering experience, including 3+ years in a senior leadership role (Senior Manager, Director, or equivalent)* Experience leading multi-disciplinary software organizations including platform engineering, DevOps, or software QA teams* Strong understanding of software architecture, quality assurance principles and development best practices* Track record of delivering high-quality software systems in complex, multidisciplinary environments* Familiarity with regulatory compliance frameworks relevant to software development and experience working with Quality & Regulatory teams* Hands-on experience with CI/CD pipelines, automated testing, and release engineering* Experience in Linux systems administration, bash scripting, OS configuration, and performance tuning* Familiarity with secure development practices and testing and tools for vulnerability detection and remediation* Proficiency in one or more programming languages (e.g.; C++, Python, C#)* Familiarity with containerization and orchestration tools (Docker/Podman, Singularity)* Strong problem-solving, analytical, and cross-functional communication skills* Knowledge of Agile software development and QA methodologies* Experience in debugging hardware and software issues in complex computer systems with a deep understanding of system-level interactions* Strong communication skills and ability to work closely with other teams and stakeholders Preferred Experience: * Understanding of automation, infrastructure-as-code, and configuration management tools (e.g., Ansible, Puppet, Chef)* Experience developing software for scientific instrumentation or regulated domains (biotech, medical devices, life sciences)* In-depth knowledge of Linux internals and distributed systems* Experience leading platform modernization or cloud transformation initiatives* Demonstrated success in improving software delivery, platform reliability, and quality practices* Understanding of FDA regulated processes Candidates must have current authorization to work in the United States without the need for present or future sponsorship. Non-Field Based Employees are required to be onsite Monday-Thursday (Friday work from home). Depending on the role, some employees may be required to be 100% onsite.You may be required from time to time to visit and work at PacBio locations and for such times as the Company considers necessary for the proper performance of your duties.All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.#LI-Onsite*Salary Range:*$259,100.00 - $388,700.00To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at PacBio. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. PacBio does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, PacBio employees or any other company location. PacBio is not responsible for any fees related to unsolicited resumes/applications.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ************, or ****************************** for assistance.### Visit our following pages for more information on:At PacBio, we're all on a mission to enable the promise of genomics to better human health. It's what fuels us every day. Our team is passionate about catalyzing scientists pursuing biological discoveries, and we're looking for exceptional individuals like you to join us. If you're interested at being at the intersection where health and technology come together, then consider joining our team. We look forward to meeting you. **CORE VALUES:****BE CURIOUS**. Our future depends on it.**DELIGHT OUR CUSTOMERS**. We strive to get it #J-18808-Ljbffr

A leading software development firm is looking for a Project Manager to coordinate software development projects. This fully remote role focuses on managing project timelines and delivering custom technology solutions. The ideal candidate should have at least 5 years of experience in project management, excellent leadership skills, and familiarity with Agile methodologies. Benefits include paid time off, training, and profit sharing. #J-18808-Ljbffr

IDR is seeking a IT Program Manager (Healthcare) to join one of our top clients for a Direct Hire opportunity in the Dallas, TX area. The IT Program Manager oversees end-to-end delivery of strategic clinical initiatives across assigned service lines, ensuring programs achieve targeted business outcomes. Partnering closely with Portfolio Owners, this role bridges strategy and execution-guiding teams from ideation through implementation, operational support, and KPI measurement. Requirements for the IT Program Manager (Healthcare): 8+ years of large scale and complex project implementation exp focused on clinical solutions within healthcare. 2+ years of strategic program management exp, managing multiple projects simultaneously. Expertise in EHR systems is a must What's in it for you? • Competitive hourly rate • Opportunity to work with a leading healthcare organization • Flexible schedule, with remote work options after initial 3-month period Why IDR? • 20+ years of proven industry experience in 4 major markets • Employee Stock Ownership Program • Dedicated Engagement Manager committed to your success

About SINAI SINAI is a San Francisco-based climate technology company helping enterprises measure, analyze, and reduce carbon emissions. Our platform supports complex reporting, modeling, and regulatory workflows that enable companies to meet ambitious decarbonization targets. We value ownership, collaboration, and pragmatic execution. We look for leaders who care deeply about people, create clarity in ambiguous environments, and help teams deliver reliable software without unnecessary process. The Role We're hiring a mid-level Engineering Manager to support the growth of our Engineering organization. This is a newly created role, designed to split management responsibilities as the team scales. You'll manage a cross-functional team of Frontend Engineers, Backend Engineers, and Quality Engineers, with a strong focus on predictable delivery, team health, and execution quality. You'll partner closely with Tech Leads, Product Managers, and the Engineering Director to ensure the team ships reliably while continuing to improve how we work. This role is people-first, but not hands-off. You'll spend up to 40% of your time contributing code in non-critical-path areas (e.g. vulnerability patches, upgrades, maintenance work), and the rest focused on leadership, delivery, and team development. This is a fully remote role, hiring out of Brazil, and requires strong English communication skills. What You'll DoPeople & Team Leadership Manage and support a team of engineers across frontend, backend, and quality disciplines Own hiring, onboarding, performance management, and career development for your direct reports Foster a healthy, inclusive, and psychologically safe team environment Maintain regular 1:1s, provide actionable feedback, and support individual growth Delivery & Execution Own execution and delivery for projects led by your team Partner with Tech Leads to ensure plans are realistic, risks are visible, and work is well-sequenced Drive predictable delivery while balancing quality, scope, and team sustainability Be accountable for team-level OKRs and delivery outcomes Technical Contribution (Hands-On) Contribute code up to ~40% of your time, primarily in: Vulnerability updates and dependency upgrades Maintenance and system hygiene work Non-critical-path production code Be technically credible and able to review designs and pull requests, without acting as the primary technical decision-maker Cross-Functional Collaboration Work closely with Product Managers on capacity planning, prioritization, and delivery tradeoffs Participate in product discovery alongside Product and Design Communicate clearly with stakeholders about progress, risks, and timelines Process & Improvement Own and support SOC 2 compliance activities relevant to your team Identify delivery, quality, or communication challenges and experiment with process improvements Evolve team processes pragmatically, in alignment with the Engineering Director Help reduce tech debt and improve known friction points in how the team operates Required Qualifications Prior experience as an Engineering Manager managing software engineers Experience leading cross-functional engineering teams Strong people leadership skills, with a focus on team health and sustainable delivery Comfort working in early-stage or scaling environments with high ambiguity Enough technical depth to contribute code, review work, and partner effectively with Tech Leads Experience owning delivery, hiring, and performance management Strong written and verbal English communication skills Experience working effectively with remote teams Nice to Have Experience managing frontend, backend, and QA roles together Experience in SaaS or enterprise software environments Familiarity with compliance frameworks such as SOC 2 Prior experience scaling teams or reducing manager span of control Background as a software engineer before moving into management #J-18808-Ljbffr

A leading consulting firm is seeking a Senior Manager in their Technology practice, focusing on SAP Digital Manufacturing Cloud (DMC). You will engage with clients to assess business models and ensure technology solutions align with client needs. The role demands strong technical and interpersonal skills, with a requirement of 5-7 years' experience in SAP and DMC. This position offers a competitive salary and other benefits, with travel estimated at 40-60%. #J-18808-Ljbffr

Resp & Qualifications Join our team to lead the creation of CareFirst's next-generation Integration Platform, seamlessly blending API‑first design with a product-based approach to advance our cloud‑native strategy. Play a pivotal role in transforming how we operate, enabling faster innovation, streamlined execution, and cost‑effective solutions that scale across our Enterprise Portfolio. CareFirst is undertaking a digital transformation which requires enterprise agility paired with the retooling of our technology stack to speed‑up delivery and to expand our reach. The Digital Factory organization is leading this charge by advancing our Scaled Agile Framework (SAFe) ways of working across the organization. To drive this transformation, the Platform Engineering Manager is a key role within the Integration & Interoperability team that builds technical depth, expertise, and resource management within the Nexus platform. ESSENTIAL FUNCTIONS Partner with architecture and product management to determine platform strategy, roadmap, target state technology. Define and lead the C4E vision, operating model, and roadmap for technology enablement, platform engineering, and integrations. Champion a culture of self‑service, reusability, and automation across engineering and product teams. Drive adoption of internal developer platforms (IDPs), CI/CD pipelines, and cloud‑native tooling. Lead the enablement of modern integration strategies (e.g., event‑driven architecture, API‑first design, microservices). Oversee capacity and resource planning by effectively balancing internal team resources and vendor resources to ensure platform scalability, performance, and reliability. Evaluate and support vendor selection for technology and system implementors. Develop, manage, and optimize resource and technology budgets. Focus on stable platform operations, resolve incidents within defined SLAs, and continuously improve operational KPIs and processes. Ensure uptime, reliability, and performance while addressing technical issues and maintaining platform health. Participate in continuous improvement initiatives and system demos for critical redesigns or new technology updates. Advise on technical solutions, high‑level effort estimates, and alternatives for large portfolio epics. Oversee vendor code quality, ensure timely testing with appropriate test cases, and drive accountability for vendor deliverables. Collaborate with Product Manager to refine features, decompose epics, and track OKRs to support enterprise product strategy. Inspire and guide team members through coaching, mentorship, and by fostering a culture of collaboration and innovation. Establish clear goals, provide regular feedback, and foster an environment of accountability and excellence for team members. Support team growth through training, skill enhancement and opportunities for professional development. SUPERVISORY RESPONSIBILITY This position manages people. QUALIFICATIONS Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. 5 years related professional experience. 1 year supervisory experience or demonstrated progressive leadership experience. PREFERRED QUALIFICATIONS Skilled in leading ideation sessions and capturing requirements across teams. API Engineer Certification/API Design Associate Certified Developer. Azure Developer Associate (AZ‑204). ITIL Certification/API Design. Apache Kafka Certification. Knowledge of architecture dependency maps and OKR reporting. Advanced Degree. Knowledge, Skills and Abilities (KSAs) Strong knowledge of platform architecture and system design, skilled in cloud environments and event‑driven systems. Strong verbal, written, and professional communication skills. Knowledge of Interoperability Standards (FHIR, CCDA, HL7). Knowledgeable in OKR reporting and ITIL practices. Certified in API design and development. Experience in optimizing vendor and internal team resources. Experienced in asynchronous messaging (Apache Kafka, Kafka Streams) for distributed system interoperability. Skilled in Maven, Jenkins, SonarQube, and Artifactory for build automation and continuous delivery. Proficient in cloud technologies (Mulesoft, AWS, Azure), leveraging platform and infrastructure services for seamless integration. Competent in multi‑threading, concurrency, and parallel processing in microservices. Strong production support experience with high‑visibility SLAs, fostering cross‑team collaboration. Knowledge of data platforms (Snowflake, Databricks, Fabric). Effective Agile leader with excellent communication skills, driving iterative development with code reviews and project tracking (Bitbucket, Jira). Strong knowledge of business processes, enabling the alignment of technical solutions with organizational goals and operational needs. Skilled in diagnosing and resolving technical platform issues. Ability to forecast capacity needs and allocate resources effectively. Knowledge of monitoring tools and performance metrics. Skilled in creative problem‑solving and analytical thinking. Deep understanding of current system and product architectures used by the business. Proficiency in managing budgets for platform operations. Ability to influence and lead discussions without formal authority. Coach teams to identify and mitigate risks, reduce waste, and foster continuous improvement. Promote innovation and learning within teams. Drive a culture of collaboration and knowledge‑sharing. Facilitate decision‑making processes to ensure business objectives are met. Salary Range $139,520 - $258,984 Salary Range Disclaimer The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401(k) contribution programs/plans (all benefits/incentives are subject to eligibility requirements). Equal Employment Opportunity CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Where To Apply Please visit our website to apply: ************************* Federal Disclosure / Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs. PHYSICAL DEMANDS The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. Sponsorship in US Must be eligible to work in the U.S. without sponsorship. #LI-MK1 #J-18808-Ljbffr

Project Manager - Delivery TeamLocation: Remote - LATAMType: Full-time About UbimindsUbiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint. Ubi custom-curates Brazilian top 5% talent for their LATAM strategy. Info on the Project Manager RoleWe are looking for a proactive, empathetic, and business-driven Project Manager to join our Project Managers Team. In this role, you'll be a strategic partner to our clients while making sure our Ubiminders have a best-in-class experience. You'll help grow client accounts, support high-quality hiring, and boost retention through leadership and career development. You'll also proactively manage both outsourcing projects and our staff augmentation teams, ensuring everything runs smoothly, delivers real value, and keeps clients happy. What You'll Do as a Project Manager at Ubiminds Project Performance & Delivery Assurance Supervise the performance of Ubiminders, ensuring their contributions generate value and meet client expectations. Maintain visibility over outsourcing projects, monitoring timelines, deliverables, scope, and budgets to ensure alignment with contractual commitments. Manage stakeholder expectations, proactively addressing risks, renegotiating scope or deadlines when necessary, and ensuring delivery excellence. Account Expansion & Business Development Act as a strategic partner to clients, identifying new hiring needs and business opportunities. Drive growth within existing accounts by positioning Ubiminds solutions (staff augmentation and outsourcing projects). Collaborate closely with the Sales team to align proposals with client needs. Talent Recruitment Participate actively in the hiring process by preparing candidates for interviews and ensuring alignment with client expectations. Act as a key negotiator between candidates and clients, driving faster, higher-quality hiring outcomes. Guarantee a seamless transition from talent acquisition to client onboarding. People Leadership & Retention Build strong relationships with Ubiminders, providing leadership, career guidance, and professional development support. Conduct regular check-ins to assess satisfaction, performance, and engagement. Proactively manage performance issues, providing coaching or interventions as needed. Conflict Resolution & Mediation Serve as a trusted mediator in resolving conflicts between Ubiminders and client teams. Navigate cultural and operational challenges to maintain a healthy, productive relationship. Cross-Functional Collaboration Work closely with Talent Acquisition, Sales, and People teams to ensure operational excellence and process improvements. Provide feedback to internal teams to refine recruiting strategies, onboarding, and employee experience. In Order to Successfully Fill This Position, You Will Need: Mandatory Skills: Native or bilingual proficiency in English and Portuguese Proven experience in project management, account management, or client success (preferably in tech, outsourcing, or staffing). Strong interpersonal and negotiation skills. Excellent problem-solving and conflict-resolution abilities. Ability to juggle multiple priorities in a fast-paced environment. Familiarity with software development environments is a plus but not mandatory. About Ubiminds - Our CulturePeople First: We are all about people! Challenge Yourself: There's always room for improvement, and continuous improvement is in our essence. Make It Happen: Be ready to take challenges as they come. It's all about attitude and commitment. We're In This Together: We work as a team, we thrive as a team, and we evolve as a team. Averaging On Awesome: We work hard to deliver high-quality services and look forward to exceeding expectations. Keep It Real: We promise you honesty, transparency, and openness, regardless of the situation. Perks and BenefitsAs a Project Manager @ Ubiminds, you will:Work in a fast-paced and innovative environment, interacting with leaders of industry-leading companies. Rely on a network of partners and allies that will help you convert grit into revenue. Choose to work remotely or at our office - we are a distributed team, after all. Get your own MacBook (none of that BYOD stuff here). Enjoy tasty snacks, soft drinks, and booze at our HQ. Get financial support to take part in conferences, meetups, and relevant events. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Responsibilities & Qualifications RESPONSIBILITIES Platform Strategy & Architecture Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Establish and enforce technical standards, patterns, and best practices for ServiceNow configuration and customization. Ensure platform designs meet federal security, compliance, and performance requirements. Team Leadership - Development & Administration Lead, mentor, and manage a cross-functional ServiceNow development and administration team (developers, admins, O&M staff). Assign and prioritize work across platform administration, configuration, custom application development, and sustainment. Conduct regular backlog reviews, performance check-ins, and skills development planning for team members. Foster a culture of quality, accountability, and continuous improvement within the ServiceNow team. Platform Administration & Operations Oversee day-to-day administration of the ServiceNow platform, including user and role management, configuration, and instance health. Ensure adherence to change management, configuration management, and release management processes. Coordinate and approve platform upgrades, patches, and hotfixes, including regression testing and communication. Monitor platform performance, availability, and capacity; drive remediation and optimization activities. Custom Application Development & O&M Lead the full application lifecycle for custom ServiceNow applications, from concept and design through development, testing, deployment, and O&M. Ensure custom applications follow coding standards, security guidelines, and platform best practices. Oversee defect management, enhancements, and technical debt remediation for custom apps. Coordinate with business owners to prioritize enhancements, manage releases, and ensure ongoing application support and maintainability. Project & Program Management Lead ServiceNow implementation and enhancement projects from initiation through close-out. Develop and manage project plans, schedules, scope, budget, risks, and dependencies. Coordinate cross-functional teams (developers, administrators, security, network, data, business owners). Prepare and deliver status reports, briefings, and dashboards for leadership and stakeholders. Manage vendors and integrators; oversee contract deliverables, milestones, and SLAs. Requirements & Stakeholder Management Engage with business and technical stakeholders to gather, analyze, and prioritize requirements. Translate business needs into clear user stories, acceptance criteria, and technical designs for both platform capabilities and custom applications. Facilitate workshops, design sessions, and backlog grooming with agency stakeholders. Serve as the primary point of contact for ServiceNow-related inquiries and decision-making. Governance, Compliance & Security Ensure ServiceNow solutions adhere to federal security and privacy controls (e.g., FISMA, FedRAMP, NIST 800-53). Support ATO-related documentation, assessments, and continuous monitoring activities. Implement and enforce data governance, role-based access control (RBAC), and segregation of duties. Support policy, process, and SOP development for platform usage and change management. Delivery & Quality Assurance Oversee solution design reviews, code reviews, and configuration reviews for both out-of-the-box and custom solutions. Ensure adherence to ITIL/ITSM processes and agency-specific governance frameworks. Establish and monitor KPIs, SLAs, and OLAs for platform performance, support, and application health. Drive continuous improvement, backlog prioritization, and release planning. Operations & Platform Management Coordinate upgrade planning, regression testing, and release management for the ServiceNow platform. Work closely with operations teams to ensure platform stability, availability, and scalability. Troubleshoot complex platform issues, facilitating root cause analysis and long-term fixes. Maintain documentation including architecture diagrams, data flows, and configuration standards. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in IT project management and/or solution delivery. 6+ years of hands-on experience working with ServiceNow in an enterprise environment. 4+ years in a technical architecture or lead role on the ServiceNow platform. 4+ years of experience leading development and/or administration teams supporting ServiceNow or similar platforms. Technical Skills Strong understanding of ServiceNow architecture, data model, and core platform capabilities. Experience with major ServiceNow modules (e.g., ITSM plus at least one of ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Proficiency in ServiceNow configuration, workflows, business rules, catalog items, and integrations (REST/SOAP, MID Server). Experience managing custom ServiceNow application development and O&M, including scripting (e.g., JavaScript, Glide). Experience with CI/CD pipelines, update sets, and ServiceNow release management. Familiarity with modern integration patterns (APIs, web services, message queues) and common federal infrastructure environments. Project Management & Methodologies Demonstrated experience leading medium-to-large IT projects or programs in a structured PM environment. Working knowledge of Agile (Scrum/Kanban) and hybrid delivery models. Experience defining scope, managing risks/issues, and delivering within schedule and budget constraints. Federal & Compliance Experience working in a U.S. federal government or public sector environment. Familiarity with federal security frameworks and controls (e.g., FISMA, FedRAMP, NIST 800-53). Ability to work within change control, configuration management, and governance board PREFERRED QUALIFICATIONS Certifications - ServiceNow & Technical ServiceNow Certified System Administrator (CSA). One or more advanced ServiceNow certifications, such as: Certified Implementation Specialist (CIS) in ITSM, ITOM, HRSD, CSM, SecOps, or IRM. Certified Technical Architect or equivalent advanced certifications. ITIL Foundation or higher (ITIL 4 preferred). PMP, PRINCE2, or Agile certifications (e.g., Scrum Master, SAFe). Deeper Federal & Security Experience Experience supporting systems through the federal ATO process. Familiarity with CMMC, TIC, Zero Trust architectures, and other federal cybersecurity initiatives. Experience in multi-tenant or shared services environments serving multiple bureaus/offices. Advanced Platform & Integration Skills Experience with ServiceNow CMDB strategy and discovery in complex, distributed environments. Background in implementing Event Management, Service Mapping, and/or Automation (Orchestration/Flow Designer). Experience with reporting/dashboards, performance analytics, and data visualization for leadership. Exposure to related technologies (e.g., Splunk, AWS/Azure, identity and access management tools). Leadership & Business Experience leading cross-functional teams including federal staff, contractors, and vendor resources. Background in business case development, ROI analysis, and roadmap prioritization. Prior experience standing up or maturing a ServiceNow Center of Excellence (CoE) or platform governance body. Overview We are seeking a highly motivated and experienced ServiceNow Team Project Manager/Architect to join our team supporting the NOAA SBITS Contract in Silver Spring, MD. Through the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management, Security Support Services, IT Inventory Services, SharePoint Support, Service Now Development and United Messaging Services. The ServiceNow Platform Project Manager / Architect is responsible for leading the planning, design, delivery, and governance of the ServiceNow platform in a federal environment. This role combines hands-on technical architecture with end-to-end project/program management and team leadership. The manager will lead a blended development and administration team, responsible for administering the platform and delivering full lifecycle development, operations, and maintenance (O&M) for custom ServiceNow applications. The position ensures that ServiceNow solutions are secure, compliant, scalable, and aligned with federal agency mission and IT strategy. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Remote Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. Candidate must work EST hours. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship NOAA Public Trust Eligible WAGE INFORMATION Target salary range: $103,000-$135,000 yearly . The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

Responsibilities and Qualifications RESPONSIBILITIES Platform Strategy & Architecture Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Establish and enforce technical standards, patterns, and best practices for ServiceNow configuration and customization. Ensure platform designs meet federal security, compliance, and performance requirements. Team Leadership - Development & Administration Lead, mentor, and manage a cross-functional ServiceNow development and administration team (developers, admins, O&M staff). Assign and prioritize work across platform administration, configuration, custom application development, and sustainment. Conduct regular backlog reviews, performance check-ins, and skills development planning for team members. Foster a culture of quality, accountability, and continuous improvement within the ServiceNow team. Platform Administration & Operations Oversee day-to-day administration of the ServiceNow platform, including user and role management, configuration, and instance health. Ensure adherence to change management, configuration management, and release management processes. Coordinate and approve platform upgrades, patches, and hotfixes, including regression testing and communication. Monitor platform performance, availability, and capacity; drive remediation and optimization activities. Custom Application Development & O&M Lead the full application lifecycle for custom ServiceNow applications, from concept and design through development, testing, deployment, and O&M. Ensure custom applications follow coding standards, security guidelines, and platform best practices. Oversee defect management, enhancements, and technical debt remediation for custom apps. Coordinate with business owners to prioritize enhancements, manage releases, and ensure ongoing application support and maintainability. Project & Program Management Lead ServiceNow implementation and enhancement projects from initiation through close-out. Develop and manage project plans, schedules, scope, budget, risks, and dependencies. Coordinate cross-functional teams (developers, administrators, security, network, data, business owners). Prepare and deliver status reports, briefings, and dashboards for leadership and stakeholders. Manage vendors and integrators; oversee contract deliverables, milestones, and SLAs. Requirements & Stakeholder Management Engage with business and technical stakeholders to gather, analyze, and prioritize requirements. Translate business needs into clear user stories, acceptance criteria, and technical designs for both platform capabilities and custom applications. Facilitate workshops, design sessions, and backlog grooming with agency stakeholders. Serve as the primary point of contact for ServiceNow-related inquiries and decision-making. Governance, Compliance & Security Ensure ServiceNow solutions adhere to federal security and privacy controls (e.g., FISMA, FedRAMP, NIST 800-53). Support ATO-related documentation, assessments, and continuous monitoring activities. Implement and enforce data governance, role-based access control (RBAC), and segregation of duties. Support policy, process, and SOP development for platform usage and change management. Delivery & Quality Assurance Oversee solution design reviews, code reviews, and configuration reviews for both out-of-the-box and custom solutions. Ensure adherence to ITIL/ITSM processes and agency-specific governance frameworks. Establish and monitor KPIs, SLAs, and OLAs for platform performance, support, and application health. Drive continuous improvement, backlog prioritization, and release planning. Operations & Platform Management Coordinate upgrade planning, regression testing, and release management for the ServiceNow platform. Work closely with operations teams to ensure platform stability, availability, and scalability. Troubleshoot complex platform issues, facilitating root cause analysis and long-term fixes. Maintain documentation including architecture diagrams, data flows, and configuration standards. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in IT project management and/or solution delivery. 6+ years of hands-on experience working with ServiceNow in an enterprise environment. 4+ years in a technical architecture or lead role on the ServiceNow platform. 4+ years of experience leading development and/or administration teams supporting ServiceNow or similar platforms. Technical Skills Strong understanding of ServiceNow architecture, data model, and core platform capabilities. Experience with major ServiceNow modules (e.g., ITSM plus at least one of ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Proficiency in ServiceNow configuration, workflows, business rules, catalog items, and integrations (REST/SOAP, MID Server). Experience managing custom ServiceNow application development and O&M, including scripting (e.g., JavaScript, Glide). Experience with CI/CD pipelines, update sets, and ServiceNow release management. Familiarity with modern integration patterns (APIs, web services, message queues) and common federal infrastructure environments. Project Management & Methodologies Demonstrated experience leading medium-to-large IT projects or programs in a structured PM environment. Working knowledge of Agile (Scrum/Kanban) and hybrid delivery models. Experience defining scope, managing risks/issues, and delivering within schedule and budget constraints. Federal & Compliance Experience working in a U.S. federal government or public sector environment. Familiarity with federal security frameworks and controls (e.g., FISMA, FedRAMP, NIST 800-53). Ability to work within change control, configuration management, and governance board PREFERRED QUALIFICATIONS Certifications - ServiceNow & Technical ServiceNow Certified System Administrator (CSA). One or more advanced ServiceNow certifications, such as: Certified Implementation Specialist (CIS) in ITSM, ITOM, HRSD, CSM, SecOps, or IRM. Certified Technical Architect or equivalent advanced certifications. ITIL Foundation or higher (ITIL 4 preferred). PMP, PRINCE2, or Agile certifications (e.g., Scrum Master, SAFe). Deeper Federal & Security Experience Experience supporting systems through the federal ATO process. Familiarity with CMMC, TIC, Zero Trust architectures, and other federal cybersecurity initiatives. Experience in multi-tenant or shared services environments serving multiple bureaus/offices. Advanced Platform & Integration Skills Experience with ServiceNow CMDB strategy and discovery in complex, distributed environments. Background in implementing Event Management, Service Mapping, and/or Automation (Orchestration/Flow Designer). Experience with reporting/dashboards, performance analytics, and data visualization for leadership. Exposure to related technologies (e.g., Splunk, AWS/Azure, identity and access management tools). Leadership & Business Experience leading cross-functional teams including federal staff, contractors, and vendor resources. Background in business case development, ROI analysis, and roadmap prioritization. Prior experience standing up or maturing a ServiceNow Center of Excellence (CoE) or platform governance body. Overview We are seeking a highly motivated and experienced ServiceNow Team Project Manager/Architect to join our team supporting the NOAA SBITS Contract in Silver Spring, MD. Through the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management, Security Support Services, IT Inventory Services, SharePoint Support, Service Now Development and United Messaging Services. The ServiceNow Platform Project Manager / Architect is responsible for leading the planning, design, delivery, and governance of the ServiceNow platform in a federal environment. This role combines hands-on technical architecture with end-to-end project/program management and team leadership. The manager will lead a blended development and administration team, responsible for administering the platform and delivering full lifecycle development, operations, and maintenance (O&M) for custom ServiceNow applications. The position ensures that ServiceNow solutions are secure, compliant, scalable, and aligned with federal agency mission and IT strategy. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Remote Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. Candidate must work EST hours. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship NOAA Public Trust Eligible WAGE INFORMATION Target salary range: $103,000-$135,000 yearly . The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

ARE YOU READY TO PUSH YOUR MANAGEMENT AND DEVELOPMENT SKILLS TO THE NEXT LEVEL & HAVE CAREER GROWTH? HIGH VISIBILITY ROLE as the company has it's own conference AND an industry leader!!! WOULD RELO THE RIGHT PERSON! ARCHITECTURAL and AGILE SKILLS & STRONG MANAGEMENT SKILLS!! If so, there is an incredible opportunity to work with a recession-proof 5,000+ person company in the private sector and manage software development efforts that has Java/J2EE technologies in a multi-tiered enterprise environment that will impact on their 33 associated companies nationally!!! **** THIS ROLL IS CURRENTLY 100% REMOTE UNTIL FURTHER NOTICE. CANDIDATE MUST BE ABLE TO RELOCATE TO DC AREA AT SOME POINT *** IS THIS YOU? Passionate about managing, coaching, and mentoring developers, analysts, and architects. Want to work with EXECUTIVES to create multi-year software roadmaps for the company? Want to have a personalized career plan for our own growth? Back in the day, you used to be hands-on development, now you've been there done that have the t-shirt. Now you can lead those functions into a success! Want to work from home 2 days and week and flex the other 3 AND have a family-friendly atmosphere!!! (following all Covid 19 restrictions so no in office at this time) Want to have an amazing comp package to include bonus, 401K and 4 weeks PTO PLUS company holidays? IF SO…………KEEP ON READING! You get to put your true LEADERSHIP skills to work and have a real impact on your team. They need YOUR technical experience but more important is the value on the management skills YOU HAVE to inspire and support a 25 member team. NO NEED TO MICROMANAGE! They are on the ball! GROWTH CULTURE FOR YOU AND TEAM!! Manage a smart team of 25 to mentor and grow while building enterprise applications that will impact the company NATIONWIDE! WHAT YOU GET TO DO: Manage an awesome group who will be developing in J2EE (JSP, EJB, MDB, DAO, JDO, SDO, JDBC); SOA (service-oriented architecture); Java and associated frameworks like Struts and Spring; Javascript; Websphere; Web Services and DataPower Web Services (SOAP, WSDL, WS); ETL; UML; Scripting etc. Work with the development team to develop enterprise business solutions that can be either web-based to hosted applications. Strong Agile development experience. Be able to work with both mainframe/legacy and multi-tiered web applications. Manage budget and work with development plans. Create strategic plans and applications architecture roadmaps and plans for continuous improvement. Also, you get to work with senior management to create multi-year roadmaps too! WHAT THIS MANAGEMENT ROLE IS NOT: It's not a hands-on development role; you will be managing the developers and associated staff that will carry out your development/architectural vision and strategy. You've done the development and learned! All development is IN HOUSE! Is not for a manager that cannot be a true leader and wants to micromanage. This environment is for mentoring, growing and truly growing trust in your team so you can accomplish what you need to just as the executive team is putting their efforts and mentoring into you. WHY NOT APPLY AND EXPLORE WHAT A QUICK 5 MINUTE CONVERSATION CAN BRING YOU! Qualifications Must have directly managed over 15 technical people. At least 3-5 years of managing J2EE software development At least 5 years managing a software development team Manager should have 3-5 years of mentoring technical teams Experience incorporating legacy systems Must have strong Agile development experience Ability to work in the DC area (or relo) a few days a week after restrictions if office time is needed Additional Information All your information will be kept confidential according to EEO guidelines.

The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC's clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following: Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC005304 SYS - IS Revenue Cycle & Epic HIM Pay Rate Type Salary Pay Grade Health-32 Scheduled Weekly Hours 40 Work Shift The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC's clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following: Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management. Additional Job Description Required Education/Skills/Work Experience: A bachelor's degree in a technical discipline, business or healthcare administration, or related field required; master's preferred. Ten (10) years of experience supporting clinical information systems may be considered in lieu of a bachelor's degree. A minimum of five (5) years' direct experience delivering and supporting healthcare systems/applications. Required experience/skills: * Strong interpersonal and leadership skills; * Proven experience building stakeholder relations and customer service; * Ability to research and develop a strategy to grow teams and manage applications; * Strong communication and presentation and communication (written/verbal) skills. * Demonstrated expertise implementing and/or upgrading an integrated electronic health record (EHR) Preferred experience/skills: * Experience with Epic with at least one Epic certification; * Other related certifications to include PMP, ITIL, Six Sigma, Informatics; * Patient engagement experience. Physical Requirements * Mobility & Posture * Standing: Continuous * Sitting: Continuous * Walking: Continuous * Climbing stairs: Infrequent * Working indoors: Continuous * Working outdoors (temperature extremes): Infrequent * Working from elevated areas: Frequent * Working in confined/cramped spaces: Frequent * Kneeling: Infrequent * Bending at the waist: Continuous * Twisting at the waist: Frequent * Squatting: Frequent * Manual Dexterity & Strength * Pinching operations: Frequent * Gross motor use (fingers/hands): Continuous * Firm grasping (fingers/hands): Continuous * Fine manipulation (fingers/hands): Continuous * Reaching overhead: Frequent * Reaching in all directions: Continuous * Repetitive motion (hands/wrists/elbows/shoulders): Continuous * Full use of both legs: Continuous * Balance & coordination (lower extremities): Frequent * Lifting & Force Requirements * Lift/carry 50 lbs. unassisted: Infrequent * Lift/lower 50 lbs. from floor to 36": Infrequent * Lift up to 25 lbs. overhead: Infrequent * Exert up to 50 lbs. of force: Frequent * Examples: * Transfer 100 lb. non-ambulatory patient = 50 lbs. force * Push 400 lb. patient in wheelchair on carpet = 20 lbs. force * Push patient stretcher one-handed = 25 lbs. force * Vision & Sensory * Maintain corrected vision 20/40 (one or both eyes): Continuous * Recognize objects (near/far): Continuous * Color discrimination: Continuous * Depth perception: Continuous * Peripheral vision: Continuous * Hearing acuity (with correction): Continuous * Tactile sensory function: Continuous * Gross motor with fine motor coordination: Continuous * Selected Positions: * Olfactory (smell) function: Continuous * Respirator use qualification: Continuous * Work Environment & Conditions * Effective stress management: Continuous * Rotating shifts: Frequent * Overtime as required: Frequent * Latex-safe environment: Continuous If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC's clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following: Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC005304 SYS - IS Revenue Cycle & Epic HIM Pay Rate Type Salary Pay Grade Health-32 Scheduled Weekly Hours 40 Work Shift The Manager, Epic Revenue Cycle Applications reports to the Director, Business Applications as part of the MUSC Associate CIO Applications team supporting MUSC's clinical, research, and academic missions. This role provides oversight and leadership of the Business applications team and for the implementation, monitoring, and maintenance of all applications within the portfolio. This role manages the people, process, and technology components of designated Business applications including but not limited to the following: Epic Resolute Hospital Billing and Claims, Epic Resolute Professional Billing and claims, as well as the Epic Health Information Management. Additional Job Description Required Education/Skills/Work Experience: A bachelor's degree in a technical discipline, business or healthcare administration, or related field required; master's preferred. Ten (10) years of experience supporting clinical information systems may be considered in lieu of a bachelor's degree. A minimum of five (5) years' direct experience delivering and supporting healthcare systems/applications. Required experience/skills: Strong interpersonal and leadership skills; Proven experience building stakeholder relations and customer service; Ability to research and develop a strategy to grow teams and manage applications; Strong communication and presentation and communication (written/verbal) skills. Demonstrated expertise implementing and/or upgrading an integrated electronic health record (EHR) Preferred experience/skills: Experience with Epic with at least one Epic certification; Other related certifications to include PMP, ITIL, Six Sigma, Informatics; Patient engagement experience. Physical Requirements Mobility & Posture Standing: Continuous Sitting: Continuous Walking: Continuous Climbing stairs: Infrequent Working indoors: Continuous Working outdoors (temperature extremes): Infrequent Working from elevated areas: Frequent Working in confined/cramped spaces: Frequent Kneeling: Infrequent Bending at the waist: Continuous Twisting at the waist: Frequent Squatting: Frequent Manual Dexterity & Strength Pinching operations: Frequent Gross motor use (fingers/hands): Continuous Firm grasping (fingers/hands): Continuous Fine manipulation (fingers/hands): Continuous Reaching overhead: Frequent Reaching in all directions: Continuous Repetitive motion (hands/wrists/elbows/shoulders): Continuous Full use of both legs: Continuous Balance & coordination (lower extremities): Frequent Lifting & Force Requirements Lift/carry 50 lbs. unassisted: Infrequent Lift/lower 50 lbs. from floor to 36”: Infrequent Lift up to 25 lbs. overhead: Infrequent Exert up to 50 lbs. of force: Frequent Examples: Transfer 100 lb. non-ambulatory patient = 50 lbs. force Push 400 lb. patient in wheelchair on carpet = 20 lbs. force Push patient stretcher one-handed = 25 lbs. force Vision & Sensory Maintain corrected vision 20/40 (one or both eyes): Continuous Recognize objects (near/far): Continuous Color discrimination: Continuous Depth perception: Continuous Peripheral vision: Continuous Hearing acuity (with correction): Continuous Tactile sensory function: Continuous Gross motor with fine motor coordination: Continuous Selected Positions: Olfactory (smell) function: Continuous Respirator use qualification: Continuous Work Environment & Conditions Effective stress management: Continuous Rotating shifts: Frequent Overtime as required: Frequent Latex-safe environment: Continuous If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************